London Chinatown Restaurant in City of London, Westminster

Service charge is not discretionary here

Very basic food. No taste and stroppy service

The dimsum choices we had were good We also had the steamed rice pot with chinese sausage and chicken which was excellent

We went to Chinatown having been to the Royal Albert Hall. We arrived there at about 11:30 and were surprised how many restaurants were shut. London Chinatown was one that was still open. They told us we were the last people to enter (but other people were allowed in after us) and that we had to pay before eating, we had little choice! We ordered 2 of set menu B, priced at £27.50 and 2 Tiger beers priced at £6:50 (small bottle). Hence, I was expecting a bill for £68, but I was charged £77 (you don't get a bill, the charge is scribbled down on a slip, when challenged they said that's what it was) and they asked me for a tip (they didn't get one). They forgot our second course (crispy duck) and brought it after they served our mains, the pancakes were awful. You have been warned, avoid this place.

I actually really like the dim sum and food here and have been many times. Maybe I hadn’t noticed before or maybe it’s a new practice either way it’s WRONG, they bring you the bill with no prices on, I asked for an itemised one and they said they would get me one once I paid, they then ask if you would like to add service when giving you the credit card machine, which of course I did, not that the service is that great TBH. When they brought me the itemised bill, they had already charged me service charge (something like 15%) and then CONNED me into paying again with the CC machine. Not that I am sure they care but that is the last time I will ever go there, practices like this are should be illegal!

Dimsum are very tasty with great service to go with. Will come back again.

I used to come here 20 years ago and it was great. Now the food is awful. Haven't been got a few years. One of my fried Dimsum dishes was cold inside when it arrived, they apologised, heated in microwave and gave back the rest of the half eaten portion and was not sorry. When bill came, no breakdown, asked for more tip on top of the already 12.5% service charge - only knew as read the menu small print carefully. I speak Chinese, but the waitress was still very evasive and wouldn't clarify completely. This place has really gone down hill and it's not recommended anyone eats here. Most service I think is from people that can't get into golden dragon next door. I don't care about service, but when the food is really bad and they try to add hidden charges, no thank you.

Well, a very normal Chinese restaurant except for the price, since it is very expensive. The quality of the food was very average, except for the Cantonese duck which was quite good. The service was good, fast and friendly. The price was bad, very expensive and even more so considering the quality of the food

Incredible dinner, amazing selection. Ordered loads of different dishes and all of them were great. Dim sum also amazing. Thank you for a great night.

Price was alright, service charge a bit high for what the service was. Dim sum was great, ate in a group of seven, really great spot to eat.

We stopped in after a long walk at a busy time. It did take the staff a bit long to attend to us after being seated, but after that the attention was non-stop to refill water glasses, keep our tea pot fresh, bring food and clear dishes. Super excellent for a very busy tourist location. Our food was delicious! We started with soups and a hot appetizer (crispy spicy chicken) and then completed our meal with an assortment of seafood-based Dim Sum, which were freshly made and served hot. My advice: chill out, relax, and enjoy a leisurely meal!

Sehr gute Küche. Allerdings wird man sehr schnell abgefertigt. Berühmt ist das Lokal für seine dumplings. Die Einrichtung ist eher sehr einfach

Delicious, feels like returning to China

pretty mid asian food considering the prices but the last straw was probably the hair and fly i found in my noodles 😭 in hindsight i would rather not have dinner

Authentic Hong Kong cuisine in the China Town!

London Chinatown is an amazing place. There are so many different Asian restaurants, bubble tea shops, supermarkets. I enjoyed walking there and getting a tast of Asia.

They want you to pay first before getting the food + add service charge (12,5%) Ridiculous service and restaurant.

Food was terrible. So dry it was practically inedible, worst chinese ever had. Prices are extortionate. Waitress was rude. Toilet was so unhygienic

