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5.0

Based on 172 opinions finded in 1 websites

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Nº 1 in 286 in North West Leicestershire

Nº 1 of 13 Fast food in North West Leicestershire

CUSTOMERS TALK ABOUT DISHES WITH..fishcooked
Score
OpinionsNoteTripAdvisor1725.0

comment_iconOpinions

Excellent food and friendly service as always. You just can’t get better than Ruby’s and it doesn’t cost anymore than anywhere else.

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Dream26146932508 . 2024-10-26

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The food served here is superb - great choice and great quality. Staff are fabulous - really friendly and helpful and the service is excellent.

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MissTJH . 2024-10-25

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The best one arround, been coming here years and it is a local institution. Staff are wonderfully friendly and always happy to help. 10/10.

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Freedom05965164970 . 2024-10-25

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This place is amazing and the people are extremely nice and they have the absolute best fish cakes and aswell as that I will always go here for fish cakes and carefully on Saturdays as it will be jam packedat about 6 o'clock or in 24 hour format 18 o'clock

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Memes for B . 2024-10-19

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Greatest fish and chips in the area, fish is always fresh and chips are locally sourced. Would recommend not to be missed if you are in the area

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Florin B . 2024-10-08

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Always perfect - I look forward all week to my Friday lunch time treat - sad I know but, if you had a chippy like this near you (well circa 10 miles) you would too..!

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Ross B . 2024-07-22

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Just visiting the area and came across Ruby's Fish & Chip Shop. Fabulous F+C and such friendly and welcoming staff. The portions were exceedingly generous and the potato scallops were superb (fritters to some). The shop dates back decades and I was privileged to receive a short history lesson about Ruby's shop when I expressed interest. A most enjoyable experience which I hope to repeat in the future. I highly recommend Ruby's to you all.

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Roger G . 2023-12-17

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We love Ruby’s Fish and Chip shop We visit often for 1 large Fish and Chips. It’s amazing value for money compared to other chips shops. The staff are always polite and efficient . They are quick in serving very organised Thoroughly recommend them. We travel a few miles from Shepshed. It’s well worth the effort

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H GH . 2023-11-07

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Wow. That was the best fish I have had in a long time. Crispy batter, not greasy and well cooked fish. This is what chip shop fish should be!! Amazing food, thank you.

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drjdgoodwin . 2023-08-22

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Beautiful food, great portion sizes, top service. Can't recommend enough. I have friends who have travelled from miles out of the area to try a Ruby's!

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Rosy . 2023-07-27

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Fantastic chippy, best food in all of Leicestershire look forward to my weekly visit, staff are very friendly always happy and always smiling, I've been going to Ruby's for a few years and hopefully will be going for a few more years see you next week...try the cod roe very nice.

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Andrew C . 2023-06-08

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Thoroughly enjoyed the chips, cheese and gravy. Great food and even better staff. Couldn’t do more for me. Will be back very soon.

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Grestys . 2023-01-21

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Amazing fish and chips (and love the fact you can order batterless fish), really friendly team of staff who are very efficient in their service … all at a great price! See you next week! Highly recommended!

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U7495OQrachelh . 2023-01-21

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Not the usual.high standard on a regular visit. Fish was overcooked and tastless chips, this is a first for Ruby's as the standards are high and normally we would not consider going anywhere else. Maybe a bad night?

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megsWales . 2023-01-12

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This chippy has gone down hill with the cooking the fish is mainly batter no taste in the food not like it was year's ago portions now are smaller it is a very outstanding clean shop ,it used to be the the best chippy in Leicestershire no way !!!!

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Yulongxiongaba . 2022-10-15

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We always go out of our way to visit Ruby's when we want fish and chips as it is far, far better than our local chip shops. The staff are very efficient and the food is excellent - what more could you ask for? Please note it is takeaway only.

