Sai Wu in Carmarthenshire

Went to Sai Wu for dinner, and once again it did not disappoint. Some previous reviews had worried me, but our experience was superb from start to finish. As always, Sai Wu offers not just the standard Chinese takeaway menus that you can find everywhere. We absolutely enjoyed the Firecracker fried rice and the Honey and Ginger Prawns! Another one that we couldn't find in any other Chinese restaurant is the Chicken in Garlic & Basil which tasted amazing. We also ordered the Special Chow Mein, Salt and Pepper chicken, and Crispy Chilli Beef. Everything was just bursting in flavour. Very good food and attentive service made for an enjoyable evening. We'll definitely come back again.

The Sweet & Sour Pork was just SOUR and they served it with no rice. The portion was small!! The kitchen staff talks too loud. It ruins the dine in experience and they dont dress like they are at a job. Skip this place. It lacks a lot, especially personality.

We arranged a take away by phone. Although we did not have access to a menu the owner made this a simple experience. Done on time and piping hot. The spring rolls are excellent. As was the rest of what we ordered. We opted for take away because of the dog. But the owner would have been more than happy for us to bring the dog.

Just had another meal from this excellent Chinese restaurant. As always, the food is delicious, with so many various dishes to choose from. The service is excellent and the manager very accommodating and friendly. We find the prices are extremely reasonable and the restaurant is immaculate!! Hygiene standards very high. We cannot wait to go again. Thanks

My wife and I had not ventured out for a meal for several months because of the pandemic. It was therefore a special treat to rediscover the Sai-Wu Restaurant this January. The food was delicious, the service was excellent, and we had a friendly chat with the delightful owner, who was an excellent host. Both my wife and I would recommend the Sai-Wu Restaurant for a superb Chinese meal in a cheerful setting.

Ignorant people, with poor food that's overpriced. at the time I was the only customer. Half way through ordering my food, the lady taking the order was rude and walked off without explanation. I questioned her attitude and, quick as a flash, the owner appeared; he was rude, unapologetic and anxious to have an argument. I pointed out his lack of customer service skills whereupon he told me to leave. I was shocked in a bemused sort of way because it was a completely calm conversation. He's clearly not a man that will tolerate any criticism, or offer an apology. Reading some of the other reviews, they all clearly need retraining. It was surreal, I though I was in Wong Kei's hahaha! From past experience the food is indifferent, but if you have no other option on a wet Sunday night in Carmarthen, my advice is to bite your tongue ;-). Good luck with that.

Had an exceptional evening with friends at the Sai Wu, and really enjoyed the food and family atmosphere. Highly recommend the crispy beef and sweet and sour chicken! Was highly reassured by the care the owner and staff showed to us, as was a bit nervous about eating out in the current situation, but they followed all guidelines and were attentive and welcoming. I look forward to return and try other dishes from the wide ranging selection - apparently the “firecracker” rice is well trying…. Definitely be giving it a go next time. Many thanks to the owner for a great evening out - just what we all needed to raise our spirits and happily fill our bellies.

The owner was very rude, seemed like he only cared about himself. Food was very good, took around 45 minutes from when we called, prices quite high on some of the dishes. Other bloke who was working there was quite nice, he was always speaking positively about the place/people working there and suggested a very nice dish. Said he had only been working there since September but seemed very experienced. Overall, it was a nice place with good staff and food, but not to positive on the Owner and the prices of some dishes.

Sai Wu is my favourite Chinese restaurant in Carmarthen. They have such a good selection of vegan friendly dishes. I was so sad when the owner retired but was pleased to see they are back open again on weekends for takeaway and delivery. I had my favourite garlic mushrooms snd firecracker fried rice with no egg. Delicious. Welcome back!

Highly recommend the ribs in garlic & black bean sauce, the meat is so tender it falls off the bone and the sauce is beautiful. The best sweet&sour chicken Cantonese we've had. In regards to the last but one review about old potatoes sprouting, you can clearly tell that the chips are pre cooked frozen ones, nothing wrong with them at all. If your going to go out of your way to leave such a detailed negative review, the least you could do is tell the truth. Staff have been more than accomodating during this pandemic, and have made it a smooth transition whilst reopening for takeaways. Delicious food as always!

