Roxton Garden Centre in Bedford - Phone Number, Reservations, Reviews

We nipped in for lunch on the way back from Norfolk. Ordered lunch for 4, sausage, egg and chips x2, gardeners platter salad(poor mans ploughmans) and fishless finger panini. The food was served quickly, the salad wasn't very inspiring for near on £12. the veggie option tasted weird on first mouthful so my wife just ate the salad and then a waiter came to the table with another dish which was the veggie meal, we had been given a chicken tikka and mint panini by mistake. No apology or explanation until we approached the counter. My wife being a vegetarian was upset at eating meat, won't be returning.

Visited this Garden Centre today and arrived at about 1100 hours to be told breakfast to lunch on changeover so would need to wait circa 30 mins for food to arrive, this message delivered in a polite way so not an issue. We ordered sandwiches, one with a portion of chips and one with salad. We also bought two trifles that were in the chiller and two cappuccinos at regular size at £3.55 each. Cappuccino regular, supoose this is an opinion but arrived in a very small cup that took one and quarter mouthfuls and it was gone, this is poir value for money. Trifle looked really appealing but found that the cream on top had set, but the cusard and jelly at the bottom had not resulted in a gooey mess, so it was very unappealing. No free WiFi available, which again is poor customer service in these enlightenment times.what a let down all round.

We decided to visit this place for breakfast as it looked very nice from the website. We were quite disappointed with both the food, hygiene and to some extent the staff. The system should make it easy for the staff but in fact it doesn’t appear to work. The order was taken at the counter and cutlery etc fetched from the side area as directed. The cutlery left much to be desired and a very dirty knife was pointed out to the member of staff behind the counter. We waited quite some time for our drinks, the staff seemed more inclined to chat than serve. Other customers arrived and another gentleman proceeded to go through the cutlery and pick out all the dirty items which he then gave to the staff. At this point the cutlery was taken away and checked. Surely that should have been done after the first issue was raised instead of chatting. The food didn’t take long to arrive . The eggs benedict was good but the bacon I; the bacon sandwich was not really up to standard. It’s unlikely we would visit again in a hurry.

I feel the reviews from 2017 give a very bad impression. The staff are friendly, the place is clean and the food is absolutely fine. They serve a very good Sunday lunch which is extremely popular with local residents. Also, I love their cheese scones.

This is a review of the coffee shop only, not the garden centre as a whole. As someone else has said, calling this a "restaurant" is over-offering, although they do do a lot of full meals. We go from time to time for coffee-and-a-cake and it is fine, with a decent selection. However it gets overwhelmed at busy times and the service collapses. You choose a table and remember the table number; you then queue at a servery and order, and your food is brought to you later. We have noticed many many times that groups of people having a hot meal get their order in dribs and drabs at wildly separate times, so that one person may have finished their meal, then their drinks come, and later on the other person's food comes. Someone else has commented that no-one came to ask if everything was all right, during the course of their meal. This is a major misunderstanding. It's not that kind of place. But for what it sets out to be, it's ok.

As always Denise provided our group of 25 with an excellent afternoon tea, in great surroundings for a very good price.

Visited roxton garden centre for the carvery which was fantastic value, great quality all roasts & plenty of veg/ roasts & condiments choice.No issue with table just ask for reserved sign they were glad to oblige.Friendly covid 19 policy in place, tables spaced out, we had a lovely wood burner on the Sunday we visited.Would recommend this restaurant carvery option highly recommended, my only minor comment would be ensure warm plates, but we were early diners on the day.We will be back overall garden centre well stocked good value, good location.

Met 3 friends for breakfast, socially distancing tables worked well and easy to order. Ordered full English with toast (after breakfast) but arrived first. Breakfast itself was fine but bacon was overcooked.Recommend the scones with jam and cream for later in the day (takeaway), scones a nice size and very filling.Overall, a good visit.

Visited again this time food and service was a lot better,didn’t have to wait long for the drinks and food to be served. Good choice on the menu. Worth a visit.

Cheap sausages & hash browns & undercooked bacon urghhhh... Come on, charge a little more & use better quality ingredients.

