Based on 1.036 opinions finded in 3 websites
Opinions
Sunday, 13 October 2024 - Lunch. The restaurant set up a beautiful table setting for my family of 18 members. My Mum was unable to walk up the stairs, so immediately the host rearranged the ground level patio area to accommodate my family of 18 - beautiful table setting and overhead heaters turned on to ensure the area was warm and welcoming. The food served was excellent! Every request was accommodate both food and drink. This will be our spot for family lunch/dinner get togethers/ family reunion, going forward! :-)
E M . 2024-10-14
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Today, my family and I had the most wonderful lunch at an amazing restaurant. We came all the way from SW Florida to support my sister on her health journey, and it was such a special time for us. The manager was incredibly attentive and immediately arranged for us to have a beautiful table upstairs. However, when he realized that my mother couldn't manage the stairs, he quickly set up a lovely table for us downstairs, complete with heaters to keep us comfortable. The atmosphere was so serene and peaceful, with beautiful flowers all around, even in the ladies' bathroom. The meal was delicious, and the service was absolutely fantastic. It was a truly memorable experience.
Maxine M . 2024-10-14
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Just finished a Sunday Roast at this restaurant. I had the set meal of Salmon for starters and a Lamb Roast mains. The salmon was one very thin slice of salmon stretched across the plate with bits of shallots with two bits of crusty bread. Looked nice but not much substance even for a starters! The main course came out swimming in gravy, it looked like school dinners to me. I would have liked to have the option of pouring the gravy on myself. The service was slow for both drinks and the food. I had to ask twice for a soda water and ice and even then it took 10 minutes to arrive. If the restaurant was full I could understand but it was not. All in all the food was reasonable but not an experience I would want to go through again.
DonB_UK . 2024-10-13
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We just had lunch at this lovely restaurant. Roast Beef and Roast Pork( with excellent crackling) The whole meal was really delicious and plentiful with tasty vegetables and potatoes. Really friendly staff too. Thank you for cheering us up on a dull and cloudy Sunday. Do visit them ,you will not be disappointed.
Beverly S . 2024-10-06
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The Pearl in Beckenham has a beautiful calming atmosphere with a grandius feel. If you need somewhere to have a birthday meal, hold a dinner with up to 45 people (we did downstairs and it was great) i, have an intimate meal or just somewhere to go on a Sunday afternoon this is the place. Benjamin and the staff are polite, caring and accommodating and will host with all you need to make your experience fantastic. The food is good too, a simple delivery to wet the pallet. Good portions and presented in a way that has a fine dinning feel. Honestly guys try it for yourself you will be very satisfied. Can't go without mentioning the food prices which are realistic and affordable. Have had only great experiences at The Pearl and would recommend you try for yourselves.
Yani K . 2024-07-22
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We had a lovely experience here at the pearl, amazing food would definitely recommend the Sunday roast an excellent essence to the restaurant We hired the terrace area they let us bring our decorations and come 2 hours in advance to decorate the staff were very accommodating and Hamid also helped us set up which was very kind of him We were also given Prosecco on arrival which was a great touch I also ordered the rum punch which was delicious. Our Head waiter Hamid and his partner Arfin were very attentive and very patient with us as we were quite a demanding and loud group they dealt with us very well much credits to them We will definitely be back for more of this excellent service.
Jolene N . 2024-04-22
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Amazing food and five star service! We went for a Sunday Roast and it was one of the best roasts we have ever had. Staff are polite and helpful. Thank you for such a lovely experience. We will be back.
Antra O . 2024-04-21
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The atmosphere in this beautiful, friendly, welcoming restaurant was exceptional. They have a really good selection on the menu and the food was delicious.
Angela B . 2024-04-20
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A fantastic Sunday meal! Went on Sunday for a family meal with my 2 young children and grand parents. Food was great, service perfect and we all had a great time. We will definitely be back
Amy . 2024-04-14
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We visited Pearl for a birthday meal and everything was stunning from the service, the ambience and the food!! 10/10 can’t wait to come back!
Jessica T . 2024-03-22
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Delicious Sunday roast!! There was 6 of us in total, 1 child and 5 adults. Food (especially the beef) was the best I have had! And I never thought I could beat my own roasts! I was too full for desert but a few others did and it was a great way to end the afternoon! Atmosphere was great. Staff really attentive and service was great! Food was quick! Had a lovely glass of bubbly to! Overall great experience! Will be back again - we all will!
T2634ILkellys . 2024-03-13
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Had a wonderful time out with my partner at this super cute restaurant! I had the prawn linguine and my partner had the blacken salmon - I did try both 😏 and we honestly couldn’t desired which one was best. This is such a spot! Chill but vibey atmosphere / ambiance. And it’s so reasonably priced considering the quality of the food. Over all stunning - big fan.
Cydney D . 2024-03-13
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Wow! The Sunday roast is 10/10. Best I have had in a long time. I recommend the Beef. Have booked to come again in a few weeks. Can’t wait. Great Sunday.