Food ordered about 7.30pm arrived when they said it would. Everything battered was soggy, the egg fried rice burnt and almost unrecognisable either visually or taste wise. It was lukewarm - which was worse than being cold. When my friend bit into his prawn toast he vomited but its his belief it was the house special chou mein which made him ill. Never again!

Ordered during the covid-19 pandemic so was expecting things to be a little different, so after a lovely day out we decided to order from here as a treat as we was also staying locally but wish we hadn't. We couldn't find a menu online or on their website so had to order kind of blind. The woman who took the order was a bit abrupt with correcting some of our food choices and delivery would be 45 minutes, cash only. We didnt have cash as most businesses was taking card payments only during the current situation (covid-19) so we decided to collect after finding a cash point. We arrived about 20 minutes after placing the order. It was already waiting 🤨 and smelled great. Well down hill again from there, when we arrived back to our cabin 8 minutes later the chips was cold and made using old potatoes with had new shoots starting, ribs in a watery, flavourless liquid - definitely not a bbq sauce, dead fly on the lid of one of the containers, and the chicken in satay sauce (peanut based) well you could of eaten it even if you was allergic to nuts because it had none and again in a watery, tasteless spicy liquid. Special fried rice was ok. For a business that has been going since 1988 you should really know better, this day and age you have much more competition so need to up your game and perhaps revitalize your taste buds. Wish we had looked at the reviews instead of just looking at the overall star rating.

My husband and I wanted a Chinese takeaway and our usual was shut. We decided to give Sai Wu a second chance - wrong choice, very wrong. greasy food and watery sauces, but dry meats? We normally avoid ordering from this Chinese restaurant due to the poor treatment of staff and hygiene (numerous past staff members have disclosed their unhygienic practices). The food quality was atrocious, fabulous for a 4am post night out snack, but even for the price we paid, I wouldn’t even bother!

Myself and two housemates thought we would give ourselves a treat, what an awful idea. Food was cooked within unrealistic times, this shows within the quality of food. Sweet and sour sauce which tasted of pure vinegar and BBQ sauce which tasted of watered down gravy. I ordered crispy lemon chicken for myself which was chicken balls cut up with lemon flavoured water on the side. Nothing like I have ever seen before, so disappointed and will be avoiding this takeaway in the future.

Travelling home to see family over Xmas and was delighted that we could actually sit down and have food, rather than take back to hotel. Lovely lady served us and food was amazing and great value!

Ordered NYE, was advised an hour to an hour and 15 minutes wait. So we waited, arrived to collected and then waited almost another HOUR. At no point were we offered an apology, just a constant steam of excuses ,won’t be long’, ‘they are making it now’.Got home, and it was possibly the worst Chinese takeaway I’ve ever had. Sweet and sour sauce so watery and almost vinegary it went straight in the bin. We also ordered a pot of hoi sin which was like water too. Chips over cooked. Sweet and sour chicken not crispy. Chow mein and shredded beef were ok.Overall not worth the money, poor service, long wait, poor quality.First time we’ve ever tried Sai Wu (we usually go to Oriental Garden) and we certainly won’t use again.

This was a takeaway experience rather than sit in. Chinese takeaways can be very much hit and miss depending on where you go, this place is definitely on the upper end of the scale. Pleasant service and food, exactly what you expect, also very fairly priced.

Tried preordering a take away tonight as I've done here on many occasions in the past 2 years. I've had no issues prior to this evening but I was completely gobsmacked with the reaction I had over the phone. The lady taking the phone orders was extremely unhelpful and rude. She refused to take the preorder as she couldn't guarantee the order would be with us by 7.30pm. I clearly told her on more than one occasion that I understood this and had no problem with it being a little late as this has happened before. She firmly refused to take my order.To top it off another female employee in the background was backchatting and making extremely rude and unnecessary comments. I was put back as I've never been spoken to like this before. Such a shame as the food here is great. We were really looking forward to a Chinese takeaway tonight but there's one thing for sure we won't be ordering from here in the foreseeable future! Despicable customer service!

Waited 40 minutes for a take away!!!! Was it worth the wait? NO## Very nice ladies working the front of house taking orders. But I will not be going back it was tasteless# Very small portions also compared to other takeaways I've used.

We love Sai Wu and eat there a lot. I don't know what that other review is referring to about a buffet--we have been eating there for years and they have never had a buffet. The food is really delicious and there lots of options for vegetarians and vegans. We had F7 from the fusion range tonight and it was gorgeous-- spicy with a hint of lime. Service always good too. Lovely,friendly place to eat.

