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3.4

Based on 136 opinions finded in 3 websites

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Nº 273 in 339 in Bassetlaw

CUSTOMERS TALK ABOUT DISHES WITH..burntcheesemeatcookedchickenpizza

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Never had a pizza from here before as we only visit Tuxford monthly and decided to try one , we were absolutely delighted with it, plenty of toppings still hot and a good price too would definitely recommend

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David . 2025-06-01

MORE AT Just Eat

said driver had left with plenty of time to be on time but it was half an hour later than expected. food was still warm enough though

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Darren . 2025-05-27

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horrendous customer service, delivery driver was rude and abusive!! practically threw my cold food at me. don't order from these people as they don't value the customer and overcharge. £50 for two pizzas and stale bag of cheese chips!

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ricky . 2025-05-26

MORE AT Just Eat

As always, food was excellent. Generous portions and piping hot.

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Mik . 2025-05-24

MORE AT Just Eat

The chicken pieces are very good value and quite large - could have done with some napkins. Fast service. Would recommend

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Robert . 2025-05-22

MORE AT Just Eat

Great food always hot fast delivery

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mark . 2025-05-15

MORE AT Just Eat

Food wasn’t over hot.. which was a shame as I was looking forward to my kebab.. pizza wasn’t cut all the way through.

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Claire . 2025-05-10

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Food was piping hot when it arrived and really tasty. Plenty of topping on the pizza and the dough was delicious. Chips were lovely and crispy and portion sizes were also generous. Really impressed. Yummy meal :)

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Mik . 2025-05-02

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Great food and value, delivery bang on time!

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Charlotte . 2025-04-26

MORE AT Just Eat

Food was excellent. Unfortunately we received a chicken tikka kebab instead of a chicken wrap,m. Delivered slightly early because of a delivery driver breakdown.

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Samuel . 2025-04-13

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First time ordering from here and would certainly order again. Lovely food, very fresh and hot. Salad was fresh and tasty. Delivery was spot on. Wouldn't hesitate to recommend! Many thanks!

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Lyndsey . 2025-04-12

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Highly recommend ruby's pizza. Delicious 😋😋 meat feast

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Mrs . 2025-03-22

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Hot and yummy food will order again for sure 👍

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Amanda . 2025-03-07

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Food was nice but not very warm

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Lorraine . 2025-02-10

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House sitting for my mum and only had 2 options for a takeaway, ordered a pizza and cheeseburger, both were delicious. Slightly disappointed you don't deliver to where I live!

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linzi . 2025-02-02

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Fantastic food, excellent delivery service. Will order from again

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Sarah . 2025-01-18

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an hour late , food was cold and have refused to give a refund , will never use again , AWFUL Terrible attitude

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darren . 2025-01-12

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over a hour late kept telling us food was 5 minutes away a hour later cold food was delivered refused to refund , I will never use again AVOID this place

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DAZBOBCAT . 2025-01-12

MORE AT Google

Order didn't arrive. Why accept the order in the first place. Terrible customer service.

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Cain . 2025-01-12

MORE AT Just Eat

Excellent food delivery service was also excellent

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Toni . 2025-01-10

MORE AT Just Eat

Always lovely quality, really fresh and hot and delivery drivers are friendly and cheerful😃 would defo recommend!

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Susan . 2025-01-03

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Excellent service, wonderful food. Will order from again

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Sarah . 2024-12-26

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food was good but i ordered the normal chicken donner and ended up with the chicken tikka

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Arthur . 2024-12-12

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cold food...said they was busy and left out donner meat for one person's food and left them only chips.

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Amy . 2024-11-24

MORE AT Just Eat

Spent £34 on food, we ordered 2 kebabs and chicken and chips for my kid, we didn't receive a kebab, when we called up to ask if they have missed they said they was busy and started getting funny on call, not only that, the chips felt like they've been dipped in cold water before serving it to us, also you could tell it the last kebab to be cut, the driver was cool and the food came in about 40 mins which is okay, but I wouldn't recommend eating here

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Spastic Spoon . 2024-11-24

MORE AT Google

Spent over 30 pound...delivery driver on time and good but...we opened up our delivery to find that the 2nd portion of donner meat wasn't delivered. We called up and they said they was busy and ran out of meat...fair enough but if that's the case ring the customer...left one of our people with only chips for dinner...food was cold and to be utterly honest a disgrace.

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Connor Booth . 2024-11-24

MORE AT Google

Good amount of cheese on chips when people normally skimp and kebab was very nice

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Bradley . 2024-11-17

MORE AT Just Eat

Great communication excellent quality food

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Jane . 2024-09-22

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Burnt, thin, smaller than expected, expensive and just very underwhelming. Not good at all. Collection poor because it was ready way before needed. So the pizza was cold

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Rose . 2024-08-16

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fries were hard, fried chicken was just batter and pizza was greasy

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Glenys . 2024-08-10

MORE AT Just Eat

Food is solid. Very tasty. Shame the delivery driver told us not to order so late so he get to bed 😂 as if that’s our fault, sounds like one to take up with the manger. So when ordering from this place expect good food but a complete moron to turn up at your door to deliver it.