The Roast dinners here, available Wednesday and Sunday lunchtimes are excellent value. Large choice of vegetables, huge Yorkies and great beef. At £8.95 it really is hard to beat.

The markings everywhere are very confusing. They should be much clearer. We walked in the entrance and just wanted to have a drink and light lunch before shopping, but the signage to the restaurant was not clear and we were wandering around trying to find out how to get into the restaurant as did many others.The food was lovely, but it was busy and a long queue to order what you want and social distancing was not being observed. Table service would be much better in these times of Covoid. Could do better Im afraid.

The garden centre itself is easy to find and plenty of choice of garden and garden related items in the shop, so if you have only come for that it is good. However some of marking of the arrows are contrary to flow in the garden centre and some leave a gap only a skinny person can go through near the tills. There was gel a plenty and staff behind screens whcih made me feel safe.The restaurant is obviously aimed for children and those with a small appteite, the chicken coronation platter as described on the menu was just a sandwich with a bit of cheap salad. I had sausage, egg and chips which were nice but portion size was a 7 year old size, the fish and chips likewise small size as well. So i wouldnt advise coming to the restaurant if you have an apetite.All in all an ok expereince.

This is a find table first then order restaurant which may be ok in quiet periods but to a sole diner, it's not so good. Add Covid-19 and the fact that the carvery ordering process means queuing up to pay at one counter, obtain a voucher then head off to the carvery to get the food you want then return to the table only to find it occupied by someone else - not the most efficient system for the public.Being on my own, I decided to forego the carvery and settled on Scampi & chips as they had just run out of my first choice, fish & chips. Ah well, we can't have it every way.Having ordered my food, I had to give the table number but the only empty ones required clearing and sanitising. Whilst the cashier shouted to someone to get the table cleaned, it was around 15 minutes before my food arrived and the detrius of the previous occupier was finally removed - no sanitising though. The tray containing my food was unceremoniously dropped onto the table, not a word uttered and the waiter simply returned from whence he came taking the previous diners old dishes. Fortunately I had some sanitizer in my pocket and did the sanitising myself.The food (Scampi, chips & peas) was certainly freshly prepared and it was really good - unfortunately I would have liked brown sauce but the waiter was 'off his mark' so quickly, I had no opportunity to request it.All in all, a reasonable visit with good food but could do with changing their layout, processes and give some more training to the staff.Would I go back? Probably but only to see if things improve.

We were greeted immediately upon arrival and invited to take a seat.The restaurant is extremely covid compliant, laid out with excellent spacing which provides the safe feeling and care of the staff and company which is essential after months of isolation.As part of the shielding group dipping our toes in the water in terms of going out again, today has been an all round great experience. Excellent food, the carvery was second to none, first class service from the staff, we will be highly recommending Roxton to our friends.

A lovely catch up with friends at this busy garden centre cafe. I had the Caesar salad which was tasty & fresh while friends had fish & Chips / cheesecake. The roast being served up looked amazing! The area we were in did not have any natural day light but the other end of the restaurant looks over the outside area of the nursery. Lovely catch up enhanced by the pleasant helpful staff.

We visited just before Christmas and the shop itself us brilliant; lots to look at, lots of plants even though we are in winter months. I particularly liked their Christmas selection and singing raindeers. The restaurant was very busy when we arrived and many tables were reserved for big groups but we were lucky to get a seat! Our food arrived promptly however I found my burger to be a bit cold (it had a big chunk of brie inside which wasn't melted so this might've been why) however my husband polished off my food after finishing his so it didn't go to waste! The loos were very clean which I was surprised about given the fact it was so busy in the restaurant.Looking forward to visiting in the spring/summer months. We will give the restaurant a go again but maybe just a cake and coffee next time.

Arrived just after opening for breakfast, restaurant open and bright. Ordered 3 big breakfasts which came within 10 minutes. Full English, freshly cooked with toast. Very filling, no issue at all. Staff friendly and would recommend.

Popped in for lunch and a visit to the Garden Center. Garden center fine but restaurant busy. Had a very long wait. When the food did arrive it was poor and my wife's was cold. We will continue to visit the shop and garden centre but will not be eating in the Gardener's Retreat again.

