Based on 2.580 opinions finded in 1 websites
Based on 2.580 opinions finded in 1 websites
Nº 266 in 742 in Enfield
Opinions
Loads of parking, wide aisles and friendly staff.
Alonzo Harris . 2025-03-05
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All types of need can fullfill under one roof
Munish Maini . 2025-03-05
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I'm every day in this shop for groceries and some sweet stuff what is amazing is inside the shop have the Argos.
Joseph Stephens . 2025-03-02
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Air com was on today it was freezing cold in there even my elderly father was freezing cold date of visit 28:2:2025 in the afternoon
Denise Bodell . 2025-02-28
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My favourite supermarket, friendly staff members and a lot to choose from.
Football Club of Riverside . 2025-02-26
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It has been our local supermarket for over 30 years. Always had a good selection of fresh produce and grocery items. I have no complaints about the quality of the food and selection. Sadly the store cleanliness and option to use technology is extremely poor. There is a constant smell as you enter the store, the toilets have been the issue I believe. The store can be extremely busy and lack of staff means the aisles on occasion are dirty. In terms of technology there is no internet anywhere in the store. So having a basket in the app is useless. The O2 WiFi never connects, even though I am an O2 customer. So using the SmartShop app is not an option. The lack of good WiFi also means the handheld scanners sometimes don’t work, making checkout a long drawn process. Come on Sainsbury’s this issues are not difficult to address/sort.
Himanshu Patel . 2025-02-22
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A large supermarket with an Argos, Starbucks and Specsavers inside. They also have a fresh pizza and sushi area.
Hiren Karia . 2025-02-21
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Really great size store with a very wide range of products. The parking area is large and I find the shop layout to be really easy to navigate with plenty of options.
N Q . 2025-02-09
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Staff are rude, to the point of being offensive, everyone appears to be on the point of crying. I was accused of theft when using the self scan - totally unimpressed!!!!! Store is dirty, shelves are empty and the stock that is present, is in a mess. I will avoid this store - if I could give this store zero stars or less, then I would.
Milesh Shah . 2025-02-09
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Very large store. Large selection of goods.
Adam Borek . 2025-02-08
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Good quality stuff nice clothing range and decent prices
Jay Bailey . 2025-02-02
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Great choice for good value foods
Peter Randolph . 2025-01-23
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This building has no reception??? So if your doing your shopping and you need to call the Mrs this place ain't doing you any favours 😂
Eran Kanel . 2025-01-19
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A perfect example of how corporate greed is dehumanising society. Stressed out staff who can’t keep up with malfunctioning check out machines. Managers who couldn’t be bothered not pitching to sort things. Left my shopping at the faulty checkout and walked out. Will never go there again.
Hali Healy . 2025-01-14
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Good selection of ladies clothes.
Yolanda Barnes . 2025-01-14
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A place with grocery, meats, vegetables, fruit, café, flower shop, pharmacy, photo shop, clothes, toys, and huge car park with hand car wash service. A great place for shopping.
Ajay Chawla . 2025-01-11
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They could add a WiFi service so you can use the shopping app properly
Alan Norman . 2025-01-11
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Always lovely stepping into a Sainsbury’s
SeiJei Melodei . 2025-01-11
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Very unhelpful staff member causing me distress, if I ever need to go to this store again I definitely will not be polite to any of the staff members after the way I was treated today. 👎🏻
Common Gaming . 2025-01-06
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One of the best Sainsbury's store in London in terms of stock. Self scanners are faulty which is a big hassle. Men's toilets are terrible.
Kaz Norozian . 2024-12-29
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It has a nice variety of food, perfect for monthly shopping!
Anabela B . 2024-12-21
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Can be busy sometimes. Pretty much has anything you need no matter how exotic. Reason it doesn't get a 5 is because I like to use the Nectar self shopping option and the hand devices always seem to be battery flat, unavailable etc
Mark Walsh . 2024-12-08
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Clean, complete and friendly staff
Resti Hatmanti . 2024-12-03
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The worst sainsbery’s in Uk Unfortunately this is the only shop close to me I have no choice to go somewhere else. Very Rude staff and aggressive. Clearly ignoring you when asking for help or asking question they are not interested even to respond you , Nasty Toilets always dirty and blocked no paper , their cleaners chilling around rather than cleaning. And food sections always empty , the way the putting the goods are very hard to find them even with board numbers they are not relevant 👎🏻 Tills are filled with stuffs and are broken and long queues for self check outs
negar motlagh . 2024-11-28
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Decent store but prices could be better.
