Based on 127 opinions finded in 3 websites
Based on 127 opinions finded in 3 websites
Nº 200 in 339 in Bassetlaw
Opinions
Great communication excellent quality food
Jane . 2024-09-22
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Burnt, thin, smaller than expected, expensive and just very underwhelming. Not good at all. Collection poor because it was ready way before needed. So the pizza was cold
Rose . 2024-08-16
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fries were hard, fried chicken was just batter and pizza was greasy
Glenys . 2024-08-10
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Food is solid. Very tasty. Shame the delivery driver told us not to order so late so he get to bed 😂 as if that’s our fault, sounds like one to take up with the manger. So when ordering from this place expect good food but a complete moron to turn up at your door to deliver it.
Charlie Lamb . 2024-08-02
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burger was very poor quality, as was the chicken burger , the Donna meat was like it was cooked with a hairdryer , garlic mayo had zero taste , all in all very poor food ...
Kevin . 2024-07-31
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very good pizza and delivery time. bang on
Darren . 2024-06-01
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Very good. Slight mistake with the order but nothing to egregious. Quick delivery.
Jack . 2024-05-11
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Always great food👌 fast delivery and friendly delivery drivers
its jas . 2024-05-11
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No cheese on the cheese and wedges and diet coke was out of date.
Elise . 2024-04-22
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Excellent kebab!!! Highly recommend !!!
Ewelina Grega . 2024-04-09
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Very nice food. Arrived on time. all round good :)
Oscar . 2024-04-06
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The cheesecake was frozen solid
Rory . 2024-03-10
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Pretty good for a pleasant change. Six pizzas, no complaints from anyone.
Adam . 2024-03-01
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Very good food , love Ruby's :)
Oscar . 2024-02-23
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Delicious as always - thank you.
Mark . 2024-02-16
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Quick delivery and very helpful with information about delivery and destinations
Paul . 2024-02-16
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Brilliant. Food was great and arrived earlier than advertised!
Jonathan . 2024-02-11
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This always happens with Rubys. You get one order and it’s fantastic. Then the next order is below par. I purchased a garlic and herb dip which had a tangy taste which was unpleasant. The chips were soggy and only mildly warm. There was brown lettuce in the chicken burger. We always used to order from Rubys but this began happening. We decided to give it another go. Honestly I wouldn’t waste your money. Especially from a Thursday onwards towards the weekend.
Becki . 2024-02-08
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Ordered via food hub for collection 12 inch stuffed crust hot n spicy pizza, and a can of coke £17.10 so the stuffed crust bumped it up £4.50 , can of full fat coke £1.50 food was prepared ontime, and was really nice, this was a random order as my digs were close by. No grease under neath .
steve grant . 2024-02-01
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Was late, no notification if it was near. I never got my food
Ana-Maria . 2023-12-23
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Very very good pizzas with excellent choice, only thing I would say is we spent £70 so would maybe have some sort of incentive where when you spend over a certain amount you get something for example a large bottle of drink but no complaints at all about the food it was excellent
M . 2023-11-20
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It was ok, have uad better, have definitely had worse, would use again if I was that way again
Rich . 2023-11-18
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Ordered a takeaway through just eat but due to road closure they couldn’t deliver, as I’d already paid they offered to re deliver the next night, this never happened, when I chased it up and requested a refund they agreed, 3 days later and I still hasn’t received refund. When I called the restaurant they were very rude and told me to take it up with just eat which I did, now just eat won’t do anything as it’s been over 24 hours which I think the restaurant owner was aware of and that’s why he kept fobbing me off! Disgusting customer service from both sides and I’ll never order with them or just eat again.
Wilkinson Jemma . 2023-11-17
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Never received the order, restaurant said they had refunded but they didn’t and when I tried to chase it up they were very rude and aggressive and passed me off to just eat but just eat refused to help as 24 hours had passed
Jemma . 2023-11-17
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Fantastic food and very quick… way ahead of the estimate! Pizza just about beat me, so will go smaller next time! Great value considering how for it is to deliver!!
Mike . 2023-11-07
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Lovely pizzas. We all enjoyed 😉
Marie . 2023-11-01
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very good food and 25 min early delivery!
oscar . 2023-10-31
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Sent in really good time - loads of food packed it - it was a bit cold… but that’s my fault for living so far away!!! 😂😂 still ate the lot and 100% will order again!!
Mike . 2023-10-28
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Don’t order from here. If they can’t deliver your order they do not refund you!
Rachel . 2023-10-24
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My favourite pizza takeout by far. Friendly staff too!
Tyler . 2023-10-17
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Don't often leave a review, but food was really great. Arrived super hot and was tasty, fast too
Harry . 2023-10-01
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Always great service with a smile.
