Scarborough, North Yorkshire. U.K. in Scarborough

One of the best takeaway Chinese meals we have had in a long time. Arrived hot, delivery guy was very friendly and the food was delicious.

Food was melt in the mouth service was great 10/10

As a treat at the end of Mother's day, we ordered a take away. We placed & paid for our order online at 5.50pm, we were advised delivery would be within 45mins. At 7pm, we called & were told that the order was with the driver & out for delivery. 7.30pm we called back....this time we were told that the order hadn't even been started. We were told the would start it immediately & it would be with us by 8pm. One minute past 8pm we called & our number was passed to voice mail. We used a different phone which was answered straight away, & were told that the driver had just left. We cancelled the order & asked for a refund, the girl told us she couldn't do that & we need to ring back tomorrow & speak to the boss. I asked for the boss's name so I knew who to ask for. They dont give out names. I stated I need to know who I'm asking for, she told me she doesn't know it & I just need to ask for the boss. In other words, they can say that this 'boss' isn't available. I was also told to get off the line as she had other customers trying to get through. The order did arrive at 8.20pm, we refused it, we did film this refusal so it could not be denied. This has caused a bad end to a lovely mothers day & has delayed my daughter from getting home. Will never use again the only recommendation I give is, that you try somewhere else.

Sadly for us this was our first and last time trying this place. The guy on the phone couldn’t understand me, once we collected the order our chips had been missed off, the food was totally bland and the salt and pepper chicken hadn’t even been near a chilli - just onions and chicken. I’ve been generous giving 3 stars.

If Carlsberg did Chinese food, it's probably the best Chinese takeaway in the world.