Salusbury in Brent

It was out first time here. I asked info about the wine I wanted to try and the staff knowledge is great. Nice selection of wine

Average one here… just happens to be on the main road so that’s where people tend to go…Tables and chairs outside are soo uncomfortable but everyone just sits on them anyway. Pizza is ok, starters are average and over priced.

Had a great dinner here . The pizzas were fantastic. We ordered some vegan croquettes that weren’t the best. The staff were wonderful. We sat outside to enjoy our wine. There was a very drunk man at another table bothering us. I spoke to the staff, they handled it very professionally and kindly.

The pub bar service and atmosphere is excellent. Their food quality is not as high as in the past, especially the meat pies and fish & chips.

Cute spot with great selection and fab service. Perfect for a couple of drinks and snacks - charcuterie is great!

Good venue, nice atmosphere and lovely staff. However, the food was very average. Had fish, chips and mushy peas. The fish was frozen cod, the peas were normal peas mashed up (not at all what mushy peas are supposed to be) and the chips tasted as though they had been rehested. I would go again as its local to me, but NOT to eat!

Our friendly local pub in the heart of Queens Park. You can enjoy a nice pizza with your family or come just with friends for a good pint of beer and sharing bar snack.

Good wine shop many choice especially on medium-high end red wine.

Silent rude service. The guy did not want to be there. Shame because the selection was good

I am really not a fan of this wine shop I am afraid. I have been in quite a lot and bought a decent amount from them. The issue is not the selection which is decent, albeit priced a little on the punchy side. But I have always found the staff so disinterested. There seems to be a lack of passion for wine (or customer service) amongst the staff and on the few occasions i have asked for advice it felt forced and unenthusiastic. In the end I stopped asking, and eventually I just stopped going. There are far better wine shops nearby where the staff really care and are passionate about their wine.

Lovely local wine store with an excellent selection. Helpful staff, especially Grace and Coco, who played excellent music!

Lovely little local wine store with great range, really helpful staff and a teeny tiny wine bar tucked away in the back room. Plus a couple of tables outside and some decent nibbles.

Stumbled across this pub in Queen’s Park and it was pretty decent. A selection of beers, wines and spirits. Staff friendly and attentive too

Have been going to this place since it was an old Irish pub with swirly window panes and sticky carpets and never have I experienced the rudeness and appalling customer service of tonight. Originally ordered a pizza through Deliveroo - £18 so not exactly cheapo Dominoehoohoos. App said it'd take 60-90mins to arrive so tried to cancel. No-can-do as the order's been accepted by the pub. Tried to call the Salusbury 3x. No answer. Contacted Deliveroo who also tried to call with the same result. So went to the Salusbury (kinda negating the point of a delivery takeaway). Beardy guy with pony tail interrupted while I was explaining the problem to a waitress so started explaining again. He blamed it all on Deliveroo. I asked how it could be resolved to the customer's satisfaction. Nothing to do with him. All Deliveroo's fault. I need to contact them. Told him I had and there was nothing they could do if noone picked up the phone his end. He claimed they hadn't called. I pointed out I had 3x and asked if he wanted to see my call log. Now he said he was too busy dealing with me to pick up the phone. (The bar was mostly empty and there were two staff unemployed listening; not answering the phone is a common problem at the Salusbury). He told me Deliveroo hadn't put the order through - while simultaneously holding the chit with my order number. Then he claimed Deliveroo had cancelled the order - while another barman put the pizza on the bar. He accused me of shouting. I wasn't. Then that I was 'gesticulating'. Wasn't doing that, either - both elbows on the bar, one holding my phone. Meanwhile he snotted into his cupped hand! He then began blowing his nose while arguing with me without excusing himself or apologising. He kept interrupting me, wouldn't listen. So I made a real point of giving him plenty of time to explain while I listened without 'shouting' or 'gesticulating'. When he'd finished I asked him to give me the same respect. Immediately I spoke he began talking over me again. By now exasperated but still not shouting or gesticulating I asked what anyone could do if there was noone to pick up the phone to deal with problems he again accused me of losing my temper and told me to leave. I left the pizza behind, came home and after complaining to Deliveroo they made an 'exception' and said they'll refund me. This member of staff was a disgrace to the concept of customer service never mind manners and hygiene. He also needs to look up the definition of DARVO.