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andy998 . 2022-07-27

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Best chippy in the area. Great staff. Wouldn’t go anywhere else for a chippy tea. I personally have the battered mushrooms

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susanlN6547ZN . 2022-07-10

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First visit. Staff were so kind to us. The portions enormous. Chips and fish perfect. The Cypriot lady serving treated us like family. There was a steady stream of customers. Good sign. Will be back!

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Veebee75 . 2022-05-14

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Andy and his team catered my wedding on Saturday the food was amazing the service was spot on from making enquiries right up to the day. Portion sizes were very generous and all my guests were very happy with the food. Highly recommend this traditional local chippy

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ChantelleC136 . 2022-05-07

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excellent buismess amd service the whole family are so caring the parents even came to see my mum when dad died so thoughtfull nothing so much trouble

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beverleym138 . 2022-05-04

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I love coming to Ruby's doesn't matter how often I go they know exactly what I like to order. Lovely staff always helpful and the food is amazing. I've only ever known Ruby's to be clean and tidy. There is a reason why these have been named best chip shop.

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melissarC9689DI . 2022-05-03

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A well run chippy that is the heart of our community, food and service is second to none. You get great portions for your money and trust me you will enjoy it.

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Bobdownquick . 2022-05-03

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I have been using this family run fish and chip shop for well over 20 years. The food is good quality along with great service from Andy and the team. Ruby’s is a mainstay in the village and should be on everybody’s list to visit...

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Tony N . 2022-05-03

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Still the best chipshop in Leicestershire hands down - queues out the door at the busiest times because it is legendary. Well worth a visit, and a recently-expanded menu as well.

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christay85 . 2022-03-29

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Whenever my family want fish and chips. There’s only one chip shop we use. RUBYS.i am from Yorkshire were they make the best fish and chip. Most chip shops up there still use the old recipe. When I first came to Leicestershire. It was difficult...

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marjhv . 2022-03-15

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Dedcided it was time for a visiti as not been for a long time. Still bang on the money, good portions ...the chips were great ^ the fish thick & well cooked. Though prices are rising , not only here but elsewhere it was worth...

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Peter H . 2022-03-07

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Always happy with our food from here no matter what we have!always piping hot when we get it home and good portion sizes!the only fish and chip chop we use

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Abi B . 2022-02-04

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Do yourself a favor and visit this lovely fish and chip shop. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing – everything we tasted melted in our mouths. Absolutely the best meal we had. Highly recommend.

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566despinam . 2022-01-06

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Never had a bad meal from here. Service, price and quality all good. Enormous portions. Fish is always cooked fresh and never overcooked or dry.

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L5852PMelizabethc . 2021-09-15

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very clean , very cov-19 friendly, the food is worth waiting for, the only down side is they don't delivery , but it would be hard for them tbh, always busy, never had a problem , make you feel very welcome,

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Z1324DKdawnh . 2021-02-28

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Ruby’s Fish n Chips. Amazing food experience. Amazing customer service. Amazing location! ! Great value for money and superb Quality. The man in the red jacket ! Great job well done

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vigo1313 . 2020-09-23

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I lived in whitwick all my Life and there is only one chip shop that beat the rest that is Ruby’s staff friendly food amazing... and everyone I know say the same . If u are visiting family in Coalville/ north Leicestershire .... I definitely...

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N9547RWadamk . 2020-08-19

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FISH & CHIPS GREAT AS Usual. The cov-19 safety measures are excellent. The measures they have taken are 1st rate you fee safe and reassured using the shop. The staff have gone to great lengths to maintain a safe environment.

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lazydays-2 . 2020-07-22

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Excellent friendly service and great menu. Also the safely measure for COVID19 ensure that you feel safe and that also they keeping the staff safe.