Neave P . 2024-03-13
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I came here with friends and I must say it was the best roast dinner I’ve had in ages! The beef was Cooked perfectly and the veg was so tasty. The staff couldn’t have been more accommodating the whole experience was really lovely.
a_jonesss . 2024-03-13
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I visit the pearl quite frequently and that is because the food is great the service is excellent and the atmosphere in the restaurant is brilliant. My kids who are fussy are always catered for and nothing is ever to much if your looking for a lovely meal with or without children with a good atmosphere the pearl is the place to come! Also the roasts on a Sunday are stunning😁
Mellisapicture611 . 2024-03-13
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Fabulous From start to finish the experience was 5 star. Service outstanding and food on point. It was a big birthday celebration and the staff went out of there way to make it special. Thank you x
happymeandeveryone . 2024-03-09
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Great disappointment. Visited last night as a group of 4. Beautiful restaurant with nice background music but that’s about all I can say that’s positive. Service was really poor. You enter the building then have to go upstairs. I would expect a member of staff to be around to greet, but there wasn’t. We just walked across the restaurant to find the rest of our party. Nobody came over to offer to take our coats, we had to ask for someone to take them. Took a while for someone to bring menus or offer to get us drinks and there was no interaction from the waiter. No draft beer which wasn’t a major issue but disappointing for members of our group. Starters were ‘ok’, nothing great. Prawn cocktail acceptable, same with the smoked salmon. Oysters were very big which, for oysters isn’t a great thing. Over grown. Mains were disappointing. The sirloin steak had no flavour. 2 of us had mussels which were tiny. Served in a dish with a little sauce which isn’t how I’ve ever had them served before. Usually they come in a tall pot, hot, with lots of sauce which you can dip bread in; not here. Bread had a sweetness to it which wasn’t pleasant and the sauce (not much of it) was lukewarm. The rest of the meal consisted of chips and we finished with ice cream so not much here they could get wrong. I’m astounded that so many people have rated this restaurant 5 stars, I honestly can’t see how. We won’t be returning. To top it all, 3 of us have felt unwell last night and today which I can only put down to the food. There’s other local restaurants which I will be giving my hard earned cash to in future, not this one!
kimkingett . 2024-02-22
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The most appalling meal, very average service, poor quality, luke warm food, tomato and shallot salad consisted of a bowl of cheap, very orange, underripe tomato's and what appared to be pickled onions. Even the fries were frozen. Very little attention to detail. First and last time......Avoid
DONTLOOKMYAGE61 . 2024-02-22
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I had not been to the Pearl since before lock down and am very glad I revisited. It has changed owners since our last visit with improved results. As an indulgence I had the Shellfish Platter which was beautiful and the seafood had a hint of smoke on the three each large prawns and sea scallops plus a half a lobster. The meat was perfectly cooked which can be difficult with this type of seafood being so easy to over do. Our server was professional, friendly and had a great knowledge of the menu. I mentioned this to the gentleman who turned out to be one of the owners and found that our server was the fiance of his nephew who also worked at The Pearl. Not necessarily a family business but certainly there was a display of family pride in all aspects of the restaurant.
Fred R . 2023-11-21
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Amazing meal for our first but definitely not our last visit. Service and decor are first class and there’s a great ambience. But the food is really incredible. We were celebrating a special occasion and this didn’t disappoint. Crab, calamari and scallops for starters. One of the best calamari’s we’ve had actually. And the platter, sea bass and lobster for mains. The lobster was delicious and the sea bass actually stole the show. The only constructive thing I might say is that the fries need changing. If these were lovely triple cooked chips, this would have been stunning. But we came for the fish and we weren’t disappointed. Big thanks to Aaron at front of house for making us feel so special and looked after. Would thoroughly recommend this restaurant. Don’t believe the fake negative reviews. This is a stunning place, the chef works hard to create a perfect dish and has a great talent. Give it a shot, you won’t regret it. We’ll be back. Thank you so much for a smashing evening.
Tracy W . 2023-10-15
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Ive hardly found myself in the outskirts of london but i was gladly invited for dinner by a long term colleague who wanted to take me out during my brief passage of the uk. Quite a fitting name for someone like myself who is a...
John L . 2023-09-23
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Great atmosphere, great service, great food and cocktails. Will definitely be going again, our whole party loved it!