Wide selection of wines available. After visiting a few times, I have found that the experience greatly differs depending on the staff. Some of the staff are super friendly and passionate about wine; others really couldn't care less about wine or your experience - especially when consuming in the bar. The cozy bar at the back is nice for a glass alongside a nibble from their bar menu, but given such varied experiences recently I won't be making an effort to come back.

We want to try their famous pizza, but we could not! As soon as we entered we were not welcome by anyone. The pub smell weird but we finally reach the dining area. After few minutes a young lady comes to us with some tap water and the menus (she did not say anything, she seems annoyed). We chose the pizzas (way overpriced) and wait at least 15 minutes without anyone coming to our table. Pub and dining area were empty, the two waiters were speaking and laughign, so we decide to leave. What a shame

Lovely place. Great staff, especially Coco

Friendly, knowledge staff, and incredible selection for any price range. They have anything I could want to try for years before I would need to go to another store

Terrible store. Sells me 6 items. Charges my credit card and then states that they can’t sell more than 2 items for no reason. Stay away!!!

Great helpful staff, lovely selection of wine, always something new and exciting to try! The prices are also incredibly reasonable, and it’s definitely my favourite weekly bottle shop stop! Okay, I lied… bi weekly 🫢

A good wine selection which is often renewed.

A hidden gem in Queens Park. Beautiful selection of fine wines combined with the warmest and welcoming team in London.

Wine bar review - Impersonal and inattentive service, limited choice and quite expensive...

Love this place. Great selection.

Had a wonderful Sunday meal with a friend and our two kids We were welcomed by Blue who served us so well gave us recommendations knew the menu and was quick and efficient She was full of life and it helped us have a better experience Food was great and delicious fresh pizza live locally and will come again soon thank you

Very happy with their selection, friendly and knowlageble staff

Awesome place . Every time different selection of vine on the menu . You can buy your fav bottle and drink it out side tables , they actually have menu and all the goodies comes from the local Italian store. So I think you understand quality I’m talking about also they are dog friendly xx

Wide variety of wines at all price points and staff are always knowledgeable and helpful, without being snobby or exclusive.

We arrived on time for our booking, we waited 10 minutes before we then approached the bar to finally be seated. We then waited another 15 minutes before we asked a waiter (dark hair and beard) rudely spoke to us and told us to wait a minute before asking “if we even had a booking” :S he then left and went back to doing his job and pouring other drinks.. so we left and won’t ever return to it. Worst customer experience ever. I’d recommend checking out Alice House instead. just a few blocks down on the opposite side. We were sat down right away with lovely staff and had our drinks with us within 5 minutes

I’ve had the worst experience today when ‘the manager’ shouted at me lol, the worst staff. It was very distressing as I suffer from extreme anxiety and while I was waiting for my friend I told him I will have a quick drink outside for 10 minutes and then I’ll go somewhere else, he basically told me it’s impossible to sit outside. Of course it was, because I was alone and the table was for more people so he was shouting at me. He also couldn’t speak English properly so I had to ask him multiple times to repeat his words and of course he started shouting. I am a resident of Queen’s Park for over 5 years and this was my favourite pub but I’ll never come back and will also tell my friends not to go here anymore until the staff is replaced by nicer people!

Good size pizzas, very filling and decent value for money. Service was very friendly. This is a good shout if you need a casual meal/drink in Queen's Park.

Lovely place. staff is lovely especially short haired waitress such a lovely girl provided excellent service. Definitely coming back!

Nice place however, very disappointed with waitress. Extremely rude blonde English waitress. Was so rude we had to leave.

Great selection and service. Love the cheese and chocolate selection as well.

