Sapphire Fine Dining in Stoke-on-Trent

I have dined here before, good food great location ,friendly staff service ok too.

really nice food staff are friendly

Absolutely lovely place, for a nice weekend treat! Reasonable prices, lovely food, brilliant service and a nice friendly atmosphere! Lovely friendly attentive staff.

Went on a Saturday evening.. Hadn't booked, but we managed to get a table. The restaurant is nicely decorated, very clean and you can see the kitchen. All the food we had very nice and plenty of it.. Service was excellent. And it's very reasonable Definitely going again

I ordered lamb vindaloo I got some sort of hot curry which was chicken that tasted terrible, didn't even have a vindaloo taste and not much meat with two big pieces of potato when it was expensive. Won't be ordering again from there. I rang up and they didn't even offer to change it, just said will give a discount on next order.

Excellent food and service, the restaurant was very clean.

One of the best Indian I have ever had, so tasty, cooked to perfection, and the service was excellent, a little more expensive than other Indian restaurants in the area, but very very good, will defo go back and can't wait to go back

February was date night for me and the Mrs and i had not been before but the Mrs had and it was a very good meal and we were looked after well by the staff. Sadly on the night we went there were not many in the venue but the staff were brilliant with us and the food was superb so atmos didn't really matter at all.. Will we go again, i would say yes but we do try different venues each month but i would be happy to visit again.

Visited tonight as a family of 4 The food was amazing , very tasty and fresh, presentation of food resembled Indian fusion . Service was also excellent , staff very friendly and attentive nothing was to much trouble Such a stunning restaurant with a lovely ambience Very reasonably priced First time there but definitely not the last A big shout out to Jay and the team ! You must try this restaurant you won’t be disappointed See you again soon

Best Indian for a long time ,will use these for takeaway in future .

Fantastic meal last night. Beautiful thank you.

Decent curry 🍛 house. Reasonable prices. Friendly staff.

Our first time visiting last night with family and friends. Service was friendly from start to finish. Staff were very helpful and catered for dietary requirements and the food was absolutely delicious!

1st ever visit to the restaurant and oh my god the food was amazing and the waiters were very polite and courteous I highly recommend a visit me and my family will definitely be back soon 😊

Great night! Fantastic food and excellent service.

We have eaten here on numerous occasions. Food is always exceptional staff always professional and polite.

We order take away for the first time, and we recommend this places, food is excellent, we will order again and looking forward dinning in soon too.

Lovely food and Staff are great no complaints about the Restaurant Parking is a bit scarsh but that's hardly their fault definitely worth a visit

Really enjoyed my dinner here this evening. Wasn't sure where to go for a nice curry. Glad we chose this restaurant. Very tasty & lovely service from the waiters :)

We came here for Christmas Day Dinner 2021 - lovely. We have had meals to sit in which were amazing a few times now. We have had a take away once which was lovely.. Tonight I pre ordered a take away - Saturday.. Which went in the bin! The rice was cold, the prawns were tough as, the curry had no taste (bland) but was really spicy if that makes sense, the chips were from Friday possibly Thursday night and just reheated - I think if you eat in lovely, If you have a take away, I would save your money and use a shop brought jar..

Always lovely food very friendly good service great atmosphere.

I have never felt the urge to write a review however the meal I have just paid for was absolutely disgusting no flavour no taste swimming in oil tough and fatty meat soggy Popadoms never ever will I go back here feel like I’ve just wasted my money as it’s all gone in the bin VILE!!!!

Food always good, service was also good, it was a quiet evening for them so no other people when we were there.

Had the sapphire special biriyani it was lovely after had the flake icecream. Service great food lovely and hot highly recommend and would definitely go again

Worst curry I've ever had. We had a takeaway. Starter was uncooked, lamb tikka massala main course had a lot of bones in!!!. Sauce was runny and tasteless. Naan bread tasted stale.

