Russell's in Rochdale

Good food but, one member of staff was itching her nostral hole with her finger, didn't wash her hands. Nail varnish warn by staff, one member of staff has false nails which was poking my food.

This place is credit to building and designer's teams but service providers need to get out .I am a user of direct debit card the staff have a problem and felt was blackmailed about it for using their card payment device as I had no cash and if I did they don't seem accept a bit high of money . Only fair thing to do is to not go there again until new boss is in place so it's tick tock matter of time

Called in Russell's cafe today Wednesday 26th January 23, lovely ambience & nice staff, disappointed in the food though, certainly not up to the standards of the former cafe in the wheatsheaf arcade, cheese & onion quiche bland & tasteless, chips also bland & like cardboard, which is a great shame, quality needs to improve somewhat,for us to return once again" great pity.😡

Food has gone downhill, things just aren't as great as they used to be! Prices increased (to be expected) but food isn't great. Then on top of the prices which are quite expensive for a Rochdale cafe my biggest bug bear is they charge for sachets of ketchup! Won't be going back in a hurry

having returned to russell's after being away for a number of years i must admit i was not impressed the coffee was like water tasteless and the food was hit and miss some hot some cold but this could just of been an off day and will try again in the next few weeks

Lovely staff and atmosphere. Came with mother-in-law for light lunch and coffee. The lady whizzing about cleaning tables and delivering food at 100 miles per hour was absolutely lovely and never stops smiling. First time we have been in the new shop and will definitely be back

Do not eat here if veggie or vegan. All foods cooked in same frier as meat!!! Manager lies and owner doesn't care. I'd give zero if I could.

With it's original site permanently closed last year, amid the COVID crisis, this old favourite of ours has, after almost 2 years, relocated to a prominent position, on what used to be the main shopping thoroughfare in the Town. Russells was always a reliable place, nothing fancy, just good, honest, reasonably priced Cafe fare, in pleasant surroundings and with friendly, efficient service. So it is nice to see it resurrected in what used to be the shopping heart of the town. Russells in it's new incarnation is clean, well laid out, comfortable, and with good service, just like the old one. The food we sampled was of a good standard, delivered promptly and hot to the table. It was doing a good trade on the lunchtime we attended. We hope this Establishment will continue to survive and thrive, despite the fact that most of the high-street big names are now sited in the new Riverside shopping centre, downhill from where Russells has reopened. Whether visitors to the town will continue to make the uphill journey onto Yorkshire Street and Russells only time will tell. As for ourselves, Russells is still probably the best of it's kind in the town, and will continue to receive our custom. Major Credit Cards are accepted.

Russles has now relocated to Yorkshire St , due to the Wheatsheaf Centre closing. We went for breakfast this morning. The ambience is peaceful and chilled out. We were served by a petite girl with glasses who was very helpful to everyone and full of life. Always enjoy going here.

Work in an office on the same street as the cafe as we wanted to buy lunches and buy local rang the cafe to order a number of lunches for take out to be told too busy to take our order if we want food we would have to walk down to the cafe.!

Dropped into this place during one of the brief intervals of 2020 when COVID-19 Lockdown was not in force. It was as reliable as I and many others have previously commented on TripAdvisor. Good Food and Service at Reasonable Prices. Since then the News has been that the Wheafsheaf Centre will not be reopening when things return to something approaching 'normal'. It was also reported that Russells will be reappearing in an new, and as yet undisclosed, location. I hope it does. Major Credit Cards are accepted.

We go for breakfast or lunch there at least once a week and always find the staff there friendly and helpful never had bad food or service and I find the prices reasonable! So I find some of the comments a bit hard to believe, but hey ho you'll never be able to please everyone?

We visit here very often only because there is no other choice in rochdale, the prices have gone up again for mid standard food, the service is shocking youl see atleast 4 staff wandering around doing sod all when you go to order food the staff are to busy speaking amongst themselves. The one good point is that people who struggle eg old people, the staff come to their table and take there order for the customers ease, but this week was ignored. Asking a memeber of staff to assist was told they were to busy and she waddled off. So i went to the ladies seeing them every week i offered to help, to which eventually another staff member came along and actually had a go at these ladies for the fact that they are not coming to the counter to do their own order(the lady can barely walk) the woman actually had to tell the staff member not to speak to her like shes a child The staff here i find are very rude the place is way over priced and when its really the only place left in rochdale you think theyd up their standards so they get the most custom You should look after your regulars!

As visitors to the town we wandered about looking for a café, fortunately we found this one. The shopping centre surroundings are a bit bleak but the restaurant itself is a little oasis. The place was clean and well presented. We lunched here and were impressed by the menu, it must be one of the cheapest lunches we have had for years but this did not mean the meals were in any way second rate. Keep up the good work.

