Based on 448 opinions finded in 3 websites
Based on 448 opinions finded in 3 websites
Opinions
All so nice great food nice hospitality and would come again and recommend it to anyone to give it a try
dominic forman . 2025-04-19
MORE AT Google
Best Chinese food I’ve had in Rugby - wish I’d tried this place sooner! All dishes were really flavoursome and delicious, and it was delivered right on time. Will definitely order from here again!
Eleanor . 2025-03-29
MORE AT Just Eat
Ended up here with a friend for a catch-up - staff were lovely, food was pretty awful. Starters all came fast and hot, but they were all fairly tasteless and basically deep fried, mains was worse than starters, chicken was white in colour, very oily and again tasteless, eat half and left the rest, rich and chips no better - can't recommend and will never be going back.
Robert L . 2025-03-28
MORE AT TripAdvisor
Great food as usual and the asap was a much shorter time than first delivery slot👍
Marian . 2025-03-23
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the chicken in honey sauce was not very fresh
Artur . 2025-03-21
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delivery arrived super quick. however your app us unreliable as the tracking information is completely wrong and inaccurate
Jai . 2025-03-19
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Great food very nice selection and great delivery driver he is friendly and professional
Oliver . 2025-03-16
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Ordered at 18.25 it is now 20.08 and app is saying enjoy food and we have nothing
Roz . 2025-03-15
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This is my favourite Chinese in Rugby, but tonight it was disappointing. Over 20 minutes late (despite ordering at 5pm for 19:15 delivery) and when it finally arrived, it was really cold and had to be reheated.
Robyn . 2025-03-09
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didn't turn up said it was delivered but a no show
Jo . 2025-03-08
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Over an hour to receive food, then over half our order was missed, took a further 50 minutes to receive the rest
Owen . 2025-03-01
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AVOID! Delivery was late and food, that was bland and tasteless, was less than warn on arrival so had to microwave it before it could be served. The best thing about the meal was the lettuce that came with the yuk sung - at least that was fresh!
Dave . 2025-02-28
MORE AT Just Eat
Called for a delivery added cost 40% increase over pick up. Will be ordering from Double Happiness now. Previous Review: Love the food and the service! What a wonderful family. Hot tip.. ordered sweet and sour chicken balls for the first time and the sauce was amazing. There were 30-40% less chicken then other places but if they increase this as usual better than everywhere. Thanks for being amazing
L P . 2025-02-22
MORE AT Google
Order was placed at 19:00 did not arrive until 21:00, no updates via the app until 20:15 when notified it was delivered, it wasn’t delivered and didn’t arrive until 21:00. Called the restaurant and was spoken to by a very rude abrupt lady on the telephone, saying I lived too far away. Why on earth do they accept deliveries if I’m being told I live too far away…. I live 3 miles away? Awful service, will not be ordering from them or recommending in the future, very dissapointing
Louise . 2025-02-22
MORE AT Just Eat
Ordered @ 6.22 arrived at 7.51 delivery was an hour wait before estimated arrival 7.20-7.40 which I think is bad in all fairness & then to be told he’s got to drop off before mine food was nice & warm too
Debbie . 2025-02-15
MORE AT Just Eat
Wow, thought I would treat my partner to a takeaway for Valentine’s Day, ordered at 7pm given 60 minute delivery time. After 1.5 hours still no delivery so called and they said it will be extra 20 minutes, after 20 minutes again still no food, was told they were extremely busy but the food had defiantly just left their premises. Another 1 and a half hours passed and no food, rang them back up and they say sorry we must of not cooked your food by mistake as they were so busy. Will not be ordering from here again, it’s now 23:30pm haven’t eaten and misses gone to bed in foul mood. Terrible takeaway
cameron jones . 2025-02-15
MORE AT Google
Food was stone cold and not very edible ordered at 8 pm was due between 9- 920 and arrived 9.50
karen . 2025-02-14
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although the order was early and food was amazing, we were missing an item which took over 30 mins to deliver
Kayleigh . 2025-02-14
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really hot tasty food. the curry was the nicest I've had from a Chinese
debby . 2025-02-11
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We have not had the food .... It hasn't been delivered here
Karlie . 2025-02-08
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Delicious food! Will defo order again 👌
Lucy . 2025-02-07
MORE AT Just Eat
the honey chicken wasn't very fresh 😕
Artur . 2025-02-06
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delivered nice and hot, really lovely food will def eat from there again
Lynzi . 2025-01-30
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not enough cucumber in the duck. rice too clumpy and it had a small rock in it. chicken and duck tasty
Elissa . 2025-01-29
MORE AT Just Eat
Delicious food as always 😋 tried crispy shredded beef with chilli sauce and it was soooo gooood 😊 my favorite Chinese in town
Patrycja . 2025-01-23
MORE AT Just Eat
Over an hour late- on recieved my order it was absolutely freezing! Avoid!!
