Russell's Fish & Chips in Wychavon

I had too many chips in a week. The server is very accomodative with my weird request of salad with the fish. Thank you for being so kind to us.

Hard chips, fish swimming in oil. Probably the worst fish and chips I've had. Like the rest of Broadway, pretentious and overpriced.

Had takeaway fish and chips & curry for 2 people last night. We are on holiday in Chipping Campden, these were the very worst fish and chips we have ever eaten, chips were tasteless and hard, fish was also tasteless, we threw them away after eating about a third at the most. Can’t say anything other than I suggest Russell’s gets lessons from James Martin who has a restaurant in the village on how to cook proper fish and chips. Even the lemon didn’t help with the fish flavour, they were honestly awful! Had to mark one star, couldn’t leave no stars!

Stumbled upon this when visiting Broadway and it was fantastic. Got the seafood basket which was a mix of fish, calamari and whitebait. Really hard to find a mix of fresh fish like this in England unless you're on the coast, but it all tasted delicious. Also had haddock and chips and it was hot and fresh and tasted lovely. Will definitely be visiting again

Very disappointing food. The chips were so stale, bland and terrible- they ended up in the bin. The chicken was dry and the sausages were poor quality. To add insult to injury, it was ridiculously overpriced! £21 for sausage and chips and chicken and chips- wild!

Called for fish & chip takeaway and whilst waiting was horrified to witness an incident in the restaurant whereby a waitress was clearing away debris from under the floor of a table with a dustpan but no brush and using her hands and subsequently continued on to lay the table without washing her hands!! I would definitely not dine there after that - at least with the takeaway you can see who’s doing what while you’re waiting!!

Have been going to Russells for over a decade and still drive from Worcester to treat ourselves. Yesterday we arrived around 8pm & would have accepted take away but were given a table. The orders were haddock and chips & scampi & chips. I really like the mint crushed peas, the slice of lemon raises the flavour too. Have seen the mixed reviews and surprised by some of the low reviews. My wife and I had a great meal and it was fresh and hot - lovely.

We dropped on Russels chip shop in Broadway, years ago when we stayed at the caravan club site. First there's no smell of a chip shop from out side. Just a ball board signe. It is a part of the Russell hotel. We went on Friday 4/4. Just as it opened. Ordered two cod and chips tea and the reason for going,the curry sauce. The meal comes with tate sauce, decent portion lemon and crushed slightly minted peas. Tea landed first ,nice. Followed in a few minutes by the meals Lovely fresh cooked fish on top of well cooked chips. Cooked in beef fat. No oil off the fish onto the chips everything was spot on. The curry sauce is a chef special full of veg and is a meal in its self. Iam not putting prices or photos look or better still go. Puts other eateries to shame. As far from the sea as you can get and producing Whitby standard plus fish and chips. Staff are always attentive and friendly. Will be back next time in area. Don't change,please. .

Arrived to order fish and chips at 2:10 was told by the lady assistant that they were only doing takeaway! The door advised that they were open 2:30 . So no problem we will have a takeaway can we sit at the tables outside……NO ! These are for people ordering sit down fish and chips ? Yes but you’re only doing takeaway 🤯. Walked away the co op sandwich was much cheaper your loss.

Visited here based on the reviews. I guess it’s personal preference but when I have fish and chips I want proper homemade mushy peas, not frozen peas, crushed with mint. Chips were okay, some were really hard others not so, the fish was good, saving grace was the homemade tartare sauce. Overall not worth it for the money, but the. It is the Cotswolds. Fish and chips, and a portion of chips £22.50

I was a little disappointed in this place, the service was great and restaurant was clean and airy with seating inside and out and in a lovely location, however the fish was very thin and bland, the Chip had a lot of black bits on them and the peas had so much mint in them it was like eating a jar of mint sauce, the curry sauce was lovely though!

We had a lovely experience this afternoon. Allergy questions were answered really well by staff who clearly know what they're doing. Very nice welcome, and lovely fresh food with batter made on site. We'll be back.

Fantastic fish and chips, the minted peas, tartare sauce and tikka dip are to die for and accompany the fish fantastically. Portions aren't shy and the quality exceeds a usual fish and chip takeaway. Highly recommended!