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Charlie Lamb . 2024-08-02

MORE AT Google

burger was very poor quality, as was the chicken burger , the Donna meat was like it was cooked with a hairdryer , garlic mayo had zero taste , all in all very poor food ...

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Kevin . 2024-07-31

MORE AT Just Eat

very good pizza and delivery time. bang on

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Darren . 2024-06-01

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Always great food👌 fast delivery and friendly delivery drivers

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its jas . 2024-05-11

MORE AT Google

Very good. Slight mistake with the order but nothing to egregious. Quick delivery.

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Jack . 2024-05-11

MORE AT Just Eat

No cheese on the cheese and wedges and diet coke was out of date.

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Elise . 2024-04-22

MORE AT Just Eat

Excellent kebab!!! Highly recommend !!!

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Ewelina Grega . 2024-04-09

MORE AT Google

Very nice food. Arrived on time. all round good :)

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Oscar . 2024-04-06

MORE AT Just Eat

The cheesecake was frozen solid

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Rory . 2024-03-10

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Pretty good for a pleasant change. Six pizzas, no complaints from anyone.

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Adam . 2024-03-01

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Very good food , love Ruby's :)

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Oscar . 2024-02-23

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Quick delivery and very helpful with information about delivery and destinations

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Paul . 2024-02-16

MORE AT Just Eat

Delicious as always - thank you.

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Mark . 2024-02-16

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Brilliant. Food was great and arrived earlier than advertised!

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Jonathan . 2024-02-11

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This always happens with Rubys. You get one order and it’s fantastic. Then the next order is below par. I purchased a garlic and herb dip which had a tangy taste which was unpleasant. The chips were soggy and only mildly warm. There was brown lettuce in the chicken burger. We always used to order from Rubys but this began happening. We decided to give it another go. Honestly I wouldn’t waste your money. Especially from a Thursday onwards towards the weekend.

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Becki . 2024-02-08

MORE AT Just Eat

Ordered via food hub for collection 12 inch stuffed crust hot n spicy pizza, and a can of coke £17.10 so the stuffed crust bumped it up £4.50 , can of full fat coke £1.50 food was prepared ontime, and was really nice, this was a random order as my digs were close by. No grease under neath .

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steve grant . 2024-02-01

MORE AT Google

Was late, no notification if it was near. I never got my food

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Ana-Maria . 2023-12-23

MORE AT Just Eat

Very very good pizzas with excellent choice, only thing I would say is we spent £70 so would maybe have some sort of incentive where when you spend over a certain amount you get something for example a large bottle of drink but no complaints at all about the food it was excellent

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M . 2023-11-20

MORE AT Just Eat

It was ok, have uad better, have definitely had worse, would use again if I was that way again

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Rich . 2023-11-18

MORE AT Google

Ordered a takeaway through just eat but due to road closure they couldn’t deliver, as I’d already paid they offered to re deliver the next night, this never happened, when I chased it up and requested a refund they agreed, 3 days later and I still hasn’t received refund. When I called the restaurant they were very rude and told me to take it up with just eat which I did, now just eat won’t do anything as it’s been over 24 hours which I think the restaurant owner was aware of and that’s why he kept fobbing me off! Disgusting customer service from both sides and I’ll never order with them or just eat again.

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Wilkinson Jemma . 2023-11-17

MORE AT Google

Never received the order, restaurant said they had refunded but they didn’t and when I tried to chase it up they were very rude and aggressive and passed me off to just eat but just eat refused to help as 24 hours had passed

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Jemma . 2023-11-17

MORE AT Just Eat

Fantastic food and very quick… way ahead of the estimate! Pizza just about beat me, so will go smaller next time! Great value considering how for it is to deliver!!

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Mike . 2023-11-07

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Lovely pizzas. We all enjoyed 😉

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Marie . 2023-11-01

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very good food and 25 min early delivery!

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oscar . 2023-10-31

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Sent in really good time - loads of food packed it - it was a bit cold… but that’s my fault for living so far away!!! 😂😂 still ate the lot and 100% will order again!!

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Mike . 2023-10-28

MORE AT Just Eat

Don’t order from here. If they can’t deliver your order they do not refund you!

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Rachel . 2023-10-24

MORE AT Just Eat

My favourite pizza takeout by far. Friendly staff too!

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Tyler . 2023-10-17

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Don't often leave a review, but food was really great. Arrived super hot and was tasty, fast too

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Harry . 2023-10-01

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Always great service with a smile.

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James . 2023-09-20

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I have to say quality is much better than it was in 2021. Second time we have ventured here and both times were really great. Delivery was bang in time too. All good hot. Will order again :)!

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Carl . 2023-09-15

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Amazing pizzas delivered red hot very tasty

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Daryl . 2023-09-08

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Really hot, delicious as usual. Delivered in 33 mins from ordering

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Rebecca . 2023-09-08

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Amazing pizzas best in the area was delivered nice and hot

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Daryl . 2023-09-03

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Always beautiful and piping hot!

