Based on 103 opinions finded in 1 websites
Based on 103 opinions finded in 1 websites
Nº 180 in 217 in East Renfrewshire
Nº 26 of 27 Other cuisines in East Renfrewshire
Opinions
Hadn't been to the park for over 25 years and had fond memories of the cafe. Well - we were extremely disappointed of the new version. Walking into it was like walking into a motorway cafe from the 70's. We picked up our trays and cutlery (like a works canteen) and saw that there was a long line of different service points but had no signage as to where you went/how to order food or drink. No menu - other than the vegetarian menu - was noticable. Eventually found the menu and ordered 3 meals and drinks. Everything was done by pen and paper - no electronic ordering by the staff. The food came fairly quickly - but it was quickly established that it wasn't freshly cooked but batched cooked and reheated. I had a baked potato with coronation chicken (which was horrible diced chicken in a tasteless sauce) served with a teaspoon of coleslaw and tiny salad. The potato looked like it was originally cooked well but it was lukewarm and didn't have a crispy skin. My husband had a chicken burger - which was a cheap battered burger (lukewarm) served in a cold bun with no coleslaw (that was supposed to go with it). My daughter had a cheeseburger which she said was hot - but on inspection wasn't. Again no coleslaw. Both said the chips were good! Probably because they were freshly cooked. My daughter asked for tomato sauce and was given 2 - when she asked for more she was told she should be charged for them! I thought single use plastics were not supposed to be used now? The beverages were ok but we all felt that the £46 price was far too much compared to other outlets. Back to Caulders for us!
Jules8865 . 2024-09-22
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Went in with my wife for lunch. Only thing that tasted ok was the coffee. I ordered a backed potato with coronation chicken. The potato was inedible, chicken was ok. Cutlery must have came from Ikea. Knife could not cur butter, not surprised, the skin of the potato was brick hard. Plates were very small to make you think it was a large portion. Prices matched a hotel on High Street. Never Again. Park is nice for a walk but Indian run coffee shop was disgusting.
Robert L . 2024-09-01
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Worst experience ever, horrible manager (blonde old woman) she’s very unprofessional and rude! please spend your money elsewhere! It’ll be way cheaper and better quality I promise. They reuse unopened condiments even if they’ve been sitting on dirty plates for hours. They add fees everywhere such as 20ml of milk 30p, a portion of butter 20p etc. all the cakes are frozen, nothing is fresh at all !!!! Most unhygienic and uncomfortable place I’ve ever been.
Liz C . 2024-07-22
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The food is ok but way overpriced. Really rude manager (?) guy shouting at his staff in front of customers. If I hadn't already paid I'd have left, so unpleasant!
annemargaretscott16 . 2024-07-17
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Not great, when going to pay for order, the asst charged which came to £48.80 !, then when we went to walk away she said hadnt noticed pkt wafers on tray so charged then again. When food arrived something was missed off our order when we asked the asst to get it and told him girl hadnt taken order correctly, he said oh you will need to get it yourself so I had to leave my warm meal to go cold and go stand back in the que to order portion chips for grandson which charged 3.90 so all in lunch was £55.70.Not impressed to be honest-also portion size small
610Cath31 . 2024-06-25
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Brilliant food, best fish and chips in West Lothian and beyond.....lasagne also top notch....we go regularly as food is consistently great. Highly recommended.
Wull B . 2024-03-01
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This place is an absolute rip off. Sponging off pensioner’s Cold crap Tika chicken with a baked pototae nearly £9 And it was crap!
Scott C . 2023-10-30
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The food and surroundings are very comfortable. Many people were having something more substantial than my coffee and scone, and it looked pretty good.
Tabby2011 . 2023-10-25
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Entered the cafe and there were two tables available both with two tables joined together and about 4 trays full of plates and rubbish piled on each . Bad enough no one was cleaning this mess !!!!! Cleared it ourselves , wiped the table ourselves and sat down. Looked at the menu! Ordered two wraps with a few crisps , spoonful of coleslaw and a tiny bit of lettuce and cucumber with a dash of dressing. A fruit shoot and a volvic water and got charged over 19 pounds for this …. WTF ? A total rip off … even for Giffnock. Avoid this place …. You have been warned …. !!!!!
pete l . 2023-10-22
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Recently visited for lunch in the updated cafe in Rouen Glen Garden Centre. Really impressed with the new decor and seating, very modern and fresh. We had vegetable soup with a small bread roll, followed by a coffee and cake. All was delicious! Plenty of staff on hand serving and clearing and sanitising tables. Only negative point is that I would say everything is rather overpriced.
