ROSSOPOMODORO Oxford Street in City of London, Westminster

I have been here with my partner a random afternoon. The venue is very nice and staff very welcoming and friendly. The manager Patricia and the waiter Vincenzo were very professional and knowledgeable. Food is very nice and amazing pizza and this one is the best place we had in London recenlty. Will see you soon.

Came as we saw they did gluten free options! The pizzas were really good and it’s nice to be able to look down on the busy streets below but feel at ease in the restaurant. Staff were lovely an attentive and really careful about Allergens. We always visit if we’re stuck on somewhere gf in London!

Está bien para una comida desesperada en parte a través de una cruzada de compras, pero no hay mucho más para recomendarlo. El servicio es bueno (aunque el restaurante está 80% vacío) y la bruschetta y la pasta de tomate son decentes. La pizza fue una gran decepción, buena base, pero escatima en calidad y cantidad en las coberturas. Solo volvería bajo coacción hipoglucémica.

Had some time to kill so decided to try out the Rossopomodoro in the John Lewis in Oxford Street. At lunchtime on a Saturday the restaurant part of Rossopomodoro was quite busy whereas the cafe had zero customers. I had already eaten so I headed to the cafe. I only had a coffee but it was absolutely fine. I guess because I was literally the only customer (for a period of time) the service was slow. On the upside it was relatively peaceful given the lack of customers.

Went along with low expectations for an Italian in a department store but was pleasantly surprised. Food was excellent and everything had a nice little twist.

I decided to give Rossopomodoro a try when I was working in London on a Saturday. I do sometimes eat in restaurants alone before taking family and friends and find it a very interesting way to judge what the experience is really like. I was given an awful table by a serving trolley, staff constantly crashed plates and cutlery around with no apology or effort to control their noise. The pizza was no better than average. The dough is too thick for an authentic pizza and the quality of the toppings was very poor indeed with cheap meat and tired vegetables. Service was slow and offhand at all times. At no point was I asked if my food was okay. There were several people eating alone and the staff concentrated all their effort on the large groups. I had a coffee afterwards which was probably the worst I have tasted in many years. The bill took ages to arrive (again the staff were attentively looking after large groups!) and I was not given the option to remove the service charge. I sent an email to the head office email address and heard nothing. I phoned the branch and was asked to forward my email to a supposedly 'official' Gmail account. I did this and was told that it would be passed to head office. One week later I have heard nothing from anyone. Do not go here, they are selling overpriced rubbish with terrible service.

I came in Rossopomodoro with some friends and we ordered pizzas and starters. They were absolutely delicious, freshly made,like if you were suddenly in Italy . As well as the food, the service was really caring and quick. I would for sure recommend it and come back. Thanks to Emmanuel for taking care of us.

We were due at the theatre at 7:30pm and were running late. Enzo greeted us and took us to our table. He assured us that we would easily make the performance. He advised us which food options would be ready the quickest. My wife chose the Calzone Ricotta e Salame which she thoroughly enjoyed and I had the Gnocchi ai Formaggi which was equally delicious. Enzo said that he would take our food order to the kitchen to get it underway whilst we made up our mind about drinks. My wife’s said that her Aperol Spritz was beautifully prepared and was just how she liked it. I had a Special Edition Moretti which I have never tried before but will certainly have again. The decor for a restaurant in a department store was excellent and the service was outstanding. I would definitely recommend and would like to try out other restaurants in the chain. We made our show with time to spare for which we’re thankful for the efforts of all concerned.

Ordered for my child- starter and main. Ordered for me - starter and main. Child’s starter came. They brought a starter for me which was not the one I ordered. Waiter persuaded me to keep it and would cancel it on the bill but that was not what I wanted. I wanted the starter I ordered but the waiter did not care. Then the main course for my child arrived. My child finished the main. Then ate my starter as left on table. My main did not arrive. After waiting over half an hour for a plate of pasta that takes less than five minutes to cook, I asked for the bill. Only when the bill was coming, did they bring my main. Too late by then... whole point of dining with my child is to eat at the same time! Paid, left and won’t be back. Service was also slow and hard to get to waiter’s attention. Waiter that served me was inattentive and borderline rude.

Place was half empty at 19:45 when I arrived as waiting for John Lewis to engrave a present I had ordered. Was told by waitress to rush as last order at 8pm. Barely sat down when a waiter arrived asking if I was ready to order which I was. Took my pizza order and coke. Had to chase drink twice which arrived after 10 min whilst chased pizza took over 20 min to arrive and then undercooked. Could not be bothered to send back but asked for chili oil. Waiter brought it and poured it all over my pizza instead of either asking or leaving bottle on table. Needless to say will not order espresso nor leave a tip! With all excellent pizzerias in London there is no space for such unprofessional attitude. Will not be back to this group ever!

