London Chinatown Restaurant in City of London, Westminster

Consistently great dimsum, some of the best we've had outside Hong Kong. XO Turnip Cake, Chilli Dumplings, Chiu Chow Dumplings and Duck Tongues were all great today.

What a horror, the dough covering the dumplins was falling apart, the fried rolls were fatal and the filling became dough…. Bathrooms upstairs on the 1st and 2nd floor. I've been coming for years and this is the first time I've been so horrified by a meal. Everything tastes the same and with the same texture. £61 - 2 dimsums - 2 rolls (Vietnamese and ?) - 1 flat rice noodels with vegetables - 1 glass of red wine (£7.5)

Didn't taste good at all. Wouldn't recommend it to anyone. Also overpriced.

I only had Sweet and sour soup it was good

Great location, but the service is terrible. Four of us ordered, and three received our meals promptly and finished quickly. After waiting 15 minutes, we complained, and they said it would be ready in 5 minutes. 10 minutes later, we are still waiting... I recommend you dine elsewhere.

Meh food, very bland and the service was very bad. Super expensive for what it is too.

Honestly, I don’t leave reviews, but this is a scam. Re-heated food with small portions. And most of all, NO TRANSPARENCY with the bill. None of the prices were listed, only the total amount was given. The tip was already included in the total, but they still asked a tip! DO NOT COME HERE.

As expected from a typical tourist spot in Chinatown, the experience was rather disappointing. Here's a breakdown of the dishes we tried: Cashew Chicken: 3/10. If you enjoy cornstarch and canned mushrooms, this dish might appeal to you. Otherwise, it's not impressive. Fried Fish: 6/10. It was crispy and salty, but nothing extraordinary. Fried Tofu Cubes: 4/10. These were not crispy and were fried too lightly, leaving them still white. Chicken and Beef Skewers: 4/10. Unfortunately, these were deep-fried instead of grilled, and the sauce was overly oily. Overall, it's best to skip this place if you're looking for quality Chinese cuisine.

Freshly made dim sum, fried rice noodles with beef and fried rice with chicken and salted fish are excellent! Our family enjoyed a delicious meal. Thank you very much!

Very unfriendly service. Food was ok.

Service is very rude. Starter comes after the main course. The food is good for the price but the service makes for a very unpleasant experience.

We got weak tea twice, the food itself was fine until we got home... our entire family, including small children, got food poisoning here!! And thanks…

I'm giving one star because we have to, the dishes are disgusting, pork and beef fried like chips! Firstly, we paid before having the dishes, never seen before, move on In addition, they ask you to share the dishes (a sharing which is expensive since they double the bill) IN SHORT, TO FLEE!

horrible dishes that don't look like the photos, no taste and they try to rip off tourists!! DO NOT SHARE THE DISHES IF THEY ASK YOU (you will pay more for nothing) They charge before receiving the dishes, never seen before!!

To absolutely avoid No ridiculous spring roll flavor TO FLEE

I regret that I went out there and did not object. But I couldn't handle 3v1 🤡🤡🤣🤣. I was disappointed and will definitely avoid this restaurant next time I visit London.

Very friendly and attentive staff, prices are fair and the food tastes great. My only gripe if any, are that the portion sizes could be bigger but regarding of this, I left with a full stomach. Would recommend!

Food wasn’t that good too much to pay for shredded pork with rice and you jagged to pay extra. Staff wasn’t very friendly and I didn’t think it was worth visiting I expected something more special for a traditional restaurant.

Excellent. Very friendly staff. Steve was very helpful with our menu choices. We shall be back

Tourist trap! This restaurant is not worth the detour. During our stay in London, we wanted to eat in the ChinaTown district. But it was already 11 p.m. and no one was taking any more customers in this restaurant. I regret not going to a simple fast food restaurant. Anyway the food was bland and very greasy. A plate of crispy noodles and just a few pieces of meat in it for £15.50. It's expensive for what it is, although the service was quick. I advise against.

Cooking: broke student cooking without salt and without flavor Service: fast, you have to leave quickly to generate revenue Atmosphere: which one?

Discrimination for people without gluten. Food cooked in water. And even the classic dish is not good. Deplorable waitresses. TO FLEE !