I went today at 12:50 to have my brunch and i told the waiter i was waiting for a friend and in the meantime i was going to have a coffee. When my friend arrived we were going to order at 1:10 and the waitress said we could not have brunch because the food was all sold out (despite all tables around having it or being served ) we could only have pizza!! I said nobody told me this and if i knew i would not have order the coffee or wait for my friend in there. I asked kindly to speak with the waiter and he said i told him i wanted lunch ( i never go on Saturday for lunch its always brunch) anyhow i asked if he could at least make a simple toast with avocado and he said the kitchen was closed for breakfast ( so the issue was not the food running out then). I finished my coffee and i left (attached receipt with the time to show the owner that the brunch in the website said up to 1:30, which i just checked because i was not informed when i came in at 12:50!!) we left to Alice house and have a lovely brunch... i will never go back again and its a terrible and unapologetic staff, also they we’re lying with the reasons...

This has been my local for too many years to mention. I love the place. Pizza great, service exceptional, usually. I don’t expect to feel awkward when ordering my drink I did today. I find the blonde bar lady to be rather rude. She doesn’t mind moaning about her personal life either. A shame as she irritated me today

Just to start off - the pizza here was great. Me and my partner really enjoyed it. The service though? Not good at all. Started off well enough, as we were the only ones in the restaurant, we received our food quickly. But our drinks took a long time to arrive as the waitress didn’t tell us for another 10 mins that the barrel was being changed. Following that, the restaurant went busy. Nobody asked how the food was, a waitress took an unfinished glass from under my nose without asking if I wanted another (which I did), and when we asked for the bill the server took two orders and brought over another tables bill before ours. Quite rightly, I requested to have the optional service charge removed as I didn’t think a tip was deserved. The waitress asked why, I explained my issues with the service, to which she told me that she would tell her manager that “we just didn’t want to pay it”. The waitress was friendly and the place seemed understaffed, but you have to pass on feedback or it’ll never improve.

Love the new extended shop. Service is always good and the wine and beer selection is fantastic. A local gem.

I have no idea I was parked outside

food was standard pub grub, no option to change side orders of very expensive food, staff were average, drink prices ridiculous , would not go back

We were 3 couples and a baby going for lunch on New Year’s Day. Nice menu with good selection of dishes. Decent standard for pub food and nice wines and selection of drinks too. Friendly and helpful staff. Accommodated for our push chair and had baby changing facilities.

Great little local pub with a lovely restaurant hidden around the corner. I had the aged scotch rib burger which was delicious. Genuine friendly, attentive service.

Decent selection of craft beers which is what I was after this visit. Very quiet on a Saturday afternoon. Plenty of wines and snacks, will try next time.

Très bien reçus, enfants y compris.Vaste menu, varié, et grand choix de bières et vins. Service très attentionné. Merci pour l'accueil.

A shop with a great selection of wines, craft beers, saucisson and cheeses. Prices are a little expensive, but the quality usually reflects the high price most of the time.

Have tried their Sunday roast this time, it was amazingly tasty, great service, staffs were friendly. Highly recommend for roast lover.

Food with no imagination or love, underwhelming and over priced. Given it one to many chances and will not go back.

El comedor del pub tiene un ambiente agradable, un poco ruidoso los sábados por la noche, pero está bien. El menú es bastante básico y la cocina sin inspiración. El calamar de pimiento estaba bien, terrina suave, hamburguesa con queso seco y aburrido. El vino (que presumiblemente viene a través de la tienda de vinos de lujo de Salusbury al lado) era bueno, bien elegido y a un precio razonable. El servicio es encantador pero vago. Tuvimos que preguntar cuatro veces antes de que llegara una segunda copa de vino, ¡y luego llegó dos veces! Bebiendo modestamente, pagamos alrededor de 36 por cabeza con servicio. Hay mejores lugares para comer cerca.