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Marcus11906 . 2020-07-19

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Best fish shop around fish is always fresh, staff are always welcoming and friendly. Come try for your self you won't be disappointed. You can't miss it it has a beautiful front with hanging baskets full of flowers xx

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Tracey h . 2020-07-19

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Since moving to Thringstone 11 years ago I have enjoyed many a chippy tea from Ruby’s whether it was gobbled down on the walk home , packed up to take away or enjoyed sitting in the beautifully tended patio area at the front of the shop. The family and their staff are the most friendly bunch of people you could have the pleasure to meet. Generous portions of chips cooked to perfection moist fresh fish and Kebabs that somehow don’t feel as naughty as those grabbed after falling out of a pub on a Saturday night. I am so glad to see them back up and running after lockdown they have considerately implemented the COVID measures whilst maintaining their impeccable levels of service with a smile. I can’t wait for my next visit ❤️

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carrichards2016 . 2020-07-19

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I often go here as just up the road, have been several times since re-opened after lockdown and measures in place are great and allow me to feel safe. Food as always is lovely and the fried chicken is far superior to KFC. I’m amazed by how many people I know who live several miles away but have been to this chippy or at least have heard about it so shows how good it is. Staff are also really friendly.

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Hairless99 . 2020-07-19

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Best fish & chips this side of Whitby. Large selection and reasonable prices. Always served with a smile, in safe and clean environment. Beautiful hanging baskets too !

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Ewan M . 2020-07-19

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Excellent food & great staff & always a pleasure to go there. Social distancing was done & made really easy to see. Never had anything but really excellent food there, best chippy in the whole area.

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327janicet . 2020-07-19

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Absolutely delicious cannot fault the food, very friendly. COVID measures in place are great, felt safe even at my most anxious times. Very well marked out on entrance and inside fish shop. Love the fact you can pay contactless. Well done Ruby’s

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D-Newbys . 2020-07-19

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This has to be the best chippy in Leicestershire and we’re so lucky to have it on our doorstep. The food is always fresh, hot and very tasty. Friendly staff and nothing is too much trouble, if they don’t have what you want on display they will cook it for you fresh. Since reopening ,the measures they have put in place for social distancing are second to non and works really well. Just can’t wait for this all to be over so we can enjoy sitting outside on the benches again

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Excursion21861903720 . 2020-07-19

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For decades Ruby’s have been a fantastic family run business serving the best fish and chips around. So of course they have dealt with the new covid secure measure seamlessly. There is plenty of outside space to queue with appropriate social distancing and marking on the floor to show where to stand. Inside there will be about 2-3 customers at once only due to being 2m apart. There are full length Perspex screens all around the counter and a microphone to boost the sound between the Perspex. All staff are masked. Ruby’s have kept the local community informed on fb with all the changes they have made and overall is a reassuring place to eat never mind the awesome chips!

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EmmaP1287 . 2020-07-19

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The fish and chips is so good that I never needed to try anything else. Service is always fast and friendly. What more could you want?

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Joe4490 . 2020-07-19

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Visited twice recently, both for take-away fish and chips. I was very impressed with their COVID-19 social distancing layout. Unfortunately, the customers don’t appear to have heard about the pandemic. I had to ask two people ( both young men to keep their distance. You...

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geoff1007 . 2020-07-19

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Absolutely beautiful my son and daughter in law travel 3 miles just to fish and chips plus batter bits but the choice is amazing nowhere can compare with Ruby's xxx

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cynthias991 . 2020-07-19

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We love everything on the menu, but the peas make my wife trump more than Donald. The distancing works great, and same friendly staff. You will get served quicker than it may look. Thanks Ruby's xx

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Martin D . 2020-07-19

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We always go to ruby's even though it's a few miles drive away. Food is Always brilliant staff always welcoming and the covid measures have worked really well. Thanks to you all.

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Anthony S . 2020-07-19

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There are no words to describe Rubys fish and chips other than the best. This family run business is everything it should be. Food is amazing and its a very welcoming atmosphere despite all of the Covid precautions in place. Best chippy in the world xx

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Tetray . 2020-07-19

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I like fish and chips. I've been getting my fish and chips from Ruby's for 35 years now. It is top quality with generous portions. The staff are always friendly and helpful. The shop and queuing system have been adapted to meet Covid precautions and I feel safe there. They are definitely worthy of their "Best Chippy" award, and long may they continue!

