Rustic Cup in North Tyneside

Late lunch - 4 of us. Food was underwhelming - my sweet potato and kale patty was uninspiring even with poached egg and feta - where the feta was forgotten at service but added later. My friend who chose the same dish had an egg with no yoke. The eggs in the shashuka were fried rather than poached in the sauce. Hot drinks were tepid. Service was excellent by young lady who ‘looked after’ us. Her manner was professional and personable. Instead of serving all 4 dishes at same time we had to wait too long for the fourth dish to arrive - banana bread. Need to do better. Not good value for money. There are far better cafes in the area than this one.

The best coffee & treats with huge big smiles thankyou 🐆

Favourite coffee shop on the north east coast! Coffee is unreal treats and food are delicious and the team are super friendly and go out of their way to look after you! Thanks guys x

Delicious food ambient atmosphere which caters for all

Nice brunch and the kids enjoyed as well. Great coffee

Went for breakfast and had the poached eggs on sourdough bread and it was lovely, well presented, hot and very tasty, highly recommended.

The place is clean and well laid out. Great selection of cakes and the lunch bites were spot on. Coffee excellent, service fantastic. Dogs are allowed too!

Excellent friendly service and a welcome to dogs . Great menu with lots of vegetarian options .

Had a wonderful breakfast with good quality produce and very friendly atmosphere and service, thank you.

Really loved the food- great brunch with lovely coffee and cakes. Also really friendly service. Will definitely be back!

Very nice coffee with a choice of blends. Food service can be a bit slow at busy times.

Full English was probably best ever had in north east unreal. Shashuka and coffee was great too

Coffee was great. The atmosphere was also very pleasant and the staff are friendly.

Rubbish Crap Often shy away from this place as it usually feels like the staff either try too hard, or not at all. Had little choice today as my dog was pretty tired. When ordering a coffee, I asked if they could rustle up a sausage for him, and that I'd of course, be happy to pay. The woman brought over a bowl of stone cold sausagemeat which wasn't really what I'd asked for, but never mind. Upon paying, I realised I'd been charged a ridiculous amount for this. £2.80 for an unappetising bowl of nonsense even my dog refused to eat. When I questioned them, I got an icy, awkward response. Newsflash. This is Whitley Bay, not Covent Garden. Drop the pretense, drop the passive aggression, and drop the prices for those of us who actually know the difference.

A long time since I had breakfast here and it is as amazing as ever. Excellent food and coffee.The vegetarian options are absolutely excellent and very well presented. The staff are lovely - which probably speaks very well for the management. The whole place has a lovely warm and friendly vibe and is a real asset to Whitley Bay.

Nice atmosphere, the steak sandwich and wedges could have done with a bit of extra seasoning however.

I have been many times to this cafe. Fabulous food and coffee. Today I had tea and it was seriously bad. So weak it was unbelievable!

The coffee here is the best! I recommend the pour-over, it's excellent. I don't think pour-over coffee is available anywhere else in Whitley Bay. The food is good too, and the staff are great. It's really clean, and the service is brilliant.

Very noisy with staff and manager slamming crockery and cutlery, it was later in the day but others were still coming in and being served. Coffee was good but after being told cake was half price between 3 -5pm the waitress tried charging us full price.

The breakfast here is worth shouting about and is easily one of the best in the area. The sausages and bacon (the bacon is SO good) are sourced from a local butcher, the coffee is great and the poached eggs are perfect. The only downside is not being able to choose how you want your eggs, but the quality of the poached eggs easily makes up for this. Give this place a try, you won’t be disappointed!

Loved the food and the nutritional latte. Very helpful staff, happy to accommodate dietary requirements. GF and vegan options aboud. Bigger inside than it appears from outside.

The coffee and food is excellent! The staff are friendly and it is nicely decorated.

We’ve been going to Rustic Cup for over a year and have never been disappointed. The staff, the service, food, drinks are great. Not to mention they are greatly priced and not overly priced like other coffee shops that don’t offer the same quality. I highly recommend their sweet potato kale! Dog friendly too.

