Based on 566 opinions finded in 2 websites
Based on 566 opinions finded in 2 websites
Nº 191 in 416 in Rugby
Opinions
Ordered the crispy duck which was well presented and ordered politely. Couldn’t ask for more.
Gavin . 2024-10-09
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Top notch food, piping hot. Great Chinese.
Leigh . 2024-08-01
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we stopped here by chance last week all three dishes that we had were really delicious, chow mein, sweet and sour chicken balls, and a mixed fried rice. Real hidden gem. Highly recommended
Wollix . 2024-07-31
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l found metallic silver in my food absolutely disgusting 😑 😒
Dorota . 2024-05-02
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Lovely meal. Arrived early bonus for us. Thanks
Suzanne . 2024-04-06
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Best takeaway ever. Thanks for a wonderful hot meal.
brett felton . 2024-03-05
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Half of the food was delivered, this was rectified quickly and the rest of the food was sent. Food was delicious and was piping hot and a large amount of vegetarian options!
Lauren . 2024-02-25
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The delivery driver was sent 45 mins early whilst I wad watching the England v Wales 6 nations match in the pub. I then revieved a phone call saying thr driver had been knocking on the doot for ten minutes. and the caller was rude and aggressive. I then managed to get the delivery made to the pub I was in instead upon delivery the driver made rude comments and said I owed him 15 pounds for changing thr delivery address. After much arguments back and forth the driver left. I want a full refund
Oli . 2024-02-10
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Our food was warm at best, very oily, not crispy, six pieces of squid with half a rub of oily onions for nearly £7 . Husbands dish was missing and when it came it wasn’t what he ordered. Burnt prawn toasts and burnt prawn crackers with replacement dish. Never again
Naomi . 2024-01-31
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Hope your not hungry! Portions are tiny, price does not reflect, expensive for what it is. Was also 45 mins late. I won't be calling these again.
Dean . 2024-01-20
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Really good food on-time and delicious.
Brent . 2023-12-23
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What happened?? Rugby House used to have some of the most amazing food in Rugby. Good portions, great flavours but not now. Has it changed hands? We ordered a pork curry, usually it's been Char Sui pork but not this time, it was a few bits of pork floating in a curry soup and the container was only half full. The crispy chicken was just popcorn chicken with a bit of sauce and sesame seeds and half the container was full of lettuce. I'm no expert chef but I can cook and I know that putting lettuce in a closed and hot container will make it wilt and become soggy. I called them up and got all sorts of excuses from "They're not full because people complained about splashing themselves", "The onion to pork rati will be wrong", "It's a new dish but it's been on the menu for months". I was offered extar curry sauce to make up for the half full container but that would have just made it worse. Not sure what has happened at Rugby House but I'm staying away until I hear better feedback
Paul . 2023-12-22
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food was delicious and hot on arrival. Fab.
Helen . 2023-12-17
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Rugby House is a truly special place. Their egg fried rice to delectable and mayflower curry is on top.
Joseph . 2023-10-14
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Including some Japanese dishes was a great touch to the menu, best takoyaki in town.
Syed . 2023-09-19
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Chicken chowmein Very tasteless, sweet and sour sauce so thin and had no flavour at all.
Tracey . 2023-09-08
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Everything was hot and delicious
Darren . 2023-08-31
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Possibly the worst takeaway I’ve ever had not only was cold it was greasy , rice stodgy and they sent the wrong curry !!! Plus it was 30minutes late !!
Becky . 2023-08-17
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I ordered orange sauce and got lemon instead :( SO sour
Alex . 2023-08-12
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Always polite, speedy and tasty!
Joe Nicholson . 2023-08-09
MORE AT Google
On the positive side the delivery was early and the food was hot. Whilst the food tasted better than it looked, it was still quite poor. The Kung-Po had what appeared to be strips of soggy fried bread in it? The chicken balls were mediocre, seemingly cooked in old oil giving them an unpleasant greasy taste and texture. Mushroom rice was ok.
Caroline . 2023-07-29
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Ordered sweet and sour chicken balls - they came rock solid , couldn’t even cut through them , complained and they delivered more but they were worse - so will never ever order from there again , Shame as we’ve been loyal customers for a long time
Jo Scott . 2023-07-27
MORE AT Google
Great vegetarian options that were piping hot and delicious!!