mirrenk_7 . 2021-06-21
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Thought I would have soup and a sandwich. The soup was reasonable even if it was only a dribble in the bottom of a small plate.I ordered a Coronation chicken sandwich, God only knows what I was served up with. It was disgustingQuite honestly if you want a coronation chicken sandwich go somewhere else.Not one member of the zombie staff thought of asking if I was enjoying my meal they were too busy walking around swinging cleaning sprays and avoiding going anywhere near their customers.I will never be back.Went to Morrisons and got a real coronation chicken sandwhich, certainly put this place to shame.
davidgI228QW . 2021-05-21
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I was charged £8.10 for the meagre offering pictured below. The brown bread was of the "no frills" variety. Dry toastie,very little cheese and a couple of rings of onion. 4 ready salted crisps, again of the "no frills" variety. The type of salad you would you seen on a plate in the 70's. The coffee! I asked for a white Americano, he asked me if I wanted a white coffee, I said no, just give me a black coffee with a little splash of milk. When I sat down..... it was a latte. ♀️ this cafe should be ashamed serving up food that cheap at that price. Needless to say I wont be back.
W662NHpatriciar . 2020-10-12
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Came here with some friends for a break after walking around Rouken Glen Park. On entry, no one seemed to be bothered about the track and trace form, but being good citizens, we filled in the form anyway and deposited it at the entrance.The place look clean enough. As many have mentioned, the place does look dated as it decorated like an old school British style cafe that probably has changed much since it was opened last century.There's plenty of options for snacks and meals, although each of us all went with coffee and a snack. I got a Mocha and an apple slice. The mocha was excellent and apple slice, felt soft and taste good. No complaints from any of my friends either.
macedonboy . 2020-10-04
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When we went I was very surprised that we had to put our own details on a clipboard that was on the table before you went into the café, for track and trace. I feel that this should have been monitored by a member of staff. How many people have used that pen before we used it. It made me feel a big uncomfortable.
patmac796 . 2020-08-22
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Ordered 2 rolls on square sausage, 2 teas,2 cakes.....£17.68...Absolute daylight robbery... On taking my first bite of my roll,I came across something solid hard in the sausage. Totally turned my stomach so couldn't eat...won't be recommending or visiting again.
Newtonmearns . 2020-02-28
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Ordered the veggies curry and veg sausage rolls, expecting something bland but filling. Very pleasantly surprised by the colourful and tasty curry, with perfectly cooked rice and flavourful salsa on the side. Also two very happy kids with their veg sausage roll & chips. Great fortifications for a winter walk!
Craigmil1ar . 2020-02-01
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1 Lemon & Ginger tea, 1 hot chocolate and 2 very dry fruit slices. £9.60p really !!Not at all value for money.
69plus . 2020-01-04
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The products in this garden centre are lovely. A good variety of gifts and garden supplies. However, the coffee shop isn't comfortable to sit in. It's very basic with two large TV's on the wall and is over priced. Food is nice enough but not worth the money.
lesleywbr0wn . 2019-08-23
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Had an unexpected visit here and enjoyed the ice cream. Not a great deal else really but worth a visit if your into plants and all that sort of stuff.
dsm68 . 2019-08-16
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We visited the Cafe while looking at garden ornaments. Car park busy but the Cafe very quiet. Cake selection bit bland and ordered an apple square and a donut Albeit both looked uninspiring. Also ordered a tea and a bottled iron bru.When we got to the tea area asked for a glass with ice. Advised no ice available.Went outside for a table but have to say the whole experience uninspiring.
george650000 . 2019-07-13
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On arrival, the place seems ok (being surrounded by the garden centre helps) but we had to move tables for somewhere to seat out two year old as the high chairs were filthy.When the food arrived, all became clear with the place, this is actually a cheap food stall priced up to seem like something it’s not. The £6 chicken burger was just a tiny, frozen processed patty I wouldn’t pay 10p for in a supermarket, and the rest of the food was the same.Not a place I’ll ever visit again, and wouldn’t recommend anyone does.
robertextra . 2019-07-07
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A fine place to visit at this end of the park. Leave the car here, go for a walk and then have a coffee before heading for home.
David R . 2019-06-20
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Cannot believe they even charged for an espresso sized babychino, but £1.20 is totally taking advantage. The scone was fine but the place is overpriced so not a good place to go with kids.