Absolutely delicious coffees crafted by folk who know their stuff. Busy because of that but very well worth the trip.

Excellent little cafe. Really friendly with excellent coffee/tea and lovely cakes!!

One of the best coffees in Whitley Bay

I had shakshuka, it was really good and the portion’s so huge, I could only eat half. The bread looked good, but it was hard to eat. Pleasant atmosphere, nice waiters.

Love this place. Great service. Great menu. Lots of veggie options. Loads of tea in the tea pot. In particular clean - my partner is so picky trying to find a place to continue with veggie options, good coffee and good food. Thank you for being so great. Only downside is that the cakes we have ordered so far don't match everything else. They looked really pretty and are huge but we're yet to find the one.

Staffed by people passionate about what they do. Excellent Coffee, try the cakes.

Excellent breakfasts - good value for money. Plant-based full English with homemade sausages was very good

I honestly love this place. The best coffee I’ve ever had, anywhere. It’s a very relaxed atmosphere, the staff are really friendly and the food is so tasty. I keep coming back and that says something.

Very nice cup of coffee. Americano not bitter like some well known coffee shops. Lovely chocolate cake. Would recommend.

Got the italian hot chocolate. Very thick and tasty. Would recommend trying it

Delicious coffee and homemade cake, especially with the cake being half price between 3 and 5pm. Lovely Cafe with very friendly staff. Great service too.

Lovely town centre cafe. Great coffee and fabulous breakfasts.

One of my favourite breakfast places!

We were just looking for somewhere for a nice coffee and cake and this was the first we walked by. But we are so glad we did because the coffee was great and we had some lovely chocolate orange brownies. They also do oat milk which was a bonus. The servers were very friendly

Good fresh brunch available all day. Nice atmosphere. Good food but slightly overpriced. However we loved it!

Exceptional coffee, food and service

Great coffee and food. Staff were really nice. I would definitely come here again!

Lovely little coffee shop in Whitley. Been a few times for breakfast and lunch, nice coffee and fast service even when it’s busy! Sausage sarnie is lush, was too greedy to take a pic of it.

The atmosphere is easy going (especially upstairs with the windows open and that lovely sea air cooling through! Love it. The coffee is strong g but not bitter. Just right and the food…. Banging!!! I 1st tried the tomato and basil soup and it was outstanding, a week later and went back and had a rustic breakfast and ever bit was full of flavour!! The colleagues in there are so attentive and really polite, you also get a sense that they enjoy working there and it’s not simply a pay slip but more of a team bond. Absolutely going back as much as the wife will let me 😂

Love this place for a delicious breakfast or brunch. Have tried various dishes and they’re all yummy. The selection of coffee is excellent and it’s a great spot to sit with friends or to watch the world go by whilst enjoying some lovely food. Service is great and whilst it’s a busy place, the staff always do their best to accommodate.

Lovely coffees and smoothie and carrot cake was delicious. Lovely environment and stop aswell. Deffo would come back.

The food was really nice and the service excellent. Sweet potatoes cake with avocado, poached egg, and pulses. Delicious and excellent value for money. I'm not doing the description justice as I didn't read the menue. I literally said, "I'll have what he's having with a pointed finger 😂", so I don't know what the dish was called. I had this with an almond latte. Highly recommend this cafe and will go again. The only difference is next time I'll order a cake as well as these looked very good too.

First time here lovely food great service no scambel eggs witch was a shame for the other half amazing coffee shame it wasn't warmer but I will definitely be back

Fantastic breakfast spot with the best coffee around 😋

I've visited Rustic Cup a few times now with friends. It's open all week long and its handy and local and the service is friendly and the owner seems a nice guy...... However he must ride a horse to work as his prices are Bandit prices. I come away from the place every time feeling completely ripped off. A bacon sandwich which consists of two pieces of back bacon and a very meagre salad consisting of 5 bits of rocket, its served in a pre baked frozen ciabatta, not even the slipper kind but a small square bun the size of your palm. An absolute rip off. Yes ingredients are going up but they are charging Cafe 21 prices for very poorly turned out dishes which are tight, small and terrible value. If it was a generous well made bacon sandwich I wouldn't have a problem. The fact that is 2 bits of bacon in a small frozen bun that bakes in 8 mins is just insulting for the price they are charging. I've had better prepackaged bacon sandwiches in petrol stations. But the place is full and they are clearly getting away with it so I might as well go and scream at the pigeons. Please sort out the value of your dishes and stop bastardising bacon sandwiches.

