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4.5

Based on 66 opinions finded in 1 websites

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Nº 283 in 759 in Isle of Wight

Nº 75 of 176 Other cuisines in Isle of Wight

CUSTOMERS TALK ABOUT DISHES WITH..mustcoffeewafflecreamchocolatelady
Score
OpinionsNoteTripAdvisor664.5

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Very nice ice-creams. Would recommend. Good choice of flavours, lovely tasting ice-cream. Friendly staff. Not badly priced.

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Julie R . 2024-09-21

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Excellent selection, all delicious! Especially banoffee, mint choc chip and coconut! Lovely vibe and great service!

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Christopher J . 2024-08-27

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The lady owner couldn’t have been more helpful and friendly… we wanted to check closing time before going to the castle. The choice was overwhelming. There was only one thing for it TWO SCOOPS which we almost never do!! Thank you for amazing ice cream!

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ClearlyAM . 2024-07-27

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Really lovely tasting ice cream, and the woman working in there was very nice and chatty with everyone who came in. Really generous serving for the money we paid and rounded off our holiday nicely.

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ania h . 2024-05-10

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We visited while on holiday. We're a tricky group to cater for with one of us having a severe nut allergy, another being gluten free and one being gluten and dairy free. The lovely woman serving was knowledgeable about allergies and able to give advice on which freezer to choose from to avoid allergens. The youngest child in our group had a chocolate waffle cone, ice-cream and flake. The gluten and dairy free child was thrilled to have a tub of dairy free ice cream in a gf waffle cone. All were delicious. I was after a gf and dairy free hot chocolate and although she didn't have soya milk told me about the cafe round the corner that did. We were all very happy with our choices and the really helpful customer service we received. Also loved the ice-cream dress. Thanks

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Julie B . 2023-08-08

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Just the best with kids of all ages! Sadly home soon but we'll be back for another holiday soon. Great family friendly places to eat, beaches when the sun shines - perfect

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DF . 2023-06-09

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After waiting in a queue the owner refused to serve milk shakes as she said they were too busy to make them although milk shakes were displayed for sale. Extremely poor behaviour and customer service

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David F . 2023-05-27

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Friendly service from a lovely team (the ice cream dress was super!) can’t fault the flavours available and it’s a cute little shop.

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plc1976 . 2022-08-28

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I have reviewed this place before and been positive about the ice cream, just not so much the smiles from what was a man. Well now there is an absolutely lovely lady running the place. She seems to be doing so single handedly, but what a refreshing person. Happy to have a random chat and good sense of humour. Customer service is great. Okay, so there are occasionally longish queues, but it is so worth it. The ice cream and service is brilliant. We did have one disaster of a day when not a single ice cream place in Yarmouth had chocolate ice cream and my daughter had a meltdown, but I mentioned it to the lady and she was making an extra effort to ensure she had some for future, and she did just that. The ice creams can come in a variety of different cones and can come in a various number of scoops. One scoop itself is a good size. No scrimping involved. Large variety of flavours, including sorbets. The place also does milkshakes (these are amazing and addictive!). I had sooo many mint choc chip ones you’d think I was going to turn into one. Also tried a chocolate one which was good. This place also does fruit smoothie things; when I asked for one the actual fruits weren’t available but she made me a sorbet version and it was soooo good I was not disappointed. People in the queue outside were commenting on how amazing my drinks looked. If you want a cold can of drinks, they do water in cans and Diet Coke (cold ones are in fridge behind counter so just ask). Drinking cold water from a can was a real treat for my daughter who only drinks water. They still have a couple of tables and chairs outside and a little bin inside. Still opens to a time with an ‘ish’ at the end but we found it still open gone 5pm every time we went. I can’t talk about how good this place was highly enough! Thank you! PS - the lady told me she was struggling to get staff so if you’re in the area and need a job, go in and have a chat. Apparently they wanted to do pizzas too but haven’t been able to start yet. Come on guys… let’s help make it happen! If the pizza is as good as the ice cream, we’ll be in for a treat!

