Royal China - Baker Street in City of London, Westminster

Sooooo yummy food🥰🥰🥰 best roast duck I've ever had in London🌟🌟🌟

I do like the consistency between the canary wharf branch and Baker Street branch for service and atmosphere. After shopping and finishing earlier I wasn't sure were to go for asian food in the area and was glad to see a recognised name. Food quality and variety slightly differs from what is offered on the canary wharf branch but the main selections are the same. The Dover sole used for their fish dishes I felt were great and tasted great. Overall large enough venue for big group and parties and also still intimate enough for a couple to simply walk in and have a rich Chinese cuisine experience.

Excellent food, service staff temperaments vary— some verges on rude and didn’t get order right— but the food is worth the visit!

Food not as good as the last time, no drinks licence and service a bit slow.

My favourite place in London to go for dim sum

This is a nice and popular restaurant in a convenient location. We didn't book the table and was told that could have the table for an hour and a half. We ordered a lot of food and luckily wasn't asked to leave before we could finish. It offered positive dining experience. Hoever, a word of warning - don't order Lotus Leaf Wrapped Rice or Monk Veggie Pot. I had never had such bad dishes before while these two were common and never going wrong Chinese dishes.

The downward spiral of RC in terms of service and food quality has been phenomenal. My husband and I went there yesterday for a midweek dinner and could not have been more disappointed, especially as I have fond memories of lunches and dinners at RC ( at other branches too) over the last 20 odd years . First as we waited to be seated, we saw a shabby printout at the reception area notifying that they do not serve alcohol and guests can get their own! We were then seated at the table and handed the menus. Whilst I selected from the menu, my husband traipsed to the neaby CoOp to buy a bottle of wine. After waiting for ages, the waiter came over to take our order and was surprised when I asked for certain items. He then informed us that we were given the wrong menus and none of the items were available.His tone was curt , short, almost irritated .The starters arrived without any serving spoons. There was another very long wait before we had to ask someone to take our mains order . This was followed by yet another long wait and a reminder before the order came out. The chicken dish was not fresh and the chicken meat so tough that you probably needed a saw to cut it. The mocktail that I ordered was underwhelming at best.The scant staff were non attentive, there was no eye contact ( all moving around looking at the floors ) and disconnected. We also saw customers walking up to the staff with their payment cards to pay the bill, after having waited for ages. I gave my feedback at the time of payment but the disinterested staff member muttered something about tight immigration rules and difficulty in finding staff and the restaurant staff being students. Overall a really poor experience and we think this was our last visit to RC.

It's an institution, and delivered like one. Great food, pretty good service (functional, don't expect any emotional), and a fun enough atmosphere. This was for Sunday dim sum.

Great dim sum and I make it a MUST visit whenever I am in London. Unfortunately they have stopped selling alcohol so I can’t have my glass of wine with my meal.

Good location, affordable price, good taste

Best Chinese in Town, the Peking Duck, wonton soup , salt & pepper, sweet & sour pork are some of the yummiest dishes.

A London classic - sour faced staff serving excellent food

Was greeted with the amazing receptionist Vivianne she was very helpful, a warm environment and very friendly staff definitely the place to go too. Best dim sum!!

I have eaten here many times. Every time I received high quality service and the food was amazing. When I have gone there the receptionist Vivianne was very nice and accommodating. She ensured that my friends and I had a great experience.

i recently visited royal china and i can say the food and atmosphere was amazing , however what stood out to me the most , above all, was the wonderful experience vivianne provided , she made us feel very welcomed and comfortable, and was extremely well mannered so 10/10 experience would come again .

I’ve been here many times and have always been greeted happily by the receptionist. Staff members are nice and patient. The food is always made to high quality I would highly recommend

Excellent from the dim sum to service. The prawn spring rolls in particular were awesome. Really fumed with juicy prawns

What can I say?!! One of the best Chinese restaurants in London! Love it. Comfortable atmosphere, gr8 service and super food and their dim sum are a must. Some of my favourite dishes are shredded smoked chicken (the best I've tasted), shredded crispy duck, sweetcorn chicken soup, fried garlic and pepper squid, sweet and sour chicken Hong Kong style, vegetarian fried string beans, Szechuan prawns or prawns in black bean sauce, veg/mixed fried rice, singapore noodles, and mango pudding amongst many, many others. No lunch bookings taken - first come first served. Bookings only for dinner - book in advance as it does get booked out v quickly. Expect to wait in a queue at weekend lunchtimes - so go well in time. Highly recommended! Prices increased quite a bit.