NO NO NO - TOTAL TOURIST TRAP 1 Which restaurant in the world takes payment before the food arrives 2 miserable waiters who I think are trapped in life 3 Food below average 4 Toilets - even a dog wouldn’t go in there 5 Sharing portions —BEWARE they double it up on the bill. Clearly they have no idea what sharing means

Went there last night, literally they had lettuce leaves at their door step, was that to feed the rabbits? Place charges for tap water, strange! Not worth stepping in.

My friend and I were looking for another dim sum restaurant but by chance we walked into this restaurant instead. Both of us loved in Hong Kong previously, so, we know what good dim sum looks and tastes like. We ordered only three dishes as we both had lunch and were not that hungry; sticky rice in lotus wrap was the best out of all we ever had in the past, we ordered twoore for takeaway at the end; prawns dumplings was very good, even after it got a bit cold , that is quality and both of us agreed. We also tried crispy taro dumplings, again the flavour was exquisite. We definitely will revisit. Such a lucky discovery. Paul (Manager) was very accommodating, polite and all staff seemed very happy to be there. Thank you.

Very tasty and nice food ! Out of all the restaurants this one is amazing !

The worst service ever !! they sat us all the way in the back in a tiny secluded area which was narrow and lacking space while there were many empty tables in the main dining room area. we only ordered 2 types of dumplings, it took them over 45 mins and upon questioning about our food the waiter had the worst attitude. The food finally arrived and it was mediocre at best . They did not check up on us while waiting for the food for drink refills or anything. They overpriced the dumplings since we were dressed well, it costs $50 dollars or 40 pounds for 2 orders of dumplings??? that's like 8 pieces of dumplings!! this place is a total joke and not to mention being unsanitary. The place next to it had a long line, please go to that one instead. AVOID this dumpster of a place. I would pay $100 for 4 nuggets for McDonalds gladly without any hesitation than this rotting garbage

We had a lovely time here, we went late on a Friday night to celebrate our anniversary. The food came out quickly and was very tasty. It was also very reasonably priced for London especially the duck. Both mains were tasty too and overall was a complete success and had so much food we brought some home. Had a brilliant time and can’t recommend more.

Dim sum tasted really nice at the time..However both myself and my partner are having a food poisoning now. Not how you want to spend your Sunday evening :( So I wouldnt go to this place again.

Great place Good food and nice staff

Great place to eat some grub ! Nice duck and chicken.

The waiters really need to work on their hospitality here :s Food was tasteless and flavourless not sure if it was because we ordered to take out. If that’s the case and the food is otherwise great then please never take out.

I recently visited London Chinatown restaurant. The lack of hygiene and cleanliness, as evident in the uploaded picture, was unsettling. The food taste was subpar, and the overall hospitality was severely lacking. Additionally, the transparency in the bill was questionable, as it was neither itemized nor accurate, resulting in an overcharge. To make matters worse, despite the numerous issues, the waiter insisted on a service charge, displaying rude behavior. The staff was provocative, making the entire dining experience highly unrecommended.

The food was okay but the service was terrible.

My recent experience at a London Chinatown restaurant left much to be desired. The lack of hygiene and cleanliness, evident in the uploaded picture, was a major concern. The food taste was disappointingly terrible, accompanied by a notable absence of hospitality. The bill lacked transparency, with an unitemized and misleading amount resulting in an overcharge. To top it off, the waiter's insistence on a service charge, coupled with rude behavior, was unacceptable. The staff's provocative demeanor made the overall dining experience highly unrecommended.

Waited for 45 mins for the first dish to come, overpriced for portion size and some dishes were cold. The skin of xiao long bao is thick and could be mistaken as dumplings tbh lol

lovely staff and good food. recommend the sweet and sour prawns.

The food was amazing staff were busy but helpful

The worst Chinese food in my life !!!

Looking to try out a few spots in Chinatown and we decided to give London Chinatown a go. Service was great but it wasn't the best food I've had, the dim sum was very nice though but I wasn't over impressed with the selection we got.

Charge an additional fee for no reason. Items were too expensive for their quality level. Asked them at the door if they had gluten free options but once seated found out that they did not.

