Gourmet Society in Kirklees

They lied! On the webpage they showed Coal at Gloucester Quays were part of the scheme. They are not and as far as staff were aware, they never were. The app is poor. Discounts relate mainly to Indian restaurants. The app also shows discounts for movie rental - Wrong! this leads to cinema. No way to cancel membership on their website, no way to reply to their emails.

Absolutely appalling! They force you to spend at least £30 to benefit the discount but even then you’ll notice your total is £29.99 and then you’re forced to add another item to qualify which is at least £4.99 so basically you’ll get charged a minimum of £20 after the so called “discount” is applied. What a laughingstock of a company..yuck

Sarah from the Gourmet society helpline has been extremely helpful. Helping me to activate my account and explaining in a clear and informative way , how it works. Excellent customer service from Sarah.

Like so many others, I wish I could give this a ZERO star. Auto renewal for an app that apparently doesn't recognise my log in details, despite the fact I have never changed them since I foolishly took this out back in 2019. I've never used it but , having the latest payment taken last month from a credit card I no longer use, thankfully my credit card company waived the late payment fee and have put a block on any further payments being taken. I've had to swallow the annual fee but at least they can't take any more from me in future. AVOID like the plague!!!!

If I could give a zero star then I would. Scam company who auto renewed (technically in line with their terms and conditions) but refused to provide a refund when challenged on the day the renewal came out of the account. Useless discounts, terrible company do not use

I would give 0 stars if I could. This company is a scam, and like many others here I fell for it. Firstly, the app itself is useless and unrecognised by any of the merchants I went to. If you go to Island Poke (which was the main reason I considered it), they will look at you like you’re speaking gibberish when you bring up this discount, good luck getting a discount! That’s not all, when you think sod it I want to get rid, you have to do something that reminds me of the early 2000s: e-mail to cancel. You will be met by rude customer service that can’t find your emails, charges you anyway and goes absolutely wild trying to upsell to you on a complaint email? I should probably have read these reviews before going for this scam. Hope you do and make an informed purchase that your money may just be floating into a bottomless pit with this company.

The App is out of date, if I look up restaurants filtered by distance. The first 2, one has ceased trading over 12 months ago and the other when you click the link, an error message presents, I guessing they no longer take the card. The other issue I have is that restaurants put “ local “ restrictions on using the card and these are not mentioned in the description, so you only find out when you sit at the table. I raised this as a case with GS they were full of promises but nothing changed. As for the Pizza Hut deal, you can get the same discount either direct with the restaurant or a discount code off the web. Summary- complete waste of money

Purchased a 1 year membership last year as a present for someone. This year the money has been taken but no reminder to either myself or the recipient. GS will not speak to me as I’m not the membership holder and when the membership holder has tried to cancel they have offered only a £5 refund. I used to use this company as they were good but they are scammers now. I would not recommend and 1 star is 1 too many. I cannot get anyone to call me or just refund my money. L

If I could give no stars I would they took my subscription early told me they had emailed me but I never received any renewal email. Then they refused to give me a refund. I have never used this once as the only takeaway discount is for Pizza and pitiful selection of restaurants for discount. My advice do not sign up for this! Also apparently there is a place on the app to turn off the subscription but I couldn't find it!

This has got to be the biggest waste of money I have ever spent. The app never works, hardly any choices for discount! Please do not buy this membership!

Scammers! Terrible customer service! Took renewal out of my account, I queried it and they said I can’t cancel as 24 hours too late! Any other subscription is happy to refund within 14 days cooling off period.

Very very limited choice of anything! What there is limits you to collection only with the 50% off pizza requiring you to spend over £40 and those few restaurants in the scheme are pretty much ALL Monday to Thursday

Absolute rip off. Tried to buy cinema tickets. The codes didn’t work and when I reached out to them, they wouldn’t give me a refund. Outrageous customer care. Won’t be using again. Strongly advise to stay away.

Never had anything to do with this company, no membership applied for, free trial or otherwise. yet they tried taking £39.99 from my account. Luckily I caught it in time. They are thieves! Shame I can't do minus stars!

Not worth joining. Was an add-on freebie for me but is a waste of time. If you have student in the household, they’ll get better discounts with Unidays. Should be renamed the Grim Fast-Food Group. Extremely limited choice of participating restaurants and cafes - most of which would never in a month of Sundays be described as providing gourmet meals. Choice includes Pappa Johns - only had the misfortune of eating here once and ended up with food poisoning. Am likely to unsubscribe and delete app.