We love dimsum and Peking Duck here.

Very nice food, service was appalling and non existent. Not what I'd expect when a service charge/gratuity is automatically applied to the bill. Must improve.

Very busy, service took a while but worth the wait!

What on earth with the service. Poured remaining soy sauce from a cheung fun onto a bag I had on a seat. Then have to search around and put hand up for any service. Staff look totally lethargic and want to be elsewhere. Pricing suggests the service should be at a higher level. That they still get decent business is testament to the food but they should do better. Should be the institution that it is.

Goulanzi Restaurant, the food is served very slowly, the waiter has a bad attitude, two dishes are put on the same plate without telling me in advance, the dishes are small and tasteless, highly not recommended. Why didn't your mother explain all kinds of things in advance before serving the food? She waited for an hour before telling us that the two dishes were put on the same plate. Dog egg restaurant, the food is served very slowly, the service attitude is poor, two dishes are placed on the same plate without telling in advance, the dishes are small and unpalatable, I don't recommend it at all. Why didn't you tell us everything in advance before serving the dishes? We waited for an hour before they told us that the two dishes were placed on the same plate.

Déconseillé, car service ne correspond pas au prix demandé. On commande 4 potages et 4 plats. On reçoit d'abord 1 seul plat et pas les potages. Je remballe le plat et demande les potages. On reçoit 3 potages, le dernier arrive quand les 3 autres sont finis. Pour les plats, la serveuse ne prend même pas la peine de descendre les 3 marches à côté de notre table pour demander si elle peut servir les plats. Bref, on serait mieux servi dans un café du coin. 136 € pour 4, c'est inacceptable et même pas un mot d'excuses. Quand à la qualité des mets, on peut dire qu'elle est bonne pour un chinois, sans plus.

Don't believe the hype, the food is distinctly average compared to Hong Kong. It is perfectly adequate but don't expect Hong Hong levels of tastiness. Pork belly and egg tarts were very good. Most others were meh.

Had gone with colleagues to entertain a client guest. Ambience is good and very spacious restaurant, surprisingly not noisy. We tried Prawn and veg dumplings, were freshly made and very soft. For main course we opted for Fried rice with fish and chicken and Veg fried rice, would say they were fine. But you should not miss the mango pudding, very yummy.

The best Chinese restaurant in London It’s my first choice every time I come London

My favorite Chinese in all of London that I've been consistently going to for years. Still the best. Recommend the dimsum especially on a Sunday afternoon. You will have to take a number and queue but so worth it.

Dim sum is amazing! The Crispy duck exceeded our expectations. Pork fried rice was extraordinary

The food was beautifully presented, very good quality and delicious. The chefs obviously can cook brilliantly, very much appreciated and enjoyed. The serving staff do their bit but there is no friendly chat or craic, very austere. The assistants try to chat but their English is poor, they try so hard - other staff should take note. It’s a real shame, after paying short of £200 and regular visitors we most likely won’t be back.

Service is great and staff very friendly and professional. Atmosphere is good and authentic. Tea is good.... food is OK

Came here many years ago and this restaurant remained as popular as ever. Glad to know that they have maintained a high standard by serving good quality dim sums and desserts! I was particularly impressed by their zongzi (sticky rice dumplings) during my visit close to the Dragon Boat Festival. They were delicious and tasted better than most I have had in Hong Kong, I dare to say. A minor suggestion would be to turn the lights up so the restaurant’s atmosphere wouldn’t feel so “dim”, given the wallpapers were all black. Other than that, this restaurant deserves a thumbs up for every aspect.

Very Slow Service Food is excellent

The dim sum tastes comparable to the quality of Hong Kong restaurants, and the ingredients are abundant and fresh. There are a lot of customers on Sundays, so if you don’t want to queue, it’s recommended to come 5 minutes before the market opens and wait to be seated.