Lovely garden centre & shop. We ate in restaurant which is light & spacious. Our meal was nice & not expensive . We didn’t wait long & it was hot. Wonderful friendly hardworking staff . All the Christmas stuff was beautifully set out . Will be visiting again soon.

First visit, had a most enjoyable light lunch, service very good , nice light and airy restaurant, will come again for a bigger meal. Very good value.

My husband and I called in to the garden centre for lunch and for a look around. The cafe was a disappointment; forget service with a smile. The food took ages to arrive and when it did, my chicken burger was missing the lemon and cracked pepper mayo, which had actually been a deciding point. The portions were not generous. After that we went to look around the garden centre and bought a couple of items. The lady behind the till had clearly decided we were an inconvenience. She said nothing during the whole transaction except the total to pay. Again, no smile, no greeting, no goodbye. We will not be back.

Been here many times previously but not for a while. We had to wait over half an hour for our food to arrive. Evidently there had been a mix up over the order tickets. Once this was sorted the food arrived quickly and as usual, it was very tasty and hot. I’ve marked it as 4 simply because of the mix up. This hasn’t put us off at all, we will return to this excellent garden centre.

You can eat outside on a delightful decked terrace with some shaded tables - or you can stay inside. The service was good, the staff pleasant .... and my platter of plump sandwiches - egg on seeded brown bread - with a huge dollop of freshly-made coleslaw - was wonderful.The plants were worth a wander - ranging in size from huge trees to tiny rude cactii. I bought a platycodon - a Chinese balloon plant - and am sitting here regretting NOT buying the unusual black petunia.The "gift shops" were the mosy wide-ranging I have seen - clothes, books, toys ornaments - as well as garden paraphernalia.Th toilets were many and spotless with extremely easy access for wheelchairs.Altogether an enjoyable outing, thanks to good friends.

I was very pleasantly surprised at the carvery available at this garden centre and to be honest, the only downside in my view was the quality of the carrots available. They were distinctly grey looking. This probably explained why there was a full container of them sitting there late at a rather late lunchtime. Other diners obviously found them as appealing as I did, and they are my favourite vegetable. Apart from that, the carvery was excellent. Tender beef at a really good price. Perhaps look carefully at sourcing higher quality vegetables. We will, I have no doubt, be back for more.

The food is avergas. some staff were great but others seemed pretty clueless. The carvery has changed and people can now help themselves to veg. They quite frankly made me feel sick piling up as much as they could on their plates with it over spilling onto their trays. It just put me off. I know that’s not the fault of the restaurant itself but I would rather they went back to their old format of serving the food onto the plates.

a man pulled the glass front down on the cakes and helped himself to what he wanted he did put back what he didn't want but he did lick the icing off of his fingers before grabbing the next cake ,egg mayonnaise sandwich was hot sliced egg with cold mayonnaise our food sandwiches sat under the lights for 15 minutes I was hoping it wasn't mine so hard bread warm salad disgusting waited ages 1st and last visit for us its unorganised chaos

Family meal was awful, the gardeners salad was pre pack and not nice at all. The bread was stale and the cheese was left out in the warm and was so bad it was not eaten.the lasanga was burnt. The chips were burnt and stuck together. We had a very long wait and others that came in after us were being served before us.

Today was the second time we stopped here for a meal. Previously around a month ago we both ordered scampi & chips which, when they arrived, were cold so we sent them back. They were, however, promptly replaced. Today we sat waiting for 30 minutes for our fish & chips before my husband decided to find out what was happening. At the counter he was ignored. He saw that there were 2 plates of fish & chips waiting to ‘go’. Whilst he was waiting the kitchen put a further 2 orders out, ringing the bell each time. The 3 serving staff were busy talking amongst themselves & eventually 1 of the staff picked up the 2 plates of fish & chips, my husband asked if they were for our table, and the staff member confirmed they were. As they had obviously been sitting there for a while he assumed that these again would be cold so insisted on having the latest ones that had been brought out from the kitchen. No apologies, no acknowledgement etc. The meals were, when we eventually got them, hot and adequate. However this will be the last time we visit the restaurant. We had noticed that another couple had waited over 30 minutes for their jacket potatoes & when we spoke to them on our way out they confirmed they had to chase them as well. If the restaurant had been busy we could have understood but on a Monday lunchtime this was not the case. The restaurant manager needs to sort the staff out!

