Based on 392 opinions finded in 4 websites
Based on 392 opinions finded in 4 websites
Nº 146 in 217 in East Renfrewshire
Nº 22 of 27 Other cuisines in East Renfrewshire
Opinions
Me and my daughter went for cappuccinos & some cake s 👍🏴
scott hely . 2024-10-19
MORE AT Google
Staff always really helpful and friendly - they really make the place
Emma Wallace . 2024-10-15
MORE AT Google
Really friendly and kind delivery driver
Elizabeth . 2024-09-02
MORE AT Just Eat
Staff super lovely but £5 for a bit of bread, and a couple of teaspoons of tuna and cheese. Didn't realise it would cost £20 for 2 tiny innocent smoothies, a chocolate cookie and like I said 2 bits of bread with a ridiculously small amount of tuna on it.
James Robertson . 2024-09-01
MORE AT Google
Great coffee ☕ and friendly staff with a excellent atmosphere. 6sep. 23,colour and tables have changed. It looks more sterile now and not as welcoming as before. Staff still very friendly
Kenny H . 2024-08-23
MORE AT Google
Must have made this order an hour before it was sent out. Toastie was solid and the coffee was freezing and half full.
Gary . 2024-08-14
MORE AT Just Eat
Clean and tidy coffee shop with friendly service.
Kelly Moses . 2024-05-28
MORE AT Google
I always enjoy going to this costa whether it be to grab a take out or relax and work on my laptop. Friendly staff and worth a visit.
Tom Davie . 2024-05-11
MORE AT Google
No food delivered but marked as delivered.
Craig . 2024-05-02
MORE AT Just Eat
Popped in to purchase teas and a latte,I wasn't sure if one of the people took milk, the server gave me some milk which I thought was very nice
Elizabeth Bashir . 2024-04-17
MORE AT Google
Excellent staff very helpful and good service
Bill Gallacher . 2024-04-12
MORE AT Google
Visit frequently, always served promptly even when shop is busy. Staff always attentive and friendly.
Andy S . 2024-01-27
MORE AT Google
Order bacon roll, recieved sausage roll
Freya . 2024-01-24
MORE AT Just Eat
Bag was burst cups where empty
Julie . 2023-12-09
MORE AT Just Eat
Nice coffee. Comfortable surroundings.
Stephen Gavienas . 2023-12-01
MORE AT Google
Why accept an order when you dont have the stock to fulfil order?
david . 2023-11-11
MORE AT Just Eat
Sadly the foil cup lid cover was not sealed on the lid. Coffee was spilt , bag soaking and half of the drink gone.
Ruth . 2023-11-08
MORE AT Just Eat
Paid on Just Eat for a £34 order which should have came with 4 toastie sandwiches and two lattes, but only the coffees and one toastie came, how can they not read or call up if they didn't have it, utterly disappointed with this service.
J Thomson . 2023-11-05
MORE AT Google
I have been a customer o and this particular coffee shop, more or less since it opened it's doors, I am so disappointed ☹️ that whenever my wife gets me a coffee ☕ from here then it's supplied 3/4 of a cupful (when the operator pours the coffee it's only goes to 3/4 cup the rest is filled with bubbles), because of this it makes the coffee extra strong. I do like to go to this shop as it is my local but due to the parking problem's associated with this shop I might just take my business elsewhere. I love COSTA COFFEE and this is the only shop that in my travels (from Middlesbrough to Wick + all of the Island's), appears not to be able to give Customer satisfaction. I am so sorry Michael but I feel I need to make this complaint. Hugh....
Adventurer660782 . 2023-10-26
MORE AT TripAdvisor
Arrived on time and food was still lovely and warm.
Fiona . 2023-10-04
MORE AT Just Eat
Can’t fault the store or delivery but the chicken Caesar wrap had no caesar sauce, it was dry and tasteless. The chocolate twist was pretty much just pastry, almost no chocolate at all. Obvious cost saving measures from Costa who clearly think their customers are stupid.
