Barrel & Stone in Solihull

I gave this a 5 star rating cause this is one of the best kfc I have had. I been going to this one a while and the staff are always friendly. Also every time I have this kfc it always hot which is rare and the chicken is always fresh and crispy and juicy and also you always get a mixture when you order a bucket which is nice.

Solo fui porque mi aplicación Vodafone me dio una bebida caliente gratis y un rollo de tocino o salchicha. Los rollos estaban en el mostrador y hacían ping en el microondas durante unos segundos. Presumiblemente rollos blancos y tocino previamente congelados de origen desconocido. El café estaba bien, pero el rollo era solo comestible. No se ofrece azúcar ni ketchup, y ninguno es visible en ninguna parte. Las salchichas se veían bastante asquerosas. No pagaría por nada desde allí.

Ordered on line using the Big Johns App. We did not get the 20% discount for ordering on line as the telephone message when you ring the Chelmsley wood branch on cooks lane 0121 770 9555. We use to get it when ordering before but when I finally got through to the branch they said that they had stopped this offer for existing customers who have ordered before and is only available for new customers, but when you ring the number it does not mention this and feel duped into paying more than what I was expecting and the chap within the branch wasn’t helpful. May take this up with trading standards as false advertising. Andy

ok as we know unfriendly staff i can live with that but to be charged to sit in drinking out of a plastic or paper cup on a wooden bench freezing cold in the winter is a big insult the place is nearly empty most of the time dont the management want people in there take away only? could this be the final nail in the coffin for this joint, try upstairs in john lewis where you get good friendly service served in real cups for no extra charge.

Poster in window £8.99 any size pizza. Nothing about have to order in store or online etc. ordered 2 pizza in store charged £20 instead of £17.98 Told girl at counter who bought pizzas out. She called another worker said wait for the manager who served me who was upstairs. Waited and waited. Asked again eventually manager came down. Made excuses about why he charged me £20. When i got home one pizza looked nothing like what i ordered but too pissed off to go and return. Never seen so much poor service poor pizza quality misleading pricing and unhelpful management. Will never be going there again