Rustic in South Holland

Orderd deserts £22 worth tried to change the time of delivery instead greeting with a rude man who cancels my order and gave no refund!

Just had a fantastic meal at rustic for my husband's birthday.The food was delicious & plenty of it,the staff were 1st class & would throughly recommend as a must

What a delightful restaurant! Food was delicious with generous portions. We were looked after so well and nothing was too much bother. A fabulous birthday dinner- thank you so very much 😊

5 of us visited here last night Friday the 16th February 2024. Had a lovely meal food was delicious all hot and fresh. Staff very friendly and hard working.

The food was really tasty and everyone was really friendly. The only downside was we were so full after the lovely food we couldn’t manage a desert so we will need to go back as they sounded amazing too. Would definitely recommend

Another Amazing night at Rustics. 12 of us. The meal was lovely. Hot, tasty and delicious. Can't fault this place. The staff did us proud. So attentive and we were well looked after. Thank you Rustics. It was my birthday eve and you made it special.

Since this place has changed hands it has gone down hill quickly . Twice i have had a bad experience now. The first time i had a bad experience this was the steak i ordered for £25 , it was a minute steak worth about £2 boiled rather than cooked . The rest of the food was poor and not much better . The second time we came across the new front of house manager a woman, i’ve never encountered such poor service, when challenged about the poor food and service she became abusive . I’ve since hear from many people this a common theme . The previous owners built up a great reputation to be ruined , i advise people to try elsewhere as this restaurant does not even deserve 1 star !!!!

Great food as usual, desserts are amazing here! Had the mixed kebab with sides of halloumi and bread.

This was my third time to Rustic, but first time I’d gone with my family. Lovely food as before, with amazing waffles. Welcoming friendly staff, we were told that the young man who we had as our waiter was training and that it was his first night on shift. He was very polite, friendly and helpful. We will be back again soon as I’m determined one day to have a full waffle! 😋

Excellent beautifully presented food Rustic! Our choice for a romantic date night ! We are always greeted with a smile by a hard working team of passionate ladies. We love to sit outside with lovely atmosphere of the fairy lights and the heaters it really does make you feel you’ve been flown to turkey and you’re on your holiday with traditional music. The ladies are quick to serve you and make you feel very welcome with friendly conversation. My partner and I love the hot large basket of pitta bread and olives with a variety of traditional Turkish dip followed by mixed grill Shish accompanied by rice, bulgar and fresh salad. The food is served hot just how I like it. As I am very particular about this. The food was mouthwatering tasteful with a good sized portion so much so we struggled to finish our meal. Finally Wowee what a desert menu you’re certainly spoilt for choice. Ranging from waffles, pancakes, chocolate brownies to ice cream sundeas! Thank-you so much for a wonderful date night evening to the team of ladies at Rustic! We will be certainly visiting again and recommending to friends and family!

This is a turkish grill house where the decor is basic but the food is expertly cooked. This restaurant had been recommended by local contacts as serving good food at reasonable prices and so it proved to be. It appears they don't have an alcohol licence, but we'd heard you can bring your own. That wasn't an issue for us anyway on this occasion. There is a big selection of milkshakes and also non-alcoholic cocktails. We ordered the sea bream with sautee potatoes and salad, plus lamb shisha with chips and salad. The mains were all excellent and came in nicely sized portions, so zero waste. For dessert, we all chose the banoffee-style waffles which came with white choc sauce and a scoop of ice cream. We've seldom had waffles before and now we understand why they're popular! We'd go back - not for the surroundings but for the good food and friendly staff.

Not the first time we've visited this restaurant but it may be the last. Whilst the sharing platter was tasty and piled high, the quality of the pile was scrappy. (Yes, I know the restaurant is called Rustic but there are expectations). Despite there being only one other table of diners, service was unreasonably slow with untrained staff ( who called us "you guys" and "mate" ) forgetting then when reminded taking an inordinate time to bring plates, paper napkins, water, salt and pepper all after the platter had been delivered. Apparently, notepads are a thing of the past. Worth noting before you book: sauces are charged at 50p per portion; it's a bring your own alcohol place with a corkage charge of £2.50 per head; smoking is permitted in the rear dining area (Ugh!)

Confused by some of these reviews about the owner because she’s absolutely lovely! we was a family of 8 and the food was super fast! friendly staff and amazing food for the price! also amazing dessert was very impressed with the food and waitress was lovely also, would definitely come again and highly recommend

Been here many times before and could honestly say it was a 10/10 but as for tonight we went as a family of 20 for my sisters 50th birthday!! Pre booked. 3 people’s starters we had to ask for multiple times as everyone else had eaten there’s and was on to there mains.it took over 2 and a half hours for us all to receive our meals.some of the food “mains” came out wrong,cold or burnt and inedible.The owner was rude,argumentative and cocky when approached about the situation!! It ruined what should have been a nice family celebration!! We will never be stepping foot in that place again while it’s under that disgusting management!! I would rate it on tonights experience a 0/0 absolutely awful!!

