Royal China Club in City of London, Westminster

There are three dim sum restaurants at this Baker Street corner and I made the mistake of picking the closest one. It's not bad, but an underwhelming experience at an exorbitant price. It certainly is not an inviting welcome; the woman at the door bordered on hostile, though perhaps it was because of a lack of confidence in her English. Our server was quiet but helpful when asked and seemed a decent guy at heart. The menu is disappointing. There are no bird-based dumplings (chicken, duck etc) except chicken feet. Several of the fish-based ones included Chilean seabass, a fish I dislike and is certainly neither Chinese nor European. We managed to find six dim sum which interested us, but it was otherwise slim pickings on the menu. Everything was good, but nothing remarkable enough to justify the price. (We have had a lot of dim sum, including in Hong Kong and Shanghai). The best was a siu mai shaped dumpling with shrimp and pea shoots. All the dumplings were pretty bland, including a crab spring roll which seemed Vietnamese in conception. The most interesting menu page has auite a few cheung fan options. There is no excuse for these prices. Most of the plates contain three dumplings and cost 10.8 pounds, though as I look at our receipt, most of ours were 8-9 pounds. . Tea is 4.5 pounds a person and I gather from other reviews that they charge for refills. It was a price we simply balked at. They also suggest a 15% gratuity, which is high for London, I think. Our bill for a light lunch for two was 62 pounds. The upside, as I said to my wife, is we did not over eat as we usually do in dim sum restaurants. But this was at best an okay experience, and not one we will repeat.

Beware when you make a reservation! I reserved at Royal China Club but when we arrived, we were told that our reservation was for their other restaurant, Royal China. Completely annoying! I think they were overbooked and had to send us to their other location. So we ended up dining at Royal China which was so noisy it was impossible to talk. Royal China lost its liquor licence because of immigration violations so no wine for us. Food was good but two of the beancurd dishes we ordered were lukewarm when they arrived at the table. My Advice: phone to follow up on any reservation you make for Royal China Club as their e-mail confirmation does not show in which restaurant your reservation is confirmed. They use their own system instead of a platform such as OpenTable, which is weird. In the future I'll be dining elsewhere, in a restaurant that honours a reservation. There are many of them with better food and service.

First time here and the food was excellent. In the end we ordered way too many dishes but they were all really nice especially the clams and the lobster noodles. Will be going again but maybe order a bit less next time 😂

Duck was amazing, I must recognise, but we have been charged 19£ for a small plate of sauted vegetables!?, what a robery!!. Not sure I'd be back.

A nice Chinese restaurant offering authentic (although this word is of course a bit pretentious from me) Chinese food. The setting is a bit 70s but the atmosphere is still charming. The service is very good, as is the food and so you do pay a bit for this quality. For a celebration of a special occasion this is a great place.

Excellent Scotland lobster with cheese sauce noodles (there are other ways you can have it cooked like stir fried lobster with ginger and chives or lobster with soup noodles), the lobster was super sweet and al dente. Other dishes are not bad too but compare to the lobster dishes it not really worth the value. Roasted duck was so so. Service wise is very friendly and quite efficient. Atmosphere was a bit old style chinese restaurant looking.

The food and service were amazing. We tried the cantonese duck, dumplings and szechuan chicken. Great experience!

Called in without a booking and was made very welcome after a tough day. Stunning stunning lobster and just an excellent experience. Thanks and we can't wait to come back

Delicious Hong Kong style dim sum in London The price is slightly higher

Receptionist was impolite when she requested for us to change table. Food took a very long time to be served and items that service staff claimed to be delivered were not delivered. Not worth a visit.

The quality of the food is just average, not delicious, the scallion oil chicken tastes very bland, the chicken is not tender enough, and the price/performance ratio is low

Most authentic Cantonese restaurant I have ever been. Loved the foods and great service in a lovely atmosphere. Staffs are very polite and welcoming.

Absolutely amazing experience as always.