Lauren . 2023-07-27
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Second time we've ordered a takeaway from here this year. Absolutely beautiful food, not greasy like some Chinese takeaways can be, the vegetables in the dishes are crisp and fresh. Lots of choice on the menu and great vegetarian options too. Delicious, can't wait to order again.
Dave Wilson . 2023-06-25
MORE AT Google
Fabulous service and quality and delivered on time.What more could I ask 😊
Ausra . 2023-06-10
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We were the last order of the day, never had tried Rugby house before but it's safe to say overall it was a good experience. Butter and garlic chips were lovely! (I recommend this to anyone who love the sound of that - it's as good as it sounds) Everything was enjoyed however the spring rolls tasted off at the first bite it was horrible, not sure what happened there? Thank you.
Cláudia . 2023-05-29
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Great food and Great customer service😌
Chelsea Lee . 2023-05-27
MORE AT Google
Favourite chinese takeaway in Rugby! As a vegetarian there are so many options!! We would not go anywhere else. Food is always hot and delicious!
Lauren . 2023-05-18
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Food was war warm chips were hard curry was spilt and leaked in the bag
Stacey . 2023-05-14
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Food was warm to many hard chips curry spilt open so only got a bit
stacey hollings . 2023-05-14
MORE AT Google
Always good food! Good Service!! Best chinese in Rugby and Ive tried a few!
Kathryn Turnbull . 2023-05-08
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Rugby house have never failed us yet.
Reece . 2023-05-03
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Mostly decent food Ribs were a bit chewy though!
James . 2023-04-27
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We always order our Chinese food from gere but unfortunately this time the chow mein had no vegetables in and it just wasn't as tasty.
Lucy . 2023-04-18
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Lovely food, plenty of choice for veggie family member, great service, good sized portions and all very fresh and high quality.
Catherine . 2023-04-06
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Lovely food and friendly delivery as ever
Helen . 2023-03-18
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Delicious food, lots of vegetarian options, friendly service and ready before collection time.
Lauren . 2023-02-17
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Normaly fantastic but this time they have obviously got complacent and sent us a load off rubbish chicken balls rock solid sound ice rock solid chips soggy spring rolls un edible ribs not even going to try
chriss . 2023-02-16
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We've used here before but not for a while so thought we would give it another go. Wish we hadn't bothered. Chicken balls didn't arrive. Had to ring to report this then driver brought them saying they fell out of bag. They ended up being disgusting anyway chicken was like eating rubber. Obviously old chicken used. Ordered Thai green curry it was so spicy couldn't eat it. Waste of £30 won't be using here again
Sarah . 2023-02-12
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Most of the food was great as always, but the sweet/sour chicken was overcooked before being battered and was too tough to eat.
robert . 2023-02-12
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The app said that the order was only accepted but the food was delivered anyway. More importantly, the Wondering Dragon that I ordered was spiced with chilli when it usually isn’t and I didn’t like it. The taste was nothing like I expected and completely different than usual- I have had this dish many times. My wife ordered sweet/sour chicken which had carrots in it which is a strange ingredient to add. Also the prawn crackers were tasteless. I think maybe the management has changed and the standard has dropped so I won’t be going there again.
David . 2023-02-11
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Tonight our family enjoyed wonderful food and a great service from Rugby house. Fantastic meal guys. Thank you.
Stuart . 2023-02-03
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Service and delivery on time, no problems. Food quality was poor it was left too long in fryer, it had a burnt taste. Not value for money, portions very small and hardly no meat in the house curry special. This is the first time we have used this takeaway and the last. 😔
sonia . 2023-01-25
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Early warm and delivery was good and foosj was excellent
Julie . 2023-01-18
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Really enjoyed the ribs and the sweet and sour chicken balls but the chicken chow mein was very watery and bland.
Emily . 2022-12-26
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Chow mein ordered no veg with beansprouts got noodles nothing else 4pieces of porkchicken fried rice bland and chicken tasted like cardboard chilli chicken had sweet and sour sauce however the mushrooms and onions was nice
anna . 2022-12-26
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Very tasty. Will definitely use them again
Helen . 2022-12-20
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Food was bland. The crispy chilli chicken didn’t taste like chicken, just tasted like crispy batter. Will not be ordering from this place again,
Dennis . 2022-12-20
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Just SO good - best Chinese takeaway we have had in ages. Will definitely be using again.