Well… went out for my Auntie’s 50th birthday meal and it was absolutely horrendous! To start off all our meals took 2 hours to come… then the food was tough, cold and very burnt. My partner asked for steak medium-rare and come out like charcoal. We then asked to speak to the manager and the owner came out, can I just say how rude she was, very argumentative and was always taking over us all. Definitely wouldn’t recommend

We visited for a last minute family meal out and were not disappointed! The mains were plentiful and delicious and the desserts were great too! £63 for two courses for three people and a drink each is reasonable for what we received.

Came here tonight with my partner as the reviews read well. I have no idea how the other people rated this establishment so highly. We can easily say we won’t be coming here again. And probably not the Spalding area in general. The only good thing about this place was the service. The drinks and food are overpriced for what you receive. Super low quality food and the fact this place is called Rustic is a joke. Rusty would have been more fitting as the building itself was really run down like the rest of the area. I wouldn’t recommend this to anybody. Especially my dog.

We arrived to be seated promptly., didn't realise they don't sell alcohol so we all.ordered and then went to the shop for alcohol. Starters arrived and was really nice,nthen whilst waiting for our main the table behind us revieved there main meals without having there starters first, the food was sent back to the kitchen and 2mins later we are being brought all our starters again?, we were told to keep them so we did. Then our mains arrived which was OK apart from my husband asked for no rice but had a plateful , there wasn't alot of lamb and it was chewed. My meal was nice and no issues, we didn't have a sweet but the table behind us did, but unfortunately they found a long black hair in it. Then the bill came and there was a corkage charge on the bill £2.50 each x4, which I then questioned as only 2 of us were drinking so when I questioned this the rude waitress got in a strop. Won't be in a rush to go back

I have never in my life been asked to move seats mid way through a meal to accommodate people that haven’t booked! The best part is we wasn’t even on the table we were suppose to be on in the first place. Food is great,...

Just been in for my mum’s birthday meal, cannot recommend this restaurant enough! Staff incredibly attentive, food brilliant quality and such a lovely space! Pre-warning, portion sizes are huge, I highly recommend having some food packed up to leave room for desserts. Happy customer:)

Amazing food, high quality and staff where friendly. They don’t have a alcohol license so don’t serve alcoholic beverages

Went for birthday meal on a Monday evening Food was lovely. Unfortunately atmosphere and service it's terrible Waiting staff don't have any hospitality skills. They were messing around together and not interested with customers in the restaurant.

When we booked we were told we couldn’t sit outside as there was a large party of 40. We were not warned it would ruin our evening! Three of us got our starter, the other two waited 45 minutes and they only realised when we...

The food was lovely and the place was spotlessly clean, however two of the party were gluten free (as in coeliac so have an allergy) there was nothing marked up on the menu so every time we asked for assistance the waitress had to go...

It was my first time visiting Rustic yesterday and I was absolutely amazed by it! The food is absolutely delicious 🤤 I had the king prawns… one of the best I ever had! I couldn’t resist and ordered the starter platter, the ferreiro Roche cheesecake...

Booked online, restaurant wasn't busy when we got there, but we did book a early time. Drinks order placed as we sat down,( no alcohol is served here although you can bring your own.) ordered a mixed grill, burger and sea bass, with a side...

First time here, very good service and lovely food. It's nice to see an establishment concentrate on food and not serve alcohol (it makes a change). It was a relaxed atmosphere although I was the only one in there, even if it was full the...

This restaurant is amazing. You can bring your own booze if you like, and there is no corkage charged, as they don't serve alcohol here. I can recommend almost the whole menu now, after many takeaways and dining in when things reopened. OMG, the puddings...

3 times I’ve ordered and all times neglected to not put salad in a burger, poor ability to take allergens seriously. Otherwise food is fine, even if the bun tastes plant based and soggy.

Thoroughly enjoyed the food delivered tonight. Fresh, flavourful and plenty to eat at a reasonable price. Delivered within half an hour. I wasn't expecting such a delicious meal to be honest but this is now on my 'favourite' list

Food was freshly cooked with just the right amount of spices, very tasty. Portions are very generous but the desserts were also very tempting. Good value for money and the staff so welcoming and helpful

Absolutely love this place! Food is incredible and the desserts are even better. Four stars as you cannot deviate from the menu; you cannot ask for something to be replaced with something else. If you do then you pay for whatever it is you want...