Jasmine . 2025-01-17
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Slow service tablets not cleared caused a spill as waiting staff spills a hot supe over me then in the clearing up spills a glass of red wine over another family member at this point we left my daughter had pre paid for the meal so £220 for starters
Scott Cook . 2025-01-14
MORE AT Google
The salt and pepper ribs are just the best I’ve tried many different Chinese takeaways throughout the years but none have beaten this place
Tim . 2025-01-12
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10/10 hot, delightfully delivered. Top.
Elizabeth . 2025-01-06
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Best Chinese I’ve ever had in Rugby!
Jasmine . 2025-01-04
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First time trying New Regent. Amazing quality food, great size portions and all tasted great, the crispy seaweed was the best I’ve tried!
laquisha joseph . 2024-12-30
MORE AT Google
First time trying New Regent. Amazing quality food, great size portions and all tasted great, the crispy seaweed was the best I’ve tried!
laquisha . 2024-12-30
MORE AT Just Eat
An item was missing but they delivered in about 5 minutes. Food was hot and really tasty
Kate . 2024-12-29
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a bit late but the food we recieved was warm & tasted good, the vegetables were also really nice. fresh & crisp. However, I ordered a tray meal of rice & plain chowmein which came with a sauce, I chose the satay sauce & as I wanted it in a separate container I chose this option & paid an extra 30p , when food arrived there was no sauce it had been missed completly, so rice and plain chow mein on its own made for a dry meal. Over all though it was reasonable & I will use them again.
Michelle . 2024-12-29
MORE AT Just Eat
Food was cold, egg fried rice was just mush I am afraid. Not happy with quality at all
Scott . 2024-12-28
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Lovely food. Never used these guys before but definitely will again. Really big portions and not all greasy and full of salt like a lot of Chinese food places. Would definitely recommend!
Anthony . 2024-12-27
MORE AT Just Eat
Delivery was late but that not driver's but the restaurant putting the wrong address on his paperwork need to work on this. The food on the other case was excellent 3/10 for paperwork, 10/10 for the food
Leslie . 2024-12-23
MORE AT Just Eat
thank you great improvement on my last experience, food is always good but delivery time can be sketchy.... but all good today! 👍
Lara . 2024-12-15
MORE AT Just Eat
Excellent meal and value for money Thank you
Peta . 2024-12-14
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I haven't received my food yet....:(I'm sad and hungry
Tom . 2024-12-13
MORE AT Just Eat
Good quality food when it arrived
Kate . 2024-12-07
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Fabulous takeaway food from the New Regent , this was the first time we had ordered from them and will definitely now be using them regularly. The food was delivered like you would expect to receive in a restaurant , great experience.
MARCUS D . 2024-12-07
MORE AT TripAdvisor
delivery expected between 1915 and 1935. actual delivery was 2020. despite calling the restaurant twice, they were unable to confirm what was happening. When the delivery person called, despite giving them exact directions, they were unable to locate me, meaning that I had to go and meet them on the main road, which wasn't good, as have an Achilles tendon issue, which is painful for walking. Once received the food was stone cold and reheating it, made it less enjoyable, this affected quality.
Tim . 2024-12-01
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I called the restaurant and they just lied.And said it had been dispatched.it dudnt arrive for another forty five minutes
Paula . 2024-11-30
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25 minutes after latest delivery and I’m still waiting
John . 2024-11-30
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Food was cold, had to call restaurant as food missing, very expensive
Maisie . 2024-11-29
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The spring rolls were soggy but the rest of the food was good.
Jamie . 2024-11-29
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Because the delivery was so late the food had become cold and was not very enjoyable. Disappointing as usually good service and food.