Haidur Shah . 2024-11-11
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Nice quiet shopping but buzzing inside with good supplies.
Ahmed Khan . 2024-11-05
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I can find mostly everything, price is good, quality is nice
ozlem o . 2024-11-05
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I’ve been coming to this Sainsbury’s all my life but today I got accused of not paying by a female middle aged member of staff Greek/Cypriot looking around 1.15pm. Not only did she rudely shout at me by saying I didn’t pay when I told her I did, I then showed her my receipt as she didn’t believe me the first time. When she came to the realisation that she was in the wrong she didn’t even apologise where a customer (yes a customer) apologised on her behalf due to her rude and disgusting behaviour. ABSOLUTELY DISGRACEFUL. She’s lucky I’m not an argumentative person because if I was she would’ve lost her job today. Why do Sainsbury’s hire such rude and miserable people who are desperate to get out of their mid life crisis when there are so many younger people who are willing to provide much better customer service!!
Semsss 8 . 2024-10-29
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Pretty claustrophobic experience, people coughing and kids wailing do not great, but free parking so I guess in these days one has to be grateful for small mercies
Julie Bertjab . 2024-10-28
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Things getting very expensive compared to other shops for same item and always out of stock on most stuff you need try getting milk or bread in the evening I have been going other places lately
Michael Seamer . 2024-10-27
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Good service l asked a lady member of staff where the packet soups were because I have a really bad knee and she asked me what ones wanted and the lady went and got them for now that's what I call service
John Beanlands . 2024-10-25
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Very good store but recently it looks a bit empty! I don't know why! very good customer service.
SiA . 2024-10-23
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A great Superstore at Winchmore, London N21. Groceries, Clothing, Household items etc sold here. A shoemaker while-u-wait in store.
Achike Onyekwuluje . 2024-10-21
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Good size store with most of the items that you need for a weekly shop.
markinbarnet1 . 2024-10-18
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Supermarket I regularly visit. Good selection of everything. Only down side is that bread and bakery items are not on shelves yet when I'm there past 9am, shame really.
M Sz . 2024-10-08
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In this store they need to seriously address the way they replenish their aisles. Shelves on Saturdays have a lot of empty spaces. Fresh pastries like croissants etc for two consecutive times I shopped were absent, products are also moved all the times which makes it hard to find things. As for queues the waiting time is far too long at the tills or the otherwise.
Claire Malik . 2024-10-07
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Well stocked shelves, clean toilets.argos in store very helpful staff
Ann Tayler . 2024-09-30
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I was shopping at Argos as the item I ordered was not available at any store local to me
Lorraine Adams . 2024-09-26
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Very good Sainsbury's in a nice area. Good selections.
Robert Telford . 2024-09-23
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Shelves not well stocked since the Covid pandemic
G C . 2024-09-22
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Here we have another way Sainsbury’s fools the public of 5p it’s not much but it all adds up in the end Apple overs £1.55p displayed 1.60 charged with smart shop I wonder how many more like this is circular around the company
mustafa yusuf . 2024-09-22
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Do not order from uber or equivalent..... they are so slow everytime it takes between 90 minutes to 210 minutes. I cannot understand how they are so slow
Jamie . 2024-09-18
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Went to use their toilets, women's were out of order, the men's had faeces all inside their toilets, and the disabled/baby changing toilets were even worse and smelt so bad. Absolutely disgusting.
Charlie-Louise Jolly . 2024-09-16
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Special shout out to Daga (blonde hair lady with glasses) whom did her absolute best to help me find some items I was looking for today. Unfortunately Sainsburys doesn’t have them in stock but she went above & beyond for me which I very much appreciated!
Luca Keaney . 2024-09-07
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Self sevice to a different level. Nobody ever works at the check out tills, have to go on a hunt for baskets and everyone that works there is miserable. Rather shop anywhere else.
Evan Bernstein . 2024-09-04
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A poorly managed branch in my opinion. Long queues at serviced checkouts, lots of trollies in poor condition. Several items not in stock. Shame it used to be good. No change today only one staffed checkout open wish there was another supermarket in locality.
