Sedum Restaurant in Kingston upon Thames

Disappointed to see the cooked breakfast menu change for the worse & the prices also shoot up! I much preferred the options of choosing what you want with 7 or so items but now you’re forced to go for a more expensive breakfast. £16.79 for a cooked breakfast & a coffee is not good. The food is ok but not amazing. Cheap hovis bread used to save money. Sausages definitely not butchers sausages. I’ve been coming here for years but sadly these much higher prices make going to a local cafe offering a better breakfast & quality coffee a lot more justifiable. As usual, there are not enough staff at checkout, so when it starts getting busy, you have to queue for 8-10 mins to pay, by which time your food is getting cold. Please help those with hot food be able to check out faster. To the owners, you should be incentivising people with a deal on a breakfast & hot drink. Staff said many people were complaining re the new worse breakfast menu/ higher prices so let’s see if you listen & support the regulars & not try to profit more

Very un dog friendly. A member of staff ,who would benefit from a bit more customer care training ,told us we could sit in the outside area with our dog and, when we pointed out that it was pouring with rain and blowing a gale, she told us there were heaters , like we'd won a major prize. We needed lunch so left our dog in the car to sulk. The quiche was good but service for coffee so slow the food was cold by the time we sat down. Atmosphere poor - a huge, echoing, rather dull space. We could see the 'dog friendly' area - canvas tents with walls flapping wildly in the wind. No way to get there with your food without getting soaked as far as I could see. Wow

We often come in for a breakfast when buying pet supplies. Unfortunately we won't be back now they have changed the breakfast and menu. You can no longer choose the items you like and have to have items on your plate you don't eat. They say you can't swap anything 😑 also the quality was worse. Asked for toast but served warm bread and cold eggs and sausages. The bacon tasted artificial. Not recommended anymore.

Sam made a perfect cappuccino, love the new look and the food has such a variety now.

Great restaurant with original dishes. We had various preparations of kohlrabi with lemongrass sauce. And a starter with leek with nori and hazelnut sauce. Good price-quality ratio.

Jake was attentive, quick and cheerful.

We come for lunch at least 3 times a week, once again Oliver came to help carry the try to the table, as we have a wheelchair. This man always has a smile and a nice thing to say. Keep up the good work Oliver. From Anne and Liz

Louis is a great character, but also very good at customer service. Makes a mean cup of coffee and always decorates the milk froth well.

We love coming here. All the staff are so helpful and friendly. They offer to assist me when I need.

Had a lovely lunch today at Chessington Garden centre, food was delicious and the atmosphere was calm and peaceful. A lovely bubbly chap Oliver came to take our trays away from the table, smiling while he worked. Definitely worth a visit!!

Randeer made the best pizza, very fresh, light weight, full of toppings, very tasty. Would highly recommend.

Louis was really pleasant and helpful, 10/10 for first class service.

Our food was served by Oliver who could not have been more helpful. He served our traditional breakfast and arranged for poached eggs to be cooked there and then. Our food was ready but we were held up buying our beverages as there was only one person preparing coffee etc. so that our food didn’t go cold we had to order the coffee and go back in the queue to collect. Clearly this was a busy time and more staff were needed to assist with jot beverages. Overall our meal was very good, just the hold-up with the coffee.

Daniel who served us was ultra friendly and polite and a credit to Chessington Garden Centre and because of his kindness we shall be making it our regular morning visit for breakfast to our favourite Garden centre, 5 star service ⭐️⭐️⭐️⭐️⭐️

Had a cooked breakfast served by Daniel 👍. Great customer service and lovely food, will visit again for sure….

Great restaurant and lovely staff. The food is always very nice and a very good range for the whole family.

Food great. Service by Jaydee lovely as she saw I hadn’t been served so came over from where she was to sort what I wanted.

Oliver is always so helpful and friendly every time I visit.

Nice trip out for lunch and dog friendly! Oliver was fantastic and even came out with a clean bowl of water for the dog.

Lovely experience, Oliver was so friendly!