Honest review Excellent burger. Seriously very very good. Staff are spot on. Good fun and the food is really very good. Thank you guys

Como cliente habitual durante los últimos meses, solo puedo hablar bien de este establecimiento. La comida es excelente y el servicio es excelente. El personal del bar es excepcional, hacen del pub un ambiente agradable y agradable, particularmente Jasmine, Gabriella y Matt, el muchacho alegre con el hermoso cabello que me hace sentir muy bienvenido en cada visita. ¡Recomendaré este pub a todos!

Serves the best food in Queen’s Park, fantastic menu and chefs ! the pub always provides high quality service and the bar staff are great especially one v charming bartender. Certainly recommend !

Loved it. Great selection tending toward upmarket quality and prices. Friendly service. Fun to sit out and take in the comings and going of the neighborhpod while sipping vino in a relaxed easy atmosphere.

Desde el cambio de personal y equipo de administración, este pub se ha ido cuesta abajo de manera masiva y estoy escribiendo esta reseña para señalar esto a los propietarios para que puedan mejorar el pub y volver a lo que era hace solo unos meses, ya que los cambios son claramente perdiendo el dinero de los dueños.

Great selectionof wine and Beers. They did not have the beer i wanted but i was avle to make orders and buy from them another day. Staff know their product and were able to give me some great recomendations of similar beers. They also have great snacks. Will definitely be visiting again.

Una piccola oasi, un rifugio con prodotti genuini e buona selezione di vini

Friendly staff and a lovely atmosphere

I had lunch with some of my friends, We had beetroot burger, cheeseburger, fish and chips and vegan shepherds pie - all were delicious, but we had to wait more than 20 minutes for food, probably was rush lunch hour that’s why. Can’t be racist, service was great too. Definitely will back....

I was thirsty and hungry, therefore I bellies up to the bar. Ordered a pint, a cheeseburger, chips and olives. The bar staff were not attentive, seemed that they prefer to chat with regulars, so the service was slow! The beer and food were very good. If I am hungry and thirsty, I will return, but won’t go out of my way!

Not very old style pub in Queen's Park, wide selection of wines and some good beers. The menu try to be something different from the pub classics. Almost every day there is a different special dish and the Sunday roast is excellent, beef, chicken, pork or nut.

Nice pub inside but the bar is a disaster - always slow service and bloody rude. Beers are all terrible and for some reason they serve insipid Greene King dross even though it is not a GK pub. Such a shame as Queens Park is massively under provided for and this could be a really good pub - but it really isn’t. Food is ok.

Wanted to try the sunday roast and was quite disappointed by the beef. Two water-thin slices ate in a couple of mouthfuls for £20. Felt quite wripped off and ordered a sandwitch after leaving as was still very hungry. Sad because its a very nice place and the food is good.

Went to this pub yesterday. Food was finished at 4 pm so just had drinks. I complained to the guy who served my pint of Guinness that he'd rushed it- it needs a minute or two to settle. To be fair, he did offer to pour another and bring it to our table. Fine.

acaba de mudarse a la zona y quería intentarlo, al contrario de lo que dicen los residentes locales. Tenían razón. Personal grosero, ni idea de atención al cliente, comida cansada. Claramente, no es obvio que este comportamiento no puede ser bueno para los negocios, pero a nadie parece molestarle. NO RECOMENDADO

Great selection of wines but a bit of a hit and miss with the store staff. Some are helpful, some just can't be bothered to get out from behind the counter. If you’re lucky and get to talk to the right person you’ll be able to get some really good recommendations.