James . 2023-09-20
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I have to say quality is much better than it was in 2021. Second time we have ventured here and both times were really great. Delivery was bang in time too. All good hot. Will order again :)!
Carl . 2023-09-15
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Really hot, delicious as usual. Delivered in 33 mins from ordering
Rebecca . 2023-09-08
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Amazing pizzas delivered red hot very tasty
Daryl . 2023-09-08
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Amazing pizzas best in the area was delivered nice and hot
Daryl . 2023-09-03
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Always beautiful and piping hot!
Susan . 2023-09-02
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Nice food, hot on arrival, portion size was massive!!
Liz . 2023-08-28
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Delivered fast and hot, pizza was tasty, we would order again!
Shaunagh . 2023-08-18
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Always good food from Ruby's. Fed a family of four for just under fifty quid and we didn't scrimp on our order. Leftovers the next day too!
Rachel . 2023-08-15
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You've disappointed that kid who put the pl in your pizza
Ghinea Daniel . 2023-07-31
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Good food. Drink had opened in the bag, and yet was still given to myself. Food 30 mins late by new driver so benefit of the doubt given.
Jack . 2023-07-23
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Ordering and delivery was great, unfortunately the food was not as good as we"d hoped. Base seemed undercooked on thin crust pizzas and tomato sauce was unpleasant tasting. Lots of toppings and cheese though, which all seemed fresh.
Jessica . 2023-06-24
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Lovely pizza, these guys are clearly learning from some earlier reviews as the food quality is getting even better.
Ed . 2023-06-21
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The food is always amazing picking up or deliver the staff are always nice and polite 5 stars from me
Sean . 2023-06-07
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We ordered a large order yesterday, it all came piping hot and perfectly on time! Thanks Ruby’s 👍👍👍
Susan . 2023-05-29
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I have always been extremely happy with the quality and quantity of food from Ruby's and the great time keeping from order to pick up.
Susan . 2023-05-13
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Food was great and early piping hot as well
Josh . 2023-05-12
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Pizza was great chips were spot on and it was early which was good because I was hungry
George . 2023-05-05
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Full order was late as order came wrong had to ring restaurant as one of the meals was covered in mayo which was my daughters food. so she had to wait another hour for her food while everyone else was eating totally unfair and my cheesey chips on naan was cold and needed warming up
Linsey . 2023-04-04
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Tasty food, ready quicker than expected
Matthew . 2023-03-12
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Really nice, hot and good quality
Samantha Stanton . 2023-03-11
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Food ready as per the time given and was piping hot and a big portion.
Bev . 2023-02-28
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Excellent service and great food 😊
Dawn . 2023-02-26
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Food was excellent & delivered on time- had 2 x pizzas - very tasty
Lyndy . 2023-02-24
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Food was cold when arrived late, quality not so good
Taylor . 2023-02-15
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Excessively late will not order again
Lisa . 2023-02-15
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Delivery guy extremely nice and so apologetic. He waited a while untill I could come to door
Laura . 2023-02-14
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Tasty pizzas. Early delivery. Friendly service
Alex . 2023-02-10
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Just ordered a pizza for takeaway away, freezing cold & tried to fob me off with foreign money in my change, won't be returning.. ..
alan allsopp . 2023-02-03
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Tasty pizza, delivery on time, would order again!
Shaunagh . 2023-02-01
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Food was delicious and delivery driver Polite and professional.
Deborah . 2023-01-29
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Waited almost 2 hours for our food. The chicken was pale dry and had clearly been stood for hours.
Edwyn . 2023-01-27
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Chips was cold,pizza soggy and my sons cake was frozen
tracy . 2023-01-24
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Great food. Friendly polite delivery driver
Rebecca . 2023-01-17
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Ordered a couple of pizzas, absolutely disgusting- tasteless, crust burned and made us feel quite poorly. Needless to say we threw the rest away. Will be avoiding in the future!
Ellie Webster . 2023-01-01
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Wasn't that it was late. The food just wasn't up to scratch, we both only had a few mouthfuls. Definitely wouldn't order this again
Gavin . 2022-12-27
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Not great pizza, as the crusts were overcooked and the base hardly cooked and soggy in the middle. Bitterness of the crust spoilt the rest of the pizza unfortunately
john hayward . 2022-12-23
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Food was good, they forgot my drinks tho 😩
Craig . 2022-12-18
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The one worst takeaway I have ever been to not because food wasn’t nice because they way they speak I order one pizza which my kid dad when in and got then got phone call say my delivery here I said I haven’t ordered food for delivery he said the address that was not where near my house and never heard of the place he then shouted saying I am rude and waste there time for it to turn out they put wrong number to the order will never go there again save ur Time go to ruby in ollerton
Lauren Dutton . 2022-12-10
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I team was warm no good and pizza cold
Ian . 2022-12-05
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it was good but you forgot my ice cream
oscar . 2022-11-26
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Gorgeous well cooked pizza with a delicious tomato base. Will definitely be back in the future.