David Berg . 2024-08-28
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I actually live nearer to the Sainsbury's in Crown Road Enfield but I come here because it's a better experience and better atmosphere This Sainsbury’s seems Ok, I've not encountered any bad experiences with customer service, I've had a few little niggles with the self check, but on the whole, it's okay, Plenty of parking, good variety of food Etc,
Fast Food Runner . 2024-08-23
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It's Sainsbury's. Big car park with ANPR
Robin Rottier . 2024-08-14
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A very nice friendly, and well stocked supermarket, staff efficient and friendly, along with those in the coffee shop, Specsavers, and timpsons.
Richard Loughlin J P . 2024-08-11
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Well organised as you would expect. Staff very helpful and the car park isn't a free for all.
Raza Edah-Tally . 2024-08-06
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Excellent, clean, quality, and selection of produce. Nice experience as always. This store has a Starbucks, although that is not my cup of tea, I prefer Claude Dennis in Southgate. This Sainsbury will have everything you could need, even a sushi takeaway place inside.
Kul Bajar . 2024-08-03
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Visited store yesterday pm, discovered the connection to the local cab company not working. Went to the customer service desk, spoke to a harressed staff member who was dealing with vapes ect as wellas trying to answer queries. She tried to ring Swift cab number but was cut off at least twice. In the meantime my son was outside with the full trolley.....and discovered by trying to ring them direct Swift are permaneltly closed! Why has the dirct connection not been disconnected? Have others had a similar problem? We eventually called an UBER for journey home.
Cherry McAskill . 2024-08-03
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Only 1 checkout opened 6pm on a Monday evening!! At least 6 people queueing for it. Went to self scan, 3 items didn't scan properly and had to wait for staff assistance. Also 2 of the self scan tills weren't working.
Martin Purnell . 2024-07-29
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Ok supermarket with the range you’d expect. But YIKES their customer toilets are ALWAYS filthy, usually blocked and the used sanitary product/nappy bins are overflowing onto the floor so obviously not emptied daily. Yes the customers must be pigs to make this mess but WHERE ARE THE CLEANERS AND HOUSEKEEPING STAFF? Any supervisors on duty? Customer services? …. Hello?
Tree Geraghty . 2024-07-24
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Enough parking and one stop shop which has argos, opticians, shoe repair and key maker
PG Maverick . 2024-07-22
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The shop i always go to when in the area has everything I need in one big variety of different food you can't find in other shops The staff are always friendly and very helpful
leigh sheldon . 2024-07-16
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Very good service . Staff are friendly
Piyu 9 . 2024-06-21
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Excellent customer service for click and collect - super friendly and patient
Tianna Cavalho . 2024-06-16
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A nice supermarket. I come here every now and then. All good, but no bells or whistles.
Kamil K. Wawrzyszko . 2024-06-07
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Two female members of staff (one at basket self checkout & other at customer service) should receive customer engagement training. I found both to be ignorant and unhelpful. It's a shame as other staff here are usually very helpful
H . 2024-06-03
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Nice place for your home shopping
Baris Kahraman . 2024-06-03
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Great products, wide choice and great offers at times.
David M . 2024-06-03
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30.5.24. long long queues at the tills, all tills open ( see Sainsbury's you can staff all the tills when needed, but choose not to most days??) Customer announcements ' apologies for the long queues at the tills this is due to failure of the smart system and card payment issues, cash payments preferred' really, than god some of us still use cash rather than relying on our smart phones or card touch pay methods. This Sainsbury's store has been steadily getting worse over the years, and while the staff are excellent and helpful, there just isn't enough of them. Most of the time there are excessively long queues at all the tills most days, so 1 star review is justified we feel for this badly run store. Gents toilets also dirty and smelly should you feel the need to use them whilst shopping.
Ross Nissen . 2024-05-30
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This sainsbury is well stocked and has good parking
Papa Shaq . 2024-05-25
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My pleasure always. Visiting regularly
William Ekemu . 2024-05-22
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We shop at Sainsburys in Winchmore Hill every week, the staff are all very helpful and friendly, including Paulette, Mary and Pembi, makes it an enjoyable event.