Friendly knowledgeable service with great stock

Tuve mi primera mala experiencia como vegano desde que me convertí en enero pasado. Fui a almorzar con amigos en Queens Park el domingo pasado. No pude ver nada explícitamente vegano en el menú, pero cuando llamé y hablé con el Irish Manager, me dijeron que había un asado de nueces y una sopa, pero que lo explicarían todo cuando llegara allí. Al llegar, pregunté si alguien podía verificar las opciones veganas con el chef y me dijeron que no había nada vegano aparte de la ensalada que podían sacar el queso de cabra, ¡pero me estaba muriendo de hambre! Eso no haría. Le expliqué que me habían dicho que había mucho más y que el gerente salió y me explicó que había consultado con el chef y que el asado de nueces no es vegano y que había estado alimentándolo accidentalmente a veganos durante meses. "Uy. "Pero no se preocupe, me haría una opción de todos los lados para el asado, pero no el plato principal. Simplemente no es lo suficientemente bueno amigo! Salimos y nos dirigimos a la casa de Alicia, enfrente, que tenía un arándano de setas. A pesar de no ser nada más que educado, en el camino el gerente mencionó a mi amigo que "los aguacates no son veganos, tampoco lo saben".

Very rude staff, also if you have health and allergy concerns they are very dishonest. I’m surprised someone hasn’t got violently ill.

Tolerant waiting staff caring for our rowdy group. Delicious fresh food - perfect hake dish, and surpringly reasonably priced delicious white wine called Vignier. And best vegan chocolate ice cream. What's not to like?!

Been coming for years and the staff have got ruder and ruder. In fact this pub has a serious attitude problem. Must be dealing with all the Queens Park yummy mummies and their pushchairs that makes the staff so touchy and sullen. Avoid!

A Friday night. Three artists—one of whom just also happens to be the Head of Couture for a legendary British fashion "maison"—and all of whom have shown in museums around the world, waxing lyrical about the Connemara single malt... A true gem in one of London's wrongly least-expected-to-excel corners. These lads know their whiskey and, more importantly—because they're a wee bit too arrogant to even realise their locals have "tear sheets". Yet they actually rate them. A drunken Irish pub with a veneer of Parisian pretence. Perfect. The best night you could have out in Queens Park— actually in most of London, but these boys have yet to step into those shoes... The best quality whiskey you could hope for in most London bars. And the best company you could have in either. Sláinte!

Had lunch here yesterday and loved it. Sat outside and had a delicious salad. Service was informal and friendly but attentive. Would definitely recommend and will be back.

I reserved a table for myself and friends at the Salusbury and when we arrived we were told that the reservation did not exist. This was very disappointing. The member of staff I spoke to did not even try to solve this issue, he made it seem like I had done something wrong. Will not be going back.

Excellent Local pub for our work office, lovely food with a nice atmosphere and great beers. Nice little place for anyone looking for the perfect pint!

The Salusbury is an excellent pub for Queen's Park locals and also serves good food. In summer they open the doors of the dining area and have outside seating which is excellent. Very friendly staff. Good food too.

Great atmosphere, excellent food and good service. The roast pork was one of the best Sunday roast pub meals I've ever had! Will be back very soon.

Great food, excellent friendly service and a good atmosphere. Perfect for a local family night out.

I would normally avoid a place if I read a review that I'm going to write but don't ! Read on.....We went there yesterday.....2 prams with babies and 6 adults and we were welcomed into the restaurant without so much a flicker of dissent. Nothing was too much trouble even when the babies woke up and needed feeding and we were offered a side room for changing them as the toilets are outside and a bit chilly! Food was excellent and, again, no dietary requirements were too much trouble. Such a pleasure to find a place in London that is prepared to offer good service and excellent food. Apparently the beer is good too!

Ordered chicken. Plate turns up with a few spare very under cooked parsnips/carrots soggy looking, and tasting broccoli spuds AND a whole Poussin - which I didn't want nor was I offered. I asked for chicken, in my experience you are always offered or told exactly what you are going to get. One waitress said didn't you see the board? Why would I look when you're right tree serving me. Not the worst but in the too 5 of don't eat there roasts.

Always a great time and delicious food!

Had a lovely time yesterday at my brother's wedding reception. The food was excellent and very plentiful. The staff were marvellous and could not do enough for us. It was a wonderful day which was made all the better by the lovely people at The Salusbury

Went with a friend for dinner on a Friday evening, where we had booked ahead. The pub/bar area part at this time was completely full and it was a little noisy, so it was handy to be eating in the restaurant part.