A lovely restaurant with top staff, everyone is friendly and food is very good, the Scones are the best around! Oliver served me today and made a lovely Mocha, top team and definitely recommend the restaurant to anyone. I love to sit and chill

Great surroundings and service. Thank you Randeer for superb pizzas!

First time in today, had a laugh with Jason? Great guy so much energy. You could see the team enjoy there jobs. I had the made to order burgers. I have to say definitely value for money. My self and wife will be back Monday with the grand parents THANK YOU!

Served by Oliver, very friendly!

Lovely place amazing food and great service from staff 😀

Donna at the delivery counter was friendly, helpful ( I wanted an extra topping on my sandwich) and smiling. It just put me in a better mood interacting with her. Well done !

The food was amazing pizza 🍕 and the service/atmosphere were fantastic! Highly recommended!

Carrot cake was the best I’ve ever had and at £2 this month a bargain. Coffee was good also. Tierney on the till was very helpful.

Donna on the jacket potato counter was very pleasant and helpful

Food was very well cooked and super hot and our server jaydee was excellent and very attentive, definitely service with a smile !!

Food was lovely, not sure on the tomato in my breakfast but overall very nice. Our server Jaydee I think that’s her name was great very chatty and super friendly

Nice atmosphere and Oliver was very friendly

We visit chessington garden centre for breakfast often and always find the costumer service ok but today we was surprised by how amazing the service was from Jaydee! She made sure we had everything we needed our oder wasnt straight forward but she got it right and came to the till with us to explain everything. 10/10 from jaydee.

Jaydee in food service area was very lovely and welcoming and when went out of her way to help find something we was looking for thank you ☺️

Lovely garden centre and friendly staff. Thank you

I had the most amazing chicken curry. The food was hot, delicious and served by a lovely chap with a huge smile on his face!

Busy morning plant and garden tool shopping. So had refreshments.Terrible service one person on hot drinks queue of six in front. Brunch -cold pointless expense.

Tierney very was very polite and pleasant as are all the staff I encounter

Great service and Oliver was charming!

i was served by oliver and he was very lovely, and extremely helpful

Lovely food and quick service with smile. Pizza was very tasty and prepared fresh. Very busy and buzzing atmosphere

Fantastic experience yesterday great baguettes very tasty the team are friendly and gave a very good service will be returning

I visited this restaurant recently and the food has dramatically changed for the better since my last visit! Well done all

What a lovely team, so different from about 3 months ago. Looks like we may get our local back. Great looking food and bubbly team. Friday fish and chips worked for me and nice to see smart staff in aprons

Lovely staff, great baguettes! Reasonable prices. Will make this a regular stop for our chessington breaks.

Have been coming here every day for my brunch/lunch the past two weeks as I’m working really close and it’s convenient. I Was asked to review yesterday and thought to myself “you probably won’t like it”. Alas here I am and It’s my last time coming here today even tho I’m still in the area for two weeks. It’s not a restaurant but a cafeteria. A restaurant tends to be personal and a cafeteria tends to be run like a machine. The other day I fancied some coleslaw and I was told I had to get the £5 salad buffet in it’s entirety So that didn’t happen. Today they have swapped out the ladle of beans for a two table spoon ramekin. Swapping out portion size to pay for some poor sod to fill 200 ramekins and make sure they look presentable, What a management decision. Avoid christmases in that household haha. These couple of bits sound trivial but at £13 for 7 items and a coffee you would be best off finding a local cafe where you will get bigger for less. On a good note. I absolutely champion the diversity of the staff.

We visited over the weekend and I have to say there is a Big difference from when we last came we decided to give it another go when friends of ours from the WI told us about a great service and afternoon they had had. We received great food and Team were lovely. We will be back again for a weekend very soon.

Arrived for lunch but, in fairness, we arrived towards the end of the lunch period.

It takes ages to get served, there are separate queues for hot food, sandwiches, pizza, drinks and then finally another queue to pay. The food itself is ok but not great value overall.

What's happened to the lovely cheese scones you used to have. They are now cheeseless cheese scones. Very disappointing.

