Based on 293 opinions finded in 1 websites
Based on 293 opinions finded in 1 websites
Nº 408 in 640 in Kingston upon Thames
Opinions
The customer service was excellent and professional,we were served by Rosie. The food was okay with big portion size.
sharon tino . 2024-11-04
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The customer service by Rosie was excellent.
Valentine Bette . 2024-11-04
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Just had a mixed shish kebab for the first time and it was delicious especially the bread. 🥰🙏
Sheena Crankson . 2024-11-01
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Marzieh is very kind and professional and beautiful and patient this is very good restaurant and every food is fresh. Kozy place. The best restaurant in this area.
Adriana Contaldo . 2024-10-30
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Ihad a disappointing experience at this restaurant. Although my order was ready, a tall chef deliberately delayed handing it over, which felt unnecessary and unprofessional. Unfortunately, due to this service, I don’t plan to return.
G Kaya . 2024-10-25
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Very good service food was great nice relaxed atmosphere as aposed to the last time we ate there .wood definitely recommend .👍
J Achilleas . 2024-10-20
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Had a delicious mixed shawarma with rice. Nice vibe, devour and friendly service by Rosie 😊
Patrick Close Fitness . 2024-10-17
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Food were great and delicious..Staff was also friendly and nice..Shout out to Rosie for a wonderful service😊
Bryan Pitogo . 2024-10-15
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Portions of chicken shawarma has improved and the guy on the kebab stations have been nice ! Thank you !
J . 2024-10-11
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Amazing food. Great and friendly service. Rosie takes great care of her customers, my family has a great evening.
mark biegler . 2024-10-07
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very good service and amazing food
Bijendra Giri . 2024-10-06
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Love the food. Portion was good . The best is the naan tht was served before the main meal
roshani maharjan . 2024-10-06
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Excellent service! Specially Hamza
Asra Khan . 2024-10-05
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This is Kurdish restaurant 10 minutes from Currys. Food tasted good and there was a delicious complimentary lentil soup at the start. The atmosphere and decor very pleasant and the music just wants you to dance. Reasonably priced the chicken and lamb shawarma with bread and chips. Will visit again.
Nehar Karim . 2024-10-05
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Very very bad experience!!!! Not recommended at all. They didn’t care about customers. Even there wasn’t enough glasses on the table!!!! Very rude !!!
Maryam Raoufi . 2024-10-01
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This is my first experience in this restaurant, unfortunately their service was very bad, Before our food was ready, they didn't give us plates and glasses, and when our food was ready, we were waiting for plates, glasses and even bread. They were very indifferent towards us. I was very disappointed with this type of service and I do not recommend☹️
Haniyeh Raoufi . 2024-10-01
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Great food, the lamb is absolutely delicious and amazing. It just comes off the bone. And the staff is the sweetest you can find. Strongly recommend and will return whenever I’m in the area.
Frederico Roldão . 2024-09-18
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Very disappointing dinning experience. Food took too long to be served and the mixed cold starter tasted weird, the tabouleh and fatoush were not fresh and had no dressing; falafel was overcooked and crumbly. We complained to the waitress and did not eat it but were still charged for it. Overall the service was poor and will not eat there again.
Ayar Kazaly . 2024-09-15
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£15 takeout mixed grill. How do these places get away with this. First time I’ve tried it last time ate the meal it was ok but left hungry.
jk w . 2024-09-07
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I would like to share our Dinner in Sumer Restaurant with all of you guys. I went there with my mates we liked the place and they have a shisha place at the back of the restaurant which makes the restaurant different from other restaurants we have been to. The shisha with great food was delicious we had no complaints whatsoever last but not least I want to say a big shout to Sumer restaurant 👏👏
Amir Omar Hama . 2024-09-02
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So delicious, good service, nice space, friendly staff, high quality food and fresh, I recommend to try
GD 20 . 2024-08-29
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I just order kebab was so cheap when i start eat i know why very salty dont buy and waist money
Mop Mopex . 2024-08-10
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Amazing place, food is great. Definitely recommend!
