Sainsbury's in Enfield

A great Superstore at Winchmore, London N21. Groceries, Clothing, Household items etc sold here. A shoemaker while-u-wait in store.

Good size store with most of the items that you need for a weekly shop.

Supermarket I regularly visit. Good selection of everything. Only down side is that bread and bakery items are not on shelves yet when I'm there past 9am, shame really.

In this store they need to seriously address the way they replenish their aisles. Shelves on Saturdays have a lot of empty spaces. Fresh pastries like croissants etc for two consecutive times I shopped were absent, products are also moved all the times which makes it hard to find things. As for queues the waiting time is far too long at the tills or the otherwise.

Well stocked shelves, clean toilets.argos in store very helpful staff

I was shopping at Argos as the item I ordered was not available at any store local to me

Very good Sainsbury's in a nice area. Good selections.

Here we have another way Sainsbury’s fools the public of 5p it’s not much but it all adds up in the end Apple overs £1.55p displayed 1.60 charged with smart shop I wonder how many more like this is circular around the company

Shelves not well stocked since the Covid pandemic

Do not order from uber or equivalent..... they are so slow everytime it takes between 90 minutes to 210 minutes. I cannot understand how they are so slow

Went to use their toilets, women's were out of order, the men's had faeces all inside their toilets, and the disabled/baby changing toilets were even worse and smelt so bad. Absolutely disgusting.

Special shout out to Daga (blonde hair lady with glasses) whom did her absolute best to help me find some items I was looking for today. Unfortunately Sainsburys doesn’t have them in stock but she went above & beyond for me which I very much appreciated!

Self sevice to a different level. Nobody ever works at the check out tills, have to go on a hunt for baskets and everyone that works there is miserable. Rather shop anywhere else.

A poorly managed branch in my opinion. Long queues at serviced checkouts, lots of trollies in poor condition. Several items not in stock. Shame it used to be good. No change today only one staffed checkout open wish there was another supermarket in locality.

I actually live nearer to the Sainsbury's in Crown Road Enfield but I come here because it's a better experience and better atmosphere This Sainsbury’s seems Ok, I've not encountered any bad experiences with customer service, I've had a few little niggles with the self check, but on the whole, it's okay, Plenty of parking, good variety of food Etc,

It's Sainsbury's. Big car park with ANPR

A very nice friendly, and well stocked supermarket, staff efficient and friendly, along with those in the coffee shop, Specsavers, and timpsons.

Well organised as you would expect. Staff very helpful and the car park isn't a free for all.

Excellent, clean, quality, and selection of produce. Nice experience as always. This store has a Starbucks, although that is not my cup of tea, I prefer Claude Dennis in Southgate. This Sainsbury will have everything you could need, even a sushi takeaway place inside.

Visited store yesterday pm, discovered the connection to the local cab company not working. Went to the customer service desk, spoke to a harressed staff member who was dealing with vapes ect as wellas trying to answer queries. She tried to ring Swift cab number but was cut off at least twice. In the meantime my son was outside with the full trolley.....and discovered by trying to ring them direct Swift are permaneltly closed! Why has the dirct connection not been disconnected? Have others had a similar problem? We eventually called an UBER for journey home.

Only 1 checkout opened 6pm on a Monday evening!! At least 6 people queueing for it. Went to self scan, 3 items didn't scan properly and had to wait for staff assistance. Also 2 of the self scan tills weren't working.

Large, well stocked supermarket, open an hour earlier than I thought

Loads of parking, wide aisles and friendly staff.

Ok supermarket with the range you’d expect. But YIKES their customer toilets are ALWAYS filthy, usually blocked and the used sanitary product/nappy bins are overflowing onto the floor so obviously not emptied daily. Yes the customers must be pigs to make this mess but WHERE ARE THE CLEANERS AND HOUSEKEEPING STAFF? Any supervisors on duty? Customer services? …. Hello?

