Based on 440 opinions finded in 3 websites
Based on 440 opinions finded in 3 websites
Opinions
This is the first time we have visited the new regent and were very impressed with the quality of the food and excellent, friendly staff, especially impressed with the Singapore vermicelli noodles, will be going back definitely
colin g . 2024-10-19
MORE AT TripAdvisor
Perfect, but I will say that the chicken balls need to be half the size, then they could be cheaper !
Ball . 2024-10-06
MORE AT Just Eat
there was egg shells in the foo yung
ethan . 2024-10-03
MORE AT Just Eat
Amazing food as always-such good food
Emma . 2024-09-27
MORE AT Just Eat
Chips have been refried few times so they were dry inside with no potato left Crispy duck was very salty Mixed curry was nice but the that rice came with it was very sticky like it was made a few days a go
mel . 2024-09-21
MORE AT Just Eat
The food was really well cooked and delicious. 10/10 I would order again 😜
Charles . 2024-09-21
MORE AT Just Eat
Polite driver ,food correct and lovely 👍🏻
peter . 2024-09-03
MORE AT Just Eat
always had great food a great quality
Anthony . 2024-09-01
MORE AT Just Eat
Thank you for my brilliant dinner! Food was very hot and very tasty. delivery be so early.(I'm so happy) Thank you so much for your job and amazing food. I really love yours food and yours restaurant service.
Marite . 2024-08-28
MORE AT Just Eat
Seems u have changed the oil u use , I have an allergy n have always been able to eat your chines but not tonight . Only saying as usually it’s perfect for me , maybe cheap veg oil …
Jenna . 2024-08-15
MORE AT Just Eat
Honestly best in rugby everything my family and I have tried we've loved!!!
Angel . 2024-08-11
MORE AT Just Eat
Terrible, 1 and a half hour wait to then be told the driver has gone home so he can’t deliver the food. Absolute joke of a place
Rio Garcia . 2024-07-26
MORE AT Google
Asked for a special house chow mein and got rice
Darren . 2024-07-25
MORE AT Just Eat
Excellent communication , Fantastic Quality. Large Quantity. Full of flavour. Well prepared l. Delivered with care, Delivered on time. Good value for money. Very happy with everything,Will buy from again
Paul . 2024-07-20
MORE AT Just Eat
Everything was really salty, and the yuk Sung was like purée with hardly any meat just veg.
Nicola . 2024-07-19
MORE AT Just Eat
Thank you for delivering so fast
Amirah . 2024-07-15
MORE AT Just Eat
food dry and bad very disappointed I advise that no one orders from this restaurant 😕
Trish . 2024-07-13
MORE AT Just Eat
looked and tasted wrong. I mean wrong 😕 🤷
daniel . 2024-07-11
MORE AT Just Eat
This is the worst Chinese Takeaway I have ever had this evening. The beef was disgusting in my meal not suitable for human consumption £13.00 for a meal for 1 I absolutely think it was not worth it the foods has been binned I completely want refund Joanne
Assheton-Hayden . 2024-07-08
MORE AT TripAdvisor
Excellent food and staff always listen to custom instructions perfectly
faye . 2024-06-29
MORE AT Just Eat
The food was over an hour late.....the times indicated are not accurate. Same excuse as before....always one driver and too many orders. Best thing to collect
Tina . 2024-06-28
MORE AT Just Eat
Wrong order, missing item ! Is it the app or the restaurant ?
Ball . 2024-06-23
MORE AT Just Eat
exceptional service this evening 👏 arrived early which was great as we were just back from a trip food was delicious and piping hot
Lesley . 2024-06-22
MORE AT Just Eat
Waited over an hour for food. The food was hot which was good. chicken chow mein had a funny taste and egg fried rice was a little dry no pea/onion in it like other restaurants, therefore quite bland and tasteless. Will think twice about placing another order.
Sarah . 2024-06-21
MORE AT Just Eat
It's a lovely place for dine out
Precious Olu Adewoye. . 2024-06-21
MORE AT Google
Its a while since using NW and I wasn't disappointed. Our food arrived 10 minutes early, was piping hot, very well cooked, very tasty and thoroughly enjoyed by 5 hungry people. Will recommend and will be using again.