Went for buffet option. Bit expensive at nearly twenty pounds per person but service was good and food average. The decor is dated and definitely needs a refurbished but if you are looking to get your Chinese meal fix for the week it isn't a bad place to go.

We ordered a home delivery on Sunday and the guy that delivered it was really polite and absolutely gorgeous, a beard,sleeves and a lovely smile,wow,oh the food was really lovely too.

Just came on the Sai Wu by accident. We had not booked but were made welcome immediately by the lovely waitress. We had the banquet for 3. The food was amazing & servcie excellent. Very good value for money and drinks very reasonable.

Called in for food, plastic covered tables with paper overlay cloths, fairly busy but you could hear the staff gossiping in the kitchen, no attempt to keep their voices down, which could clearly be heard over the restaurant, food was hot and plentiful, worked out quite expensive as nothing comes with chips or rice, would be better to have smaller portions that came with a side than such big portions that you’d never be able to eat, would I go again? A resounding no, definitely not a place to go if you’re having a celebratory dinner, it’s a bit naff!!

Went to Sai Wu for a takeaway a few weeks ago and the service we had was amazing. Staff were very friendly. There was a lovely woman there who spoke Welsh that helped me choose what to have as I’m so picky! Food was quick and lovely. Amazing atmosphere. Would definitely go again

Early evening we visited this restaurant. The place was empty apart from our party of four. It took the staff over an hour to bring our main courses. Even then the food arrived piecemeal. By the time the last dish arrived two of our number had half finished eating and the side dishes had gone cold. The food tasted fine but the service was totally unacceptable and the waiting staff were clueless. No managers or proprietor were present to address our complaint. This is not a place to choose for a pleasant meal.

Went to the Sai Wu for a takeaway for the first time since moving to Carmarthen. The man at the counter was lovely and advised it was approx 30 min wait. We popped out for 10 mins to get a few supplies elsewhere and went back and sat on their sofa. It was quite busy at both the takeaway and the restaurant. Our food arrived and the guy who served us gave us a free bag of prawn crackers and 4 free fizzy cans of drink. We got home and served up dinner. We all said how delicious everything was. Worth the wait. Would recommend the BBQ Spare Ribs, they tasted amazing.

Should have been alerted that we were the only diners on a Friday night. Went ahead and ordered but even spring rolls didn't taste home made. only a soy sauce dip was brought to us and when I asked for sweet chilli, the rations were small. Main meals gelatinous and tasteless. Waitress didn't know ingredients in dishes and the soup had chicken in it but we're told it was vegetarian. Utterly disappointed in overcooked overpriced food. Stick to take away.

1st time I had Chinese ordered from here it arrived cold. So we decided to collect it from there on and we used it regularly and the food is good (if you collect). We arrived back from a long journey so decided to have Chinese delivered today I couldn't be bothered to go out, as an hour went past I decided to go check my phone and I had a missed call (phone was on charge in another room I had left it on silent from the long car journey that was my mistake) , Bare in mind I had the porch door open and was sat in the front room with an all glass front door I can clearly see the front door from where I was sat for that hour, and I would hear if anyone knocked on it. Anyway I phoned the number back and the delivery driver was adamant he knocked on my door, he got a little snappy he obviously didn't want to be wrong. (Customers always right) So after my pointless chat with the driver I rang the Chinese, the lady on the other end made me out like I was in the wrong again (customers always right) Obviously your driver couldn’t have possibly gone to the wrong house, you’ve wasted my time and now I have to leave my house to go get some food! If you do reply to this, ask your driver what car was out the front or was it a van ? Or maybe no car? I would imagine he’s forgotten by now anyway. Thanks for your service it's been a good many years.

Ate on a Friday evening with family. Wide range of dishes to choose from, also with some interesting 'fusion' meals. Food was excellent - really tasty and good value for money. The service was a bit slow - but think there was only one member of staff on in the restaurant and don't let that put you off. They don't take cards though - so remember to take cash with you!

The food here is so delicious and the service is very friendly and efficient. As others have said, the fire cracker rice is just out of this world. My mouth is watering as I write this. I can't wait to go back. I have special dietary needs and they have always adapted my meals without fuss. A few weeks ago I was invited to a party there and some of the guests were vegan. This was no problem and dishes were made especially for them. I wouldn't hesitate recommending this lovely place.