This place has authentic chinese food. Trust me I've tried my fair share of chinese food. Nothing beats royal china!!

Food is so delicious and excellent quality.. I have been here for more than 10 times .. I really loved it and enjoy the taste and varieties of delicious Chinese Food, portion sizes are great.. pricing was sensible too .. service was nice and friendly too .. I will come again and again and also I will always recommend The Royal China 🇨🇳 in Baker Street for my international network. Wish you all the success and prosperity

If you go here, go for the food. there is no service. unfortunately, the old educate the young, in bad manners, neglecting customers. takes only rice, without offering more. serves starters after dinner is served. when you needs something, so the old ladies overlook you 100%. so, go There ONLY for the food, and think this is a restaurant that give poor service. there were more people at the other restaurants. wonder why. the food STRONG 4, almost wondering about the number 5. But servicen 0. Rude personal.

'Discretionary service charge', please educate your employees if they do not know what this term means as they've forced customers to pay which's absolutely ridiculous (claiming that this would go 100% to the team and this asian lady even told us that the service charge is not that expensive after we split the bill)? This is an absurd attitude towards customers and definitely wouldn't recommend people to come visit. I normally wouldn't leave bad reviews though I received MID service from restaurants but YO CHINESE RESTAURANTS IN LONDON YALL BETTER STEP IT UP (别给我搞道德绑架那一套，定价用心抬，料理用脚做，要点脸吧)

Royal China offers an enticing mix of flavors. Their sweet & sour chicken is a standout, perfectly balanced and crispy. The spicy dumplings are packed with flavor, a true delight. However, the duck was disappointingly dry, lacking the expected succulence. Despite this, a visit is worthwhile for their stellar dishes.

One of the best gastronomic experiences in the city! Absurdly delicious, everything!!

We were waiting for more than twenty minutes but no one came.

Wow , great dim sum and great value. You may have to wait a wee bit to get seated on the weekend. Fab place

A very traditional Cantonese style restaurant serving dim sum at lunchtime with a wide range of dishes throughout the day. The staff were extremely helpful and friendly unfortunately this is a very busy restaurant and I could see they were under staffed. There food was delicious but be prepared to wait.

A wonderful place to have lunch or dinner, delicious food with extremely helpful and friendly staff

Amazing traditional Chinese restaurant, reservation is advised, but we were able to get a table during lunch time wirh no reservation. Food is amazing, went for dim sums mostly which are to die for.

One one need places for dim sum in London. Good variety of dishes all perfectly executed. The xiao long bao, the dumpling skin was nice and thin, filled generously with a soup full of flavour. Most dumplings come in a portion of 3. Great if you are a small group, if you are a large group you will need to offer multiples. The restaurant is large and is quite nice. We went at 1pm on a Saturday and we got a ticket at the entrance and had to wait about 20 minutes for a table of 2. A nice buzz to this restaurant.

Would not let us take off the 13% service charge Don’t say it’s discretionary if you don’t mean it The waiter said it’s the actual wage - it’s none of my business if your boss don’t pay you we’ll get it?

Food is going downhill here and getting very expensive, today the salt and pepper squid was very overcooked, the dumplings in chili oil were totally raw. Service is terrible I had to get up after waving down so many waiters that ignored you. No apology just a reticent will send it back to kitchen . Totally put off the rest of meal

Lovely food, had such a lovely time

Everything was quite good! Maybe except for salted egg yolk bun; that was alright. The service was great also.

We have been to several high end and busy restaurants. But never has it been that nobody came to take our order for more than 15 mins. We let the severs know and they kept saying someone will be there shortly. We even waved to the hostess and she would just nod and walk away. Yet this wasn’t something that a simple apology wouldn’t make your patrons feel better. We didn’t get either. The hostess approached us like she was doing us a favor. Thankfully the food was quite good. My son in law recommended this place as well because the food is amazing. Hopefully my review sends them a message to improve their attitude.

