Sainsbury's in Scottish Borders

I'm afraid I won't be back. Went to use the facilities and I went into toilets and heard giggling didn't hang around but imagine my dismay when 2 of your cleaners came out of said toilets doing up trousers and straightening themselves up!. Absoloutley disgusting. I've the names of both. To say I'm appalled is an understatement. I came in to shop not witness sex acts. In uniform at the workplace! I'll be informing my friends and family. If this is how you allow your staff to behave! Disgusting if my daughter had been with me and saw that I'd have rang the polis straight away!

I walked up 2 sainsburys to find that the only lemon cake there was sainsburys own make. Now, ive never tried this brand and my heart told me no, but my stomach said yes. I sat outside on the bench and took one bite. My mouth felt like the sahara desert - more dryer than my booty and thats saying something as its usually shooting out diarrhoea. Will defos not be back. Shocking. Sainsburys - use less flour and more milk. :)

Gran variedad, precios muy buenos. Y en el super hay muchisimas cosas para celiacos sin gluten. Si encontramos otro pararemos de nuevo

Great never been in and not met someone I don’t know great place to go if you are feeling down it will cheer you right up although their roles marked seeded clearly have oat on them which is clearly a grain

Went in this morning to do a small shop and happened to pass dogs water dish the store leaves outside for customers dogs. The water was brown and I thought a slug was in the bowl. I looked closer and it was a cigarette butt. Disgusted, I picked the bowl up and took it to Customer Services. The women there told me to put the bowl back outside, they didnt deal with it. I refused to put it back outside. Would you want your dog to drink from it? I certainly wouldnt. I asked to get the manager They then took the bowl, and cleaned the bowl . I double checked before I left the shop. Shame on the employees of this store. So please, people, check the water bowl before your dog goes to drink from it. The store employees obviously dont really care about your pets.

Called in during our visit to Kelso, it was clean, tidy and had the usual merchandise on sale, did not stay long as we had other places to visit.

Conveniently just beside the main road this store has all you would need, and it seems to have as lots of locals use it.

Stopped for petrol and a look around the store. Decided to have lunch prior to visiting Floors Castle. Very friendly staff and food was and coffee were great.

Visiting my sister we popped to see a full Scottish in the menu and living in the depths of England we opted for it. Food arrived very quickly considering it was fairly busy and joy of joys square sausage cooked just right. Been several times when we come up and in fairness never been disappointed.

Great cafe, lovely menu options. Great healthy alternatives, vegetarian options, kids menu is great and all the other things you would expect like cooked breakfast and Fish & Chips. Coffee is great and stands up well against any of the branded coffee chains. Highly recommend

ok thought I go to Grantham for change today so of we went also thought lets try some different place to eat as we was near Sainsburys I thought we go and try it for dinner first very clean 2nd well set out and can get mobility schooter in or wheelchair ect the food was not hot time we got it but I have only short time out with my two support workers of 5 hours and 50 miles radias it as good size car park

Conveniently situated just outside town but in walking distance this is a large superstore outlet selling clothing as well as food and drink. It has a large free car park just across the bridge from the town centre

Sainsburys is a good shop for groceries, clothes and more! The cafe is ok as well (Recommend the vegetarian pie!!!

Need more tables with cushioned seats asap uncomfortable on hard wood ones.sin complaint about this store is that it is always freezing. Have you ever heard of a shop with air conditioning on in the winter??? Even the staff complain but totally ignored when customers complain too. The cafe food is fine. The staff are terrific. Wear heavy clothes in the summer due to cold wind from air conditioning and wear layers of cardies in the winter.

On the whole its better than other Sainsbury cafe but some visits have not been great. Baked potato with beans and cheese sat on top of the SIDE salad was awful. Hot wilted salad leaves are not nice! Too much grease on plate with breakfasts or brunch a couple of times and barely cooked pork links. Most of the staff are really helpful and customer service orientated and special mention for the male member of staff (name starts with Li ) who jumped to it when I dropped a teapot full of hot water. Tables left too long to be wiped and customers having to use napkins to do it themselves drop my usual 5 stars down.