Arrived on a very wet Saturday evening and whilst the restaurant wasn't busy, the takeaway was-the phone did not stop ringing-a very good sign.

Rarely eat out in Carmarthen but decided on Sai Wu, me and my girlfriend were seated quickly and drinks were brought out. The food was amazing I went for Szuchaun chicken with firecracker rice and the portion size was huge but not to big as I may of finished it all. Would highly recommend anyone if you want a quiet night out. I would give a higher rating if I could. Will be coming back or ordering again

Never eaten at Sai Wu before but we are already planning on bringing our friends next month. Lovely food and a amazing variety of choices to choose from. Lovely friendly owner, we could chat for hours. Will definitely be coming back and be ordering our next takeout from here.

Have used this takeaway regularly for years but two recent visits have been most unsatisfactory and will not return. On both occasions, food was omitted from the order, only noticed when we returned home, some 10 miles away. Also,, we ordered curry sauce with one meal, and discovered that we had been given gravy instead. It is like they just don't care.

Ordered a delivery for my family and it arrived before the expected time which was great as I read some reviews where they had taken a long time. We ordered 6 items all together and it came for just over £20 which is a great value for money. The only 2 complaints I have was that the meat was quite dry, and the delivery driver lacked some customer service skills. Other than that it was okay.

I can't describe how good the food is, I don't have the descriptive talents. Try it yourselves and it will not disappoint. We've always had good food here. Loads of choice and will cook how you like it. Takeaway or sit down with a large group, family with kids or a romantic meal for a couple just beware it's so popular that you may have to wait especially peak holidays

We all love this chinese even the kids enjoy it being fussy eaters. Fab food always served hot. Staff always friendly even when rushed off their feet. Never wait to long. Even takeaway is fab. No complaints from us.

On our way back from a day at the incredible Barafundle bay we looked at some reviews and rang our order ahead.

What a delightful meal, served by the equally delightful Joel, a most entertaining young man, he made us feel at ease immediately with his beaming smile and his appreciation of our choices. A return visit is definite.

Hubby and I ate early in the evening so when we were in the restaurant initially we the only one's in there. The young lady that seated us and served us was very helpful and polite. The food was tasty and we would certainly eat there again.

Came here with my Dad who is a regular customer. A very warm welcome from all the staff. Absolutely delicious food, couldn’t have been better. Looking forward to my next visit!

Fabulous choice of dishes value for money very speedy service and a free bottle of wine too on our order .. definitely return and recommend

We often came here and always had a good meal ,but it always got cold quickly. This time the food was hot as there was hot plates on the table ,hurrah! However ,strangely there seemed to be a blob of gravy on top of each dish. The duck in plum sauce was really not very nice . Can't see we will be returning .We found the staff untrained and with no uniform as pointed out by other reviewers . It really wasn't very good this time .

I fancied a Chinese meal so over to water street we waled anf into the sai wu. we knew that the food was excellent there and that it was usyally busy however we were earle 7pm going in and although very bussy there wasstill room there. we weregreeted by very friendly staff who greeted us and led ud to s tsblerthen hr took our order,ehile he was away my eyed scannedded the wonderfull decoe,and the buzzvof the custimerd chstting lutersllt msde for s plesnt night. yhtf food came snf it smelt snd tssted wonderfull..;ee ploughed our way through what was a sufdtstisl mesl;

Visited this Restaurant on 12th February 2018 because my usual brilliant Chinese restaurant is closed on a Monday. ( Fortune House)

Often order a take away from here and the food is always great quality. When I had been incorrectly charged they rang me to let me know and arranged to take it off my next bill

Best chinese in Carmarthen Stunning food wide choice on menu. Extremely popular and busy but always organised Always return

We recently had a chance to visit Sai Wu Restaurant again, and once again it didn't fail us!

Without doubt the best Chinese sit down restaurant in Carmarthen. Superb size portions, always tasty, service with a smile, we love the place, extensive menu to suit all tastes, well run, great food simply great

Having been to this restaurant many times before with friends, we decided to take our two young children for their first experience of Chinese food and it did not disappoint. We were greeted by friendly, efficient staff who had already put a highchair by our table for our one year old daughter. Our order was taken quickly and the owner brought the drinks to us and took time to have a chat with us and engaged with our two daughters. The food arrived promptly and it was all fresh and tasted really nice. Both of our daughters enjoyed the pancake rolls and loved the novelty ice creams! To top it off, the owner gave my 4 year old her own set of chopsticks to take home.