Helen . 2022-12-17
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Got some of my order wrong and was not very warm delivery driver knocked door then left food by door and drove off
Simone . 2022-12-16
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Burnt. Everything tasted burnt. 🤢
Adam F . 2022-12-11
MORE AT Google
Really great meal, beancurd- schezuan sauce, Singapore noodles plus special chow mein. Very tasty and ready to collect on time. Definitely going back.
Sarah . 2022-12-10
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The food we ordered was the same order we usually have however quality of the food was below the usual standard.
Kevin . 2022-12-09
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Food is always delicious and it’s amazing to find a Chinese that has quorn options. Definitely recommend!
Megan . 2022-11-23
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Can’t fault them, food was yummy and was ready for collection time 😁
Daniel . 2022-10-07
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Food was lovely and hot, delivery driver was very polite too
Nicola . 2022-08-28
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First time ordering and last time..food not tasty and very few prawns in a chop suey that also had very few bean sprouts. Just wouldn’t recommend this place.
Monique . 2022-08-13
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I think restaurants think it’s ‘helpful’ to be early but it’s not when you are covered in paint and were going to shower before dinner arrived 🙃😂
Alex . 2022-08-06
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Good food, delivered promptly & with a smile.
Sue . 2022-07-20
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Oh dear. Times must be getting tough. Noticeable substitutions and poorer quality ingredients in the food now… plus batter around the salt and pepper chicken wings all of a sudden. Not sure if this was intentional now or just a messed up order. I’m hoping the latter. Will try again as usually this place is excellent. I hope tonight’s meal was just a one-off.
Edan . 2022-07-01
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Haven't had their Chinese food for ages, after having a horrible meal from here. However, I decided to try the Japanese food that they now serve, although under a different name. The chicken katsu curry was really tasty because of the curry sauce, but the chicken cutlet was tiny. The fried chicken was tasty, but was tiny pieces like Chinese crispy chicken, which wasn't what I was expecting. Honestly, go there and buy just the katsu curry sauce, then chuck it on your own rice and chicken, it'll be just as good.
MrSpudgun . 2022-06-28
MORE AT Google
Had email saying order was accepted then at 21.05 text saying food was on its way! Called at 21.33 and after confusion by restaurant told they didn’t have an order twice then they found it and got delivered about 10pm
Mark . 2022-06-24
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Thank you and the food was fabulous x
Kerry . 2022-06-10
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The crabs were grossly overcooked and the squid tasted awful and chewy. There was hardly any meat in the four star dish.
Callum . 2022-06-02
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Great food always hot when delivered
miss . 2022-05-19
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Excellent customer service and fast delivery time. Definitely would order again from here
Liam . 2022-04-24
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Took over an hour but it’s what they estimated. Chow mein was disappointing
Ben . 2022-04-22
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Unfortunately not a nice meal at all. The 1st meal we as a family have had from here in a while as we were also disappointed that time around. Sorry, will not be going back at all, shame really as it was always guaranteed a good meal!
Paul . 2022-04-17
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Sweet & sour sauce was dish water, thin and no flavour. Crispy king pawns like a cheap scampi, and again sauce was watery. Will not be using this place again
Ball . 2022-04-12
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First time trying here and it was delicious! Cannot fault and the portion size was very good.
Roy . 2022-04-06
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We’ve not ordered from here for years when it was one of the best in Rugby, how things have changed. It wasn’t pleasant, all quite bland and the sweet and sour sauce was like water?? Not for us….
miles . 2022-03-26
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The best of the best, I am so glad I chose something different ! These stand out from the others! Honestly you won’t be disappointed, full of taste and not greasy ! Highly recommend !
chris . 2022-03-25
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Waited over an hour , cold food - wrong order - never again as it went in the bin
Jo . 2022-03-15
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The hot and sour soup was a different colour and taste to usual. Unfortunately it was inedible. The spring roll was also greasy and bland. They were obviously having an off day today as the food is usually very good,
Sam . 2022-03-09
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All the food was greasy, bland food, took ages to arrive, only plus was it was still hot and the curry sauce was nice. Shame really.