Enough parking and one stop shop which has argos, opticians, shoe repair and key maker

The shop i always go to when in the area has everything I need in one big variety of different food you can't find in other shops The staff are always friendly and very helpful

Very good service . Staff are friendly

Excellent customer service for click and collect - super friendly and patient

A nice supermarket. I come here every now and then. All good, but no bells or whistles.

Great products, wide choice and great offers at times.

Two female members of staff (one at basket self checkout & other at customer service) should receive customer engagement training. I found both to be ignorant and unhelpful. It's a shame as other staff here are usually very helpful

Nice place for your home shopping

30.5.24. long long queues at the tills, all tills open ( see Sainsbury's you can staff all the tills when needed, but choose not to most days??) Customer announcements ' apologies for the long queues at the tills this is due to failure of the smart system and card payment issues, cash payments preferred' really, than god some of us still use cash rather than relying on our smart phones or card touch pay methods. This Sainsbury's store has been steadily getting worse over the years, and while the staff are excellent and helpful, there just isn't enough of them. Most of the time there are excessively long queues at all the tills most days, so 1 star review is justified we feel for this badly run store. Gents toilets also dirty and smelly should you feel the need to use them whilst shopping.

This sainsbury is well stocked and has good parking

My pleasure always. Visiting regularly

We shop at Sainsburys in Winchmore Hill every week, the staff are all very helpful and friendly, including Paulette, Mary and Pembi, makes it an enjoyable event.

Very Rude staff . Clearly ignoring you when asking for assistance , Nasti Toilets And food sections not properly loaded 👎🏻

I have being visiting this sainsbury's store since it first opened. It was always a nice inviting place to shop, where all your grocery needs and much more were met. However, in the last few years or so i have watched it deteriorate in to a poorly run establishment the butchers, fishmongers chemist/ pharmacy and deli have all gone. The bakery is poorly managed and doesnt offer much variety of choice, the shelves throughout the store are never fully stocked and products are in random places, which makes it so difficult to locate what you're actually looking for, which is so frustrating! Even the sandwich, quick meal deal area, is now located at the back of the shop? Pointless and inconvenient.(nothing quick about grabbing a quick lunch/snack) Most of the staff members are rude, unhelpful and look miserable and seem to have no customer service experience. that's if you can even find a staff member. Honestly what has happened to this store? It used to be an excellent place to shop and a pleasure to visit. Now it feels so depressing, unwelcoming, very stressful and a miserable place where you just want to escape from! Well that's if you can get out, with hardly any tills open and gated self service exits which are tempomental makes it quite difficult to even leave!! its got to the point where I'm now considering alternative stores to shop at. Management you really need to start taking measures to improve this store and train your staff members. Before you lose more of your loyal paying customers. Such a shame 🫠

Easy parking, lots of choice. Friendly staff. Great place for shopping

Good range of products, including clothing and on-site Argos store. Plenty of parking. Lots of offers with Nectar card

A large selection of fruits and vegetables

Get more people at Customer Services. It is a disaster

Limited stock on certain items regularly. Helpful staff. Clean store. Ample parking. Smart shop checkout is generally used and is efficient.

Sainsbury's this year. Seems I didn't get the memo that Easters cancelled. Ramadan decorations everywhere but no Easter decorations to be seen and eggs pushed to one sad little corner. Supermarkets aswell as our spineless government complicit in the destruction of our culture!

One of my favourite supermarkets,always very well stocked and the staff make it even better. I’m a regular customer there and one of the staff Name is Aleks he is working on aisle 5 all the time , he very is exceptional Always there to provide with very informative customer service and support. 10/10

Rude staff and huge ques they could really do with some more tills being open.

Ample car parking available. Products available for sale in store are well signposted.

I love shopping at the Sainsbury's

It's a really nice supermarket with parking area and acesibility.