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Eura007 . 2022-08-19

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The ice cream was just sooo good! I loved the "cone-basket" concept, a lot of fun. Just delicious. So glad to catch you on opening day - will be back with my friends and family 😀

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MelioraCole1 . 2022-03-24

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We stumbled upon this amazing ice cream parlour. As lovers of ice cream it was a must stop. So many flavours to choose from. Very very tasty.

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nannie-fowler . 2020-10-06

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This place is amazing great choice value for money staff are absolutely fantastic they also deliver excellent customer service

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Sosoaso . 2020-08-18

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My 9 year old daughter has food allergies which can make something as simple as buying a treat quite stressful. The women couldn’t have been more helpful or accommodating. My daughter came away very happy with a fantastic raspberry sorbet!

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E9430QLamyh . 2020-08-02

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Great attitude from the owner and fantastic Ice Cream a real treat and contrast to “Off the Rails”. Lady had been work all day flat out last weekend and was friendly and positive. Will alway get our Ice Cream from this shop when visiting Yarmouth. Excellent service thank you.

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ianaS8999HG . 2020-07-18

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Excellent tasty ice creams, great choice, gluten and dairy free options. Service with a smile. They also have fresh healthy smoothies which are delicious.

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LightPacker556676 . 2020-05-30

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We stopped off here to get our Labradoodle an ice cream, they have the Vanilla Dog ice cream in here and also offered a gravy bone to stick in it as a flake. He loved it! You can sit inside even with your dog. We were soon tempted ourselves so ordered two coke floats, delicious. We chatted to the owners whilst in there, they were so nice. We would definitely recommend this place, very clean inside, great selection of New Forest Ice Cream and most importantly they make you and your dog super welcome. Thank you so much

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susiegeorgeburden . 2019-09-12

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Just had 2 fantastic ice cream cones beautifully presented by Keith. Will definitely be visiting again.

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RosLil69 . 2019-08-15

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Wandered in and opted for double scoop wafer cones mixing ice creams. A nice range of flavours served by friendly staff so all in all very good.

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Mr_Pab_2016 . 2019-08-08

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This was a pit stop whilst in Yarmouth and the ice cream was very nice. The couple that were serving were full of fun and really friendly. The ice cream choice is good and the cones were fresh. I think the location is quaint too and we sat outside in the sun and enjoyed ourselves thoroughly.

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Neil C . 2019-04-22

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i've been here a few times very friendly grankids loved it good choice of ice cream don't have a fav as have liked all i have tried

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savvykid . 2018-10-10

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A liitle difficult to find in the Yarmouth back streets but worth the effort. Not as much choice as anticipated but very tasty. But at 2.20 for a single cone is a bit pricey, especially if catering for a family.

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Lawrence E S . 2018-10-01

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We called in here on a visit to Yarmouth. A fair variety of icecream, somewhat spoilt by the basic wafer cone! Service was so-so. The chap did not go out of his way to be friendly, but was not rude either. We just felt as if he was doing a job.

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lindabits . 2018-09-03

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A great variety of ice cream available and all taste lovely. I particularly like the millionaires shortbread and the kids the chocolate ice cream with a flake. It's not cheap but not a lot is in Yarmouth. They tend to stay open until around 5pm...I say around as it varies. We tend to go about 4:30pm and sit outside on the small tables; we find at that point they start the closing process around us. That can be a little off putting cuz it feels like they are trying to get rid of you, but it becomes normal if you go often enough. They have stayed open later when events are on. There isn't much conversation in the shop. The man never looks particularly happy. I did once see a smile when my young daughter went in by herself and asked if she could use a bin, but you get what you ask for and there is never any grumble from us over portion size. I much prefer ice cream from here over the ice cream shop near the pier. Service is certainly quicker. They also do milkshakes, coffee and other stuff but I simply go for ice cream in a cone or pot. So if you are in Yarmouth, defo go to Scoops for an ice cream. Just don't be put off by the lack of smiles and make sure you go by around 4:45pm; your ice cream will be worth it.