JennyJ460 . 2019-06-14
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The restaurant is large but quite welcoming. It is well staffed and generally kept very clean. There is a wide snack/bar meal style menu which is reasonably priced. The coffee is excellent barista style but the cakes are very variable in quality and not great value. Good place to chill out before or after browsing the extensive range of plants on sale.
David273_13 . 2019-06-05
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I had a chicken burger with chips here and it was pretty bad; everything had been microwaved from frozen including the sesame bun, which had turned almost rock hard on top. Chips were barely warm. The only plus point was the salad was fresh.
calmac46 . 2019-04-24
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Beautiful place but Coffe was rubbish. I ordered latte and it tasted like someone poured lot of milk in Americano. Rouken Glen Park is undoubtably beautiful place though.
amitd953 . 2019-04-13
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Worst place for a coffee! Place too large and staff too slow ..freezing in the winter! Decor drab and old fashioned
890donnar . 2018-11-06
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The Garden Centre seems to be well run. The shop area inside is huge and has plenty of gardening related stuff along with Christmas displays in September, dried flowers, gifts, pet shop, garden furniture. The plant selection is not huge- it feels like the cafe is bigger than the plant area but the plants are in decent condition and there is a reasonable but not extensive variety. Urban garden centres like this need to diversify and this business has done this successfully. The restaurant is pretty good for meals and coffees and, of course, cakes.
Kill0ch . 2018-08-27
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I had lunch in here with two small children who had something from the kids menu and I had a coffee. The children’s food was very mediocre. The chicken nuggets and chips were pretty standard but the macaroni cheese was tasteless gloop. My coffee was poor. However what finished me off was ordering the kids a cone. The younger one can’t eat a whole ice cream before it all melts so I asked for an empty cone ( to put a little of the ice crea in) and was charged 80p. When I suggested this was a total rip off I was told that they ‘can’t give these away free as they are expensive’, That’s just nonsense. I was looking for it free anyway but 80p is outrageous. I did not like the attitude nor the feeling that I was being majorly ripped off.
Eildon11 . 2018-08-07
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Great value for money Choice of cakes excellent Sandwiches excellent Hot food excellent Hot drinks excellent Cold Drink Cleanness excellent
kirstyroche86 . 2018-06-17
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Can't thank Adele enough! Went there with my mum, and Adele was wonderful! She served us our food with a hug thrown in free! Love this lady!
S L . 2018-05-17
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Traditional garden cafe, lots of food and cakes on offer, decor tired but plenty of tables & seating.
534wendyD . 2018-05-08
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We have been using the restaurant for lunch for some years now. They operate a loyalty card that entitles us to two coffee/teas a month. The quality of the coffee is very good and their snacks are also good. They do hot meals although baked potato in my opinion is a bit overpriced. The staff are friendly and the food is good.
GerryUK1947 . 2018-03-03
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Great double shot cappuccino coffee with Double chocolate cake. Loved it Thank you for the helpful staff for the advise
Haseeb G . 2018-02-26
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All 3 meals were very nice, baked potato small but accompliments better.
WeeLaura2016 . 2018-01-03
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I recently visited this place to meet friends for lunch and some Xmas shopping and have to share the fantastic experience i had.
Jet724776 . 2017-12-22
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First time shopping at the Rouken Glen Garden Centre, variety of Xmas goodies was thrilling, prices were reasonable, staff very friendly and helpful. Found the coffee shop an ideal place to rest our weary feet and to demolish the delicious fish and chips (tasty!) we ordered. Actually it was a great menu, will def pop in again for a coffee and pudding! Nice experience.
shabshah . 2017-12-20
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Me and my wife usually go to the Rouken glen garden centre coffee shop for lunch
19oj . 2017-12-20
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This is the best garden centre in Glasgow in my opinion.
craigmcarthur . 2017-12-04
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Realised I've been visiting the garden centre since I was a wee girl and now I'm in my thirties and taking my own baby! The cafe is great for a visit any time of year but during the summer is great and also the festive...
Thomohawk86 . 2017-12-04
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I had such a wonderful time at Rouken Glen Garden Centre's Christmas shopping event it really got me into the...
cfcrom28 . 2017-11-20
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Lots of fun and great atmospher. Definitely in the diary for next year. Saved more than the £4 entry on...