Pease save your money, time and avoid the pain by not subscribing to this total wreck of a value proposition. Complete rip off, misleading and a useless app. Fast food chains and Pizza - there is nothing gourmet here... although they are based in Huddersfield . Amazed the company I work for has anything to do with them. This is a bedroom business going by streetview! You have been warned.

This company gain their business through a modern day tactic of giving a free trial long enough for people to forget about the end of that trial. They then end up getting charged. I've joined other services like this before and place such companies in two categories. One is those who will happily refund with no questions asked and I have in my experience ended up going back to them for a paid service in future when it is something I actually need. The second is a company like Gourmet Society who have the cheek to promote their offers in the reply to an email I sent on the day of renewal, also quoting when they reminded me etc so a very defensive response. I didn't use the service once and never will due to this experience. Don't sign up to it. I suspect the offers they provide can be found without giving them money every month and when you add up the cost compared to how often you actually use it, is any money actually being saved? I doubt it.

Do not give them your credit card details, they are thieves who hide in the small print. Unethical work practices, act as a fraudulent/spam organisation. Very poor communication. Rolled on my membership, even though I hadn't used it for 8 months. Said I had until 19th to cancel, then told me it was 18th when I attempted to cancel on 19th. Despite my explaining that I didn't want to use the membership and please cancel and reimburse the payment, they send loads of convoluted excuses and flat out refused, offering me £5. I wouldn't ever recommend getting yourself involved with this unethical organisation who have nothing but scorn for historical customers.

Just tried to use it at Cafe Nero and it wasn't accepted

I note the difficulties experienced by people trying to cancel their subscriptions. I speak as I find and Gourmet Society cancelled my free subscription with just a couple of days left before the renewal was due. I dealt with Rebecca who was exemplary, professional and courteous despite there being a small issue on the account that we had caused. So well done Rebecca!

Complete scam, cancelled my free trial, I have email confirmation of this but they're still charging me

Be care of their auto renew - rip off Please be very careful about using gourmet society. It is not easy to end the subscriptions and the auto venue facility so make sure you have a plan to review after any ‘free’ or discounted period or they will be happy to keep taking your money even if you’re not using the service.

Never ever use these people ever again used many times and got in once and they made so many excuses at the restaurant 3 Hammers wolverhampton never use this app rip off use the AA app excellent and no lies

This works very well for me as my local pub serves good food and accepts the card and 25% off food and drink is quite a saving.

Now t really useable. Complex system and no real reach into relevant restaurants

I have given time for cancellation of membership. But instead of cancelling and returning money they send me renewal card. Big time scammer......I will be informing my bank for fraudulent transaction and information local authority....

None of the restaurants listed near me are accepting GS card.

2 fails out of 2. On both occasions the restaurants listed on their website no longer offer the discount. What is the point of having the membership? None; we will be cancelling, waste of money. They either need to entice restaurants to stay on the site or quit and close down as this now a scam.

I have purchased 3 Gourmet cards over past years and never regretted buying them as the number of times saving money has paid for the card many times over. Not had any problems using my cards since 1999.

When something seems to good to be true it usually is........ Yes many offers of 25% off but always dependant on things like for example. can be used on a tuesday after 10am before 1pm on only selected products but not drinks and providing its raining and the temp is below 19..... really not worth having because the card dictates what and where and when you eat just to get a small saving...I personally eat out many times a week but rarely use the card because of to many restricting factors

Just a nightmare to use . Just want to click on the relevant deal I want and continue with my life not spend half an hour starving to death getting frustrated Just to order elsewhere

scammers just realised u have been taking money out of my account for YEARS. RETURN MY MONEY!!

So bad, how can this company be allowed to trade? Scamming Fraudulent Dishonest

Had a similar experience to many people it seems! Contacted to cancel within the time required. Still was charged. Contacted to let them know and they had no record of me cancelling and refuse to refund. I don't know what the point is of having a trial period if your attempts to cancel aren't honored. There is a fee to have access to a trial period as it is. So they lock people in then make it impossible for you to cancel.

Very poor. Multiple restrictions on using the membership pretty much means no discount at all as it's completely unusable. Very dishonest company. Avoid.

Awful Advertiesd 25% off at the Hengist in Aylesford so I brought the card as I thought that and another couple of meals would pay it off only to be told when I got there "we don't take that due to Covid " then why are you still advertising it on your app Gourmet Society ? Isn't that false advertising ???