“There’s always room for improvement” Food is good. Service is ok. A must try restaurant inside China town.

Ce restaurant est une arnaque à fuir !! Attrape touriste !!! Pourboire extrêmement cher pour le service misérable comme celui ci Franchement à fuir ! Faite attention !!!

Absolutely love this restaurant! So happy to help with gluten friendly options. As soon as I sat down I had GF soy sauce in front of me ☺️

是间非常棒的点心餐厅。食物要给个6个6。服务员也很有亲切感，唯独经理的面部有点欠表情欠佳的。大致上还算满意的，真心推荐。

Was asked to pay and tip as soon as we placed the order , we paid but said we have not received any service to tip yet (mandatory 10% was already included with the bill they were asking for additionaltip) ... the server left and did not come back to check on the table anymore. The duck was good. The prices are pretty high for the area and for the non existing service

C'est moche, c'est pas très bon c'est cher et le service est nul de chez nul. Attrape touristes par excellence. A fuir.

Please check your bill, the staff give us bill which is 50% more than the menu. I asked for breakdown and came back with each item are all marked up. They corrected it 2 times. It is intentionally, it is a scam so be aware. Rice is cold and food is not good.

Raising prices on bank holidays by 50% is absurd.

The food itself was very good but the prices were outrageous. For two appetizers, one main dish, two soft drinks and tea it’s was £139! The service was also very slow. Such a rip off, save you’re money and go to another dim sum place.

Great restaurant in china town, good food at very decent prices. Thoroughly enjoyable

Very nice restaurant in Chinatown, with helpful and friendly staff,

Everything was going Ok until the bill came and on top of the service charge already included they are so pushy until you give another 10%. I hope this is not the norm in Chinatown, will try a different place next time. A shame.

The food was good but the service was poor. They forgot about us and took a very long time to give us our mains. They never apologised and then gave us the bill without being itemised which included the 12.5% service charge. We asked them to remove the service charge and they refused. They tried to emotionally blackmail us and insisted that we should pay it. We had to call the manager to intervene. In the end the waiter removed it, still complaining and calling us racists. We will never return there.

Food good service very slow. Very expensive

Very very tasty! Peking duck is something extraordinary! Lobsters with garlic, eel, soup.... That's it, everything was very tasty! I'll definitely come again. The ratio of quality, service and price is very pleasing. I recommend 👍

Way too expensive for the average food

Only go there if you’re white because you’ll get better service as I viewed this last night. The service was poor and offensive, before we even had our food at the table they ask you to pay only if you’re a certain customer as the table next to us got to wait until they finished eating to pay. The server was rude and rushy when we said to take the service charge off she was rude about it and said we will charge you a pound for tap water. Disgusting…. our food arrives and it’s basic at best, my partner asked for dim sum or soup if they didn’t have any as she kept saying but brought out both. When asking for a take away box they laughed and made us feel uncomfortable. Will never ever be going back. Looking through the reviews they don’t care for people of colour.

Visited my favourite spot for quick dinner after happy hour. Their char siu fried rice was my all time favourite. Never disappointed for their foods in general. The wait staff were friendly and humourous.

The waiters there told us to pay first and eat later like it was a fast food restaurant. When we order 3 person set from the menu the price didn’t specify per person on the menu and the waitress there suggested it would be enough for us 3 people so we chose to go with that and they brought the bill with just the total amount and no price for the individual item we had to ask for proper receipt which the waiter brought and showed the price was inaccurate! they had placed X3 on the item that we order Just one, and then said it’s per head, they tried to scam us so we wanted to leave the place since we hadn’t touched any of their food but the waiter there got rude, stopped us and told us we should pay even though we didn’t touch any of the food they brought, the waiter then said to pay for what ever was in the table and got us a new receipt which was still over priced and not worth staying there for, they made us uncomfortable at this place and made us pay for the food which we didn’t even try and I suggest to anyone reading this to not try anything from this restaurant! they are running scam business, please avoid. Overall ruined our night and respect for Chinese cuisine.

VERY RUDE waiter while I wait for my takeaway.