Great food and lovely staff. Would recommend to everyone

We used to eat at Sedum on Sundays because you could get a very reasonably priced good roast dinner there. And you could help yourself to vegetables with only the meat and yorkshire pudding being handed to you on the plate. We dined there yesterday lunchtime. I had beef and my wife had chicken. The choice of vegetables was merely carrots, greens and potatoes, all served by the counter staff. The portions given were tiny, more like a child's meal and we only received three small potatoes each. The server was rude and surly. When my wife mentioned that there was no cranberry sauce left , the server said that she would get some more but she never did. £14.95 for this paltry offering? What a joke. We will never, ever dine there again and I advise anyone reading this review not to do so either. It's a rip-off, plain and simple. If they can't do better than this then they should just close.

We used to use the Sedum restaurant fairly frequently for a breakfast (either a 4 item or 7 item meal with toast and a coffee included). We revisited this morning after probably about a year and OMG! it's got ridiculously expensive! I noticed that the 4 item breakfast is now £7.75. I thought that was a bit costly but, given the cost of living hike, I could live with it (bearing in mind also that it includes a filter coffee). When I came to pay the gentleman at the till said 'that's £21.40 please'!. Apparently the coffees are no longer included in the deal. To be honest, in my opinion that's just ridiculous and, sadly, that'll probably be our last visit. In my case the cold egg, along with the small handful of mushrooms ,one sausage and one rasher of bacon did look rather sparse on the plate, and my wife's cold baked beans and bacon didn't help the experience! We noticed also that there were many fewer customers than usual, I wonder why?

Had fantastic brekkie here today. 7 items, good quality product. Excellent flat white coffee. Sat in an outdoor garden structure. Very well sheltered in todays exceptionally windy weather. Thoroughly enjoyable morning. Brekkie stops at 11am. So don't be disappointed, get in there early 🤩🥳🥴🥸😯❤️

Really great pizza and friendly staff. We took the dog and although she wasn't allowed in the restaurant, we sat outside a lovely outdoor seating area which has individual covered pods.

Tasty fried chicken but the rest of the meal was very poor: dry and lukewarm chips, inedible corn cob, and congealed baked beans. Not worth the £13.95 I paid for it and wouldn't eat a main meal there again. Good cakes

Met my daughter and son in law at the Garden Centre for breakfast , after choosing my breakfast from the hot food counter and put It on my tray we then had the farce of queuing up for coffee , this is a one man operation or should I say a half asleep one man operation as waited 10 minutes for the coffee so by the time we eventually sat at a table the breakfast was stone cold and hardly enjoyable , will I be returning again , yes to buy plants but a big NO for breakfast

I have never left a review before and I'm in my 60s.. I had a 4 item breakfast which firstly was overpriced.. each item was awful black pudding dry and crusty. Sausage tough as old boots I could go on ... I couldn't understand why the restaurant was practically empty on a Saturday at 10.00am.. after sampling this overpriced excuse for a breakfast I understand why.. never again.. awful.

Very expensive bland paninis. Underwhelming. Service was painfully slow. The slightly warm paninis were very boring, bland and expensive. We ordered one tuna and cheese melt and one sweet chilli chicken. When the girl was making them I almost stopped her as I thought she was putting tuna in both. It was difficult to tell the difference which was a bit of a worry. This also required the girl to have 3 changes of blue plastic gloves! Use spoons,cheaper,easier and quicker. No garnish but offered salad with it at £2.99 a whizz. No thanks, I think £6.95 for what we had was a rip off. I wish I'd known there was a subway and greggs a bit further up the road. Neither of those are my usual lunch choice but I'm sure they are better value.

I booked for an early Mother’s Day gift. Food was stale the plain scone had been halved for one half each. And the cakes were not fresh. I had to ask for the prosecco which I paid extra for. What we received is nowhere near how they promote it. Not happy and an expensive sander and drink

will not be returning bad breakfast half done toast cold food and expensive going to weather spoons for breakfast in future.