Zak P . 2023-09-23
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Went here today for Sunday lunch. Very quiet as it was August but the service and food was very good. We both had the Sunday lunch menu and all wea cooked very well. Starters and deserts were also very good. On this occasion could not...
dailynews112233 . 2023-08-20
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So disappointing.. we came her for a meal as a couple, everything took ages, menus, drinks, ordering. Our oysters were vile, brown snot on top and swimming in water - which for a seafood restaurant is not ideal! We won’t be back. It’s a shame...
mariewV4464IM . 2023-08-13
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What a shame …… beautiful restaurant… lovely staff…..Friday evening, empty at 8pm? Red flag. Oysters were defrosted, sent them back needless to say we paid the bill and left.
sallyb231073 . 2023-08-12
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Food was fantastic, great location, friendly staff. I was looking for a restaurant that serviced seafood and a tumbled across The Pearl. We were celebrating our wedding anniversary. From the moment we walked in the decor was stunning, the staff were very attentive. We were...
tiffanygG3362TM . 2023-08-10
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Great restaurant with a great atmosphere with music playing and good decor Inside and outside (heaters outside). Right opposite beckenham junction station with a good selection on the menu. Prices are quite expensive although they do a good chicken and chip menu for £15. The...
Memoriesoverthings28 . 2023-08-06
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Overpriced food, with lobster prepared from frozen with a ready made sauce. Disappointing dining experience.
DeeEG . 2023-07-28
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Perfect location for lunch. Great ambience - lovely background music. Waiting staff were the right level of attentiveness. Very thoughtful of our needs. Benjamin was first class. Food was delicious and plentiful. Thank you - we will be back.
Pegsey . 2023-07-24
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Visited for lunch,with family for a birthday. We had the fish platter,its worth every £,its expensive but it was enough for 3 people,with lots of prawns,salmon, crab,oysters and langostine.Husband had set luch,which was fantastic to. Staff very attentive( restaurant was quite empty) offered a birthday...
K416KUmichelen . 2023-06-25
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Excellent restaurant with excellent quality food. Cannot fault this restaurant. Service is great, food is great, cocktails are great, the decor is great. The shisha lounge is nice chill out zone after meal but they need to improve shisha service! Probably the no 1 restaurant...
N6974WJginaj . 2023-06-05
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I went there for the birthday and the stAff were so welcoming and helpful. My bday cake had split in two and the lady who was monitoring the door said don’t worry I’ll ask the chief to fix it. The chief agreed to fix something...
Tboz T . 2023-05-11
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We had high hopes of Pearl. The menu looked great and the venue seemed upmarket. It was, however, no more than average. There is a great choice of fish dishes, but we got the distinct impression that most of what we ate had been pre-prepared...
Dreamer14676755575 . 2023-04-22
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Delicious food and lovely setting for Mother’s Day! Our waitresses and Turan were very attentive - perfect service.
Freedom59324497624 . 2023-03-19
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We ate here for my other half’s birthday meal. We were expecting great service and good portions, given the reviews (and prices!) but unfortunately neither lived up to expectations. Once we were seated and offered drinks we felt somewhat forgotten about, this was despite it...
brogan_brogue . 2023-03-15
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Sergio makes the best negronis of all time and the food was unreal. Highly recommend, great evening.
jackhV487QA . 2021-06-08
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The Pearl is a lovely spot for any occasion, it has Great seats upstairs, tasty food, nicely presented, beautiful music. We will be back this summer. Thank you Sergio!
Ustwo000 . 2021-06-07
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First time visit to the Pearl. Husband booked it as a surprise as I love seafood. Lovely restaurant surroundings. The food was superb. Only criticism is the portions could have been bigger! Really tasty and well cooked and presented. Service was great, very attentive. Overall very pricey but worth it for a special occasion.
300hollyb . 2021-05-25
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I have enjoyed many lovely dining experiences at this restaurant both as Mellows, Sea Salt and over the last few years as The Pearl. Upper end of the price range but food and service to match. On Saturday the price was still up there and food, particularly the Sea Bass was good but let down by several factors.The chips were French Fries not overly hot on arrival and in a cold dish quickly cooled veg was similarly cool. No napkins on the table, after several requests one cloth napkin arrived followed by paper for everyone else. A waitress knocked over a full glass of wine at one stage, apologised, and refilled from our bottle of wine.I appreciate that COVID has made everything a little more challenging and allowances should be made but when almost £50 was added for service we left feeling a little underwhelmed and short-changed.Sadly I will need to think very carefully before a return is considered and will be watching future TA reviews with interest.
markj252 . 2021-05-24
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I've been to the Pearl on a few occasions now hoping it will improve because the restaurant itself is lovely, however it gets worse and worse each time. Last night I visited the Pearl with 3 friends and we had to wait 30 mins to get a drink, the waiters seemed extremely busy which was weird considering only 1 room of the whole restaurant was open. Then we finally received our food and drinks, we all ordered steak and none of them were cooked to our requests. Then the waiter started to clear my friends plates whilst I was still eating... then he cleared my own plate whilst I was still eating!! Absolutely shocking service. It is extremely expensive, london prices for a poor quality restaurant, its too expensive to have starters and mains, I paid £65 for my steak and 2 glasses of wine. Will not be returning! Avoid if you can, there are many nicer alternatives in Beckeham
laurabU3666OZ . 2021-05-21
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Visited The Pearl for the first time and we had an enjoyable lunch, sitting on the upstairs terrace in the sunny weather. Really impressed with the food - scallops and crab starters were both delicious, followed by well cooked and well presented lobster linguine and Mediterranean cod, followed by a shared cheeseboard. Needed an extra (potatoes or vegetables) with the cod. Felt very comfortable with the covid seating arrangements and the recent restaurant refurbishment made for a pleasant setting. Service a little mixed but overall an enjoyable lunch.