Sainsbury is my local supermarket and I visit regularly and often stop for a coffee and cake and I did so today and the service was very good, the lady behind the counter was very cheerful, the coffee and cake very good. I will continue to do this on future trips

Nothing to criticise except that fish wouldn't be ready for an hour and it appears that they would no longer be supplying fair trade tea. If that was not the case would be five star.

Well stocked Sainsbury everything you need for a stay in Kelso easy accessable, with a petrol station as well.

Expensive and not very clean all.the cutlery was dirty and had to have a good clean before use, staff not very helpful and you have to clear your own table before you leave. Will not be calling again.

Gran Café, con una excelente relación calidad-precio, personal amable. Bastante concurrida a la hora de comer, pero siempre había espacio para sentarse.

Una estupenda relación calidad-precio que sustituyó el desayuno falta una del Black Swan. Excelente servicio

El Sainsbury's en Kelso es un grande, bien equipada y bien vale la pena guardar viene a por una extensa tienda de supermercado en un entorno agradable. El personal es extremadamente servicial y hay un amplio espacio de aparcamiento. La cafetería sirve café muy agradable y una variedad de aperitivos y comidas informales que es genial si quieres hacer una expedición agradable fuera del viaje de compras. Los precios son muy razonables y el lugar es limpio y con un buen cuarto de baño.

Called in here to do some food shopping and saw they had a cafe so decided to have some lunch. Staff in the cafe were pleasant and the food was served quickly. A great place for a quick meal.

Great service and friendly staff, Dionne made the worlds best cup of coffee! She brightened up my day

You can't go wrong really for a quick lunch.Good ham egg and chips. Good value for money.Staff were friendly and asked if I need assisted as my friend is in a wheelchair. The assistant actually spoke to my friend and not just me.

I popped into the Sainsbury Cafe whilst waiting for my car in a nearby garage. I had a coffee and a cake which were really good it made my wait easy.

Sainsbury cafe need to get a grip!my boys and I sometimes pop in for our tea they never have baked potatoes!im sorry but youve a supermarket full off them infact im that sick off being dissapointed not getting what we want im not going back!also I am on a healthy diet and the menu is a disgrace that they dont have healthy options all high in calories jill is the best staff in there she should be made manager very disappointed kelso garden centre willbe getting our custom on a thursday might from now on!!!

great spread of all items , excellent selection of food stuff & fruits & veggies, good ambience & well laid out shelves

Why am I a regular? Great coffee delivered with a smile and a word.If you haven't had one of their café toasted tea cakes, you are in for a treat. Infinitely better than the ones instore, they come swimming with butter and are chewy and moist.Their flat white (choice of red, green or blue) is the equal of any barista offering.Café staff are friendly and welcoming, even to the extent of remembering your preference.The wi-fi is good too; tables and chairs plus comfy leather tubs for singles couples and families.Grub's sound, with a reasonably priced range of café staples.Altogether, highly recommended

It was quite flash, tidy, great shopping! The cafe was lovely too! My only issue was the price.. Might rather drive further to get cheaper shopping.

Handy for a quick cup of tea while waiting for the bus. Good when you have children in tow to buy a quick lunch as a wee treat.

The cafe at this sainsburys is an immaculate and pleasant venue, just right for a wee stop and feed. No bells and whistles, what you ask for is what you get at great value. The staff are friendly and efficient, I have stopped here a number of times during my working day and found it to be always busy but never overfilled and the food is always served promptly and always tastes great. What we have come to expect from such a huge chain.

This Sainsbury's is, to be completely candid and fair, not bad for the size of it. Price wise, there are many good deals, but Lidl just down the road is definitely cheaper on most products and items, especially flowers and garden plants. The staff are quite attentive and helpful, most are anyway, but the real problem is the unbelievably slow service in the adjoining café. There is no sense of urgency or getting things done in an expeditious fashion by the members of staff there and it really is enough to put me off from going as often as I would normally otherwise go.