Stephen Matthews . 2024-05-21
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I have being visiting this sainsbury's store since it first opened. It was always a nice inviting place to shop, where all your grocery needs and much more were met. However, in the last few years or so i have watched it deteriorate in to a poorly run establishment the butchers, fishmongers chemist/ pharmacy and deli have all gone. The bakery is poorly managed and doesnt offer much variety of choice, the shelves throughout the store are never fully stocked and products are in random places, which makes it so difficult to locate what you're actually looking for, which is so frustrating! Even the sandwich, quick meal deal area, is now located at the back of the shop? Pointless and inconvenient.(nothing quick about grabbing a quick lunch/snack) Most of the staff members are rude, unhelpful and look miserable and seem to have no customer service experience. that's if you can even find a staff member. Honestly what has happened to this store? It used to be an excellent place to shop and a pleasure to visit. Now it feels so depressing, unwelcoming, very stressful and a miserable place where you just want to escape from! Well that's if you can get out, with hardly any tills open and gated self service exits which are tempomental makes it quite difficult to even leave!! its got to the point where I'm now considering alternative stores to shop at. Management you really need to start taking measures to improve this store and train your staff members. Before you lose more of your loyal paying customers. Such a shame 🫠
dawn talat . 2024-04-24
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Easy parking, lots of choice. Friendly staff. Great place for shopping
Sotiris Papathomas . 2024-04-15
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Good range of products, including clothing and on-site Argos store. Plenty of parking. Lots of offers with Nectar card
Vijay Joshi . 2024-04-07
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A large selection of fruits and vegetables
Виталий Kia5979 . 2024-04-05
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Get more people at Customer Services. It is a disaster
Oksana Borisovna . 2024-04-03
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One of my favourite supermarkets,always very well stocked and the staff make it even better. I’m a regular customer there and one of the staff Name is Aleks he is working on aisle 5 all the time , he very is exceptional Always there to provide with very informative customer service and support. 10/10
natalia kalpakchieva . 2024-04-01
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Sainsbury's this year. Seems I didn't get the memo that Easters cancelled. Ramadan decorations everywhere but no Easter decorations to be seen and eggs pushed to one sad little corner. Supermarkets aswell as our spineless government complicit in the destruction of our culture!
Patrick E . 2024-04-01
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Limited stock on certain items regularly. Helpful staff. Clean store. Ample parking. Smart shop checkout is generally used and is efficient.
shaun willis . 2024-04-01
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Rude staff and huge ques they could really do with some more tills being open.
Яна Натсак . 2024-03-26
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Ample car parking available. Products available for sale in store are well signposted.
Hannah Pestaille . 2024-03-24
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I love shopping at the Sainsbury's
Anna Micha . 2024-03-18
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It's a really nice supermarket with parking area and acesibility.
Duarte Junior . 2024-03-16
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What happened? My family and I have been using this Sainsbury's since it opened and it used to be a nice store. Now they never seem to have more than two staffed tills open so the queues go down the aisles. The self-checkouts will inevitably throw up errors and the staff are so rude when this happens. Today at least three items on a self-checkout wouldn't register as being placed in the checkout area. When the staff member came over to "help" for the third time she heavily implied it was my fault and was rude about it. As well as this they recently (March 2024) introduced security gates at the front like it's a prison. The entry gate doesn't always open so sometimes you have to wait. Also if you've just popped in to collect an Argos order it's difficult to leave the store.
Katy . 2024-03-15
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Clean and great range of products wouldn't shop anywhere else.
Michele Welch . 2024-03-13
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Such a large supermarket and yet no pharmacy department.
Sheila Quan . 2024-03-11
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Cheaper than you think. Offers continue. Great deals.
ΚΩΝΣΤΑΝΤΙΝΟΣ ΚΑΝΑΤΑΣ . 2024-03-10
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Not enough open tills. Not enough staff at the self check out tills. The self scanning system doesn't seem to be working. Not everything can be automated! You still need to have staff that can assist customers. Very disappointed. Will be staying away from this store.
Sylvia . 2024-03-08
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Pleasant experience with helpful staff.
J . 2024-03-07
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Locked in so can never get safely out. Stupid ‘security’ methods with gates. A simple argos order collection and could not leave easily. Receipts cannot be scanned and lazy staff watching the difficulty
Mark Edwards . 2024-03-03
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Perfect shopping can do better when they have more shoppers on the till
ChainsawHalf . 2024-02-12
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Big sainsburys supermarket with a lot of amenities within. Tu clothing is a large space to browse. You get 3hr free parking with snow places but can get really busy at times.