Martin_crystal . 2021-04-23
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Thanks again to the Pearl. We had another great meal. I had the scallops for starter and then monkfish. Absolutely amazing with a reasonably priced Sicilian white. A great birthday treat with family.
Martin B . 2021-04-14
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Wow, what can we say other than excellence personified in a Restaurant. Superb Team managed by Alex and his amazing staff. Just go and enjoy the most perfect day. Tony and Russell
tonyfO4737YU . 2021-04-10
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The design and decor of the restaurant was so lovely it made for a great atmosphere, the staff were so friendly and welcoming and the seafood was definitely fresh. Would have been a 10/10 restaurant but the the Ariana Grande soundtrack they had on did not match the restaurant ambiance. A simple instrumental playlist would have made for a better a better evening as neither of us can stand her music so gave us a headache having to listen to her on repeat.
lauraeR1659SL . 2020-12-14
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Went Saturday night outside with friends. Had a great meal. Service was spot on. When so many restaurants cut standards rather than adding a couple of quid on a meal, Pearl produced possibly the best skate I have had. Not cheap but worth it.
Martin B . 2020-12-07
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Meet & Greet to start the evening was fantastic. The service & treatment from the staff was outstanding. The food Exemplary We will be returning very very soon!! Barry & Beata
LamarTamara2 . 2020-11-04
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Really good atmosphere, comfortable seating and friendly staff. Menu is a bit simple and could have better options but the food is nice. I ordered steak once and it was dry but mostly good food. Always enjoy coming to this restaurant with friends.
elidd1145 . 2020-10-25
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Revamped since I last visited dinning now upstairs so beware if you have trouble with stairs. Food was good but expensive. Service good. Mixed clientele with few very loud and drunk tables birthday party’s I think.
Letafoody . 2020-10-23
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My Husband and I booked lunch at The Pearl for our Pearl Wedding Anniversary. This gem of a restaurant is literally on our doorstep and we can’t believe we haven’t tried it before now! Amazing service, amazing food all beautifully presented (Pacific Prawns were the best I’d ever tasted!) and beautiful decor with a lovely outside area upstairs. The sun was shining so we sat outside for drinks before we ate. Alex, the Owner took time to introduce himself and brought over two complimentary Kir Royales for our anniversary which was a really nice touch. We will definitely be returning! and recommending The Pearl to family and friends.
235susannes . 2020-10-21
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Visited Pearl a few weeks ago in August with my family and was really disappointed. The service was slow , unorganised and there was no acknowledgement of our booking which had been made months prior. We were ushered to a table in the inside corner of the resturant, which was stifling hot . Other diners were situated in the outside area which was much more comfortable on such a hot night. I had pre booked this for our wedding anniversary meal 2 months before in June, so I am not sure why we were not offered a more desirable table. We arrived on time at 7.30pm and the mains were not served unitl after 9.30pm. I appreciate our table of 6 had starters but two hours was too long to await the meal. The food is good quality but the price reflects that anyway. I would be happy to pay the higher prices charged at Pearl if the etiquette and quality of service was apparent. However, this was sadly lacking. Other examples on the night: , I feel the waiter should have confirmed what was OFF the menu when he bought the menus to our table . When the waiter arrived to take our order after quite a long wait , we ordered the lobster . We were told that this was all used during the lunch period. The waiter was rude and harassed and seemed agitated that we had even asked for lobster!! this is a seafood restaurant surely!! We ordered prawns instead. These were lovely large unshelled prawns , so i assumed a finger bowl would follow when they were served. We had to ask for a finger bowl a few times when our meal had finished, as we sat there in 25 degree heat with fishy fingers. There was an incident at the restaurant (unfortunate for Pearl to be fair) with a third party (not diner) but it meant that we had to use the toilets at the nearby O'neils pub as the downstairs part of Pearl was cordoned off . To be honest I enjoyed the Air Conditioning at O,neils and it did make me think a restaurant such as Pearl purported to be high class should have AC,but they didnt!! . I did send an email to the restaurant, pointing out the above , to say I hope this is just a one off situation and that I would like to return to the resturant as the food was good. However, I received a very arrogant indignant reply from Alex. I was actually in shock reading it . So "NO" Alex I will not be returning and hence now leaving this adverse review which Pearl deserve.
DebnicolaB . 2020-09-05
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We have just enjoyed a lovely lunch at The Pearl. The food was excellent and there was a nice ambience to the place. Many thanks to Alex and his team for looking after us so wellWe would heartily recommend the place for a special occasion. We will be going there again.
