Based on 352 opinions finded in 3 websites
Based on 352 opinions finded in 3 websites
Nº 119 in 477 in Wealden
Opinions
Since it has changed hands pizzas are even better!!! Fast delivery too
Tammy Roxburgh . 2024-11-09
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I had the Burrata cheese, it was dreamy.
Kelly Winmill . 2024-10-26
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Popped in here for lunch on a Sunday afternoon. The prices are great at the food is appropriate for what they’re charging. It’s not going to blow your socks off, it is well worth a visit for a reasonably priced meal.
René W . 2024-10-23
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Went in lunch time & had a fantastic Tuna pizza.
Tony Akitt . 2024-10-22
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Always very friendly to us,the customers. Good food.
Lynn Wooldridge . 2024-10-20
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Result enjoyable impromptu visit. The owner was extremely pleasant and all staff were attentive and friendly. Food was excellent and very traditional Italian style pizza. Prices were very reasonable. Recommend visiting.
Tim Player . 2024-10-18
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Fantastic last minute meal yesterday for my son’s birthday. Food was excellent and prompt, service was exceptional. We also ordered pizza and stracceti (spelling probably wrong!) to take away. Highly recommend.
Hailsham Chiro . 2024-10-15
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Very fresh calzone. Staff very good.
Jason Long . 2024-10-12
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Family dinner, everything we wanted
andrea wharam . 2024-10-12
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This place is fabulous great atmosphere great food and lovely staff I would highly recommend and will be back
Louise Hadden . 2024-10-11
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The gluten free pasta and pizza is divine! As someone who is gluten free, it’s always a struggle to find a place who accommodates, but Rustico is amazing! Love the bolognese!
vbg hghghgh . 2024-09-14
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Downloaded the Rustico app to order a take-away as they said they no longer took orders over the phone. Their app lost my order which I had really struggled to put in the basket in the first place. Tried several times and was presented with a blank screen and so gave up. Their Hailsham manager told me it was more than his job was worth to take an order over the phone. I deleted the app and wont go to Rustico again. Shame because we liked their pizzas in the past and they used to be very pleasant and efficient when we phoned our order through. Why do these companies think they dont need to give personal service any more - especially in an industry that is really struggling?
Richard Goldsmith . 2024-09-07
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Wrong Order. When tried to contact restaurant, nobody answered
Sneha . 2024-09-04
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Sent wrong food and wouldn’t answer phone to resolve matter and it was stone cold
Tyler . 2024-09-04
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I found a pepper on the base of my mozzarella pizza
Alysha . 2024-08-31
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The service was awful we were having a leaving meal for a work colleague and we were rushed to place orders for food, when it arrived the lasagne look like it was for a child and didn't come with any salad or sides. My colleagues pizza were burnt on the bottoms and dropping with grease. The staff was rude and did not deliver a service with a smile.
Cassie Mcivor . 2024-08-18
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Enjoyed the food. Good choice of pizza and pasta. I had Arrabbiata rigatoni with added mozzarella.
Mel Martin . 2024-08-02
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Staff all lovely and welcome, food was amazing catered for all, would recommend x x
Michaela scott . 2024-07-29
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Eaten in 3 times now and ordered takeaway at least twice if not more. Every meal has been delicious and staff/service have been great every time!
Geoffrey Rankin . 2024-07-28
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Diavola pizza 👌and gluten free one for the misses, 💯% ordering again
STEVE DUFORD . 2024-07-28
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Good pizzas if you can actually get an order in. But they don't take orders over the phone so you have to go online, Which at 9pm on a Friday night allows you to go all through the process before giving you collection or delivery slots, only for the following day. Pointless waste of time! Sorry, maybe a bit harsh, but I'm working this hungry!