After long time I tasted good dumplings it was superb love it! And the squid was taste delicious

ロンドンの中ではコスパのいい中華料理。ボリュームが凄く、野菜や、肉が、大きく大満足でした。味も良い。

BEWARE PEOPLE….. This restaurant SCAMS their customers. When we were brought our bill it was simply a piece of paper with a list of the food without the food prices next to each item, but had the “total” cost underneath. It wasn’t until we asked for the itemised full bill did we see they charged a 12.5% surcharge! This, as I’ve always known for all restaurants in the U.K is something that is actually discretionary and optional. You are not obligated/obliged to pay it! The service was absolutely appalling with zero attentiveness, at no point did staff ask if we needed anything else, ask if the food was ok, and took ages just to come over to take our order. Staff were not at all friendly or welcoming, our drinks were not even poured and there was no offer for them to put out food into the containers we asked for. When I challenged the service charge, the man was refusing to take it off, and even said “the charge is for staff smiling”! What they are doing to customers here should be illegal. It’s cheeky, sneaky and dam right greedy! Particularly when the menu is pricy as it is and the service isn’t good. NOBODY should feel forced or bullied into paying service charge if they don’t want to, regardless of their reason. If a customer asks for it to be taken off then it SHOULD NOT BE REFUSED by members of staff. How they can get away with this is beyond me. If you do decide to eat here, please make sure you ask for a receipt with a full breakdown of the prices of each item and if they try and add service charge, don’t let them bully you into paying it! So many people are given the receipt as described earlier with no idea about the big service charge they add on top, and are paying more than they should unknowingly and none the wiser. Absolutely terrible.

Service was slow. We ordered set meal B for 3 people with prawns replaced by beef. They brought main courses out before we had finished starters so we sent them back. When they had cleared starters and brought the mains the food was lukewarm at best. We ate about 2 mouthfuls each due to temperature of food and beef in black bean being extremely chewy. We complained and they took the 3 soft drinks off the bill. £12 pounds off a £100 bill is a joke in this situation. Avoid at all cost!!!

Typical tourist restaurant. The food was okay. The service was really bad. One of us had to wait over 20 minutes for food - the rest of us were already finished when it arrived.

Service was really bad. Waitress was very rude and food wasn’t good.

Me and my friends wanted dim sum , our go to is usually next door but as we arrived around 1pm on a Saturday it was packed so we decided to try this place out. I must say I loved it the portion sizes were slightly bigger . Especially the Thai style chicken feet, it was a bigger than all of the places we have went to. I also recommend their xo sauce with turnip cake.... it's fried with turnip cake with xo sauce , egg and some beansprouts. The century egg congee was perfect. The xiaolongbao was massive l as it It had a thicker wrap it was very juicy. Overall I really enjoyed our experience and would deffo go back !!!

Food is just average as weekend can be very busy. Service is okay but not too friendly. Be mindful of 12.5% surcharges. Menu has lots of options to choose from.

In unserem London Besuch wollten wir auch China Town einen Besuch abstatten und dort etwas Essen. Dabei fanden wir das Ambiente sehr ansprechend und haben hier das Essen getestet. Wir hatten eine Mixplatte mit Ente und 2 Sorten Schwein. Dabei sollte man wissen, dass die Asiaten das Geflügel mit Knochen zerhacken. Da ich das von meiner letzten Reise dort hin wusste, war die Ente keine Überraschung Geschmacklich fand ich alles Ok. Etwas mehr Temperatur wäre schön gewesen. Der Service war freundlich. Nur hat man hier gemerkt, dass man auf Masse ausgelegt ist. So schnell wie wir die Rechnung hatten, konnten wir garnicht gucken. Der Tisch, an dem wir gesetzt worden, war leider nicht so Ansprechend. Der Rest der Location sah Ansprechend aus.

We were grumpily ordered to pay first because we were sitting outside. Dumplings were pretty good but overpriced. Spare ribs in black bean sauce: one black bean present; bone and gristle with no meat drenched in oil. Mmm! Six dumplings, inedible ribs and Chinese tea for two was £26. What a rip off! My advice is choose anywhere but here.