Very convenient location. Good choice of meals available. And of very high quality & quantity, too! Very friendly staff, which is always nice!

Very welcoming pleasent dining area good choice of menu good quality/quantity good fair prices down side they only accept cash!!!

We had some out of town guests (including a ravenous teenage boy) and we all had a fantastic meal at...

Caminábamos por la calle en la noche y pedimos nuestros favoritos usuales - limón pollo y carne en salsa de alubias negras. La comida era de una calidad que no me puedo quejar y el servicio era excelente. Como era mediados de semana el restaurante estaba bastante tranquilo, aunque había un par de grupos.

Tuvimos una excelente comida. Generosa porción y un buen precio. El servicio era amable y rápido. Ambos palillos y cubiertos ofrecidos así podríamos usar.

Encontramos con viejos y nuevos amigos para una comida en Sai Wu la semana pasada.

We visit Sai Wu quite a lot and it never fails to be a great night out. We are vegan and there are plenty of delicious vegetable dishes to choose from and they will happily make the fried rice without egg if you ask. We had the vegetables in garlic basil sauce tonight and it was so flavourful. Also, you can't go wrong with their garlic mushrooms. Definitely worth going! Thanks for a great meal!

Had a cracking time, lovely food and good chat and all that mad stuff.Would recommend and all that fluff.

Sai Wu offer convenient service and are just a phone call away with a huge choice of authentic cuisine. We never fail to have a nice meal, the four of us always eat different dishes and they deliver too!! Perfect if you've had a few but really fancy a takeaway, four clear plates and full tummies! Thankyou Soong!!

Ordered a meal for two and explicitly stated no mushrooms as I am allergic. It arrived with mushrooms, good thing I noticed or I could've ended up in hospital. Phoned to see what they would do, and no apology was given, they said they would need to check whether we had to pay for a replacement! They then said that it would be an hour to send another, which when you've messed up an order, is a bit long if you ask me. We decided to go to pick up the replacement, they asked us to take the wrong order with us and when we got there kept asking if we were sure we ordered right, making us feel like it was our fault for them messing up.Got a replacement, no apology and no sight of a manager or cook to apologise, no offer of refund and/or compliments. Food we ended up eating was pretty bland, and a crispy chilli beef we ordered was more like a soggy sweet and sour, although the fact we had to leave most of the food to get cold whilst we collected the other might have contributed to that. So disappointed with the lack of apology, the lack of care about allergies and the food itself! This isn't the first time an order has been messed up either, which leads me to believe, it's not worth spending £20 on a small takeaway for 2.

Where to start.... extremely disappointing. The Restaurant interior resembles a Christmas dinner at an old peoples home. Food was poor/average, with the "crispy" seaweed tasting like it was made the night before. They didn't even offer or bring prawn crackers to the table unless you asked. Nor do they bother with cutlery or chop sticks... I had to ask for a fork as there was no cutlery on the table, just massive serving spoons which came with the food. Finding dust piled up on my seat was pretty horrendous as well. The young waiter and waitress tried their best to which was the only positive. Other staff just stood about in the kitchen with no real purpose or interest. Perhaps it was just a bad night, but certainly would not recommend to anyone. I've had better quality takeaways elsewhere.

It is really impossible to fault Sai Wu. The quality of the food is fantastic and represents real value for money. I am never disappointed by the food and the service here.

Called on the off chance, the food and service was excellent, we have had a take away a few times before which is always good, this time we ate at the restaurant and really enjoyed,

Friendly service: lovely food for takeaway. Reasonably priced and ready in a good time. Would recommend and return.

Ordered chicken and cashew nut, duck in plum sauce and satay chicken to takeaway. All of them were pretty tasteless and greasy, the duck in particularly as it was pale and still had thick layers of skin and fat on it. The satay chicken was small pale chicken pieces and lots of onion in a brown water with some chilli in, and a feint hint of peanut. Would not bother coming back.