Courtney . 2022-03-08
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Great tasty meal delivered in good time and was lovely and hot
Elaine . 2022-03-05
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Perfect as always, great food!
Kris . 2022-02-20
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Incredible Food !! Always Is !! Today it was early but still incredible quality and tasted amazing !! 100% worth the money !!
marcia . 2022-02-06
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A few requests were made and all were granted. Food was fresh and tasty. Order complete, no missing items. Definitely will use this takeaway again.
Elizabeth . 2022-01-29
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Ordered similar to what I used to get regularly at a Chinese I used to live near and enjoy and yeah, this is on par with that spot. Tasty, hot, on time.
Paul . 2022-01-25
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Very tasty unfortunately I paid for 6 prawn toasts and there were only 4
Nick . 2022-01-18
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Ordered a vegetable curry with nuts however recieved prawns chicken and beef all in this curry. This was very disappointing for a vegetarian
Mia . 2022-01-01
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You pay too much for what you get. Food quality is low but the prices are high.
Niko . 2022-01-01
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Great service with a smile, and delicious food. Our new go-to joint for Chinese takeaway. Suchi also available (separate menu / website) - also DELICIOUS 😋
Dave Trivett . 2021-12-24
MORE AT Google
Pork instead of chicken. Very bland.
Stephen . 2021-12-22
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I wasn’t home so it’s was cold when I arrived home. I requested a specific time on purpose but it was ignored
Ben . 2021-12-12
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So we had to wait nearly 2 hours for it to come and it was all cold not nice at all
julie . 2021-12-04
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The food when it arrived was luke warm at best, the fried rice was burnt and the curry was tasteless. We knew it was going to be an hour for delivery so when it eventually arrived it was an even bigger disappointment.
Neal . 2021-11-27
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We have bought from Rugby House for years,even though until recently we had to collect,it has always been exceptional but last night we ordered as our family were over staying,it was so disappointing,the pork sweet and sour didn’t have pork in about 50% of the balls and very little sauce.I had the chow mein,very little sauce and bland and the prawn crackers were mostly over cooked and inedible.The chicken sweet and sour was not a lot better.I was embarrassed after raving about the food from you.
Clive . 2021-11-14
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One of the best Chinese I’ve had 👍
Alan . 2021-10-24
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Food was ok but delivered 45 minutes early which was not convenient.
Richard . 2021-10-16
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Food was cold and bland quite tasteless really not worth the money
Davy . 2021-10-07
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The food was watered down the store fried rice was not that it was rice with stuff on top I am new in area and normally order elsewhere but the other place wasn’t open
Monica . 2021-10-01
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Great food and good service , very hard nowadays to find a decent chinese takeaway still serving top notch food
Kevin Cheng . 2021-09-18
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Food was nice, rice and chips where slightly over cooked. Nice to see a decent vegetarian menu
Melissa . 2021-09-18
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Soup was very watery. Not up to usual standard
Elissa . 2021-08-22
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Arrived on time,hot and delicious.
Clive . 2021-08-18
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Even though they delivered early we ordered a house special curry, it looked and tasted like I pile of brown sludge, no taste in the meat or prawns, fried rice tasted burnt yep just awful avoid like the plague
Tracey . 2021-08-09
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Really enjoyed our takeaway, great pancake roll!
Sarah . 2021-08-08
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Absolutely perfect, incredible garlic chips & crispy tofu. Great to have so many tasty veggie options too.
Jessica . 2021-07-03
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3007 Opinions
Had a nice Sunday afternoon meal here which was really tasty but my only issue is the prices have gone up a lot like a normal burger or fish and chips is £18 not a cheap place to eat out and I used to go fairly often. Me and the wife had a main each coffee and pepsi and cost £49.74
252 Opinions
Soup was water with a drip of butternut squash, we were last customers in for food so I think they had one serving of soup left which they watered down for three. After we complained they made some more soup which was adequate. If you’re adding herbs use a strainer to remove stalks or place herbs in muslin bag (was full of thyme stems) Taste the soup before you serve ( it was under seasoned) and stir when it’s been microwaved so the outside is not cold and inside like a volcano. Making soup lesson one ……..
416 Opinions
The boss was abruptly rude and asked to pay cash for 10% discount. Very disappointed. Felt very rushed and ruined my hen night the food is ok