Had take away on Thursday with my daughter & grand children. The chips were black . Worst I’ve ever had. I only went as heard good reviews. I won’t go again.

We purchased a takeaway and were very disappointed with the meal. We are a local family who have visited Russell's frequently. We stopped having the fish and chips because the quality has declined over recent years. This week, we thought we would try them again. What a disappointment. The minted peas (usually delicious) were so salty they were inedible, the lovely homemade tartare sauce was replaced by a single sachet of mass produced Heinz tartare sauce (which was still charged for, and I have better tartare sauce at home). The chips were dry and the fish fillets greasy. The takeaway charges premium prices but serves up poor quality badly cooked food. Dry chips have been a feature for a few years, I was hoping that may have changed. i was wrong.

Our first visit and we ate inside and although quite busy at lunchtime the food was served quickly. The beer battered fish was nicely cooked with a generous lemon wedge and tartar sauce and the minted peas with onion delicious; the chips were oven crispy, not an excessive portion but the right amount for us; we don't like greasy or soggy food so we enjoyed it. Would have liked to sit outside but then it was mid March.

We sat outside on the benches. Best Fish and Chips we've ever had. We had one each of haddock and cod. Both delicious. Mushy peas are not my favourite veg but these were absolutely yummy. Tartar sauce great too. Staff friendly and informative. Service was quick. Definitely coming back. Bravo!

We sat outside on the benches. Best Fish and Chips we've ever had. We had one each of haddock and cod. Both delicious. Mushy peas are not my favourite veg but these were absolutely yummy. Tartar sauce great too. Staff friendly and informative. Service was quick. Definitely coming back. Bravo!

You would expect high quality products when paying a fairly high price however the Fish and Chips along with Mushy peas are poor quality indeed with the mushy peas filled with onions (not described on the menu) whilst the Fish has pancake type mushy batter along with dry tasteless chips.

Closed at 19:35 when is supposed and advertised to be open till 20:30

The biggest piece of Cod I ever had and lovely chips

Excellent service, location could do with a refurbishment. The toilets were disappointing and needed a good clean, also had an issue with the tap

The worst fish and chips. Visited there in Oct 2024 - Myself and my partner both vomitted seven times within 24hrs after consuming the fish and chips here. We had to go to a clinic after as we felt horrible. A big ❌ if you are looking for fish and chips.

Sneaking home from work, I sometimes pop in for a seafood basket, a very specific order as who wants sweet chilli or garlic mayo when their homemade tartar sauce is so delicious. A little salad garnish helps.....I suspect only me with my cholesterol! Anyway, we all need a treat and would highly recommend it because its consistently good, and the measure of this business is that they know how to handle things when it goes wrong. Well done, I say 👏

The place is beautiful. One more fish & chips, but it shows that it is a good product.

Wow this was the best fish & chips spot I've ever been to! I always get gluten free, and every other place my stomach was not happy, but HERE, it was magic! The staff were so helpful, informative and attentive, and also kind. Want to come back!

Food was good but overpriced and not a fav of minted peas. Went to Beefeater this week and was cheaper and had a steak and my partner a mixed grill plus drinks.

We had the best cod and chips with the best curry that we have ever had. Friendly service. Definitely go there again.

Super tasty, decent sized portions and dog friendly too. Definitely recommend.

Decent chips, plentiful and hot. Dreadful curry sauce 😟 We were allowed to sit outside on their benches but not allowed inside as service had stopped.

We went to Russell's based on the review. We got there, they told us that we couldn't eat inside because they were closing in 15 minutes. We said no problem. We got our food and went to sit on their picnic tables. We hadn't been there for 5 minutes and a lady came and told us that we couldn't eat there because we got our food to go. I told the lady that we had asked to eat in but were told no. She said that we would still have to leave because there were other people that had paid the extra price to eat in. Which I thought was totally rude. The fish was soggy and not crispy. We have definitely had better fish in the UK. We wouldn't go back.

We visited Russels for lunch at 2.05pm on Tuesday 24th September. We looked on the door for opening times and it stated 2.30pm close. We went to the counter and the person behind the counter said we are only open for take away food, to which I asked if it would be ok to order and sit outside on the benches to eat and her answer was a determined NO. On that we walked out. Very inviting and won’t be going there again, unless we get an apology.

