Rubys Pizza in Bassetlaw

Spent £34 on food, we ordered 2 kebabs and chicken and chips for my kid, we didn't receive a kebab, when we called up to ask if they have missed they said they was busy and started getting funny on call, not only that, the chips felt like they've been dipped in cold water before serving it to us, also you could tell it the last kebab to be cut, the driver was cool and the food came in about 40 mins which is okay, but I wouldn't recommend eating here

Spent over 30 pound...delivery driver on time and good but...we opened up our delivery to find that the 2nd portion of donner meat wasn't delivered. We called up and they said they was busy and ran out of meat...fair enough but if that's the case ring the customer...left one of our people with only chips for dinner...food was cold and to be utterly honest a disgrace.

cold food...said they was busy and left out donner meat for one person's food and left them only chips.

Good amount of cheese on chips when people normally skimp and kebab was very nice

Great communication excellent quality food

Burnt, thin, smaller than expected, expensive and just very underwhelming. Not good at all. Collection poor because it was ready way before needed. So the pizza was cold

fries were hard, fried chicken was just batter and pizza was greasy

Food is solid. Very tasty. Shame the delivery driver told us not to order so late so he get to bed 😂 as if that’s our fault, sounds like one to take up with the manger. So when ordering from this place expect good food but a complete moron to turn up at your door to deliver it.

burger was very poor quality, as was the chicken burger , the Donna meat was like it was cooked with a hairdryer , garlic mayo had zero taste , all in all very poor food ...

very good pizza and delivery time. bang on

Always great food👌 fast delivery and friendly delivery drivers

Very good. Slight mistake with the order but nothing to egregious. Quick delivery.

No cheese on the cheese and wedges and diet coke was out of date.

Excellent kebab!!! Highly recommend !!!

Very nice food. Arrived on time. all round good :)

The cheesecake was frozen solid

Pretty good for a pleasant change. Six pizzas, no complaints from anyone.

Very good food , love Ruby's :)

Quick delivery and very helpful with information about delivery and destinations

Delicious as always - thank you.

Brilliant. Food was great and arrived earlier than advertised!

This always happens with Rubys. You get one order and it’s fantastic. Then the next order is below par. I purchased a garlic and herb dip which had a tangy taste which was unpleasant. The chips were soggy and only mildly warm. There was brown lettuce in the chicken burger. We always used to order from Rubys but this began happening. We decided to give it another go. Honestly I wouldn’t waste your money. Especially from a Thursday onwards towards the weekend.

Ordered via food hub for collection 12 inch stuffed crust hot n spicy pizza, and a can of coke £17.10 so the stuffed crust bumped it up £4.50 , can of full fat coke £1.50 food was prepared ontime, and was really nice, this was a random order as my digs were close by. No grease under neath .

Was late, no notification if it was near. I never got my food

Very very good pizzas with excellent choice, only thing I would say is we spent £70 so would maybe have some sort of incentive where when you spend over a certain amount you get something for example a large bottle of drink but no complaints at all about the food it was excellent

It was ok, have uad better, have definitely had worse, would use again if I was that way again

Ordered a takeaway through just eat but due to road closure they couldn’t deliver, as I’d already paid they offered to re deliver the next night, this never happened, when I chased it up and requested a refund they agreed, 3 days later and I still hasn’t received refund. When I called the restaurant they were very rude and told me to take it up with just eat which I did, now just eat won’t do anything as it’s been over 24 hours which I think the restaurant owner was aware of and that’s why he kept fobbing me off! Disgusting customer service from both sides and I’ll never order with them or just eat again.

Never received the order, restaurant said they had refunded but they didn’t and when I tried to chase it up they were very rude and aggressive and passed me off to just eat but just eat refused to help as 24 hours had passed

Fantastic food and very quick… way ahead of the estimate! Pizza just about beat me, so will go smaller next time! Great value considering how for it is to deliver!!

Lovely pizzas. We all enjoyed 😉

very good food and 25 min early delivery!

Sent in really good time - loads of food packed it - it was a bit cold… but that’s my fault for living so far away!!! 😂😂 still ate the lot and 100% will order again!!

Don’t order from here. If they can’t deliver your order they do not refund you!

My favourite pizza takeout by far. Friendly staff too!

Don't often leave a review, but food was really great. Arrived super hot and was tasty, fast too

Always great service with a smile.

I have to say quality is much better than it was in 2021. Second time we have ventured here and both times were really great. Delivery was bang in time too. All good hot. Will order again :)!

Really hot, delicious as usual. Delivered in 33 mins from ordering

Amazing pizzas delivered red hot very tasty

Amazing pizzas best in the area was delivered nice and hot

Always beautiful and piping hot!

Nice food, hot on arrival, portion size was massive!!

Delivered fast and hot, pizza was tasty, we would order again!

Always good food from Ruby's. Fed a family of four for just under fifty quid and we didn't scrimp on our order. Leftovers the next day too!

You've disappointed that kid who put the pl in your pizza

Good food. Drink had opened in the bag, and yet was still given to myself. Food 30 mins late by new driver so benefit of the doubt given.