426JB426 . 2020-09-01
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I took advantage of the eat out to help out scheme and we made a last minute booking for The Pearl and it did not dissapoint. I used to be a big fan of it's previous name, Sea Salt. The quality of food blows Sea Salt out of the water.My scallops, prawns and lobster were perfectly cooked and the service was excellent. A bit pricey but absolutely worth every penny. Will definitely be coming back again and making The Pearl a regular.
Nicole H . 2020-08-19
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I visited this restaurant when it was Salt and decided to go back now it has been re-branded. The look is quite amazing. Top class. We went on a Sunday evening and it was quite busy, so much so they had run out of salmon - the one thing I was really looking forward to! Table service was on point, the food tasted very good (except my Yorkshire pudding) and the ambience, well it was delightful. We sat upstairs on a warm evening and had a really nice relaxing time. They have a good selection of cocktails too. There is limited parking at the back which is good to know for next time - yep, we will be back. Great value for money.
smunfao . 2020-08-16
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Honestly awful restaurant, we waited an hour to be served (and even then we had to find the waiter and ask her to take our order). We were then sat waiting a further hour for food that never came. In the end we just left and went to pierluigis. Terrible service, in the two hours we were sat there we probably saw 4 plates of food actually leave the kitchen. I won’t be back
543freyaw . 2020-08-06
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We left the restaurant after two and a half hours when we still hadn't received our main courses feeling hungry, frustrated and disappointed. During the time we were there:- three tables sat close to us also left before their mains, presumably due to the slow service- it took an hour and a quarter just to receive some drinks- at no point whilst we were waiting were we offered another round of drinks- it took over an hour to order our food despite asking the staff several times if we could order- the member of staff who took our food order was rude and uninterested- no one came to apologise for the delay in the food and we had to chase the staff to find out where it was- when we said we wanted to leave, a member of staff shouted at my friend- we were told that we couldn't leave because the food was just arriving, however the staff were unable to produce the food when challengedThe staff used the Covid pandemic as an excuse for the slow service and poor experience. Whilst I totally understand that restaurants are having to operate within new guidelines and that this presents challenges, this was not the first week that restaurants have been allowed to open and such problems could and should have been ironed out. If the restaurant felt that it was unable to cope, it should not have filled every table in the restaurant. It should have instead focussed on treating a smaller number of customers better. Other reviews suggest that the food is delicious, it's such a shame we didn't get to taste it and I won't be going back to find out.
elw229 . 2020-08-06
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Another fantastic visit to that restaurant. As usual very friendly staff, great cocktail and amazing food. The Dover sole was cooked to perfection. We will be back.
Frenchie54 . 2020-08-01
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If you are DISABLED - FORGET IT!!! If I could give a minus I would! We attended this restaurant just before lockdown, virtually the day before Lockdown and the food was excellent and the staff service superb. HOWEVER my father telephoned the restaurant yesterday to ensure that my mother could again, be seated downstairs as our previous visit, as she cannot walk up stairs (the stairs there are steep and slippery). He was ASSURED that this would be the case. We arrived today, as previously booking the reservation and discussed. After the difficult task of helping my mother leave the vehicle and having to help her through the two glass entrance doors and having her stand against the wall for five minutes until the staff arrived after ringing the bell for an eternity we were disappointed. We were informed that IT IS AGAINST THE LAW for them to seat people downstairs. We asked about a lift, he did suggest that they have a serving hatch but he didn't seem to think my mother would fit in it!! OMG - Appalling service and Appalling attitude. After struggling to get Mum back into the car, who by then was humilliated and wanted to go home, we travelled a little further down the road to Pierluigi's who we couldn't recommend enough. Avoid this restaurant at all costs, especially if you cannot walk up the stairs - you will be treated like a lepper! Very disappointed and extremely upset by their lack of compassion for a disabled person.
Family_Foodie_Eatout . 2020-07-24
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From start to finish the meal was fantastic. Staff are so friendly and helpful, they were more than happy for us to switch tables to one in the sun on the balcony. At no point did you feel rushed. The cocktails are amazing and more reasonably priced that many other places in Beckenham.The food was absolutely incredible. The best fish I've had without getting on a plane and my partners pork belly was delicious. This restaurant is a little slice of holiday on your back door step if you live locally and a must visit. Will be returning many times.
Matt B . 2020-07-22
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We went last sunday for roast it was really nice, they even changed the vegetables for the children. The interior was really smart and modern. Dowm stairs there is a bar restaurant upstairs. Really worth a visit.
Jennifer E . 2020-07-21
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A taste of sophisticated, contemporary dishes stretching from the Mediterranean to the Black Sea.I attended this lovely restaurant on 22nd Feb 2020 / Ladies that lunch./ First visit.Table up stairs by the patio. Wonderful. Service was excellent. Food excellent. Wine excellent. I even hugged the waiter and waitress when leaving as I wanted them to know I appreciated them. I am coming back with my husband for my birthday in March. I would recommend this restaurant for sure. Lovely atmosphere. Decor nice. Patio really nice for al fresco dining maybe. I cannot wait to come back!!