I've reviewed this place before and nothing has changed. Always reliable food, drink, service and value. With the shops around it in the Wheatsheaf Centre closing at an alarming rate, I just hope that Russell's will continue to survive and thrive. Give it your full support folks.

We love coming here, wonderful and friendly service, great food and coffee. Pay them a visit, you won’t be disappointed!

If you like really good food, incredibly good value for money and listening to a wide range of songs played on a baby grand piano this is a go to cafe. Rochdale has very little to offer any discerning shopper or diner but this place alone makes a trip into the town well worthwhile. Pot of earl grey, a sparkling water, large Diet Coke, tuna and cheese panini and a tuna salad set me back ...£13! The portions are generous without being ridiculously huge, well prepared and presented. Staff are helpful and friendly and unlike many place these days the tables are cleared and cleaned swiftly. The piano music is always extremely enjoyable with stripped back versions of pop songs, classics and songs from west end shows. What’s not to love?!

Visited with my daughter, part self service good choice of snacks quick and friendly service.Good atmosphere and pleasant place.The one problem was when paying by card, the full card number was displayed 16 digits NOT GOOD

This place is really nice and the staff very friendly and meals well worth having and not over priced and all cooked fresh

Russell's is our favourite stop when visiting the Town Centre. It offers good Cafe-style food, with friendly service, at reasonable prices.The other attraction of this establishment is the free Piano Recital provided at lunchtimes. The musicians have changed over the Years, but thecurrent one is the best yet, with a very wide-ranging repertoire, including Pink Floyd, Tina Turner, Handel, Vangelis, John Denver, Scott Joplin,and those are just the ones I remember.So if you are in the Town at lunch time and in need of refreshment, drop into Russell's, and checkout the music too.

Was very disappointed with the service order your meal clearly and then if you are lucky you get a meal close to it and when you bring the matter up with management I am told it's my fault not ordering correctly how clear can you be plain tuna not tuna mayo . Hot beef with no salad or garnish to get gunk all over it. The service from the staff is going from bad to worse they never pay attention they are to interested in what they did last night or we're they are going sat night .

Nice diner, can't be called fine dining but is comfortable and serves nice tasting pies, jacket potatoes and the normal lunchtime fare.Our granddaughter is catered for here, decent high chairs and a good kids menu means if we are not going to the bottom end of town and eating at Cockadoodlemoos, we will always eat here.On a Friday they have a pianist tinkling the ivories, though to be honest, I don't see him having too many groupies after the performances but it is a pleasant interlude, not too loud but he never plays any Slipknot or Iron Maiden so will never get my vote anyway.Coffee is nice and tea is tea.Will always go back there as we know they provide a decent meal at a fair priceStaff are friendly though not always the most dynamic

went for lunch as we was in town doing a bit of shopping,food was ok friendly staff not too long a wait would go back

Fuimos para el almuerzo. más quiche mcrowaved. Patatas cocidas. Café bien. Pero eso me hizo. No volvería.

Came here for lunch, had a sand which. Which was quite expensive for what you got. Chips was lovely and fresh though. The pianist is way to much and loud... very distracting.

Sigo teniendo que visitar Rochdale en negocios en el centro de la ciudad. Aparte de costa y este lugar estás limitado a donde puedes ir.

Russell ha existido desde que puedo recordar. Nacido y criado en Rochdale ha sido siempre un lugar muy agradable en el centro de la ciudad. Ha sido un par de veces siempre me gusta sándwiches tostados de queso y tomate con patatas fritas no era...

Called in Russells Cafe recently whilst visiting Rochdale. It is a lovely place where we could sit, relax, enjoy good food whilst listening to the pianist. The food in good value for money and the service is quick with staff being friendly and welcoming. Would be happy to visit again and can recommend this place

Un gran lugar para relajarse para tomar un café con amigos y familia. Regularmente para el desayuno, el almuerzo o simplemente para tomar un café y un pastel (bollos de crema y el bizcocho de terciopelo rojo son para morirse! ) incluso a mis hijos...

We come here every time we're at Rochdale, never disappointed food and staff are excellent, have had lots of different snacks and dinners, never had reason for any complaint, wouldn't think of going anywhere else,

I am a regular breakfast customer, because I have never had cause to complain. Food is good, freshly cooked and delivered to you table, staff are efficient and friendly.The cafe decor and furniture has recently been upgraded - creating a warm, friendly atmosphere.

