Serena Cuisine in Kirklees

Absolutely disgusting food. Literally inedible. Do not try this.

Absolutely rubbish app designed to rip off people. Should have read the reviews here first. The cancelation option nowhere to be found on app, you keep running through an endless loop. Disgraceful system. While trying to use card, they never show your card on app. You can't update information either until you make a payment using the app. Its trap within trap within scam within scam. They want money money money, but provide no contact, after a struggle to find email for customer service, they're Disgracefully useless. STAY AWAY. PAY FULL PRICE FOR FOOD. COOK AT HOME. WHATEVER. SAVE YOUR TIME, MONEY AND ENERGY BUSINESS WHO DONT RESPECT CUSTOMERS SHOULD ALL DISAPPEAR, UNTIL THEY LEARN TO TREAT CUSTOMERS WITH RESPECT.

We ordered through justeat and the order never got delivered. After calling they claimed it has been delivered and asked us to look outside the house. I have been pacing outside for 10 minutes looking for my chicken. The refund system is also terrible as we cannot get into contact with justeat about it. There are also several similar reviews like this on justeat. Do not piss off hungry people.

They lied! On the webpage they showed Coal at Gloucester Quays were part of the scheme. They are not and as far as staff were aware, they never were. The app is poor. Discounts relate mainly to Indian restaurants. The app also shows discounts for movie rental - Wrong! this leads to cinema. No way to cancel membership on their website, no way to reply to their emails.

Both of our visits to this restaurant didn't go so well. Dismissing our first visit as it has just newly opened, I will only review this visit. We ordered the masala fish (which was nice), a kids meal that didn't even come with a drink, and a special burger meal that honestly tasted absolutely awful and wasn't edible! There were fewer fries in our burger meal than in the kids meal. After food we ordered a choco heaven milkshake and they gave us what seemed to be a vanilla milkshake and when we told them they said that choc heaven shake has vanilla ice cream in it too! Prices are reasonable but food isn't great.