Based on 470 opinions finded in 1 websites
Based on 470 opinions finded in 1 websites
Opinions
What a lovely experience! I booked a table for 10 people on a Monday night for a family birthday celebration. We opted for the all you can eat menu in order to be able to try a few different dishes. The staff were amazing, so helpful, friendly and efficient. The owner was very attentive, checking everything was ok and laughing and joking with us. The food was delicious and plenty of it. We didn't order more as we couldn't even manage the initial food served, for this we were offered boxes to be able to take what was left home, so I now have tonight's meal sorted.....the gift that keeps giving! I would highly recommend The Ruby restaurant and we will definitely be back soon :-)
MoJo361 . 2024-10-22
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We visited this evening as a family of 10 for an all you can eat type meal. We could choose 6 starters, 5 mains and 2 sides between us all. There were so many options to choose from. The food was plentiful, delicious and piping hot. The staff were fantastic, friendly and the busy atmosphere was brilliant which surprised us for a Monday night. It was £22.50 each which was such a good deal considering how much amazing food we received. We will be back very soon.
Tee M . 2024-10-21
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Ordered takeaway today - Sunday 1st September. My order was missing items and another item was completely incorrect. The food also arrived 40 minutes late and cold. One of the worst takeaways I have ever ordered.
Max R . 2024-09-01
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Had a takeaway delivered this evening. Never ever again.... Everything was stone cold and greasy. Everything had to go in the microwave. Special curry tasted of lime. Special foo young needed a knife to cut into it. Sweet and sour chicken balls couldn't cut. Sweet and sour prawn balls prawns were so hard couldn't bite them and apparently then batter around them was fresh,not sure when.Never again would I order from this restaurant
Venture628984 . 2024-08-03
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Came here on Sunday and the food and service was impeccable. Could not fault anything and Tommy your still a legend my friend and will love you forever. Thank you for making my day as usual 💕
Andy W . 2024-06-04
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We went with our wi friends 30 of us in total And what a wonderful night The food was amazing and very plentiful. We had the buffet Never visited before but will definitely go back..
fuerterventura . 2024-02-19
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Restaurant rang to confirm delivery address within 15 mins.Order arrived within 45 mins. Ordered sweet sour chicken, chicken fried rice, vegetable rolls and prawn crackers. Food was hot and very tasty. Very Happy with speed of service as this was a Friday evening and quality pf food. Will use again.
Bigjig70 . 2020-09-11
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This was our first time and we had such a wonderful experience. Do not judge a book by its cover. The food was absolutely gorgeous and the portions plenty. The service was perfect and a much better standard than other restaurants we have recently frequented. We tried the banquet for 2 persons and all the dishes tasted superb - there was so much food, we took some home to put in the freezer.We are definitely going back to Ruby Cantonese restaurant in Lichfield.
Sean H . 2020-09-10
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We ate here on the eat out to help out scheme, the tables were uninviting just plain brown without any tablecloths, we were given the reduced menu and chose the set meal for two persons. I presume they are encouraging everyone to have the set menus and must have them ready cooked because the speed the food arrived was amazing. We completed a three course meal with drinks in 50 minutes that was even with our delay tactics. Would no go back here , I didn’t think the food was any better than any Chinese takeaway , price was good thanks to chancellor.
Paradise35667509678 . 2020-08-31
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Great meal with work colleagues after a hard day in meetings. Great choice, duck was amazing. Service was quick, although it was a weeknight. Good lager on tap and prices very reasonable.
Boland-Boy . 2020-08-28
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We booked on the the off chance for a meal on a Monday and we were richly rewarded. We had a set meal for two and changed one of the dishes. The starters were superb especially the spring roll which was probably the best I had ever eaten. The Yuk Sung too was lovely and warm and had a real flavour. We then had three main courses all of which were superb along with fried rice and to follow a delightful banana fritter with ice cream and a french coffee to finish off. With a bottle of wine the meal came to £36 and was excellent value, we will definetly be going back.