Jerry . 2024-06-08
MORE AT Just Eat
Love the food and the service! What a wonderful family. Hot tip.. ordered sweet and sour chicken balls for the first time and the sauce was amazing. There were 30-40% less chicken then other places but if they increase this as usual better than everywhere. Thanks for being amazing
L P . 2024-05-27
MORE AT Google
Chicken was very chewy but other than that it was great
Chelsea . 2024-05-24
MORE AT Just Eat
algae in the mix Plater was not completely ready
Artur . 2024-05-20
MORE AT Just Eat
For some reason the fried rice no matter what you have with it chick/ beef etc the rice is wet which it shouldn’t be and the pancake rolls are dripping in grease apart from that nice food
Des . 2024-05-19
MORE AT Just Eat
Listened to custom instructions, really tasty food
faye . 2024-05-18
MORE AT Just Eat
Iv ordered a few times and every time they get later and later. Won't be ordering again.
Amanda . 2024-05-18
MORE AT Just Eat
thought I'd try this place again. I got the set mean for 1 it was more than enough food at a good price. beef in black bean sauce I would of liked a bit more heat but it was delicious the beef melted in my mouth, probably the best beef I've ever had from a Chinese. sweet and sour balls were quite greasy but on the whole thumbs up
debby . 2024-05-17
MORE AT Just Eat
The food was genuinely awful. I am very disappointed, the beef was stringy and unflavoured and the udon noodles were overcooked. The duck spring rolls (my favourite dish) were soggy and also lacking in flavour. The sweet chilli chicken wasn’t spicy as advertised and had an off putting smell. And the chicken was lukewarm at best. Most likely not be returning.
Jamie . 2024-05-17
MORE AT Just Eat
Dumplings were lovely but prawns were overcooked, chewy and dry. Prawns went in the bin, shame because I always have a lovely meal usually
Dionne . 2024-05-13
MORE AT Just Eat
great taste ,toombad it is not coming with soya sauce
Eduard . 2024-05-12
MORE AT Just Eat
Nice quick delivery time, delicious food and great portions listened to my custom request spot on as well
faye . 2024-05-11
MORE AT Just Eat
Food is always spot on,best around
Ron . 2024-05-05
MORE AT Just Eat
Singapore chow mein and rice were really nice however the rest of the food wasn’t up to the same standard unfortunately. Would still order again though as there are plenty worse Chinese takeaways in the area
Joe . 2024-05-03
MORE AT Just Eat
Food was booked for 730 so I could finish bedtime with the children, although it arrived very early which caused a lot of disruption and ruined the experience. Portions weren't great, and it wasn't cheap either
Andy . 2024-05-02
MORE AT Just Eat
Average food, Absolute joke on delivery time. Wouldn’t bother.
Beth . 2024-04-27
MORE AT Just Eat
Not received order although says it’s been delivered
Emma . 2024-04-26
MORE AT Just Eat
Worst Chinese we have ever had We ordered a meal for friends that had come to visit, mixture of items ( £60 ) Fried rice, Chicken fried rice was so old it was lumpy and sticky - nearly a pudding - H/sp Chowmein - H/f with green pepper, blackbean sauce - all the same item with a different ( weak sauce poured over them ) Chicken Curry - save your money and buy a - Bisto chip shop curry and make your own
Pat Pearce . 2024-04-13
MORE AT Google
Cheap and cheerful, no issues but you get what you pay for!
Adam Conboy . 2024-04-13
MORE AT Google
food wasn't great. bland, not flavourful. special fried rice was soggy. was excited to try the happy family meal was really disappointing compared to the menu description. all the dumplings were soggy or gewey. not good at all.
Ashley . 2024-04-11
MORE AT Just Eat
really sweet guy dillivared it. I forgot to mention I had a broken door bell so he knocked on the window and then apologised for knocking on the window.
Emily . 2024-04-06
MORE AT Just Eat
Always any time and any day 🫶🫶🫶
Naakookoi Ganyobi . 2024-04-06
MORE AT Google
salt and pepper chips are awful, I got normal chips with a few onions on it. food is cold too
Sam . 2024-04-05
MORE AT Just Eat
Delicious food. Will definately order from here again :-)
Scott . 2024-04-02
MORE AT Just Eat
This was our first time trying the New Regent, we had heard lots of good reports, and I can honestly say the food and service was excellent, Definitely recommend this restaurant. 10/10
ghostie10 . 2024-04-01
MORE AT TripAdvisor
Second time order wrong in 2 weeks. Last week we ordered Lemon Chicken, when IT arrived it came without lemon sauce. No response and a lack of interest in correcting this. This week I ordered Chicken with broccol, instead of chicken I was sent beef.