Helen . 2022-11-18
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Lovely tasting food, very hot.nthanjs
Toniann . 2022-11-14
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Called restaurant as was late and marked as delivered before it arrived. Told there was a glitch but we know they marked as delivered as already late so it doesn’t look so so bad on their target delivery. Very disappointing behaviour for a regular customer.
Matt . 2022-11-12
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Waiting 2 hours, came late and gave the wrong pizza.
Angel . 2022-11-11
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3 times tried here 3 times wrong cold order turned up. There won’t be a 4th
_galaxyandgacha_ Ya . 2022-11-11
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The delivery guy instead of ringing the doorbell he thumped on my door scared my boys
Ricky . 2022-11-10
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Great delivery driver. Real nice guy and remembers you.
Nicholas . 2022-11-06
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food quality are Good and Quick service 👍
Alishan Ch . 2022-11-05
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Food was lovely (as always)! Arrived on time and very happy with the drinks too!
oscar . 2022-11-05
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First time order from here , enjoyed the food but feel we had the wrong order . Ordered chicken kebab but it was tandoori chicken. It wasn’t a problem but wasn’t as I ordered . Thank you.
Jeanette . 2022-11-03
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Not even wanting to rate this 1 star to be honest. My partner ordered a pizza got it home and it was completely charcoal on the bottom, took it back got another made, fine. Eating the pizza I found a bone in the topping and my 2 year old son was eating the same pizza. Thank god! It was me that ate the slice with the bone in. Safe to say we won't be ordering from there again
Mia Gavin . 2022-10-27
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Food was alright , and the delivery driver even brought my bin the the gate.
Abbie . 2022-10-26
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Nice food and service. Delivered on time, will order again.
Shaunagh . 2022-10-21
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Staff were accommodating to the order and it arrived on time. The kebab was fine but the garlic bread with cheese was undercooked and just pure grease.
Jamie . 2022-10-19
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Food arrived with one meal missing, and warmish called numerous times to no pick up when they did the person on the phone didn’t believe me! then said he will call back he did not! Called back and requested a refund for the missing food and was told it will take 7 days ?!
Sam . 2022-10-17
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Great food, we left instructions to call before delivery which they did. Many thanks, recommended will order again.
Matt . 2022-10-15
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Good friendly service, happy with the pizza ordered. 🍕😊
Shaunagh . 2022-10-15
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They need to double check the instructions to make sure things don’t get put on that aren’t wanted. The wrap also seemed to have an odd sauce on it that wasn’t asked for and the wife didn’t like it so it didn’t get eaten.
Jamie . 2022-10-14
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Understand that they were busy, but we were missing two items from our order and one incorrect item was delivered.
Lily . 2022-10-08
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Really nice kebab, big portion for the money! Definitely recommend
Kayliss . 2022-10-04
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Delivery was great, friendly guy who delivered it. Food was great.
Dave . 2022-09-29
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Food was great, never had so much cheese on a pizza. Love it 10/10
ruth . 2022-09-14
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Staff amazing food very good chicken wrap nicely done 100%
James Blackbourn . 2022-09-11
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Usually great food but for some reason every thing was cold on this occasion. Still nice just cold
jamie . 2022-09-09
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Ordered 10 chicken nuggets and got 9 it caused an argument between me and my partner cos we wanted 5 each.
Abby . 2022-09-05
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asked for cheesy chips didnt get any cheese, food was cold
jamie . 2022-09-04
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Margherita pizza was ok Doner Kebab was horrendous, pale, no flavour and full of hard pieces
Matthew . 2022-09-04
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I orded from rubys for the first time and I don't normally try new places. My food was lovely, really good. You get alot for what you pay.. which is a bonus. The staff are lovely and friendly I'll definitely be returning. 100%
ruth . 2022-09-02
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8 Opinions
We never have a bad takeaway from here. Food is always hot, tasty and normally super quick. Their timings are spot on. Delivery drivers are friendly too.
215 Opinions
Went for Sunday carvery, really not what we expected. It’s not your usual carvery as you choose the meat and the server puts the rest of the food on your plate. The veg is on a table to the side but it’s mostly stood in hot water keeping warm, but making it tasteless and you cannot help yourself as it’s put on a plate while you stand there. There are different size plates to choose from but £12.50 for what you got seemed a bit much. The whole place is in need of a refurb and the loud music being played throughout made us decide we’d try elsewhere in future.
93 Opinions
This was so disappointing. Reasonable price of £6.50 for hot drink and cake. Although the coffee was ok the cake (we had a few of the cakes in our group) were not good quality and begrudgingly paid for them. Also the milkshakes were really poor.