Gary . 2023-09-24
MORE AT Just Eat
Coffee was okay. No waiting, really. When in need of a coffee this place is fine.
David Sassarini . 2023-08-07
MORE AT Google
Lovely delivery driver, very patient and kind as I hobbled along to the front doir.
Fran . 2023-07-26
MORE AT Just Eat
I visit a friend in Clarkston regularly each time I’m there I pop into costa for a coffee before my train home, the assistant Jen is always very welcoming and always offers to heat up my bun, service with a smile and that extra of asking how my day is and then listing goes a long way. Fantastic customer service.
Craig proctor . 2023-07-19
MORE AT Google
Extremely slow service. It looks like staff has no idea what to do.
G M . 2023-07-15
MORE AT Google
It's a Costa Coffee and it fulfils that role well
KEN MCKINLAY . 2023-07-14
MORE AT Google
Visited on the afternoon of Sunday, 25th June and was incredibly disappointed with the cleanliness of the place. It wasn't particularly busy during the few hours we were there and despite there being 3 members of staff on, not one attempt was made to clean up the messy tables or mess on the floors left by others. This used to be a really nice, clean place to visit so it's a shame to see it become so grubby.
C W . 2023-06-25
MORE AT Google
Can't fault the first class customer service, though I think I popped in at the wrong time as stock was low... Staff were making every effort with housekeeping but you can see where the unit is looking tired - as a company Costa seems to have went down the McDonald's route and saturated the market, but with price increases it's not what you could call value for money at the moment
Tony McLaughlin . 2023-06-23
MORE AT Google
Staff is not trained, have to wait 35 minutes for our drinks, after 35 minutes we being told that our order can't be fulfilled as ingredients out of stock. No apologies
Usman Hafeez . 2023-05-21
MORE AT Google
Coffee very bitter and tasted strange.
Teresa . 2023-04-30
MORE AT Just Eat
A lot quicker than I expected. Great service
Christina . 2023-04-24
MORE AT Just Eat
Always friendly staff and comsistent food and drinks
Nick Prudhoe . 2023-04-16
MORE AT Google
I was here for lunch with my youngest grandchild. The service isn’t super-fast but it is friendly. As usual it was quite busy with a fair number of school kids. It’s standard Costa fare - and as usual on the high side of acceptable pricing.
BigMerk . 2023-03-15
MORE AT TripAdvisor
Friendly staff but no impressed by one member who dropped two items on the floor and picked them up to use without washing them. Seats Nd floor were disgusting and dirty. Only here because of a birthday voucher. This is February and there were house flies in this establishment.
ViktorMeldroo . 2023-02-25
MORE AT TripAdvisor
Handy for a quick coffee before the trains for Glasgow or East Kilbride arrive at the station.
Stuart Campbell . 2023-01-21
MORE AT Google
Urrgg worse coffee I've had in a long time. Luke warm and weak, couldn't even taste the coffee. 1st and last time for me.
Rhoda Hamitouche . 2023-01-07
MORE AT Google
Was on just eat, order when through. Never showed up. Got a notification 3 hours after I ordered to say driver was on the way and still nothing showed up. shocking
Sam . 2023-01-01
MORE AT Just Eat
Once again, I received nothing. Driver disappeared off map one street away and marked as delivered. Has happened too many times, won't be ordering again.
Lesley . 2023-01-01
MORE AT Just Eat
Excellent customer service from Costa Clarkston. Thank you so much!
Balraj . 2022-12-22
MORE AT Just Eat
2 hours waiting for our order and it’s still not arrived. No contact whatsoever and the number goes straight through to an answering machine. Wouldn’t recommend at all
KLinic Wholesale . 2022-12-09
MORE AT Google
Ordered pack of mini Muffins ( daughter won’t ear unpacked food from Costa due to flies) but got unpacked muffins as substitute . Straight in bin. I ordered croissant to heat and eat with savoury filling - but got the gooey chocolate strip thing- straight in bin. Daughter ordered frappe with no cream topping - was covered in cream topping so she wouldn’t touch it - straight in bin. So that’s a flat white for £16! Awaiting refund.