The food is just fine. No complaints but it’s joyless without heart and personality for the price tag. They charge high prices but serve you attitude I’m only willing to accept somewhere chaa chan teng adjacent. It was barely half full, no bustling atmosphere a great dim sum place should have. We felt rushed out by the staff even so. We’re a scruffy unfancy takeaway family but we’re paying good money to be sitting here! Just an honest word of warning for any readers who could put their money where they aren’t as snobby about the crowd they’re catering to. Don’t forget to ask for no service charge if you’re unlucky enough to receive the same treatment!

Everything it was WOW! Thank you! 🙏

Thank u Peter and Angela for amazing service and kindness the food was amazing

Charsiu and dimsum are recommended.

Delicious dishes. Peter makes us feel very welcomed and accomplished a magnificent service. We will be back soon 😊

I went to a dim sum restaurant, but it tasted average. The restaurant is clean and the staff are friendly. Please be aware of the 15% tip.

Absolutely delicious lunch for 8 of us, the servers could have been friendlier - a smile, maybe? But we were pretty quickly served in a packed restaurant.

Anyway, everything is delicious.

Great food, excellent service, a clever wine list and overall, great fun. Looking forward to returning

This is probably one of the best restaurants in town for dim sums. Apart from a large selection of traditional Cantonese dim sums, they also have their own special ones. We particularly like their mushroom buns & pudding with a fish on top. Totally quaint & fun. But like a lot of Chinese restaurants, service can be a bit rushed with strict time limits to leave the tables during peak hours.

Best Chinese I have had in London. Authentic taste and big portions. It's a must try!

Authentic Chinese with very good food and a full turnout. Having been in the other Chinese restaurant options in London this one is top in all senses. Service was fast and dynamic but resto was rather on the quieter side. Might be worth pointing out that Dim Sum is only served for lunch. Will go back!

I LOVED the dim sum, it was my first time trying it and they were really juicy and just amazing. The service was good, ladies were nice and it was pretty quiet. Pictures aren’t the best but the food was so good. We tried some fried rice too and loved it.

I would give zero stars for 'atmosphere' if I could. Someone at every table, including the tiny table next to our tiny table, was coughing loudly and continually. The person serving us was wearing a mask and we could barely make out what they were saying. It was like the bad old Covid days. We had been looking forward to a dim sum feast here. We ordered a few things, but cut it short because of the coughing chorus. The dim sum was okay, but nothing spectacular. I have had better in Amsterdam and Liverpool All in all, a disappointing experience.

the Dim Sum is good but the pricing and service is poor. £18:50 for four Jasmine Tea is outrageous. People were no longer queuing and price gouging of this nature is almost certainly why. I think China Town is a better option now £3 for chilli oil as well 🙈

Great for dim sum, great service. Reservation required. Most workers are cantonese speaking.

Very delicious Chinese food compared to the UK The characteristics of tea drinking are comparable to those of Hong Kong

Cantonese people say: delicious!

Met my brothers in law after there return from out of town, higher end fine dining.

Typical tourist trap ! Food is not Chinese but some Anglo-Chinese inventions that is not remotely authentic. Not only that Prices are high, they charged extra for everything we asked.. Hoisin sauce.. second cup of Chines tea were 4-6£ extras. We will not come back !!

The menu was recommended by a staff who worked there. 3 courses menu for 7 people for a birthday dinner, I think the quality is well overpriced and the outside of the restaurant does have dettol smell which put me off before eating. We only have two pots of Chinese tea and cost over £100. So our bills was over £700 what a ripoff. Do not recommend to dine there

The food is served quickly. Bird's Nest Egg Tart, Typhoon Shelter, Barbecued Pork Crispy 👌. Other General Chicken Feet, Pork Ribs, Xiao Long Bao, Red Oil Chaoshou, Seafood Rice Roll

Came here with a friend as a belated birthday dinner. The atmosphere of the restaurant wasn't very nice, neither the lighting nor the interior is cosy or pleasant. A lot of waiters hover around and constantly ask if you're done, and they can clear the plates. We had the mixed seafood dim sum and harter crispy duck, which were good and tasty and worth having. Then we had the sechuan chicken with dried chilli, and that was sooo boring and bland just as the mixed stir died vegetables with garlic. Those dishes, two beers, and a bottle of water came up to £130. Nothing was outstanding, some dishes were not even great, the service was annoying, the restaurant was not nice to be in, and it's pretty pricey. Would not come back. There are so many amazing Chinese restaurants in London, and most that I've been to are many times better, cosier and even cheaper.

