New Regent in Rugby - Phone Number, Reservations, Reviews

Terrible, 1 and a half hour wait to then be told the driver has gone home so he can’t deliver the food. Absolute joke of a place

Asked for a special house chow mein and got rice

Excellent communication , Fantastic Quality. Large Quantity. Full of flavour. Well prepared l. Delivered with care, Delivered on time. Good value for money. Very happy with everything,Will buy from again

Everything was really salty, and the yuk Sung was like purée with hardly any meat just veg.

Thank you for delivering so fast

food dry and bad very disappointed I advise that no one orders from this restaurant 😕

looked and tasted wrong. I mean wrong 😕 🤷

This is the worst Chinese Takeaway I have ever had this evening. The beef was disgusting in my meal not suitable for human consumption £13.00 for a meal for 1 I absolutely think it was not worth it the foods has been binned I completely want refund Joanne

Excellent food and staff always listen to custom instructions perfectly

The food was over an hour late.....the times indicated are not accurate. Same excuse as before....always one driver and too many orders. Best thing to collect

Wrong order, missing item ! Is it the app or the restaurant ?

exceptional service this evening 👏 arrived early which was great as we were just back from a trip food was delicious and piping hot

It's a lovely place for dine out

Waited over an hour for food. The food was hot which was good. chicken chow mein had a funny taste and egg fried rice was a little dry no pea/onion in it like other restaurants, therefore quite bland and tasteless. Will think twice about placing another order.

Its a while since using NW and I wasn't disappointed. Our food arrived 10 minutes early, was piping hot, very well cooked, very tasty and thoroughly enjoyed by 5 hungry people. Will recommend and will be using again.

Love the food and the service! What a wonderful family. Hot tip.. ordered sweet and sour chicken balls for the first time and the sauce was amazing. There were 30-40% less chicken then other places but if they increase this as usual better than everywhere. Thanks for being amazing

Chicken was very chewy but other than that it was great

algae in the mix Plater was not completely ready

For some reason the fried rice no matter what you have with it chick/ beef etc the rice is wet which it shouldn’t be and the pancake rolls are dripping in grease apart from that nice food

Iv ordered a few times and every time they get later and later. Won't be ordering again.

Listened to custom instructions, really tasty food

The food was genuinely awful. I am very disappointed, the beef was stringy and unflavoured and the udon noodles were overcooked. The duck spring rolls (my favourite dish) were soggy and also lacking in flavour. The sweet chilli chicken wasn’t spicy as advertised and had an off putting smell. And the chicken was lukewarm at best. Most likely not be returning.

thought I'd try this place again. I got the set mean for 1 it was more than enough food at a good price. beef in black bean sauce I would of liked a bit more heat but it was delicious the beef melted in my mouth, probably the best beef I've ever had from a Chinese. sweet and sour balls were quite greasy but on the whole thumbs up

Dumplings were lovely but prawns were overcooked, chewy and dry. Prawns went in the bin, shame because I always have a lovely meal usually

great taste ,toombad it is not coming with soya sauce

Nice quick delivery time, delicious food and great portions listened to my custom request spot on as well

Food is always spot on,best around

Singapore chow mein and rice were really nice however the rest of the food wasn’t up to the same standard unfortunately. Would still order again though as there are plenty worse Chinese takeaways in the area

Food was booked for 730 so I could finish bedtime with the children, although it arrived very early which caused a lot of disruption and ruined the experience. Portions weren't great, and it wasn't cheap either

Average food, Absolute joke on delivery time. Wouldn’t bother.

Not received order although says it’s been delivered

Worst Chinese we have ever had We ordered a meal for friends that had come to visit, mixture of items ( £60 ) Fried rice, Chicken fried rice was so old it was lumpy and sticky - nearly a pudding - H/sp Chowmein - H/f with green pepper, blackbean sauce - all the same item with a different ( weak sauce poured over them ) Chicken Curry - save your money and buy a - Bisto chip shop curry and make your own

Cheap and cheerful, no issues but you get what you pay for!

food wasn't great. bland, not flavourful. special fried rice was soggy. was excited to try the happy family meal was really disappointing compared to the menu description. all the dumplings were soggy or gewey. not good at all.

really sweet guy dillivared it. I forgot to mention I had a broken door bell so he knocked on the window and then apologised for knocking on the window.

Always any time and any day 🫶🫶🫶

salt and pepper chips are awful, I got normal chips with a few onions on it. food is cold too

Delicious food. Will definately order from here again :-)

This was our first time trying the New Regent, we had heard lots of good reports, and I can honestly say the food and service was excellent, Definitely recommend this restaurant. 10/10

Second time order wrong in 2 weeks. Last week we ordered Lemon Chicken, when IT arrived it came without lemon sauce. No response and a lack of interest in correcting this. This week I ordered Chicken with broccol, instead of chicken I was sent beef.

The chow mein and rice dishes was nice but the pork and king prawn balls not good just a blob of batter, nothing inside basically

Delivery was late over 30’mins , didn’t get coke , driver was nice and went to shop and bought coke from his own money

Best chinese I've tried in ages!

Delicious food and excellent communication with allergies.

Food was good. But I ordered fried rice and I got chow mein. 🤷‍♂️

Please put honest delivery times on page. 1 hour late. Too late to eat. Food usually good but late too often.