This is going to be a real struggle to find a positive. The service was non existent and the food was not good. Whilst looking at the menu outside my husband really fancied some of the dishes, especially the dim sum, so we thought we would give it a go for lunch, one of the staff asked if we were just two persons, which was practically the whole effort at being welcoming or even interested in the customers in general, for the duration of our visit. We were marched to a table, without a single word, then given a piece of paper and a pen, that was it, no recommendations or "would you like a drink or anything", absolutely nothing. We looked through the menus and made a few choices to share, did our best to find them on the piece of paper supplied and waited an age to get the attention of anyone working there, by the way I should also add at this point it was not very busy. The woman came and took our paper and we asked if we could get some drinks too, we were not asked if we would like any. After about 10 - 15 minutes "some" of our food arrived... Stir Fry Glass Noodles with Beef Brisket, ok, this was probably the dish that had the most flavour, even then it wasn't great. Noodles with Shredded Chicken, salty as hell, not one single distinctive taste, I could have literally been eating anything, bland and flavourless apart from the excessive salt. Chicken Feet in Black Bean - awful (or maybe foul :) ), tasted like it had been sat cooking away to itself for hours, absolutely devoid of any taste, just a greasy mess. Fried Yam with Meat, the low point of the meal, which in itself is impressive, I'm struggle to even describe this, again tasted of nothing, but the filling was absolutely alien to my palette, it somehow managed to be moist, dry and flavourless all at the same time, if you can imagine watering down a tin of corned beef and boiling it to death, then thickening it with way too much cornstarch you are in the ballpark of what this was, one bite was more than enough of this dish for the rest of my life, dreadful. After a wait of another 10-15 minutes our final dishes arrived, but by this point we had truly lost our appetite. Again no interaction or engagement from the staff, just threw the dishes on the table and left without a single word. One of the final dishes was dim sum, this was what had originally enticed my husband into the restaurant, this was served without any condiments like chilli oil or chilli crisp or dipping sauces, my husband asked for chilli crisp and again this was dumped at our table without a word. The dim sum were so generic and flavourless that they could have been any frozen cheap supermarket variety on the planet, there were no distinctive flavours or textures, and that seemed an appropriate underline for our dining experience.... until we finally got some more interaction from one of the staff, asking if we would like to add a tip when paying the bill!!!. Possibly the worst Chinese food I have ever eaten in my whole life, flavourless, over priced, and accompanied by the worst service we received anywhere in London over our 4 day stay. Avoid this place like the plague. Awful, just truly awful.

My daughter and I ordered 2 appetizers, Vietnamese egg-rolls and vegetable dumplings. Neither looked like the picture and neither tasted like eggrolls or dumplings I’ve eaten before. We had one bite of each and left for another place. Do yourself a favor and make sure you yelp or trip advisor all your food options. This one should be a “no”. Not to forget service was terrible.

Food was good but staff was very rude and ignorant.

We were here for dinner in August 2024 with 6 people. They immediately found us a seat even though we hadn't booked and placed us at a nice round table with a turntable in the centre. The service was really at a good level but unfortunately I cannot say the same thing for the food especially because the dishes were served lukewarm to the limit of acceptable

Abbiamo mangiato stasera in questo ristorante, esperienza negativa, prezzi alti, porzioni non da ristorante cinese, servizio approssimativo e sbrigativo. Non ci è piaciuto nemmeno il cibo, provato in questi giorni diversi street food orientali decisamente migliori di questo ristorante.

The noodles were excellent! Duck spring rolls so-and-so. Service was a bit less than so-and-so.

TRAP. RUDE. We wandered China town looking for some comfort food well knowing that most places in this area are tourist traps. Upon checking the menu, prices seemed okay and the lady in front of the restaurant was really friendly. She got us a table but the waiter who took our order was SUPER RUDE. My girlfriend asked how spicy the curry would be (because there was one pepper next to the dish on the menu and her spice tolerance is not so high). Instead of simply answering the question, the waiter condescendingly said that ‘curry is always spicy’ (not even answering that question) and practically laughed at the question. My girlfriend and I were flabbergasted. After taking our order he rudely informed us to pay immediately since we were sitting outside (which was fine). Again it was the tone and the manner in which he said it that was totally unnecessary and rude. In hindsight we should have left the minute he disrespected us. We knew we were walking into a touristy restaurant but expected at least some polite service. Moreover, the food was served instantly. The rice was cold and the soup was flavourless. The table was not yet dressed when we arrived but they didn’t even bother to do so. They tossed some cutlery and plates on our table an that was it. not even laying it out as you would expect at a restaurant. It was a bad experience. Luckily we payed before so we ate quickly and got out of there.

Tourist trap: - Rude staff -small portions -poor quality cuisine - £27/person for not having enough to eat To be prohibited.

Food was poor. Ordered crispy beef.... it was hard to find anything besides breading. Rice was ok but we would not come back

Was there in May, absolutely not recommended. The taste of the food was very bland and the service left a lot to be desired. Order, pay and get out immediately. It's more like a factory, so if you want to eat here in a relaxed manner, you'd better move on. All of them (11 women) got sick the next day (food compensation). Never again.

