New Regent in Rugby

found a stone in my food and chips were cold

really fast delivery and excellent food tonight thank you

Not the greatest. Used this as 1 off. Could do wit changing their oil

This is my absolute favourite Chinese restaurant. Singapore Chow Mein for life ❤️ always soo yummy. I only come here 😋

First time ordering from here and the food was great definitely ordering from here again.

Not the best. All a bit stodgy. Have had much better.

I usually like the food here but not so much this time. Squid was dry rubbery and tasted frozen. And ribs had nothing on them and were very chewy

Delivery was early. Gentleman was really nice. Food was hot and really tasty. I’d recommend New Regent for good quality tasty food

All so nice great food nice hospitality and would come again and recommend it to anyone to give it a try

Thank you. Excellent portions.

Food was ok, nothing to rave about, chicken balls were well over done, burnt! Chow mien lacked flavour, prawn toast drenched in oil…….

At time I placed order waiting time was 30-50mins. Food came after an hour and a half after ringing restaurant twice. Told driver but he was as ignorant and rude as they come. I know it’s a Saturday night but not good enough in my opinion. Also said food was delivered on the app at 20:00 when it wasn’t.

I ordered beef curry not mixed curry

Thought we’d try New Regent. Very disappointed with the quality of the food especially the chicken balls (overly crispy batter and rubbery chicken)

Best Chinese food I’ve had in Rugby - wish I’d tried this place sooner! All dishes were really flavoursome and delicious, and it was delivered right on time. Will definitely order from here again!

Ended up here with a friend for a catch-up - staff were lovely, food was pretty awful. Starters all came fast and hot, but they were all fairly tasteless and basically deep fried, mains was worse than starters, chicken was white in colour, very oily and again tasteless, eat half and left the rest, rich and chips no better - can't recommend and will never be going back.

Great food as usual and the asap was a much shorter time than first delivery slot👍

the chicken in honey sauce was not very fresh

delivery arrived super quick. however your app us unreliable as the tracking information is completely wrong and inaccurate

Great food very nice selection and great delivery driver he is friendly and professional

Ordered at 18.25 it is now 20.08 and app is saying enjoy food and we have nothing

This is my favourite Chinese in Rugby, but tonight it was disappointing. Over 20 minutes late (despite ordering at 5pm for 19:15 delivery) and when it finally arrived, it was really cold and had to be reheated.

didn't turn up said it was delivered but a no show

Over an hour to receive food, then over half our order was missed, took a further 50 minutes to receive the rest

AVOID! Delivery was late and food, that was bland and tasteless, was less than warn on arrival so had to microwave it before it could be served. The best thing about the meal was the lettuce that came with the yuk sung - at least that was fresh!

Called for a delivery added cost 40% increase over pick up. Will be ordering from Double Happiness now. Previous Review: Love the food and the service! What a wonderful family. Hot tip.. ordered sweet and sour chicken balls for the first time and the sauce was amazing. There were 30-40% less chicken then other places but if they increase this as usual better than everywhere. Thanks for being amazing

Order was placed at 19:00 did not arrive until 21:00, no updates via the app until 20:15 when notified it was delivered, it wasn’t delivered and didn’t arrive until 21:00. Called the restaurant and was spoken to by a very rude abrupt lady on the telephone, saying I lived too far away. Why on earth do they accept deliveries if I’m being told I live too far away…. I live 3 miles away? Awful service, will not be ordering from them or recommending in the future, very dissapointing

Ordered @ 6.22 arrived at 7.51 delivery was an hour wait before estimated arrival 7.20-7.40 which I think is bad in all fairness & then to be told he’s got to drop off before mine food was nice & warm too

Wow, thought I would treat my partner to a takeaway for Valentine’s Day, ordered at 7pm given 60 minute delivery time. After 1.5 hours still no delivery so called and they said it will be extra 20 minutes, after 20 minutes again still no food, was told they were extremely busy but the food had defiantly just left their premises. Another 1 and a half hours passed and no food, rang them back up and they say sorry we must of not cooked your food by mistake as they were so busy. Will not be ordering from here again, it’s now 23:30pm haven’t eaten and misses gone to bed in foul mood. Terrible takeaway

Food was stone cold and not very edible ordered at 8 pm was due between 9- 920 and arrived 9.50

although the order was early and food was amazing, we were missing an item which took over 30 mins to deliver

really hot tasty food. the curry was the nicest I've had from a Chinese

We have not had the food .... It hasn't been delivered here

Delicious food! Will defo order again 👌

the honey chicken wasn't very fresh 😕

delivered nice and hot, really lovely food will def eat from there again

not enough cucumber in the duck. rice too clumpy and it had a small rock in it. chicken and duck tasty

Delicious food as always 😋 tried crispy shredded beef with chilli sauce and it was soooo gooood 😊 my favorite Chinese in town

Over an hour late- on recieved my order it was absolutely freezing! Avoid!!

Slow service tablets not cleared caused a spill as waiting staff spills a hot supe over me then in the clearing up spills a glass of red wine over another family member at this point we left my daughter had pre paid for the meal so £220 for starters

The salt and pepper ribs are just the best I’ve tried many different Chinese takeaways throughout the years but none have beaten this place

10/10 hot, delightfully delivered. Top.

Best Chinese I’ve ever had in Rugby!

First time trying New Regent. Amazing quality food, great size portions and all tasted great, the crispy seaweed was the best I’ve tried!