Great service. Delicious breakfast ciabatta roll and drinks (Cappuccino and Earl Grey tea). Always busy and sometimes you have to wait for a table......but that only shows how good this place is.

Stopped in for a takeaway coffee, really friendly staff, opened the door for me as I had my pushchair with me and overall a very lovely, albeit short, experience. Tasty coffee too

The BEST banana bread I have ever tasted 10/10. Will be returning

Not interested in serving at all. Unfortunate as the food is good.

Really nice place in Whitley Bay!

This is my favourite coffee shop and I've recommended it to all my friends, colleagues and family. The coffee is amazing, the staff are great and the food is divine.

Great coffee shop / cafe. Serving freshly prepared tasty food. Lovely tasting coffee and some delicious cakes. Normally go to another well known coffee shop in Whitley bay, but decided to try here for a change. So glad we did, will definitely be back!

We visited today and called for coffee. My husband had coffee and a bacon sandwich and I had coffee. He has just said it was nicest flavoured coffee he has ever had!! Spotlessly clean, modern facilities and friendly staff. 5 out of 5 from us.

It is rare to find an establishment where the surroundings, staff and food are all excellent. This is undoubtedly one. We had the oven baked porridge (not your traditional dour bowl at all - a pleasant surprise awaits you !) and the secret recipe banana bread. Coffees beautifully made and presented.

We had a fantastic brunch, the cafe was busy, happy and welcoming. Doggy friendly, on 2 floors with loos on both levels. Nice selection on the menu. We will definitely be back!

Super happy that this place is open till 5pm!! Coming from the North Shore of Sydney, I can surely say the coffee here has great smoothness and flavour! Baristocracy ❤️(Couldn’t find many such good coffees in UK), thanks to Alex and Kate and the barista for a good cuppa, much needed during winter! Tried the coffee-walnut cake and it was good too 👍🏼

Love this place. Coffee is great and the baked porridge is delicious 😋

Been here on a few occasions for coffee and cake and omg the banana bread is to die for! The espresso butter I think is just what makes it 👌 hats off to the chef!!! However the last few times we have been the coffee hasn't been the best, luke warm and also the cakes seem to get thinner and thinner while the price seems to constantly increase. Shame as it was a lovely place but with it getting more expensive and getting less for your money isn't ideal 😥

Whitley Bay gem! Fantastic menu, everything prepared fresh and the cakes are to die for, prepared on the premises. Lovely feel to the place and amazing staff. Will return on a regular basis

The best coffee and food in the north east. Fantastic staff who have a real passion for what they do.

Lovely and good priced. Butterfly pea latte is so pretty. Oh, and the full English is good too. They have great looking cakes too. There was an intriguing croissant with rose petals and pistachios. Sorry could only ready so much

Family’s favourite place for tea and food ! Chocolate cake is a must try !!

Dog friendly. More than just a coffee pitstop. Shall return

Been a few times now, just for a catch up with friends. Nice place to chill and be chilled

We popped in here the other day, on a really cold morning. We'd passed earlier as we were looking for somewhere to go for breakfast, but decided against this place as there was no menu in the window, so we weren't sure what was on offer. But as we walked back to the car after eating elsewhere, we thought we'd pop in for a cuppa. As soon as you walked in, you could feel the heating. It just instantly felt nice and cosy, although I'm sure that comes at quite an expense for the business to run. But I really appreciated that. The guy took us to our table and chatted briefly, and he was just lovely. It was really nicely decorated, had a nice atmosphere, and I just loved everything about the place. I was a bit disappointed that we had chose to go elsewhere earlier. But we'll definitely be back to try their food. We did, however, get tempted with their apparently famous banana bread, with peanut butter. That was quite tasty. Really filling after breakfast, but glad we got a piece to share. A bit of clotted cream with it, would have made a world of difference. My only recommendation would be to encourage them to put a menu in the window, as that might encourage more custom, as we definitely chose not to go in because of that initially. But no further improvements. And a lovely touch was the note on the table which explained their background. Lovely place!