Cathiem1234 . 2017-11-17
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Attended Xmas Event tonight with my family, after arranging with Cafe to provide a Gluten Free option (Coeliac Disease) we discovered on arrival that they had set this small table out with the rest of the Buffet (rather than keep it aside as discussed before buying tickets) and there was no food for my either my husband and daughter. We were really annoyed and upset as we had been looking forward to the entire event. My husband had medication he needed to take and has to take with food, cafe staff could only offer tea/coffee & would source a piece of GF cake so he could take his medication. They advised us to take up our grievance with the manager and ask for a refund of ticket. I approached the manager who agreed to give us a refund once I explained the situation. I then went back to the cafe to join my husband and daughter, were he had his tea and cake whilst taking his medication. The buffet looked delicious with mulled wine on offer too, but I was so annoyed that my husband & daughter couldn’t eat that I decided to just have a coffee with my family and leave. I picked up a 1/4 egg mayo sandwich, my daughter a plate of grapes and small irn bru. Once we finished we approached the manager who advised us that he was not prepared to give us a refund. He had been watching me/us the entire duration on Camera and said you had a coffee and cake, sandwich too. I was furious that he was monitoring us and again explained my husband needed to eat to take his medication and it was only a cake n cuppa, not the lovely buffet everyone else was enjoying. His response was “you had a sandwich and you put a cake in your handbag”. The cake was the half which my husband couldn’t finish as it was carrot cake which he doesn’t like. My tiny sandwich was 2 bites, barely enough to feed a mouse. Rather than being apologetic about the situation and their mistake at putting small Gluten Free option out with rest food which had been consumed by folk who ate, not for allergy reasons (Coeliac Disease) but for just a healthier choice, he said “I’m only prepared to refund one ticket and pushed £4 into my hand”
Aileen B . 2017-11-15
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Ate here and found lunch ok. The cheeseburger was tasty: although cucumber is not a good addition. The Seasonal panini was quite tasty.
Fergal1 . 2017-11-14
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Perhaps not the most attractive of places to eat but the food is good and very reasonably priced and the staff are friendly and efficient. Why not combine shopping for the garden or gifts with a meal - my Mum and her friend have lunch there almost every week after a class and nearly always come home with a plant or some small item to put away for Christmas or a birthday. Definitely a favourite garden centre!
Huggles7564 . 2017-11-13
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Visited today for a bite of lunch. After waiting 15/20 minutes for two baked potatoes which cost in excess of £15.00 my friend asked how much longer it would take to fill the order. She was advised that it would be another 10/15 minutes ! You may well be asking yourself "how long does it take to slice two potatoes and place a filling in them". After this time ran out she enquired yet again how long we'd have to wait only to be told it would be a further 10 minutes. At this point we decided to have soup as this was the only hot food instantly available. The cashier advised us we'd be due a refund of £8.00 . At this point we pointed out that perhaps as a good will gesture for having waited in excess of 35 minutes for food which didn't materialise that we shouldn't pay . After referral to the manager we received a refund of £15.00WE complained to management and were advised that the kitchen was extremely busy due to the high volume of diners in the restaurant. However, one would assume that at this time of the year management should have contingency plans in place for such an occurrence.Will I use their restaurant again? An emphatic NO !
fatzcat . 2017-11-11
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We went today for a look at Xmas goods and decided to have a cup of tea and cake , we only have this as they don’t do ham !! So toastie was out. Tea was cold and why get a pot of tea and only give a pot the size of the cup and put the teabag in the cup??. Now the cakes were a pineapple cake which was ok and the other was a strawberry tart but was all pastry and brick hard !!! . Lots of better garden centres around do massively better stuff.
aduffin190968 . 2017-10-22
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Totally recommend this garden centre ,(because of the blonde woman who wears her hair up that works there ) the advice on what to buy & any questions are all answered . She has a wealth of knowledge & a really helpful person when ur not sure what to get.
Mariemacd . 2017-09-30
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Came here for lunch. Ordered two chicken burgers and chips. Not very impressed. Not chicken fillet but minced chicken just like the Birds Eye crispy chicken steaks you get at Asda! Maybe that's where they buy them from. Over-priced for what we got but the cakes were nice. We might return for tea and cake but wouldn't bother returning for lunch.
