Scott's On Princes Street in Edinburgh, City of

Ate dinner and breakfast here while we were staying in the hotel. Staff are really nice and helpful, the food was good, not fine dining but not expensive so for the price it is above a lot of other places. I wouldn’t normally go into a hotel restaurant if I wasn’t staying but I would go there again if I was in Edinburgh.

Came to celebrate my late mum's 90th birthday. Service was fantastic, food was great and reasonable prices. Our server Michael was great, no problem for him check different things for us.

Actually we've got the tea and the food, but the experience was not really great. The hall was empty, looked quite ok, but there was an aroma that can only be described as something you use to cover some other aromas... The nice waitress took us to the designated table. The tea was ok, the selection of snacks was... poor. Looked ok, but they were a bit stale and tasteless. For sure they were not made in the place, but rather bought... the toilets are old, which is not a problem, but the smell of urine was so horrible... So, to sum up - if you want to have a good tea experience, do not pick this place.. They give you tea and food, but not really what a 'real' afternoon tea should be like.

Un viaje sorprendente,no teníamos en mente este viaje y surgió a raíz del festival Tattoo de música militar. Visitamos Invernes en las tierras altas .

Came here for dinner during our visit, we both had a lovely steak. Lovely red wine, my partner had a pint of Guinness which wasn’t great….. Service was good, we called in a few nights earlier for a drink and decided to come back for dinner due to the nice views and service.

Made a booking for dinner 2 a fortnight prior to arriving as visiting Edinburgh for a day out and arrived at the restaurant 20 minutes early and gave the waitress/bar staff our names and she says our table was ready but we says we would just have a drink at the bar first as we were early. At 5pm, our booking time , we then approached the same waitress about going through to restaurant area and was told there was no bookings that night as there was a private Xmas party on in restaurant and went and got the manager who came over and explained also that we shouldn't have a booking and I showed her my confirmation on my phone which she then put down to computer error ,I then told her it was booked over the phone in person so couldn't have been computer error and Mt partner pointed out that a family of 4 with kids had walked in about 10 minutes before us and were given a seat and menu in the restaurant area but we were told they were part of the party. We were offered our meals in the bar area but wasn't suitable as tables were too low to eat from and we were then given a complimentary drink on the house which we accepted , we laughed about it at the time and finished our drinks and left the bar about half hour later and noticed that there was still no Xmas party taken place but the family of 4 were tucking into there food so I do feel we were lied and palmed off and will never set foot in this place again. We did honestly think at the time when we left we could go and find another place in the city to eat but after nearly 2 hours off no hope as all places in city were full.

I took my daughter to Scott’s for afternoon tea after an afternoon of Christmas shopping. The atmosphere was great and the views are stunning. The afternoon tea arrived and we tucked into the sandwiches which were very good. We then moved onto the scones followed by the Victoria sponge which were good but after this it went downhill The coffee cream pastry was unpleasant and my daughter couldn’t eat it. The lemon cheesecake was a horrible consistency followed by a raspberry cranachan which my daughter tried and was again a creamy again Afternoon tea should be a delight of different flavours and textures. We had a creamy mess.

Friendly, not bad portions, average food - just a bit pricey for what it is, probably because of location, lunchtime brunch for 4 with a child was £90 with no starter or dessert just a course each a few drinks!

I had an early dinner here and had chicken tikka skewer, seasonal greens and onion rings. The food was good, and the staff was friendly and nice. It's a nice place to eat and watch the people on the street. I also had breakfast at this restaurant it was good. They had a hot bar and well as a continental breakfast.

I did not stay at the hotel, so this is just a review of the restaurant. We arrived early for our meal and went through a Fawlty Towers-style scene trying to order drinks. Barely anything was in stock (which was not explained when we were given the drinks menu) and one person went through 3 different choices of drink before finding one that was in stock. They refused to mix any cocktails: "we could, but it would be a problem" (??? you mean, you can't be bothered???), not even a Kir Royale, which is just 2 different drinks in the same glass (???). The person who appeared to be the bar manager was unapologetic and added a 10% service charge (£3 on a £30 bottle of Prosecco), even though he just plonked it down on the table and then when he returned a few minutes later said "oh, were you expecting me to open that". On the plus side the food was very good, so full complements to the chef, and the view from the restaurant is fabulous.

Two of our evening meals while we were in Edinburgh were at Scott's. I don't normally expect a great meal at a hotel restaurant, but this was different. The food was delicious and service by @Darren was fantastic on both occasions.