Louloububu . 2020-03-06
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Would highly recommend. Food is gorgeous. Beautiful decor and staff are highly attentive. Oysters and the Neptune symphony are a must to try. Also lamb cutlets
80Djuric . 2020-03-06
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I have previously been to this restaurant and had such an amazing experience from the staff who were welcoming the food and environment everyone was extremely attentive. From my first experience I decided to make a reservation for a special occasion I purposely booked the table during the hours of the special promotion for drinks, so that, my guest could benefit from it.When I arrived I had asked the waiter which cocktails are in the promotion she responded quite rudely they only offer this during the week Monday to Thursday. I was surprised but went along with it as I presumed she would know best as she works here I thought maybe the website wasn’t updated I mentioned to her I saw this on their website MONDAY TO SUNDAY BETWEEN 5-7 PM X2 COCKTAILS FOR £11.95.The waiter then came back and said they have checked the website, and within fact, I am correct. Alarming as I would have hoped each staff member would know what promotions they have listed on their company website. She then said if we are having the Two cocktails they need to be the same, and we can’t share the drinks? Again I never questioned this as I know this is not true because I can’t see this rule written anywhere from their websites or menu we respected what she has asked without hesitation.We never ordered starters and went straight to the mains around 30 minutes after being seated, we made our orders, and the gentlemen who took our orders seemed to extremely flustered and impatient we felt as if we were being rushed to place our orders. I then asked to keep the menu as I may want to order something else his response to me was “I can’t stand here all day to wait and see what else you want to order I have other tables to serve” by that point I was pretty much ready to leave but also taken back by his response shocked whilst sitting there but still keen to enjoy the evening I handed him back the menu.All 9 orders came out incorrect they then wanted us to take the mains, and then wait for the chips to cook which would mean by the time the side dish comes the meal would be cold, one of the dishes came with a hair in the food which was reported straight away to the manager his response was “All the kitchen staff’s hair is blonde” whilst the Four waiter staff who brought the food to our table had dark hair.We then asked for all the food to be cancelled because at that point I wouldn’t have wanted to give them £10 towards anything, I was happy to pay for the items of food and drink which we had and wanted to leave the manager then said he was happy re-cook the entire what normal person would have any faith or trust in the restaurant to bring them food again! completely unorganised if they were unable to take such a large booking then they shouldn't have excepted the reservation. The birthday meal which we had planned at that point was been completely ruined, and we all left extremely upset, not once did the manager accept any blame for what had taken place that evening, when leaving I spoke to another staff member working downstairs who I vented my frustration to, and she was kind enough to listen and offer me a complimentary glass of wine it was at the point the manager apologisedI never in my life would step back to this place even if they were offering free drinks, alcohol gifts or food customer service is key and is extremely important my summary of this place is they have employed incompetent members of staff who do not know their menu or promotions which they have set, Rude when challenged, provides food with hair and does not accept any responsibility.
natze2020 . 2020-03-03
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Exceptional Food & Service. I’d received some mixed reviews about the Pearl... but I have to say, my experience was faultless. I booked here for my own birthday. The food was beyond exceptional and the service my friends/family and I received was also perfect. Great value for money for the beautiful choice of exquisite food you do get. If you like fine dining then you really should try The Pearl and experience it for yourself. Thanks to the staff for making my birthday that bit more special.
joshuapaul73 . 2020-03-01
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First visit to this very plush restaurant. Greeted by friendly staff, took my coat and made to feel very welcome. The staff are professional and courteous. The cocktails, delicious...the rhubarb and custard was sublime. A good menu choice and affordable. Attended a birthday dinner, which everyone seemed to enjoy. I think I will revisit this year...for a treat...
bevkan2017 . 2020-02-29
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Sunday lunch, good choice of roasts and even better choice of fish. Prices a little bit on the high side but quality good. Service was very good though one of the starters was missed off the order and we had to wait while it was made. Plenty of customers around to give a good ambience (we were upstairs) and owners/managers around on our departure to help us with coats and chat. All in all we would go again.
Cheryl095 . 2020-02-24
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Amazing food and really good service. For the quality of the food we was impressed by the price. They made a nice fuss for the birthday with free Prosecco, overall very good night. And amazing decor.
Jolou123 . 2020-02-23
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Second visit here and same thing BOTH times whereby the service just lets the place down. The chef is the best. Food is beautiful and restaurant/ place/ location could be first class - however the waiter and waitresses are literally crap! What a shame!! They ALL lack table service and have never been trained on fine dining. Its like the owner has just recruited a huge bunch of chavs from the local pub! So much lacking: no side plates with the bread, never asked if needed anything with the bread, no dish given for shell fish so I made a point leaving them on the table to try prove a point. Our waiter couldn't even pour red wine correctly and I caught him putting his hand over the spout to grab the drip with his dirty bare hand! Vile!! I wish I could have said this in person to owner and really hope they fix this. It could be a real gem if they recruited the right people for such a great restaurant. Leaving on a slight positive - the food is lovely!! But when you go out to enjoy a nice meal - the service is the MOST important!