Never been before but have to say I was pleasantly surprised. Lovely cafe. The food is really nice. I had a plain cheese sandwich and it was delivered to my table by a very nice lady who couldn't do enough for us. The pianist was an added bonus. It makes for a nice relaxing break after doing a hectic Xmas shop! Definitely recommend this place.

Called in for a coffee and a bacon butty for breakfast. The service was quick and efficient and all the staff were very friendly. I found that the menu was varied with something for everyones taste. There is also a daily specials board for people who cant choose from the menu. The cafe has been recently refurbished to a high standard and the chap playing the piano in the corner is an added bonus. You wont be disappointed. Highly recommended.

Called in with my grandchildren during a visit to see the Christmas lights switch on. Food was OK but I would give it a miss at busy times. Staff shouting at the cash till and across customers and also a lack of cutlery gave it a low rating for me. May try it midweek and see if it improves.

I thought I would try Russell's for some late lunch last Friday, the layout of the place is very nice and comfortable, however they way in which they interpret the menu is a very different story . I ordered a tuna melt ciabatta, and coffee, what I received was a tuna and cheese toastie, on thick toasting bread. Surely if they had run out of ciabatta the lady on the till should have drawn my attention to the fact , no apology from the waitress who delivered to the table, and no one checked back to see if everything was ok. I object to having my intelligence insulted I do know the difference between ciabatta and thick bread.I won't be rushing back.

Always good food here whether just sandwiches or warm foodStaff are efficient and friendly and so careing with the elderly customers.

Went some time ago when last in town on business . Told by my client to try it .First class value for money cafe .

went for breakfast with hubby and it was quite busy but the service was excellent and we didn't have to wait to long

Usually nice, reasonable prices, get busy sometimes. My dad likes the fish and chips. Ploughmans was nice and big

I always have the club sandwich with chips ,it's amazing and fairly priced. Very nice place for a tasty lunch

I meet up about twice a month with friends & we have lunch here. The food is nice .Would recommend the fish & chips they do o.a.p. meals for two ... which is a little cheaper. The girls who work there are so friendly & very helpful.

First time here and I thought it was really nice beef and onion chips..salad and coleslaw is definately one to get..and may I say the foreign lady at the till maybe Polish..was extremely helpful and very polite to not just me but all other customers as well..a credit to the cafe she is..

Rochdale is a very working class town and proud of it. This cafe is obviously a throw back to another age, curtains at the windows and a pianist plonking away in the corner. Brilliant and mood setting. The waitresses all wear tight white blouses and the tables have tablecloths - with a glass top. You have to queue to place your order but the food is great, the seats are comfy and the prices are fine. En joy - I did

Had a lovely meal, great dishes of the day. Prompt service and lovely pianist who plays special requests especially if you are eating alone. Very enjoyable experience

Limited choice but food well prepared and reasonable price. Piano player makes it a different experience; and he does requests. My wife and I both had omelettes with chips. Very tasty and quite filling.

This was my first visit to russels cafe after reading a very good review on the cafe. When we arrived the staff were talking and we had to wait quite a few minutes to be noticed whilst standing at the front of the line. When our food came after 35 minutes! It was quite nice and had a lot of flavour. Overall we thought the staff weren't very attentive and the food was good. Wouldn't return as we thought that the food and drinks were quite expensive for a little cafe on rochdale town centre, as did the customers sat at the table next to us.

Russell’s Restaurant is very well-known locally and has a loyal clientele, with customers returning week after week.My wife and I have been visiting Russell’s for years and it is a pleasure to see that it now has a Trip Advisor listing. There is something special about reviewing a favourite place in your home-town.Sited on the lower level of the Wheatsheaf Shopping Centre Russell’s has a pleasant ambience, with seating either inside the main area of the establishment, or at tables on the main concourse of the Wheatsheaf Centre.Russell’s offers a compact Standard Menu and a Daily Specials board, featuring hot and cold food, from snacks to main meals. A range of cakes is also available if you wish to fully indulge. Cold drinks, Teas and a selection of Coffees are provided. Prices are very reasonable for the area.Staff are pleasant and efficient and the food service is usually quite quick, depending on how busy it is.A feature of the place is the free music, with mellow tunes being played out on a Piano over lunch-time and into the mid afternoon.Whether you class Russell’s as a Restaurant or an up-market Cafe is a matter of opinion, but either way it’s good value and a nice experience to eat there.If you are local to Rochdale then the attractions of Russell’s will be probably already be known to you. If you are visiting our Town, possibly to see the World Famous Pioneers’ Museum or the Grand Victorian Town Hall, then take a walk up Yorkshire Street, into the Wheatsheaf Centre, and down to Russell’s.