Great food. If you want to enjoy a quick meal. Food is delivered promptly, and each dish as and when it is ready. Makes the table much neater than you would have altogether.

This restaurant opens till near midnight when we walked in. There was a good selection on the menu & the service was good.

This restaurant opens till near midnight when we walked in. There was a good selection on the menu & the service was good.

Tourist trap, terrible eating experience. Expensive for price.

Food was delicious and service was quick.

I only had 1 thing to takeaway, and I didn't really enjoy it. It wasn't the worse food I've had but I wouldn't come back to eat here. The customer service also seemed a bit like they were rushing me.

my friend and I finished the order then a female water came,after looked at the menu she started shouting at us only coz she couldn't recognize the numbers we wrote.how dare!who gave you the right to shout at ur customers?!How rude!who trained you to shout ur customers?! shame on you!!!

Really poor food. Cold and tasteless. Would not recommend a single thing about the experience. Avoid at all costs. Even for London, this was crazy expensive for extremely poor quality food.

Food is very average and extremely slow. Not recommended. Keep walking further up.

In the blink of an eye, more than ten years have passed... It still tastes as good as ever, I think when I first came here, it still had a prefix with the prefix 2😅 Now it’s Ben 5🤣 The Hong Kong food is really delicious and the service is friendly~ Crab meat xiaolongbao is really fresh and delicious~😍💕 I will definitely visit again when I fly to London in the future. I’m really happy, thank you~🥰

Whilst the food is very good the customer service is appalling. We chose to dine outside and were happy to pay in advance of our food but staff kept clearing the table before we finished eating then requested we vacate the table before we had finished our drinks.

I loved the food. Service also good. Would visit again for their delicious beef soup.

Prawn Sichuan was not Sichuan. Average food, small portions, rude staff. Outside tables need to pay before drinks and food served. Wouldn’t recommend.

Quite a disappointment.. You think authentic Chinese restaurant in the heart of London’s Chinatown would be better. The portion sizes are very small and the dishes were largely bland.

food is delicious, but I get allergic probably because of MSG

Unhappy staff, food quality below average, high prices. Just don’t go there.

I was there with my daughter. It was a busy day as it was London Pride in the streets. I ordered food, paid for food, got one of the dishes... then we waited... And waited. As my daughter had finished her dish and I was still waiting for my dish, I was about to give up. I tried to get the attention of the waitress - I asked for a refund of the missing dishes - she then ran away and some seconds later my dish finally got served.... Also, I ordered coca cola zero but got coca cola regular. Food was not very exciting. The atmosphere was interesting. We were sitting outside, and this was a special evening with London Pride ongoing. Lots of people in the streets. Suddenly a fight started in the streets, but it didn't last very long. I guess someone was very intoxicated.

Consistently great dimsum, some of the best we've had outside Hong Kong. XO Turnip Cake, Chilli Dumplings, Chiu Chow Dumplings and Duck Tongues were all great today.

What a horror, the dough covering the dumplins was falling apart, the fried rolls were fatal and the filling became dough…. Bathrooms upstairs on the 1st and 2nd floor. I've been coming for years and this is the first time I've been so horrified by a meal. Everything tastes the same and with the same texture. £61 - 2 dimsums - 2 rolls (Vietnamese and ?) - 1 flat rice noodels with vegetables - 1 glass of red wine (£7.5)

Didn't taste good at all. Wouldn't recommend it to anyone. Also overpriced.

I only had Sweet and sour soup it was good

Meh food, very bland and the service was very bad. Super expensive for what it is too.

Great location, but the service is terrible. Four of us ordered, and three received our meals promptly and finished quickly. After waiting 15 minutes, we complained, and they said it would be ready in 5 minutes. 10 minutes later, we are still waiting... I recommend you dine elsewhere.

As expected from a typical tourist spot in Chinatown, the experience was rather disappointing. Here's a breakdown of the dishes we tried: Cashew Chicken: 3/10. If you enjoy cornstarch and canned mushrooms, this dish might appeal to you. Otherwise, it's not impressive. Fried Fish: 6/10. It was crispy and salty, but nothing extraordinary. Fried Tofu Cubes: 4/10. These were not crispy and were fried too lightly, leaving them still white. Chicken and Beef Skewers: 4/10. Unfortunately, these were deep-fried instead of grilled, and the sauce was overly oily. Overall, it's best to skip this place if you're looking for quality Chinese cuisine.

Honestly, I don’t leave reviews, but this is a scam. Re-heated food with small portions. And most of all, NO TRANSPARENCY with the bill. None of the prices were listed, only the total amount was given. The tip was already included in the total, but they still asked a tip! DO NOT COME HERE.