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Euqral007 . 2018-08-25

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I frequently take my daughters down to Yarmouth to visit family and Scoops is always on the agenda, irrespective of the weather. Given the price of Magnums these days, I don't consider £2 for a good-quality ice cream of any one of a wide range of interesting flavours to be anything other than a fair price.Between us, we must have tried around 10 of the flavours on our "holiday" this Summer - the kids have a new favourite in the Millionaires Shortcake flavour whilst I'm torn between the ridiculously good Gin & Tonic sorbet and much sweeter Jaffa Cake ice cream.Our stays in Yarmouth aren't complete without Scoops, and for that reason it has to get 5 stars.

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Tony C . 2018-08-15

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My Daughters favourite place on the Island. She adores the strawberry ice cream and I’m partial to a scoop myself. Love the seaside town centre vibe and I know this will continue to be a part of my daughters perfect childhood memory .

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iowfamily09 . 2018-08-06

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My children love this place- we go there regularly, great ice cream and with a smile. They sell second-hand jigsaw puzzles as well, I always end up buying one

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Rim T . 2018-07-25

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Stopped for ice creams before we got the ferry. Hot day. Busy shop. Nowhere to sit indoors because they’d pushed all the chairs together. Prompt friendly customer service. I chose a chocolate sprinkle waffle cone which I was very excited about. Had two scoops: millionaires shortcake and lotus biscoffi. Both yummy (£4.50). Husband had banoffee and millionaires in plain waffle cone (£4) and daughter had one single scoop of strawberry in a cup with sprinkles £3!! We knew ours were pricey but had been expecting hers to be £2. Too hot to argue.

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ClearlyAM . 2018-07-08

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Highly recommend the salted caramel ice cream. This is a must visit place for lovely ice cream and a nice man serving it!.

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tracybA5537CY . 2018-06-18

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Charming little find. Nice coffee with those nice complimentary biscuits. Coca cola up to standard. Nice chat with charming owner. Recommend

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the_finchley_lees . 2017-12-29

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Very friendly service, plenty of varieties of ice creams and cones, also teas coffees and snacks available

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eli036 . 2017-12-04

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Sin duda merece la pena una visita a bolas para lo que debe ser el mejor helado en la isla. Servido por el Sr. Bola de docenas de diferentes sabores.

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PinkPantherInspector . 2017-07-17

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Helado delicioso y una visita obligada cada vez que vamos. Pero ayer, a pesar de preguntar específicamente horario de hoy así que cabía en un helado antes de que el transbordador para 2 Revisión de adolescentes, programación de vuelta a casa alrededor de esto, nos llegó a encontrarlos cerrados. Veo que hay otras referencias a esto en los comentarios, y creo que es una pena, especialmente cuando la gente tiene preguntó específicamente, y sólo el día anterior! ! Los adolescentes ahora siento (como yo) que no merecen nuestro más a medida a pesar de lo mucho que me gusta!

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Mumoftwo968 . 2017-05-31

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Se detuvo para helados y café. Helado muy bueno. Sin embargo, aunque sirven café beanpress que es muy bueno que las chicas que sirve no tienes idea cómo hacer café. La leche estaba demasiado caliente y aunque estaban dispuestos a reinventar, ¿por qué dejar que el personal de servir café cuando claramente no han sido capacitados?

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AndyM12345 . 2017-04-16

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excellent ice cream parlor very friendly owners and an amazing range of flavours. a proper old fasioned ice cream parlor.

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Jazaphar S . 2016-12-21

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huge selection ,well priced and very tasty can sit inside or out the staff were very friendly and helpful

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madcapUk . 2016-11-26

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Great choice of flavours and delicious ice cream. Friendly staff, would definitely recommend and will visit again next time we are in Yarmouth.

