Sainsbury's Cafe in Chelmsford

Have to say this is not a good advert for the contract caterer Ellior, if this is the best you can do hand back the keys and allow another company to run the coffee shop in Broomfield. This is my second visit in two weeks and can only confirm it is worse and not something I would want to use again. Caked in counter not programmed in the till so three operators to work one till whilst the queue grows is unbearable when I finally sat down noticed two ladies on laptops with Ellior logos meeting, hopefully they were working out how to program the till either way this whole cafe concept needs a major update and send in a team from head office to sort it out. I can't believe this is the flagship cafe in this giant hospital on Broomfield. I would not use this if I did not have an alternative to sit down whilst visiting the hospital. P.s. don't order the millionaire shortcake or the salted caramel muffins unless you want the service to stand to a halt ....

Bar staff Alfie showed great professionalism and customer service skills when he served me my drinks tonight!!!

We were staying in the hotel and this was the night of the Queen's funeral so we decided to 'eat in'. They only had one chef in the kitchen so it took a long time for our meals to appear. They did warn us when we sat down but it would have been nice to be told when we booked the table when we checked in. Food was nothing special but nothing to complain about either.

Very disappointing. Bought a Rotary watch for my son and it’s broken in under 6 months. Only worn daily and not during sport, John Lewis Chelmsford and Rotary are refusing to fix it despite clearly under warranty. The face spins round annd one side of the clasp is stuck. Neither problems are obviously faults & not caused through daily wear & tear. Appalling service. Buy a watch from elsewhere.

Luke was our server for a bottomless brunch and he was absolutely brilliant! He made sure we were served every time our drinks run out! He was attentive to each of us and made the experience our best bottomless ever. We will definitely be back