Jenni Fleming . 2024-07-19
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Ordered our for the first time here for home delivery - huge disappointment Food was due to arrive at 845 it arrived at 940 -although on the app it said it had left the restaurant at 9pm, and then the app said our food was delivered i rang the restaurant- lady extremely unhelpful pizza arrived burnt not even rustic it tasted to much like charcoal to enjoy and was extremely soggy - will not be ordering / eating here again
KR Isted . 2024-07-17
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Slow service, order was not ready when I was text to collect, staff said head office text in certain time frame not when food is actually ready
Malcolm Sales . 2024-07-05
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Fantastic food and superb service, 3rd time me and my better half have been there and it's brilliant, meat pizza with meatballs is the best, dog friendly too, which for us is perfect ❤️
darryl verhoeven . 2024-06-28
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Amazing traditional pizzas and the staff are always friendly. Now that they are dog friendly it is even better!
Sandy Leverett . 2024-06-13
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Had another lunch here recently. Probably 5th or 6th time in the last 6 months. Service was fast and the server so friendly and welcoming. Their lunch deals are great value and though it is never heaving with people at lunchtime, the speed at which the food comes out is always consistently good. Food is tasty and plentiful.
Julia Roberts . 2024-06-12
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First time at this restaurant and will definitely be back. The atmosphere lacked a little where it was so quiet but the food more than made up for it. Some of the best Italian we’ve had in a long time - rigatoni pasta was perfect and their pasta sauce was exceptional. Really good prices too.
Laura . 2024-06-06
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Love the flavors. The tomato sauce is bang on. Their pizza/bread is fresh and tastes amazing. The meatballs weren’t fresh so a tad disappointed with that. Will go back for the sauce and bread though
Deborah Paul . 2024-05-29
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Honestly? The best Italian-Neapolitan restaurant in the UK. The menu is 100 % pure with no bad influence whatsoever. Pizza is absolutely perfect, pure Neapolitan, dough is well done, all ingredients are very well balanced and fresh. Calzone was one of the best I ever tried. And tried a lot. Pasta is home made, al dente, bolognese sauce was light almost uplifting, made with majority of tomato reminded me about the taste of childhood full of sun. Definitely not the usual disgusting beef stew type of nonsense served in most of food poisoning facilities. Perfect. And the coffee? Just amazing. Double espresso was a real amazing experience with surprisingly changing taste during a sip from gentle sour to pleasantly bitter at the end. I couldn’t believe it. I had to have another one to confirm my initial impression. Well, service was great as well but this is something expecting if you serve food of such quality. Believe me I’m no joking if I say it’s worth to stop here on the way from London to the south even if you have to make a little diversion. 100% recommended. All of this for very low price for the highest quality.
Radim Licenik . 2024-05-27
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One of the best pizzas we had outside of Italy.
Marco Barthel . 2024-05-24
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Tried to palm us off with about 6 pieces of ff pasta each but failed to tell us before we ordered that theyd run out.
Wendy Clyde-Elliott . 2024-05-23
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Fabulous pizza, take out ready on time and tasted delicious! Recommended,
Sarah Patton . 2024-05-07
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Visited today with the family and was great. Kids got to stretch there own pizza dough & make it with there own toppings etc. Service was great, would happily return. 4 of us ate here with drinks and pudding for under £60 :-)
Steven Lyons . 2024-05-06
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Good reasonably priced food and friendly staff. Good theming.
John Taylor . 2024-04-29
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Bravo!! Food was tasty, like mamma used to make. arrived lovely and hot.
ELAINE . 2024-04-05
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food was okay visited on last thursday . i have visited the resturant 3 times earlier 2 was ok fully cooked and great food by ponychef but the services last time was worst not good food niether cooked proper and staf was not at good service.
Mohit Narula . 2024-03-31
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Dinner for one: Pasta alla Puttanesca with garlic bread (V). Was absolutely delicious 😋 support your local eateries people!
Julie Martin . 2024-03-22
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Amazing place and dog friendly. Loved rib
charlotte gregory . 2024-03-20
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it came so quick and food is always 10/10
Evie . 2024-03-19
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Unfortunately food really wasn’t very nice, super burnt bottoms of the pizza and just in general wasn’t enjoyable. Had this pizza before for delivery and never had the issue, the server was nice and took a pizza off but we won’t be ordering again.
