Sandys Lunchbox in Swansea

Wasn't asked what size breakfast we wanted. Ended up with a massive plate of grease . Hash browns disgusting. Bacon all fat . Eggs hard . Sausages cheap and tasteless . The most disgusting breakfast I've ever had out . Never will we go again The lady behind the counter seemed I a huge rush to get us ordered and ordered us over to a certain table Stay away . Go somewhere else .

Was looking farward to my visit expensive for what we got everything was dry and overcooked …. Turkey was like cardboard ….2 roast potatoes the size of sprouts and then got a cheek to charge £25 with 2 drinks …learnt my lesson go to a proper restaurant or pub

amazing food amazing staff I had steak pie and chips was best I’ve ever eaten! Love it deffo going back to try the cawl looks proper lush

I visited the lunchbox in Swansea market for a full english breakfast today 17/02/2020 and it was the worst breakfast I have ever eaten, it was really greasy, the sausages would not cut with knike they would just break in to bits very soft and terrible taste , the hash brown the saturated in fat and the toast was toasted on one side and cold , it has to be the worst breakfast I have ever eaten , and you can't say it was cheap because it cost me £7 . So don't bother .

For a greasy spoon stall this place was a RIP off!! We ordered a small dinner and carvery roll. The roll was very small with little meat. The dinner was not the best. The total cost was £ 15.98 with 1 small coffee. The food was warm. Would not recommend. Overpriced!!

Had a small all day breakfast - doorstop crusts with melted butter for toast - too big to put in your mouth - has brown inedible as was like a brick - bacon was also brick like - nearly broke a tooth and egg tasted of old oil - never again!

Appalling value for money. For just under a fiver you get a very small bowl of almost inedible cawl. My soup bowls are not big but once I warmed the cawl and put it into the bowl it only came one third of the way up the bowl. Not enough to feed a toddler! The lamb (about a soup spoon full) was as tough as old boots and totally inedible. We had to spit it out! The soup was served with a cheap bread roll. We had been thinking of buying the Sunday lunch there, so glad we didn’t. Will we return? Absolutely never !

This is a decent food stall turning out some good dinners and some local specialities like Cawl. It's not flashy food but it is usually cooked well and tastes good. Worth a visit.

I have honestly never ever been served food so overcooked I must say that the small amount of Turkey I had was delicious but everything else was appalling I couldn,t even cut through the parsnip I had no stuffing ,cauliflower cheese or yorkshire even though i was asked if i would like it. I did go up to the counter to say and was brought a small amount of micro waved cauliflower cheese and a Yorkshire pudding also been shoved in the microwave...so why didn't I complain ???well I did tell the young waitress and she just said nothing ...it was obvious I had not eaten anything as the plate was full ....never ever eat or not eat there again

Visited the lunch box cafe with my children, food was superb, £4.50 lunch time menu great value for money, friendly staff, great food, will be coming again Thank you

Such beautiful home cooking at one of Swansea’s finest establishment, was greeted with friendly smiling faces as I was served at this cafe. Their amazing display and variety of foods was simply mouth watering! Can not wait to visit here again.

Come here often but Came here again for food today with the family and I must say it was outstanding.corned beef pie was lovely and the dinners was beautiful.will be back for the lush Xmas dinners.staff was amazing and helpful as always.see you soon :)

I am a regular customer at the lunchbox and I have to say the food is absolutely impeccable, staff are always on hand to help and adapt the seating area to the customers needs I myself am a wheelchair user and always feel facilitated when I visit the cafe, ‘service with a smile’ is definitely one way to describe the staff at the lunchbox, with food that tastes like proper home cooking, I myself really enjoy the cottage pie as it reminds me off how my great gran used to make hers. Would recommend to anyone. Thanks- karan Thomas

Went to lunchbox today and the best Yorkshire pudding wrap ever..meat was melt in mouth and all veg was super fresh.beautiful will definitely be returning here..also staff was very helpful and polite.will be back

I visit the lunch box with with my friend also on my own when I’m in town! It’s the best place in the market for a fresh hot home made dinner! 😍 I love the atmosphere here it’s a hidden gem! The staff are so lovely it’s service with a smile! I’ll always be back for the best food in Swansea!!! Also try the steak gourmet burgers! There lush!