Bethan . 2024-11-29
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Food was hot aromatic and tasty. Pork was absolutely divine. Thank you so much
Janet . 2024-11-28
MORE AT Just Eat
Only a little late, otherwise they would have 5 stars
Vida . 2024-11-28
MORE AT Just Eat
Food was tasty but the order was delivered way too late and there is no way Just eat could help as they are rubbish with customer service as usual.
Prabhu . 2024-11-28
MORE AT Just Eat
Prawns were very overcooked and rubbery, sauce was very vinegary, couldn’t eat. Just ate some of the rice and chips
Dionne . 2024-11-23
MORE AT Just Eat
ridiculous how late the delivery arrived. ordered at 7pm with delivery due between 19:45 and 20:05pm. arrived after 20:35pm. tracking and update notifications were pathetic and unreliable.
Jai . 2024-11-22
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Food was very good and delivered on time
Hilary . 2024-11-16
MORE AT Just Eat
Great tasting food and good portion sizes
Jamie . 2024-11-04
MORE AT Just Eat
The food was rather cold and was 35 minutes late. The order was marked as delivered 35 minutes before it actually was delivered. The delivery driver was incredibly apologetic and friendly, for that it's not going down to a one star.
April . 2024-10-26
MORE AT Just Eat
Good food, received oneincorrect item but it was promptly replaced by the restaurant.
Hilary . 2024-10-25
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Buffet style cooked fresh to order inclusive price . Compact restaurant. Friendly service. Enjoyed main courses more than starters
Marc Wilson . 2024-10-21
MORE AT Google
This is the first time we have visited the new regent and were very impressed with the quality of the food and excellent, friendly staff, especially impressed with the Singapore vermicelli noodles, will be going back definitely
colin g . 2024-10-19
MORE AT TripAdvisor
As always , lovely food and quick delivery 😋 thank you
Patrycja . 2024-10-12
MORE AT Just Eat
chicken wings were so dry dry over seasoned and clearly re heated went in the bin ,spare ribs were also dry and old ,I was a regular customer but can't say I'll order again after that
francis . 2024-10-12
MORE AT Just Eat
Great service! Food is amazing. Ordering again after 2 days
Tina . 2024-10-11
MORE AT Just Eat
Perfect, but I will say that the chicken balls need to be half the size, then they could be cheaper !
Ball . 2024-10-06
MORE AT Just Eat
there was egg shells in the foo yung
ethan . 2024-10-03
MORE AT Just Eat
Amazing food as always-such good food
Emma . 2024-09-27
MORE AT Just Eat
Chips have been refried few times so they were dry inside with no potato left Crispy duck was very salty Mixed curry was nice but the that rice came with it was very sticky like it was made a few days a go
mel . 2024-09-21
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The food was really well cooked and delicious. 10/10 I would order again 😜
Charles . 2024-09-21
MORE AT Just Eat
Disappointed. Haphazard staff, flat drinks, warm, greasy food, excessive salt. The ice cream was the best bit
Samantha Ash . 2024-09-15
MORE AT Google
Polite driver ,food correct and lovely 👍🏻
peter . 2024-09-03
MORE AT Just Eat
always had great food a great quality
Anthony . 2024-09-01
MORE AT Just Eat
Thank you for my brilliant dinner! Food was very hot and very tasty. delivery be so early.(I'm so happy) Thank you so much for your job and amazing food. I really love yours food and yours restaurant service.
Marite . 2024-08-28
MORE AT Just Eat
Seems u have changed the oil u use , I have an allergy n have always been able to eat your chines but not tonight . Only saying as usually it’s perfect for me , maybe cheap veg oil …
Jenna . 2024-08-15
MORE AT Just Eat
Honestly best in rugby everything my family and I have tried we've loved!!!
Angel . 2024-08-11
MORE AT Just Eat
Terrible, 1 and a half hour wait to then be told the driver has gone home so he can’t deliver the food. Absolute joke of a place
Rio Garcia . 2024-07-26
MORE AT Google
Asked for a special house chow mein and got rice
Darren . 2024-07-25
MORE AT Just Eat
Excellent communication , Fantastic Quality. Large Quantity. Full of flavour. Well prepared l. Delivered with care, Delivered on time. Good value for money. Very happy with everything,Will buy from again
Paul . 2024-07-20
MORE AT Just Eat
Everything was really salty, and the yuk Sung was like purée with hardly any meat just veg.