Scarlett Dickson . 2024-08-09
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Food was reasonably ok. Could have been better and slower cooked but I say it’s an average.
Wasif Ali . 2024-08-05
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Used to be good but not any more, poor quality of service and foods lack of experience of staf
KingMarvin36 . 2024-07-27
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Annush & Ahmed provided us a wonderful service and the food was absolutely amazing! Looking forward to back soon. Thank you guys
Alejandra Monroy . 2024-07-23
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Very nice place with delicious food. Service was excellent and ambiance was really good too. Will highly recommend this place
Pinx M . 2024-07-21
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Wonderful food and beautiful atmosphere. Staff were incredibly welcoming and the owner looked after us very well. I recommend the sea bass and rice if you check it out.
sans 1610 . 2024-07-20
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I tried pacha and it was very delicious. The staff is also very friendly and the service is really nice. All should come here once and try the food.
najinaji alradi . 2024-07-17
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It's a very great restaurant 5 stars : I really recommend it. 😀
Ali A . 2024-07-14
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Fresh salads tasty food, nice decor. service always with a smile.
Daniel Thomas . 2024-07-09
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Very delicious food and huge portions, highly recommended!
Kaloyan Nenkov . 2024-07-06
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I could not believe how rude the staff was to a few young teenagers who was ordering some chips after me, you could tell they looked a bit upset how they was spoken to. I must say the teens was polite and well mannered… so respect to the parents. Also the kabab that I ordered could of done with some more meat and not just a Mountain of salad.
Fanta Swirl . 2024-07-04
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I have been to this restaurant few times and commented on the dip orders hoping next time they may get it right. I usually have mix grill. Portion is good but the mince meat kibbab was not good. Meat was crumbling in the plate (too much fat). I ordered aubergine dip it was not nice at all. I tried their tabbola before but did not taste anything like Middle Eastern tabbola. I must admit their complimentary soup was nice which I enjoyed more than my mix grill also their flat bread was very nice too. You need to sort out your dips recipe guys and work on you kibbab recipe too. Good luck!
Yas Alrifai . 2024-06-23
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Lovely service and delicious meal recommended to all 5*
Ahmed Ahmed . 2024-06-23
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The wrap which was to take away, they fill only a small amount of meat compared to Aroma. Also the mangement was extremely rude. The way they spoke to their staff was disgusting. One girl went crying outside which is not acceptable
Oopdesh Kaullysing . 2024-06-17
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Very good and professional customer services, amazing food and very reasonable prices. Will definitely come back.
Cyber Otus . 2024-06-06
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This restaurant has made a very nice impressions with its hospitable and friendly hosts, cool environment with the amazing interiors beside the delicious dishes. I recommend this for everyone want to try the traditional Iraqi cuisine that will left your stomach full and happy :D
Abdullah Alousi . 2024-05-27
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The food is good, delicious, very delicious. I recommend it to anyone who loves food. Fresh bread and drinks, and the meat is very delicious. Come and pray for me, Yummy Yummy. Their shisha is light, cold, and very sweet. I recommend it
Naifah Al smeer . 2024-05-27
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The food is very good, and the Argula is very light, cold and delicious
Summer giyath . 2024-05-27
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Very nice food and excellent service
Rekan Ali . 2024-05-25
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Great service great food thanks guys
Aaron Aro . 2024-05-13
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Very friendly staff and really good food! Always feel so welcome when I come here thank you!
rida zehra . 2024-05-12
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Very friendly, great food, very clean
Fars Ahmed (Twana Omer) . 2024-05-06
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What an amazing place; great food, won't be disappointed! Wow!! Very happy. Check out the dishes...