What happened? My family and I have been using this Sainsbury's since it opened and it used to be a nice store. Now they never seem to have more than two staffed tills open so the queues go down the aisles. The self-checkouts will inevitably throw up errors and the staff are so rude when this happens. Today at least three items on a self-checkout wouldn't register as being placed in the checkout area. When the staff member came over to "help" for the third time she heavily implied it was my fault and was rude about it. As well as this they recently (March 2024) introduced security gates at the front like it's a prison. The entry gate doesn't always open so sometimes you have to wait. Also if you've just popped in to collect an Argos order it's difficult to leave the store.

Clean and great range of products wouldn't shop anywhere else.

Such a large supermarket and yet no pharmacy department.

Cheaper than you think. Offers continue. Great deals.

Not enough open tills. Not enough staff at the self check out tills. The self scanning system doesn't seem to be working. Not everything can be automated! You still need to have staff that can assist customers. Very disappointed. Will be staying away from this store.

Pleasant experience with helpful staff.

Locked in so can never get safely out. Stupid ‘security’ methods with gates. A simple argos order collection and could not leave easily. Receipts cannot be scanned and lazy staff watching the difficulty

Perfect shopping can do better when they have more shoppers on the till

Big sainsburys supermarket with a lot of amenities within. Tu clothing is a large space to browse. You get 3hr free parking with snow places but can get really busy at times.

Never have anything on the shelves during key shopping times. Staff are friendly enough but overworked and understaffed. Whats with having to use a coin to get a trolley? Who carries cash nowadays? Surely there’s another way. So instead I have to lug around a basket because yet again I cannot access the trolleys because I never have any coins on me. But my biggest gripe is how in 2024 the WiFi is as good as useless. There is zero phone reception in their store. No problem I’ll join their WiFi. Nope I need to fill in a form and wait for an sms code before I can connect. But I have zero cell connection so cannot receive that sms. No problem there’s a button to press and I then have to fill in another longer form before I can connect. 20 mins later I’m still not connected, cannot access what I need online and out of frustration dump my packed basket on the floor and leave for M&S instead. Sainsbury’s get with modern times please.

On site Timpsons provide excellent cobbling service while you wait. Starbucks franchise as good as any other and normally well stocked and staffed by nice people. Can't fault the tobacco sales, either

Alina the exceptionally rude Asian female 'assisting' at the self checkout always makes sure my shopping experience is filled with stress and annoyance. She is very rude, obnoxious and should be put out to pasture. I dred seeing her

Some of staffs are too slow there.

Now they also added cages you have to go through after you pay....and then they talk about inclusion 😁

It’s more like a Sainsbury’s Convenience but it’s a proper local store with a little car park - just right for the “village”

This is the Sainsbury’s closest to my school and i’ve been visiting it for about 7 years now. The staff have become lazy and rude. During my visit today, I wanted assistance as my items weren’t scanning as a meal deal. Only one staff member seemed to know what she was doing however she lacked a sense of urgency as well as the rest of the staff members I encountered. I was greeted and asked ‘what I wanted’ by one lady and another lady kept on ignoring me. At the end of the ordeal, me and my friend spent around 30 minutes in Sainsbury’s Winchmore Hill when our intention was only to pop in for a few bits. This store has gone very downhill. Not to mention staff members at this sainsbury’s also whisper under their breath. I’d rate this store a 0/5 if I could

Staff are rude, to the point of being offensive, everyone appears to be on the point of crying. I was accused of theft when using the self scan - totally unimpressed!!!!! Store is dirty, shelves are empty and the stock that is present, is in a mess. I will avoid this store - if I could give this store zero stars or less, then I would.

This place is terrible for serving, only has 2 tills open despite the size of the store, and as my mum is disabled, she has still stand in a queue way down on isle before getting served, along with all the older people on the queue too, the need to have more tills open!! Self serv doesn’t suit everyone

Always love visiting Hopper and Bean, delicious food, great service.

Great world food selection. Sell polish and Asian food.

