Rowood Fish in Solihull

tried to call, was hung up on 4 times. food was set as delivered 30 minutes before the driver arrived

Me and my partner have ordered from here tonight and we both had Donna meat in pitta little did we no when it got delivered my food was stone cold and my chips where dry my donna meat was like carpet I ask for chilli sauce on my and my partner donna in pitta it was like they used a hole bottom I also found a black hair in my Donna meat both food have had to go in the bin the delivery driver said he never had change and tryed to ask my partner for the hole 20 pound even tho the order was 12 pounds would be grateful if we could speak to the manager or a refund could be put in place this is not exceptable

Very good quality food fresh social and pizza deals worth it

Chips undercooked, battered sausage tasted rank, salad on the burger was brown! The biggest waste of money! Never again!

Piping hot food. Really nice and found an extra scallop in the order too thank you

Food was perfect! Came really hot steaming tbh and tasted delicious took to the park for pizza in the park for dinner

my favourite takeaway, great food, the best stuffed crust pizza ever! I had a small issue with part of my order missing but staff were brilliant, very friendly, it was quickly sorted and an extra pizza sent as an apology. will definitely order again.

Great food and service as always!

An order made at 7.20 Monday 24th June just didn't turn up. I tried calling but it just rang out. Shocking service

always a pleasure to eat at the Rowood

All good excellent food & service

Great service and delivery. Food was delicious

food delivered on time and warm. Garlic bread with mushroom was a bit bland. The veg pizza was a little bland until I tried the stuffed crust. It was tasty, but it was the first time I have ever had a stuffed crust, where the cheese inside was quite runny. The cookie I had for desert, tasted a little strange and was quite oily in consistency. Although the food was ok, I won't be ordering from here again.

Order arrived early, food was great

great tasty food. ready earlier than expected. thanks

Phone number on flyer and website not working I just wanted to make an order online

We have ordered from rowood on numerous occasions, always good value and large portion sizes, whenever on rare occasions there is an issue with the order, they are quick to fix the problems even coming out of there way to fix the issue Would reccomend due to the generous portion sizes and there pricing 👍

My chips were absolutely disgusting old tasting and rubbery he microwaved them infront of me!

Ordered and paid via deliveroo, 15mins later getting a call demanding further money be paid towards delivery. Steer well clear from this scummy lot, Money better spent elsewhere.

Absolutely Vile! Thought I'd stop for some chicken meat n chips. Chicken meat was slimy and chips cold as well as a hair in the chicken...literally disgusting! How is this place in business??

Chips were RAW hard and inedible put my entire food in the bin! A Chip shop that can't even cook chips says it all.

12 orders for work friends, £80 worth of food = not 1 happy customer food is shocking. Wouldn’t feed it my ex mrs ! Lazy service too

Disgusting. Needs closing down. Do not use this chip shop 🤢🤮

Disappointing. Cold chips and cold sausage. Would not use again.

We ordered fish & chips with mushy peas for 4 people, with free 4 cans of drinks as were shop specials. Took about 15 minutes to cook. Got them home and most awful fish & chips. Chips were soggy and many had black spots of bad potato which should have been cut away before chipping. The fish batter and fish were fairly tasteless. Most of the meals were given to wildlife. At least the drinks cans were okay. We should have guessed as only £6 a portion.

The order was over an hour late, was cold and items were missing. The restaurant refused to offer 20% off as the app stated. I rang to inform them and they said nothing more they can do. They refused to refund me or re deliver the missing items. They have stole £45 of my money. The staff were very rude and unhelpful.

Ate from here several times however don't believe the food to be made fresh daily.. and on the last two occasions I suspected the chicken to be spoiled.

Do not order from here they never delivered my food I rang them and told me 5 minutes it’s been more than 5 minutes they close at 10 I will be making a full complaint

Great place, super service, we love it!

Food was stone cold meat was dry 😒 won't be going back phoned to complain and told nothing could do😤

Ordered a take away... 90mins later me and the kids are still waiting, said it left the restaurant 40 mins ago... so it’ll be freezing cold if they do suddenly turn it. Itll be disgusted if they care that little for my children’s health that they’d deliver food that left their restaurant 40 mins ago! You should accept orders you can’t supply, and Uber eats were absolutely useless too. AVOID. Check the food hygiene rating too, wish I hadn’t bothered!

Rat burgers and cardboard chips

Very nice chippy freindly staff could do with cooking chips for longer but other than that very nice

Just had a delivery from Rowood Fish bar have to say it was quick, delicious and hot x Thankyou

The fish was soggy and my family and I don't feel great after eating it. Didn't finish the food.