RoyLichfield . 2020-08-27
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Worst food I’ve ever eaten in a restaurant. Gloppy, overly salty and left a slimy taste in my mouth. The restaurant is shabby and staff were rude. I agree with previous review that we were charged too much under eat out to help out.
M5292RXrichards . 2020-08-25
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Ordered a family takeaway for 6, meal was delivered within 45 minutes which was fine. When it arrived we called them to say one meal was missing. They confirmed it had been ordered and paid for and said the forgotten meal would be with us shortly, an hour later no meal, another phone call, another apology saying it would be right with us, an hour later no meal, another phone call no meal. A third phone call an apology and a promise to deliver but still no meal. I can completely forgive mistakes but promising to send the missing food then receiving nothing when it has been paid for is unfair. It wasn't nice to have to chase a missing meal when all my mother wanted was to host my family. The final phone call 3 hours after the original meal, my mum asked for a refund for the missing meal. The lady on the phone said the delivery driver could not find the address, we explained again that they had already delivered to us this evening and taken our money so how could they not find the address, again we asked for a refund for the missing meal. She was extremely rude and hung up the phone so no meal or refund. My mother was very upset as she was hosting the evening and the woman was very rude to her. Appalled by the service and how they spoke to a 70 year old woman.
230kerryn . 2020-08-25
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We visited this restaurant during the governments Eat out to Help out scheme. Food was average but what was unacceptable was that when we came to pay we thought the cost seemed high. We asked one of the waiters to give a breakdown of the total cost. He was very vague and asked us to take it up with the staff on the till on the way out.They were also vague and as the slip attached to the bill was in writtn in Chinese we had no way of checking what we'd been charged for each dish. When we insisted the total was too much we were told we may have been charged for the wrong dishes. The bill was £10 more than it should have been and it was only at our insistence it was changed. I do not feel this was a genuine mistake and we will not be going back
Linda H . 2020-08-19
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I have been visiting The Ruby for years with family and friends and went for my first Chinese meal last week since lockdown eased. We felt safe and spaced out well from other guests. The food was excellent as usual and very good value! The menu is extensive, the staff are friendly and the food arrives piping hot and is very tasty!
jetsetgem1 . 2020-08-12
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Managed to book 3 tables at last minute even though they were quite busy. Service was excellent, well spaced out tables, could see they had planned the restaurant out extremely well considering the times we are in. Staff were friendly and helpful. Food was good and come out together considering the size of the group. Wouldn’t hesitate to go back again.
NJA722005 . 2020-08-10
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Excellent food. Piping hot. Tasted great. Lots of variety. Got enough left over for lunch tomorrow, with the 50% off a great deal. Plenty of staff. Courteous, friendly couldnt do enough for us. Thank you all for making our first meal a great one
julied279 . 2020-08-05
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Excellent food. Very poor customer service. We have used them for years but due to a string of appalling customer service incidents, in which they themselves then play the victim, I’m afraid we will no longer be eating there.
shaunreeves . 2020-07-18
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I have supported the Ruby over many yeas but after last nights takeaway I will no be ordering a takeaway or visiting again. Food was delivered on time but stone coldSome of the dishes were uneatable they smelt off.When ordering half a duck you expect to get more than one tub of sauce with it.The last 2 orders for takeaway were in excess of £60 each. if this is the service they offer they will not have a business soon. Poor is an understatement. Order at your own risk!
Ian W . 2020-06-20
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This has to be the worst Chinese takeaway in the whole country and dispute trying to speak to the restaurant directly they have no interest in my view. I ordered something as a treat on my birthday and was so disappointed I thought I would call the restaurant directly to discuss my issues and all they said was..... Why didn't you just order from your usual take away. The ribs are tough and the sause just tastes of flour. The chicken chow mein is so wet and rubbery, the yuk sung was cold, but the chips and curry sauce was good. Never again.
