Salt & Vinegar Takeaway in Southampton

I had a fantastic experience at TGI Fridays in Southampton! The atmosphere was vibrant and welcoming, making it a great spot to enjoy a meal. The food was delicious—especially the fully loaded mix grill. Our server was attentive and friendly, providing excellent service throughout our visit. Overall, a wonderful dining experience! Highly recommend!

We go here most Saturdays after Parkrun. It used to be great, but when the new provider took over, the service instantly got worse. It is awful. They try not to bring food and drink to your table, preferring to leave you waiting at or shouting out from the counter instead. The staff don't know the pricing and frequently mess up payment, they don't say hello or smile, and they regularly don't bring cutlery or sauces to the tables in the uncommon event that they do bring food out. It could be a very nice cafe if it was run with more care and attention to customer service.

After a few bad experiences years ago I gave up on this place. But, recently we've been again and it's so much better.

Large digital poster displays a lunch time special offer a hot drink and a cheese and ham toastie. My partner bought two cheese and ham toasties and two teas. He was overcharged by over £3.50 and wasn't given the offer...the reason... because he bought a Wiltshire ham and cheese toastie, and not a "ham and cheese toastie"*. Basically ripped off. Staff member was quite rude when I raised my concern. When I said I wasn't happy, she said she wasn't happy either but 'hey ho'. Not only are they taking advantage of people visiting ill relatives, the Manager isn't interested in customer service or doesn't care that the advertising is misleading. He refused to give a partial refund when I raised the mater. *Costa coffee website states "British ham and cheese toastie" is included, so why is Wiltshire ham not 'British'?

Great service and great food, king po is awesome 😁