Rugby House in Rugby

popped in and ordered 3 dishes, chow mein, sweet and sour chicken balls and a mixed fried rice dish. Service couldnt have been more pleasant - though they do only take cash... food excellent, low on additives and really tasty... amongst the best Chinese I have had in a long time - highly recommended

Order meal by phone for collection at 18.30, had to wait until 18.45 for order to be ready. When serving found bits of bone, skin & large bone in duck dish.. whole meal was tasteless!!! call them to state I wasn't happy... the young man stated we could be credited when I brought bone back which I did the next evening... Chinese lady was very rude, when reurning the bones/ skin... wouldn't let me speak, keep on interrupting me...... WILL NEVER USE AGAIN... DISGUSTING CUSTOMER SERVICE!!!

Treated ourselves to a Chinese, moved house so decided to try this one ....first visit but won’t be returning. Food was tasteless, meat questionable and very, very salty! Would not recommend:-(

Food is always good and freshly made. They only deliver later in the evening but as we live nearby this isn't a problem.

We used to use Rugby House regularly but hadn't in a while and thought we'd use them again. I wish that we hadn't! We ordered online for collection using the Rugby House website which was easy enough, but on arrival home with the food one of the dishes from the set meal ordered was missing. We ran to see if we could rectify the error only to be told that the menu online was incorrect and we should know that and not order using it. They are happy to take your money and not give you your order. Will not be using again.