Sapores Shisha Lounge in Camden

My friend had booked for a party of 12 , however on arrival the manager had told us that he had given our table to a large walk in group. My friend had confirmed the booking with the restaurant via text and email, however the manager stated that as she had replied out of his working hours he could not confirm the booking. He said that he had called us multiple times but by the time he had called, we were already on our way to the restaurant and were underground and as such, didn’t have reception / service to receive or pick up a call .He then stated that we could sit in the lounge but we would have to leave by 9pm (1hr 30mins) as the lounge would be prioritised for those who wanting to watch the Anthony Joshua fight. He then gave us a second option of waiting an hour until the walk in party had finished.

Entrance - Easy to find, on the high street on the same road as KFC and BeAtOne, the entrance looks so inviting and classy Food - Very very nice and well presented. My friend got the All American and I got The Big Cheese. I don’t like fries so I asked if it can be replaced for salad in which they made me a lovely fresh salad which had lettuce tomato’s and cucumbers. My friend asked for one of her eggs to be replaced with sausage and they did it for her, this shows how accommodating they are and if they couldn’t do it they would offer an alternative. It was my first time having a blue burger which was super cool & I really really enjoyed it! Drinks - What I love about this place is that although they don’t serve alcohol, you can still bring your own bottle for an additional fee of £5 and as long as you buy their drinks as a mixer which is more than reasonable. I bought a bottle of white wine and had sprite as a mixer & they even bought a pineapple bucket of ice which was so nice! My girl also bought some rum and got two glasses of cranberry as a mixer. Decor - Very nice, modern, chic and aesthetically pleasing. I really liked the look! Atmosphere - It wasnt too busy as I got there super early which I preferred, nice calming atmosphere overall. Cleanliness - Definitely one of the cleanest restaurants I’ve ever been to, even the toilets were very clean and they were constantly cleaning on the go. It put my mind at ease that my food was coming from a good clean place. Cost - £49 in total for both me and my girl including service charge which I thought was a bargain, for the food and service you get it’s defo worth it. Customer service - Customer service was so good they were more than accommodating. There was a lovely gentleman in a grey top and shorts (I didn’t catch his name sorry) who was very nice and another lady called Farif (sorry if I got her name wrong!) she was sooo kind, beautiful and overall made the experience 10/10 Overall - 10/10 I would return in a heart beat. Thank you Sapores Lounge ❤️ P.S - the previous negative reviews are obviously plants that see competition, what they’re saying is absolute BS.

What can I say but the experience at Sapores Lounge in Camden was AMAZING on Saturday! My first point of contact was Danielle via the phone. She was attentive and accommodated my request to use their venue for a small surprise birthday dinner, in their restaurant. I like the fact that all of the staff are polite, well mannered, can speak English fluently and are knowledgeable regarding my questions. I received my confirmation text, the next day. On the day, a young man called Fiza called me in advanced, to explain an few aspect, regarding what was feasible on the day regarding my request. On arrival, the restaurant and shisha area is stunning. The front of the restaurant opens up, so there's plenty of air when it's hot weather! LOVE IT! A cosy, artistic, modern, and well designed decor. We were seated in the restaurant area as we wanted to spend some time to eat and drink. It's BYOB with a corkage fee of £5 per bottle. The food is delicious and well presented. The portion sizes are just right. The mocktails are tasty and stunning. Just add your alcohol if you drink. I love the effects of the dry ice. The staff were very sweet with the birthday dessert packages, as this happened 3 times on that visit! The music fits the restaurant and it added to the ambience and atmosphere. Not over loud but some tunes you can nod your head too. The EHO birthday boy, commented how clean and well presented the premises is. £400 for 5 people, drinks, including starters, mains and two birthday dessert packages. That's very reasonable considering we saved so much money with BYOB. After our excellent dinner, we were then seated at our table in the shisha lounge. Another stunning part of the venue. Good quality shisha and flavours and I like how the booths are cosy. The decor is stunning. £168 for 5 people including Shisha and drinks. The whole experience at Sapores Lounge, from start to finish was a memorable affair. I did my research in the area, as I have to accommodate different requirements within my group, before I booked. This is the best venue in Camden if you would like to eat, drink and smoke shisha. I wasn't impressed with the £10 charge per head, for BYOB at Blacklist. Their food and drinks menu is also quite limited. their restaurant decor is average. Sapores Lounge is a hidden gem on Camden high Street. I like that there's a mix of clientele and ages. The staff are well trained in Customer service. They are pleasant and professional. Thank you for such a beautiful memory created.

Went here for shisha. This place needs to get rid of the worker Mia. She will try flirting with the guy when he’s clearly on a date with another girl. Has no shame. Hunny, we were talking about you after saying how dumb you looked.

WASTE OF TIME - shocking management. I called and was told to come down as I explained it was my daughters birthday and due to the blackwall tunnel closure we are going to miss our booking for the restaurant we originally booked i was told that’s completely fine i got there was told sorry we run a first come first serve service and said i had to wait outside with 7 teenage girls for 40 minutes i explained that i spoke to someone and only came down because they said they had availability which i told them im in traffic but will be there for 6:30/6:45 they said fine when we got there 6:45 was told we are not able to dine as they dont do bookings. Finally the guy i spoke to on phone came and said he remembered but then proceeded to say well i booked your table for 6:30 its now past the time considering i said ill be there at 6:45 seeing all the girls management didn’t care at all he was so dismissive of the simple fact that the information his staff had given me was not clear over the phone as they said I had a booking and when I arrive was told they only work off first come first serve basis even though they said they take restaurant bookings but not lounge bookings and we wanted the restaurant they showed no compassion or care although I explained to them if they told me they dont run a booking service i could of made a decision if i want to go or book an alternative they care more about the money than customer service Lack of communication from any of the staff Dont know how the place is running.