First time trying New Regent. Amazing quality food, great size portions and all tasted great, the crispy seaweed was the best I’ve tried!

a bit late but the food we recieved was warm & tasted good, the vegetables were also really nice. fresh & crisp. However, I ordered a tray meal of rice & plain chowmein which came with a sauce, I chose the satay sauce & as I wanted it in a separate container I chose this option & paid an extra 30p , when food arrived there was no sauce it had been missed completly, so rice and plain chow mein on its own made for a dry meal. Over all though it was reasonable & I will use them again.

An item was missing but they delivered in about 5 minutes. Food was hot and really tasty

Food was cold, egg fried rice was just mush I am afraid. Not happy with quality at all

Lovely food. Never used these guys before but definitely will again. Really big portions and not all greasy and full of salt like a lot of Chinese food places. Would definitely recommend!

Delivery was late but that not driver's but the restaurant putting the wrong address on his paperwork need to work on this. The food on the other case was excellent 3/10 for paperwork, 10/10 for the food

thank you great improvement on my last experience, food is always good but delivery time can be sketchy.... but all good today! 👍

Excellent meal and value for money Thank you

I haven't received my food yet....:(I'm sad and hungry

Good quality food when it arrived

Fabulous takeaway food from the New Regent , this was the first time we had ordered from them and will definitely now be using them regularly. The food was delivered like you would expect to receive in a restaurant , great experience.

delivery expected between 1915 and 1935. actual delivery was 2020. despite calling the restaurant twice, they were unable to confirm what was happening. When the delivery person called, despite giving them exact directions, they were unable to locate me, meaning that I had to go and meet them on the main road, which wasn't good, as have an Achilles tendon issue, which is painful for walking. Once received the food was stone cold and reheating it, made it less enjoyable, this affected quality.

25 minutes after latest delivery and I’m still waiting

I called the restaurant and they just lied.And said it had been dispatched.it dudnt arrive for another forty five minutes

Because the delivery was so late the food had become cold and was not very enjoyable. Disappointing as usually good service and food.

The spring rolls were soggy but the rest of the food was good.

Food was cold, had to call restaurant as food missing, very expensive

Food was tasty but the order was delivered way too late and there is no way Just eat could help as they are rubbish with customer service as usual.

Only a little late, otherwise they would have 5 stars

Food was hot aromatic and tasty. Pork was absolutely divine. Thank you so much

Prawns were very overcooked and rubbery, sauce was very vinegary, couldn’t eat. Just ate some of the rice and chips

ridiculous how late the delivery arrived. ordered at 7pm with delivery due between 19:45 and 20:05pm. arrived after 20:35pm. tracking and update notifications were pathetic and unreliable.

Food was very good and delivered on time

Great tasting food and good portion sizes

The food was rather cold and was 35 minutes late. The order was marked as delivered 35 minutes before it actually was delivered. The delivery driver was incredibly apologetic and friendly, for that it's not going down to a one star.

Good food, received oneincorrect item but it was promptly replaced by the restaurant.

Buffet style cooked fresh to order inclusive price . Compact restaurant. Friendly service. Enjoyed main courses more than starters

This is the first time we have visited the new regent and were very impressed with the quality of the food and excellent, friendly staff, especially impressed with the Singapore vermicelli noodles, will be going back definitely

chicken wings were so dry dry over seasoned and clearly re heated went in the bin ,spare ribs were also dry and old ,I was a regular customer but can't say I'll order again after that

As always , lovely food and quick delivery 😋 thank you

Great service! Food is amazing. Ordering again after 2 days

Perfect, but I will say that the chicken balls need to be half the size, then they could be cheaper !

there was egg shells in the foo yung

Amazing food as always-such good food

Chips have been refried few times so they were dry inside with no potato left Crispy duck was very salty Mixed curry was nice but the that rice came with it was very sticky like it was made a few days a go

The food was really well cooked and delicious. 10/10 I would order again 😜

Disappointed. Haphazard staff, flat drinks, warm, greasy food, excessive salt. The ice cream was the best bit

Polite driver ,food correct and lovely 👍🏻

always had great food a great quality

Thank you for my brilliant dinner! Food was very hot and very tasty. delivery be so early.(I'm so happy) Thank you so much for your job and amazing food. I really love yours food and yours restaurant service.

Seems u have changed the oil u use , I have an allergy n have always been able to eat your chines but not tonight . Only saying as usually it’s perfect for me , maybe cheap veg oil …

Honestly best in rugby everything my family and I have tried we've loved!!!

Terrible, 1 and a half hour wait to then be told the driver has gone home so he can’t deliver the food. Absolute joke of a place

Asked for a special house chow mein and got rice

Excellent communication , Fantastic Quality. Large Quantity. Full of flavour. Well prepared l. Delivered with care, Delivered on time. Good value for money. Very happy with everything,Will buy from again

Everything was really salty, and the yuk Sung was like purée with hardly any meat just veg.

Thank you for delivering so fast

food dry and bad very disappointed I advise that no one orders from this restaurant 😕

looked and tasted wrong. I mean wrong 😕 🤷

This is the worst Chinese Takeaway I have ever had this evening. The beef was disgusting in my meal not suitable for human consumption £13.00 for a meal for 1 I absolutely think it was not worth it the foods has been binned I completely want refund Joanne

Excellent food and staff always listen to custom instructions perfectly

The food was over an hour late.....the times indicated are not accurate. Same excuse as before....always one driver and too many orders. Best thing to collect

Wrong order, missing item ! Is it the app or the restaurant ?

exceptional service this evening 👏 arrived early which was great as we were just back from a trip food was delicious and piping hot

Waited over an hour for food. The food was hot which was good. chicken chow mein had a funny taste and egg fried rice was a little dry no pea/onion in it like other restaurants, therefore quite bland and tasteless. Will think twice about placing another order.

It's a lovely place for dine out