A friend suggested this gastropub saying that it was pretty good and the value was good overall. I was pretty disappointed as I checked the menu beforehand and had already chosen to order the venison fillet, I was so looking forward to eat it! Unfortunately the menu they have on Opentable isn't the same they're currently offering. I therefore opted for scallops as a starter (they were ok, nothing exciting) and a chicken breast with a kale, cauliflower, and other bits salad. The chicken was tasteless and tough, it was not a good choice. My boyfriend got the pork cheek and the smoked haddock. They were alright. We also got a dessert (apple crumble with vanilla ice cream) and it was delicious (at least!). We drank one beer and two glasses of house wine, and the bill was £90. I think it could've been cheaper considering what we got and the area (Queen's Park, not Oxford Circus). I won't go again and wouldn't recommend to a friend, sorry.

Went here for lunch on Sunday with the family. Everyone was really happy with their choices. Slightly more pricey than your average pub but in line with local Queen’s Park prices. Staff were really friendly too.

Frequent visitor to this friendly local with/ without kids and dog. The bar area can get a bit noisy but the restaurant is quieter. Something for everyone on the menu and reasonably priced. The staff are welcoming.

Good value Sunday lunch with decent breadth of choice.

great selection and great service.

I live locally and sadly starting to frequent less and less - since the refurb they've split the place into half pub/half restaurant and as a result the whole place doesn't really know what it is and remains a venue without much of an identity anymore.

Very nice and elegant place. Decent choice for having a delicatessen bite with quite good red and white wines. Though I think that for the quantity, quality and diversity of the options, the price is way too high.

A long-standing gastropub and always good atmosphere. Fifteen years on and still rockin’ Queen’s Park.

Fui con mis amigos. Agradable. La comida ha mejorado y aunque ruidoso pasamos un tiempo agradable. La comida era una mejora en el último tiempo.

Decent Sunday lunch - very tasty roast beef - but took ages to arrive and when it did it was tepid!

No han sido para las edades, pero volvimos con amigos y ha tenido una renovación. La comida era muy buena. Luz pasta crujiente en el bacalao y patatas fritas. Pescado perfectamente cocinada. Gin & Tonic decente.

Very tastefull food and friendly service. Excellent choices of wine.

Visité el Sailsbury hoy me decepcionó, la comida no estaba mal pero el servicio no es muy bueno. Su cargo servicio es demasiado teniendo en cuenta el servicio.

El Salusbury ha sido un pilar de beber el Queen's Park y comedor para más de una década, su cruzada por ser un punto de referencia local, la comida siempre ha sido estupenda y el servicio solía ser ejemplar. Ahora no tanto.

Good for brunch lunch and supper - fun place nice people and excellent food - I've been here for brunch and families with kids crayoning, lunch the same and mostly adults in the eve although occasional table with small people - its a happy local place and welcoming food is well thought out and delicious

We have been here a few times over the past year and it's "OK I suppose" is the best you can say. It was one of the first gastro pubs in Queens Park. But I'm always left feeling slightly underwhelmed by the whole experience. If they upped their food game just a bit we would go more often.

Came here with a few clients, fresh in from Dubai. One word, one syllable, WOW. The food was amazing, the assistant manager recommended a fantastic craft lager that I stuck with for the entirety of the evening - and all in all, we had a fantastic night. Needless to say the business transaction went without a hitch, and given the service it's no surprise. If you get off at Queen's Park, there's literally no other sane option other than this quant pub. Honestly, 11/10. P.S. the cheeseburger medium rare is a must. Thank you xoxo

A really nice place for lunch and a few drinks. Not the biggest place in the world and always busy but we've never had any trouble getting a table. The burgers are particularly good!

There is nothing particularly bad or good about this pub. The staff are bit ambivalent and didn't make much of an impression. Good beer selection but otherwise your very average pub fare. The price is verging on high especially for the food. Hard to justify going here with its lovely wine bar & food store next door as well as a couple of buzzing bars accross the road with similar price ranges.