Sainsbury's Cafe in South Oxfordshire

It is such a shame that this brilliant chef is supported by a team of people who have absolutely no idea what is going on. This was our fourth trip back. Each time we have been here since the refurbishment, the quality and flavour of the food has been amazing but each time, we have had terrible service. This was the last chance and I'm afraid we won't be going back. We put in our order for food and drink which just disappeared off the face of the earth. Our lunch wine was served before the pre–lunch drinks, had to keep looking at the staff for any sign of food to which they panicked on the realisation that we were STILL there with no meal. One of the young male waiters, who actually was on the ball, couldn't apologise enough and genuinely looked very embarrassed at the whole shambles. Credit to him, credit to chef but the rest of you, sort yourselves out! It's just not good enough.

We took friends out for lunch on our first visit and although the pub was clean the food was very very disappointing for the price. Will not be going back!

Update: until the service improves I wouldn’t visit there anymore. The management there are not interested in service and overall it’s a regular negative experience. located coffee shop in the Didcot orchard centre. Lots of seating so plenty of space to relax with a coffee. Service is generally ok apart from one of the older staff members, maybe the manager? who is often engaging with conversation with colleagues rather than focusing on the customer. Would be great if the services steps a bit which previously was excellent

We went to the Oxford services location on our way to the Cotswolds. Excellent for a quick bite, serves exactly its purpose. Relaxing atmosphere and friendly service from Claudiu made us feel at home, and the pizzas were delicious

Delicious turkey and veggie roast, only improvement could be the carrots adding abit of seasoning & keeping the skins on. Customer service is always great. Managed to make use of the local offer posted through our door.