To start with, I am not a big fan of eating in Malls as service and food tend to disappoint. This Restaurant is a prime example of exactly that. Hospitality service with no sense of customer satisfaction ..... whilst the food was actually ok for the price, it was the service staff which was beyond disappointment ...... Carless, incapable and incompetent when it comes to addressing customers exportations.

We love to come to John Lewis Rossopommodoro whilst shopping at JL or in the area. They always have space, and the tables on top of the podium have excellent views of the surrounding square. The restaurant serves Napolitan style pizzas, and this particular branch has better pizzas than other branches. The staff is pleasant and friendly, very service minded. We do not normally come for late meals, but it is also good for early dinner.

I had Tortelli funghi e castagne, pasta didn’t taste cooked (a bit tough & tasted floury) Chestnuts, mushrooms & pork were tasty though. Daughter had gnocchi a formaggi, first few mouthfuls were nice then it was a bit bland/lacking in flavour. We overheard chap sat next to us telling his friend who he’d brought to try the pizza how amazing it was- Pizza smelt & looked delicious. Says 12.5% optional service charge on bill but paid by card & whole amount was taken- no option given. Service pretty slow. We were sat next to the window and table was pushed right next to wall so no arm room on one side & we were chilly as it was pretty drafty. Wouldn’t come back or recommend.

Horrible service! Got our mains before the starters. My pizza came with no sauce - it should have had sauce, it was not a white pizza. Took 15 minutes to get an ice n ice cream and the waitress, Gaia, even gave me attitude when I asked her to check on my order. Not worth going here. Terrible!pizzapbianca

Good pizzas, good service. Erika and the blonde girl with glass and lgbt tattoo on her arm (sorry, I really don’t remember your name) are helpful and kind. The ingredients tastes fresh. Me and my wife really enjoyed the day thank to the nice food...

We had a great early dinner whilst shopping at John Lewis in Oxford St. Rosso Pomodoro offers you great traditional food from Naples such a pizza fritta, bruschetta, panzerotti and great pasta...definitely advise to all to JL customers...thanks to chef Antonio for the great food...

I have been there after an interview with one of the department in John Lewis. Quick bite before go home. When I went there I had an amazing pasta and I wanted to ask the front of house the chef name and make the compliments...

Always a perfect spot for some good authentic italian food. Pasta and pizza to die for! Never a let down! kepp it up

Visited the 3rd floor at John Lewis Oxford Street to have lunch at this restaurant with my mum and sister. We were the first to arrive and I was on my lunch break yet after 45 minutes, two rounds of soft drinks, the food still...

Luke warm pasta with a very dry bolognese sauce. I ate it because I was so hungry but honestly there was no beef mince in the sauce . It was like a tin of tomato’s was opened and thrown into the pasta. I know authentic...

This Restaurant is part of a global chain but feels and delivers food like a traditional old fashioned family business. That's the culture of this group, local and global. In our visits, Ilaria makes always the difference. Efficient, caring and smiling, she takes you through...

Almost authentic Italian food...a little on the tasteless side but not bad. Service okay but on the whole overpriced. Bottled water very expensive...be careful and remember to ask for tap water which is free and just as good. Also service charges...if your not happy with...

We dropped by for a quick lunch. The staff were nice ,the food was good and they were quick with their service. It is conveniently set in the John Lewis store on Oxford street so a bit of an oasis if you are needing a...

Simply the best pizza in London. The combination of the fluffy base with amazing toppings is divine. This branch of rosso has a lovely terrace where you can peer out the window as your mouth waters.

Again and again Very nece food served lovely service I'll be back in London next week my favourite place to eat ..

Visited somewhat reluctantly as usually put off by such locations but the service was friendly, attentive and the gnocchi was super tasty as was the case for the two types of prosecco!

My husband and I discovered this chain of restaurants by pure chance as needed a meeting place that my husband couldn't forget in John Lewis as we both left our phones at home . What a pleasant surprise it was . The staff couldn't of...

My traditional pizza was decent but a bit wet/soggy from all the tomatoes used for topping. My wife says the gluten free pizza base was maybe the best she's had. The side salad was poor - mostly lettuce, barely any fennel or radish. The setting...