Lots of noise. Very poor soundproofing. Impossible to talk in the large dining room with the person in front of you. Tacky decoration. Very good service. Correct food, I expected much more.

Really great for dimsum, and high standard of food in general.

Excellent dimsums, nice atomosphere. definitely don’t miss this place if dimsum is on your agenda

Honestly I come here for the duck, thats not to say the rest of the menu isn’t great, but I don’t care, I live for their crispy duck, with those lovely little pancakes and cucumbers + sauce, this is a taste of heaven. Highly recommend if you’re into duck, get the full duck trust me. Anyways, ill stop talking about the duck now, other then that the place is nice and good service.

There are days you just have to do dim sum! I have loved Royal China Club for many years now. The fun and welcoming team, the decor and some of the finest and different dim sum I’ve had anywhere in the world, that take me back to Hong Kong and Macau. On the outside, is a quiet and hidden exterior, like the misty visage of a har gau dumpling that conceals a delicious adventure inside. Light pours into the shiny red interior that’s decadently laid out with ponds of large banquet tables, brimming and bustling with choreographed staff and happy feasting guests. We’re warmly greeted by Peter, who welcomes me back. He’s the nicest person and seeing Carmen too, they both bring back too many good memories here. When getting the menu, I truly enjoy knowing that it will always have a page of seasonal dim sum specials, but am delighted to see so many additions throughout the menu, that I will say right now are incredible, vibrant and expertly created. First to land… the duck and black pepper pasties, which are light and buttery, are greeted with wagyu beef rolls in a spicy broth and fronds of mushrooms that give the dish a fine noodle texture. A similar familiar favourite are the sea bass rolls filled with cucumber and dressed in glass noodles. A punchy roasted chilli broth meets the fresh sea, which annunciates the whole meal of textures, colours and flavours to come. The traffic light party of steamed dumplings were stacked with a variety of orange translucent wine and lobster baubles, spicy prawn and green bean shoot style siu mai, and Shanghai soup dumplings filled with crab and pork that popped in the mouth. All too damn excellent that we couldn’t pick a favourite. A jazzy pink cheung fun with crisp tofu and mixed seafood bounced on the table like Elton John at the piano, whilst we enjoyed plump ravioli-like scallop dumplings, a staircase to heaven of radish cake, and the ever favourite prawn and mango rolls that are a bit like a more funky prawn toast, where the sesame seeds give a great nutty flavour. After commenting on the BBC’s ‘Great British Menu’ and a chef contestants custard lava buns, we had to finish off with some for dessert. Dark black, decorated in gold, the hot sweet custard excitedly exited the bun. A fitting end to all the pleasurable build up! I regret it’s been too long since I’ve returned with friends, family and my partner, who visited for the very first time and shared my love. Royal China Club does really ‘touch the heart’. I’ll keep coming back for the magical dim sum and seeing the team, who are a key ingredient to what makes this restaurant so special. Thank you team!

Nice food, but i would request training for staff on knowledge on the selection of vegetarian menus

Very good authenic Hong Kong Dim Sum

Booked a private room to celebrate a special occasion and wanted the intimacy, which was perfect. SERVICE: Very attentive and our dedicated server, Leo was brilliant throughout the entire service. He had some good suggestions and was spot on with the quantity FOOD: It’s definitely not the cheapest but that reflects in the quality. We pre-ordered suckling pig 48 hours ahead. The dim sum starters was succulent and steaming fresh. The lobster noodle was some of the best I’ve had period (they showed us them live first), and was so fresh and juicy. The fillet steak and aubergine and ginger chicken was tender. Presentation similar to the likes of higher end establishments. Try the Sweet & Sour pork on dry ice…perfect! Would return in a heartbeat!

Staff are in very bad mood place 50% empty and asking for reservations, place run down last painting 15 years ago. Carpet smile bad .