Marie C . 2017-08-22
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Visited with my mum for a bite to eat and a coffee. The restaurant area is very outdated and rather tacky. The staff aren't particualrly friendly and the food is okay albeit vastly over priced. It is all self service and it feels like there is a focus on staff productivity rather than hospitality. We presented our tray for pricing and showed her the slip as our hot mains would be brought to the table. Upon our mains arriving we were told we hadn't paid for the soup despite it being on the slip and a roll and soup spoon on the tray. This caused a whole scene which wasn't needed and was entirely the cashiers fault. Issue resolved after paying more money and various members of staff visiting the table to apologise, mistakes happen but we were made to feel at fault. Too may good garden centres like Caulders, Hayes and even Dobbies to waste more money in here. It's a shame as used to be really good.
anderson2906 . 2017-07-23
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Shabby slow service expensive for what you get. Have not been back this year but if the toilets have not been up-dated since last year they should have been. Will go to the cafe near the pond in future.
gardener163 . 2017-05-18
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We just went in for a we look around.bought a couple of thing's. Went into the coffee shop. We just got hot chocolate.
shirley M . 2017-04-26
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Dirty empty tables, disorganised staff & food way over priced and cold ALSO CHARGED A £1 FOR EXTRA TEA BAG IN CUP Awful place.
justin186534 . 2017-04-09
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We visited here last week with our grandchild for a walk around park followed by visit to Coffee shop. This place could be used as a setting for Dr Who as it seems to be set in a timewarp from 25 years ago. The only thing this that has gone supersonic is their prices. It is a pity and really needs a makeover.
Kirktoncoll . 2017-04-05
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On arrival we ordered three soups, I was then asked if we'd like it with a sandwich which I thought, yip, I'm starving, why not. The two others just said they'd have the soup as it would be too much for them to eat. Wow. They shouldn't have been worried. When it arrived, I've never seen such an enormous sandwich..... One slice of bread with a small amount of grated cheese in it. That's it. Would have been better with the soup on its own that came with a bread roll. Far too expensive for what you're getting. Four quid for a bowl of soup that had been reheated more times than I'd care to imagine. Not tasty at all. I normally eat everything and rarely have an issue but I can safely say I will never be returning here for food again. I'm writing this while still in the 'restaurant', just about to leave and go for some lunch as that barely even registered. And I'm 25 quid lighter!
kingrib_supper . 2017-03-17
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Like most garden centres anywhere, Rouken Glen has a coffee shop. It is a large cafe, which is good because it can get very busy on a weekend and during the school holidays. Bright and airy, fresh and modern, it has a great selection of teas and coffees, cakes, sandwiches and hot dishes. It has an outdoor section which is great in the finer weather. I think it's a little on the expensive side but then they have a captive audience really. But at least it's quite good quality.
ScottishGrace . 2017-02-22
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The cakes and coffee in the coffee shop are well made and taste delightful. There is plenty of space to accommodate people and wheelchairs. They have a range of comfy sofas and table and chairs to sit at. Give it a try you'll not be disappointed.
Tracy M . 2017-02-10
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I've been a regular visitor to Rouken Glen for many years, but sadly I have to say that it is going down hill. The pricing in the coffee shop is becoming a little un-realistic for the quality of the products offered and the quality of the service and surroundings. Always under-staffed at busy times, cleanliness suffers and food can be sent out to tables before you've taken a seat because the queue for hot drinks is ridiculous. Table service is not offered for drinks - if you could place a complete order, it would be far simpler. Home baking is still good, but unless I can go at quiet times, I've stopped bothering. Hot food portioning seems to be a little eratic, with general down-sizing seeming to be the tend, but with prices increasing. Most of the staff are lovely, though, if at times a little stressed. The garden centre itself is in drastic need of some TLC. Toilet facilities are a bit of a joke at times and the stock seems to have gone into an ealy 1990's time-warp. They always seem to be behind the times, and again, pricing can be a bit bonkers for what is on offer. Plant quality is often very poor, and someone really needs to assess how gift items are displayed. Christmas stock however, can be good and for early shoppers it's available from August! Popping in after a long walk in the park is fine, but no longer going just for the centre. Sorry, guys - but you need to get your act together a bit.
littledormouse . 2017-02-01
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Went for a (muddy) walk around the park then popped in here for a quick panini, one with Mexican chicken, the other with Brie and cranberry. We were served quickly and both paninis were tasty and served with a small salad garnish and some chips. Not fine dining but better than we expected and reasonable value.
fmck49 . 2017-01-08
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Busy day at garden centre. Ordered a panini but still had to wait in queue for coffees. Panini ready while I was still queuing. By the time I got coffees then had to queue to pay the chips were too cold to eat and the cheese in panini had congealed. Certainly last visit. Wasted money as unable to eat this. A better system is needed when cafe is busy.