Love the staff at customer service and the checkout teams. They keep the shop going strong.

Used to be a great place to shop but not any more....

Massive store, friendly staff, good prices.

Why has Sainsbury's moved everything around just before Xmas so customers can't find their normal shop.

making me wate 50 minutes to an hour for a fake fire alarm and i only wanted one thing they overcharge for btw its mango and 2 pound 30

Sorry but I just don't like sainsbury. I find it overpriced and that it underdelivers.

Love Sainsburys could be a little cheaper

Since when cutting a loaf of bread baton needs to be paid additional 40 pennies service charge?

Pretty good local sainsbury with clothing , Toys , Groceries and an Argos .. Please to shop , well maintained, good stocking and fresh food..

Useful local supermarket with argos and coffee shop inside

It's a bit of a maze but easy to find things you need.

Love coming here for shopping as it has everything you need and more. Sainsbury is the best shopping option for me and holds great value also in price too. Always come here.

Dirty, expensive and poorly stocked. Had a fully trolley and was horrified to find that only self service check outs were available. Fortunately I persuaded a supervisor to open a check out. We are reluctant to return.

Very busy. Queued a few minutes to pay for the shopping. The newly refurbished Starbucks is much nicer now.

Depressing experience all round. Such a drab, life sucking interior - feels like something out of the 70's. At the auto tills, there is ONE person servicing about 15 tills, doing all the age verification, refilling receipt paper, resetting the continual ’unrecognised item’ red lights etc etc. 2 mins to scan shopping, 5 mins spent waiting for them to get round to our till. Dire

No phone reception is not helpful

Has my favourite, cholla bread! Yum!

Didn't shops just deliver there

Great place to shop, friendly and helpful staff

Decent range of products, bad signal in store so trying to smart shop on your phone is annoying. But scanner works as long as I have my nectar card ready on the phone before I get too far into store.

Nice supermarket with all departments, including electronics, pharmacy, photography, café, tabeco, lottery, clothing, and all the household stuff. The car park is huge as well.

No more fishmonger or butcher in store, selection or fresh fish and meat very disappointing ,buying these items from else where now.

2 days before expiration date the blueberries I bought there were mouldy. Contacted them via their website and was told my complaint and refund cannot and will not be processed, unless I provided my address and other personal data, which I refused to give them, as I don’t think it’s appropriate and definitely I don’t think it’s necessary in order to apologise and send a digital voucher for the value of the blueberries that ended up in the bin. Despite all the money Sainsbury is making and the great responsibility they must assume towards their customers, they don’t seem to be bothered by the fact that I could have gotten a food poisoning had I not seen the mould before eating. Nope- they’re just “following their procedures” which apparently is “No address details, no apology or money back for the poor quality mouldy product we sold you”…

This store is going downhill fast

Given conflicting information regarding returns. Supervisor totally unsympathetic regarding crossed wires. Not first time their electronic handsets have let me down too . Going elsewhere after being with them for years

I must say the staff encountered today were exceptional. They went above and beyond when I'd lost my 79 years old aunty with mental health problems whilst looking after my disabled mother. I thank them immensely for their professional speed with which they acted. However, the same can't be said for sainsbury's security who was asked several times by the manager to look for my aunty but he kept insisting that he had been asked to look for a lost key. Obviously doesn't have a clue about priorities and therefore shouldn't be in security profession in my opinion.

Clean good products great beer and whisky range

Never enough staff recently, most tills shut and each time I visit queues are 4-5 people deep. Many of the shoppers are elderly or have young kids and so the length of the queues is unacceptable. Self scan never works, always sends me for a rescan, doubling the time to check out. Despite this being my local store I’d like to avoid, especially now the pharmacy has shut down too.

Terrible customer service at self-scan checkouts. Will avoid this store from now on.

Nice shop with good choices and friendly staff.

Have used this store for many years, but now required to scan your receipt when leaving self service tills - not easy if carrying bags - will not be back...