We sat inside. The staff were very friendly and helpful. The fish (haddock) was nicely cooked. The chips were cold dried up and tasteless. The peas were also cold. I think generally it was over priced for what it was.

I was looking forward to having fish and chips when we visited the broadway. We ordered cod and chips and battered sausage and chips. When it arrived I was surprised with the lack of chips for the price we paid. And that was £37 with 2 soft drinks. I would have liked more chips so I skipped the service charge as I expected a better service. My tip would be fill up the plate more as I still felt hungry when we left.

Food was ok but a bit overpriced x2 fish and chips for £27 the tartar sauce was frozen and the chips were overcooked best bit was the fish that's all we ate

Had to taste fish and chips when we arrived. Pleasant place with tables inside and outside. Good and large portion

Stopped by here at weekend coming back from York. We had fish and chips and scampi with salad, it was delicious. Crisp batter, fresh fish and lovely chips. Very quick service. Will be coming back again if we pass through Broadway again.

Give this place a miss at all costs! I had hake and chips here recently and they were some of the worst fish and chips I have ever had - the batter was that greasy that the fish was sliding off the plate! The onion rings were much the same using the same, horrible, greasy batter. When I went to pay, they then had the audacity to ask if I wanted to give a tip! Which I declined....I will give a tip now which is to change occupation if this is the best food they can offer.

Lovely sat outside with a drink, nice plate of Fish and Chips, mushy peas and curry sauce! Service really good, portion size ok, no complaints.

The best fish and chips in the area. Fish is done beautifully and chips are nice crispy. Green peas and tarta sauce are very tasty. Highly recommended

What a treat to sit outside in the beautiful village of Broadway and have fresh cooked scampi and chips with mushy peas all gluten free! They even had gf vinegar! So friendly and accommodating. Shame I live in Switzerland otherwise I'd be eating there regularly!! We'll be back the next time we are in the Cotswolds!

Amazing fish and chips! We had the fish woth onion rings and they were super crispy and yummy! The portions are really large for a very reasonable price. We almost couldn't finish them but could not stop eating. There's and option for a mini fish and chips, which we ordered for our son.

Visited here in January 2024 for fish and chips. Very disappointing, as the food all appeared to be oven cooked, from frozen, it was bland and tasteless. The fish was over cooked and the chips were not usual fish & chip fare. Expensive, too. Won’t return.

Very disappointed with the fish and chips. All very dry and bland. I suspect both the fish and the chips were oven cooked, from frozen. For the price it was very low quality food, threw most of mine away. Wouldn’t go back.

Visited Saturday 1st June, just after 2pm. Lunch service finished at 2.30pm. Very poor experience. Staff were audibly sighing as customers came in, and had a terrible attitude in general. Takeaway diners not allowed to use the benches outside - despite being empty - made no sense. Chips were poor-to-average, and the curry tikka sauce possibly the worst I’ve ever had. The business seems to flourish given the presumably constant influx of international tourists wanting fish and chips; Russell’s does very little to showcase our national dish, and seems to treat our international friends with disdain. Avoid.

Hugely disappointing. The chips were not the usual yummy ‘chip shop’ chips, they were dry and clearly frozen from a pack. The curry sauce tasted nothing like ‘chip shop’ curry sauce, it had a horrible flavour and was thrown uneaten in the bin along with most of the chips. The staff couldn’t even redeem themselves with good customer service as that was awful too.

Dreadful, rude customer service. Dry chips and vile tasting curry sauce!!

We came here whilst away for weekend , saw fish and chips and expected homemade chips ! We ordered fish & chips and for the price was insulted on what they gave us a dozen cheap frozen dry chips . We could of gone to a cheap pub for that without the price tag . Very disappointed

Russell’s used to do fantastic fish and chips - always a treat to get a takeaway from here. However, something has changed and not for the better. In fact it’s pretty insulting. We bought fish and chips this week only to find that the chips were just frozen catering chips, the type you’d get in a cheap pub meal or a motorway services cafe. They were definitely not the home made chips that Russell’s used to serve, and honestly if they think they can serve these to customers whilst charging a premium then they can prepare to lose customers hand over fist. If I want cheap frozen chips then I’ll just buy them from Tesco and cook them myself. I did leave a five star review a couple of years ago - I’ve now deleted it because it no longer reflects the quality of food being served.