Hanna . 2024-04-01
MORE AT Just Eat
The chow mein and rice dishes was nice but the pork and king prawn balls not good just a blob of batter, nothing inside basically
Scott . 2024-03-30
MORE AT Just Eat
Delivery was late over 30’mins , didn’t get coke , driver was nice and went to shop and bought coke from his own money
Daiga . 2024-03-28
MORE AT Just Eat
Best chinese I've tried in ages!
Aimee . 2024-03-21
MORE AT Just Eat
Delicious food and excellent communication with allergies.
Jason . 2024-03-17
MORE AT Just Eat
Food was good. But I ordered fried rice and I got chow mein. 🤷♂️
john . 2024-03-16
MORE AT Just Eat
Please put honest delivery times on page. 1 hour late. Too late to eat. Food usually good but late too often.
Ann . 2024-03-11
MORE AT Just Eat
I have to say I love everything about this place, staff are always lovely. The food is amazing 99.9 % of the time. The all you can eat menu is to die for, always fresh. Highly recommend them to anyone wanting a nice meal out
Christopher Pearson . 2024-03-10
MORE AT Google
Lovely fresh hot and tasty. Thank you
Janet . 2024-03-09
MORE AT Just Eat
Excellent food. Will definitely be ordering again.
Nikki . 2024-03-08
MORE AT Just Eat
So bad, never order again sorry
carllos . 2024-02-26
MORE AT Just Eat
Possibly the worst Chinese of all time. Gone off ribs… or old ribs, overdone dry prawns and ho fan with more bean sprouts than noodles! 4 prawns in the entire ho fan…. Never again even though I was warned that they were bad
Hanish . 2024-02-25
MORE AT Just Eat
Have been coming here for years! Love it every time.
Stephen Dixon . 2024-02-13
MORE AT Google
Waited nearly 2 hours and it was cold when it arrived.
Ashleigh . 2024-02-02
MORE AT Just Eat
Well over an hour late cold once arrived
David . 2024-02-02
MORE AT Just Eat
When food finally turned up driver went along the road and my son had to chase after him chips were Luke warm
karen . 2024-02-02
MORE AT Just Eat
Chicken was pink in the chicken balls And the chicken wings. Rice was 100% microwaved and not nice at all was all mushy, was missing chips
Elle . 2024-01-29
MORE AT Just Eat
Ordered for delivery. Chicken balls were raw in the middle and chow mein came spilt in the bag. Tried to call up but unable to get through.
R . 2024-01-27
MORE AT Google
It’s was so dry and they miss things of my order
Emma . 2024-01-27
MORE AT Just Eat
Didn’t receive drink with order
Ziggy . 2024-01-26
MORE AT Just Eat
The meal turned up very early compared to the estimated time, over 30 minutes before expected, so very fast. Driver was friendly too. Food was hot and very nice, I had requested no onions due to food intolerance and this was adhered to. My daughter was disappointed in her spicy Szechuan chicken as it wasn't spicy to her but the meal overall was nice. It's what I was expecting :-)
Louise . 2024-01-21
MORE AT Just Eat
Not happy with the food was very cold
Lottie . 2024-01-20
MORE AT Just Eat
Food was absolutely beautiful. Fresh fragrant tasty. Love ordering for New Regent never disappointed. Thank you
Janet . 2024-01-20
MORE AT Just Eat
Absolutely appaling. Spent £22. No food. No refund. Do not order from this restaurant
Alex . 2024-01-18
MORE AT Just Eat
Delivery was on time and the food was lovely & tasty. Thank you!
Theresa . 2024-01-06
MORE AT Just Eat
Crab meat & Sweetcorn Soup was really nice very smooth Roast pork yum sung was not nice it seem to have been liquidiced not chopped also did not taste that much of pork (very salty) we also had pancake with it they were all stuck together ( binned them )
mel . 2024-01-06
MORE AT Just Eat
Chicken balls were missing but they called ahead and resent the driver along with an extra bottle of coke - thank you!!!
Nikki . 2024-01-04
MORE AT Just Eat
Food lovely wish there was more sauce in the chicken curry
Tracy . 2023-12-30
MORE AT Just Eat
Really good Cantonese classics
Katie . 2023-12-28
MORE AT Just Eat
Missing items ! And took soooo long for delivery. First and last order from me
Keanun . 2023-12-26
MORE AT Just Eat
The chefs excelled themselves today, the food was all delicious
Hilary . 2023-12-24
MORE AT Just Eat
Wont order from here again. Very late.
