Sam's Fried Chicken in North Somerset

Absolutely terrible food was cold and undercooked the lettuce was brown and wet and our drinks was warm also very rude and dirty staff coughing all over the place and making rude comments about my girlfriend to each other in the back saying things like "I'd give her some" "why is she with him I'll have a good time with her" and "see if you can see her underwear" never going back!

Disgusting chicken. Greasy and slimy. Even my dog turned it away. The owner is a vile person too. I hope the place shuts down and the owner should never sell food to the public ever again.

Lovely food, great customer service, all staff very polite to customers and will go out their way to accommodate the customers needs... need had a problem, will continue to buy food from sams fried chicken.... keep the good work. 😊

The worst takeout I've ever tasted. We wrote an honest review on just eat and got an abusive and threatening letter from the owner, a Mr Sayd Ahmed, calling us some disgusting names. Mr Ahmed it apparently an upstanding member of the community who donates to charity. Perhaps he should save his money, he is going to need it as this business can't last much longer with the number of bad reviews they receive. How they are still in business right now is a mystery.

I ordered from here (takeaway) and the food was undercooked with the chicken red in the middle and slimey! They didn’t like my review and then sent me a rude letter in the post! See image below. Absolutely disgusting.

Ordered via just eat. Firstly was an additional 35minutes late on top of the 1hr 10min wait.When it arrived not only were chips missing but it was FREEZING cold.!!!It all went in the bin. I wouldn't even give to a stray animal it was that bad. My own pets eat better than that junk. Place needs shutting down. And fast

Do not order from this shambles of a place, not only was the food massively late it was missing & cold & when we phoned up we had nothing but abuse & shouting at my girlfriend!!!! Disgusting!!!!

We had an awful experience with them and the food was cold and tampered with. I would recommend going there ever

Absolute vile place !!! Was looking forward from ordering here but when my food arrived I was completely throw off , one of my bottles of coke was open and drank from, I went to open my chicken only to find out the box was already open and bitten into I opened another one and the chicken was ripped apart chips was stale cold and none of are cans was in the bags that we ordered. The chicken was still slimmy and batter was ripe off! I rang back to try speak to a manager asking why are food has turned up in this condition and his reply was the food we tare the food up to see if cooked and that I’m a pain in the ass (”I’m pretty sure that’s is what probs are for the proper equipment”) and I simply said that u are not aloud to talk to me that way and he said to shuv the food up my ass and deal with it! I said is the coke tested as well and his response was the coke I’d free Any way with ur order, wich in his eyes he thinks it’s okay bare in mind none of my cans was in the bags that I ordered I spent £37 in that place to be given this type of food and this type of customer service !! I had to get my other family member to ring up Carmly to get are refund as they hung up on me when they realised I was video recording whole conversation so maybe they might think twice about this reply to the review as we have prove on video how the conversation went down and who was being rude to who!! As my sister finally got are refund the driver was really nice and very sorry what has happened and he couldn’t believe what had happened to the food either. It wasn’t us trying to get the food cheaper at all it was us trying to actrully get the food that we paid for not like some cave man has bitten into it ! And we ordered from sultans straight after spent same amount of money and there food was great wish we went there in the first place! Wouldn’t of been so bad if the so called manger that works here actrully apologised instead of calling me a lier befor he even Hurd my complaint and would of swaped food over for better food that we ordered but instead we got all this! I wouldn’t advice any one to go there as this is there reply to reviews wich are lies imagine what they would be like in person with how I was spoken to on the phone not a save invroment at all

Absolutely disgusting customer service, bottles were open and drink out of and they replied that they were testing it , chicken was bitten and they replied checked if it good and called us a pain in the ass kept hanging up until I said I will not stop calling absolutely disappointed in this place will never go there again and advise friends to not go there either ok place should be closed down for hygiene!

Food was over 45 minutes late. Phoned to question and were told ‘I don’t know where it is but I think it’s been cooked’

I had a chicken kebab. Lots of flavours and the bread was amazing will definitely have this again. We also had some fried chicken and I have to say again the flavours were amazing. Great food as always

Lovely chicken if you like a bit of spice then this is a welcome change to the usual fried chicken options and the chips are fab too! Good prices as well!

This place has just opened up and we were looking forward to trying it out as the guy who owns this owns the Indian takeaway next door where the food is delicious. It was early evening when we went, around 7pm and we were the only ones in there so we thought we'd get out pretty fast as we weren't wanting anything cooked fresh, we fancied the chicken kebab.