Cozy place Friendly staff Clean Relaxing atmosphere

This is without a doubt ny favourite café. Wide selection of baked goods that will tantalise any tastebuds! Cooked food is amazing! So much so that after asking where the sausages were purchased, I had to buy some for home. Glorious owners and staff who clearly care about local businesses and have pride in their work. Always a welcome smile and everyone employed at the rustic cup has a genuine and unique interest in their job. Best place for coffee along the coast! There's a lot of other coffee specialists but Rustic Cup offers the best without all facade. Nothing rivals the taste of their lattes. A true taste sensation to treat yourself to!

Best chai latte & great atmosphere

Lovely little cafe. Popped in for a late lunch and was really impressed by both the food and the service. Feels like they are trying really hard to make this place the best it can be. Recommended!

Long wait for food, 30 mins after order placed. Ordered chicken gyros which wasn’t cheap and it was at best average. No way worth £13!!! Tasteless, three bits of chicken and some wedges with a drip of sauce in a pot. Stay clear!

This is an eatery where the waiting staff actually walk round to check if there's anything that customers might need! Who knew that could happen? It's not enough to serve excellent coffee (which they do) if the service is poor. Full marks to RC for getting right what so many seem to neglect. Perhaps they should start another business - Rustic Service - so they can show others the proper way to do customer service.

Fantastic coffee, food and atmosphere.

Excellent customer service. Dogs permitted in the front area only. Great quality food available. Loose leaf teaf. Superb coffee. Amazing story about the owners. Thoroughly enjoyed my visit.

Really enjoy the wholesome food and great coffee at Rustic Cup. Always unpretentious and friendly helpful staff even when it's busy.

I had some work to do and I popped in for a coffee and bacon sandwich. The staff were friendly and attentive and the quality of my food and drink were excellent. The bacon came in a ciabatta roll with a house sauce which was delicious. I’ll definitely be back!

Lovely cafe, much bigger than it looked from outside. The atmosphere was really nice very cosy. We ordered lattes as we had just had a large breakfast but I couldn't resist the sound of the banana bread. Neither disappointed. The latte was really good and the banana bread was very light and extremely tasty. Presentation was excellent, as was the service. We'll definitely be back next time we visit

Rustic Cup ticks ALL the boxes. The food is INCREDIBLE, the staff are lovely people and have a great team vibe, and the atmosphere is comfortable and relaxing. If you enjoy coffee - this is the best you'll taste. Lee and the team know good coffee and are skilled craftsmen at creating the perfect cup!

Came for brunch.. the place was very busy but the staff made space for us which was good of them. The bacon and egg on sourdough was absolutely delicious, perfectly cooked and crispy, just as we asked for. Table service too which makes it feel a bit more special.. Superb service.

Called in for brunch with my daughter. We bother had waffles with apple, blueberry and ice cream and were not disappointed in the slightest. Beautiful food, very good coffee and lovely pleasant service. 😊 Will definitely go back. Thank you.

Really amazing place for lunch/brunch Bit of a spur of the moment and very glad we stopped by! The place is lovely, fab decor and relaxed vibe Food was delicious. I got the sweetcorn fritters which was a special and I really hope they put them on the main menu as they were so good!! Plenty of gluten free options on the menu too Staff were super friendly and helpful Would definitely recommend!

Great breakfast, smashing coffee and a warm welcome. I noticed that the staff knew the regulars and their coffee choices. Recommended.