Drinks for a couple quid more than they state on the menu and the bill was magically 13% higher on top of that

the best dim sum in London. Highly recommend seafood platter dimsum and iberico pork stirfry. Unfortunately the gentleman (bald guy with glasses) serving us at the start was extremely rude. As we were looking at the menu, he asked us if we went to the wrong restaurant and that the royal china restaurant is just down the road. Then as I asked for a separate bowl, he left without acknowledgement. When I asked again, he snapped and shouted I heard you. Left a stain on the great food and service from other members of staff.

we came to this restaurant with my girlfriend, we ate a lot, everything was very very good, I will return as soon as I can, everything was perfect, super recommended

Food was super good. However, waiters are a little impatient.

Uptight atmosphere, the menu is a bit overwhelming. Do not miss the fried-duck!

We went there with a group of 7, ordered around 15 dishes. The mix dim sum platter was good, the soup dumplings were nice. Crispy duck was one of the best I’ve ever tried in London, the skin just as crispy. Other things like fried squid, scallop and asparagus, mushroom and tofu were all good. The green veggie was surprisingly impressive to me. There were also a few things I was disappointed at: the abalone fried rice, no abalone at all only the sauce tasted like… the drunken chicken was too drunk, the pork meatballs were too soft and the seabass wasn’t too special… Overall, I still like the place although with the price I would expect something slightly better for the entire quality.

Food good, but charge 4.50 for Jasmine tea & 3.00 when you ask for chili oil?!? All served by brusque waiters. Rip off. Then to top it all off they add 15% service to the bill for poor service. Ugh

Auténtica comida chiná, espectacular 👌. Muy recomendable.

Lovely Cantonese style lunch. 🥰🥰👍🏻

Mixed opinion here. Sea bass grossly over priced but was ok. Noodles not great, beef ok. Crispy Duck Hmm a little cold and not so crispy. Staff were nice but not over friendly. The part of the restaurant we were in was not so nice, felt a little average and the service tended to be quick which made us nervous about quality. Not somewhere we’d go again but might be ok for those on a budget? gratuity was way too much at 15%

Fantastic food, friendly and observant service. Food is as good as it gets, I loved it!

⭐⭐⭐⭐⭐ Highly Recommended Enjoyed a delightful Dim Sum lunch here with my friend - can highly recommend ordering a selection of 6 to 7 dishes to share between 2 of you (depending on how hungry you are). Some highlights.include the absolutely stunning Steamed Scallop Dumplings, Steamed Lobster Dumplings in rice wine and their crispy soft shell crab with vegetable Vietnamese spring rolls - all supremely delicious well-cooked and beautifully presented. Overall a fantastic experience and with most Dim Sum dishes priced between £7 - £12 it's really good value for money. Special thanks to the incredibly friendly and attentive Manager who looked after us like VIP guests - we are already looking forward to our next visit and it's clear to see why Royal China Club is so popular with Chinese clientele.

Love this place, great food, good atmosphere and kind staff

For the quantity and quality, food was overpriced. Service wasn’t up to a great standard. Feel like service was very rushed (ex. not finished eating yet and the staff were already clearing the table).

Cena molto gradevole in questo ristorante cinese che offre diverse specialità e preparazioni molto particolari e anche al di fuori delle solite proposte che si trovano in questi posti. Io, dopo una carrellata di antipasti che abbiamo condiviso, ho preso delle costolette d’agnello in salsa wok davvero gustose.

Great place to have Dim Sum in London. Highly recommend their Cheung Fun with Shrimp. Staff are overall friendly and helpful, albeit slightly chaotic during lunch time when the restaurant is very busy. They tend to be pricier than the other Royal China on the same street, but it is reflected in the fancier restaurant and wider menu choice.

If you wanted to eat some Chinese food close to your home in Marleybone then you might go here

Restaurant vraiment très sympa Juste la soupe au porc était vraiment pas top et coûtait 12.50 gbp donc overpriced Mais le canard laqué excellent Et les Shanghai style xia long bao dumping extra frais et bien rempli de porc et crab 😋 un délice Je recommande Plus cher que china ton mais bien plus qualitatif et le service est plus posé et élégant

Cibo ottimo, ambiente molto cinese

ROYAL CHINA CLUB Baker Street -staff not nice especially the lady at the front desk she was absolutely rude- ordered food was served sweet and sour chicken without sauce or vegetables and charged £23.00 which was not on the menu also a small bottle of coke £11.00 how ridiculous -they just did not want us there we could feel the animosity towards us -I do not recommend this restaurant they are racially biased.Not deserving of a single star.