We always have a great breakfast here with a variety of choices, pleasant setting in the garden centre and the staff are really friendly and helpful

Had a pleasant meal (carvery) "BUT" need a reorganisation you need a table number but need to somehow keep your seat, you go up and queue to get a ticket and order your tea etc. but then go and queue the other end of the restaurant to get your carvery. Result queue twice cold tea and a panic someone may take your seat, NOT IDEAL.

We visit here often as we live in Lincolnshire and Mum and Dad live in Bedford so it's an easy place for a catch up if we're not going to their house.

My husband and I went on a Saturday around 12:30, the restaurant was only half full at most.

I've been here quite a few times over the years and it has been great and it's also been poor. Currently it always seems short staffed and runs out of things.

Had a work meeting here with some colleagues, 4 had panini's, 1 had chicken soup and I had bake spud.

Visited on a Saturday afternoon with my grandson (8) for a drink. Restaurant about half full with a short queue. Ordered a soya cappucino and a hot chocolate special. Only ONE member of staff who was taking orders, making drinks, and operating the till. Chocolate was wonderful, with all the trimmings, marshmallows, cream, etc. She had to confer with another girl over the soya milk, and eventually produced it. Looked ok, but on getting past the froth, I found it was all curdled.

Arrived at 12.30 and it was busy (seating still available) and a note on the counter saying ‘ 30 mins wait for food’ so that wasn’t a problem. However we had a pot of tea which wasn’t particularly hot and when the egg sandwiches arrived, they were poorly made and looked thrown together with a dozen luke warm chips and a spoonful of dry coleslaw! Very disappointed as we had heard good things about this place - not worth a visit!

Visit for coffee and cake. It was OK. Nothing more, very average. I remain disappointed with the cafe since the takeover and considering the brilliant memories I have of another garden centre in the same group, that's a shame. They simply haven't lifted this place to the same standards. Still isn't as good as it was under The Dakins!

===Context=== Was browsing ===Pros=== Sells typical garden centre things ===Cons=== Feels cheap, but seems quite expensive ===Conclusions=== Will visit occasionally

Came to this place for lunch at 1.15 pm with family. Waited 20 mins queuing at counter while one lady took orders, made drinks, then left counter to do some waitress duties while we all stood there. There was a notice on counter announcing a 30min delay before food would be ready. Finally got served, asked for two lasagne but unfortunately they had already run out at 1.15! Lady went to our table to ask what else they could like and returned to attend to rest of my order. Guess what! They had run out of our second choice, Coronation Chicken jacket potatoes. At this I admitted defeat and got my family and left. Probably never to return. Have to say staff were pleasant,but oh, so slow. The whole shebang needs a good shakeup!

My wife and I visited this establishment for a lunch on Monday 10th December, the staff were very friendly and helpful, the food was very nice and reasonably priced, I would recommend a visit, and the garden centre is well worth a visit, they also have a farm shop which is not open on Monday and Tuesday.

I have eaten here many a time, but my last two visits disappointed, the wait was far to long 30 minutes and the food atrocious. Staff are clearly over worked, there are not enough staff at the till point serving, taking money and making hot drinks which means you are in the que for ages! I have had Sunday roast which is good and they are far more organised with that.... come on Roxton Garden centre get your act together get more staff, sack the chef. For the prices you charge the quality should be better.

Often visit, lots of indoor and outdoor plants, pet and bird food, lots of nice things suitablr for presents and clothing. Now has Christmas display, needs another visit very soon! Staff very helpful.

Went early to the restaurant when people were still finishing off a leisurely coffee. Got sorted quickly with what we wanted and one of us went off to order, which was done fast.

What a lovely evening mulled wine and mince pies. Yes only October but still a wonderful event. Birds of prey demo. Face painting for children. Staff were as usual very helpful and also happy and smiley. Look forward to more.