Have visited here half a dozen times and always wonderful. The best decaf coffe I've ever had and the banana bread is amazing. Lovely staff who are always attentive and the atmosphere is lovely. Will continue to visit and would definitley recommend to everyone. Thank you :)

Really nice space,busy but not crowded. Staff were all very friendly and service was good. The food was well presented and proportioned, looked and tasted amazing. Well worth a visit will be returning. Pity not open a little later so I could pop on my way home. Go try it

Time and time again the best coffee money can buy! Lovely cafe too, with lovely staff :)

Fabulous. And they were so kind , holding my little doggy so I could use the facilities. Definitely be back foe some more of the delicious cake .

Been a few times now and every time I'm impressed, would definitely recommend the breakfasts

A Coffee Oasis. Stunning coffee, prepared with intention and skill. Attentive service and a desire to connect with customers that is a blessing to the lone traveller. As unneeded extra mile, the banana bread and croissants were absolutely top notch. This place is a true gem.

Really enjoyed an early breakfast here looking out over the church gardens before my long journey back to South Wales. Coffee was spot-on and food was light and fresh! Well priced and highly recommended!

Came in for an brunch as we planned to have breakfast out but many places in the sea front stopped serving at 11:30. The coffee was great! The food came about 30 mins after our coffee did. It was good but the poach eggs we had were a little overdone so we had no runny yolks. We had really good service despite it being a little slower. We will definitely visit again :).

Lovely varied menu with healthy options incl several imaginative salads, with good choice of optional add ons. Great selection of cakes including highly nutritious flapjacks and protein balls. Good tea and coffee and the most amazing cold green smoothie type drink which sounds worrying but was actually deliciously refreshing. Very friendly staff who seemed genuinely interested in ensuring that we had the best experience. I expect to return soon and often.

Superb bacon chibata, and Japanese mancha tea late. Excellent service and great atmosphere.

Great coffee shop with freshly prepared food. I had the new special salad dish : Chargrilled peach salad. It was delicious. It had salad leaves, mozzarella, cucumber, chilli, warm grilled peaches, the most gorgeous sweet candied walnuts, .I added avocado too. This would be great on the regular menu ! Lovely staff and a great ambience ❤️

Went for breakfast for the first time, we both chose meat breakfast, bacon poached eggs, sausage, tomatoe,hash brown. Poached eggs were overdone, the bacon had been overdone, the whole meal was served only just warm, we paid, told them our concern when asked if all was OK. Was told, ‘Sorry’

While being a massive advocate for independent businesses and for shopping local I have been to Rustic Cup a few times now since covid. I have to say it has not been the best experience. The food is “ok”. It’s expensive but nothing to write home about,cakes are generic,nothing different to anywhere else. However, what is different is the type of service and staff you experience. You are made to order at your table which can take anything from 5 minutes to 30. Then there is the wait for food and or drinks. It takes forever. I have even seen my coffees sitting on the counter waiting for someone to bring them over, and I have waited and waited a bit more. I even went and offered to take my own and was told by a sour faced girl not to take them, they would be brought over… which they were when the coffee was cold. Then the lunch came which was expensive but ok, not outstanding..Some of the youngsters who wait tables are very polite but absolutely clueless. It’s like they have been given a job and literally not told anything about what they are serving. I don’t blame them at all. I have given Cup a few tries now but have decided I won’t be back. If it’s for lunch or even just a coffee go a few extra yards to Al Bear, there they are very welcoming, they have friendly efficient staff and you get really nice hot coffee, and their food is delicious.

Our travel plans alway involve a lot of searching for vegan places to eat. This is a fantastic place for vegans, vegetarians, and meat eaters to enjoy food and drink together. Great food, good coffee and craft beers.

It's a cute place for having breakfast and brunch. Quite busy and have enough amount of options on the menu. I ordered a meat breakfast, don’t understand why it is not called an English breakfast. It's a big portion and fairly tasty. Didn't order their cakes but they look nice too.

Stunning little gem! Food beautifully presented and consistently delicious across the menu! Good GF and vegan options too. Upstairs space is a little haven, so pretty.