Excellent food and great service. The atmosphere is fantastic

Terrific dim sum. One of the best glutinous rice in Lotus leaf I've ever had!

Very very tasty, especially the truffle noodles and Cheung fun!

Sublime food and excellent service. I took lady friends there, I have been to many dimsum places in London incl. yauatcha China town and normal royal China, this one definitely stands out. The dumplings tasted exquisite. We ordered normal popular ones + charcoal bun+ mango pudding Service charge was not steep considering it was Michelin. Portions not too much but go there to savour the taste not to stuff yourself Going back there to try other dishes

Popular for reasons, very good Chinese food.

The women who initially 'greeted' me was incredibility rude. Firstly, she barked at me for being at the wrong reception desk (I mistakenly walked too far into the restaurant), then when I walked back to the correct area, she just stared at me a said ‘YES?’. I explained I had a reservation and gave me her my name, party number, etc and was told I didn’t have a booking and asked if I was sure I made the reservation at the Royal China Club and not Royal China. I assured her I made it at the Club and that I originally booked it for tomorrow, but then changed it to today and she again told me I wasn’t on the booking list, and I must be mistaken. I informed her that I wasn’t the one who was mistaken. She then rudely told me that there was a free table I could have despite not having a booking. After being seated and being offered a drink by a very kind waiter, she came over approximately 5 minutes later to tell me she found my reservation and apologised. I appreciated the gesture but by then was already upset due to her terrible behaviour and felt like leaving. My friend then arrived, so we stayed and ended up having a delicious lunch. The staff (other than the one above) were very attentive and kind, and the food was very good. The only reason for the one star for service was because of the awful behavior of the women at the reception.

The women who initially 'greeted' me was incredibility rude. Firstly, she barked at me for being at the wrong reception desk (I mistakenly walked too far into the restaurant), then when I walked back to the correct area, she just stared at me a said ‘YES?’. I explained I had a reservation and gave me her my name, party number, etc and was told I didn’t have a booking and asked if I was sure I made the reservation at the Royal China Club and not Royal China. I assured her I made it at the Club and that I originally booked it for tomorrow, but then changed it to today and she again told me I wasn’t on the booking list, and I must be mistaken. I informed her that I wasn’t the one who was mistaken. She then rudely told me that there was a free table I could have despite not having a booking. After being seated and being offered a drink by a very kind waiter, she came over approximately 5 minutes later to tell me she found my reservation and apologised. I appreciated the gesture but by then was already upset due to her terrible behaviour and felt like leaving. My friend then arrived, so we stayed and ended up having a delicious lunch. The staff (other than the one above) were very attentive and kind, and the food was very good. The only reason for the two star was because of the awful behavior of the women at the reception (she was THAT bad).

We’ve only tried their dim sum and I wouldn’t say they have the authentic Cantonese dim sum here🙈 the taste of the dishes was all good and the fried banana was quite fancy looking but they are just not the traditional ones😂 Service was good

Excellent food.by Gavin Man Head Chef.

Really great food - doesn't have all the classics but all really good.

Un’ottima anatra alla pechinese forse la migliore che io abbia mai mangiato ! Tagliata in modo perfetto con pelle bene abbrustolita su ogni fetta.

Never Oder the chicken soup with fish maw! It’s so disappointing. The portion is extremely small, not even enough for one person and it cost £42 without any chicken. I called the restaurant and they said the soup is only half of the soup because it evaporated, and there is no chicken because it melted after cooking. Other dishes are quite nice.

Solid choice for dim sum. A bit pricey but quite authentic, full of East Asian people at the weekend (always a good sign). Also nice to have some interesting twists on dim sum. Online it says you can’t book for weekend, but you can - just email or call them, otherwise you won’t get a table!