Visiting a customer in the area and called in for breakfast.Didn't get what I asked for and the mushroom (1 solitary mushroom that cost 70p !) was so overcooked that it was inedible. I know I'm English and don't speak the language up there but I thought my order was easy enough ?The rest of the food was OK - but only OK.Sainsbury's brekky is normally a decent meal but this was not good at all. Next time I will try one of the hotels in the town, there must be better out there ! try somewhere else

Coffee good with a nice piece of coffee cake served by a friendly member of staff what more can you ask for from a supermarket cafe?

Ordered 2 adult meals of fish and chips, and kids meals of chicken nuggets and chips, 2 coffee'sstarted off okay, went at a quieter time, saturday 18th july,around 6pm, trust the other half to find a table next to a total odd ball, with 4 glasses of water and ice lined up on their table, buy hey ho takes allsorts these days, 20 mins passed still no food coffee's drank kids starting to get squiming in their seats Then it arrived we were presented with fish that was so curled up dripping in disgusting grease and of a burnt dark tan coulour same with the chips, the kids chicken nuggets would require a circular saw to cut in half, needless to say we did pull them up about it, the member of staff all she could say was yeah ... yeah .... yeah when I was trying to tell her, not one word, of sensible customer service, till I came out of the toilet and she gave us a full refund, will be sticking to tesco's in future

feel the supermarket is costly compared to others in the area. There is a good selection of clothing but NO changing rooms

had a nice latte and scone, good value. Main problem seemed lack of space, could do with an extension, certainly more tables required. It was busy with customers, noticed quite a few look in and walk away. Always seem to have offers on.

Although it doesn't have an extensive menu there is enough to satisfy most people. Soup is always tasty served with bread and butter, range of tosties and Panini's with various fillings and baked potatoes, I love the chilli beans filling. Has a nice warm kick to it and served with a salad which has always been the freshest ever. The squash and red pepper lasagne is also a favourite served with garlic bread and salad. Usual cookedbreakfasts, fish and chips, macaroni and others mean you should have a decent meal. I've never had anytbing but piping hot tasty meals at really good prices. Staff are very friendly and eager to help. Free parking of course and a petrol station with the town being a short drive away makes it an ideal place to stop pick up shopping and get well fed then see the local sights

Fast snack very tasty and fresh Choco Croissant and really strong Artisan coffee at a price not to break the bank.

food is ok for a quick bite on the hoof. Coffee is great but ordering and waiting is crazy. Almost not worth the aggravation but it is good so sometimes you just have to join the queue and known it's going to take 30 minutes till your coffee is in your hand.

Five of us called in for an All Day Breakfast and a large cup of coffee.Tremendous; big portions friendly staff and excellent value.Meal deal as well so we bought ouir sandwiches for our lunch there also.

When this branch of Sainsburys opened I thought the cafe was great - good food, good prices, personable staff. Even the noise levels aren't too bad - something that puts me off a lot of supermarket cafes.But recently it's gone badly downhill. Slow service, often lukewarm food, and if you're later in the day the food often tastes as if it's been warming all day. Buy a coffee while you wait for lunch and it's cold by the time the meal arrives. Uncleared (or cleared but visibly dirty) tables often have you hunting for a seat. Plus -recently - prices seem to be steadily climbing.The last straw recently is a clear-your-own-table policy - just not on. I don't clear a table of a meal I've just paid for - quite apart from wondering that if customers do the clearing, how often are tables cleaned.The cafe is quite clearly understaffed, probably by a management that doesn't grasp that their cafe has a PR dimension as well as a profit one. I'd be very sorry if this review ended up affecting the staff, who I still find polite, attentive and patient. But as a retired manager of some decades experience, I know a management attitude when I see one.Sainsburys isn't the cheapest supermarket in this area. But I found it convenient to shop there as I used the cafe. But I'm afraid if the cafe doesn't appeal, they've lost my shopping too. Something for management to think about.More of a shame than anything else - they started out fine.