I'm a regular visitor to the cafe but both myself and daughter will not be returning again. We visited on Saturday and I quickly observed the regular owner/manager wasn't working. This seemed to give the younger staff a golden ticket to do whatever they wanted. The language, behaviour and food handling skills were absolutely disgusting. There was one member of staff (who wears braces on her teeth) found it OK to sit down next to us and constantly use the F word whilst on the phone. Another was serving food with one hand and chewing sweets with the other, whilst another member of staff was hitting her over the head with a baggutte. When the food eventually arrived it was the wrong order and when asked to change it the girl looked at me as if it was my fault. It's a shame really because my young daughter and I love the market on a Saturday but I'm afraid we'll be going elsewhere from now on. I really do hope the owner reads this and takes note of what happens when she's not there to oversee things. Thanks for the food in past but we won't be returning.

Called in for lunch time snack ordered hot dog and carvery beef roll with coffee. Hot dog ok said my husband roll had tender beef which was tasteless greasy onions and not cooked stuffing looks like they had ready made box stuffing added boiling water and not cooked it in oven just put in roll which made it soggy. Coffee was cheap and tasteless will avoid in future

Wanted a quick bite to eat while I was out shopping and I have never been so disappointed,had "lasagne" it was burnt black meat they found in the fridge, wasn't even edible..bought cheese and potato pie that wasn't edible either..i worked in cafes for years and this is the worst place I have ever seen, disgusting pile of slop..i can only describe it like baby sick.how you think you can charge them prices and serve people that is disgraceful....never again, avoid at all costs..

Cheap cheerful market cafe. Lots of homemade choices including lamb cawl and beef stew . Welsh breakfast with cockles n laver bread lovely roast pork n stuff in rolls or roast diners. Yes it only a cafe but we found the food to be good hot tasty n a decent price .

Never again in my life would I return to this place. Over £30 for 3 small meals in SWANSEA MARKET!! It’s laughable. Cold food, the ‘famous’ cooked dinner must be ‘famous’ for being so small and tasteless. Avoid at all costs, save your money and go elsewhere. Waste of time and money and the man behind counter was so rude also. Appalling service staff didn’t have a clue what they were doing had to repeatedly keep telling them that they forgot stuff. And to finish it off 2 sprouts on a large dinner. Haha I wouldn’t bother.

Never again orded ham egg and chips was given 2 pieces of wafer thin ham and 1 egg which was hard and a few chips and £££ not good much better places in market 😭

Unsure if I was charged incorrectly but £4.50 for a jacket potato with cheese - and it was lukewarm Gutted

Visited for lunch in December with friends, I ordered shepherds pie which was cold and I found a hair in my peas. It looked really dirty and tables were sticky. Sandy was very rude and saw her cough over food several times.... why she was on that cleaning programme baffles me

The prices are the cheapest around, and they don't scrimp with their portions. £4.50 cooked dinner yorkshire pudding wrap filled me right up. Defo worth a visit :)

My daughter and I had breakfast here before and it was lovely!

Best Sunday dinner I've had for a long time, everything was cooked to perfection. My little girls had sausage and chips and cleared their plates. The lady that served us was brilliant, thank you. We shall be returning. :)

I went to sandys lunchbox in Swansea market and the food is amazing fresh and delicious and a good standard

Had lunch today at Sandys and enjoyed it from start to finish. Faggots and Peas for me and Roast Pork with Roast spuds and gravy, good value home cooked food, could not ask for more, well done to the owners.

Came here today for lunch. Wow, everything was superb. Both Sandy and her assistant were sweethearts and the food was delicious. Everything is immaculate and they clearly care for their clientele. I'll be back!

Mi pareja y yo tuvimos un rollo encantador pavo y patatas asadas. Salsa hermoso. La señorita que nos atendio era tan encantador y alegre. No encuentro arena el más bonito. . No fue en absoluto como la persona amable champaña u ver en la televisión. Sin embargo eso no me molestó la comida es exuberante!