Freshly made dim sum, fried rice noodles with beef and fried rice with chicken and salted fish are excellent! Our family enjoyed a delicious meal. Thank you very much!

Very unfriendly service. Food was ok.

Service is very rude. Starter comes after the main course. The food is good for the price but the service makes for a very unpleasant experience.

We got weak tea twice, the food itself was fine until we got home... our entire family, including small children, got food poisoning here!! And thanks…

horrible dishes that don't look like the photos, no taste and they try to rip off tourists!! DO NOT SHARE THE DISHES IF THEY ASK YOU (you will pay more for nothing) They charge before receiving the dishes, never seen before!!

I'm giving one star because we have to, the dishes are disgusting, pork and beef fried like chips! Firstly, we paid before having the dishes, never seen before, move on In addition, they ask you to share the dishes (a sharing which is expensive since they double the bill) IN SHORT, TO FLEE!

Nella selva di molto ristoranti cinesi del quartiere abbiamo scelto questo. Accoglienza molto veloce e sbrigativa: sembra di essere in una catena di montaggio. Abbiamo preso il menù da 28,90 £: molto abbondante e ricco. Se si apprezza la cucina cinese non è nemmeno male. In 4 abbiamo speso 135 £, bevendo acqua. Con vino o birra il conto sale facilmente

To absolutely avoid No ridiculous spring roll flavor TO FLEE

I regret that I went out there and did not object. But I couldn't handle 3v1 🤡🤡🤣🤣. I was disappointed and will definitely avoid this restaurant next time I visit London.

Very friendly and attentive staff, prices are fair and the food tastes great. My only gripe if any, are that the portion sizes could be bigger but regarding of this, I left with a full stomach. Would recommend!

Food wasn’t that good too much to pay for shredded pork with rice and you jagged to pay extra. Staff wasn’t very friendly and I didn’t think it was worth visiting I expected something more special for a traditional restaurant.

Excellent. Very friendly staff. Steve was very helpful with our menu choices. We shall be back

Tourist trap! This restaurant is not worth the detour. During our stay in London, we wanted to eat in the ChinaTown district. But it was already 11 p.m. and no one was taking any more customers in this restaurant. I regret not going to a simple fast food restaurant. Anyway the food was bland and very greasy. A plate of crispy noodles and just a few pieces of meat in it for £15.50. It's expensive for what it is, although the service was quick. I advise against.

Cooking: broke student cooking without salt and without flavor Service: fast, you have to leave quickly to generate revenue Atmosphere: which one?

Service charge 12.5% and then asked to pay again a tip another 10%....A scam! Shame the food was good! Service not so good. Quite rude at time and pushy! We are fairly regular customer but we will now think twice before coming back as asking for a 10% tip on top of a 12.5% service charge is not fair to customers!

Discrimination for people without gluten. Food cooked in water. And even the classic dish is not good. Deplorable waitresses. TO FLEE !

NO NO NO - TOTAL TOURIST TRAP 1 Which restaurant in the world takes payment before the food arrives 2 miserable waiters who I think are trapped in life 3 Food below average 4 Toilets - even a dog wouldn’t go in there 5 Sharing portions —BEWARE they double it up on the bill. Clearly they have no idea what sharing means

Went there last night, literally they had lettuce leaves at their door step, was that to feed the rabbits? Place charges for tap water, strange! Not worth stepping in.

The food and customer service was really bad. The food was tasteless and like straight from the freezer. In addition, the service fee was 12.5%. Never again.

Nice service nice staff and nice environment I will go back again especially dim sum..try their prawn in chilli sauce dim sum

Disgusting service , rude , told us to pay before we ate! We asked for itemised bill , and asked how much the service charge was, was told automically it was added at 12.5% asked for it to be removed and they refused. I have never been treated so bad at a meal , my starter didn’t come out until after my main meal!!!! Avoid at all costs !

My friend and I were looking for another dim sum restaurant but by chance we walked into this restaurant instead. Both of us loved in Hong Kong previously, so, we know what good dim sum looks and tastes like. We ordered only three dishes as we both had lunch and were not that hungry; sticky rice in lotus wrap was the best out of all we ever had in the past, we ordered twoore for takeaway at the end; prawns dumplings was very good, even after it got a bit cold , that is quality and both of us agreed. We also tried crispy taro dumplings, again the flavour was exquisite. We definitely will revisit. Such a lucky discovery. Paul (Manager) was very accommodating, polite and all staff seemed very happy to be there. Thank you.