Been here a few time there never a disappointment highly recomend

Probably the best curry I've had in years. Can't fault this place

Sat at front next to draft from curtain. Not good. Food was decent although a little pricy. Service was rather slow when the restaurant was relatively empty

Food was great the staff were lovely friendly and helpful.

Was all going well until I asked for a takeaway container for some birthday cake. To be told no, they are too expensive. Hence no tip left on a £200 bill. Lovely place. Food was ok nothing to rush back for.. several diners been on toilet for a few hours this morning... Wouldn't return sorry.

What can I say absolutely fabulous from start to finish. Not been in a while and realised tonight what I’ve been missing. Won’t be long before we are back. Thankyou Jay and crew you did us proud. The Chicken Bhuna was the best I had for a long time.

good food and relaxing atmosphere. nice place

Really enjoyable meal. Very nice food .

5 stars went on birthday great 👍

We went to the restaurant and the presentation was very good and clean toilets. However the staff were not approachable and seems rude when taking and delivering the order. They were not the best people to ask the question on menu. Food were okay but took a lot of times and they brought the food individually which I was still waiting the food where my friends food was cold and finished his dinner. They asked us to pay at the counter as he told us we are too many to pay individually. This was my first visit and will be last.

Poor service, tasteless food. Not recommended!

Tend to start hoovering up around you!

We came here today for Valentine’s Day meal (6pm) and it was absolutely lovely, they had decorated all the tables with flowers and balloons & were very fast with serving and often asked how the food was & it was presented well and it was absolutely incredible, great prices & a generally lovely place to sit and eat, felt very welcoming! If I could rate 10/10 I would. Will be coming here more often as it’s just beautiful and for the price you can’t knock it ❤️ oh and to top it all off on the way out I was given a lovely real rose from the staff 🌹

Had a quality meal out with family, food was all top notch and great service, lovely clean restaurnt,

Phall and away the spiciest meal I've ever eaten, but by god it was tasty. Service was prompt and friendly, food was exceptional. Will definitely be visiting again.

Staff not very friendly.. curry was nice. T bone Steak was off

Atmosphere was calm and inviting and very clean. Its a shame some staff appeared to be a little bit miserable. We are seasoned curry buffs and felt that the food was rather poor, 2 of the 4 starters were inedible,but were not charged for these after complaining. Main courses were better, however the lamb tikka was a little chewy and too many onions and the chicken Korai ordered also contained too many onions. All in all a disappointing experience. This was all after we had a message and an email to say the table was cancelled, and when we rang them they weren't even sure what date we had booked and they had cancelled the wrong date.

We visited as a family of 5 on New Year’s Eve. We have been several times before and live fairly close. The service is never great, we had to keep asking for drinks and to place an order, as quite often no one comes to your table. Also twice we asked for drinks and nothing came. Fortunately the food is always good which is why we have returned. Unfortunately the service is never great and quite often borders on disinterested. Get the service right and we would give 5/5.

First time at sapphire had the sapphire special Biryiani it was lovely.food great the staff very friendly place very clean would go again and highly recommend

1st time here and the food was spot on,excellent service,will definitely be returning

Great food, nice interior, staff a bit aloof

Quiet weeknight so out for dinner to Sapphire,less than a mile and a half from where we live and only just found this beautiful restaurant, decor and styling is superb but the main event the food was excellent, great service too. If you enjoy Indian food well worth a try, have a look at website.

We went here on a whim and the food was lovely. There weren't many diners in so we had the full attention of the staff. The open kitchen is really nice and we'd definitely be back.

Honestly so nice best restaurant just like how home made it . Chicken very soft and rice addictive ,I wish I knew about it sooner.Huge palace nice chairs and table which are so comfortable deserts are to die for kulfi should be in every shop.