By the time we got to the Rossopomodoro, I was done, out on my feet; tired, hungry, getting irritable and generally in need of refreshment. This place was the answer. The super house wine revived me and the Calzone did the rest. It was truly...

A great stop during my shopping. .Crispy and tasty pizzas ...friendly and warm attention ...and at the end..Expresso Machiato was delicious.

You know its going to go pear shaped when you arrive at the restaurtant, and they don`t seem to have your booking. It hadn`t been saved online apparently however I didn`t book it online, I actually phoned and spoke to somebody, who had obviously left...

There is a good menu here but I am always puzzled by why I am always given a salad with dressing even when I specify that I don't want it as I prefer to taste the ingredients. On this occasion, the salad was drenched in...

Great retreat from shopping on Oxford street, great authentic pizza and great service. Pizza was fantastic quality and made fresh to order. Pizza oven is on full view.

Came here with friends to have dinner. We all knew this company makes good pizza but this time I was really pleased to try a very soft crust gluten free pizza. The restaurant is situated on the 3rd floor of the shopping centre. High recommend!

The food at Rossopomodoro is delicious! There's a good amount of choice on the menu and there are some unusual options as well as the more typical options. Service was excellent.

We were shopping and visited Rossopomodoro on the 3rd floor for a quick lunch and we were pleasantly surprised. We sat at the window with a great view on the garden and the food and service were really good. Thanks Rossopomodoro, we dropped in for...

Food is okay, nothing special, but the service is awful. I have been there a few times as I was in John Lewis and every time the service has been atrocious. We had to leave our table and go and find someone to order our...

After 1/2 hour we asked waiter where our food was. He inquired of kitchen who said 2 minutes. 10 minutes later it arrived but I wish they hadn’t bothered. It was so full of pepper Cruella Deville must be in charge of the seasoning. Waitress...

Service was quite haphazard, not overly attentive and menu quite limited. Not the menu of the branch in Covent Garden. The food came not overly hot and extremely salty. Was ok but certainly noting special as I had hoped. Venue was ok, toilets accessible and...

I have been here with my partner a random afternoon while during the Christmas shopping. The venue is very nice and the staff very welcoming and friendly. The manager Riccardo and the waiters Alessandro and Antonio were very professional and knowledgeable. My boyfriend is from...

I’m writing this review, whilst sat in this restaurant and trying to explain how it feels to be a customer. Waiting for table Waiting for a waiter, two have walked past disinterested. Rubbish service Rubbish deep pile of fried rubbish as starter More Rubbish service...

We ordered the selection of bread as a started. We were expecting - "Home-baked bread basket from our wood-fired oven with sourdough bread, hemp and whole wheat bread, multigrain bread" only received two types of bread in a plastic basket; plus a long black hair....

The food was very disappointing especially after a poor start as we had to wait over 20 minutes to be seated. The manager recommended food was diabolitical, but it also seemed to be the only thing available as the majority of the food we asked...

This is an italian pizzaria in John Lewis shopping mall. Very good pizzas but most amazing was the service! Superb. Recommend the calzone.

Best pizza in town!!!! (said by an Italian so trust me!!) ;) also the girls have taken good care of me, as always, even though is quiet or crazy busy. LOVE LOVE LOVEEEEE <3

Here for lunch. This is a large restaurant - perhaps 100 covers - a concesssion in the John Lewis Oxford Street store. Decor is shabby chic with distressed wood planks etc. Tables rather too close together for comfort. Service friendly and attentive. I had the...

While I am doing my shopping in JL I alway pop in Rossopomodoro. It is a nice and tasty break. The place is nice and spacious with the italian style. The staff is very friendly and always ready to help. I love Italian food and...

We had spent a long day in London looking at museums and then heading to Oxford Street for some retail therapy, we felt peckish whilst walking around John Lewis and thought we would try Rosopomodoro, located on the3rd floor. Welcoming, and with a Gluten free...

As we sat down the polite waitress, asked if we would like the bottle of water which was on the table, poured it out for us, first, impressions were good, The Menu, a good range of Pasta, pizza etc, we went for two pizzas, at...

Came for lunch with my son the weekend before he started High School. My sons pizza came before his first course and when I told the waitress she said it was normal to do this ! Anyway she took his main course away only to...

My husband and I found the food bland in the extreme, and even salt and pepper couldn't help. One of our servings of pasta was undercooked (and I know what al dente is). There was a cacophony of sounds, e.g. chairs screeching when dragged over...