R997AGscottg . 2020-05-14
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We went here in March 2020 before lock down for my birthday after many many years and we had a gorgeous meal and an outstanding service. We therefore placed an or order for delivery through Just Eat about 4 weeks ago but never got it. Sadly I was notified by Just Eat that my order was declined hours after I had booked and paid for it as I pre-ordered it but with no explanation why? Do not know where the blame was there but gave it another try last weekend and this time I downloaded the app and kept on watching updates. I spent over £40.00 for starters and mains. It came on time great start and the yuk sung and prawn toast were fine, not huge portions compared to our normal chinese but it was fine. I have to say my main dish was the best lemon honey chicken, but my hubby said his chicken in soya sauce was very bland and my sons bang bang chicken was okay, it was cold but nothing flavour wise. I would have also have expected at least some free prawn crackers for spending that much money but there was nothing. Will not use again for delivery service or take away was not the same quality food as eating in.
Julie P . 2020-05-14
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Ordered on just eat, didn’t get the food to review!! Thought it looked nice when we walked past a few times prior to lockdown. Went on just eat and saw they were taking orders so decided to go for it. Spoke to our neighbours who advised brave to have ordered from them as they had really bad experience in the past and had made them poorly. Called a few times after 2 hours of no food, when did get through shouted at us like our fault no food even though called from new number nothing to do with booking, they wouldn’t have known anything to do with particular order! Appreciate everything difficult at the moment with lockdown but over 2 hours with no food after taking payment is not okay.
Grace M . 2020-04-24
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Me and my partner went to collect our Chinese from the ruby In Lichfield. By the time we got home if was freezing cold, we only live a 5 min drive away, so to me is must not of been hot when it came out the restaurant. We got home and realised that they gave us the wrong order, had to ring to complain. Had to go back down to get out food we ordered. We ordered butterfly king prawns which were full of grease, chicken satay, which was overcooked and the sauce wasn’t even a sauce was more like jelly, sweet n sour chicken was tough and sweet couldn’t taste any sour, we also ordered duck in bbq sauce and we actually got chicken and what looked like gravy. Was not impressed at all with our meal tonight. Wouldn’t recommend, won’t be going again. The only upside is really polite staff.
charrlotte11 . 2020-04-18
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We visited the Ruby on Friday 6th March. The food was ok, nothing special, but the service wasn't very good at all.We felt rushed at each course, taking away food before we had finished, it was as though they wanted to get each course out of the way as quickly as possible, and we felt as though they wanted us out.They even took the table cloth off while we were still drinking!!The staff kept hovering around, not what we wanted on a night out with friends. We left around 11pm which isn't that late.Considering the bill came to over £100, we thought we should have had much better service.We are 2 respectable couples in our 60s and we gave them no reason to want us out.We will not recommend the Ruby and will not go there again.J & GTamworth
broadmore3 . 2020-03-07
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This restaurant is definitely not the best in Lichfield, my black bean sauce was watery and sum what clear, chicken tasted strange and it’s made me feel sick with every bite. Last 5 times I’ve not been impressed! Sort it out ruby .. you used to be delicious!
28abbier . 2020-03-04
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Another great meal we both enjoyed on Sunday afternoon, Nick always welcomes us and the staff are very attentive. Food is absolutely amazing!
JRP26 . 2020-03-01
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Went to the Ruby and by far best Chinese/Cantonese restaurant in not only Lichfield but the Midlands. Beautiful tasting food served excellently by staff that cared Tommy still number ONE and your staff are wonderful. Thanks for a wonderful night as usual. 10/10
walshy62 . 2020-02-13
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We took a chance not book anywhere,Came here to see if they could fit us in,From start to finish, the service, food,Atmosphere was fantasticWe had the set menu for 3 and there was loads, starters felt like a main,The mains were beautiful,And a nice refreshing finish with the ice cream.Special mention to the lady who could possibly be the owner, you looked after us perfectly,Im a massive fan of si si ma ma thai but this was same level of perfection.We will be back xx
rachel_casey87 . 2020-02-08
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This place is absolutely brilliant the staff and food was fantastic made us feel so welcome gets a 10 from us great value for a Sunday meal out There was so much food Will be going back soon Thanks so much
gambers69 . 2020-01-26
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We booked a table for 6 for my son's birthday on Friday 24th January not realizing and also not being told at the booking time that the restaurant was running a special chinese New Year event.