Awful. Very long wait for food, when we asked where our meal was we were told Dim Sum takes a very long time! We had ribs with absolutely no meat on, just bone and gristle and were told thats what ribs are! The waitress was rude and the meal was very overpriced - expected due to the location (the only plus side to the restaurant). Avoid.

Bland food with average service

Die Speisen sind lecker, der Service ist Mies. Bevor man überhaupt die Speisen genießen konnte und den Service bewerten, musste man bereits bezahlen.. und das mit Trinkgeld. Für was?

Essen bestenfalls durchschnittlich, der Service nicht gerade freundlich und unaufmerksam, das Essen wurde erst nach einer guten Stunde gebracht (erst nachdem wir reklamiert haben); dass das Essen auch sofort bezahlt werden muss finde ich eher suspekt.

Food lovers should visit this place in London.

Service wasn’t upto the mark plus, the food service staff wasn’t friendly. Just the Prawns soup was nice and rest of the food wasn’t value for money. Only the host was nice.

Very bland and tasteless food. Never try their special dish “ kungpao chicken” nothings special in that dish.

Ich vergebe 1 Stern, weil es anders nicht geht. Katastrophaler Service, Essen wurde lauwarm serviert. Mein Mann bekam seine Bestellung zuerst und meine kam 15 Minuten später an. Schon beim ersten Bissen wurde mir schlecht. Das was die einen servieren da, kann man keinem zumuten. Wer keine Lebensmittelvergiftung möchte, sollte sich dort nicht hinsetzen. Ein kleiner Tipp, bevor man in der Gastronomie arbeitet sollte man lernen wie man als Dienstleister mit Klienten umgeht. Danke für nichts.

Terrible food and very expensive

They didn’t list item and provided the breakdown in their final bills. I trust them and paid it straight away. But I calculated it later and obviously I was charged at least 20 pounds more (you can say it was service charge but 20 pounds charges out of 50-60 pounds food ordered I would say it was excessive). The price listed on the menu is meaningless indeed. Apparently the shop cheated their customers this way for many years from what I saw in the comments. Food taste is decent but I would not recommend to anyone as you won’t know how much you will be charged. As a Chinese myself, I am shame on the Chinese people who run their business in this way.

Kind of overpriced. Chicken with cashew nuts was hunt the cashew. Some other diners were drunk, obnoxious and rude

沒有服務態度但收取的服務費驚人。我們只消費了五十多鎊，最後卻可收取八十鎊。 沒有一一列出收費項目，只有一張手寫的總價格。可以說是黑店 ，不會再光顧。 The service attitude was lacking, but the service fee charged was astonishing. We only consumed over 50 pounds, but in the end, they charged us 80 pounds. They didn't itemize the charges, just provided a handwritten total price. You could say it's a shady business. We won't be visit it again.

Ein Stern ist noch zu viel!!! Haben noch nie so schlecht gegessen.

No te dejes engañar por el ambiente como nosotros, es lo único bueno del sitio. De los peores restaurantes que comí nunca, con el cerdo agridulce le quisieron hacer la competencia a los picapiedra y los noodle llevaban como mínimo 3 días cocinándose para saber a quemado. Aspecto lujoso, que no dejan de ser manteles que esconden mesas del ikea y platos insulsos y, con precios desproporcionados.

Really poor service and food was not nice, will never come back to this. I’m been to china town many times but this restaurant is make me feel bad.

I was really impressed with the service today the water that was serviced was in a fancy bottle and I loved how they poured the coke for us the food tasted like something you’d get from a local takeaway (I might as well have gone to my friend’s restaurant for the food for a lower price) I did like the chicken ball sauce and the chicken balls itself

UN TIMO, DECEPCIONANTE El peor restaurante que he probado en mi vida, muy muy caro (very very expensive) para lo que es, pedimos tres platos y los dejamos los 3, estaban incomestibles. La atencion, mala no, lo siguiente, unas propinas desorbitadas, los camareros poco mas y te meten la mano en la comida en mitad del servicio, nos movieron todos los platos buscando una “nota”, por no hablar de que te mandan pagar antes. UN TIMO

Buen lugar para comer, sitio tranquilo. No tenían para tomar café.