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Martin B . 2020-07-19

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We have been going to Rubys for years. Never had a bad meal, always of the highest standard. The staff are friendly and efficient. We feel safe going to Rubys during the pandemic, as the alterations to queueing and being served have been completed very well.

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Pauline P . 2020-07-19

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I have been using Ruby's for years. Family business. Everyone has ALWAYS been, friendly, helpful and courteous. Food choice and quality have always been great. Would highly recommend. 😊

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828lynnm . 2020-07-19

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Really pleased that they have reopened. So glad to see they have used their furlough spare time to complete food safety and hygiene courses as well. The rules currently in place to collect food are straight forward and comply to the governmental guidelines that have recently been set. Well done to them. Plus the food is bril as usual !

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CamilleKams . 2020-06-14

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So pleased you are open again and the food is fantastic as usual. Social distancing was easy, all round good quality and well worth the visit. A thringstone institution. Thanks.

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shippers_c . 2020-05-21

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Lucky we have an award winning chippy in our village - we have regularly visited most weeks for the past 5 years and have always consistently been happy with the quality of food...People travel from far to taste the fish and chips so worth a visit...be prepared to queue for some time on a Friday and Saturday...! It’s worth the wait!

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HolidayExpertUK . 2020-02-16

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Ruby's is a must.... if your passing and thinking of Chips, call in you won't be disappointed.Very friendly and accommodating family ran business, The food is amazing, to avoid disappointment get there early as it's so popular there will be a crowd waiting to get in.

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GrahamH1522 . 2020-02-12

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The best Chippy in the area. Been going here all my life and the Kebabs are legendary. Lovely team, always happy to see their customers.

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Mbase1984 . 2020-02-02

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I popped in to see if Andreus and his team to see if they could assist in catering for 26 people the following day. Mum kindly sat me down with a piece of cake and a drink and this was the start of an excellent experience and superb service. Andreus duly arrived at mothers and was very helpful. The following evening I collected the food for 26 people as ordered with some ‘extras’ on time and piping hot. The team that evening worked as one, apologies to the locals who had to wait, though Mum was giving out chips to keep them going and the food was duly delivered to my team. Well as for the food, still hot, very tasty and great portions. Thank you Andreus, Mum and the team.

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Mike8143 . 2020-01-18

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To close to home, we sometimes have our tea from here a couple of times a week, the fish and chips are great

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BikemanJ . 2019-12-11

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Yummy fish and chips hot and fresh, the chicken kebabs are tasty as well. Friendly staff and excellent customer setvice. Sometimes you have a queue but its well worth it...

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Garyjohn123 . 2019-08-31

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Been going to this chippy since a boy. Lovely people and fish and chips to die for. Just beware long queues due to popularity

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Mark T . 2019-08-06

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Fish are huge. Always queues out of the door as everyone knows it's the best chippy around. Staff friendly. Public parking opposite. Clean inside. No restaurant facilities for inside dining. Take away only. No delivery available.

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Tina L . 2019-07-04

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I went here with the lads after a hard days work on Tuesday. We all had fish and chips. It was so delicious and filled us up. The portions are very big and the lads were all very happy with the food. If Gordon Ramsay came to this fantastic fish shop he would be very impressed. I hope you have a lot more success and can keep providing this amazing service!

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Ambassador727805 . 2019-05-29

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All I can say is YUMMY!!!🤪🤪 The prices are really great for the quality of food and quantity.A definite must!!!