Lets start saying that the staff is brilliant, nice and professional. On the other hand the food was a total fail... Fish was dry and totally tasteless and the chips the same, total lack of any spice or condiment, fish dry and with a strange color. My partner got the grilled plaice and i was a big fail too, totally tasteless with not even the shadow of any tipe of spice, not even a bit of salt and pepper befre been cooked, terrible. The homamade tartare was terrible as well, I ordered 2 becuase usually I am sucker for tartare sauce but I left it almost all there. For that price I want much better food. Save yourself few pounds and go to Barnaby in Stratford, 100% much better.

We were disappointed with tonight's takeaway dinner, since on every previous visit our fish and chips have been of the highest quality, delicious and piping hot. It came as a shock that tonight's cod was hard and dry like cardboard, with only a hint of flavour. Equally, somehow, the chips were also flavourless - as if cooked hours before and briefly re-heated (we're speculating): certainly not the standard of fish and chips we were used to. We don't know if Russell's were having a bad night, have changed chefs or if the staff were overwhelmed, as the restaurant was very busy. But it will be a long while before we muster enough courage to gamble on another go.

Russell's Fish and Chips exceeded expectations! Their delicious fish and chips were the perfect post-trip treat. But the real star? Their homemade ice cream served with warm brownie – we opted for the salted caramel flavor, and it was divine! A must-stop for both classics and indulgent desserts.

Friendly service, lovely food, freshly cooked, piping hot and very tasty

Lovely looking place was excited to try the food, we only ordered a large chips, curry sauce and mushy peas. After getting home and opening the box and trying the food it was definitely not what we expected, i believe that the chips we got were your standard chips out the freezer cooked in the oven not fried i might as well have had birds eye chips and done them at home and saved my money. Must’ve been busy as it is easter weekend and they had to grab more chips from the co op right next to the place after running out of the usual as these look nothing like the chips in other photos of the place. Curry sauce and mushy peas were the only decent things about it really. Waste of money in my opinion

Tasteless, chips not homemade, peas not mushy and overpriced!

Great food for a family of 12. Minted peas much nicer than normal mushy peas! Was a missed meal but they rectified the issue. (Mistakes happen, how they are handled is the true mark of customer service)

I have coeliac disease so to walk into a fish and chip restaurant and not only do they do Gluten free fish and chips but They do anything battered gluten free & even a Gluten free pie option. I nearly fell over! Elderly parents had children’s portion (cod and chips) which was more than enough. Hubby had cod and chips and I had the Gluten free cod and chips. All came out freshly cooked and very hot. Batter was fantastic for GF. Can’t quite understand the poor reviews recently as food was lovely and staff were really friendly. Will be returning for sure.

Called in today. Good choice of dishes and drinks. I had the scampi, forgot to count how many pieces before I started eating, but at least 10 large pieces. Great value for money. Very attentive and friendly staff. Highly recommend, also dog friendly xx

Just bought Cod & Chips + curry sauce. Absolutely delicious. Fish was cooked to perfection with a lovely beer batter. The chips were crispy and Fresh. Also I must comment on the absolutely delicious curry sauce. Size was ample and great for the price. I would recommend Russell’s Chip Shop to anyone wanting wonderful Fish & Chips. If I had any negative it would be to the chef, not to put the fish on top of the chips. The oil in the fish batter goes onto the chips and can make a few a bit soggy. Still one of the best meals for taste and price.

Another lovely meal here, consistently good and excellent friendly service as always. Well done and thank you.

We haven’t been for ages so thought we would give it a go. I accidentally ordered plaice expecting it to be in breadcrumbs as per my last visit but it wasn’t. The waiter very kindly changed it for haddock and I’m so glad he did as it was delicious. Lovely light batter, fresh fish (not dry like some places), crispy chips (not soggy like some f&c establishments), friendly service. Won’t leave it so long to return next time.

First the bad news: the chips are clearly catering "pub" style chips now, the "Heinz" tomatoe sauce bottles refilled with that gloopy catering sauce that's synthetically sweet - when this place opened it was all hand cut, fresh, locally sourced potatoes - the type & source of which, would be written up on a chalkboard in the restaurant. Everything here has gone down hill over the past few years, it really is distinctively average now. The good news is that it's still better than a normal chip shop, the fish is tasty & the service is uicj, even when busy. But Russell's really is just average pub food now, nothing more.