I was quite disappointed on my first attempt at using this. A membership is bundled with my Barclays account and it suggested a restaurant in the area. I tried to use this at Anjanaas South Indian & North Indian Cuisine. I was told by the waiter that they have called the Gourmet Society and told them to take them off the website multiple times over the last few years. Luckily it is a great restaurant and I'm trying it anyway but it is extremely unprofessional and I expected more.

Email on their website on the 14th (A month before my subscription ended) declined all knowledge and declined to refund!

Am so shocked to see how many people have had the same experience as me due to this company! I got charged over 30 pound for this membership that I have never once used! I called their phone lines to cancel before it ran out and got no answer. I also did not get the email that their supposed to send on how to cancel. And they are now refusing to give me any sort of refund d even though there was no way for me to cancel! Stop stealing peoples money!!

I have lost my job & tried to cancel less than 24 hours after renewal, and have been refused any sort of refund. I understand a full refund might be a stretch but no compassion for people left skint in this virus is really telling. People are living off furlough & universal credit, losing their jobs left right & centre. £20 refund could help towards a bill, instead I’ve got to pay for an app I never downloaded. Thanks

If you want to get offers at anywhere other than Prezzo, Bella Italia or Pizza Hut then don't buy it. Sold like a dining club to introduce to new and exciting food. Basically all it does is give you free drinks or starters at rubbish high-street restaurants you wouldn't go to anyway.

If I could give less than 1 star I would!!! Do not be fooled - this company will offer you a freebie and then charge you £35 when you haven’t even used the app!! I received the offer as an NHS worker 2 months ago and now they have taken money from my account without my permission, for a restaurant app I can’t even use! Absolutely ridiculous 😡

WARNING DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY. THEY WILL NOT ALLOW MEMBERSHIP CANCELLATION, WILL NOT ANSWER PHONE OR ANSWER EMAILS AND YOU CAN'T USE CARD. WILL REPORT TO TRADING STANDARDS. COMPANY NEEDS CLOSING DOW. IT IS JUST A SCAM TO REMOVE YOUR MONEY.

Membership cancelled just after midnight on the day it was due to renew and Gourmet society refuse to cancel the membership, despite not having working phone lines. During the current Covid-19 epidemic while all restaurants are shut for sit down dining, Gourmet Society have changed the service they offer to become a "takeaway discounter", a service I did not sign up to. There is no viable way for me to use this membership and the fact is, they're now charging £35 for a service that is offered for free elsewhere! Further to this, while people are losing there jobs and are experiencing financial difficulty, despite everything above Gourmet society are still happy to squeeze what little money vulnerable people do have. Absolute sham of a company without morales or empathy for others, as long as they get their £35.

I seriously advise people NOT to take out a gourmet society membership. I had taken one out last year and it were renewed just recently. (Was not aware of a auto renew) Anyways I tried to cancel my membership before this were due to be renewed but the only way to do that is to call them. (Call centres are shut) I’ve tried emailing them but no reply after 3 and a half weeks. I then took this matter to Twitter in which they tweeted me straight back requested me to private message me with my details and that they ‘would sort it’. They have since told me that there is nothing that they will do for me and are no longer replying to me. These are extremely difficult times for everyone and these thieves are stealing money from people.

BE WARNED - this obviously crooked business does not accept cancellations. I told them a full week before my renewal was due that I didn't want to renew. They simply ignored my written online communication & took the money from my bank account. They have ignored several emails telling them that I cancelled my membership. They have closed their office & so won't take your phone calls - but will take your money ! It seems once they have your card/bank details they just help themselves regardless. They also operate similar cards under different names, so beware. GIVE THEM A WIDE BERTH !

Awful. Since obtaining my Gourmet Card the restaurant's that I have visited which have claimed to be part of the Gourmet Society on the app are either no longer affiliated or the days they operate conflict what's advertised with Gourmet website. One particular restaurant I visited over 18 months ago cut ties with Gourmet Society yet is still on the app??!!!! Frustrating and unprofessional.