Lynn-e-2011 . 2017-01-02
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Christmas is definitely the time to see the garden centre as the decorations and ambience is lovely!! However we use the garden centre all year round as the quality of the plants is far superior to elsewhere (and I now live on the other side of the city!)The cafe is worth a visit, they have a huge range of cakes so it's hard to bypass it when we visit! :) It's reasonable and comfortable and the staff always make you feel very welcome and have a smile which seems to be hard to find these days! I come here with my husband/grandparents/parents. If you find yourself in the area, I would recommend a wee visit (and a cup of tea and cake!)
Thomohawk86 . 2016-12-27
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The place to visit, at this time of the year, all you need in the garden department, all you would need at this time of year, Christmas decorations, Christmas trees and all other goods relating to Christmas, apart from all this all other goods on sale are worth a look, it is also worth visiting the restaurant, a very good selection for all tastes.
Larry S . 2016-12-07
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This is good for a quick tea or coffee but main meals are pretty average. At times it can look in hospitable, not cheap and average value.
Johnjo2941 . 2016-12-01
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Popped in for lunch with my wife and two great nephews. Ordered four baguettes which took 25 minutes to be served so much so we had to rush and the boys didnt get the cake they were looking for.. £30 for 4 baguettes and soft drinks is a bit pricey.
stegman63 . 2016-10-11
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This is a must visit if you are in the area, or if not make the effort to visit. The garden centre like many others boast lots of different items ideal for gifts. Great parking facilities and the park surrounding the centre is fantastic for families or dog walkers. The only draw back is the Café, most of the tables needed clearing and the prices were a bit expensive however the food was good and the cakes delicious If you are visiting with children on a tight budget take a packed lunch. Overall very good well equipped garden centre.
suzanne s . 2016-08-24
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This place is so dated, boring and lacking in any character or imagination. Really do yourself a favour and go elsewhere.
AliceFelix . 2016-08-12
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Imagine a group of 48 arriving for lunch? staff coped admirably providing quick service with fresh prepared lunch (pre-ordered) in a set apart section. no tantrums or hiccups. Worth 5 star review
sbgalla2 . 2016-07-28
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I went whilst at a community walking group at the park quite pricy however good enough People to help you at the checkout etc
davidmartin1983 . 2016-05-07
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Nice setting and quite roomy but not terribly busy place. Atmosphere here leaves a lot to be desired. Could be so much better. Prices seem bit high. Reasonable variety of food but didn't see many people buying. Staff were generally unsmiling. Coffee ok but pricey for small cup. Tables and floor not very clean. Would not be my first choice for cafe/restaurant but garden centre is well stocked.
LizC1609 . 2016-04-25
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After busy morning buying plants , trees, gardening equipmetc a visit to the Cafe offers both sandwiches and full meals. Menu fairly stable not a lot of new dishes and at weekends can be busy. Get there before 12 noon after a walk round Rouken Glen Park for a Roll and egg
Fionnphort . 2016-03-24
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I had a shock at the cost of two basic tuna sandwiches with a coffee and a tea plus one cake: just under £15! A bifurcated cherry tomato with 3 or 4 crisps and a couple of lettuce leaves did not justify this price. The ambience left a lot to be desired also. We won't be returning.
MoiraJGlasgow . 2016-02-13
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We visited here Friday 18th Dec. with my grandson hoping to see Santa but we were disappointed to discover that despite his Grotto being there it's Closed mid-week ..... we had to go to Dobbies at Braehead to find him!That said, we did have a very nice Hot Chocolate & Latte here both of which were very nice & reasonably priced.
Robert S . 2015-12-18
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Looking forward to visiting santa all week. Wish I went elsewhere, paid £13.00 for my 16 month old and my 7 year old. The grotto wasn't up too much at all, and after kids seeing santa we went to get a toy. I was so shocked every toy was for 3+ years. I asked the girl if they had baby toys 12+ she said no. We landed up picking up truck set for my baby wen opened it it fell apart and the combine harvester tractor that totally fell apart. Probably cheap crappie from £1 shops. The grotto getting shorter every year. NEVER AGAIN!!!!
lucyandgeorge . 2015-12-12
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Not one of the best garden centre tea rooms I've ever visited.The staff were really busy and looked under too much pressure on a very busy Sunday. There was only one chap serving teas and coffees and, given the slow speed of the coffee machine, the queue just kept getting longer and longer. That said, they did try and be friendly and helpful but they really needed some help.Given the location, I shouldn't have been surprised but prices were pretty high. We paid over £8.50 for two teas (teabag in cup, pot of hot water, too little milk), a scone and cake.Might be a different story through the week but I'd avoid the weekends in future.