Chips were not even home made, they were obviously from the frozen aisle of a supermarket, and minted peas were terrible, dry and hardly any to warrant a mention. Give it a miss . Very overpriced for what you get.

Opening times need updating on google. Wasted a trip only to find out they’re closed on Mondays.

After a long day in Cheltenham hospital we stayed just outside Broadway for the night Hungry and tired I google the fish shop and online it said OPEN So I drove into the village there’s no parking outside the shop so I parked on the main road and walked 5 minutes to the shop Only to find it CLOSED!! Winter hours apparently! Owner couldn’t be bothered to change opening hours on line More than disappointed! Total waste of time and energy Avoid this place

We collected a takeaway for our family and were very disappointed. Batter on all 3 portions of fish was thin and wet - not at all crispy. Chips were hard and portions were small.

Made the trip to Broadway just for fish and chips in russells. We were offered a table straight away. The order was taken and our drinks arrived promptly. Part of the drinks order was wrong. Slowly the other tables started to fill up. Slowly the food started to arrive at all the other tables but not ours. The worrying thing is that nobody stopped to wonder why we were sat there. Nobody questioned it. The girl who took the order never even twigged as she delivered food to all the other tables around us. Russells your food might be good but your service is awful 😞

Best fish and chips ever!! Highly recommend very attentive staff and we will definitely be returning. 10/10

Visited here twice since August really impressed cod was to die for, good size portions plenty of chips! Nice chilled atmosphere with a good bottle of chilled white wine, can’t wait to go back soon

Fantastic fish and chips, really fresh fish, cooked to perfection. Excellent service, found a a nice quiet spot with the dog with no fuss. Crushed peas were lovely. A brilliant welcome and meal.

We came a couple of years ago and the food was lovely, yesterday was really disappointing The chips were dreadful, some were hard, others rubbery and tasteless. Like some other reviews have mentioned they must have been reheated, certainly not cooked fresh and served straightaway. It was lunchtime so there shouldn’t have been a problem The fish was okay, nice that it’s skinned and well boned, but again not much flavour The chicken tikka curry sauce, this was watery and overpowered the meal Service was good, but we were not asked about allergies, which doesn’t effect us but for some families it’s essential For £40 considering what we could have had elsewhere we won’t be back

Great freshly cooked fish and chips, not fatty

We have had our fish and chips several times at Russell's so far and it always been a great treat, however today's experience wasn't good at all. We were served as a first customer with take away order, which I was hoping would guarantee us a super fresh dinner. Unfortunately, when we started our food, around 5 min after picking our order up, the chips were horrible. Tested like resuscitated leftovers from several hours earlier. Fish was really nice though...sadly, Russell's saving few pennies on couple of portions of chips left us with a big disappointment. Don't think we will be back. Hard, cold, chewy chips:( Not what you expect from the place when you pay over £60 for family meal....

We had a great meal. Family of five and we all had different meals and they were all superb. Lovely friendly service.

Adult portions huge 2 x tiddler cod & chips ,curry sauce Perfect thin crispy batter pure white Cod. 100% recommend tasty

Recommend this place the food is amazing great restaurant and and Service and the staff are excellent

Four went for lunch. Two Trio Baskets, one Jumbo Snorker and a gluten free fish & chips. Loads of chips. All good. Sat outside in the sun. Normal prices for sit down fish & chips. Waiting staff very attentive.

Great food and service the only thing found is the mushy pea are not proper mushy peas they are just crush garden peas with a bit of mint.

We decided to have a treat after a lovely day in the Cotswolds. We decide to sit in at Russell's chip shop. We arrived at 6.50pm and was told they was not be serving untill 7pm we could not understand this as other people were eating or taking food away. We decided to wait and had a drink while waiting. Which was fine. We was then served and I asked if the batter was plain or beer batter as the Children's menu never mentioned beer batter but the adults menu did. We was told it is all beer batter. As I have a yeast allergy I was not able to have the fish or halloumi. Which I was looking forward to. We was not asked at all about any allergies. I then opted for the salmon. The food arrived and the salmon was small for £15.50 it was ok but a bit dry. I was told it would come with garlic butter but it didn't. My partner had the fish and chips and he asked if he could have normal peas instead of crushed there was no option for this. His meal arrived and he had a small hand full of chips hidden under his fish. We was was asked if our meal was ok and we expressed our dissatisfaction. of the qty of chips and she said she would get some more. We never received any more chips and we felt we was being laughed at. We left feeling disappointed.