One of the best meals we had in wales. Best roast potatoes we ever had! Tastes better than it looks.

Comí aquí varias veces a la semana y la comida siempre es muy buena, buenas cosas de ping pong comida no microondas. Siempre el buen servicio y el buen precio. Aunque hoy poco confuso cuando un cliente comenzó muy fuerte arregláramos chillando y gritando que...

Visité Arena paquete con almuerzo el viernes pasado. Elegí el pastel y plato de verduras. Estaba delicioso. Fue servido con vegetales frescos y un montón de salsa. Volveré.

I visited Sandy's cafe last month and, being a regular at Swansea Market as I have been for many years, I decided to have a change from my usual breakfast in Janet's cafe (which by the way is amazing - would recommend to anyone!) and visit Sandy's Lunchbox. Something I heavily regret to this day. After waiting for what seemed like a year for Sandy to actually notice me and two other customers behind me (obviously her phone is much more interesting) I finally got served with a vile attitude and body language. With a hand on her hip, Sandy aggressively demanded I tell her what I wanted. She did not so much as smile at any customers and made me feel quite unwelcome and upset. I then chose what seemed to be the nicest table out of the few shabby ones that were actually clear and not full of dirty mugs and plates. This one only appeared to have several stains on the tablecloth and the dirt on the wall behind was less than that in other places so I count myself lucky for that. When I was served my cold breakfast with soggy eggs and uncooked sausages by a blonde middle aged woman with horrendous tattoos I again felt an unpleasant approach on her behalf - this was highlighted when she returned and literally chucked the cutlery (which was wrapped in cheap kitchen roll and was extremely dirty and damp)onto my table and with a slight grunt before waddling away. I could not so much as eat a forkful of this so-called 'breakfast' and felt extremely unwell for several days afterwards. This is absolutely ridiculous service and I strongly believe this place should be shut down or get a serious improvement on both staff AND hygiene! This is not the woman who appears on TV - this is a overconfident chav who needs to learn how to speak to customers.

I have been coming to this place every single day since the day it opened 4 years ago and I love it! These nasty reviews I have read here are a load of rubbish! Sandra has banter with the regulars and yes there has been a few pretend arguments but it is all in jest! I am an old age pensioner and Sandra swears at me but only after I swear at her haha! The food is excellent the coffee is excellent the atmosphere is excellent and Sandra has become a very dear friend over the last 4 years! From mario the biker

dropped over for a coffee and tea cake earlier! as always i received the usual warm welcome from sandy and her staff that is their trade mark! the food, the staff teams work is beyond brilliant!! in fact sandy and her family make sure you're made to feel like the family of sandys lunchbox!!!! my thanks and appreciation as always!!!

This little gem in swansea market serves by far the best roast dinner around, lovely staff gorgeous coffee and great smiley staff, definitely worth a visit.

I have never seen a manager of any establishment be so rude to a customer or be so ignorant in dealing with people.I had seen this cafe in a TV programme on Swansea Market and thought the owner (Sandy) came across as a really nice, down to earth person - we were to find that this was just an act for the cameras. So I went with my partner for a quick snack while we were shopping in the market. We should have realised something was not quite right when we saw their "signature dish" a Sunday roast with all the trimmings. It looked like a really bad school dinner covered in gravy that was so dark it was almost black - nothing would have enticed me to try it. So we asked Sandy if there were any omelettes on the menu. We got a one word answer "No" and a stare! Helpful?So we ordered a Bacon sandwich and Egg on Toast and two coffees. My partner asked if he could have the eggs scrambled and got another "NO' and was told they only did fried. Ok, so we sat down and waited........... and waited.Someone else brought us our coffee (dreadful) and an old lady near us asked this waiter how long her toast would be. He went back behind the counter and asked Sandy who stormed out of the kitchen and berated the woman shouting at her "I don't think it's unreasonable to wait 10 minutes for toast and anyway there are people before you!". Sandy then turned her back on the customer and started cursing this poor woman out to another customer - her language was disgusting. This was embarrassing, rude and uncalled for. My partner then went up and asked if there were any toilet facilities nearby. "None in the market" she replied and turned her back on him. More, great friendly service?!?Our food was eventually brought to us, by Sandy, who at no stage made eye contact with us or said a single word and she brought us one paper towel napkin between us!As for the food. The egg on toast was in fact egg on warm bread. The bacon sandwich was at best edible but the bread was virtually covered with butter on both sides! The one napkin came in handy for me to wipe the butter off my fingers and it turned out to be enough as my partner could barely touch his meal.I know we should have complained when we were there but we did not want to give Sandy the opportunity to embarrass us further by swearing at another two other dissatisfied customers so we left most of our food and coffee and just walked away . There are enough instances on here about just how rude this woman is and here is one more. The woman is not only a disgrace to herself but also to the other hard working traders in Swansea Market. Who ever is in charge of deciding who gets a pitch in the market should really look at the feedback on here. The rudeness of the owner really needs to be addressed. Clearly I will not be back and I will make certain no one I know eats or drinks here either.