Ordering and delivery was great, unfortunately the food was not as good as we"d hoped. Base seemed undercooked on thin crust pizzas and tomato sauce was unpleasant tasting. Lots of toppings and cheese though, which all seemed fresh.

Lovely pizza, these guys are clearly learning from some earlier reviews as the food quality is getting even better.

The food is always amazing picking up or deliver the staff are always nice and polite 5 stars from me

We ordered a large order yesterday, it all came piping hot and perfectly on time! Thanks Ruby’s 👍👍👍

I have always been extremely happy with the quality and quantity of food from Ruby's and the great time keeping from order to pick up.

Food was great and early piping hot as well

Pizza was great chips were spot on and it was early which was good because I was hungry

Full order was late as order came wrong had to ring restaurant as one of the meals was covered in mayo which was my daughters food. so she had to wait another hour for her food while everyone else was eating totally unfair and my cheesey chips on naan was cold and needed warming up

Tasty food, ready quicker than expected

Really nice, hot and good quality

Food ready as per the time given and was piping hot and a big portion.

Excellent service and great food 😊

Food was excellent & delivered on time- had 2 x pizzas - very tasty

Food was cold when arrived late, quality not so good

Excessively late will not order again

Delivery guy extremely nice and so apologetic. He waited a while untill I could come to door

Tasty pizzas. Early delivery. Friendly service

Just ordered a pizza for takeaway away, freezing cold & tried to fob me off with foreign money in my change, won't be returning.. ..

Tasty pizza, delivery on time, would order again!

Food was delicious and delivery driver Polite and professional.

Waited almost 2 hours for our food. The chicken was pale dry and had clearly been stood for hours.

Chips was cold,pizza soggy and my sons cake was frozen

Great food. Friendly polite delivery driver

Ordered a couple of pizzas, absolutely disgusting- tasteless, crust burned and made us feel quite poorly. Needless to say we threw the rest away. Will be avoiding in the future!

Wasn't that it was late. The food just wasn't up to scratch, we both only had a few mouthfuls. Definitely wouldn't order this again

Not great pizza, as the crusts were overcooked and the base hardly cooked and soggy in the middle. Bitterness of the crust spoilt the rest of the pizza unfortunately

Food was good, they forgot my drinks tho 😩

The one worst takeaway I have ever been to not because food wasn’t nice because they way they speak I order one pizza which my kid dad when in and got then got phone call say my delivery here I said I haven’t ordered food for delivery he said the address that was not where near my house and never heard of the place he then shouted saying I am rude and waste there time for it to turn out they put wrong number to the order will never go there again save ur Time go to ruby in ollerton

I team was warm no good and pizza cold

it was good but you forgot my ice cream

Gorgeous well cooked pizza with a delicious tomato base. Will definitely be back in the future.

Lovely tasting food, very hot.nthanjs

Called restaurant as was late and marked as delivered before it arrived. Told there was a glitch but we know they marked as delivered as already late so it doesn’t look so so bad on their target delivery. Very disappointing behaviour for a regular customer.

Waiting 2 hours, came late and gave the wrong pizza.

3 times tried here 3 times wrong cold order turned up. There won’t be a 4th

The delivery guy instead of ringing the doorbell he thumped on my door scared my boys

Great delivery driver. Real nice guy and remembers you.

Food was lovely (as always)! Arrived on time and very happy with the drinks too!

food quality are Good and Quick service 👍

First time order from here , enjoyed the food but feel we had the wrong order . Ordered chicken kebab but it was tandoori chicken. It wasn’t a problem but wasn’t as I ordered . Thank you.

Not even wanting to rate this 1 star to be honest. My partner ordered a pizza got it home and it was completely charcoal on the bottom, took it back got another made, fine. Eating the pizza I found a bone in the topping and my 2 year old son was eating the same pizza. Thank god! It was me that ate the slice with the bone in. Safe to say we won't be ordering from there again

Food was alright , and the delivery driver even brought my bin the the gate.

Nice food and service. Delivered on time, will order again.

Staff were accommodating to the order and it arrived on time. The kebab was fine but the garlic bread with cheese was undercooked and just pure grease.

Food arrived with one meal missing, and warmish called numerous times to no pick up when they did the person on the phone didn’t believe me! then said he will call back he did not! Called back and requested a refund for the missing food and was told it will take 7 days ?!

Good friendly service, happy with the pizza ordered. 🍕😊

Great food, we left instructions to call before delivery which they did. Many thanks, recommended will order again.

They need to double check the instructions to make sure things don’t get put on that aren’t wanted. The wrap also seemed to have an odd sauce on it that wasn’t asked for and the wife didn’t like it so it didn’t get eaten.

Understand that they were busy, but we were missing two items from our order and one incorrect item was delivered.

Really nice kebab, big portion for the money! Definitely recommend

Delivery was great, friendly guy who delivered it. Food was great.

Food was great, never had so much cheese on a pizza. Love it 10/10

Staff amazing food very good chicken wrap nicely done 100%

Usually great food but for some reason every thing was cold on this occasion. Still nice just cold