Sash Fernando . 2024-02-11
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Never have anything on the shelves during key shopping times. Staff are friendly enough but overworked and understaffed. Whats with having to use a coin to get a trolley? Who carries cash nowadays? Surely there’s another way. So instead I have to lug around a basket because yet again I cannot access the trolleys because I never have any coins on me. But my biggest gripe is how in 2024 the WiFi is as good as useless. There is zero phone reception in their store. No problem I’ll join their WiFi. Nope I need to fill in a form and wait for an sms code before I can connect. But I have zero cell connection so cannot receive that sms. No problem there’s a button to press and I then have to fill in another longer form before I can connect. 20 mins later I’m still not connected, cannot access what I need online and out of frustration dump my packed basket on the floor and leave for M&S instead. Sainsbury’s get with modern times please.
Tom T . 2024-02-06
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On site Timpsons provide excellent cobbling service while you wait. Starbucks franchise as good as any other and normally well stocked and staffed by nice people. Can't fault the tobacco sales, either
Simon Ayling . 2024-02-05
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Alina the exceptionally rude Asian female 'assisting' at the self checkout always makes sure my shopping experience is filled with stress and annoyance. She is very rude, obnoxious and should be put out to pasture. I dred seeing her
mine kara . 2024-02-02
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Some of staffs are too slow there.
Lisa . 2024-01-28
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Now they also added cages you have to go through after you pay....and then they talk about inclusion 😁
Giuseppe Persiani . 2024-01-24
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It’s more like a Sainsbury’s Convenience but it’s a proper local store with a little car park - just right for the “village”
Drib Funk . 2024-01-19
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This is the Sainsbury’s closest to my school and i’ve been visiting it for about 7 years now. The staff have become lazy and rude. During my visit today, I wanted assistance as my items weren’t scanning as a meal deal. Only one staff member seemed to know what she was doing however she lacked a sense of urgency as well as the rest of the staff members I encountered. I was greeted and asked ‘what I wanted’ by one lady and another lady kept on ignoring me. At the end of the ordeal, me and my friend spent around 30 minutes in Sainsbury’s Winchmore Hill when our intention was only to pop in for a few bits. This store has gone very downhill. Not to mention staff members at this sainsbury’s also whisper under their breath. I’d rate this store a 0/5 if I could
Sierra Bowers . 2024-01-17
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This place is terrible for serving, only has 2 tills open despite the size of the store, and as my mum is disabled, she has still stand in a queue way down on isle before getting served, along with all the older people on the queue too, the need to have more tills open!! Self serv doesn’t suit everyone
Rob Hodgson . 2024-01-09
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Always love visiting Hopper and Bean, delicious food, great service.
Joanne Sewell (Jo) . 2023-12-30
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Great world food selection. Sell polish and Asian food.
Ernest Pawlowski . 2023-12-17
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Love the staff at customer service and the checkout teams. They keep the shop going strong.
Conway . 2023-12-14
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Used to be a great place to shop but not any more....
Theo Kyriacou . 2023-12-12
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Massive store, friendly staff, good prices.
Markos . 2023-12-10
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I have been in massarella on quite few occasions, I was really happy with the quality of the drinks and the sweets before, but today I have been really disappointed. There were 3 ladies working, only 1 customer before me and I have waited for about 15 minutes to be served. The lady that made the so called oat milk latte did make no effort and the coffee turned out awful. I had the feeling I am drinking only the oat drink, coffee was non existent. Neither I could feel it or see it. My friend ordered cappuccino, the problem was the same, she could barely taste the coffee. I have also ordered a brownie. It was the so sweet, I couldn’t eat it. I have paid £4 for it and left it. The women working were so unwelcoming, almost rude. It was all over their faces they hated being there, I couldn’t imagine complaining about my order, I feel I was going to get killed in a cold blood. One thing I am sure about, I am not coming back, hated the coffee, hated the sweets and hated the hostile attitude of these “hard working individuals”. The boss to take a friendly advice, these people are killing your business, there are plenty of hard working people who would take their places and do a way better job, free these ladies to enjoy their retirement.
126 Opinions
Went in today to collect a cake and some biscuits, absolutely awful customer service walked in the Lady on the counter is on the phone speaking to someone. Stayed on the phone for whole time she was serving me. She even asked me to write the birthday message on the cake which I did