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annstarling . 2016-08-27

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The man serving was really off with us.... instead of replying when we asked the price just pointed at a notice which didn't actually show the price of the tubs... then looked really miffed when the child with us changed her mind before he started the order... The bubble gum flavour was a very strong chemical taste. Although I loved the ginger ice cream I would not go here again as service was so poor, felt as if we had put him out by actually wanting to buy something :(

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sttudy . 2016-08-25

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Super friendly staff, amazing ice cream if a little on the pricey side. Beautiful all the same and would certainly recommend.

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Dan T . 2016-08-20

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What more can I say. Delicious ice creams, excellent range of flavours and of different cones. Good value for money. Well worth a visit.

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skilli15 . 2016-08-08

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Nice place for an ice cream by the pier! Loads of variety of ice cream to choose and reasonably priced.

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Herts_Monkey . 2016-06-22

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Expensive for what you get but tasty and a good choice. Not keen on the sign asking parents not to let their children touch the glass of the freezer unit. Puts you off letting them enjoy choosing which flavour to have and I've not encountered this at other places. Seems a very old fashioned approach to a place whose target audience is families.

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RubyBHound . 2016-05-07

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Excellent range of ice creams absolutely fabulous. Best place on the island for a good scoop of ice cream. The staff were very friendly and curtious. You have to go there when in Yarmouth. Thanks Scoops

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scott M . 2016-05-06

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Stopped here with my grandson because he wanted ice cream. Great choices on offer made with love and care.

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mikeylorenzo . 2016-04-04

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A must for my daughter on every visit. The serves always have a smile and great choice of flavors well hidden in a back street but worth the hunt

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Richard K . 2016-01-03

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Magic icecream ! Nice little shop. A wide variety of icecreams for good price. One of the busiest shop in town during summer. Friendly service. Mick & the Mango icecream rocks !

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Z A . 2015-11-13

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The staff where friends and happy to help us. A good variety of ice cream to choose from. The ones we picked where excellent, but they all looked good!

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Charlotte C . 2015-10-25

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We loved it, so glad we found it. Staff extremely helpful and patient given we were unable to make up our minds from the MANY flavours available, all of which were very tasty. Some of the best ice cream we've ever had. It was so helpful that the lovely lady who served us let us taste some to help us make up our minds.

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suzanne1050 . 2015-09-19

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Staff very friendly and welcoming and so many different flavours of New Forest Ice Cream to choose from.

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nowuk . 2015-09-07

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Friendly service and great choice. Also they do toddler size cones for a reduced price... Fantastic!

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GabbyE73 . 2015-09-01

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Great tasting ice cream, great variety of flavours. Recommend the blackcurrant sorbet and the coffee ice cream!

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Cotswoldery . 2015-08-14

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The range of flavours in this little shop is excellent. The staff are helpful and willingly researched which were gluten free. They served the ice-cream in a tub and mentioned that they are looking into gluten free ice cream cones. There are a few tables inside and out. There is also tea and coffee available.

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Jennifer R . 2015-07-11

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Can't fault them on variety of flavours. The ones we had were delicious. The only downside was the cost. But that's only a minor thing.

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Nikki B . 2015-06-22

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The service was very perfunctory and there was no interaction with myself my husband or our 8 year old granddaughter. We chose to eat in, as we had bags of shopping. We sat down and the the staff came out and sat at another table whilst we were in there and didn't utter a word! The ice creams were very tasty, but my waffle cone dripped out of the bottom, so although tasty, were not too well made. Over all, lovely ice cream, but spoiled by lacklustre service.

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Debnade . 2015-06-18

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This is our first stop every time we go to Isle of Wight. There is a huge selection of delicious ice creams. It is my grandson's favourite place on Isle of Wight!