Brian . 2022-11-27
MORE AT Just Eat
Coffees were lovely and hot! Fajita could have been hotter, as could Mac cheese. Mac cheese was also a bit bashed about.
Carol . 2022-11-21
MORE AT Just Eat
I visit costa in Clarkston as often as I can around my shifts at work. I'm always greeted in a friendly manner by name and they know my usual order without having to ask. There are some members of staff in particular who are fabulous and go out their way to make sure you've got what you need and promptly. Jen, Michael, Saffron, Sandra, Grace and Oliver are all assets to the company and make it such a lovely place for me to go to for my coffee and toast. I can sit and relax and read my book without hassles. All excellent baristas with great customer service skills
Lynsey M . 2022-11-11
MORE AT TripAdvisor
No problem with the early delivery
Allyson . 2022-11-02
MORE AT Just Eat
Was a wee surprise to cheer up a colleague who was unwell and the delivery was spot on.
Michelle . 2022-10-22
MORE AT Just Eat
coffee was cold and from the time i ordered to when it arrived it was well over an hour
nicholas . 2022-10-02
MORE AT Just Eat
I wish there was more tomato in the mozzarella and tomato panini and maybe only half a pump of vanilla in the coffee instead of a full one (it was a bit too sweet) but other than that eatery thing was hot and delicious.
Erin . 2022-09-24
MORE AT Just Eat
Order was cancelled still haven’t received refund
Amy . 2022-09-04
MORE AT Just Eat
We did not receive this order. It has been paid for and we are waiting for it
Ana . 2022-08-30
MORE AT Just Eat
My order wasn’t delivered at all but I’ve been charged ??
Jillian . 2022-08-05
MORE AT Just Eat
Amazing customer service received from Sandra at Costa Clarkson, thank you for all your help! Went above and beyond my expectations. Lovely chocolate frostino also!
colettemullen . 2022-07-22
MORE AT TripAdvisor
Nice relaxed atmosphere. Pleasant and helpful staff.
Robert Hamilton . 2022-07-21
MORE AT Google
This is the order that DID turn up after your competitor that starts with an S ripped us off with a non-delivery. Their service also starts with an s... thanks for the perfect iced coffee, that arrived still cold. 😊
Lesley . 2022-06-24
MORE AT Just Eat
My drink had too much syrup and my marshmallows and chocolate flakes were missing
Marie-Claire . 2022-04-01
MORE AT Just Eat
Terrible. I told the guy I didn’t want extra packaging and I was just going to carry everything. He took the bap out of its packet and put it in a box, stuffed in extra napkins then put it in a bag. All of that went in the bin. What a waste. They really don’t care.
Iain . 2022-03-31
MORE AT Google
My favourite Costa with the friendliest staff!🥰 Great coffee and great service 🤩
Alan Torrance . 2022-03-27
MORE AT Google
Still really hot and tastes delicious!
Kayleigh . 2022-03-07
MORE AT Just Eat
I’ve been given oat milk instead of coconut milk and I can’t drink oat milk I have covid so I have been really looking forward to this. So disappointing
Jane . 2022-02-19
MORE AT Just Eat
Clarkston Costa is so much better than auldhouse!
MarieClaire . 2022-02-17
MORE AT Just Eat
Food came in 15 mins, everything i ordered was there and was hot ready to eat.
Lizzie . 2022-02-09
MORE AT Just Eat
Ordered two muffins but only received one
Paul . 2022-01-22
MORE AT Just Eat
They never mark up the decaf coffee!