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Susan . 2023-09-02

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Nice food, hot on arrival, portion size was massive!!

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Liz . 2023-08-28

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Delivered fast and hot, pizza was tasty, we would order again!

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Shaunagh . 2023-08-18

MORE AT Just Eat

Always good food from Ruby's. Fed a family of four for just under fifty quid and we didn't scrimp on our order. Leftovers the next day too!

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Rachel . 2023-08-15

MORE AT Just Eat

You've disappointed that kid who put the pl in your pizza

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Ghinea Daniel . 2023-07-31

MORE AT Google

Good food. Drink had opened in the bag, and yet was still given to myself. Food 30 mins late by new driver so benefit of the doubt given.

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Jack . 2023-07-23

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Ordering and delivery was great, unfortunately the food was not as good as we"d hoped. Base seemed undercooked on thin crust pizzas and tomato sauce was unpleasant tasting. Lots of toppings and cheese though, which all seemed fresh.

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Jessica . 2023-06-24

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Lovely pizza, these guys are clearly learning from some earlier reviews as the food quality is getting even better.

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Ed . 2023-06-21

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The food is always amazing picking up or deliver the staff are always nice and polite 5 stars from me

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Sean . 2023-06-07

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We ordered a large order yesterday, it all came piping hot and perfectly on time! Thanks Ruby’s 👍👍👍

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Susan . 2023-05-29

MORE AT Just Eat

I have always been extremely happy with the quality and quantity of food from Ruby's and the great time keeping from order to pick up.

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Susan . 2023-05-13

MORE AT Just Eat

Food was great and early piping hot as well

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Josh . 2023-05-12

MORE AT Just Eat

Pizza was great chips were spot on and it was early which was good because I was hungry

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George . 2023-05-05

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Full order was late as order came wrong had to ring restaurant as one of the meals was covered in mayo which was my daughters food. so she had to wait another hour for her food while everyone else was eating totally unfair and my cheesey chips on naan was cold and needed warming up

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Linsey . 2023-04-04

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Tasty food, ready quicker than expected

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Matthew . 2023-03-12

MORE AT Just Eat

Really nice, hot and good quality

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Samantha Stanton . 2023-03-11

MORE AT Google

Food ready as per the time given and was piping hot and a big portion.

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Bev . 2023-02-28

MORE AT Just Eat

Excellent service and great food 😊

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Dawn . 2023-02-26

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Food was excellent & delivered on time- had 2 x pizzas - very tasty

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Lyndy . 2023-02-24

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Food was cold when arrived late, quality not so good

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Taylor . 2023-02-15

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Excessively late will not order again

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Lisa . 2023-02-15

MORE AT Just Eat

Delivery guy extremely nice and so apologetic. He waited a while untill I could come to door

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Laura . 2023-02-14

MORE AT Just Eat

Tasty pizzas. Early delivery. Friendly service

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Alex . 2023-02-10

MORE AT Just Eat

Just ordered a pizza for takeaway away, freezing cold & tried to fob me off with foreign money in my change, won't be returning.. ..

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alan allsopp . 2023-02-03

MORE AT Google

Tasty pizza, delivery on time, would order again!

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Shaunagh . 2023-02-01

MORE AT Just Eat

Food was delicious and delivery driver Polite and professional.

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Deborah . 2023-01-29

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Waited almost 2 hours for our food. The chicken was pale dry and had clearly been stood for hours.

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Edwyn . 2023-01-27

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Chips was cold,pizza soggy and my sons cake was frozen

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tracy . 2023-01-24

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Great food. Friendly polite delivery driver

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Rebecca . 2023-01-17

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Ordered a couple of pizzas, absolutely disgusting- tasteless, crust burned and made us feel quite poorly. Needless to say we threw the rest away. Will be avoiding in the future!

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Ellie Webster . 2023-01-01

MORE AT Google

Wasn't that it was late. The food just wasn't up to scratch, we both only had a few mouthfuls. Definitely wouldn't order this again

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Gavin . 2022-12-27

MORE AT Just Eat

Not great pizza, as the crusts were overcooked and the base hardly cooked and soggy in the middle. Bitterness of the crust spoilt the rest of the pizza unfortunately

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john hayward . 2022-12-23

MORE AT Google

Food was good, they forgot my drinks tho 😩

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Craig . 2022-12-18

MORE AT Just Eat

The one worst takeaway I have ever been to not because food wasn’t nice because they way they speak I order one pizza which my kid dad when in and got then got phone call say my delivery here I said I haven’t ordered food for delivery he said the address that was not where near my house and never heard of the place he then shouted saying I am rude and waste there time for it to turn out they put wrong number to the order will never go there again save ur Time go to ruby in ollerton

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Lauren Dutton . 2022-12-10

MORE AT Google

I team was warm no good and pizza cold

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Ian . 2022-12-05

MORE AT Just Eat

it was good but you forgot my ice cream

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oscar . 2022-11-26

MORE AT Just Eat

Gorgeous well cooked pizza with a delicious tomato base. Will definitely be back in the future.

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Helen . 2022-11-18

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