5 stars are not enough for this establishment. We have been using this restaurant since it first opened, the staff have always been very smart in appearance and noting is ever too much trouble for them. We like the fact the you can see the kitchen staff preparing your meals. They have looked after us so well over the years that much that we have our staff Christmas meals there and they cope very well looking after upto 40 people at the same time, we are booked for this year too ,as well as having our own Christmas Day meal there. We have always had an excellent meal there , the menu choice is fantastic and we have a family member who is vegetarian who raves about the food every time he visits. When you visit you feel as though you are in a proper restaurant and not a take away, we have family who visit us from far away and they are always taken aback by the quality of the decor, service and food. A special mention goes to the front of house team of Jay , Raff and Sherif, they always have a warm welcome for you and are always at hand if anything is required.

First time visiting this restaurant and the staff very well dressed ,the surroundings very nice , spotless all the way through even the toilets , food very nice and price reasonable , not many in the night we went but it was late on ,think people go early doors ,shall be going back again .

First time last week, very nice place ,lovely and clean ,very friendly well dressed staff, There wasn’t many in so we were served very quickly ,reasonably priced too, Toilets were spotless , shall be going back .

Went last week first time there and was lovely. Had chicken balti and was amazing. Authentic taste and in proper balti dish. Rice was light and tasty. Will go again!

Beautiful place, food was amazing.

We have been a couple of times now, but will definitely be going back again soon! Can honestly say it's the best curry we've had for a long time!! Excellent service, lovely friendly staff and delicious scrummy food!! 🤤 Thank you!

Superb Indian food and very friendly staff, highly recommended

Hospitality was excellent, food was delicious 😋 👌

Quiet poor food quality I am afraid and expensive. The venue is good, one large hall reasonably well decorated and seating good BUT food quality is really bad for the price charged

It is a lovely place and really nice food and friendly staff . And lovely prosecco.

Brilliant food and good service couldn't ask for more....we will be back

Lovly food and excellent service 🥰🥰🥰

We ordered a take away which was amazing so booked to go Christmas day. The BEST curries ever!! We have had takeaways since the original one we had from here and they don't come anywhere close. Even the curry houses that we used to say was our favourite don't come close whether eating inside or at home

Went tonight with family to celebrate my cousins birthday and Christmas. Amazing meal, hot and yummy. Great staff, lovely decor. Toilets a little cold in temperature though, but clean. Overall, a lovely venue.

The food was tasteless and very bland. Not for me. They use a vegetable substitute for single cream which is awful.

Clean and tidy throughout, open kitchen partitioned off with glass to reduce noise, friendly staff, food was very good and not overpriced. Thank you all for an enjoyable evening.

First time at sapphire, excellent service excellent food.will definitely be coming again

Good food . Great service. Well done guys .

Curry like water soup ... Tastes nice ... Very expensive

Came for a meal with 10 other people looking forward to a good night out was really disappointed the staff were miserable the meals were disappointing i had butter chicken it was swimming in either butter or oil Out of 10 of us at least 6 of us were disappointed we will not be rushing back to your restaurant

Great food this evening! Very tasteful and full of flavour! I would recommend the chicken Bengal off the chef specials! Great staff, very polite as always!! 10/10

First time eating in Burslem, although I have eaten Jay's food before. Excellent * loved it* see you soon

Very average service 'that's me being very polite',.. average food,.. I'm still looking for that one authentic Indian restaurant, the search continues...

Ordered take away from here as we had visited several times before COVID, very disappointed, garlic mushrooms were basically tinned mushrooms in coconut milk and some form of cheese, ordered poppadoms and paid for a chutney tray, you receive a watered down yogurt and mint dip nothing else? The chicken dish was greasy and virtually a whole onion in huge chunks and the pieces of chicken looked like they were frozen chicken chunks bland and tasteless, waste of money and went in the bin

Curry was beautiful had a classic madras was the best madras I've had in a long time perfectly spiced just right hot 🔥 but not silly hot enjoyed every last bit of it great curry can't fault it

Best Indian takeaway in the area by a mile, good value with the 15% discount for collection.

Just had a take away from Sapphire wow just wow delivered well before expected time pipping hot and absolutely amazing food thank you we love eating in at sapphire but the take away was just as good definitely reccomend thank you...