We had a wander round this garden centre which was very similar to other garden centres we have visited. We had lunch there which was ok.

This restaurant has changed for the better from the past.

Popped in whilst out for a while as a family. Needed to buy something, so naturally decided to have drinks and cakes. Cakes were OK. Not a fantastic choice and to be honest, I felt they were well over priced. Similarly, cold drinks were overpriced. All things considered and thinking back to other visits in recent months, I feel that the restaurant has gone downhill under British Garden Centres, which surprises me as I have very happy memories of one of their restaurants in Lincolnshire.

Went for lunch on a Saturday, arrived fairly early and it was not too crowded but - the counter staff were dire, worse than usual. Our order was not interpreted correctly by the automated till, either.

thoroughly recommend a meal here well presented and food was served hot good choice of menu desserts good choice

This was my third visit to this facility with previous experiences being utterly pleasurable. The first thing of note over the early lunch time service was the amount of staff in comparison to customers, however it soon became apparent that first impressions did not guarantee good service.tepid coffee followed by an order of pannini and chips,which took a life time to serve with the chips not materialising at all following several requests. Overall disappointing given staff to customer ratio.

Coffee stop whilst visiting the garden center. Great selection of cake and hot drinks. Friendly staff, clean environment and worth a visit. Recommended.

My mother and I just called into the restaurant where she has some ice cream. She really enjoyed her it and the accompanying wafers.

My wife and I decided to pop into the garden centre for a wander and havi g heard good things about the breakfast we decided to give it a go. Freshly cooked and tasty, but talk about piled up on a small plate! I couldn't even see my hash brown as it was buried under baked beans. Soggy and horrible. A real shame. Presentation needs to be improved. Please invest in some larger plates. To be honest, I hate food just piled on a plate and it was a shame as fore, it spoilt an otherwise nice meal.

Upon visiting I discovered that me and my wheelchair fitted in every aisle as a result I could see all the lovely things they had to sell. It was a very hot day and despite this the plants were all very well looked after and very healthy. I wish I had a garden centre as good as this at home.

Always a delicious roast dinner here! Plenty of carved meat along with hot roasted vegetables. Nothing is too much trouble for the happy, attentive staff. Well done everyone who are part of the kitchen team.

Took my family for a carvery ,very good service friendly staff , food very tasty well presented and lots of it. Excellent value for money we all really enjoyed day.

Having bought some garden furniture, we sat and had tea and cakes. I have scored it as average because reviewing it on what we had, it really was average. The restaurant is large and pleasant, but service was pretty slow. We have had better visits before (mainly under previous ownership) and we will inevitably visit again hoping for improvement.

I have been a regular customer of the garden centre for many years. On Friday last I took a friend for lunch and we ordered panninis. These were excellent....when they eventually arrived. We waited forty minutes for what was a straightforward order despite having to remind the serving staff of my order after 30 minutes wait. The service was fine, the food good but my order didn't seem to fit in with the fish and chips offering that several others ordered, ate and departed whilst I waited for our panninis. We were on a busy schedule and had allowed 90 minutes for lunch and a spot of shopping in the nursery. We were delayed long enough for us to move on to our afternoon appointment and the nursery lost out on our business. Come on Roxton Nursery, get a grip on the Gardener's Retreat. It's your reputation on the line.

Just had the Sunday carvery and it was fantastic, generous portion of meat friendly staff and beautiful cakes. Really recommend a visit.

Called in to the "Gardeners Retreat" on two occasions recently for lunch and on both times have been very impressed with the friendly service, selection on offer and the value for money. ( February and March 2018 ) . There is an extensive menu and a Sunday Carvery all reasonably priced. Will definitely be returning

A party of us went to a pre booked lunch we waited half an hour for the food to start arriving one guest waited 40 mins before hers arrive and the only hot food on the plate was the mashed potatoes. The service was so slow, they were aware that they had a party coming so why only 2 waitresses who had two speeds slow and stop. We left saying never again.