Food is delicious but service is unfriendly and leaves much to be desired

Great chinese food and quite a large restaurant to eat in, however grouos larger than 8 or 9 will have to sit at seperate tables.

I’ve been coming here for 25 years but the service is just too difficult to stomach now. They don’t give enough basic dipping sauce for your £200 of dim sum and argue when you ask for a reasonable amount to go with your food. It’s just petty. One of the dishes was horrendously awful - inedible disgusting, and they told us they would be charging us even if we didn’t like it. On top of that they add 15% service to your bill. Sorry Royal China Club - no more for me. I’m off to Yautcha and Ming Jiang. 1996-2023

Fantastic dim sum and excellent service and experience.

The worst service I’ve had in a while, especially for a restaurant labelling ‘fine Chinese cuisine’ I would expect some basic service that respects their ‘high-end’ positioning. Arrogant staff and average food. They should go watch The Bear (season 2).

Food was decent, but not amazing for the price point. Some of the dishes were pretty overpriced for the portion size. Service was slightly better than your typical Chinese restaurant - but perhaps one would expect more considering how much you’re spending.

23年9月更新： 服务态度太差了。这家之前真的是我最喜欢的餐厅之一，推荐给了许多的朋友。朋友反馈说餐厅收了15%服务费，但服务员区别对待严重，服务态度很差。朋友也当场向其他人反映了问题，结果非常非常敷衍，没有任何歉意和补救措施。真的很生气很失望，价格高外加有服务费，结果还是这样的服务态度，和两年前完全不一样。 原始评论： 下午四点半前是早茶，味道和royal china差别不大，所以吃点心的话更推荐去royal china更便宜。四点半后点心选择很少，但特别好吃，个人感觉口感比早茶的更好。其他主菜也很高水准，很好吃，但是人均稍贵。

I usually visit Royal China (not the club location) and have always enjoyed the food there. The menu here is shorter and doesn’t have my favourite dishes. My friend pre ordered the pei pa duck and we all regretted it. It was too dry and not anywhere as good as the roast duck we normally have. The dishes are overpriced for what they are. It seems they spend too much on presentation than actual portion size or taste. The service is also not as good as their other locations. We had to try to flag the server’s attention multiple and some requests went ignored. Just go to their other branches. Also, see photo of blueberry with sweet n sour pork. Just unnecessarily complicated.

Comfort food and tasty!! Clean and nice staffs so highly recommend👍🏻

triple roast가 메뉴에 없지만 우리를 위해 만들어주신 여성 스태프분 감사합니다~ 칸토니즈 중식을 좋아하신다면 강추!

Very poor service attitude, not recommended

The restaurant is overrated. The last time we were there they tried to charge us a corkage fee based a "sliding scale" - ie the nicer the wine the higher the fee. They're extremely fluid in their corkage policy... crocks.

Waiters are not really courteous. One expects me to cooperate by his eyesight, staring(!), instead of serving like a waiter as he should be. Food is very good.

Reservations necessary as the place is busy. There are two halls on either side of entry and a few private rooms for diners. The place is a bit noisy due to the loud conversations by the diners. The decor is very simple and the tables are very close to each other. The bar menu is good but there is a very limited choice of beer. The service is very slow especially after 7 PM due to high occupancy even on a week day evening. The menu has a good choice of vegetarian and non vegetarian food. The plates are hot and the dishes are served in metal plates which are hot and heavy so one has to be careful. Starters are served hot and are good in taste especially the mixed fried Dimsum which was a actually in form of rolls and not of typical Dimsum shape. The taste of all the main dishes we had was good especially chicken with peppercorn and spinach and chicken with red chillies and mock chicken for vegetarians. Prices are on the higher side due to it being a fine dining place.

Best roast goose I’ve had in London - a little spenny!

The mother ship. The Queen and the Crown jewel of the Royal China, Club is the best chinese food place I know. Try scallop dim sum, prawn cheng fung,drunken chicken and ,of course,lobster with ginger noodles.Unforgettable.Pricy,but worth it.