BEWARE DO NOT USE THIS COMPANY THEY ILLEGALLY TAKE MONEY FROM YOUR ACCOUNT AND YOU CANNOT GET IT BACK JEAN HARDING

All the restaurants I found that accepted the card were offering as good or better deals to anyone. When I tried to cancel my membership before it expired I was told I had given insufficient notice and I had to pay for an additional year for membership I never used. I am amazed that local Trading Standards have not taken action against GS

Used for buying cinema tickets. Turns out I was buying discount codes which cost me £22 then when applied to odeon I still had to pay another £8.75 on top.

I echo the voices of countless others here that feel like they have been scammed out of their money. NEVER sign up for this service as they will just take your money year after year without your consent. They cover themselves of cause by the fact that they do send you an e-mail to let you know but they count on the fact that we have busy lives and change e-mail addresses so if you happen to miss that ever important e-mail from them then they have the right to take your money. This, or any company should never be allowed to do this. In my opinion and apparently many, many others all across Britain who feel the same, this is completely unethical. We should have the right to agree to money being taken from our account, right before it is taken and not a year in the past. And this of cause explains why unethical business practice like this is allowed to flourish. They are 'legally' able to take our money and we should be ok with that according to the young lady on the other end of the telephone when I tried to cancel my subscription the day after they took my money without my consent. They can take it because I didn't say that they couldn't. I refuse to stay silent about what felt like stealing my money. GOURMET SOCIETY, STOP TAKING PEOPLES MONEY without asking them first. Surely you can resort to better business practice. If your product is a good one then people would want to renew their subscription you won't have to resort to this.

Do use this company or download the app. They are scammers and the restaurant choice they have on there app are restaurants which nobody would ever choose! I have been charged £34.99 for a membership which I haven’t used and do not require. Apparently when you make an account with them this is in the terms and conditions which tick to a agree to, however this is not made clear and this is how they make money from the app. I am currently undergoing a dispute with them as they have refused to refund me. AVOID THE COMPANY AT ALL COSTS! I am sure the company will close soon anyway as they are not genuine and make there money out of vulnerable consumers.

Great product. Used it 3 times so far and saved 25%.

Complete scam! They took money for the renewal fee from my PayPal account with not even a reminder. Won’t give me a full refund for a service that I’ll never use. Ridiculous.

Really disappointed in Gourmet Society. Thought it was a wonderful idea when I signed up and I did set a Google alarm for the day it was to be renewed in case I didn't use it. Unfortunately I was so busy in my new job for the first few months, and didn't even know many people, I didn't use it. By the time the reminders came through I found myself in a tricky financial and medical situation abroad. With only a phone, little WiFi and stitches to my fingers, I didn't stop the membership when I should have but on hearing this, despite messaging and calling on the day it was due, gourmet society had no sympathy whatsoever and displayed a callous lack of understanding of my situation. This membership has only been a let down for me and has been more hassle than it was worth. In the end I only lost money and wasted time even trying to make myself understood.

So I've gone through a similar experience as many others when it comes to trying to cancel this subscription, it seems. I had a trial membership, found I wasn't using it. I received the renewal notification email and clicked the cancellation link, and completed the process which should have resulted in me receiving a cancellation code, which never came. I should have followed-up, but this was forgotten. Now a 12-month membership fee has been deducted from my account. I've told them it shouldn't have happened as I tried to cancel, and I don't want the membership. The company has two choices now: Give the customers what they want, or hold them to an agreement against their will using a legal technicality. This company will not refund, even though they know this customer never wanted this membership. This is not a fair or ethical business. They will and do steal money from people.

They have taken money from my PayPal account without my knowledge or authorisation. Will not refund despite me not having a clue what this is for! Terrible customer service.

Very good discounts, free from my lloyds bank account

Scammers, ditto with scripted response of it's your responsibility despiteme having cancelled the previous year. . Don't fall foul to this immortal business.

Warning cancel does not mean cancelled. Having cancelled my membership over 3 years ago, I was surprised to see a Direct Debit from GS. Naturally I called to complain, and got scripted response... nothing we can do but cancel again and offer £10 off. The membership should not be able magically be reactivate and charged for. Feeling completely ripped off, not happy.

THE BIGGEST SCAM GOING!!! Refuse to refund you after them unknowingly taking £40 out of my bank for a subscription I cancelled a year and a half ago!! AVOID AT ALL COSTS!!!!!!!!

Came free with a lloyds account, it has worked out very well for living in the center of London where it gives many top restaurants 50% off food have used the card 30 times plus and must have saved hundreds of pounds!

Automatic renewal- a scam . never used them and never sent membership details .

they unlawfully rejected my cancellation and refund request because it was 1 day after the renewal. here is the regulation from the gov.uk site: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They don’t have to provide a reason.