VERY disappointed with the service. Visited on Saturday the 12th with 2 friends with a booking made 2 weeks prior and I had advised 1 of us has a dairy allergy 2 days prior. Waited 10 minutes at the ‘please wait to be seated sign’ with staff members flying past us avoiding eye contact. We approached the to be told to wait some more before being shown to our table. Lady showing us to our table asked if anyone had any allergy’s and I which I replied yes, dairy. Lady tells me they won’t be able to give me afternoon tea and I should have made them aware at time of booking…I did. Dairy free afternoon tea was shoddy to say the least! (Picture attached) and no TEA OR COFFEE, was offered. We were not able to order any cocktails as there were no bar staff but could order standard drinks. 2 Gin and lemonades came as 2 Gin and waters! Any drinks we ordered we had to shout across the room to members of staff at the other side of the room flying past. Handed the bill and waited so long to pay wee approached the till again where another lady was making a coffee. I passed on my complaint and asked for a discount, we got 20% off the bill after declining the service charge be taken off as we were not paying this anyway. The lady spoke over me repeating she just started her shift and when asked she advised I could leave feedback on their website - which is untrue. I hope the feedback was passed onto managements and things are improved as I’d previously heard great things about the place.

Arrived promptly and were seated. Waiter brought teas/coffee. Mixed up order and water for tea was not hot. (cup and tbag served , we had to wait for water.) Waited 45 minutes for afternoon tea platter to be served. We didn't have time to eat and asked for box to take away. Waiter didn't appear to be concerned and brought us boxes.

Brilliant Scottish breakfast! Lovely and friendly staff who made us feel welcome. We didn’t book but got lucky as it was busy so advise booking in advance!

Myself and a friend visited Scott’s on Princes Street. We booked before arrival with no issues. We were seated by the window looking onto the Christmas market and were attended to by the very charming Gabrielle. The afternoon tea was exquisite and Gabrielle entertained us every now and again with his witty banter. We would definitely return next time we visit the city. Would definitely recommend.

Worth a visit.food was excellent.staff was excellent.so attentive.we would definitely recommend it and we will definitely be back

Overall terrible experience. Whilst trying to book we got passed around and put on hold over 3 times so we almost gave up and wished we had. On arrival cutlery was dirty and covered in food and finger print marks which immediately put us off. When asked for replacement cutlery it was not brought to us and I had to ask for another member of staff. We then ordered a jug of iced water and when it came it tasted like chemicals which made us feel sick instantly. We decided enough was enough and was not willing to wait to see what the food tasted like after the experience so far.

Nice food although a small menu . We were anxious after reading many poor reviews , but our food was good . We had the fish and chips and the steak pie .

We had a lovely afternoon tea here. There was a relaxed atmosphere, fantastic views of both the Scott's monument and Edinburgh Castle. The host was very attentive.

Beware! This establishment posing as an upper market restaurant is in fact nothing other than a microwave service. I ordered the “chef signature Scottish pie”. However, this wasn’t a Scottish pie, but in fact an incredibly watery steak pie. My cat would have struggled to...

I had a beautiful meal. Couldn’t fault the starter or main. Extremely tasty & moreish...really could have done with more I was left feeling peckish after. My partners meal was awful, bland & one course resembled baby food!

Had such a great time last night! We were lucky to get one of the tables by the window and the views of the castle and old town were just marvelous. The Princes Street Deli Burger and Salmon starter were very nice and the young...

This is not a scorned review and is solely based on the food in the restaurant. It’s awful! Well over priced and dire. The steak did not taste of steak and was tough as stone, the vegetables appeared to be old boil in the bag...

Popped in here a couple of weeks ago after spotting the Eat out Help out Board outside, we were seated and very well looked after by a Lovely young Lady from Knowsley, she really knew her stuff, and she was able to recommend suitable food...

We had a late lunch today at this restaurant before a visit the the castle. The service was fine but we didn't enjoy the meal. Essentially it was fish and chips. It arrived at the table looking appetising. but when I took the first bite...

Having stayed here many years ago we returned on a day trip to Edinburgh from our holiday cottage in Northumberland. We decided to revisit for lunch and was greeted by friendly staff who made us feel at ease during this Covid pandemic. Hand gel available...

The service was spot on, and the food was delicious. The restaurant has a nice location with a beautiful view of the castle. I will recommend to everyone.

We had the 3 course al carte menu. I had prawn cocktail lovely presented but could have done with more prawns for the money it was £8 . Friend had Cullen skink Scottish fish soup plenty fish in it other friend had Haggis scotch egg....

part of the Mercure hotel. stunning views towards the castle and Scott monument. loved the atmosphere. the decorations were really lovely, Burns, Mackintosh and all things Scottish. Staff friendly and efficiënt. had a window table. the high tea was of food quality, sandwiches, small roll...

Booked in advance for afternoon tea but restaurant had no record of the booking so table wasn’t ready on arrival. When food arrived, some of our party found their sandwiches were stale and staff seemed rushed and brusque. Though they did remove the in-eaten food...