Great pizzas and fast friendly service! We've never had a bad meal from here. It's great being able to order online too.

Wish id read the reviews before going. Worst mini fish & chips i think iv ever had. Was a struggle to eat the few mouthfuls that i did.. writing this review before i have something else to eat as the food they served me is only good for the bin and thats where its ended up. Avoid at all cost.

Avoid this restaurant like the plague as the staff members think it is appropriate to use abusive language towards it's customer. The food is always late, cold or not cooked dont bother ordering as you will be disappointed.

Good value for the amount of food you get. Kids love the pizza. So far delivery has been on time, this week it was earlier than expected 🙂

Chips were cold. cookie dough not cooked. called the shop. Very rude manager who called me a liar and told me to contact just eat even thou cash was paid at the door.

Ordered a takeaway at 18.51 told it would be about 45 minutes. At 19.57 I called to ask where our order was and told that the delivery man was on his way. At 20.23 still no sign of our order 5 Minutes later the delivery guy arrived. Bearing in mind we are only 2.5 miles away from the shop. My husband check the chips as part of our delivery and they were stone cold as it has taken 1 hour and 40 minutes from our original phone call he refused the delivery after a discussion at the door where the delivery man was advised to take it away. The manager then called us back as said do not order from them again and had a heated discussion. We have used Rowood for over 13 years this is absolutely disgusting service expecting us to eat cold food after 1.40 minutes after placing the original order. How rude of the management. NO APOLOGY JUST ABUSE.

Over microwave food absolutely disgusting

Very slow to serve, had no kebab so was waiting just over 15 mins to finally get our food after ordering it

Food would be better if it was fresh and hot on arrival of delivery

It's an excellent place; however when I ordered from you on Friday via Just Eat you charged me a £1 delivery fee and a 50p service charge. I'm not sure why these charges were applied as I paid by cash on delivery and would only usually get charged the 50p if paying by card and no delivery charge is usually applied at all. I already left a positive review for you on Just Eat at a time I wasn't thinking straight, however I just remembered about these charges, if there's a way that you can respond to me about this, I would be grateful please as it's a lot for people to have to pay on top of food.

Very nice fresh food and quick. Good services to.

This is one of those places that most of the time the food arrives tastes great and is cheap. But on the occasions that they get it wrong, they get it wrong badly. I have waited over an hour and a half on one order and when it arrived it was cold and had items missing. When I phoned to find out what was wrong there was no apology.

Food was cold, had to pay an extra £2.50 when my food arrived even tho I’d already paid for my food and the delivery and my pizza tastes like curry. NOT happy and will NOT be ordering from here again! What a joke of a business.

Had the worst meal ever with my other half he would never recommend to anyone, food was so cold very disappointed would never use the place again!

Half the order was missing then second time around still missing, poor quality and cold pizza.

Ordered pizza yesterday it wasn't fresh. cooked earlier when received order warmed and delivered made me very sick had to go to gp in the morning when called and complained abusive language was used would not recommend anyone to try and go to hospital food authorities should take action on these unhygienic shops

Ordered food to be delivered and took ages. When it finally arrived items missing included chips, pop, sauces. Called to complain and they said they'd send chips waited over an hour and driver called to tell me to come downstairs (I live in an apartment) went down and waited on pavement in the cold for 10 minutes and nowhere to be seen. Tried calling driver and shop and nobody even replied- when I eventually got hold of the driver he was rude and abrupt. All original order cold and horrible and I chucked it all in the bin. No customer service skills and I will never order food here again

I ordered pizza & milkshake was lovely thank u guys

customers leave there rubbish outside looks like a doss house from outside

Go a lot especially when out and hungry take a while to come to the counter so me and my friend always make a conversation and speak loudly so they know we are there does take a while for garlic bread cause they have to cook it but other than that it's completely fine xxx

I went into the chippy for the first time, the service was quick the prices are cheap and the food taste absolutely marvellous, It made my taste buds do a little dance in my mouth. not a bad word to say about the place.

Terrible. Had a large family order at a delivery which was phoned ahead of time. They forgot the Calzone so when we notified them they said it would be possibly a 2 hour wait! When we stressed it was their mistake and we just want the food ASAP and we were not happy the response was "what are you gonna come down here and beat me up?" !!! An astounding response! Basil Fawlty level of customer service. Do not use this place.

Great food, a bit slow on the delivery other than that, can't find of any negatives! Defiantly worth the order!