anne_stafford . 2020-01-24
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Best Chinese in all of Staffordshire. To be this good takes ages, to be in Lichfield for over 30 years must make ruby best of the best. The greatest of all time
LINDA3F . 2020-01-20
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I rang up to book a New Years Eve meal and was told it was a 5 course banquet and you get complementary drinks too. We arrived at 9 o’clock and there was some confusion which table we was booked on. Eventually they showed us to a table at the back . The owner came over showed us the menu and said you get all that on there . The starters came which were nice one of each after we finished he came over again and said you have choice of 3 mains not 5 we picked the prawns in Cantonese sauce , beef in satay and pork curry with noodles , these came and I was shocked , all meals were luke warm there was two small Prawns hardly any pork or beef in the meals but they were all packed with onions to make them look full , the meals were just about edible but left us bitterly disappointed as we were told it was a 5 star bouquet . We have two pints of larger and two j20s which for some reason come to £19 on top of the meal bill and no complimentary drink at all . I have had good meals in the ruby before , but I feel that on this New Years Eve the owner had cashed in by packing the restaurant and giving us quick production food with no quantity or quality . We were looking forward to our meal but left disappointed by the short cuts taken in the food.
622davad . 2020-01-01
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We had a team meeting in Litchfield and in the evening had a meal in this restaurant, we booked a table for 12. The staff were friendly and attentive.
GingerMedic . 2019-12-22
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Have eaten from here many times over the years. Tonight we waited well over two hours for delivery,30 minutes after expected time.The food was cold. Will not be ordering from here in the future.Plenty of other Chinese Restaurants in Lichfield to choose from.
marie c . 2019-12-09
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absolutely awful the food was two hours late and when it came it was cold and tasted plastic Please save yourself £30 and go some where else
Adamsmithy1981 . 2019-11-30
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Poor service from a waiter who struggled to understand English, party of 10, meals came out in dribs and drabs so cold rice and the first meal was eaten before the last one appeared. Most of the meals were poor quality so weren't even worth waiting for. One meal wasn't what was asked for but couldn't be bothered trying to make ourselves understood any more to explain. Beer was returned as flat and a long wait for replacement without apology. No chance to check the bill as it was all in chinese. Won't be returning, shame as several people had recommended it. Very disappointed.
Lou J . 2019-11-10
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Visited the venue on a Friday evening just in time for happy hour. Went for a set meal selection. Food was served and presented extremely well, great variety and very copious. We were able to take what we did not eat home. The staff were very attentive. The only negative was the dessert bit by that time we were full.
And2012S . 2019-10-12
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We went into the restaurant to check it out the week before and liked what we saw so booked a table for 9 for my moms 80th birthday on a round table .
traceybeebee4404 . 2019-10-06
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We have been staying in Lichfield and were looking around the town for an early evening meal.
TracyH660 . 2019-09-19
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Had a great takeaway from here last night. In fact, I can't recall a better Chinese takeaway. We had the set meal for two. It was a bit more expensive than I usually pay, it made a change to have beef and chicken that was easily digestible rather than the rubbery stuff that is described as meat that you often get with a takeaway. THey said it would take 60 minutes to deliver but it actually arrived in 30. Impressive.
hunslet49 . 2019-07-27
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This was our first visit to this restaurant and what a great experience it was! very attentive and down to earth staff which set the scene for a relaxing meal. Delicious food and waitress willing to offer recommendations and thoughts. Surprise ten percent discount as we were going on to a concert after the meal! Medieval feel to the buildings, great fun.