Me and my grandfather visited Sandy's cafe earlier today for a spot of lunch, my grandfather suffers with food allergies so on enquiry to certain dishes and ingredients we were told to either have the food the way it would be served or go somewhere else to eat the manger would not spend 5 minutes of her time speaking to my grandfather to make sure he would be served with the right lunch to fit his needs. The manger spoke in a very rude manner with attitude and disrespect to my grandfather absolutely disgusting would not recommend this cafe to anyone how anyone can treat customers with that level of nastiness is beyond me and even more so it is the paying customers that are keeping the cafe running would not be surprised if the cafe was to loose all custom and it would be the owners to blame very rude vile woman we for one won't ever go there again

I ordered a semi-skimmed, no foam cafe latte. I got something thin and bitter which tasted like either filter or instant. I took it back and the owner shouted at me that no one had ever complained before. I left as if she doesn't understand how a cafe latte should be and was that rude I don't need to ever go there again!

Visited here with my Uncle a short time ago.Curry, rice and chips was fantastic and the baguette my uncle had was huge, all freshly made in the stall.Excellent food and service and I would recommend calling in there to sample, as the produce is sourced locally and prepared in-house.

Do not bother even thinking of going to this stall, gobby and nasty woman, I stood in the queue waiting to place my order when I was abruptly told that I was "going to have to wait ages now!!!" I could not believe the way she spoke to me, I was in shock, even the couple sat at the table near me were shocked, this horror of a woman needs to learn some manners, I deal with the public in my job everyday and have never spoken to a customer like that in my life, please don't go there or otherwise you may loose your temper with her, luckily I just walked away

Made a Special Order for the Boyo breakfast on a Sunday. Sandy and husband were exceptionally accommodating as this was the only day we were in Swansea. When I saw her Sunday roast, my mouth watered! But unfortunately didn't have any room left. Don't ever retire!

I had a breakfast here once.... once.Cheap ingredients, averagely cooked.The service wasn't great either.To be fair though, the roast dinners have looked pretty tempting as I've walked past.

Went there for the first time today after passing it most days, had Turkey dinner with all the trimmings and not an morsel left. Will definitely be going back for more.

Good food. Unfortunately, there was one hell of a draft through the market. (like eating in a fridge).

i always go through Swansea Market but never have time to stop but today had to go through and wait for keys to be done so i thought as it was late afternoon coffee and cake well was very surprised it is the 1st time to go to Sandys i ask for decafe coffee not a problem did i want latte or capercino small or large had hard descion which home made cake to have opted for big slice choclate cake it was heaven good service pleasant staff took time to speak to customers and nothing to much trouble will take time to call there again coffee and cake £3.00

I've seen a few good reviews since I made my original review (which wasn't all that positive).I thought I'd give the place another chance - I wish I hadn't bothered!To start off if you queue you can expect them to serve all their regulars around you before they get to taking your order.The food takes a while to arrive.I tried the carvery meal again - it was at the standard of a bad hospital canteen meal.The eating area, (a cramped, dirty aisle between stalls), does little to add to the experience. The tables were similarly dirty.They seem to get a lot of customers monopolising tables during lunchtime but only buying a cup of tea, (a family of about 5 were taking up 3 tables), so it can be difficult to find a dirty table in a cramped, busy dirty asle to eat at.This was definitely my last visit!