Saira . 2023-12-19
MORE AT Just Eat
Absolutely amazing food, loved all of it, the servers were very attentive
David Cavill . 2023-12-17
MORE AT Google
Food tasted delicious however an hour later I’ve felt poorly…
Morgan . 2023-12-15
MORE AT Just Eat
Decent food, clean and prompt service. A bit crowded, but manageble. Bathroom needs a touch of ...improvement.
Cat Bae . 2023-12-09
MORE AT Google
Food arrived quickly and was delicious will order again thank you
Sam . 2023-12-03
MORE AT Just Eat
Ended up collecting as long time to deliver with just eat but food amazing as always
Emma . 2023-12-03
MORE AT Just Eat
I selected honey chilli chicken and when I paid come up with salt and chilli chicken and that’s not what I wanted we haven’t opened the chicken
Ceejay . 2023-12-03
MORE AT Just Eat
Choy mein was mid. The chicken balls where 90% soggy batter and about 10%"chicken" the "sweet n sour sauce" wasnt sweet n sour sauce. It looked like curry sauce but it was tasteless.. deffo won't order again. First n last
Joshua . 2023-12-03
MORE AT Just Eat
Really nice food! Had the buffet and it was awesome. The staff were really nice too.
Justin Crawley . 2023-11-30
MORE AT Google
Food was lovely as always and delivered within the expected timeframe. Super polite delivery driver too.
Rachel . 2023-11-27
MORE AT Just Eat
Lovely food, good delivery time
Derrick . 2023-11-20
MORE AT Just Eat
The quality of the food was absolutely horrid. The Mongolian lamb was cremated and was in no way Mongolian Lamb! It was drier than a flip flop. The chips immensely dry and stale… and the fish was wet and chewy…. A big waste of money! Never again will I doubt the reviews, lesson learnt!!
Hanish . 2023-11-19
MORE AT Just Eat
3rd time ordering over £25 worth of food and not getting the free prawn crackers. Wont be ordering from New Regent again
Owen . 2023-11-18
MORE AT Just Eat
Very good food arrived hot perfectly cooked. Great restaurant
James . 2023-11-16
MORE AT Just Eat
It’s a great place for food always busy which says a lot sick of people complaining about the delivery service go and collect lazy gits, they are very busy serving eat in customers. Service excellent food always hot served on hot plates and great for the money and choice you get on buffet. Love it. Thanks guys
brett felton . 2023-11-15
MORE AT Google
Food quality good although order arrived 40 mins late
Kellie . 2023-11-11
MORE AT Just Eat
Duck was missing the plum sauce! Delivery was late. Not impressed.
Sally . 2023-11-11
MORE AT Just Eat
The chips were really over cooked and dry but everything else was pretty good and amazing portion sizes
Scarlett . 2023-11-06
MORE AT Just Eat
Normally very good but pork curry was a little minced not many big slices
Des . 2023-11-02
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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26 Opinions
Following recommendations from friends and relations I ordered my first home delivery take-away from here and was absolutely over the moon with the quality and quantity of the food supplied. Everything was clearly freshly prepared and was delicious. Just one little niggle.... I was very disappointed that I was unable pay with a credit card over the phone and was most uncomfortable having to obtain cash (which I haven't used for 9 months). I was told I could have paid by cheque but I presume that would have meant presenting the delivery man with my bank card and I wouldn't have been happy with that either. It's a great shame but with the pandemic becoming more and more out of control and both my wife and I having to fully shield, I don't think I'll be able to order another meal from here under the current payment arrangements.
457 Opinions
I have been going to this restaurant since it opened some years ago, and I have to say I was rather disappointed with the 'Experience' menu. A lot of items have been removed and are not available. The sweets are gone completely and you have to pay extra for those, but only lychee and ice cream were offered. So, to conclude, I don't think I'll be going again in the foreseeable future.
248 Opinions
I’ve ordered here many times before and I decided to order again today and the woman taking my order was so obnoxious for no reason? The first time I called no one picked up so I called again after 15 minutes, to which she picked up and said something angrily, and then proceeded to call me an IDIOT before ending the call on me. I was obviously very confused I thought maybe she had been talking to someone else. I called again another time just to see if I could place my order, to which the woman then proceeded to blame me for calling ‘too many times’ even though the first time she never picked up and the second time she called me an idiot and ended the call? Last time I’m ordering from here, what an embarrassment she is.