I had the same experience as the previous reviewers at breakfast time. Seven item breakfast, all ready to go from the hot plate (well that is what they call it). My wife ordered the poached eggs on toast which must have got lost in transit (she had to go and chase it up after ten minutes). This has got to be the worst breakfast I have ever had in a Garden Centre and I have tried a few. By the time I queued for the coffees and sat down to eat my breakfast was cold, not even tasty. It was expensive for what it was, but I can understand the prices increasing due to the current climate. At least make the food palatable, it was nothing short of disgusting. I will definitely give it a wide birth especially when there are better garden centres to visit for breakfast. Do not waste your time or money visting for breakfast.

Have spent the last few months popping in for the 7 item breakfast and two coffes on a Saturday morning, normaly arround £13.00, went in today and the same breakfast cost £16.25. When I asked about the difference in price was due to tea/coffee no longer included in price, but I was getting a loyalty card for a free drink. They have not had the heating on for weeks which I can understand, but 20% + hike in price means unfortunaly I will not be returning.

…it was my birthday today and my son took me out for breakfast before I had to jump on a train later that day. Words actually fail me about how ridiculously expensive it was. 4 items for £7.75 I think it was = 1 sausage, 1 piece of bacon, 1 black pudding (I’m Northern by birth) and 1 egg. When it say on my plate looking just as forlorn as I felt, I did say to the server it didn’t look like good value. She apologised and said tea/coffee was included, so that made things a little more palatable. At the till however, no tea/coffee were extra despite my protestations. So all in all a very disappointing ‘full English’ ( not even close) for almost £22 for two. I know this is Surrey but honestly, this is genuinely outrageous pricing - I wish I’d taken a picture of my plate but I’m not that guy and frankly, I was too embarrassed to. Oh, I did get cold toast - cold because of the queue at the till for coffee’s. Those people were smart. They knew.

Shocking. Would not recommend for breakfast. 4 items for £7.95 was disgraceful. I had 1 sausage, 1 hash brown, 1 piece of black pudding and 1 egg. My plate was not even 1/4 full! Portion size of a 2 year old! Was told this included a drink but when I got to the till no - my coffee was an extra £3.50. Left there starving and ripped off - not recommend.

Wow.just had one of the nicest Afternoon Teas I've had . There was so much food and all freshly prepared. Absolutely delicious... especially the homemade sausage rolls... sublime!! and INCREDIBLE value. I could eat The lemon posset all day long. Great friendly efficient service too. Well done Chessington- will most certainly return soon.

Offered no beans or egg or told when or if they would be available. Had a dry, over cooked slice of bacon, 2 cold hash browns and dry sausage. Slightly over cooked white toast as well. You guessed it the coffee was also burnt (flat white). 15 minutes after we ate people started coming through with egg and beans, would of been nice to be told that these were soon to be available. Love the garden centre but would never ever go near the cafe again.

Joined the line at sedum at 3pm pre father Xmas visit. No hot food, no pizza, no paninis, no kids sandwiches and 3 scones that were rock hard. All there was to eat was sliced cake or ice cream. Extremely disappointed at the lack of food and the very slow service (1 of their coffee machines are out of order)

We have visited regularly for the last few years but this year was such a disappointment - we were rushed through the big finale (the visit with Santa) - much to the children’s sadness. Santa said hello to the kids, asked us for a photo, gave the children gift vouchers and we were sent out within a minute. It felt very rushed - santa even sighed as we left the room and didn’t ask the kids any questions or say anything else. The winter wonderland itself looked old and tired. one of Xmas characters in the display looked dangerously deformed. It’s not really about the money but as a family we spent £50 and we’re so disappointed that there was no magic this year. At the end, we decided to cheer up the kids with a hot chocolate and treat at the cafe but the shelves were completely bare at 4.30pm and no chocolate powder apparently to make hot chocolate. Not sure what has gone wrong this year but it was such an anti-climax and hope it can be fixed for further young visitors over the Christmas period.