Nicola . 2024-07-19
MORE AT Just Eat
Thank you for delivering so fast
Amirah . 2024-07-15
MORE AT Just Eat
food dry and bad very disappointed I advise that no one orders from this restaurant 😕
Trish . 2024-07-13
MORE AT Just Eat
looked and tasted wrong. I mean wrong 😕 🤷
daniel . 2024-07-11
MORE AT Just Eat
This is the worst Chinese Takeaway I have ever had this evening. The beef was disgusting in my meal not suitable for human consumption £13.00 for a meal for 1 I absolutely think it was not worth it the foods has been binned I completely want refund Joanne
Assheton-Hayden . 2024-07-08
MORE AT TripAdvisor
Excellent food and staff always listen to custom instructions perfectly
faye . 2024-06-29
MORE AT Just Eat
The food was over an hour late.....the times indicated are not accurate. Same excuse as before....always one driver and too many orders. Best thing to collect
Tina . 2024-06-28
MORE AT Just Eat
Wrong order, missing item ! Is it the app or the restaurant ?
Ball . 2024-06-23
MORE AT Just Eat
exceptional service this evening 👏 arrived early which was great as we were just back from a trip food was delicious and piping hot
Lesley . 2024-06-22
MORE AT Just Eat
It's a lovely place for dine out
Precious Olu Adewoye. . 2024-06-21
MORE AT Google
Waited over an hour for food. The food was hot which was good. chicken chow mein had a funny taste and egg fried rice was a little dry no pea/onion in it like other restaurants, therefore quite bland and tasteless. Will think twice about placing another order.
Sarah . 2024-06-21
MORE AT Just Eat
Its a while since using NW and I wasn't disappointed. Our food arrived 10 minutes early, was piping hot, very well cooked, very tasty and thoroughly enjoyed by 5 hungry people. Will recommend and will be using again.
Jerry . 2024-06-08
MORE AT Just Eat
Chicken was very chewy but other than that it was great
Chelsea . 2024-05-24
MORE AT Just Eat
algae in the mix Plater was not completely ready
Artur . 2024-05-20
MORE AT Just Eat
For some reason the fried rice no matter what you have with it chick/ beef etc the rice is wet which it shouldn’t be and the pancake rolls are dripping in grease apart from that nice food
Des . 2024-05-19
MORE AT Just Eat
Listened to custom instructions, really tasty food
faye . 2024-05-18
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Iv ordered a few times and every time they get later and later. Won't be ordering again.
Amanda . 2024-05-18
MORE AT Just Eat
The food was genuinely awful. I am very disappointed, the beef was stringy and unflavoured and the udon noodles were overcooked. The duck spring rolls (my favourite dish) were soggy and also lacking in flavour. The sweet chilli chicken wasn’t spicy as advertised and had an off putting smell. And the chicken was lukewarm at best. Most likely not be returning.
Jamie . 2024-05-17
MORE AT Just Eat
thought I'd try this place again. I got the set mean for 1 it was more than enough food at a good price. beef in black bean sauce I would of liked a bit more heat but it was delicious the beef melted in my mouth, probably the best beef I've ever had from a Chinese. sweet and sour balls were quite greasy but on the whole thumbs up
debby . 2024-05-17
MORE AT Just Eat
Dumplings were lovely but prawns were overcooked, chewy and dry. Prawns went in the bin, shame because I always have a lovely meal usually
Dionne . 2024-05-13
MORE AT Just Eat
great taste ,toombad it is not coming with soya sauce
Eduard . 2024-05-12
MORE AT Just Eat
Nice quick delivery time, delicious food and great portions listened to my custom request spot on as well
faye . 2024-05-11
MORE AT Just Eat
Food is always spot on,best around
Ron . 2024-05-05
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Singapore chow mein and rice were really nice however the rest of the food wasn’t up to the same standard unfortunately. Would still order again though as there are plenty worse Chinese takeaways in the area
Joe . 2024-05-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ok. I had mushroom chow mein which was filling but not very flavoursome. Not bad. Ok.
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Only ever had takeaway delivery meals, it's our go to Chinese, always delivered on time always hot plentiful and tasty 😋
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Visiting family this week, had a takeaway from here last night and is the best Chinese takeaway I've had in years. A bit of a wait, but it was worth it. Not surprised they are busy. Highly recommend.