Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Opinions
Shocking service and horiibke food avoid at all cost This place is really awful be aware of you come here as the staff are not friendly at all and won’t do anything for customers unless they have cash
Swifty . 2021-08-06
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Its good place to get your fish chips. We always get our Fish n Chips from hear at least few times a month. They do Masala Fish which is very good you should try it. they always cook it in front off you. always enjoy it.
Kumar Badhan . 2020-03-05
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Many times i ordered but there staff missing the items of food two or three time i ordered food one time they missing wrap one time missing apple pie and last time they missing chicken burger
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The last time I ordered had a big black hair in my food said I'd never eat from here again. My daughter and her friend wanted to order tonight and there was items missing. Obviously they need better staff with better hygiene. Definitely won't be returning,
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I can't give any stars for the food it was disgusting and not edible. We took a quick stop here on the way back from buying our kids school uniform. My child's cheese burger meal had a dead fly in it. I had to show this to the staff who kindley replaced it. However we also ordered x2 lamb tikka in naan and fries. The lamb tikka and naan was not cooked properly the lamb had an off taste and was raw and the naan was very dry and hard /rock solid. The fries also tasted bitter and were dark yellow in colour, it tasted like the fries was fried in old oil, tasted like oil had not been changed in the fryer for a very long time . I took one bite of naan and lamb tikka and I had to send the food back because it was not edible. The staff kindly refunded me for the food because I could not eat it and I did not want a replacement, I was put off by the whole experience. My poor husband however quietly ate his food even though the food was not up to scratch as he didn't want to make a further fuss because our whole experience in this place was already ruined. Neelams many years ago going back 15 years used to be a good place to eat but it has gone down hill. The staff don't know how to cook the food, advice for the owner is send your staff for training or get them to visit a place like Lahore Village to learn and observe how to make naan, lamb tikka etc as they clearly have no idea how to make desi food. Sorry I have had to put this negative comment but this has been my worst food experience ever and I will not be returning.