We bought out 9 month old daughter to meet Santa for the first time, and she loved it. It is £5 for a ticket, which is a bit much considering we were only in their for 3 or 4 minutes. However, 'Santa' was lovely, and really patient with her, as she was timid at first. He spoke to her well and looked the part, very impressive!

This was my third visit over the space of a year to this garden centre and cafe. Returned purely because the location is central to myself and a friend and the garden centre itself has some lovely bits. However the cafe is beyond disappointing at every visit. The she had 4 people in front of me which took me 45 minutes to get to the front. I timed it purely because of the ridiculous waits on previous visits (that's an average of 11 minutes per customer!!). It's not hard to see why it takes so long the common sense is so beyond lacking. 1 lady we watched unload the dishwasher one cup at a time taking it to the other side of the bar area to place by coffee machine then back to dishwasher for one more cup and so on and so on on repeat. It pained me to watch. The lady on till (not new was there on till nearly a year ago) seemed to need help from another young girl with most items. Please for the love of god if she can work a till and you can't switch over....if you haven't got it in a year it isn't coming lady! Then said lady on till kept asking people their table numbers. People perhaps had forgotten after a 40 minute wait and weren't sure. Logic would dictate make their coffee while they go look yes? No no no apparently you leave the till to go to where they are pointing to check the number yourself. No knives out in cutlery stand and all out of serviettes had to try and get attention to get these replaced meaning meal went cold. Play area ....terrible. chalk board but no chalks. Kitchen ....but no toy food. Car table thing....No cars. What they do have is books. And let's face it if your a mum out for coffee you want to drink that coffee not read a book meaning play area completely let's you down.

Arrived here on a December Friday lunchtime and the car park was packed. Working our way through to the cafe we found to our surprise that a few tables were free. Only wanted a snack so we ordered and drank our coffees whilst waiting for the food. A notice placed near the cafe entrance stated that there were delays due to the Christmas demand - fair comment. However, we only waited 10 minutes for our food to arrive; a baked (not micro waved) potato for my friend and a ham and cheese panini for me. The food very tasty and was excellent value for money.

I have been here a couple of times now an I found the carvery excellent. There was a choice of three sizes of meal, small, regular and large. Plenty of vegetables to choose from. I felt I had great value for money and will return.

Visited here last Saturday afternoon, around 2 o’clock after the lunch time rush. Restaurant was not overly busy yet we...

My wife bought a present for my son and found when we got home he had already got one we...

t transforms at Christmas, with flashing lights tinsel and other Christmassy things. The place really goes over board with the...

Hemos estado aquí muchas veces para todo tipo de comidas, tanto comidas y snacks, con varios miembros de nuestra familia y siempre he tenido un gran comida y un gran servicio. La comida es siempre caliente y abundante y delicioso - una particular familia favorita...

Mi marido y yo decidimos llevar mis abuelos aquí para el almuerzo esta tarde. Estaré siguiendo esto con una queja por escrito a la gerencia a decir de nuestra experiencia.

Delicious food always served up by hard working staff with a smile and nothing is too much for them . Thank you.

Had a great time wandering round the garden centre and buying bits for the garden. Then stopped for tea and cake lemon squiggy cake very moist very nice. My daughter had lemon drizzle cake also very nice with a chocolate milk shake all very nice. Would go again. Menu had a good varied choice

Nice garden center, and awesome restaurant very popular with the locals, but don't worry there is lots of room in the restaurant.

Had lunch here and we were very impressed with the food and the service - and at a better time of the year the outside seating area would be very pleasant.

Thought we would pop in and have a look since it had been a while since we visited.They had enlarged their eating area and had a good selection on the menu.But sorry to say the coffee not so good.

A fairly large garden centre with a huge indoor shopping area with ornaments, toys, books, gifts and few garden related items. The Christmas merchandise seemed to overpower everything else. Outside there is a well stocked plant area and plenty of pots, containers and other hard gardening items. The large coffee shop was rather cold, and a bit un homely when we visited. The tea was ok but the mocha coffee was luke warm and tasteless. The staff were jolly and struggling a bit with broken equipment.

Very slow service, disinterested staff, stale bread in sandwiches, awful coleslaw, small tea-pot, catering assistant was pleasant, get a grip please we are customers!!