We dined at the Fish & Chip section thinking it would be a little special, but they are obviously just using the Russell’s name. The Cod was certainly not catch of the day and the wafer thin bread was showing signs of mould although they didn’t charge us for it.

We call very often always good. Never had a bad experience Only down side this time smelly wet dogs in eating area. Also people with the dogs Ordered takeaway then tried to eat inside.asked to either pay difference or leave politely by staff,they became nasty.

Very disappointed. Fish overcooked and tasted awful. Oil used for cooking tasted strange. Complained but staff uninterested. Will not be returning. I advise you to find an alternative place to eat.

So good we went back 2 days later great fish and chips staff great and very helpful would highly recommend plus you have the choice to sit inside or outside

Both the cod and the haddock with chips were very nice but the peas weren't to my liking, prefer normal mushy or garden peas. Being asked for a tip at a chip shop was a new one on me

Very disappointed. Had takeaway fish and chips and they were terrible. The batter was like rubber and the fish was really over cooked. Such a shame as the place looked really nice unfortunately the staff were more interested in having a laugh between themselves than...

Bit too fussy for me, afraid my tastes are slightly less affluent when it comes to a chippy. The fish didn’t have a great deal of batter and the chips were alright nothing to write home about. Salt and vinegar was also not included on the chips, you have to grab condiments separate - not the end of the world. The curry sauce was really not to my taste - not the classic yellow curry but an imitation of a tikka masala, not a great pairing with a chippy but to each their own I guess. The mushy peas were up to a bit much as well - not the marrowfat variety but some sweet and frilly petit pois. Also most expensive chippy in my life. Staff were friendly, can’t fault them.

After a nice walk in Broadway we decided to go to get some chips as it was pretty quiet and there were not too many people around. We ordered battered halloumi and chips for two. Asked if we were eating in or taking away we...

We had haddock and chips for 4 people as a takeaway. The fish was overcooked and the chips undercooked. The oil tasted old and stale. We’ve ordered from Russell’s a number of times in the hope it gets better. It hasn’t.

I have eaten my fair share of dodgy take aways, and not always from the most kosher establishments, (including those vans you usually find off the main high streets). This place, Russells, ranks amongst one of the most disappointing especially as it looks quite smart...

Whenever we are in Broadway, Worcestershire, we ALWAYS go there. The standard hasn't dropped at all over the years. Apart from the obvious, they have quite a comprehensive menu including several vegetarian options, a still a rarity these days. It is licensed with a fair...

Called in with family and had takeaway to eat on the village green. I had sausage and chips and they cost £10. For sausage and chips! Chips alone cost £2.50, so that sausage was £7.50!!! I know you don’t believe me but it’s true! £7.50....

Excellent fist and chips but forgot to put in the curry sourse.

Great tasting fish and chip best ever. Not greasy just lovely. Nice seating inside and out very clean and polite staff. Better than a well known celeb Chef.

We went for a early dinner and were advised that they would be only serving inside which was not a problem. The service was excellent but the only thing was there was no mushy peas!

Previous reviews seem to be great or awful but glad we weren’t put off. We had perhaps the best fish and chips we’ve ever tasted (and we’ve been to Anstruther, home of the prize winning fish and chip shops). The fish was meaty and delicious...

Cannot believe how inadequate this company runs this place, they give out numbers for your takeaway orders, having waited 20 minutes after the couple that was before us was served l had to go and ask how much longer would my order be, they said...

Yum! Their fish and chips are sooooooo good!

Nice fish and chips great service, would recommend, been before and was looking forward to going again lucky I checked their website as tripadvisor said they were closed Sunday and Monday, Sunday they close at 16:00

High quality fish and chips, tucked away off the high street.

The fish and chips top quality but 40 mins wait for food when restaurant half empty totally unacceptable.We were not told there would be a delay and no apology given when meal arrived.Staff seemed totally self obsessed and flippant when I complained.New owners now play...