Pravena Solanki . 2024-04-21
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Bit pricey but it is lovely, I got the lamb kebab with basmati rice. Also I got some free tea !
jawwad . 2024-04-20
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First time coming to the restaurant for Shiaha was unaware they start serving at 1 arrived 12:30 the lady mentioned that the shisha guy wasn’t here yet but went out of there way to make a batch for me. Shisha very smooth and strong and taste good. Highly recommend this place will come back again for a full meal and shisha. I choose raspberry and blueberry was amazing.
ahsan awan . 2024-04-11
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Number one restaurant new Malden High Street
Perwar Ibrahim . 2024-04-08
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it was the little touches that made it nice (complementary soup, lemon water). we came for our sisters birthday. the waiters were extremely nice. I would definitely recommend. we had IFTAR here.
Liyana Salam . 2024-04-06
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What an amazing restaurant a great addition to new malden high street. From the time we entered to the time we left the hospitality was amazing 👏 The food quality was great, good portion size the best kebabs and koftas by far. Thank you to Rosie who was our waitress very attentive and polite manner. Thank you 😊
Polly Glavin . 2024-04-04
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Had a great time with nice food 🥘.
hema latha . 2024-04-01
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Menu missing a page. New one showed future prices. Table not cleaned. Food OK
Tony Hill . 2024-03-21
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The service was really good. They were readily available whenever we needed them. We were served quite quickly as well. They even set the mood to celebrate our friend's birthday when they brought the cake 🫶🏼
Anju Luna . 2024-03-21
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On this visit dirty tables . Poor service cold rice.. shame last visit was so much better. Had to get Everything ourselves cutlery .tissue. drinks
Edward Okeefe . 2024-03-17
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Great food, service and atmosphere. Also reasonable prices.
karim haboush . 2024-03-17
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they have very good and high quality food with good price i recomment you guys to give try. Even their service is very good, the staff are very kind and the most important their staff can speak many language like Turkish, kurdish arabic,persan and much more for customer which prefer their own language. mashalla they have very nice atmosphere which you csn eat in peace. so if you looking for middle east food give try 10/10
Dylan Bodaghi . 2024-03-15
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Best Kurdish food in London I ever had thanks guys
amir ahmadi . 2024-03-15
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Good, great, amazing and fantastic. Best of the best
Hezha Hesham . 2024-03-15
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Amazing food, very delicious, great stuff great service.
Mario King barber . 2024-03-13
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I was there the shawrma was so delicious and that was amazing I never think the test will be like that I would like to tell my friends to try the summer restaurant
yahya ali . 2024-03-12
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Very welcoming staff, greeted by Rosie. Food was faultless had the soup and chicken tikka wrap. Beautiful inside and very clean, looking forward to coming back again :-)
NAT BRAT . 2024-03-11
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The food is absolutely beautiful and service was amazing. This restaurant is really one of a kind in the area. We will definitely come back and I will recommend it to anyone who loves Iraqi/Middle Eastern food. Let me also not forget to mention the shisha that we had afterwards was incredible. Beautiful place 👍
Hemen Saeed . 2024-03-11
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Incredible food every time whether eating or taking away. Very generous tasty portions
Ibrahim Sharif . 2024-02-23
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Very tasty pacha and ambiance, definitely will try it again.
Mekhti Mustafaev . 2024-01-28
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Shisha flavour was soo good! Aswell as food and service! Highly recommended!
Bushry . 2024-01-12
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Had the (lamb) wrap to takeaway, what made it was the bread, very very delicious, unlike anything I've had before. The meat was perfectly salty and more-ish and fresh, good salad options, again all freshly prepared salad. Chilli sauce nicely sweet. But the star was the bread and the quality of the meat. Washed down with cold Ayran. 10/10
Neil Hatton . 2024-01-06
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Great food. Try the lamb's head stew if you dare. Was lovely.
Prashant Amatya . 2023-12-27
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Shocking restaurant. The food was very mediocre and extremely overpriced. When I complained to the owner he was rude and unhelpful. NEVER COME TO THIS RESTAURANT.
Ibrahim Syed . 2023-12-17
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Worst quality, portion and most expensive I have ever paid in kebab shops absolutely it is not value for money It was the worst kebab exprience.