I should have read the reviews before signing up for this through my company. I was interested by the +plus membership (including cinema and hotels discounts) cheapest deals for hotels are £200+ per night with discount. Cinema discounts are a laugh too, advertises up to 40% off but actually its around 10%. As others have said, you can save more through the venue themselves. Food/Restaurants are limited and poor choice. Waste of money and will not be signing up for this again.

Dire, see all post below for all you need to know!

Scammers. Do not use. Offers are very restrictive and limited in terms of use. Even if you cancel your membership they will continue to bill you and do nothing to help. Customer service responses generally take over 36 hours. Terrible company, avoid at all costs.

App very poor, range of discount very limited and ever shrinking it seems, customer service is poor and not worth paying for

Like all the other poor suckers on this review site, we have been scammed. We have never even received a card in the first place, so completely forgot about cancelling it and didn’t know what date it was due. Apparently, they sent us a reminder email and we opened it and deleted it! (they sent a screen print of a tick box ‘proving’ that we had, showing the date and time we opened the email). How clever are we? Apparently, we can open an email whilst on a plane with the iPad in flight mode! When I rang the company and told them this, they said their screen shot proved we had opened it and no refund was possible. Why would someone like us, pensioners with limited funds, open an email telling us we were about to be relieved of £34.99 ignore said email? (The whole premise of this card is useless, we get all the same deals and better with our Meerkat membership, which is free) The first we knew about it was when PayPal took the money out of our account. They could not help as we ticked a box agreeing to terms and conditions, which, of course doesn’t tell you the very basic details, such as when you need to cancel and HOW to cancel...or even how much it will be!!! BE MORE DILLIGENT THAN WE WERE! How do companies like this get away with it? I asked the so called ‘customer service assisitant’ how he could sleep at night, doing a job fobbing off people like us , whom he knows have been ripped off?

awful company ashamed to say i used to work for these crooks. same company as tastecard, they will do their best to take the 39.99 from your account. Bad for the industry. Take it from me is you do not use this card you receive bigger portions and a better experience. This company will go bankrupt soon enough. Half the restaurants on the websites dont take the cards and have begged to be removed. people just keep them up there to entice more customer. complete fraud.

I previously had a tastecard which I used several times and found that the offers were fantastic for me. I came across an offer on o2 for a 6-month membership with gourmet society so I thought I would try them for a change. During the time I only used the card once as I found the offers in my area weren't great and felt like I wouldn't renew my membership. I visited the website in May to try and see if there was a way to cancel my account but there is no option on their app or on their website, there aren't even any FAQ's on the matter. A few months later, a logged into my account to check what money I had left before going food shopping (only a few days before payday), my car insurance was yet to be taken but I had reserved the money for this. I noticed a payment had been taken and when I looked at transactions I discovered it was for renewal of my gourmet society membership. Confused, I went into my emails (which I check several times a day) and searched for their name in all mailboxes (in case it fell into my spam folder), no emails came up, no warnings about renewal, no reminder about payment being taken out, and no emails to even advise me that my policy had been renewed. I decided to log into my account using their non-mobile friendly website which told me i had to register again for some reason, so after having to put in all of my information, AGAIN, i was finally logged into my account, i searched everywhere for a 'cancel' option but found nothing, i logged into the app and also found nothing about this, the only thing i could find was a general contact email address. I sent an email to them advising that i wasn't aware of the renewal date of my membership and that they have taken my car insurance money out of my account, leaving me short for the rest of the month. It took 4 working days to receive a response, which read: "I am sorry learn that you had not anticipated the renewal of your membership. I can however confirm that when you joined us on a promotional offer you agreed to the terms and conditions of membership and were made aware that your membership was an ongoing subscription service. This is detailed at the time of application, the confirmation email and also the renewal reminder we send (which i did not receive). If you do not obtain a cancellation code prior to your renewal date you will be billed for an annual membership. In order to cancel your membership, you would have needed to contact us no later than 5pm on the working day preceding your expiry date. As we did not receive any notification of your cancellation you were charged for your annual membership accordingly. Your renewal reminder was sent via email on the 24/08. I am not therefore in a position to refund this fee to you but can confirm that all future renewals have been cancelled and no further payments will be taken for your membership." I went back to my emails to search for any emails i may have missed, i have received a total of 3 emails from them since i joined, all from when having to re-register to their appalling website, but nothing about renewal. I also do not understand why they make it so difficult to cancel a policy. Why should i need a code to cancel? it should be made clear on the website and i should be able to cancel with the click of a button! i also contacted them as soon as i noticed that money had been taken, literally 2 days later so my policy had only just "renewed" and i had not used the service and had no intention to. there should be a cool down period to which i should be able to receive a refund, i should not be paying for a service that i have no intention of using. If i would have received a renewal email, i would have followed the steps to cancel, not left it for money to be taken, and yet even though i advised i hadn't received any emails in my message to them, my response was made out as if i had received it but had not bothered to act upon it!!! For anyone considering trying a gourmet society membership through a trial, please take all of this into consideration.