Lovely food and great service. Friendly staff. We have been before lockdown with our grandkids and took this opportunity to return with our son, his wife and the grandkids we all enjoyed the meal. Will not leave it so long next time No long delays...

Visited the area and booked this restaurant online. The food was amazing and delicious, all 7 of us enjoyed it, the desserts is a must!

Arrived on time, but our table wasn't ready due to previous guests still there. No fault of Rustic, they can't exactly tell them to go. No matter, they found us another table which we actually preferred, so all good. There was 8 of us in...

amazing food the service was good and the whole menu looked amazing I would highly recommend this place especially the deserts

Went here for a family meal once the lockdown restrictions were lifted. We have been before and will go again for sure! Service was again, spot on! I swear you could see their smiles behind their masks. Food was once again absolutely lovely, so many...

Great service, fast delivery, lovely food! I was unwell and noted in so I didn’t come to the door and the lovely lady Gabrielle left me a get well note. Thank you!!

Ordered for first time had cheese burger that came with chips and coleslaw. Each item was great lovely burger I am very picky about burgers but this was well worth a try. Had ferro Roche cheesecake also but to full to eat tonight so will...

Oh my goodness, the food is incredible! Ordered food for delivery, was told 45 minutes, it arrived after 30 minutes, piping hot! the food its self was cooked to perfection from the Peri-Peri Chicken to the chips. And the milkshake. holy s*** it was incredible!...

Food and service was excellent and food was tasty , I did personally think it was a bit over priced , but i will definitely go back thank u

Been here a couple of times now and really can't fault it! The staff here are very friendly and attentive, the food is amazing and very tasty, the flavours are amazing and the smell of the food coming from the kitchen can trick you into...

The portion sizes are amazing and the platter we had was delicious. There was so much for the two of us we had to take some home!

food was amazing and the outside area is a amazing environment, blanket were provided, and all staff were kind, except one waitress with black hair who was rude to us. she roller her eyes and seamed to ignore customer who needed something even though the...

They take the order online take your money and then say order cancelled .Manager was condescending to say the least I have proof it’s debited refused to refund and no food .

We ate here tonight and it was superb. We asked to sit outside and although the table was a bit low, the ambience was great with a feeling that you were abroad on holiday. We ordered the sharing platter for three which consisted of bread,...

First visit last night. I was unsure about going as I don’t have a sweet tooth and am not at all interested in Shisha, also I usually like to have a little drink with my meal and this restaurant doesn’t serve any alcoholic drinks but...

First visit tonight and it didn’t disappoint. Delicious food!! Staff extremely attentive and helpful. Puddings are you die for!! I think my only criticism is that I felt like we were sat in a corridor as so many people were constantly walking by to go...

As a family of 4 adults we went on a Tuesday evening which was busy. The layout and decor of the restaurant was light, modern and airy. Very nice. A wide selection on the menu. Both savoury and desserts. Large portions of food , tasty...

The food was great, it was a really nice place to spend an evening. Take your own alcohol. The chicken shish is excellent.

Visited last night with my husband - we were seated at a table that was incredibly wobbly, the waitress kindly moved us when we mentioned it, but someone who I believe one of the owners/managers - sat down at the table and was questioning what...

I visited The Rustic with my husband. He had reserved a table for my birthday and we were both really looking forward to it. We had chicken wings and lamb starter which were excellent, followed by Sea bass and mixed kebab. Again both very tasty...

Went to sit down to eat after having a couple of take-aways delivered. Staff were very attentive, food was good- deserts wete extremely " naughty" ! You do have to take your own alcohol, they specify no tins or spirits. Enjoyed the trip, will return...

Very welcoming and warming. Overall has a very good vibe. Enjoyed being there a lot. 10/10 going again soon :)

Due to corona, Rustic have been delivering food. The quality of food is amazing, they still have a very wide range of food available. The delivery time is pretty great, can’t fault it. Totally reccomend

2nd time visiting rustic. Have no complaints what so ever. First visit was 3 of us,2 and visit was 8 family of different ages and tastes. We all agreed food was amazing and my God dessert out of this world but massive we did finish...

The night overall was great, atmosphere very pleasant, the only thing that caught me by suprisse was when the waitress brought the food to the table while her hair was down, However very good meal will be returning

Food and service fantastic, very tasty and nice to be able to have something other than chips with a main course, rice and bulgur were delicious and service brilliant and we were a table of 12! . Well done Rustic.

I wouldn’t even give it 1 star! I have never been to a restaurant so badly organised that we didn’t even get any food. Over an hour wait for a table, then a further 20 minutes to order for only to be told they had...

This is a new restaurant in Spalding where the indus was. We checked the website before we went and decided we would try the 8oz steaks. However, when we were given the menu it had changed. The waiter explained that the owner hadn't updated the...