Sunghoon Oh . 2023-12-15
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Very rubbish not good at all .. they look is money nothing else they make any staff like a slave not recommended at all
Jabar Abdulla . 2023-12-12
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Excellent food Excellent service
Naseem Dudhia . 2023-12-08
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Delicious food and phenomenal service. The staff are very friendly and helpful!
Abraham Mula . 2023-12-08
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Excellent Service Excellent Food
Tahira Manzoor . 2023-12-08
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Perfect spot, amazing food, great service. Lamb chops out of this world🧨
Matas Gailevicius . 2023-11-16
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Use to be good, so had been taking away for many times in the last month. Be careful while ordering Shawarma. Two weeks ago, the Shawarma wrap caused me a tummy upset and i recovered in 2 days. That time wasn't sure whether its the cause of Shawarma. Today the guy didn't shred the chicken from the loaf but just filled with some left overs. The whole shawarma wrap was containing only half the usual quantity I get here. The guy did it purposefully and conciously knowing what he is doing. Now after an hour consuming, I have again fell sick. Seems to me a serious hygiene issue going around at this restaurant. Be aware!!
Sivashankar Nagappan . 2023-11-14
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The meat dishes such as kofta and Chicken Shawarma had a strong raw meat taste, indicating insufficient marination. I wouldn't recommend it to anyone, and I don't plan to go there again.
Y Habibi . 2023-11-11
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Poor restaurant. Poor quality stale food, frozen chips left out on the counter, stale browning lettuce, old soggy vegetables Inconsistent and expensive pricing, poor service
Joseph Hobbo . 2023-11-08
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The food is exceptionally good with very decent sized portions. Can't even imagine how someone could give it less than five stars
Anton Bramel . 2023-11-08
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Sorry to write such a bad review but had a shawarma sandwich to takeaway and it was beyond bad. Just tasted horrible. Meat was not good.
maritza andreou . 2023-11-06
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I was disappointed and felt bad by seeing the bakery guy with Pajamas. He could have dressed better. I think the managment should get involved.
Adin Hassan . 2023-10-29
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Amazing experience, beautiful food and lovely staff especially Rosie ❤️
Cherece clough . 2023-10-21
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Lovely. Great place really looks after us. Thanks
Ronald Cheng . 2023-10-21
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Food was nice. Unfortunately there were a few food flies about, which is unpleasant. Service good. Atmosphere felt edgy and policed a little. Awful lighting, like a takeaway, (although not all takeaways are like this)
Jase . 2023-10-20
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Tried a chicken shawarma box and the chicken was so dry. First time trying this place, definitely won't be back. The fresh bread was nice.
Trevor Rk . 2023-10-17
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Was disappointed with my order, I ordered lamb shawerma and they dont serve it with tahini sauce! Only garlic and chilli sauce- thats not shawerma. And i did ask specifically before ordering. Ordered Kofta wrap, was served wrapped in thick bread, lack of flavour. I dont think i will try again.
Rabab Khatib . 2023-10-08
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The best kurdish food clean and best service i recommend it to everyone come and try proper kurdish culture food 10/10 .
Handren Jaza . 2023-10-02
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Very respectful staff and very clean place and very nice food
Sarhang Muhamad . 2023-10-02
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I recommend to every culture come and try kurdish food the best of the best in london .
peshawa Enayat . 2023-10-02
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Rude bread maker, kebabs made with scraps of left over meat bits from their next door butcher counter. Bad quality food we spent nearly £80, no salad just a few onions and lemon wedge given. Not worth the money give this a miss
Yasmin Raja . 2023-10-01
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Last evening I had dinner with friends for first time in this restaurant, the food was absolutely delicious and well done,the service was amazing also the atmosphere is well maintained and modern, it would be my pleasure to come back again guys thank you for your kindness
Zila Astay . 2023-09-25
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The most disgusting chicken shawarma I have ever eaten this place should shut down taste bad old chicken also almost burnt very low quality if I have chance I would give 0 star rating made my evening destroyed I will definitely not come again if I lost in middle of no where
Nabaz Hussein . 2023-09-23
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I can say they serve high quality food with reasonable price. Do not miss the fresh bread. Note that the portions are big enough to make you full
J. Oj . 2023-09-16
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Great bacha dish like home cooking
Nmk “Honest advice” . 2023-09-13
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great food, lovely staff the manager was extra attentive. definitely will come back and recommend.