Ordered a take away for the 1st time, had to bin it, don't bother, gross greasy food. Various starters and mains, soggy crispy beef, all tasted the same, not nice at all.

Having read the reviews I booked a table for 6:00pm as a pre theatre meal. Must have caught them on a off night. Meal was below average. Service was not good. Had to leave some uneaten food as at 7:15 we had to dash for the theatre. Sorry but not impressed.

We have been introduced to Mr. Soong's place by a good friend who had previously created an interesting relationship amongst Asian cuisines. There has been many occasions when either us or a group of our friends gathered around table of Sai Wu, for a nice meal and cosy atmosphere. Our definite favourites are: shredded beef, prawns sizzler (make sure you order it on a sizzler pan, although not on official menu), and fire-cracked rice! If you want to be adventurous, try oyster sauce dishes! We have never felt bloated, as they don't use msg. Uncomparable.

i order from here quite often for take out but this time i sat in with the family for a birthday meal good service fast good atmosphere

We have had a very good and happy time in sai wu at our birthday as family time food was very well made and hot we had to wait a long time for our food but was worth waiting four

First class meal. Very clean tasting and not salty like I have experienced elsewhere. The place was very busy which is a testament to the quality of the food. Keep up the good work and many thanks......

I've had food from here a few times, takeaway and sit-down, and it's always been excellent. The service is also excellent - everyone is very friendly and welcoming. I would definately recommend a visit if you like Chinese.

Lovely food we went there for the first time last Saturday and defo going back we are even thinking of going there for our xmas party owner even came our and saw us how nice was that

Stunning food. Could do with a few more phones on the weekend, end up calling around 6 times to get through, worth it though.

We visited Sai Wu on 18th November for my daughter's 18th Birthday. We were a fairly large party but the staff and the owner bent over backwards to accommodate our every request. The food was delicious, the staff friendly and the atmosphere was delightful. Would definitely recommend it and would happily eat here again.

Ordered delivery twice now. Food is alright, chips are soggy, as is the bag which falls apart when taken out. I also ordered the same on both occasions, 1/4 duck chips and sweet/sour suace, first came to around £14 and then second £20?! Not sure how that works, so suggest being careful when ordering and paying. And if £20 is correct then that is super expensive!

Great food and extensive menu. They offer a wide variety of unusual Asian dishes. I visit Sai Wu every time I'm in Carmarthen. I've never had a bad meal here.

Sai Wu is always a sure bet when company comes to town. My husband and I are vegan and there are plenty of delicious vegetable options for us (try the firecracker rice--if you are vegan just ask for no egg) and my meat eating parents found plenty of food to their satisfaction as well. They even do a few western style dishes so my step-dad had steak and chips and gravy while the rest of us ate Chinese. The food is delicious and very good value for money. The service is good and the owner incredibly friendly. Sai Wu is the perfect place to take your family--there really is something to suit everyone's taste. Highly recommended!

Have now had a meal at the restaurant as well as having had a take-away delivered to the house. Both meals were excellent!

As a group of 8 adults we ate at Sai Wu and the bill was £120, including drinks - we had lots to eat and the food was really nice. Being used to city prices, I thought this was amazing good value. The service was friendly but inattentive. We had to knock on the kitchen door for the bill, but it was not rude, I think the staff were just very busy.

After a busy week of sightseeing we decided to stay in Carmarthen for a night and looked up this restaurant on the Internet as it was close to our hotel.From the outside it looks a bit shabby and you can't see in through the windows also there isn't a menu in the the holder in the window either But inside it is fine with room for about thirty or so ,also it is a takeaway and that was quite busy at six o'clock on a Saturday evening We had to choose our seats as no one was in the restaurant. Then get our own menus as no came to see us.when our waitress arrived who must be the owners daughter she could not be more than 13 years old but did a decent job but unfortunately she seemed to be the only one working so things took a while to get ordered. Food delivered and a long time to get our bill We just ordered simple dishes and mains only as we didn't now this restaurant I chose a chicken curry which was nice and Singapore rice which wasn't that great it was basically fried rice with a bit of pork, prawns. Chicken and large pieces of peppers unfortunately it wasn't very spicy or that good .The gf wasn't particularly hungry and had a chowmein which was a bit too salty but being a nice person didn't want to send it back as the young waitress looked busy enough, so she managed to eat half of it .The bill with two drinks came to around 26 pounds .Would I eat there again if I was in town possibly but only if I saw plenty of staff out front

