Scorpio Fastfood in Stoke-on-Trent

Closed now and thank god for that it was a tip and the food was crap and the staff were worse. New one opened in Hanley town centre now for those who are interested across from Poundland

Very disappointed with my recent visit here. Had to wait a very long time for our drinks,had to wait even longer for starters & then there was an even longer wait for our mains. The reason is because this restaurant prioritises online orders. Time & again Deliveroo or Ubereats people were coming in to collect orders that were all stacked up in the kitchen area. Meanwhile the people in the restaurant who had gone out if their way to come here were made to wait. Several people around us complained,nobody seemed to be happy & everyone just looked fed up with the poor service. You need to do better & whoever is managing this place needs to step up & put the people sat in the restaurant first!

I have always loved a F &B’s breakfast so we went there this morning for breakfast for my husband’s birthday. However, unfortunately the menu has completely changed and they no long offer a traditional English breakfast (bacon/sausage/beans etc.) It is also much more expensive. I have no idea why F &B would change this but I’m afraid it is certainly misguided and I feel many people will stop going for breakfast at least. The choice now does not resemble an English breakfast and I know it is an American/Italian restaurant but I do feel that you need to offer people what they love. The staff were amazing and I felt so sorry for them as we decided to leave breakfast and to go to Willow which did a gorgeous traditional breakfast. I do hope Frankie and Benny’s reconsider this terrible decision.

Just eat is very bad service 2 hour to deliver my order

Exceptional kebab, lamb skewer with donor meat, salad and chilli sauce. Served on a plate with two pitta breads. Best I have had for a long time and a good welcome with it, clean, 5 star food hygiene, will return.