Robert M . 2019-07-15
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Nothing was too much trouble. Food was lovely. Staff very hardworking and polite despite the heat! Would recommend highly.
Adventurer545560 . 2019-07-13
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Having not been for a while we visited The Ruby on Sunday and I have to say it hasn’t lost any of his fantastic qualities and is still the best.
Garyavfc . 2019-06-24
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We had not been for a while and the menu had changed from a fixed price all you can eat to ordering individual courses each individually charged. There was set menus for three people plus were you got a selection of starters and mains. We ordered the set menu for three people and we was not disappointed. The portion sizes were good we had prawn crackers Yuk sung and a selection for three people of ribs , sesame toast chicken skewers,and spring rolls with dips . We had a large bowl of rice and four mains to share . We were surprised to be asked if we wanted a desert in with the price . I had a lovely battered fried banana with syrup . The host seemed a bit abrupt when we first arrived , but he was fine afterwards. The service was very good .
Loobylou1963 . 2019-06-21
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I have been going to this place for about 20 years not been in ages but went this last Sat evening, its not changed still really relaxing and love the open kitchen brilliant friendly staff and the food was epic honestly I have never had such a good quality Chinese I loved it and will so be coming back...… yum yum
martinwilliams_12 . 2019-05-26
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A spontaneous visit to The Ruby Restaurant, and what a pleasure it was too. A very happy reception when we entered and shown to our table. Most attentive smiling faces from the staff without going overboard and being intrusive. We enjoyed one of the best selections in our meal for two. We had four courses and were not disappointed with anything. The variety was impressive and serve very hot which seems to be unusual these days, most restaurants seem to serve up just warm meals. Compliments to both serving staff and importantly the staff in the kitchen, well done
Joyce W . 2019-04-12
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We visited The Ruby having visited previously for the buffet that they did.
collinw2013 . 2019-04-06
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I booked the Ruby for my retirement do for 15 colleagues, family and friends. A bit sceptical because I have not been to the Ruby for a while. However, there was no need to be concerned as the food and service were both excellent. I opted for the Set meal option D but was told they could change some of the meals if I preferred. I decided not to change any of the food items but queried when booking that there was no Chinese curry on the set menu. Not to worry, curry was served on the night without me having to ask. They had remembered !!!! Spare ribs were also dished up on the house. Food quality faultless and quantity more than enough. Waiter and Manageress? very obliging and cheerful. Can't fault the evening and would recommend to anyone. Thank you for a brilliant night.
Knighty1007 . 2019-03-29
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I've not been here for a long time and they have changed the way you order food. Rather than having a buffet style meal you have the choice of ordering dishes off a menu or a set menu to share. This was a little confusing to get your head around at first as the set menu you can swap certain dishes for ones you prefer.
Lucy-Taylor_92 . 2019-02-17
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Not used this restaurant for a long time, however i was very impressed. service was good, selected food was great quality, well presented and just what was wanted.
Llenar . 2019-01-24
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Hadn’t been here for a while. Last time we went on a Friday night the place was heaving. This time round we went also on a Friday and the place was half empty. Was told the all you can eat buffet was replaced with an a la Carte menu. Which was really disappointing and probably explained why it was so quiete. I like Chinese food and although the food at the ruby was ok at best the buffet menu meant I could have little bits of different types of food. Which is how I prefer to eat Chinese food as there are so many different meals to choose. Now with the a la carte menu I can’t really see any point in returning.
Hamit N . 2019-01-20
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Absolutely Outsatanding Food and Service as always! Can’t recommend this place enough one of Lichfield’s Crown Gems
Doorstep100 . 2019-01-16
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The food was delightful, everything was delicious & we were very pleased with that.