I have to say I love everything about this place, staff are always lovely. The food is amazing 99.9 % of the time. The all you can eat menu is to die for, always fresh. Highly recommend them to anyone wanting a nice meal out

Lovely fresh hot and tasty. Thank you

Excellent food. Will definitely be ordering again.

So bad, never order again sorry

Possibly the worst Chinese of all time. Gone off ribs… or old ribs, overdone dry prawns and ho fan with more bean sprouts than noodles! 4 prawns in the entire ho fan…. Never again even though I was warned that they were bad

Have been coming here for years! Love it every time.

When food finally turned up driver went along the road and my son had to chase after him chips were Luke warm

Well over an hour late cold once arrived

Waited nearly 2 hours and it was cold when it arrived.

Chicken was pink in the chicken balls And the chicken wings. Rice was 100% microwaved and not nice at all was all mushy, was missing chips

Ordered for delivery. Chicken balls were raw in the middle and chow mein came spilt in the bag. Tried to call up but unable to get through.

It’s was so dry and they miss things of my order

Didn’t receive drink with order

The meal turned up very early compared to the estimated time, over 30 minutes before expected, so very fast. Driver was friendly too. Food was hot and very nice, I had requested no onions due to food intolerance and this was adhered to. My daughter was disappointed in her spicy Szechuan chicken as it wasn't spicy to her but the meal overall was nice. It's what I was expecting :-)

Not happy with the food was very cold

Food was absolutely beautiful. Fresh fragrant tasty. Love ordering for New Regent never disappointed. Thank you

Absolutely appaling. Spent £22. No food. No refund. Do not order from this restaurant

Delivery was on time and the food was lovely & tasty. Thank you!

Crab meat & Sweetcorn Soup was really nice very smooth Roast pork yum sung was not nice it seem to have been liquidiced not chopped also did not taste that much of pork (very salty) we also had pancake with it they were all stuck together ( binned them )

Chicken balls were missing but they called ahead and resent the driver along with an extra bottle of coke - thank you!!!

Food lovely wish there was more sauce in the chicken curry

Really good Cantonese classics

Missing items ! And took soooo long for delivery. First and last order from me

The chefs excelled themselves today, the food was all delicious

Wont order from here again. Very late.

Absolutely amazing food, loved all of it, the servers were very attentive

Food tasted delicious however an hour later I’ve felt poorly…

Decent food, clean and prompt service. A bit crowded, but manageble. Bathroom needs a touch of ...improvement.

Ended up collecting as long time to deliver with just eat but food amazing as always

Choy mein was mid. The chicken balls where 90% soggy batter and about 10%"chicken" the "sweet n sour sauce" wasnt sweet n sour sauce. It looked like curry sauce but it was tasteless.. deffo won't order again. First n last

I selected honey chilli chicken and when I paid come up with salt and chilli chicken and that’s not what I wanted we haven’t opened the chicken

Food arrived quickly and was delicious will order again thank you

Really nice food! Had the buffet and it was awesome. The staff were really nice too.

Food was lovely as always and delivered within the expected timeframe. Super polite delivery driver too.

Lovely food, good delivery time

The quality of the food was absolutely horrid. The Mongolian lamb was cremated and was in no way Mongolian Lamb! It was drier than a flip flop. The chips immensely dry and stale… and the fish was wet and chewy…. A big waste of money! Never again will I doubt the reviews, lesson learnt!!

3rd time ordering over £25 worth of food and not getting the free prawn crackers. Wont be ordering from New Regent again

Very good food arrived hot perfectly cooked. Great restaurant

It’s a great place for food always busy which says a lot sick of people complaining about the delivery service go and collect lazy gits, they are very busy serving eat in customers. Service excellent food always hot served on hot plates and great for the money and choice you get on buffet. Love it. Thanks guys

Duck was missing the plum sauce! Delivery was late. Not impressed.

Food quality good although order arrived 40 mins late

The chips were really over cooked and dry but everything else was pretty good and amazing portion sizes

Normally very good but pork curry was a little minced not many big slices

Do not order crispy shredded beef. There is no beef in there. Dumplings weren’t great. Disappointed

Fantastic food as always. Just a little late on delivery.

Delivered early, food excellent and hot.

For the second time in a week I had items missing. I have ordered regularly and never had this problem before but 2 in a week is very poor.

All good, plenty for lunch tomorrow as well.

Fast and tastes great for the price, can’t complain

What a great food !!! It's really tasty 🤤 and good portions!! Highly recommend New Regent!!!

Excellent service and great food

Ordered chicken fried rice, mushroom fried rice and cashew chicken with yellow bean sauce and none of the dish was good. Fried rice was totally tasteless and very bad. I have never had this bad cashew chicken in yellow bean sauce and the sauce was not yellow bean sauce. Never going to recommend or try anytime.

We went for the "Alll you can eat" option. The food was tasty and hot. They were very helpful in adapting the food from being spicy to non spicy as we had children there too. There was a good selection of starters and soups. However, the mains we all felt were limited. The usual Yung chow fried rice wasn't on the menu, plus many others that we had expected. There wasn't a children's option either, even though we encouraged the children to try a little of everything I still would have liked a separate child's menu.

No taste, no flavour, and missed some of the order