Ordered meal at 7, an hour wait which was fine. We have had a few bad meals in the past but haven't had a meal here in a while thought we'd try again. And once again disappointed. Chips were so greasy and soggy and also cold! Crispy beef was the opposite of crispy! Soggy vile mess. Satay chicken had no taste of satay and was all peppers and pineapple. The whole meal was barely warm. Tonight we gave this place another chance and can safely say will no longer visit again. After reading the awful replies to some of these reviews by the manager I didn't bother to ring to complain, didn't see the point as he sees no wrong in his restaurant. Maybe if he took notice of his reviews he'd have more custom

Despite a tired looking frontage, Sai Wu is a delightful surprise once you step inside.An attractive and helpful waitress helped and advised us with our choices which we thoroughly enjoyed. The portions were so generous, I had a doggy bag to enjoy the following day. Although take away and delivery service was brisk in the adjoining part of the restaurant, we were more than happy with both the service and the food.

We keep returning to Sai Wu, particularly for take-away meals, which are always of a very high standard and freshly prepared. In addition to the usual meals you would expect to find at a Chinese restaurant there are some interesting dishes, such as the fusion ones, that provide something different. The staff are always polite and efficient and the owner extremely friendly and helpful.

Passing through on way to Haverfordwest and stopped for something to eat. Found this Chinese just off the main street. Service and food were very good. Recommend.

I usually get Take Away meals on a Friday from this Restaurant /Take Away. I is excellent and arrives promptly within the time limit given, and is really hot and delicious.

Visited this restaurant for the first time this month after it was recommended by friends. We had a lovely meal and the staff were wonderful. We'll certainly be back regularly. Colin

Great food, an extensive menu and big portions at great prices. Service was very good. Does not look much from the outside but the food made up for it.

Part of a fundraising group with a variety of ages. Everybody thoroughly enjoyed themselves. Been a few times and can't wait for the next time.Food great and service first class even though we were a large group. The young man who served us was particularly attentive and helpful.

Arrived friday afternoon with family the food was excellent ... Staff frindly ... Nice day we will be back again ... Thanks

Service very good, friendly owner and very tasty food, we had a take away for 4, it fed 5, plenty of food everyone enjoyed it, Free bottle of wine was very good, the extra chips were a disappointment but that was not a big issue, we would all recommend this restaurant for a take away.

Back at Sai Wu again for a pleasant evening meal with family and family friend. Food here is great and staff are friendly and happy to cater for dietary needs. We'll be back!

Having visited the Sai Wu on numerous occasions, the quality of food and service alike never ceases to impress. Service is always prompt and polite, making eating in the restaurant an enjoyable experience. The menu offers a good selection, from speciality fusion dishes, western dishes and traditional chinese dishes. I would highly recommend a visit, or even a takeaway, which is also available for home delivery!

myself and my wife are both vegetarian and to make things worse she also celiac, this can make eating out difficult. the food was delicious and the service amazing. will be going back soon.

I have ordered from Sai Wu for the last year and it is lovely, both food and service are brilliant!! great portion size, friendly atmosphere, and lovely staff. highly recommend beef curry and chips, chips are all hand made and curry sauce is divine.its what I have every time I go!!

We do eat here occasionally and each time I have to say it is the best Chinese in town. This time our party included a fussy 4 year old and a pensioner who thinks that anything other than meat and two veg is dangerously foreign. All the staff looked after us very well and accommodated all our various requests with good grace.The proprietor is a thoroughly nice chap with a cracking sense of humour. We will be returning soon.

We went to the restaurant on a surprisingly busy Sunday evening, plenty of people in the restaurant and getting takeaway, always a good sign. Service was excellent, our waiter friendly and efficient. The food was really good too with the hot and sour soup the best I've had in ages.

A party of 42 went to enjoy an evening of Chinese food. The food was excellent and came in great abundance. The service was challenged by the closeness of the tables but was done with panache. We were looked after by Mr Soong Ma, the owner, who gave us a warm welcome and. of course, he was cooking the food with his staff.I would recommend this restaurant to anyone who wants to enjoy excellent Chinese food.

Really enjoyed food this evening from Sai Wu. The service was also excellent. If you want Chinese in Carmarthen then Sai Wu is the place. Thanks very much.