I visited before this restaurant with my partner and I was happily surprised. This time I came with two friends, service was second to none, food excellent and I can’t wait to come back! Thank you!

Going there on a weekly basis and pizza is always the best quality with real Italian ingredients. Staff very polite and accommodating as usual. Lots of thanks to Silvia and Ilaria!!

As someone who is Gluten free and my sister vegan it is surprisingly hard to find quality food, super impressed with the gluten free and vegan pizzas! Tasted delicious and staff were lovely too

Went for a quick lunch on my own and ordered the vegetable canelloni. Sadly, the pasta was dry, the cheeses described as creamy were stringy, tomato " sauce" just paste from a tin I would guess, Bland and served almost cold. Strangely difficult to eat....

We came here for lunch as respite from the rain. Although the restaurant was over half empty, there was a queue, and we were told that we would have to wait 10-15 minutes for a table. So not a good start - if the waitress...

A big fan of Rossopomodoro and the pizza toppings here are very generous, SO much tomato sauce! Delicious. Very well run.

The staff was irreproachable, very nice and welcoming. The food was good and it’s a pleasant place to sit in with a beautiful view

This is a lovely place for a delicious pizza and a glass of wine. The pasta is a bit small. The restaurant has a good atmosphere and the staff are pretty good.

On Saturday 28/4/18 I took my 80 year old mum up to London for a day out and she wanted to have lunch at Rossopomodoro in John Lewis. We've been here before, we both love all things Italian and can speak a little of the...

My 1st time really cold soggy pizza mouthfuls of tomato sauce just pour a jar of wet sauce and you have pizza where toppings fall over your clothes. Uber were on time. Toppings were tasty and quality but so cold had to bin it. Wont...

A perfect place if you are Coeliac and want to enjoy a good pizza. Ilaria has provided a friendly yet professional service! Will def come back 😊

It was a bit out of the way on the top floor of John Lewis and really did feel like a restaurant in a department as opposed to a restaurant The staff seemed almost disinterested to serve us. The food was still good which was...

Hungry after a morning shopping, so dropped in (3rd floor of John Lewis' on Oxford St) for a quickie (meal, you dirty minded so-and-so's). Salad, very fresh, then a lovely Pizza with several different varieties of tomatoes on it, plus mineral water and the optional...

i ate here on 5th feb on my trip to london. the restaurant was empty. i ordered the GF gnocci with bolognaise. what i got was gnocci tomato sauce minus the meat. i sent it back and i assume the chef instead of remaking the...

The one positive was that the staff were lovely. But the music being played was strange (and you get he John Lewis tannoy adverts quite loud) and more importantly the food was very bland. I’m afraid I won’t be returning

We visit this Italian pizzeria every time we are in London and are never disappointed. The pizza is excellent though it has to be said that my husband ordered the pasta and was slightly disappointed. The staff is young, friendly and very efficient and it...

It was on New Years Eve mid afternoon, the restaurant was only a quarter full and sounded great. It looks good too. It was my wife, two children and myself eating. The chiildrens menu was okay and the girls elected to have the pallina which...

Rather disappointing. Not sure this place would last long in Napoli. Perhaps, all the positive reviews refer to the quality of the pizza (certainly, had a beautiful pizza oven). Pasta was on the hard side of al dente, and the sauce lacking any real flavour....

The best pizza and the MOST charming staff. Would recommend without hesitation. A little oasis for anybody visiting the West End for shopping or shows. Also a perfect, calm Retreat for anybody working in the area. Lovely, friendly and attentive staff.

Smiling faces and quite fast service even though it was lunch time and the place was quite crowded. Recommended!

Food overwhelmingly salty to the point of being inedible. We all left most of it. Kids' portions massive. Doughballs dried up. Shocking. Avoid.

I went for dinner with a friend, because I was in possesion of a voucher received previously! She was happy with her gluten-free gnochi. I was not at all happy with my VERDURE ALLA GRIGLIA* — salad. It was supposed to have: Cos lettuce, round...

really good food, service and atmosphere, for very good price. highly recommended for who is looking for proper Italian food.

Rossopomodoro is a chain in London and they are not bad. Particularly ths one is at John Lewis Department Store on a third floor. The service was attentive and quick. The food was good too ( we took salads and wine this time) , both...

Up on the third floor of the John Lewis department store, we very much enjoyed our pizza and linguini pasta, also our garlic pizza bread. Last orders are at 7 pm but we certainly didn't feel rushed by the staff or anything. All in all...