I popped into Swansea market with my mother last Saturday and didn't know where to eat until we spotted the lovely beef and veg in Sandy's. We both had a beef dinner and it was fantastic and excellent value. The staff were friendly too. Will definitely be visiting again!

If you think Sandy's costs and quality are a rip-off, try the Motorway Services! I would rather come off the Motorway and look for the nearest Superstore café than be ripped off in the Services! Sandy's Lunchbox (even BEFORE the tv programme) was absolutely brilliant. We come down over 120 miles one way just to have one of her famous Christmas Dinners. She is a lovely bubbly lady and we have NEVER caught her on a bad day! Same goes for her husband and her helpers. Great people. I run a Nursing Home and I wish I could 'poach' them for my staff. Pity she couldn't have an extension to her Lunchbox and have two stalls instead of one...

What a lively lovely place to eat! Food was amazing and staff fab especially a young girl named Jade, above reviewers have mentioned Sandy who is a lovely lady too but no one has mentioned Jade. As a regular there I see the work she puts in and the smile she always has. The food it to notch and the prices beat alot of others. Good quality coffee and always clean.Keep up the good work

Lovely welcoming couple, excellent bacon & egg sandwich at a very good price followed by a gorgeous cappuccino. Great place, always go there when visiting from England. Thank you.

Firstly I would just like to say that the review that swansea 1994 has left seems to me like you are a jealous person who is trying to misguide people into believing that sandys lunchbox is a horrid place to eat.I can put my hand on my heart and say that the food is lovely and the people who work there are great... very friendly and very polite.. I may also add that sandys lunchbox has a hygiene rating of 5 and can promise you that if for a minute I thought it was unhygienic there I certainly would not eat there.

Was keen to try this place after seeing it on tv & it was great. Had the roast dinner & it was lovely. Great value for money! I actually wanted to lick my plate at the end of the meal the gravy was that good! Looking forward to our next visit!

Called in today for 2 Paninis and 2 Pepsi. Paninis were in fact squashed, toasted baguettes which were very dry and limited fillings, took a while to turn up. Cans of Pepsi were from multipacks and sold at 85p. For £4 a 'panini' with a slice of lettuce and tomato I think this is a bit of a rip off. Won't go again and wouldn't recommend either.

When ever I come here there's always a brilliant friendly service by sandy and her team!! The food so lovely it speaks for itself!!!

I visited with my family they had carvery meals, I had a sausage bap. Food came pipping hot and with great value for money! Plates were filled with good home cooked food! Sandy herself was helpful, polite & welcoming!Only thing I would say is they should really consider expanding and making seating for their customers a big more comfy, as I was put off eating a full meal due to sitting in a busy isle of the market!

I visited the cafe today, having seen it portrayed on the documentary about Swansea market. I was in town doing some Christmas shopping and was really hungry by lunch time! Anyway, the meal that I was determined to sample was the cooked dinner and I wasn't disappointed . My plate arrived, piping hot, containing roast beef, Yorkshire pudding, roast and mashed potatoes, carrots, peas, cauliflower cheese, swede, cabbage and very tasty gravy. It was delicious and I will definitely go back there and tell my family and friends about it.

Had to try here after seeing a documentary on TV about Swansea indoor market! Just as u would expect eating in a market but that aside the food was well cooked and prepared. The only slight niggle is the chairs are quite low to the tables which makes it slightly uncomfortable positioning to be eating. I understand the owner is trying to cram in as many tables as possible for business purposes but it can be a bit squashed with other folk looking through the market

This is a very busy little market stall / cafe. Lots of people take lunches, (salads / pastas / sandwiches / hot meals, etc.), away from here over lunchtime. They also have some scattered seating but you're pretty much sitting in a busy aisle. They have a range of hot meals, carvery, etc. The food is pretty good value for what you're getting.On a good day the food is absolutely excellent.They have a lot of mediocre days where the food can be disappointing.On a bad day their food can be awful.They seem to have a large 'regular' trade so they must be doing something right.They really need to sort their act out so every day is a good day.