Thanks for a fab dining experience we will certainly be back 👍👍👍👍👍

The restaurant itself is done to a good standard and is clean. The food is also to a high standard with a good menu. If we were to be critical the staff were less attentive than usual but that may be attributed to the current situation.

Great flavours, good service, social distancing good, just a shame there were not more customers in there.

My experience at this restaurant was a delight, Staff were friendly ,good mannered and well dressed, The restaurant is beautifully decorated and bright. The food was hot and fresh and came in good time, Also another thing, when we had finished and was waiting outside in the cold for a taxi they invited is back inside to wait, which i found was very thoughtful. I enjoyed my time in this restaurant and i will definitely be going back again soon.😊

Brilliant food and service overall excellent friendly staff and hygiene and cleanliness is spot on thankyou

Brilliant large room with modern decor.Food was amazing& staff friendly.

What can I say best curry in a very long time

Went to the restaurant last night. Great service and very COVID conscious. Waiters all had masks and gloves on and sanitizer etc at the door. Service was great and the food was excellent! I had chicken tikka passanda, which was cooked beautifully and presented well. We’d never been before to the restaurant, it had been recommended to us and we travelled some way to get there, but we’ll worth the journey if you’re from out of the area. Thanks for a lovely evening.

Enjoyed the starters and mains it was fine dining in its presentation and taste. Will try again soon.

I have previously written a positive review of sapphire on here when it first opened. I have probably been around 8 times, the last 2 in the last 2 weeks. And I have to say there is a massive difference in the service received which I would now say is poor, where before I would have said excellent. I took advantage of the eat out to help out on both occasions and think this would have played some part in the service as it was so busy. However we were literally in and out within an hour as the service was so rushed. We had poppadoms, before we had finished eating them the starters came. The waiters appeared miserable and unhelpful. I kindly asked them to give us a break before the main course given the rush of the starters. To no avail. Within 5 minutes the mains arrived. It’s a shame as it is a nice venue. But. The food isn’t as good quality as it used to be and the service is dire. Sort it out sapphire. There’s too much competition out there ...

The food in the restaurant was top-tier, i would definitely recommend to go here.

. Great Indian cuisine in stylish, contemporary yet comfortable surroundings. ... friendly and efficient service.

Meal was nice .the waiter was very miserable been 4 times and always the same with the waiters.would not go again

Absolutely diabolical. Burslem is full of Indian restaurants do NOT waste your money on this poor excuse of a restaurant. To begin.. they forgot our popadoms and brought our mains out whilst we were eating onion bhajis. Then the manager rudely said (whilst having his PPE on his chin “Erm your mains are ready.. why are you ordering popadoms now” (with confusion and arrogance) Which obviously is not the case... We ordered them at the very start. Which everyone typically does right? We are all in agreement that the mains were Definitely stood still for approx 15-20 minute whilst we rushed our starters because we could sense that they wanted us in and out. After we finished (took 3 bites) out of our greasy yet dry, cold and very disappointing re-heated ‘food’.. we asked for a doggy bag for our huge portion of left overs.. to feed the badgers in our gardens. He refused and demanded that he was too busy (SHOCK) and wasn’t ‘ready for an argument’. He states that apparently it was against government rules (whilst he ironically wore his mask incorrectly). He then back tracked and said that they were in fact ‘his rules’ and that on Thursday (when the 50% off ‘dine out’ is over they allow doggy bags) .. maybe ‘COVID 19’ is less threatening on those days?? He proceeded to say “ I am far too busy for this, whilst 8 members of staff were in the kitchen failing to deliver popadoms on time as well as failing to comply with the managers ‘strict government rules’. The ‘manager’ then went on to aggressively state “I don’t want to argue with you” which I’m sure you can appreciate goes without saying? Surely a manager with years of experience at the Saffron in NUL knows not to be abrupt, patronising, rude, arrogant, overly confident, unapproachable (the list goes on).. well that’s what I was taught in my degree/masters in business studies? His name is Jay Bari btw.. oh and please let his nephew know as it seems to have coincidently slipped his mind... lol. This unfortunate experience has been..very entertaining, eye opening and future money saving for me and my friends/fam. Who needs Martin Lewis when you can take a trip to the past Woolworths and realise that you would rather give your hard earned money to appreciative/hardworking/polite/patient people rather than .... Rude and money grabbing individuals. (Who charged us £1 per container for the takeout.. disgusting). Save your money - keep your blood pressure steady - enjoy a refreshing, stress free meal out after months of isolation. (HIGHLY RECOMMEND SPICE EXCHANGE MILTON) X