Sara B . 2024-03-13
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Nice place,very rustic.. Very good pizza , the waiting time wasn't bad.. You can have kids birthday party there.. Really enjoyed it.
Just ME . 2024-02-17
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what a disappointment! chips cold and soggy . pizza greasy and totally bland. chips unseasoned. would never order again
Emma . 2024-02-17
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Friendly, quaint, clean. Good quality food at reasonable prices
Pete Thorne . 2024-02-15
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Was only ruined by people smoking by the front door, it didn't smell nice and the smoke was burning my wifes eyes. Awsum otherwise
P . 2024-01-30
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Such good food and amazing delivery service
Phoebe . 2024-01-24
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Delivery time was over an hour late, and food was lukewarm at best when it finally arrived, unacceptable.
James . 2024-01-20
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Pleasantly surprised with this place. We have walked past countless times but never been in. Decided to have a spot of lunch and taking advantage of their Lunch special. Good food and great value for money. Just wish they would share their Pizza sauce recipe with us, :) Good work.
Tyrone Da Silva (TyeDrone) . 2024-01-18
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Gorgeous food, excellent prices and beautiful atmosphere.
Lynsey Clarke . 2024-01-13
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My fiance and I ordered a pizza and lasagne to share as we've never eaten from here before. I have to say the lasagne was atrocious. There was no white sauce whatsoever and it was dry and just slopped into the container. The pizza was ok but nothing special really. Very disappointed
Chloe Wright . 2023-12-29
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I am so surprised at how disgusting the food was tonight. We tried a new pizza and a usual one and they were absolutely awful. I can’t believe how awful our experience has been. Never again and again am sorry you provided such awful food.
Dr Rob Archer . 2023-12-21
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Had a wonderful take away from Rustico last night. Both pizzas were perfect and ready for collection on time. We had an issue with the app during ordering but the staff were wonderful in addressing our concerns and sorting the problem out the next day. Excellent customer services and terrific food!!
James Golding . 2023-12-20
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Nice food, lovely staff and good service
Natalie Mulcahy-Vince . 2023-12-16
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Nice atmosphere and food at great prices, can’t really go wrong
Jude Moore . 2023-12-11
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shame foods great in the restaurant, first time ordering for home delivery, food came late and cold.
Julian . 2023-12-01
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Decent example of the chain. Had pizza and garlic bread, cup of tea. All decent. Not much more to say really!
Marc Benier . 2023-11-30
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Ordered my food at 8:40pm, order was accepted, waited and waited until 10pm, for it not to turn up. Accepted the order, took my money then closed the restaurant and didn’t deliver the food. Absolutely disgusting.
Matthew . 2023-11-15
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Food was delicious and hot, couldn't ask for more
James . 2023-11-07
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Lovely waitress looked after us. Restaurant smelt of fried food, and the food was greasy.
amanda bickley . 2023-11-06
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I bring my 7 year old son here every couple of weeks as it is his favourite place to go! He loves the food and the staff are always so welcoming and friendly. Would definitely recommend
Natasha Forbes . 2023-10-27
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Really lovely impromptu lunch. Service was excellent. Dogs are welcome.
Emily Napier . 2023-10-24
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Had a lovely meal with my family. The staff were exceptional; very kind, helpful, and friendly. We really enjoyed the food, and will certainly be coming back. Highly recommend.
Toby Thurston . 2023-10-17
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Lovely food and Amy our waitress was absolutely amazing.
sacide basaran . 2023-10-04
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The lunch menu is really really good value for money, staff really pleasant and the panino polpette is delicious. Will be back.
Phil Gough . 2023-09-12
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Очень вкусно, дружелюбный персонал и удобное расположение. Спасибо! Thank you very much ❤️
Just me . 2023-08-31
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Great food and service and dogs welcome.