I haven't been here since last year because it had gone downhill but knowing it had had a facelift we decided to give it another go...personally,I do t expect to be treated with contempt by staff .. Excuse me,are you able to make a milkshake (this is 3pm but there is a notice saying at times it may not be possible as someone has to leave the coffee kiosk) so I politely enquired to be answered 'well....I can do' In A can't much be bothered way' and off she wandered... Me: 'do I order coffee here too?'..she vaguely pointed to the coffee kiosk over the other side and muttered something...the guys on the coffee kiosk having a chat (fair enough,it's quiet) two guys on the till having a chat which serving me sort of interrupted...£18 for a coffee, a milkshake,a scone and a piece of rocky road all served with an air of contempt. Would not recommend.will not return

Special evening dinner & music was wonderful. Great food (chicken dinner with fresh veg and served piping hot, pudding, wine inc).. live music highly recommended.

Went today with my son and granddaughter for lunch and was very dissapointed. Most of the shelves were empty, no pizza's very few sandwiches, less scones and no children's sandwiches. It was 1.15pm! It will be a lontime before i go back!!

Jacket potato good , coffee lovely but grossly overpriced and undersized gelato portions were a joke . Two scoops in a tub came half way up a small cardboard cup. Tasted fine but will never order these ice creams again ( the portion would have dropped to the bottom of a cone so I guess we were lucky really) Seriously it’s a shame they had been over frozen so the poor server really struggled to scoop them out of the bid rubs for us!

Cold roast dinner, jacket potato's looked old, pizza was shut, sandwiches looked stale rude staff when I finally sat down thought I was in a weatherspoons cos of all of this

I visited with my mother hoping to enjoy a hot lunch. The sight of congealed food on the ‘hot’ counter, the over cooked chips and sausage rolls, the long queue (all of whom were stood far too close to each other) for panini’s which were running out at 12:45. Not impressed. I work in hospitality, where were your social distancing Marshall’s? Why were there cold plates on the hot food counter? By the time we had queued for our coffee, got through the long drawn out till process and found a cleaned table our lukewarm food was cold. IF we visit the garden centre again we’ll go early and find somewhere else to enjoy our lunch.

On 25th November we had cheese scones & butter which were very nice but the butters were 33p each (£1-32 for 4) is this the case now Usually butter is included paying £ 1-90 for a scone ? Missed your lovely light in store this...

I often eat here at lunchtime. I have a jacket potato with cheese and coleslaw, although the coleslaw changed post pandemic and is no longer ordinary coleslaw, or quiche and salad with a cappuccino. All very nice. As I use a crutch there is always a member of staff who offers to help me. Unfortunately I decided to try breakfast here for the first time. It will be the last time. If you are vegetarian it will be a disappointment. As a meat eater you have sausages, bacon and black pudding as well as the vegetables whereas a vegetarian has vegetarian sausages which a vegetarian would not eat - hard enough to cut let alone eat - and, in theory, a vegetarian black pudding which was, in reality , tiny bits of burnt something or other. The mushrooms were lovely, the beans were fine, the tomatoes were stone cold and there were only fried eggs. According to the chef scrambled eggs would only last 5 minutes so they don't offer them. Isn't it amazing that buffet restaurants the world over manage to have scrambled eggs out for breakfast?? Then the toast. I asked for toast, the man serving said he would do 2 slices for me and 2 for my friend. but then let another member of staff, who clearly knew she hadn't done any toast, take my toast and give it to a customer behind me in the queue. Then he put 2 slices in front of me, going cold, while waiting for another 2. The second 2 slices were not toasted, presumably because he was now rushing,i ended up as 2 slices of bread in the bin. and we went to sit down. It was not an experience I will ever repeat. Such a shame as lunch is so good.

Gone rapidly downhill. Visited for lunch at 1.20. Hardly any choice, areas closed off. Had a panini took forever despite only me ordering. Man couldn’t run a piss up in brewery. Mask filthy dirty - put me off. Shan’t visit again

We used to eat here quite often before covid. So we thought to come agzin for a breakfast and what a disappointment it was. Less choices of items, the portions were smaller and served on cold plates. Consequently tthe food started luke warm unded up...