H . 2022-01-18
MORE AT Just Eat
Guys i ordered 2 pieces of the sparkle cake and you sent me the wrong items, also the delivery driver was rude saying that you tried to call me and that i should keep my phone switched on?? but i had no missed calls on my phone from you when i checked. I also put instructions regarding how to locate our flat on the order note, but the driver obviously didn't read the instructions and then proceeded to complain that he couldn't find the flat. Drivers shouldn't be talking to customers like that because it reflects on your shop. This is disappointing because you've always been great until now 😐
emilia . 2021-12-23
MORE AT Just Eat
Perfect as always Costa ☕🍰 thanks guys, fast and friendly delivery and the drinks arrived nice and hot ✨✨✨✨✨✨
emilia . 2021-12-15
MORE AT Just Eat
Perfect as always Costa 👍 thanks guys
AJ . 2021-12-15
MORE AT Just Eat
Awesome as always!! Thanks Costa
AJ . 2021-12-10
MORE AT Just Eat
Perfect as always Costa , thanks 🎅🎄
AJ . 2021-12-06
MORE AT Just Eat
I only drink tea but enjoy the atmosphere and cakey treats.
Amanda Fraser . 2021-12-06
MORE AT Google
Perfect ✨ great hot choc and lovely cakes, fast and friendly delivery and the drinks arrived nice and hot as always, thanks Costa ☕🍰👍
AJ . 2021-12-05
MORE AT Just Eat
Wanted extra shot in one drink, they put it in wrong drink. Other than that it’s a normal costa
Rhona . 2021-12-05
MORE AT Just Eat
Awesome hot chocolate and the sparkle choc cake was delicious ☕🧁best Costa in Glasgow, fast and friendly delivery and items always well packaged, thanks Costa Clarkston 👍🎄🎅
AJ . 2021-12-03
MORE AT Just Eat
Completely wrong order delivered! Can’t get through on the phone!!
Lauren . 2021-12-01
MORE AT Just Eat
I found my interactions with staff awfully unpleasant and I see them as very ill mannered individuals. Asking for things as simple as where is the sugar got them wound up .Disappointed to say the least .
Scapme123 . 2021-11-29
MORE AT TripAdvisor
Lovely drinks and snacks, and fast and friendly delivery, thanks again Costa Clarkston ☕😉👍
AJ . 2021-11-18
MORE AT Just Eat
Best Costa on the planet! the hot drinks are alway perfectly made, are well packaged and always arrive nice and hot, really nice Italian wafers and the Terry's choc orange brownies are fab! Fast and friendly delivery as well..Thanks Costa Clarkston ✨☕🧁😊👍
AJ . 2021-11-16
MORE AT Just Eat
The hot chocolate had leaked everywhere and was undrinkable as the cup was completely soaked and the lid wouldn’t stay on the cup. I will never be ordering again.
Jason . 2021-11-12
MORE AT Just Eat
Fantastic cakes and hot choc and fast and friendly delivery, thanks Costa ✨
AJ . 2021-11-10
MORE AT Just Eat
I would like to thx Sandra and Michael for customer service.They are excellent Ambassadors representing Costa Coffee..You go in as a customer and leave as a friend..Thxs again..x
David Withers . 2021-11-08
MORE AT Google
Everything perfect, drinks arrived nice and hot, really delicious hot chocolate, and fast and friendly delivery, cheers Costa
AJ . 2021-10-01
MORE AT Just Eat
Wrong items sheer negative customer experience through just eat
Lewis . 2021-09-30
MORE AT Just Eat
Impressed! the drinks were lovely, same with the Italian wafers, all the items were packaged really well and i loved how you put a covering under the lid on the hot choc because it really helps to keep it nice and hot. Nice and polite delivery driver as well, thanks Costa 👌
Anjay . 2021-09-29
MORE AT Just Eat
One of the worst Costa shops I have ever been in. cappuccino has a nasty aftertaste. the staff are unfriendly & are more interested in talking to each other rather than serving customers
AL.T . 2021-09-19
MORE AT Google
Very clean premises, well stocked and friendly staff.
Robert Bain . 2021-09-15
MORE AT Google
Driver was late, only picked up one bag from the restaurant meaning that I got 1 out of 4 items in my order
Hannah . 2021-08-31
MORE AT Just Eat
Wanted a quiet coffee on a Sunday afternoon to read the paper. This was prevented by a male member of staff who drew attention to himself by shouting and even breaking in to song at times. Not acceptable.