Sally Edwards . 2023-08-28
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Great experience, funky setting with memorabilia everywhere. Service was friendly and helpful. Food arrived quickly and freshly cooked. Bill was £52 for four people, 4 mains, 5 drinks, 1 coffee, 2 puds, so very reasonable. Perfect for meeting up after work and will definitely be back.
Kay Stobbart . 2023-08-25
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Terrible … we’re vegan and someone made a mistake in forgetting to choose vegan cheese when ordering When the pizzas came I could tell.. so I called them right away to confirm if the pizzas has vegan cheese or not and was told they were all VEGAN. So four vegans consumed a DAIRY cheese pizza because of being told that. I felt I’ll the next morning so I called to tripple check with the kitchen and was told actually they were all in fact DAIRY .. they offered a pitiful 10% off as an apology…. Which is a total joke considering I’d any of us were allergic to dairy we could have died
Crystal clear Adventures . 2023-08-25
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Een bij elkaar geraspte inboedel maar echt helemaal prima. Eten en bediening ook goed
Peter Bloemink (Peertje2) . 2023-08-20
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We love Rustico for informal and tasty dining in a friendly and happy atmosphere. The pizza is great and always freshly cooked and all the staff are cheerful and friendly. We've been served several times by Evie - she's great. If we have 1 small criticism, which explains the 4 food stars, we think they use more salt than is ideal for us but certainly doesn't put us off. And it's only a 2 minute walk from home. :)
Martin McCaffrey . 2023-08-18
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Fresh, tasty pizza and salad. Our server Evie was friendly, efficient and very polite. Thank you.
Helen Oliver . 2023-08-16
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Nice food & excellent service! Lily is so kind and helpfull!!
Esther Haagsma . 2023-08-08
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Staff is friendly, food is fresh and tasty, overall nice relaxing atmosphere.
Genevieve Botha . 2023-08-07
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We had our little boys 3rd birthday meal here. Very friendly and helpful service from Evie. Evie gave us recommendations and answered all our questions. Food was served quickly and my son loved the pasta and meatballs.
Chris Speight . 2023-08-06
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Always enjoy going here, nice staff, good food and extremely good prices
Debbie Austin . 2023-07-28
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Relaxed Italian restaurant with great food and friendly service. Staff were really good, atmosphere was nice too.
Truong Mellor . 2023-07-23
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Great pizzas and really good value. Served by Evie, who really looked after us, keeping us informed that food might take a little longer due to big takeaway order ahead of us and bringing out the food for our young & hungry granddaughter first.
Chris Stavrou . 2023-07-18
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As far as vegan options go, there's a good choice. Olives weren't pitted but were otherwise alright. The La Vegana was pretty good. It has that strong tasting vegan mozzarella so beware, but the oils easily drown out that taste. The toppings weren't that great though, artichokes and aubergine don't work, tomatoes were a bit odd tasting, but good pizza base and sauce. The Vegan Cocco Bello was amazing. Easily the best vegan dessert I've ever tasted. The flavour reminded me of a box of chocolates for some reason.
Jake . 2023-07-14
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A great Italian restaurant in the High street in Hailsham. There is a varied selection of food and drink on offer including options for those who require gluten free and vegan options. They also have a good children's menu . The restaurant has a relaxed ambience and staff were really friendly and welcoming especially Evie who served us.
Hywel Thomas . 2023-07-08
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Lovely pizzas, easy order process. Vety helpful staff. The GF option & additional topping were great. My large order was delivered a tad early, but they heated up without spoiling, & early is better than late. Will use again.
nicholab bushnell . 2023-07-01
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Lovely welcoming atmosphere, came here with my partner, his son and my children. Fantastic service throughout from Ellie (our server) who was very attentive to our needs. We wanted to leave Ellie a tip but found out she wouldn’t actually receive any of it if a card payment tip was made. Recommend the house red, merlot, this was delicious. Excellent vegetarian and GF options. Will be coming back again!
Lorna . 2023-07-01
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Friendly and professional - the best restaurant in hailsham
T Simmons . 2023-06-29
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We went for a pre wedding dinner and Evie our waitress was absolutely amazing. She was friendly, polite and catered for everything. We had a great evening and really enjoyed ourselves!
