Sapranos Kebabs in Northampton

Ordered a large lamb shish. It never got delivered. Called store was told the order had been cancelled as they didn't have a driver. Promised a refund. A month later still no refund despite calling the store several times. Have no placed a visa dispute with my bank. Shame as have ordered before without issue. Won't be ordering again.

This restaurant is just a very short walk from the Royal and Derngate theatre so well positioned for refreshments pre and post shows. We booked a table online - approx two hours before we needed it - so that we had a guaranteed spot pre-theatre. Turned up approx. 20 mins early and were taken to our seats. It's a nicely laid out restaurant where many of the tables at the front can see the food being prepared and the pizzas in the pizza oven. It was a couple of days after Christmas and the place was quiet when we sat down but much busier when we left. We had three courses and most of it was very well received. The deep fried mozzarella was lovely as was the calamari (although the portion was bit stingy for the price). Mains followed - lasagna (no garlic bread included), pepperoni pizza and a child's meal (pizza also). Very nice and all tasty. One of us (me) also had the Pesto Gnocchi. I first tried gnocchi in Milan and it was heavenly ... I don't know if I've been spoiled or if I'm mis-remembering but this version, while pleasant, was nothing like the Milan version. I wouldn't have it again (from here), although I did finish it all on the night. Gelatos to follow were standard fayre but nice, nonetheless. The bill (inc the discretionary service charge) was c£110 for four us. Interestingly (and a welcome surprise). the server who came to take our payment offered, immediately, to remove the service charge if we would so wish. Normally, I insist on these discretionary service charges being removed - if we all allow it, it will continue to exist. However, I was so enamoured by this approach (and it was Christmas) that I allowed it remain and I paid it (although I did not leave anything additional). I wonder if that approach sees more people accept the imposition of the service tax. I won't be so soft, next time. :-)

An anniversary meal and chose what WAS a great restaurant The text sent the dat before stating that had to reply with name number and time of booking made over a week ago as it would not be confirmed till this detail was given. Welcome was not what had previously experienced there and not given a great table. Had to ask one of the four waitresses if we could order a drink 10 minutes after being sat down - wouldn’t have minded but there were only 3 other tables occupied. Ordered starter without ‘peppers’ I had to explain to the waitress what peppers were as in “bell peppers, the green, red, yellow, orange ones- bit worrying really was not asked if we had any allergies which was surprising as this is a repeated question you’re asked nowadays. After and hour of arriving for our reservation, ordering and finishing our starter the main came. My wife ordered smoked salmon and pasta, what arrived was cooked salmon in the pasta not smoked a totally different taste and flavour. I asked to check the menu and smoked was stated, we explained this to who appeared to be the head waitress, who could not comprehend the difference in cooked or smoked, no apology or explanation was given and we were only asked to reselect, lasagna was asked for. I had ordered and had a lovely veal Milanese, with salad, which I finished, my wife asked that hers now be cancelled as would not want to eat on her own as I was finished, minutes later a lasagne arrived this was duly returned and the bill asked for. Very unprofessional No apology Poor service A total and unfortunate change and a restaurant I will not voluntarily go to again Times are a changing and this is a shamefully wrong direction

Thank you to Ellen and her team for hosting my daughters 8th birthday. Fantastic, kid friendly experience. Good value for money. Would definitely recommend.

Lovely meal for our daughter's birthday. Tasty food and generous portions. Service was warm and welcoming...I can see why my daughter likes it here so much!