This is the first time I had lunch in this restaurant and overall it was an amazing food experience. You must try napoletana pizza, freshly prepared everyday. I suggest this restaurant to everyone who want to discover the neapolitan cuisine in all it is brilliance....

The restaurant is located in John lewis, in the middle of Oxford street. Our Miss, Selene, Walked us to a really nice table by the window where​ you can admire the beautiful cavendish square gardens. She proposed us ''parmigiana'' ,a lovely and traditional italian dish....

We visited the restaurant after a shopping spree, the food was good as always but what made our visit particularly pleasant was the great service we received upon entrance till the very minute we left. Francesso served us with a great smile and unpeccable attention...

I was given a flyer at the entrance to John Lewis offering a free glass of prosecco with a full priced meal. Ordered 2 salads at £10.95 each which were certainly not worth the money – no more than £6. The glass of prosecco was...

This was an ideal place to eat after shopping . The atmosphere was good, it wasn't that busy , but the pizzas we had were outstanding, one of the best I've eaten in a long while. The staff were polite and helpful. I'd eat her...

Popped into John Lewis and discovered this gem on the 3rd floor. I had a Napoletana pizza which was delicious and my husband had a calzone which he devoured. The Italian staff are wonderful. They also do evenings which include a dough base lesson, a...

You never expect cheap prices in Oxford Street, but price/quality was really not good: £13 for a very salty and burnt pizza. The service is a little slow so if you are in a rush is even less recommended. Glad I tried it but I...

Visited with a group of (Italian) friends. The menu has a good choice of gluten free pastas and pizzas which was a great surprise for me. I chose a gluten free pizza which was much better than many others I have tried - soft and...

A large group of us came here for a work event. We booked ahead and everything was fine and well set up. In spite of being inside John Lewis, the restaurant is quite self contained and very nicely decorated. Service was excellent and friendly with...

Dropped into this restaurant in John Lewis. It is part of a chain with around 10 outlets in London. We were only looking for a quick meal but the menu had a large gluten free section, so we stayed for dinner. I had an excellent...

Even though a bit busy on a Saturday afternoon we were seated in no time. Can't fault the food or service.(best dish of the day the guy who showed us to our table)!! lol.

Very good pizza tasty, great local and kind staff. I take pizza margherita and coffee and enjoy my launch! Awesome.

Great food, great drink, great service. Really cannot fault Rossopomodoro. We had good pizza, seemed very authentic though I say that as someone that has not had a pizza in Italy for around 10 years :)

I never realised there was a Rossopomodoro inside John Lewis, but made a booking for my sister's birthday and was very glad I did. Fantastic food all round and kind, attentive staff. Highly recommend the burrata for starters and it's also a great place to...

Excellent service from Augustino and Francesco at the oxford street branch! Very attentive and friendly!! The food was also delicious! Definitely coming back here again.

I absolutely loved this restaurant. Our waiters Francesco and Augustino were very friendly, welcoming and attentive. The food is great. I was so full half way through my meal but the food was so good I HAD to finish it.

We had a very good pizza and a wonderful parmigiana..very good experience..only 1 thing wasn't super nice: the waiters seemed to be a bit in a rush to get rid of us so that my dish was taken while I was still chewing the last...

That's my second time in this branch and as I expected the whole experience was outstanding. I tried the parmigiana and some wedges, both really tasty. The service was extremely quick and the waitress took care of me during the entire dinner. I would suggest...

Went John Lewis for shopping and came across this gem of an Italian restaurant on the third floor. The dough used for the pizza is very good and the linguine is made just right. The deserts aint bad, the tiramisu comes with Nutella on TOP....

Was lovely to eat authentic italian food in the heart oggi oxford circus Big thank you to Agostino for his great service and good reccomendation Will come again

Food was nice. Tasty and felt authentic. The waiter was great, friendly and made us feel at home. Very observant and happy to help. Agostino I think was his name. Thanks for making the day even better than the food did!

This is a very reasonable spot to have a quick meal at lunch. The mains. From pizza to pasta were perfect and not very well presented. However, the food was excellent and the ingredients very fresh. We would all go back again for the cost...

We called here as some where we thought would be a quick easy meal when on Oxford Street shopping. Turned out to be a bit disappointing. Wife's food was found, but how you manage to get a margherita pizza with added mushroom wrong was a...

This restaurant is situated in John Lewis in Oxford Street and we visit it regularly to break up our shop. Literally wanted a quick lunch so popped in with my husband. Drinks and main came fairly swiftly and we're ok; we both had pizza and...