Elyflyb . 2020-02-12
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we went here as a last minute decision for Sunday lunch, we asked to be seated downstairs, the food was great, the service very good as well, Hicky one of the waiters is a credit to the Restaurant, so are the 2 female staff who were there when it was Seasalt. Sorry I can’t remember your names :-(, Alex take note and do not let these people go, we will definitely be going back in the future.
Tony S . 2020-02-09
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Family birthday Sunday lunch. Absolutely spot on. The table was lovely for six and the staff very friendly. The starters were all delicious and plentiful. The main was fresh, hot, proper roasties and both the beef and pork were equally spot on. Service was a bit slow on the coffees but that is really being a bit picky. Will go back to try the main menu.
Martin B . 2020-01-12
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Great ambience and food very good – we all had different starters and mains and all of them well cooked – the veg a tad over done but hey they were trying to service the whole restaurant and almost the same time
carse66 . 2020-01-03
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This restaurant was lovely. We managed to get a booking on a very busy night and from the moment we walked in everyone was courteous. The food was delicious. My aunt had the lamb and it was huge. We had starters soft shell crab and duck & chicken terrine (from the Christmas Fayre Menu). Both were great. The mains of sea bass, lamb chops and cod steak (Christmas Fayre Menu) were tasty and they were very accommodating to my young son. The prices were reasonable for an upscale restaurant, in my opinion, considering the amount of food we got and wine. For 5 people the total came to about £135 and that was with cocktails and wine. I'd definitely recommend.
Natalie D . 2019-12-30
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Very average food, below average service. Could and should be so much better. Such a shame, it also lacks atmosphere.
5fromLondon . 2019-12-29
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One of our favourite restaurants but Xmas lunch was disappointing and expensive for what it was. Service to our out of the way table was overlooked several times and required us to stop passing waiters .
alantm m . 2019-12-28
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Firstly the staff the tops very caring~ the menu not cheap but good value~ the wine was not expensive
petermR6401QO . 2019-12-26
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service rude and poor food a joke, over priced, never again, which was a shame we went one year and had a fantastic time food was perfect very professional service
michaelp607 . 2019-12-26
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I went here with 5 friends for lunch and sat in a beautiful room upstairs with a fire and bar area. Our lunch was really delicious and the staff so friendly and attentive. Three of us had the set Christmas menu, which we thought at £27.95 was great value. Other went A la Carte. We all enjoyed the lunch hugely, especially the lamb chops and my main of Cod Provencale was fabulous. One of the puddings on the Christmas menu was Sticky Figgy Pudding with Citrus Custard - big hit with all of us who had it.
BithdayGirl . 2019-12-15
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We visited on Sunday 8th Dec for lunch as we were curious to see what the recent renovation was like; the restaurant is gorgeously presented & we loved the elegant spiral staircase that leads you upto the main room which is elegantly decorated & presented with comfortable seating & plenty of space of the tables for all the good food.
Bexxa . 2019-12-10
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The Pearl is an upscale establishment. We had a blow-out lunch here one day. The set menu is more moderately-priced.
RogerC001 . 2019-12-09
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We have been to Sea Salt quite a few times, this was our first visit to the newly refurbished The Pearl, Five stars for: ambiance, decor,the food, the staff friendliness. Our waitress Anna, absolutely awesome, other waiting Staff, bar staff awesome.The vintage cafe music softly playing in the background ... loved it.They did loose one star for the wait between our courses.Still a great place to dine,we will definitely be going to The Pearl again.
Nighteyes72 . 2019-11-20
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Four of us visited the newly refurbished Pearl Restaurant.
MrsY082022016 . 2019-11-14
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Have been to Pearl twice since the refurbishment and must say what a difference. Food has always been good at this restaurant but the decor when it was called Seasalt was dated. The refurbishment means that the upstairs now has great views and is inviting. I have eaten both steak and fish at this restaurant and loved both. The fixed price menu is good value. Staff are friendly and professional and Pearl is a welcomed addition to the great eating places in Beckenham.
Raine5008 . 2019-11-14
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Excellent food , excellent service , great decor , place to be for special occasions. Cozy atmosphere. Can’t wait to go again .
6901durerg . 2019-11-14
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We have an animal family get together here, usually 10-15 of us, for years it was called Sea Salt now it’s had a fabulous makeover and changed it’s name to The Pearl.
philh740 . 2019-11-10
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Had Sunday lunch, first time since renovations from sea salt. Was not disappointed still same happy staff, lovely food as before. Love the new decor, great place.
Debbie D . 2019-11-05
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It was our first visit to The Pearl and it didn’t disappoint. The restaurant has a great décor and ambience, we had a drink at the bar before being seated. The food is excellent, there was a group of 6 of us and not one of us had cause to complain. We would certainly be going back!