Absolutely diabolical. Burslem is full of fantastic Indian restaurants do NOT waste your money on this poor excuse of a restaurant. They forgot our popadoms and brought out starters and then mains within 5 minutes after..obviously I wouldnt asked to send them back as to be honest we were still waiting for our popadoms never mind the main. When the curry did come out from sitting on the side- (clearly heated up quickly in a microwave of some sort). Then the manager said (whilst having his PPE on his chin as the rest of ‘his’ staff followed government guidance. “ your mains are ready.. why are you ordering popadoms now” Which is incorrect. We ordered them at the very start. Which everyone typically does right? We are all in agreement that the mains were Definitely stood still for approx 15-20 minutes! We could see them through the kitchen window. After we finished (took 3 bites from) our greasy yet dry, cold and very disappointing re heated food.. we asked for a doggy bag for our huge portion of left overs.. to feed/poison the badgers in our gardens. He refused and demanded that he was too busy and wasn’t ready for an argument. But apparently it was against government rules ( whilst he ironically wore his mask incorrectly ). He then back tracked and stated that they were ‘his rules’ and that on Thursday (when the 50% off is over they allow doggy bags) .. maybe ‘COVID’ is less threatening on those days?? He proceeded to say “ I am far too busy for this, whilst 8 members of staff were in the kitchen failing to deliver popadoms on time as well as failing to comply which the managers ‘strict government rules’. The manager then went on to aggressively state “I don’t want to argue with you” which I’m sure you can appreciate goes without saying? Surely a manager with years of experience at the Saffron in NUL knows not to be abrupt, patronising, rude, arrogant, overly confident, unapproachable (the list goes on).. well that’s what I was taught in my degree/masters in business studies? His name is Jay Bari btw.. please let his nephew know as it seems to have coincidently slipped his mind... This unfortunate experience has been: very entertaining, eye opening and future money saving/WASTING. Who needs Martin Lewis when you can take a trip to the past Woolworths and realise that you would rather give your hard earned money to appreciative/hardworking/polite/patient people rather than. Rude and money grabbing individuals . Save your money - keep your blood pressure steady - enjoy a refreshing, stress free meal out after months of isolation. HIGHLY RECOMMEND SPICE EXCHANGE MILTON. X

Great food, great beer and great service. What more could you ask for.

Went here a few times when first opened food and service excellent, went a couple if times later standards and quality if food had dropped considerably will not be visiting again.

Fantastic service, great staff , you are not rushed , 10/10

Fantastic place. Huge ammount of Indian restaurants in burslem. I've been to them all. This is the best by a country mile. Spacious. Lovely decor. Quick service. Modern yet traditional Indian feel. And most importantly, the food was exceptional. Can't fault

Food is excellent. Staff a bit pushy though

Had an enjoyable Birthday meal for Dave - good food, good service. Will definitely have a return visit. 🍷🍺

Visited on busy Saturday night with friends and enjoyed an excellent meal. We had reserved a table which was good as restaurant was very busy with several large parties. There was a very good range of food much more than most Indian restaurants. The food was very nice, curry made to your taste and not mostly sauce. Very aromatic and tasty. We were full but not overfaced. The staff were friendly and efficient. Highly recommend if you fancy a slightly different curry experience.

I went on New Year’s Eve with my family we had a fabulous night and the food was a bit late it was understandable because they were very very busy however the food was nice and the service was very good. I will be looking forward to go there again.

Best curry house in town. Food is brilliant. Friendly staff. Always a table free because the place is so big. They also do take away but you have to collect.