Serenitea Cafe in Poole

The Serenity Cafe provides a resource ( in theory) for those experiencing moderate to high functioning mental health issues. I had been encouraged to go to one of thier social evenings by my support worker. The evening was given over to inane games such as 'identify the sweet' and conducted in a way to discourage people interacting with each other or interacting with staff. The emphasis seemed to be getting the whole awful experience over and done with in the shortest time possible. An utterly abysmal experience devoid of imagination or value. I will go again to see if things have changed in any way and update. David.

Wonderful comfy café near us, staff are extra kind and helpful, food and drinks are always delicious. 5/5 would strongly recommend.

Serenity’s is a local community cafe in Upper Parkstone, between Bournemouth and Poole. All their profits are ploughed back in to the charities they support, including addiction. It’s a family and dog friendly place, with a very positive atmosphere - - and excellent food, both hot and cold (their eggy-bread with bacon & tomato is simply superb - and there are the usual veggie options too. There are even a couple of pc’s available for public use - so you have the benefits of an Internet cafe, with much better catering..! All in all, a great place to stop (on street parking outside) for breakfast, brunch, lunch and afternoon tea - until 4:00 pm.

Lovely exceptionally friendly little oasis. Good coffee, good cake. Love it. All staff so friendly . You can sit here and read or use laptop. Even chat lol.

Lovely, friendly staff, nice lunch food! Also quick sweet bites such as tea cakes, cakes, scones! Smoothies, hot drinks, milk shakes in good variety of flavours yum

Excellent food. The service was great and the personnel brilliant. They accommodated us 8 on a lovely table and it was a super afyernoon. Nothing was too much trouble. Thank you for making my birthday tea special.

Brilliant little place with lovely food and relaxing atmosphere. Great prices and upon all this the ethics behind the cafe are outstanding. Will definitely return when in the area. Thank you!! Keep up the good work. :)

Made to feel very welcome, excellent quality food and very reasonablly priced. Will certainly be back.

True to its name, the decor and vibe here are cool and calm. However, having waited more than 20 minutes for cold drink, and more than 30 for sandwiches, I'm afraid we were feeling anything but serene by the time we left! Staff didn't seem to know what they were doing and, despite telling us they were 'very busy' they didn't show any sense of urgency. Maybe too relaxed? To be fair, the food was fine when it did arrive and portions were generous.

Twenty minute wait for a couple of drinks which wasn’t what I ordered, but weather too warm to have a moan about it, and a cake, not that busy either. Pleasant enough surroundings but wouldn’t return tbh.

My mum and I stopped for a late lunch after spotting the clean looking outside of the cafe and the handy parking right in front. I had a smoked salmon salad, served with lime mayo and slices of bread, along with a berry smoothy, whilst mum had a bacon & chicken club sandwich. Both were freshly made, incredibly tasty and HUGE! We'll definitely pop back.