P3569ZTjennyg . 2019-01-03
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Ordered from the Sunday banquet menu which we thought was great value for money Staff friendly and accommodating Will definitely be returning
guineapigmez . 2018-12-30
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Amazing food and service every time we visit. Staff are veey attentive to peoviding an excellent service to meet your requests and needs. Best Chinese restaurant I've ever been too.
. 2018-12-27
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We used to go to the Ruby some years ago in its glory days and decided to go last Thursday night.
. 2018-12-22
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I used to go to this restaurant years ago when the food felt more authentic and the experience felt less like a conveyor belt. The service is friendly with some familiar faces but the speed the food comes out is unbelievably quick and some of the dishes taste as if they have been prepared earlier and loaded with salt. (I don’t know how they can produce 6 main courses inside 5 mins of ordering) The price point is cheap and you most certainly pay for what you get. It’s quick and easy but just a bit disappointed it has lost some of its magic and authenticity that this restaurant used to have!
. 2018-12-10
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A really enjoyable evening was experienced by our party, from first entering and throughout the evening the staff were friendly and very efficient. The selection of starters and main courses are such that you would not be struggling for choice, the food was served in good time and at no point were we waiting for orders to be served. The quality of the dishes were superb, cooked to perfection and well proportioned. When it came to paying we were pleasantly surprised, although we shouldn't of been as the menus are value for money. I certainly would recommend this restaurant as I'm sure the rest of our party would. Thank you again for a memorable experience.
roland w . 2018-11-30
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Dosent get much better than this at The Ruby Lichfield.
garyw696 . 2018-11-26
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What have they done?....... Removed their USP.
Billy M . 2018-11-11
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My first visit after 4 years in Lichfield. The small frontage is deceptive: beyond the door extends a spacious but welcoming dining area that doesn't need a pretentious avant-garde style to be welcoming. Spick and span, with simple décor, comfortably robust chairs and white-clothed tables, it's a place to make you feel at home and ready to munch. I had the reasonably priced 3-course lunch menu accompanied by a large glass of the house Tempranillo that to my taste was far better than the over-fruity, cordial-like new-world Anglosphere reds that seem to appeal to many in this neck of the woods. I didn't try the dessert - ice cream or fritters if I recall correctly - but went for the coffee: rich but balanced, a particular Chinese restaurant coffee that has not changed over the years and is none the worse for that.
Glyn H . 2018-11-07
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We booked a meal here before going to the theatre. Not been for about 5 years. They have changed from buffet to a la carte or set menu. We arrived very early on a Saturday evening and went for the set meal for 2. The food kept coming very quickly, perhaps because we were so early and there were so few in at that time. Saying that we lingered over our drinks at the end and no one seemed to object. We enjoyed our meals although some of the duck pieces were a bit chewy. Good value for money and we were offered the option of taking any unfinished food on the hot plate home but what made our evening was our waiter, Nick. He noticed that we were using chopsticks and when he realised that we had visited China chatted to us about our experience. He was a delight.
Patricia M . 2018-11-04
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Had a takeaway from here and was not impressed, the food was very salty. The Yuk Sung and ribs didn’t taste like they should at all!! Very disappointed as always had a good reputation.
sarahlwestwood . 2018-11-03
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This review is a long time after my visit but I have been here a couple of times before. This time I had dishes from the fixed lunch menu and was happy with everything I had, always good value for money too.
SueJ199 . 2018-10-28
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I fancied chines food I don’t really go to Chinese buffets and this place reminded me why I don’t go the meat tasted like it was packet chicken I’m not going to go on about the food if you like decent well cooked with flavours Chinese food this is not the place for you it’s rushed fast food that is it
toddzulu . 2018-10-10
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The quality of food and level of service at The Ruby is faultless. It’s a fabulous place to eat. Highly recommended.
DWard2911 . 2018-10-06
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Waiter one : "Would you like to order starters?"
BigCol63 . 2018-10-05
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All really efficient and friendly staff . The young waitresses were friendly smiley and helpful and very efficient .
