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3.5

Based on 2 opinions finded in 1 websites

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Nº 929 in 1129 in Fife

Nº 189 of 205 Other cuisines in Fife

Score
OpinionsNoteTripAdvisor23.5

comment_iconOpinions

Visited this lunchtime with service users. Food was ok although 2 of the baked potatoes were very small with hardly any filling, the 3 filled rolls all good, no complaints. The issue arose when it came to paying, quite disorganised. The gentleman became visibly stressed, struggled to find the price of most items. We needed individual receipts + as the till didn't print these, they needed to be hand written, he didn't know what to do + when he asked for help he was told "he's busy" + "I've not a clue,sorry", there was a woman standing close by who looked like she could've helped but didn't. I made eye contact a couple of times but she just let him muddle on through. I ended up saying to him to forget about the receipts and I would do them myself on return to work. He was so anxious, really felt for him. He needed support + didn't get any. Wasn't a pleasant experience. I've worked with adults with additional support needs for nearly 20 years + have an autistic stepson. I'm all for places like Sensoriale but please support the staff to be the best that they can be.

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Kerrie L . 2019-04-27

MORE AT TripAdvisor

The Restaurant has very good surroundings good food and safe area for sufferers of Autism, this special for the people who run and manage

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Peter M . 2019-03-21

MORE AT TripAdvisor

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