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Peter N . 2019-03-20

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I called in here on the way home and I have to say this is a great place. very tasty chips and the fish had just the right amount of batter too

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andrew e . 2019-03-11

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Best fish and chip shop for miles only problem is it is so busy the customers line up all down the road. We have gone several times and left empty handed not wanting to wait half an hour or so

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DeeT555 . 2019-02-13

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Always had good food and plenty of it. Always found the staff very welcoming and very friendly. A****** this establishment,

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Artytheking . 2019-02-12

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The food is so fantastic that there is always a queue but it moves really quickly. Everything is cooked fresh and is piping hot. The portions are massive. Enjoy a picnic on the benches outside. The staff work together like a well oiled machine. As good as it gets!

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Willywills63 . 2019-02-12

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Good food and friendly service. This chip shop has been around for a long time and that is because the food is excellent and the portions are decent. People don't mind queuing for the food that's how good it is.

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Exploration636445 . 2019-01-30

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This fish and chip shop really has stood the test of time. Always freshly cooked and very tasty. This business is particularly busy at teatime on a Friday but worth the queuing.

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davidme665 . 2019-01-16

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Excellent little place. We don't mind the wait for the superb food! I favour the pies, my partner and his family the fish and chips! Highly recommended. Beautiful!!

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NeSuAnna . 2019-01-15

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Fantastic food, friendly people, good value with decent portions. They’re that good I don’t mind having to queue. Bravo

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Lisa B . 2019-01-13

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Not sure if the fish are feed on grow more....these are enough to feed a family!!! Brilliant food, brilliant service and giant portions!!! A real gem

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honestjohn418 . 2018-11-15

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Visited Ruby's many times over the years - always for take-away fish sand chips. Excellent quality, great portions and a beautifully presented outlet - particularly in summer when their baskets are on show. We have nearer outlets but would always make the effort to visit Ruby's.

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John S . 2018-11-06

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The best fish & chips in the east midlands, the fish is awesome and the chips are great as well. The staff are very friendly too.

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mcnetty . 2018-10-28

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Good fish & chips from Ruby’s. I did think the fish was a little dry but the batter made up for that, crispy and golden. Definitely not enough to stop us from having some more another day.

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big-blue-eyes . 2018-10-14

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Ruby fish and chip shop is by far the best around Leicestershire, it's a family run business and your always greeted with a warm welcome from all the staff, the fish and chips are amazing and good value for money, have tried other things from here also pies, sausages etc, there mushroom sticks are also a favourite of ours, oh and the husbands absolute favourite the good old spam fritter, all in all can not fault rubys it's a must if your visting the area, or if you live local and have not yet tried it, well done rubys keep up the brilliant work .

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Jojo J . 2018-10-02

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The fish & chips are very good but you can never get excellent we had them for tea one Friday we mite have them again if we pass the shop

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Roy C . 2018-09-16

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I visisted Rubys with the plan to grab a bag of chips and go for a walk around neighbouring Grace Dieu.

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JustGracie . 2018-09-10

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I got 2 large fish should have got 1 A’s so big the cat did injoy the leftovers, we had 2 fish and chips and 2 fish cakes and a pie with chips mushy peas to die for and beans we did not need all the chips portion size is big but you get your money’s worth and friendly service always a que you now why because so good

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Jilly M . 2018-08-28

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Always good service and fresh food. Good portion size.very friendly staff and easy to park nearby. Top marks.

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dsznjo . 2018-08-27

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Great fish and chips, amazing chicken kebab and such friendly staff. Has now become the family favourite chippy shop!

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alimuddiman . 2018-08-27

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Excellent food. Excellent service. Staff are very friendly and welcoming. Nice variety off food (popular items may run out so just get there early). Crispy batter and not soggy. A big favourite of ours.

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526angelaw . 2018-08-10

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Top quality chippie... friendly staff, generous helpings and you will have to go a long way to match the fayre served up here.... excellent !!!

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Gary S . 2018-08-06

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Best Fish and Chip shop can't fault it. Good prices and great quality ingredients also they state what sort of fish they are serving you which is great as a some places you never know what you are eating, and some people do have allergies to certain fish. Great place friendly staff.