The place is amazing. The food was great and the service was also really good. I would like to mention also the service that they provided for the shisha - it had a really good flavour and it kept it for long time and guy was really talkative and had big attention to the detail (changing my charcoals on time), I was absolutely amazed! 10/10 STRONGLY RECOMMENDED

Food and service very good. Polite and friendly staff. Would recommend and will definitely visit again. The lamb chops were amazing

one of the only good lounges i’ve been to with good music. It’s a vibe. One of the staff memebers are so nice and helpful her names Rose shout out to her

Avoid this place Was in here for NYE charged for bringing my own drinks even the people sat next to us got charged more had to return with the actul bill waiter burnt my jacket with coal owner just apologise not doing anything about it food was cold and hard

Poor customer service had to wait 30 minutes to get in even though we booked a table. They told us we didn't have a booking, even though we booked and paid a deposit. After 30 minutes of waiting to get in we got a table, service was slow we had to wait one hour for food, food was average. We bought a cake for a friend birthday they told us they are charging 20 to bring sparklers out for the cake and after they bring the cake we are told we can't cut it as our time had run out, tried to speak to the manager who did nothing. Poor customer service, not helpful. Ruined the birthday, In the time waiting for the bill we could have cut the cake and eaten it. Would not come back again.

Came here with my friend last week for shisha and dessert. The service was lovely- shoutout to our servers robin and fiza. I ordered the fruity waffles and a coke. Service was fast, efficient and we were given recommendations. Good prices and the online menu had lots of variety. The place is very picturesque which was a plus too. Will definitely be visiting again.

Food was delicious and this is a must go to. If you like shisha then you will love. Located in Camden and easy to get to. I would suggest that you pre-book if you want to visit this restaurant as it can get very busy in the evenings. Good customer service and friendly staff.

SHOCKING DO NOT COME. WASTE OF TIME - shocking management. Made us wait 45 minutes for a table that should have been ready in 20 and then AFTER WAITING 45 minutes told us we have to wait half an hour more. Lack of communication from any of the staff - only the bouncer was helpful. Dont know how the place is running.

First time visiting and one of the best shisha places! The staff were amazing kind and full of fun especially Javairia who made our night special recommending drinks and did a suprise birthday which made my evening special! The music lighting drinks were 10/10 each staff member were lovely and made the night memorable! We will be coming back soon with more friends because of this! Thank you and highly recommend xx

Good selection of food and presented really well with dry smoke making it qwerty. The background music was fantastic and all my family were singing along. I left my glasses and contacted the manager as we do not live anywhere near. He kindly went out of his way to package and post them back to me. Fantastic service, totally recommend.

Awful place rude staff and not black people friendly at all. There was a toenail in my meal awful, see tiktok not friendly for women.

I went in for iftar with my wife and young child as it was nearby. The dining area is very small next to the main entrance. We ordered x2 lamb shank main meals. The rice was egg fried rice that was not specified on the menu. We returned 1 because of this reason but workers did not acknowledge this was there fault and made it seem like he was doing us a favor by removing from the bill. Ordered a spaghetti bolognaise from menu instead but they gave me tailgate bolognaise which again didn't specify on the menu. I complained but worker advised this is how they serve it... FIX YOUR MENU! PS the Tailgate bolognaise was TASTELESS. Menu is inaccurate. FIX YOUR MENU and your staff.

The shisha flavour is nice ! And the decoration is definitely the main attention . The milkshakes 😍😍

Malgré les avis que j’ai pu lire nous avons passé un super moment. Le brunch était très bon et les milkshakes excellent. Nous avons été très bien accueillis et le cadre est magnifique. Très discret et j’ai trouvé le service attentionné.

I just came from the Shisha lounge and it was so pretty. You can take wonderful pictures, bring your own alcohol and relax with your friends. The waiters are kind and accommodating. Whilst the food is good, a little small but filling. The waiters (Visa especially) had amazing customer service. It’s definitely worth the visit

Do not go here. We tried to book but they said it was walk ins only. We were third in line and waited 30 minutes to be seated while waiting outside in the freezing cold. These girls who were behind us walked into the restaurant an hour after we were seated they had been standing out there for ages! Was not worth it when we went in. The music was so loud we couldn’t even have a conversation it was like a seated night club. Food was nothing special and what we didn’t get told was that you HAVE TO smoke shisha or you can’t eat. The waiter told us we’d have to leave if we just wanted to eat. And it has to be 1 shisha between 2 people. So if you are in a group of 3 you need to buy 2 shishas which are £30 each and are so weak you could barely feel anything it was so weak and not worth it. We were rushed out of our table and definitely won’t be returning. The venue is decorated nicely but that’s about it. It’s a tiny little room where they squash 40 people

Honestly not even worth it. Imagine standing outside for 40 minutes waiting for a table in the freezing cold because they don’t take bookings. If you don’t order shisha you’re told to leave because “there’s other people waiting outside”. One guy who was on his own came in about 50 minutes after we had been there and he arrived probably 15 minutes before us. Food was quick but so average and there’s not even a wide range of options on the menu. The shisha is overpriced for £30 for one and was the worst shisha I’ve had. It was so tasteless and just a big waste of money. If you’re three people, you have to order 2 shishas between the 3 of you and you still have to order it as they told us “we’re a shisha lounge not a restaurant”. I’ve been to so many lounges and was never FORCED to have shisha and just felt like this place was a rip off. The only thing that was nice was the decorations and venue but that’s it.