SallyR2813 . 2019-11-01
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My friend and I met here for dinner and we weren’t disappointed. We ordered from the set menu which offered great choices. The food was cooked perfectly and the service was excellent. The restaurant was warm and cozy and very nicely decorated. Good value for money.
Jackie L . 2019-11-01
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Having all previously eaten at the restaurant formerly called Sea Salt, we thought we should try the new incarnation. The restaurant was quite quiet, but we were greeted warmly. Staff were very friendly and the service was excellent.
piercyfamily . 2019-10-30
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Had a wonderful Sunday lunch at Pearl - first time there after it’s revamp from sea Salt. The decor upstairs is great - love the colour scheme. Going to become a regular of mine. Had Sunday roast there on the fixed price lunch for 2 courses. Great value and very tasty.
R666MOR . 2019-10-30
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My husband and I went to The Pearl for a mid week treat, we were very impressed with the updated interior and the food did not disappoint either. The lady who served us couldn’t have done enough to make our evening pleasant and we can’t wait to return with family in the future!
. 2019-10-28
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I had just picked a place that was close to the station to meet my sister, so was very happy to find a beautifully appointed restaurant with really good food and attention. We even had a chat with the manager who told us about all the changes they had made to spruce up the place.
. 2019-10-25
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Food was great and service friendly. It is a bit noisy and not helped by the fact that conversation has to stop everytime they bring out a cake for someone's birthday as music is played at full volume. It was o.k. a couple of times but after 6 times it got sufficiently annoying to put me off going back again.
Michele W . 2019-10-12
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Happily surprised by the new incarnation of this place.
riviera_writer . 2019-10-08
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We came here for a birthday meal for 8, we had lovely large round table, perfect for large groups. The restaurant was very upmarket and had a good busy vibe. The staff were attentive and the food was great. They certainly know how to cook a good steak . We’ll definitely be going back
N100KDW . 2019-10-06
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Went as a group of 8 and were seated on a nice round table. Fantastic service (especially Anna) and excellent food, a class establishment. Lively with great ambience. Bloody Mary and Margarita highly recommended. Comprehensive wine list with good range of prices. Not the weather for it this time of year but has a nice outside area on first floor.
markj252 . 2019-10-06
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Amazing meal and service as ever , love this place very attentive service , lovely atmosphere definitely be back again
157nickieb . 2019-09-30
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Absolutely love this place was nervous when sea salt closed in case it never re opened , we go here often the steaks are to die for and the oysters are just as good as borough market . Staff are excellent .
SRank33 . 2019-09-28
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A really nicely decorated restaurant in Beckenham. We sat on the terrace as the weather was lovely. (Maybe not a great idea... our food kept attracting wasps) The food was good especially the Calamari. Service was friendly and efficient.
Sbustan . 2019-09-24
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This was a birthday lunch and a party of 6. The revamp of the old Sea Salt is amazing. The staircase would make a wonderful photo opportunity for weddings etc. We were sat downstairs at a table of four and a round table for two put together. We were waited for the rest of the party to arrive and were offered drinks. There were no 'zero' options for my diabetic husband so asked for water which was produced by melting glaciers waters from Norway in a fancy bottle. Tasted like water. When the rest of the party arrived we asked if the music could be turned down because we couldn't hear ourselves speak and we had three elderly relatives with us who struggle with their hearing aids. The menus were handed out and it wasn't explained clearly that the only meals being served were the page that the menu had been opened at which was Sunday lunch. I think it would have been better to have a handout with options because most of the party wanted meals from other pages. The orders were taken but although the food was elegantly served and beautifully presented it was the lack of attention to details that let the Pearl down. We had to ask for bread which normally should have been on the table. The roast meals all were missing yorkshire puddings and we had to ask for them. They arrived on a plate for us all to help ourselves. We had to ask for mustard as it wasn't offered. We had desserts and although asked for one portion of ice-cream to be shared there were two bowls delivered.
USARoadTripsbyMax . 2019-09-04
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What can I say, The Pearl Bar & Restaurant did not disappoint!
Krissy M . 2019-09-03
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We went to the Pearl to celebrate our wedding anniversary so we were looking for somewhere that would stand out in our memories. After checking out some reviews and the menu options we booked our evening.
Brenda M . 2019-09-02
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309 Opinions
Been to this shop a few times I can only say it’s very clean the fish is really delicious and pure white! Service and staff really friendly 👍🏻
99 Opinions
The food and service were very good. I went with my parents and I had fried calamari with chips. They had a tray with calamari, chips, fish and prawns and they also liked it.
13 Opinions
Porciones normalmente decentes, pero muy pobres en esta ocasión. En lugar de una bolsa separada para las papas fritas, trataron de meterlas en una caja con la hamburguesa de pollo. Menos de la mitad de la cantidad de fichas normalmente, muy pobre. Es poco probable que vuelva.