Went 2 days ago and ordered half a Peking duck. Forgot to take photos but the meat was very dry and not close to the usual quality of a whole duck at the same restaurant. Dim sum was good as usual which you expect for the premium paid but the disappointment of the duck (which is the reason we went and usually one of the better places in London for it) plus bad service means they will no longer be receiving my custom. I paid for the bill in cash including service and was waiting for my £3+ change but it never came. They had no right to assume I was leaving a tip - extremely rude!

Very nice place with correct price. Food is excellent as well as efficient service. No wait.

Expensive. Food not bad. Distant service. I spent £163 for two courses and three glasses of wine. The HK style prawns were good but on the tough side. The main course of chasiu and rice was good but it did not combine well with the starter (my mistake). A selection of wines by the glass to be improved. The service was a bit distant perhaps because they were busy or because of language barriers, but for this price you would expect to be pampered a bit more. Overall I would go to Kai or to Min Jiang for a better experience.

Greeted by super sulky waitress. A table of 4 pax and she lead us to the smallest table of the restaurant. I asked to change to a slightly bigger round table and luckily we got it. I thought maybe the timing of our entrant met her worst timing, hence I did change my impression to their service. Unfortunately the next one who came to take our orders had another unhappy face. Services continued to be as poor as it could be. How disappointing that they could not put up a smiling face to their same race and to their customers. Banging and clanging of ceramic cutleries like the very old outdated Chinese restaurants of the 70s… in this restaurant that claimed itself as a ‘club’ - what is the meaning behind this concept? All their female waitresses provided the worst attitudes. Young ones who apparently are students working as part time were normal. Food wise - no big deal at all. Similar tastes as the other Chinese restaurants in London. Prices are slightly more expensive than Royal China without the word ‘club!’ They told me because their dishes are more special. As a Chinese myself, I don’t taste anything unique and exceptional. I won’t recommend to come at all unless you are looking for a poor service with bad attitude.

Good noodles and dumplings; in general, we were happy with the food. However, the service could be better...we ate quite in a rush and there was some confusion with the reservation and their restaurants. Slightly overpriced....(in particular, the beverage)

I have been coming to Royal China Group’s restaurants since around 2008, when my cousin invited me for dinner. The baker street, the queensway, canary wharf, and both the restaurants at baker street. I remember that back in those days, there weren’t many good chinese food restaurants in London. Royal China was the restaurant I went to with my cousin and her family. I would then start bringing my friends and family there. And when another cousin came to London for university, I took them here too. It has been a restaurant that I prized to everyone not just for the amazing food, but also for the fact that it feels like family restaurants, where you would go to for generations, and people remembers your face. After graduating from a nearby Business School, as expected, I booked the Royal China Club to celebrate my graduation and to have my close friends and family dine at my favourite restaurant. Alas, there was a problem. There was a hefty minimum spend that I agreed to with the resto to have the private room where 12 of us can sit in one table, and after generously ordering food and wine that I thought my folks would love, I realised that we would struggle to meet the min spend. Eventhough I did not mind spending it, my folks are not the type to drink £500 wine or eat £££ abalone/lobster at a chinese restaurant. We just love the usual dimsum, noodles, seabass and ducks. So i asked to speak with the manager to plead that they give some leeway with the min spend as it is a meaningful day for me. They were genuinely quite heartless and upset and told me that I should have told them beforehand if I cannot meet the spend so they can put us (12 ppl) on the regular seats. I understand that the manager n the lady at the reception are just doing their job but their reception to my plead were heart breaking and it broke years and years of warmth I felt to this place. The manager gave me a leeway of £1000 out if £1500 in the end but with very very sour face n continually repeating that I don’t deserve the private room if I cannot spend the min. In the end, I managed to spend just over £1250 out £1500 for 12 of us. My guests were very happy, and sadly not I. I was terribly heart broken. My consolation was that Royal China had always hire several staffs that were always incredibly kind and courteous with their guests, including our server (and few others) for this occasion. He did not say anything about my situation but gave me a really kind smile. I am going to bed crying a little because I understood that the attitude that I received today was “just business” and perhaps due to time, Royal China is no longer a place I could call home as I am just another faceless customer with an Amex.