Based on 6 opinions finded in 1 websites

Based on 6 opinions finded in 1 websites
Nº 569 in 841 in South Lanarkshire
Nº 78 of 98 Other cuisines in South Lanarkshire
Opinions
Rumours provided our wedding cake, cupcakes and favours. The service was outstanding and the flavours were excellent. They went above and beyond to make sure our special day had a special cake that all of our guests loved. Highly recommend to all.
rhona m . 2023-08-13
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The customer service was appalling and the cake was stale, the cake smelled as if it was off, Disappointed
Iain G . 2023-01-28
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very friendly atmosphere and the food is delicious... Cakes were also amazing and if you dont see what you want they will make for you there and then.. Best cafe in hamilton by far..
Lorraine M . 2020-12-16
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Ordered a 40th Birthday cake from Rumours and had an offer with cupcakes included as well, my wife is a Kpop fan, and the cake I ordered was Kpop themed, Claire did an amazing job and the cake was catered to spec, cake was picked up on time, communication was good throughout, the cake itself was lovely to eat as well! Overall great experience and would not hesitate in using again or recommending to friends and family
Andy M . 2020-12-16
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Got the mars bar cake and the caramel cake they were brilliant. The staff were like belt and helful.
Nabs . 2020-08-12
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Ordered a Birthday cake from a offer on Facebook for a 50th birthday on the 24th March, got a message the night before collection day to say because of the Covid-19 that we could not collect the cake, and a refund would follow in APRIL. We contacted them as we assumed that the cake would obviously be ready as this was the night before and said we would message when we were 5 minutes away and happily collect it from doorstep to avoid unnecessary contact. We were then contacted the morning of collection to say that they were unable to get anything to finish decorating the cake, this is only a few hours before we were due to collect the cake, so it was clearly never made! This company even stated on their Facebook page that contactless delivery was available 2 days earlier. Obviously complete amateur company, who do not fufil orders despite given plenty of notice for orders and have not qualms about disappointing people. Will never use again and would encourage people to avoid at all costs.
karenbV7566QT . 2020-03-24
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1166 Opinions
Booked this hotel spa for my daughters 9th birthday she loved the pool also had a meal in the restaurant to which they gave her a special dessert, my girl loved her birthday here.
554 Opinions
Good atmosphere,, and EXCELLENT staff who really know what they are doing . Professional, and helpful to customers unlike their counterparts across at M.B.
3505 Opinions
We had a lovely morning with a wee tot exploring Calderglen. That is until we went for lunch. I am going to start by saying the Red Pepper soup was lovely…. But… we ordered sandwiches, which, unfortunately it made it into the toastie machine for a few seconds prior to being sent out to our table. So neither toastie or sandwich arrived out, we couldn’t eat it. I asked for mine to be sent back and the girl apologised profusely offering a replacement. To which I said sorry no I have been put off its fine. We were then approached by another member of staff. Oh my good grief passive aggressive…. Can I point out that at no time did I either ask for a replacement or a refund and yet I seemed to be taken to task for simply saying sorry it’s not good enough!!! I understand beautiful hot days make staff feel under pressure but all I wanted was for my plate to be taken away and an acknowledgement that a mistake had been made. I never once said that the bread was stale the first girls apology was more than enough… one more thing when you have wee tots at a table it is never advisable to put hot drinks right in front of them (fortunately ours is a wee bit more danger aware and new to sit back). Note to self next time we will bring a Picnic
1951 Opinions
The food is amazing and the chefs they are really really good at what they do