12.5% service charge should be discretionary and optional. But they made us pay on the bill even though the service was not great. We only let it go because the food was decent. Not great but decent. I think it is very weird that despite being such a beautiful place the servers are really disinterested. Sorry but I cannot give this place any praises. You need to have a good hospitality team not just good chefs in the kitchen.

This place is a rip off, the staff look miserable, was asked to pay upfront, receipt was not itemised, i would of asked to see it, but we were in a hurry. ##Aviod Aviod Aviod##

We were offered Bill before we even got our food, the waiters and waitresses were quite rude.

Food good, service a bit slow (more staff trying to get you in, than serve you). Bill comes as a total, not itemised, and we were over charged

Such a shame nice food but just add 12.5% service charge onto a £100 bill without asking and would not remove it! Very Disappointed. I don't mind tipping but I also don't like someone else deciding for me what I will give.

Expensive as total and not transparent at all. Portions are small and rather cold.

Die schlechten Bewertungen kann ich überhaupt nicht nachvollziehen: Das Essen war super (wobei es ruhig schärfer sein könnte) zu einem guten Preis und die Leute freundlich.

on nous a fait asseoir à une table pour 3/4 alors qu'on était 5. c’était vraiment super serrée, d'autant plus qu'ils n'avaient même pas nettoyer correctement la table. nous avons attendu 30 minutes pour qu'une serveuse vienne et elle a juste balancé les menus avec une feuille à remplir, sans nous expliquer. puis elle est revenue 15 minutes après pour prendre notre commande, comme on recaputilait, elle s'est barré en pleine commande. ça m'a saoulé mais comme on est polis (contrairement à eux) on est restés et on a attendu qu'elle revienne finir de prendre la commande. la nourriture était vraiment fade ; nouille, bouillon, viande. nous avions commandé du porc grillé et les morceaux était sec, avec que du gras. la soupe de nouille était sans saveur, ça puait l'anis. EN PLUS ILS ONT PAS RENDU LA MONNAIE. Des voleurs, à éviter.

The Chinese name, 翠亨邨洒家, of this restaurant suggested it is a Hong Kong style food to me. My standard will set to Hong Kong. Dim Sum is tasty but it’s dumpling were a little dry. It will be better if it was freshly streamed. The fried rice has nice taste from fried egg, shrimp and all important ingredients, including HK BBQ pork. But it was too oily, the colour of fried rice was different than a typical dish from HK. I won’t order it if that’s the photo on its menu. The taste of rice noodle was close to HK, but too oily and wet. Perhaps I ordered a wrong dishes, It would be great if the dumpling of Dim Sum would has little oil and wet but the other two dishes are more dry and less oily.

Extremely poor customer service. Not sure why they have a waitress that cannot even take basic orders. Made us wait 30mins to even take the order from us and it wasn't even busy, seemed like she had just forgotten about us. Had to ask multiple times for basic things like soy sauce and salt because she wouldn't bring them, and at the end I got tired and just walked up to the counter myself to get some salt as the food was getting cold. I needed these because the food was so bland. Got the order wrong as well and when I tried to explain why it's wrong, she couldn't understand basic English. I even pointed at the item on the menu but even then she could not understand why the order is wrong and started talking loudly to me and telling me that I had asked for it to be like that, which I hadn't..made me feel so embarrassed in front of the whole restaurant making it appear like it was my fault when I was polite throughout. At the end she called another waiter who understood and "replaced" the item right away, but it wasn't really replaced and they had just made corrections to the food which was initially brought (which is fair) but the food was now cold, at least warm it up if you're gonna send the same food back out Don't know why they have a person like that serving people food, seems like they hate the job

I have been eating here for many years and have spent alot of money here with family and friends over the years. Today we ate here, the service was apalling, made to feel not welcome. Gave our food to someone else, then picked it back up and put it at our table. Asked for it to be changed. It was taken away and brought back out 2 mins later. Then asked again to change. Was brought out burnt food like it had been thrown in the wok again. Asked for a manager only to be told there isnt one. Staff members everywhere but nobody to help. Food quality has dropped massively, no salt in the food, rude staff, dirty plates, the list goes on. What has happened to this establishment????? Avoid, avoid, avoid! We will be taking our business elsewhere from now on!