Kevin Boyle . 2021-08-29
MORE AT Google
Yet another coffee shop that didn't have any cream. Ridiculous.
Chris McLaughlin . 2021-08-23
MORE AT Google
Nice peaceful place lovely staff
Marion Paterson . 2021-08-19
MORE AT Google
Great tea love the mushrooms roll.
Terry . 2021-08-15
MORE AT Google
I ordered a ham cheese toastie and got a vegan ham cheese toastie which tastes disgusting. When I called Costa they said they were out of normal ham cheese toasties. Thy could only apologise. They should have called me and advised there was only vegan ham cheese toasties and would I like something else in its place or a refund. Instead I got an apology and told to contact customer service. No I have to go through the mission of contacting customer service for a refund
John . 2021-08-09
MORE AT Just Eat
golden caramel iced coconut latte,,yaasss
Cormac O'Neill (Comzi) . 2021-07-28
MORE AT Google
First time using this service and despite a clearly printed order, half the food items were missing. Refund apparently on its way, which is good, but not impressed at missing lunch.
Ruth . 2021-07-17
MORE AT Just Eat
Very friendly staff, superb service 👍😊
Malgorzata Rygiol . 2021-07-11
MORE AT Google
Nice guy who delivered and very good
joanne . 2021-07-06
MORE AT Just Eat
Very friendly staff ,perfect service
Najma noreen . 2021-06-26
MORE AT Google
Does what it says on the tin. Nice but predictable. Friendly but sterile. Homogenous - could be anywhere in the world and experience would be similar.
J McMaster . 2021-06-24
MORE AT Google
Great service as always thanks guys 💖
Aliwaheed . 2021-05-26
MORE AT Just Eat
I just love this place....very friendly staff..... especially Saffron who is constantly buzzing around and makes the best coffee.
Alastair Desouza . 2021-05-17
MORE AT Google
The food was cold and the order was incorrect, a fajita wrap arrived instead of a tuna melt. I tried to call the restaurant however the number diverted me to the sauchiehall st branch instead of clarkston so I had no way of getting the order rectified. Bad start to my husband’s birthday.
Suzanne . 2021-05-08
MORE AT Just Eat
Received my delivery, paid for marshmallows and flake but didn't receive. Paid for an extra shot in latte but didn't get it.
Alison . 2021-05-01
MORE AT Just Eat
Twice now we've ordered and been missing a cake when it's arrived
Joshua . 2021-04-24
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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105 Opinions
First time visiting and came recommended. Met friends for brunch. 3 coffees and out order taken. Wasn't particularly busy and when we noticed another table that had ordered after us we asked for an update on our food and another round of drinks. Drinks came and no explanation given on food. When asked again was disappointed to receive abrupt response that food would be next to come out. Waited a further 10 mins for food. The food was delicious but customer service sadly lacking. Would not recommend. A simple acknowledgement would have gone a long way. We had to ask for the bill more than once. No tip given for the shortfalls in customer service.
214 Opinions
A good cafe for snacks, and lunch. Plenty parking.
660 Opinions
Nice hotel, plenty of parking spaces ,great food ,all the staff were very nice
1850 Opinions
Great food and superb service from Jenny. Good value for money, we had a lovely brunch (steak and eggs) cooked perfectly. Highly recommended.
289 Opinions
This used to be a really atmospheric good place for food and hot drinks. Especially cakes! Lunch has been good in the past but the prices have gone up. I now don't find the cost for the food is right. They have flipped from good range of cakes to less cakes and large cookies at around £4.5. The cookies are over sweet and just not as good as the previous cake offerings. Please go back to large selection of cakes! Pleased to say the coffee is the best on the street still. There is a toilet here and has disabled access once you are in through the door. There is a large step to get into Eat Deli at the entrance. The service was fine. Getting items ordered in a good time. There is free WiFi. There is a specials boards too and normally have a soup of the day on.