Jess and olli both made me feel very welcome and where very helpful with my purchases and Emma was very helpful and a bubbly character

I visited with a friend for ‘lunch’ yesterday. The reason for the inverted commas is that lunch ended up being just coffee. We queued for a while, which was fine, it was 12.30 after all, and all we could hear as we were getting closer...

I come to the restaurant a lot & i am amazed at how rude the manager is to her staff I have been in for breakfast also lunch a lot & I have noticed that she likes to talk down to certain staff & buddy...

I took my family for lunch on sat was very very disappointed in the choice of menu And the toasted sandwich were not attall appetising so decided to go elsewhere do not think I will be returning

This used to be good for a garden centre cafe however now it’s reopened it must be by different owners , the panini was really disappointing-a squashed baguette but flattened the wrong way! The girl on the till asked if I wanted it replaced it...

Had lunch at The Sedum Restaurant at Chessington Garden Centre having received an e mail extolling the virtues of its new menu. (You can no longer take dogs which is disappointing as we can no longer meet our friend with a dog) Disappointing is an...

we took our dog to the dog grooming so while waiting we went to the sedum restaurent. my husband had pulled pork and chips i just wanted a plate of chips.Well the pork and chips were cold and my chips were stone cold. we did...

Went here today for a small bite to eat with Family, only to find that they had no plain sandwiches and at midday they had run out of sliced gammon! Was very disappointing as my mum doesn’t eat mayonnaise or sauces...I know due to the...

I love coming to Sedum restaurant. The staff are always friendly, helpful and accommodating and during the Pandemic, they have continued to be their happy helpful selves. Nothing seems to be too much trouble. I would like to single out both kharris and Jayne for...

Honey roasted roasted carrots tempted me to a hot meal. I had k on sat cauliflower cheese which I am used to being cheesy and runny. It was cauliflower with little bit of melted cheese. The runner bean were very aldente. Carrots were delicious and...

Tiny portion of a main macaroni cheese. The chap serving was very mean and reluctant to put more than one spoon. Same thing for my friend. Staff do pick the best chips for themselves and good portions as I have noticed many times. Very very...

Visited with pal had cottage pie & veg lovely staff friendly, attentive, helpful especial blonde 'older' lady cashier. Doing govt 50% off so value prices on food & drink (otherwise rather expensive!) Very good on covid advice, plenty of gel etc....which way around to walk...

I like to go to the sedum usually once a week with my friend have been three times since reopening and each time has been worse than the last The choice of food very poor this week I took my husband as he is in...

My wife and I visited this restaurant in January 2020 and chose the Sausage, chips and beans which tasted very good and good value as you can help yourself to the chips. The staff were most pleasant and Kharris Turner was particularly helpful.

Quite nice restaurant but very poor vegan information. I asked if the soup was vegan and was told it was gluten free. When I explained that was not what I asked the server did do into the kitchen and ask - it wasn't. The only...

You can buy cake/snacks/panini/sandwiches or hot meal. Medium priced. Good to get a snack when visiting the garden centre but also meet every 6 weeks for WI book club....has a smaller area available.

Hello The Sedum is my favourite place to visit and eat but I just be so unlucky as this is not the first time this has happened We visited on Tuesday and again had the misfortune to have 2 dogs barking and we sat near...

We often visit The Sedum restaurant when we out with mum and the dog. We love that it is dog friendly here and Toby the dog often makes friends with other doggy visitor. Great if you just want to pop in for a quick coffee...

We popped in just for a sandwich but saw the roast and changed our direction !! I have to say the plate of roast potatoes with garlic, cauliflower and green beans, and roast carrots with parsnip with veggie gravy was absolutely delicious, nicely cooked vegs,...

Very good food generous portions efficient staff. WE visited the Sedum for Sunday lunch and will certainly go back again.

We are sitting here in the Sedum restaurant at Chessington Garden Centre at 4 pm in the afternoon. It is less than half full. We had to search for a clean table to sit down at. In our search, we had to negotiate our way...