Sainsbury`s Cafe in Redditch

Unfortunatey after using Sainsburys for lunch after every shopping trip to the store we felt let down after my sisters meal came out hard, dry, skimpy and water would have been thicker than the gravy. The service and food are generally good but what made it worse was after consulting a member of staff about the disappointing meal and after reassuring us that it would be put right .. we were in shock when this member of staff forgot about us completely as they become engrossed in clearing the tables. We ended up consulting another member of staff who worked in the kitchen. This lovely ladies name was Hannah and she was amazing. Hannah completely turned our experience around by sorting the issue out straight away and even personally prepared the meal herself. The meal was perfect but we were most impressed with Hannahs professionalism, first class customer service which Hannah provided with genuine empathy and sincerity. I believe that any organisation is only as good as those individuals that work within and Hannah is one of those individuals and a true asset to Sainsburys Redditch Store. Please pass on our sincere thanks and very best wishes to Hannah.

Good enough to take the kids for a healthy-ish tea if you don't fancy cooking.One gripe is they seem understaffed as often the tables are in dire need of cleaning - and you have to clear them yourself - surely they could keep on top of this?Fair prices though - will go again.

Have visited this cafe on numerous occasions and never been dissapointed. The food is of good quality and at great prices too, I gave enjoyed many meals here including cooked breakfast, halloumi breakfast, salmon lunch and more! Menus have all calories on which helps if being diet conscious. It's clean and tidy and staff are pleasant too. What more can you ask from your local supermarket cafe. Thumbs up!

We went there to have a fast breakfast/lunch. Food was good. The cashier at the till went over and above to help us because once the order was placed (via the automated window) we were not able to change it. He tried to get things changed and when things were not corrected, he made sure that he went to the kitchen and got things right for us!

Visited the cafe on Monday morning and it was not enjoyable !! It was understaffed so tables were not being cleaned and customers were using the cleaning spray left by the cutlery to clean the tables . I have never seen this happen in any other eating establishment but customers had no other choice as staff were so busy. The manager of this store never has enough staff in the cafe and relies on customers to clear the crockery in the cafe. Many of the customers are elderly and this is just a cost cutting measure. Sainsburys had poor trading figures over Christmas and cutting back on staff in the cafe leaves customers with the impression that the company has low standards. Younger staff look fed up and on our visit couldn't manage a smile !! Service is always slow and the manager needs to make the running of the cafe more of a priority. It used to be run well but cost cutting is leaving customers very disgruntled as we saw on our visit.

Full breakfast, latte - both of good quantity & quality (competitively priced at £6.95). Prepared and presented by polite & friendly staff. Clean, comfortable environment. Very good value for money and an enjoyable way to start the morning. Well done, team; keep up the good work ... and to the local management I would say that I hope you recognise that your cafe staff are a credit to the Sainsburys brand.

Drays were dirty, some floating in dirty water and the food on the counters was left uncovered. No staff to assist. Food hygiene very poor. Why anyone would go and risk there health with this horrible place.

The worst meal I have ever had!!!!I had a breakfast and it was all just reheated from earlier!!!All rubber and tasteless!!!And what is the worst part - my daughter has been served raw fish fingers!!!!She is 9 years old!!!!I got my money back but I will definitely not be eating there again!!!!!

Havnt even eaten yet and I knows it's going to be terrible. Took 10 minutes to get served. Every table is dirty there are plates lying around. The first 3 knives I got out were still dirty. And the guy that made my Coffee looked asif he was going to smash his head off the counter he was that sad about life.

Came here last months for a sandwich with my partner. It took them 20 minutes for them to warm it. It wasn’t very busy just a week day. Come here again today as hardly anyone in here. I have a sandwich, made the mistake of getting it warmed up. That was 14 minutes ago (yes timing it) and looks like it’s just coming, eventually, still not many ppl in here as it’s gone lunchtime. Not coming again.

Took my young son for breakfast. We both had delicious sausage sandwiches. Restaurant was clean and the service was quick. Will visit again.

Called in and decided to try a takeaway breakfast from here and have to say they knocked spots off Tesco! Clean and presentable attentive staff. Only criticism should have two behind the counter the poor girl run ragged, but a smile on her faceI ordered the smashed avocado on sour bread toast with bacon and grilled tomato, the lady presented it to in a takeaway box with a clear lid and she had served it perfectly. Well done Sainsbury’s very nice breakfast and look after the staff and they’ll look after you. Definitely 100% better than Tesco’s.

Very nice choices, very nice food. I come here for Breakfast only, but from what I've had off the breakfast menu, I can say it's good value for money and fresh ingredients.

Whilst I and my colleagues regularly stay at the Premier Inn just a stones throw away (see separate review), we never have the breakfast at the Beefeater restaurant that is just next to the hotel (another separate review). The Beefeater is too fussy, too time consuming, and at £8.99 for the full breakfast, comparatively expensive (though the Continental option is available at £6.99). A buffet breakfast where you can help yourself sounds good in theory - but there is a limit to how much even the most ravenous amongst us can eat, so in practice not really worth it and very unrealistic. So Sainsbury's cafe has become our venue of choice for breakfast.

popped in for a quick snack, coffee was very good, food it basic but clean cafe, service and staff friendly

I went to Sainsbury's cafe for lunch and I chose an all day breakfast. You get a good portion and the service is quick! The food was hot and tasty and the staff were friendly!

As we do not ear breakfast at our hotel. My wife being a bit fussy lol. We called in here for breakfast. I had the standard breakfast my wife a ham omelette . What a lovely breakfast we had no grease eggs perfect could not fault it. The service was with a smile could not fault it at all.