Elisha Burcombe . 2023-06-28
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Friendly welcome by the girls. Game's to play while waiting for food. Food was average and had to send 1st pizza back because it was burnt and skinny fries were bland. Service was great and good value for money.
Mic Seacombe . 2023-06-26
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Served by Evie in Hailsham branch very friendly and helpful. Food was good and didnt wait too long would go back.
lynne brooks . 2023-06-24
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I visited with my mother and my 3 children early on a Friday evening. Very attentive staff and our server, Kelly, was knowledgeable and super helpful with helping the children making their choices (and she was right!). Food was first class. We thought we had ordered too much but finished it as this was pizza as it should be, crispy, thin bases, flavourful toppings and really good sizes for the price. Kids want their birthdays there now. We will definitely be going again.
Ma Flavia . 2023-06-23
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Beautiful place and had a great dinner with the wife. Made a better time by a great service by Evie
David Brown . 2023-06-21
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Party of 7 The food has always been good, The service was good, however they did get one of the orders wrong. It was rectified as quickly as it could be. Atmosphere we made our own as were the only customers
Stephan Ritchie . 2023-06-13
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I’m not really into Italian food but my kids love pizza and wanted us to go there. The food was excellent and the restaurant was beautiful. We came from the USA to visit family and we came by and it was such a great experience we decided to come again. The staff there were absolutely great and can we request you to open up a restaurant in NC and send Keri over, we would love to have her. Thanks again to everyone there and hope to go there again the next time we come to visit 😊🙌🏻❤️
peter bowles . 2023-06-09
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Love everything about this rustico, great food and staff, nice and clean, lovely building xx
lucy wright . 2023-06-04
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Great atmosphere! Food was tasty and fairly priced for portions. Would highly recommend the desserts as well!
Brandi Bowles . 2023-05-29
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I haven't eaten a main meal in the restaurant so haven't enjoyed the full experience but I have had about four takeaway pizzas. If you like Italian style pizza rather than Dominoes then I think you should give it a try. The pizzas are really nice and the base is probably the best I've had apart from holidays in Italy.
John Elkin . 2023-05-27
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It is what it is, basic Italian Street restaurant. Service very friendly, food good if a little slow in arriving (Friday night deliveries I guess). Not used to drinking wine from tumblers but generally all ok
Colin Davey . 2023-05-26
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I have been to many of the other Rustico restaurants (Battle, Eastbourne, Bexhill, etc). They have all been amazing - as per my reviews. This one fell short unfortunately. Such a shame as this one is a good size and looked great inside. When we entered there were no staff in site. We stood at the entrance for a good 5 minutes before anyone came over to us. I'm always very polite but felt the member of staff serving us was quite rude and did not make us feel welcome at all. To add to that, my pizza had a soggy base which was surprising as the top was cooked really well.
Ian Fry . 2023-05-21
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Great pizza and service from Kelly and colleagues 😊
Becky Lee . 2023-05-11
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We order from Rustico fairly regularly and it is our favourite takeaway in Hailsham! Such a good size pizza for a decent price with plenty of toppings 🍕
Sophie May . 2023-05-06
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Kelly our server was attentive and efficient. Food was fantastic. First visit. Will be back. Family birthday meal. Thank you
Debby . 2023-05-04
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Delicious! Super quick service and delivery. Pizza was SO GOOD!! Delivery person was really smiley and friendly too. Really happy - thank you! 😃
Sara . 2023-04-23
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We went for lunch on good Friday. We were the only table. Staff were very good and the pizza was lovely. We normally have takeaway and have not been disappointed, but eating in the pizza was even better.
Laura Martyn . 2023-04-15
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Great value for money , attractive staff, will come back
Jessica-Louise Wells . 2023-04-14
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Had dinner here was amazing and service was so friendly and helpful would eat here again
Serreena Evans . 2023-04-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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