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DeeT555 . 2018-07-23

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All i can say is iv bein goin to this shop sincd i was a young child with my auntie when we use to stay with her at the weekends thats was 20+yrs ago and now i go in every nown again to feed me kids.the staff is is the same they are incredible family who run it always have bein always will be nothink sort of brilliant.only thing i miss is the chesses jacks i use to have all them years ago :)

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goodbye12 . 2018-07-20

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I never even knew this fish and chip shop existed until my son said lets go to Ruby's for fish and chips. Ruby's I said, who names a fish and chip shop Ruby's! Well this place was under my nose just 0.5 mile from where I live is the prettiest fish and chip shop I have ever seen along with fantastic fish and chips.

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Tiz G . 2018-07-09

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Best Fish and chip shop i've ever been to, loads of chips and lot of options. And thd fish is amazing.

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Bonita1234567 . 2018-06-19

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Friendly and good service with extra large portions normally very busy due to high standards with a large variety of food on display.

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E7374XDandrewl . 2018-06-18

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ate Thursday fish perfect too many chips! peas first class no wonder you have to stand in line very good staff always a smile great place for fish

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keithwN9908BU . 2018-03-24

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Visited for the first time. Quality fast food and service. The fish was excellent and well cooked. The portions were great and freshly cooked.

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P9904SUjohnc . 2018-03-13

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You won't get better chips anywhere else!! Great staff and great choices. The only chip shop chips I'll enjoy!!

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kayceepartridge . 2018-02-10

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Often making the best of-lists nationwide, Ruby’s wins best chip shop in the county most years running, and lives up to the expectation. Decorated with floral baskets all year round, the presentation is excellent and homely - perfect on a summer’s evening on the picnic tables outside - and the legendary staff are great. If you arrive at chip shop rush hour, say 5.30-8ish, expect to queue out the door, but it’s worth the wait.

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christay85 . 2018-01-23

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Had a busy day yesterday and called at Ruby's later than would normally. Food was just as good served with excellent service.

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Jane B . 2017-12-23

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Was informed that this was the local place for fish and chips 🍟 and we were not disappointed. Good choice, friendly staff and a good price.

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N5889UGcarolinec . 2017-12-22

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Great fish n chips, lots of variety, always busy so must be popular Staff are great, friendly and good service

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sarahwD5347FH . 2017-12-02

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Can’t fault this chip shop! Excellent food, friendly staff. Lovely fish, premises always looks nice outside and very clean inside.

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97zoes . 2017-11-06

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We are blessed with many good chip shops in our area. But none come close to Rubys. Good quality and generous portions.

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Barry S . 2017-11-06

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We have been buying F & C from Ruby's for what seems forever. We live in the next village, so on a dismal Saturday night, what better to have fish and chips from ofcourse Ruby's

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Raffiella11 . 2017-10-23

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Always go to Ruby's best fish & chips in area people come from other places when they Have fish & chip shops in village or town

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Isobel P . 2017-09-06

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Freshly cooked, tasty and not greasy. Really impressed. Generous portions too. Well wrapped so they stayed hot on the way home.

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Andy E . 2017-09-06

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Fast food
outdoor_seating_191810takeaway_191810delivery_191810

We received absolutely disgusting service from these guys, if I could would give them a minus 5 for customers service. We were told that our pizzas would be take 90 minutes to arrive. When they didn't arrive we struggled to ring through but once we spoke to someone we believe Adam, he was rude and unapologetic and he then told us it would take 30-40 minutes (which would take us to over a two hour wait), when I asked what they would do about it he said he would give us a free bottle of coke to our over £120 order. When it didn't arrive after the extra 40 minutes we tried to ring through and couldn't get through. They actually took 50 minutes extra so in total it tooks is 2 hours and 30 minutes to arrive. When they arrived the driver told us they had disconnected their phones and we found out we were missing £10 worth of chips. We will never use this restaurant again and will encourage everyone to steer clear of it .