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Molly-Richard . 2015-04-02

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Yummy ice cream great area , full of charm , its a must for a visit. Step back in time , the best place to eat is the wheatsheaf you must try :-)

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Sandra r R . 2015-03-15

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Even though it is half term on a holiday island and the weather generally very good, we thought we'd check openings hours for Scoops, as our 10 year old was very keen to visit. Therefore we were very disappointed to find it shut at 4.30 when a closing time of 5.00pm had been given verbally. Lost opportunity for them.

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Debbie M . 2014-11-01

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Children friendly (and dog friendly!) and always patient with those all so difficult decisions when faced with too many choices….

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M L . 2014-10-27

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Awesome selection of ice cream flavours with a great selection of cones (standard single and double, plain waffle cone, chocolate dipped waffle cone and chocolate dipped with sprinkles waffle cone). Guaranteed there is a flavour for everyone. Oh and they do tea, coffee cakes and snacks too!!

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Sue H . 2014-08-29

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My partner and I stumbled across Scoops on 23rd July 2014, tucked down a little alleyway, after a walk around Yarmouth Castle. The choice of different flavours of ice cream was just fantastic, and it took us both what felt like a lifetime to decide what flavours to have. The lady behind the counter was so nice; I couldn't figure out what to have with my scoop of turkish delight ice cream and after making some recommendations, she let me have a taste of the banoffee to see if I would like it. I was sold, and had a scoop of that! The flavours worked beautifully and I probably wolfed it down in about five minutes! My somewhat more civilised partner took his time devouring a scoop of mint choc chip and a scoop of toffee ice cream as we stood on Yarmouth Pier enjoying the sun.If you are ever in Yarmouth, you have absolutely got to go to Scoops for ice cream - the best range of flavours and tastes you could ever hope to sample!!!

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Darren L . 2014-07-25

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This is tucked away on a small street in Yarmouth. There is a good selection of ice creams and toppings which can be served in a variety of cones or tubs. The staff are knowledgeable of the gluten free diet and advise on the most suitable ice creams. Tables outside or in provide somewhere to sit and enjoy the ice cream.

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Jennifer R . 2014-06-28

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We sailed into Yarmouth and having moored in the harbour decided to explore the town and set off in search of an ice cream and we didn't have to go far to find this great little place.It is just a short walk from the harbour and tucked away down a narrow little lane but a great find.There are some seats outside for folk who want to sit with a drink or snack as they serve teacakes and various other light meals. There is further seating inside.The ice cream selection is amazing with lemon meringue, banoffee, toffee fudge with a fudge stick in it plus loads more.The staff were friendly and chatty which was great and made us feel right at home. We would definitely recommend a visit.

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AngieP49 . 2014-06-25

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Small ice cream parlour which also does teas,coffee s and snacks. Friendly service , large choice of ice cream flavours.Small outside seating area ,dogs welcome inside also.Dogs offered a complimentary ice cream!

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Jane W . 2014-06-18

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just popped in for an ice cream, great choice & good pricing.will be back for more, one sunny day soon

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laurencemitchell . 2014-06-17

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A warm welcome awaits together with some traditional customer service not to mention fantastic ice cream. We stopped off before heading home on the Ferry, the proprietor was so friendly and we got a free fudge stick in our ice creams - which were plentiful!

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PennyFormathorts . 2014-04-18

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We have been coming to Yarmouth by boat for many years, and a loss on my part is it has taken me until now to discover this charming and great place.The coffee is really nice, I do like the tables outside which are sheltered from the wind, friendly atmosphere - and an array of things to eat even for me which is on a gluten free diet.And then it’s the ice-cream: if you ever fancy ice-cream you now know where to go!

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Nina C . 2014-03-11

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I landed in Yarmouth with my trusty dog and was looking for a place for a snack... they had outside seating but I was told that the dog was most welcome (brownie points gained!) they had sandwiches for between £3 and £4 but I went for tea and a piece of excellent coffee and walnut cake for the princely sum of £2.99! A bargain in anyone's money! Highly recommended :)

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paul m . 2013-10-31

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