Bwar Rebwar . 2023-09-13
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Disgusting food, Disgusting service, disgusting staff and very rude,, drug dealing it's a mess,,, police need to close it down for the safety of the community..
ghost town . 2023-09-13
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Hala is an absolutely lovely lady and very attentive. The food was fantastic. Great restaurant.
oliver chapman . 2023-09-10
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Amazing food, and great service
Shahad Sallomi . 2023-09-10
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Went to dine in. The waitress was super friendly and really looked after us.we got served complimentary soup which was delicious. I had a mixed grill - Chicken and Adana. I would like to be constructive in my reviews when something wasn't right but this was by far the worst mixed grill I ever had. I have a feeling that they precooked the chicken and lamb on charcoal but then reheat it in a deep fat fryer when ordered. 100% it was not cooked on the charcoal grill when ordered. This is totally unacceptable for a place like this. The lamb kebab was a terrible consistency and devoid of any taste. I did speak to the waitress afterwards and she assured me that nothing is deep fried. Unfortunately, this time I don't believe her. I would not recommend this place. Instead got to Sofreh or Aroma...much better quality food all round. I hope they take the feedback on board and make some changes.
Daniel Spielhofen . 2023-09-09
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What started out as a good restaurant with lovely food eventually went downhill. Our last dine experience was just poor and they got the wrong order, the service was average at best. Then recently took out some shawarma for take away, and this is where I drew the line and decided to write a review. The staff just laugh in the corner, the guy who was serving the food just seemed angry the whole time. The food was poorly in lack of flavours and had literally no taste. A true Iraqi kass is packed with flavours and has some grease to it. Shame about this, it has so much potential in a great place of New Malden.
Nofel Adib . 2023-09-08
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Went yesterday for the first time and I was amazed by the nice decoration of this new restaurant in town! It’s superb . I had to eat a sea bass which was really tasty and for drink I had orange juice it was so fresh ?! That it was unbelievable sweet. I was served by a really nice young lady , very sweet and young she explained to me about the menu and about the Iraqi tea.. which is served complementary after every meal . She did it light for me so kind! I wanted to sleep at night so she suggested to have it anyways but slightly lighter than they usual serve it. I will be returning for sure with friends and family Thank you!!
tracy macmot . 2023-09-07
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96 Opinions
I’ve been a loyal customer since 2021. Not till this year the quality and delivery had gotten so bad. I’m sure it’s better ordering from the shop itself but it’s been awful when ordering online. My orders have been coming 45mins to an hour late, and when I try to call the number it goes busy. I used to be able to get through to them but they seem to have cut their line now. FYI there’s no tracking on ubereats which doesn’t help when you’re sitting around waiting wondering where you food is. My last order which was today, churros came out hard (probably because it’s been out cold), wings (Gone garlic) barely had any parmesan cheese on it but just too much parsley on it. Used to be my favourite place to order compared to Wingstop, looks like now I have to find somewhere else better.
210 Opinions
Very un dog friendly. A member of staff ,who would benefit from a bit more customer care training ,told us we could sit in the outside area with our dog and, when we pointed out that it was pouring with rain and blowing a gale, she told us there were heaters , like we'd won a major prize. We needed lunch so left our dog in the car to sulk. The quiche was good but service for coffee so slow the food was cold by the time we sat down. Atmosphere poor - a huge, echoing, rather dull space. We could see the 'dog friendly' area - canvas tents with walls flapping wildly in the wind. No way to get there with your food without getting soaked as far as I could see. Wow
1082 Opinions
Really tasty food, quality ingredients, large portions, great service, reasonably priced.