Great food and not a lot of wait time to go to the table nor to be served food. Could get a bit busy

DISABLED ACCESS WITH IN BUILT RAMP AND ALSO A DISABLED BATHROOM EXCELLENT FOOD & SERVICE ..ROYAL CHINA IS DEFINITELY SUPERB AND MEMORABLE FOOD, AMBIANCE & SERVICE..👍🏻 ..SEAN & RITA

They serve recycled food they scrape off other customers' plates. They snatch your food from the table before you even manage to finish it, so that they can recycle it to someone else. They cruise around, watching people's tables so that they can do that. They did this to us several times during the same sitting. You literally have to pull the plate back out of the waiter's hand if you want to finish your meal. Our shredded duck was served cold and totally dry. I was told after the first course by one male waiter that he was leaving my dirty cutlery for me to reuse for all the subsequent courses. I was not brought fresh cutlery again during the whole sitting of 3 courses. Our tablecloth was soiled, and they made no effort to clean it. We had to use napkins to cover the dirt out of our sight. The female staff member, a Chinese in her 40s with long hair, and wearing a black trouser suit (she was the only female staff member that evening wearing a black trouser suit, so she may have been supervisor), was rude to me while giving me a cussion to support my back because their chairs are uncomfortable. She made remarks in her language under her breath in anger. She speaks sufficient English, and it would not have been necessary for her to speak in her language at all while attending on us. Another male waiter took our orders for a desert (4th course of the sitting). After waiting a while for our desert, we were told that they wouldn't serve our desert after all because they had someone else coming, and that they needed our table back.

Food we tried several times in this restaurant and found ok. Good value for money. Staff friendly and hygiene is 👍

For good Chinese food, I always come here! The service is lovely and the food is amazing! I ordered the pork dumplings, pork, vegetables and noodles and everything was delicious. The pork was soft and the vegetables were flavoured perfectly. The dessert was amazing too! I would recommend coming mid-day in order to get the full selection of dumplings. A but pricey but I think the food and service is great.

Los dim sum muy buenos y el pato con taquitos espectacular, la atención muy buena y el local muy bien para estar en chinatown

Pleasant experience, reservation not needed if you go at a non busy time. Good food. Most workers are cantonese speaking.

Very good restaurant. No reservation possible. You can collect a numbered ticket and have a table once your turn.

Food was decent, but service wasn't great

Excellent quality food. The service leaves a lot to be desired: very slow, inattentive, no attention to detail. Ambience is average. However, if you are looking for excellent Chinese food in London then it's certainly worth giving Royal China a go!

The atmosphere was royal, quick sitting and food served quickly. Excellent service, the staff took time to explain and go through the menu. Roast duck, dumpling soup, goyoza and vegetable hot pot were all super tasty and no GMO.

Price on the side, which is not a problem if they produce delicious food and premium service. Service is definitely below par and the food, some not edible like the char siew bun was sour. When i walked in and the receptionist can't even respond in Cantonese or Chinese should have given me a clue of what kind of "Chinese" restaurant this is. Utterly disappointed despite being highly recommended by my relative here.

Best Chinese restaurant in London! Been coming here for 15 years and it's getting better!

The food was delicious! Amy, the lady who served us, was so lovely, friendly and helpful. Great service and although we did have to wait over 30 mins to get a table, the food was well worth the wait. We've been here a few times and we highly recommend it.

Place to go for authentic Cantonese dishes in high quality and Chinese restaurant ambient. Extremely friendly and accommodating service. Our table was served by Long from Fujian: he was super friendly and attentive to our guest with gluten-free diet requirement. Highly recommend!

When you open the menu, you'll find everything you want to eat! And when you order it, everything is wonderful and delicious. It's been a long time since I was impressed by Chinese food.

Dining time is limited to 90 minutes was something I didn't expect for a restaurant at this price range. But the food is generally good and probably one of the best Cantonese dim sum restaurants in London.

The food was absolutely terrible. The glutinous rice wrapped in lotus leaf was dry and bitty - texture was nothing like glutinous rice. The wonton soup was just salt water with spring onions. The jasmine rice was bad quality. Quite expensive so something so bad. Head to goldmine in Chinatown or better yet Dim Sum Duck in King’s Cross Service was fine. Atmosphere was fine. As least the toilets were clean.