A cosy room well decorated with Christmas decorations, and a lovely warm real fire. Good set out tables. Friendly staff, good food portions, thanks for a lovely afternoon.

Good to visit this great little garden centre just off the black cat roundabout! Really good selection of plants , gravels, Christmas decorations etc. We had lunch in the cafe which was tasty ...lots of little areas to sit including a children's area...didn't have to wait too long considering it was busy! Afterwards we walked to the farm shop next door and then had a walk round the maze ! Nice place to while away a couple of hours!

Been here several times for a meal with my family, and every time the food is lovely and hot, service is great, the ladies are so friendly and welcoming. Yes there was a long wait on saturday(12.11) but it was very busy, we warned of the time wait and accepted that unlike others, the best eating area is the carpet area with the fire. The garden centre overall is lovely and big, lots of choice of anything. Christmas area is lovely. Only downside its freezing in there outside of the resturant wrap up warm.

My Wife & I stopped here for a light breakfast thinking we only had 45 minutes we would be served quickly.The restaurant / cafe had just opened and we were second in the queue which was build up quickly. Essentially the first 5 groups (excluding us) got there breakfast served and our order got lost. Having questioned this I got an apology and waited and waited. In the end after 35 minutes I asked for our hot sausage bread rolls to be put in bags! After 44 minutes I eventually got the food and a shrug from a stressed waitress. I think the problem lay with communication not staff numbers!

Stopped here today and was happy to be able to walk around with a person in a wheelchair at ease having enough room to manoeuvre. Lots to see, enjoyed looking at the Christmas displays. Stopped in the cafe for a coffee not the best I have tasted although it the scone made up for it, friend had a sausage, bacon n egg sandwich which knows looked good and so he said was cooked to perfection.

We have stopped here before and everything has been reasonable but recently when we visited things were poor, we waited 40 minutes for our breakfast order and then only got it after speaking to the supervisor. The sausages were burnt and the bacon was cremated, we put a fork in the bacon and it broke into pieces, the fried eggs were hard!!!!Not sure what is happening but the standards have dropped dramatically, we will not be going back.

I like Roxton. It's a nice little garden centre, family friendly and easy to get to. The restaurant's food is as you'd expect for a garden centre...good portions, good value. The only thing that puts me off is the naff tasting coffee that comes out of a push-button machine used by the staff. I like a proper cappuccino or latte, especially for the price charged which is comparable to a barista style cup. When that changes I'd actually visit far more, especially for the breakfasts served.

We went to have a quick squizz at the craft fair- it was limited. the garden centre has a lot of plants and shrubs and outdoor furniture - some really unusual pieces. Staff were friendly and we had a jacket potato in the cafe. which was full of people having the Sunday Roast.

As a family we have been using this garden for quite a few years. Recently they have spent quite a lot of money upgrading the centre. As my daughter is severely disabled this garden is excellent . From the entrance ,toilets, cafe ,outside seating are all accessible. So thank you.I can usually find an unusual gift for birthday etc. Good choice and some prices.Good parking and helpful staff.

Eaten here for lunch several times and it's always been lovely, the staff are very pleasant and the outside area is lovely too. They do afternoon tea but it needs to be booked the day before it looks really delicious though!

Хорошее кафе при Garden Centre. Прекрасная печеная картошка с креветками. Очень советую. Правда я считаю дороговато для этого места.

As we use the garden centre and restaurant quite a lot. We decided to hold my 70th afternoon tea there. I can only say that is was the best afternoon tea that I have ever had.I would like to thank the girls in the kitchen and the the girls out front for doing me so proud.The food was wonderful they bent over backwards to do anything that was asked of them. All I can say is a big thankyou

After a walk around the impressive garden centre,we ordered some lunch in the restaurant.There are options on a Sunday,a restaurant to the right for the Sunday roasts which come in small,medium and large sizes,and to the left was sandwiches,cakes etc.We shared an egg mayonaisse platter with chips,the sandwiches were excellent,and the chips were spot on too.We order a couple of cakes for deserts,fruit scones x 2 and with a pot of tea for one and a large coke this totalled £12-90.....really good value. There is also a small play area for kids.Some reviewers have added that service is slow,and they do have a point however the food did turn up fairly rapidly after a good wait in the queue beforehand.The staff were excellent and took their time to ask you if everything was okay etc......quietly impressed.visited June 26th 2016.