macindog . 2015-11-23
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Great soup lovely cakes well worth a visit lovely garden centre to add to the mix nice main courses too nice place
weesam . 2015-11-01
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In "recent" years Garden Centres have latched on to the fact that in-house cafes/restaurants are money spinners and this is a prime example - especially at weekends when they are packed with families. Spacious, airy and despite the high footfall the staff keep the queues moving and tables are cleared regularly without appearing to hustle customers out when their meals are finished.
granPaisley . 2015-09-29
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Xmas goods on display which was a surprise when we walked in. Lots of goods and food to buy.The tea room was very good. We had 4 little tarts which were very good and 2 teas and 2 coffees.The Outdoor garden was very nice. Lots of parking.
damien . 2015-09-29
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Just visited the coffee shop with the family, one of our regular weekend haunts but sad to say we won't be back. Did always think it was very overpriced for food that wasn't very good but after being majorly ripped off would definitely recommend Never Go There!My mum was overcharged for the Soup,Sandwich, coffee deal advertised on all the tables for £4.99 to be told that the deal wasn't on at the weekend by those serving the food.When she had paid she then discovered that the offer on the table didn't mention anything about that The Staff refused to refund the difference and said it had been a mistake to have the offer on the tables. when she again complained she was told to speak to the owner/Manager who in turn told her he apologised as the offer was indeed on at the weekend and it wasn't his fault that his,Staff had misunderstood that.He then refused to refund the overpaid amount on the bill saying it was too late and that we should have queried the bill at the Till - (which we did) Even THOUGH He Admitted we'd been overcharged. What a blatant disregard for customers and a wee visit to Trading Standards come next week In summary use the Garden Centre to get out of the rain and to use the toilets and bring your own picnic.
RosieG7 . 2015-09-26
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Service was slow but was busy got a sense of chaos about it . Place is very noisy - decent soundproofing ? Coffee was really nice but strawberry tart was soggy - a wee tip to staff - when replenishing cakes - take them out of factory packaging in the kitchen - in front of public takes away the mystique
Renfrewshire . 2015-09-13
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Very fast service, pleasant helpful staff and good range of fresh food including a childrens menu. The actual restaurant is quite basic but clean and pleasant surroundings.I had the macaroni cheese, good sized portion and a nice salad with it. Service was very quick, and the meal was reasonably priced- £30 for a meal for five people (2 children) that included 2 starters and drinks. Would recommend and will be back.
elizabeth o . 2015-08-19
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A welcome break when spending time with trees and plants. Have been before and will be back. Good value for money.
19JWM50 . 2015-08-15
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We ordered a chicken tikka pannini for me, a chicken tikka wrap for my eldest son and chicken nuggets, chips and peas for my youngest son. The food was brought to the table in three batches with more than five minutes between plates. The childrens' meal arrived with beans instead of peas and had to be sent back. I haven't seen chicken tikka with as much red food colouring in a few years, the colour has no bearing on the taste of a tikka marinade and unnecessary additives should be minimised. We effectively dined separately. The place wasn't busy but tables were uncleared and spilled food was on the floor. Won't be back.
Michael M . 2015-07-25
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Lovely lunch with my friend. Perfect if you are out a walk in the the park as they have a dog friendly area.
franc01961 . 2015-07-22
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I visited with friends for lunch but won't be back. Dry bread, limp salad and unappetising looking food.
Marthab124 . 2015-07-07
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Food is lovely. Cakes to die for. Long counter area with different places for service. Staff not always available at all areas which sometimes means backtracking to show the next member of staff you find what you want from the previous counter.The lady on the till was very slow which meant that a queue quickly built up. The till was in an island area and as the bar round it was covered in boxes containing crisps etc couldn't rest tray and had to stand holding a heavy tray for quite a while.Tables were cleared very efficiently.
walkstar2014 . 2015-06-22
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Occasionally visit the this garden centre with my elderly in laws for somewhere to get out rain on a wet Sunday afternoon. As i've been here many times over the last 20 years i have noticed that its not really moved with the times. The shop is a discombobulated mix of books, biscuits, ornaments, garden stuff and whole host of other overpriced consumerist garbage displayed in a vague and uninspired way to attempt to empty your pockets of well earned cash. This place badly needs an overhaul and a review of the sales business model to get new customers over the door. I only visit here under duress as my elderly in laws enjoy the blandness of this place. If you want garden stuff, do yourself a favour and go to the B&Q cathedral of consumerism in Darnley. At least that way you will knowingly get ripped off in a more pleasant and modern environment.