A great place for dim sum, other dishes are just so so.

After a tiring day of art visits, strolling through the parks, it was time for dinner, a hot Oha to conclude the day, a combination of different dishes, everyone ate and tasted, there was nothing left, even the vegetarian got manatee soup and rice with manatees, the world was full, everyone ate until end of the plate,

Had an evening meal there with family

Large restaurant with great food

Just AMAZING!!!!!!! Everything is so good here!

Top notch Chinese food on Baker Street!!! Everything’s been spot on, every single time…

Worst customer service experience ever ! Booked at table of 15 for a birthday dinner few weeks ago. I forgot my back pack at the restaurant that day, and called back the next day to make sure was there and they confirmed that they had it. Unfortunately I don't live in London and went to collect it 2 weeks later, just to be told that they throw it away. Throwing away my back pack ???? Without out calling back at my reservation number or emailing me ???? Disgusting experience.

Nice tasting food but the portions are way too small for the price you pay.

Food was excellent. Portion was generous. We ordered the set for 3 persons and we couldn’t finish! The chive dumplings were so good. First time at the restaurant as my friend brought us and we enjoyed every moment of it. Servers were friendly and courteous too.

Always a 30-40 minute queue but the food delivers every time. The options are similar to any other dim sum restaurant but the quality is consistent.

First visit but service was friendly and attentive so can’t compare with previous reviewers but we had no complaints. Food was very tasty and hot and well spiced and well paced. Beer was cold, all we could have asked for. And pricing was sensible.

The Royal China restaurant was very bad in service. The food got to the table too fast I find this a very not enjoyable experience, especially since it was the first restaurant I went to on the first dinner of my trip. Personally, I would recommend this place if there were to be better service.

My recent experience at Royal China was incredibly disappointing. The prices were outrageous – £17.50 for a simple side of Chinese broccoli is frankly insulting. But the real issue was the food temperature. When our dishes arrived, everything was lukewarm at best. My father specifically pointed out that the broccoli was barely warm. Instead of apologising or offering to rectify the issue, the server argued with us. He even went so far as to place his hand under the plate and claim it was perfectly warm. We politely yet firmly explained that the temperature was unacceptable and requested they speak to the chef about reheating it properly. We specifically asked them to replace it not to just microwave it. Unfortunately, the server's attitude was dismissive and borderline rude. He roughly placed the plate back on the table with the broccoli still lukewarm. He then returned and took it away. After waiting for over 20 minutes, when all mains were completed by us, the broccoli appeared. This time, it was scorching hot – the server couldn't even hold the plate comfortably. This entire ordeal took an unnecessary amount of time and left us feeling frustrated and disrespected and they charged us for everything anyway. I wandered which table this Chinese broccoli was going to to next. It's incredibly disheartening that the wait staff would try to gaslight us about the food temperature. Customers shouldn't be made to feel like they're imagining things. This kind of behavior is unacceptable, and it certainly won't win back customers. Needless to say, I won't be returning to Royal China anytime soon. I hope if you the reader are disrespected you will not tolerate this as they are rude to almost everyone. Continue to disrespect your clients and you will see how fickle success can be. No business is above the need to offer respectful service to clients, especially those with genuine concerns. I am sorry to be so hard, but I have to be as hard as we were treated to get my points across here.

The Royal China in Baker Street and its associated Restaurants offer probably the best Dim Sum in London - I was very sad when the Bayswater branch closed. Reading some of the other reviews, one sees a distinct lack of understanding of how the place operates. The regular staff run the 'front of house' and take your order, but the staff who deliver the food to your table may not understand much english. The food arrives as soon as it is cooked, not all at once. So one has time to eat each dish whilst it is hot, rather than all arriving together and getting cold. Having to queue is normal, so its best to try to arrive outside peak times. It is well worth the effort.

Horrible staff and food. Took 30 minutes just to get served, and when we told someone there was no apology just grumpy faces. When the food arrived it was cold. And just to make it worse when we asked for the 13% service charge to be taken off due to the bad service we were quizzed why, and once again no apologies just rude behaviour. Do NOT recommend.