Loobylou1963 . 2018-09-01
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Too lazy to cook so ordered a takeaway via just eat,food arrived on time and was still hot. Polite delivery driver. Enjoyed our meal of chicken fried rice and sweet and sour chicken. Must have changed recipe recently as the chicken fried rice was very pale looking but tasted fine.
ahih2016 . 2018-08-28
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We have been here many times over the past 15 years, run by the same family, all staff are very friendly and make us welcome. Food is excellent, over all the times we have been here which is possibly hundreds, we have only had around 5 bad meals, we were told this is because of a change of chef with the normal one being on holiday. You choose from a buffet style menu, you can choose so many dishes and when it’s eaten you can choose again, so really it is endless food unti you are full. The food is freshly cooked in kitchens you can see through a window, food is brought to your table, It’s good value for money around £18 per person on Friday/saturdays. It’s cheaper during week. Would definitely recommend.
BlueJasmine21 . 2018-08-20
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We have visited the ruby on many occasions over the last 15 years. Usually we have had a lovely meal. On father's day we visited and we had a shocking experience. When we originally arrived we were told a couple of minutes to wait as they were deciding best place to put a pram(when booking made we requested space for pram). The waiter then said that they don't accept prams anyone. Ordered starters and first lit came okay, then we ordered some more starters. Waited 15 minutes as they had apparently ran out of lettuce Five times we were asked if we wanted any more starters. Five times we told them we were still waiting for the yuk sung. At various times throughout the evening the food that was meant for the other table was brought over to our table. After a very long wait, we ordered main meals, specifically requested fried rice no egg (husband allergic to egg) and my daughter ordered some rice with egg. All meals were brought out with the exception of friend rice no egg, was told a couple of minutes; 15 minutes later was told that it would be a little longer as the chef needs to cook it, eventually, the rice turned up, main curries were not as hot as they should have been due to all the waiting.
jaynoel . 2018-08-13
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We always visit this Restaurant when we are in Lichfield the food is superb.many.many choices in fact you are spoilt for choice.The portions are plentiful and delicious .The staff are second to none nothing is too much trouble .I always recommend this Restaurant the food,the value and the staff are a credit to the owner .I will not hesitate in recommending the Ruby Cantonese Restaurant .We love the food.
peersy . 2018-07-13
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Food was good and the staff helpful and polite. A varied selection of special dishes which I was impressed with. Not over priced and well located so nothing to criticise. This is my second visit.
Donsafe . 2018-07-10
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16 of us celebrating an 80th Birthday, food is wonderful! If only we lived closer we would go here all the time.
Tony B . 2018-07-09
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Excellent service and friendly and lovely staff. The food was delicious and well worth the money!!!!
amberpeers11 . 2018-07-09
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This place never fails, we come here as a couple and as a family group. The food is always proper tasty, hot and comes out quick even when busy. The staff and the owner ( I think ) are brilliant.
markferguson66 . 2018-06-03
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I have visited this restaurant a few times a year.the buffet is not help yourself anymore depending on how many in your group you order so many starters cooked fresh.when you have eaten those starters you can order more.main meals the same. Food always good.still a set price on a Sunday.if you are going as a large group I would pre book.
Maria B . 2018-05-31
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My friend came here for a buffet and was quite positive with his feedback so thought I’d try a takeaway.
BevAlan . 2018-05-28
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A fairly regular takeaway for us. Always pretty good. The prawn toast is very good. Decent value and pretty quick service.
Nate D . 2018-05-26
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The Ruby seem to have overhauled their menu and not in a good way. Our party of 10 was only allowed to order up to 6 different dishes which meant that some of us had to eat something not of their choice. The food when it came was plentiful and very tasty, but not what we wanted. You could order additional dishes once the initial serving had been made, but that spoilt the spontaneity. I was very disappointed.