Scottish21 . 2015-06-12
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Visited on a Sunday afternoon. It was pretty quiet. The food was nice, the coffee was nice. Service was ok...but the place just lacked atmosphere. It's huge. Almost like a work canteen. The Garden Centre is great - but the coffee shop just average.
bc_webster . 2015-05-18
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I have been going to Rouken Glen Garden Centre coffee shop since it was no more that a glorified garden shed. Over the years I have watched it expand into the venue it now is and have accepted the inevitable price increases. I visited yesterday, 3rd May, my first visit in a few months and ordered 2 lattes, an individual cake and a tray bake which on my last visit cost £9.60 - yesterday it cost a total of £10.30 !!! To add insult to injury that tray bake was a much smaller portion than on previous visits so the price increase is even greater!!!Will I visit again? Not at these prices.
fatzcat . 2015-05-04
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I visited on a Saturday afternoon for lunch but felt slightly let down. Food was fine but not as good as on a previous occasion. Staff could have been a bit more welcoming and home baking not the usual standard. On the plus side, the food arrived quickly and was piping hot.
Marthab124 . 2015-02-22
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After a walk round nearby Roukenglen Park on a cold Sunday afternoon my wife, daughter and I had coffees here. The staff were polite, the £1.95 per cup was fair value and it was very busy with families of all ages. Perhaps some tables could have been cleaned more quickly but there was a constant stream of customers coming and going. I must compliment the Management on the freshness of the Gents. (Another well known Garden Centre company would do well to take note).
granPaisley . 2015-02-07
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Nice garden centre in a beautiful park. Had a browse in the shop and bought some nice little things. Impressed with the offering in the cafe, decently priced and blown away with my cupcake yum! Best Christmas display I have seen in a Garden Centre def worth a visit for that alone.
Forrest G . 2014-12-20
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If you happen to be in the garden centre and gasping for a cup of tea and don't want to walk round to the boathouse then this place is okay. No atmosphere, average food that is a bit more expensive than it should be.
Angela B . 2014-12-19
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The Rouken Glen Garden Shop has something for everyone, the plants, ornaments, furniture are of a superior quality. They also have a restaurant that is very spacious and sells lovely well priced food and is a nice place to sit with friends for lunch.They have the most amazing Christmas display ever and well worth a visit to marvel at all the lovely displays.
sylvia59Glasgow . 2014-11-19
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very popular and has high volumes of customer who come in droves to the visit the extremely garden/gift centre. The garden centre is particularly attractive at Christmas.However, because of its popularity,,the restaurant is very crowded and very noisy which might be OK if you have children . For a relaxed eating experience you might go elsewhere unless you are in for shopping as well. It is very good at what it does but I think a tad overpriced for the quality/quantity particularly where drinks are concerned.
AnnR455 . 2014-10-17
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Oh dear, where to start? So many things wrong here:The decor is tired looking despite it being recently refurbished. A very limited menu and very slow service. The serving staff seemed deeply unhappy to be working today and I don't think I saw a smile from anyone during our entire visit. The food leaves an awful lot to be desired. I had a chicken mayonnaise sandwich that appeared to be made from shop bought sliced bread. The chicken mayonnaise actually had no taste, which I admit was a first. It was served with about 4 crisps and some sorry looking salad. My wife had a bland tuna mayonnaise sandwich that was equally underwhelming. One of our party had to go and chase down his order and was told that the waiter couldn't find the table (we were sitting right by the counter with a number in our table). By the time we left, I counted at least 12 tables (not including ours) that needed tidying away with rubbish, half eaten food and dirty plates lying waiting to be cleared. Two sandwiches, a kids sandwich and two cups of coke came to over £18. Massively overpriced for what we got. Will not be going back anytime soon.
Christopherson78 . 2014-08-09
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First time visiting and came recommended. Met friends for brunch. 3 coffees and out order taken. Wasn't particularly busy and when we noticed another table that had ordered after us we asked for an update on our food and another round of drinks. Drinks came and no explanation given on food. When asked again was disappointed to receive abrupt response that food would be next to come out. Waited a further 10 mins for food. The food was delicious but customer service sadly lacking. Would not recommend. A simple acknowledgement would have gone a long way. We had to ask for the bill more than once. No tip given for the shortfalls in customer service.