I used to visit Royal China in Bayswater regularly for 20 years but it has unfortunately permanently closed. Missing it badly, I decided to check out the Baker Street restaurant and this is quite similar. Simply outstanding dim sum at very fair prices. Compared to most Chinese restaurants the service was exceptionally friendly and polite (admittedly on a quiet day). (Tip: don’t come by car - nowhere to pay & park and I picked up a fine!)

Really great dimsum, served quickly and hot. Despite the long queues, it’s actually quite quick to get seated as long as you’re all there and you’re not a big group.

This is my go to restaurant on Baker Street each time I am in London. Staff are always friendly, service is quick and the food is very flavorful.

Our friend took us there. Was expensive with a very limited dim sum menu.

Decent chinese! Bit pricey but worth a visit and it’s nice to go out for a meal rather than ordering a takeaway. Only thing we missed was the dim sum, they don’t serve it after 4pm!

店内が広いのでなぜか安心します。何を食べてもそれなりに美味しいし、サービスもまあま、お高そうに見えて、そうでもありません。大根もちがとても美味しいので、また食べたいと思います。お友達と気軽にランチに行ける場所です。

The best and most reasonably priced Dim Sum in London without a doubt!

I visited here with 3 other adults and a young child for dinner and was seated in a lovely spot near the corner. I cannot complain about the service - nothing outstanding but no complaints. We ordered roast duck, seafood noodles, crispy squid, egg fried rice, beef in oyster sauce and honey roast pork. I must say the main meals were delicious so again, no complaints there and our bellies were satisfied. The desserts however, were a huge disappointment and incredibly overpriced - £6.50 for lychees in syrup?! £6.80 for almond tofu with fruit cocktail?! Canned lychees are £1.50 in Sainsburys and canned fruit cocktail is 90p! LOL. All they did was put a little in a bowl! The desserts are definitely an afterthought in this restaurant and as a dessert lover I would not return to this restaurant purely based on that.

Typical Chinese very good!!! Always joyful.

There were two of us for lunch. We arrived around 12:15 p.m., we hardly had to wait. We only had dim sum. It was very good, very fine. Very close to what is done in Hong Kong. Technically nothing to say about the textures, the fineness of the dough. The service is fast and efficient. I can only recommend.

Best dumplings in London! Quick service, but they make up for everything with dream first courses.

Nice dim sum Not at many veggie options as expected

The food here was very tasty and hot. But staff not interested in interacting with the customer at all. They put the food on the table and walked away. No explanation of food or how was your food . Then when the bill came up there was an “ optional “ service charge. I told waitress I did not want to pay it she actually asked “ why”!! What a thing to ask !! Especially when it is optional very rude staff

Après 75 minutes de queue, ticket en main, bravant les courants d'air de Baker Street, nous parvenons enfin au graal. La réputation d'excellence précède cet établissement mais nous satisfait moyennement. Bref, "little" déception. Nous avons commandé des "prawn dumpling", du "minced pork dumpling", des "pan fried gyosas" et un "duck chili BB sauce". Service efficace. Total à 3 = 135,26 £ ... ce qui n'est pas donné

There are several royal china restaurants in London. I tried all of them, somehow the Royal China at BakerSt is always better than others. the fired soft crab is one of the best dishes and dim sum also quite decent. During the year of Dragon, spring festival period has chef selected celebration menus.

I have been going to the Bayswater branch for years and this is my first time in Baker Street. I read some negative reviews and wondered what happened to those people? I have a great time today with 14 of us celebrating a family birthday. We knew there’s a queue and didn’t have to wait too long before we all sat down. We ordered lots of dim sum and all very fresh and piping hot. Some of them, for example the beef dumplings were a bit rough in texture but all the others are excellent. The waitresses were tireless and responded well to every request. We bought a large birthday cake and candles, these were presented to us after the meal in a gilded cake stand with fresh plates and forks. All the leftovers were packed away nicely for us to take home. The floor manager was particularly attentive and not because I spoke in Cantonese, some of us got equally well treated when they asked in English. We need to treat the catering workers with respect as it’s a demanding profession and they in tune will reciprocate with a kind service.