Very tasty and nice food ! Out of all the restaurants this one is amazing !

The worst service ever !! they sat us all the way in the back in a tiny secluded area which was narrow and lacking space while there were many empty tables in the main dining room area. we only ordered 2 types of dumplings, it took them over 45 mins and upon questioning about our food the waiter had the worst attitude. The food finally arrived and it was mediocre at best . They did not check up on us while waiting for the food for drink refills or anything. They overpriced the dumplings since we were dressed well, it costs $50 dollars or 40 pounds for 2 orders of dumplings??? that's like 8 pieces of dumplings!! this place is a total joke and not to mention being unsanitary. The place next to it had a long line, please go to that one instead. AVOID this dumpster of a place. I would pay $100 for 4 nuggets for McDonalds gladly without any hesitation than this rotting garbage

We had a lovely time here, we went late on a Friday night to celebrate our anniversary. The food came out quickly and was very tasty. It was also very reasonably priced for London especially the duck. Both mains were tasty too and overall was a complete success and had so much food we brought some home. Had a brilliant time and can’t recommend more.

Dim sum tasted really nice at the time..However both myself and my partner are having a food poisoning now. Not how you want to spend your Sunday evening :( So I wouldnt go to this place again.

Great place Good food and nice staff

Great place to eat some grub ! Nice duck and chicken.

I recently visited London Chinatown restaurant. The lack of hygiene and cleanliness, as evident in the uploaded picture, was unsettling. The food taste was subpar, and the overall hospitality was severely lacking. Additionally, the transparency in the bill was questionable, as it was neither itemized nor accurate, resulting in an overcharge. To make matters worse, despite the numerous issues, the waiter insisted on a service charge, displaying rude behavior. The staff was provocative, making the entire dining experience highly unrecommended.

The food was okay but the service was terrible.

The waiters really need to work on their hospitality here :s Food was tasteless and flavourless not sure if it was because we ordered to take out. If that’s the case and the food is otherwise great then please never take out.

Waited for 45 mins for the first dish to come, overpriced for portion size and some dishes were cold. The skin of xiao long bao is thick and could be mistaken as dumplings tbh lol

My recent experience at a London Chinatown restaurant left much to be desired. The lack of hygiene and cleanliness, evident in the uploaded picture, was a major concern. The food taste was disappointingly terrible, accompanied by a notable absence of hospitality. The bill lacked transparency, with an unitemized and misleading amount resulting in an overcharge. To top it off, the waiter's insistence on a service charge, coupled with rude behavior, was unacceptable. The staff's provocative demeanor made the overall dining experience highly unrecommended.

lovely staff and good food. recommend the sweet and sour prawns.

The food was amazing staff were busy but helpful

The worst Chinese food in my life !!!

Looking to try out a few spots in Chinatown and we decided to give London Chinatown a go. Service was great but it wasn't the best food I've had, the dim sum was very nice though but I wasn't over impressed with the selection we got.

Charge an additional fee for no reason. Items were too expensive for their quality level. Asked them at the door if they had gluten free options but once seated found out that they did not.

“There’s always room for improvement” Food is good. Service is ok. A must try restaurant inside China town.

Ce restaurant est une arnaque à fuir !! Attrape touriste !!! Pourboire extrêmement cher pour le service misérable comme celui ci Franchement à fuir ! Faite attention !!!

是间非常棒的点心餐厅。食物要给个6个6。服务员也很有亲切感，唯独经理的面部有点欠表情欠佳的。大致上还算满意的，真心推荐。

Absolutely love this restaurant! So happy to help with gluten friendly options. As soon as I sat down I had GF soy sauce in front of me ☺️

Was asked to pay and tip as soon as we placed the order , we paid but said we have not received any service to tip yet (mandatory 10% was already included with the bill they were asking for additionaltip) ... the server left and did not come back to check on the table anymore. The duck was good. The prices are pretty high for the area and for the non existing service

C'est moche, c'est pas très bon c'est cher et le service est nul de chez nul. Attrape touristes par excellence. A fuir.

Raising prices on bank holidays by 50% is absurd.

Please check your bill, the staff give us bill which is 50% more than the menu. I asked for breakdown and came back with each item are all marked up. They corrected it 2 times. It is intentionally, it is a scam so be aware. Rice is cold and food is not good.

The food itself was very good but the prices were outrageous. For two appetizers, one main dish, two soft drinks and tea it’s was £139! The service was also very slow. Such a rip off, save you’re money and go to another dim sum place.