Beware the sneaky large annual renewal that you can’t cancel on-line - looks more like a money skimming business than one that helps restaurants and customers (and makes a fair profit as a result)

DO NOT USE Be very careful - after the O2 free trial, the business auto-renewals your membership and will take £39.99 from your account. After signing up, you will realise that the restaurants given in your area are very minimal and also ones that you would not visit. As well as this, offering discounts which can be found on cereal and sweets packs (which you can buy for £1 and still get something out it....) To conclude, it's not even worth the bother or your time to sign up with this company - the dining is ridiculous and after you'v paid your £40 you will not be getting it back, which my feedback to GourmetSociety is: IF YOU WANT TO CHARGE £40 FOR A MEMBERSHIP, AT LEAST LOAD SOME DECENT RESTAURANTS ON THAT YOU CAN ALSO USE ON A FRIDAY, SATURDAY OR SUNDAY. p.s i can get all of these discounts off voucher cloud for free.

I cancelled my free six month trail shortly after taking this policy out. I am disappointed that although I have cancelled it I have still been charged. I have contacted customer services who were very unhelpful and asked for screenshots to prove I had cancelled it. Won’t get a refund. Be careful if you are taking this out

Company clearly runs it's business model through scamming people out of money. I signed up for a free trial and they have now taken money from my account saying I agreed to their terms, which apparently change according to circumstances so the customer always loses. Avoid at all costs.

Worst customer service, take your money for full years membership after free trial. Money grabbers.

Taken money from my account without permission asked twice and they will not refund. Never use this company

this company is so hard to contact and not actually worth the money. I had to call 3 times to cancel my membership because they keep hanging up in between transfers to the cancellation team. NOT worth it

Got the card free with a lloyds acount works out fantastic

Cancelled last year, taken another subscription this year refuse to refund. Bunch of fraudsters

Appalling service. Have been trying to be taken off their website since January and the customer service is the worst yet. They don't care about their customers. AVOID at all costs, if you're looking for something like this go for Tastecard....or just avoid avoid avoid.

1) The deals they offer are worse than you can get on free voucher/coupon code sites or direct with the restaurants. 2) I live in a town and there are very few places where this card can even be used. 3) I haven’t found it useful once in the year I have had it, it auto renewed 14 days before the expiry date and so I have been charged when trying to cancel. I would not recommend purchasing this what so ever. Avoid.

Do not buy! Complete waste of time as mobile App does not work properly. When I select the 'near me' function, the 2 closest restaurants are in Colchester and Dundee! I live in Lancashire!

Absolutely con artists!! Do not sign up for trial or membership they just rob you of your money. Tried to cancel multiple times before they took the £39.99 of me they said they have no record of me doing this even though I’ve sent emails months ago when I first started the trial as I wasn’t benefiting from this. So rude on the phone and also won’t refund any money given and no way of getting money back I’ve been back and forth with emails and getting nothing other than they can refund me £10 and I can keep the membership I don’t want! They said they would send me a reminder email before the auto renewal I received none of these but there arguing they sent me them absolute joke of a company robbing bastards

don't sign up EVER, they just take your money total fraudsters

Awful service - Transfer 3 times to different people including taste card who said they cant help as they are a different company. Impossible to cancel subscription as you can cant do this online. The number in the app you says it doesn't accept calls. Rude Staff especially called Reuben . Talks over you, doesn't listen. DONT JOIN THEM OR TASTECARD .

possibly one of the most obnoxious people I've had the displeasure of talking to. Will be going elsewhere.

Awful company, take your money even though you try to cancel many times. You cant cancel online, you have to phone them, you can never get through and when you do its too late. Rude and Ignorant