Tattyin . 2018-05-17
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We have been to the ruby many times and always had a great experience. Tonight we took some friends along and were very disappointed. The food was good but everything else was externally poor. First of all the floor where we were seated was dirty with left over food. This was visible when we were seated and the staff made no effort to clean it up. The staff were actually very unfriendly which was again quite different to our other visits. The plates were dirty and to top it off our waiter had an injury on his hand which was covered with a bandage sealed with silver gaffer tape, yes you heard me gaffer tape, not very hygienic in my opinion to be serving food. It’s unlikely we will return again.
AislinnandAndy . 2018-04-08
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Usually Carnt fault the food and staff but tonight was a totally different experience !! We arrived for food at 7.10pm to be seated in the room nearest the door, took 10 minutes for them to take our starters order with the food arriving @...
LISA T . 2018-04-02
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Attended a family party on a Saturday night, when Lichfield generally seems crammed with people in all bars and restaurants. There were several other parties in the restaurant at the same time, so very noisy and busy. However there was the normal wide choice of...
eurotrippers . 2018-04-01
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Fab night! Will book next year for sure. Come here regularly. Staff, service, food and atmosphere great.
Deryn M . 2018-03-24
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We had a Business Lunch - we all had ribs to start which were good but we also had chicken curry which as just reconstituted - very uninspiring. Wine was really expensive though and not particularly good. Wouldn't go back.
suetongue . 2018-03-15
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nice Chinese restaurant, good choice of dishes and large portions, best value is the set buffet which give plenty of...
roger g . 2018-03-12
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Been here many times and always get good quality food a big choice to pick from, not over priced either...
WalsallIan . 2018-03-05
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We went with friends to take advantage of the £17 special and were not disappointed. The food was great, service...
350hkt . 2018-03-04
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endless fresh cooked chinese. hot plates and nibbles arrive as you sit down but no sign that you are ever...
chrisbutler2016 . 2018-02-13
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had herd many good things about this place so gave the take away a try. the service was good and...
gary1casson . 2018-02-10
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We have decided we are not returning after tonight, food was ok nothing exciting presentation non existent , and expensive...
kevvo77 . 2018-01-28
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all you can eat menu with all the food freshly prepared. Staff are friendly. Nice to see some new faces...
Dougbcfc . 2018-01-20
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Eat as much as you like, just been today, don’t want to go on too much about the food. Got...
lazyspoon . 2018-01-19
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£13.95 midweek or around £17.00 at the weekend for an all you can eat menu with all the food freshly prepared. Staff are friendly. Nice to see some new faces recently.
Emmelia_123 . 2018-01-11
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Food was OK. Not great. Expensive for what it is. Won't return. The one spoon of ice cream for pudding was fairly measly.
MissJed67 . 2017-12-24
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Me and my Girlfriend eat here regularly, and we've noticed on our last couple trips that we feel slightly rushed, it seems they just want you in and out as quick as possible..
RTW100 . 2017-12-17
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Go here fairly often, but disappointed last night , booked for 7pm arrived 6.50
Vera A . 2017-12-13
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Had the buffet option meal here with a group of six which we enjoyed as we tried 6 different starters, 6 different mains , not much choice on the deserts though (don’t think the Chinese do deserts)
illoyduk . 2017-12-10
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Took my wife to the Ruby for a birthday meal along with the mother in law and niece. We ordered starters of which non came together! My wife is a vegetarian and we ordered vegetarian spring rolls and when they came they were normal spring rolls with meat in them and my wife had taken a bite out of it, so not happy there! My starter and the nieces starter came 10 minutes after the wife’s and her mums.
Jamie P . 2017-12-03
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Located on St John St on way into Lichfield.
Gary W . 2017-11-27
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I have just thrown most of my food away tonight. I ordered and double, double check the order. We wanted various vegan dishes which I was assured I would get........wrong. Vegan dishes arrived with egg in!!!!! Plain noodles arrived spiced up????? Vegetable curry just tasted ...... Strange Plus.....part of my order was missing!!!! Not great. I used to love food from this restaurant but it will be a long time before I order again