This place is a great all rounder, helpful and friendly staff and quality food. Nothing is particularly expensive and you never leave hungry. Impressive.I took my father and found the staff to be great with helping him, as he's hard of hearing and not completely mobile.

Have always found the menu very good. food always piping hot. Saff friendly, helpful and very polite.

It is probably a little early in the season to see a garden centre at its best, but there was already a very good selection of pots in stock (which was what we wanted to see), though a rather weird assortment of 'leftover' goods in a polytunnel didn't add to a feeling of quality. Staff looked very busy moving things around, which made it more difficult to get advice or information; we wanted to know about delivery, but there was no sign of anyone on the information desk, so we just gave up. There is a very good selection of gifts and other items in the main building, with a comprehensive display of wooden furniture Service in the cafe was slow. Our coffees were from a machine, and as the waitress walked off to do something else, were spoiled when the machine 'decided' to do a cleaning cycle and deposit the results in our cups too ! Having said that, coffee was fine, and the cake we shared was tasty and a good size. Menu looked fine, with some nice options for children.Toilets disappointing: basic, not many of them . Would have expected something rather better based on the kinds of 'quality' merchandise they seem to be aiming at.

Nice welcome by the staff, shown to a nicely prepared table. Nice pot of tea and large cup of coffee. Nice selection of sandwiches, prawns, egg mayonnaise, chicken mayonnaise and lovely fresh bread. Good selection of scones and mini gateaux. Offered more tea and coffee if required. Plus a great centre to walk and peruse around lots of interesting items on view in the garden area plants, furniture you name it they have got it.

We bought a train set for a foster child for Christmas. Understanding that things can always go wrong with train sets, we were still expecting the set would work. It didn't. That alone would not lead to a bad review of Roxton. What does is that the train set is obviously one that has been returned and sold again unchecked. The screw holding in the batteries was missing, the on/off button does not work (it cannot be turned off without removing batteries) and three sections of the track are bent and won't fit properly. It can be returned but it's Christmas and trying to explain to a three year old that his present does not work.is not easy. I will not shop there again.

My Art group held its Christmas dinner here recently. We had our own part of the restaurant. We had all pre orderedWe were all served quite quickly table by table. My turkey roast was very good and tasty, as was dessert.Everyone on our table of ten agreed that the meal was very good.

We have been going to Roxton for a number of years and we have watched it grow. The restaurant and shop have improved immensely under the new owners.There is a very good choice of menus in the restaurant and should satisfy all. There is plenty of room and siting by the wood burner just adds to the pleasure this time of year. We have never had a problem with the service or the time taken to get the food.The Christmas shop is excellent and the Christmas train (adults and children sit in it) was enjoyed very much by our grandchildren. There is plenty of Christmas food available to complement your visit.There is ample car parking and it is well worth a visit.

I went here with my wife for lunch. It was a Saturday but they were not busy, only about 10 other tables were occupied. We both ordered salads, simple enough to prepare, you might think, but 35 minutes later we were still waiting. People at other tables were starting to complain about how long food was taking to arrive at the table, so we complained as well, and about 10 minutes later the food arrived. As is so often the case with places these days, there was no obvious manager in sight, and if anyone was in charge of the restaurant then they were rubbish at their job. If you only want a drink and a bun, that's fine, but a meal? Forget it.

Was visiting the maze with family and decided to have lunch in the garden centre restaurant. We ordered 3 ham and cheese paninis and a jam sandwich for my granddaughter as part of her snack bag. We waited just over 40 minutes for these to arrive! Having said that they were very tasty hence 3 stars instead of 2 and we did get extra drinks for free, but we had to ask for them. Apparently they were a member of staff down and the restaurant was busy but still couldn't believe it took so long to prepare what was basically a ham and cheese toastie and the majority of customers arrived after us! Bet their wait was an hour or more! Won't be back.