Based on 615 opinions finded in 2 websites
Based on 615 opinions finded in 2 websites
Nº 269 in 1203 in Northumberland
Nº 15 of 55 Italian in Northumberland
Opinions
Visited this place again when visiting on our half term family getaway. We always come here every holiday and always greeted warmly. Once we are in the area we will be back again for sure.
Sandra . 2024-11-01
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We read about reviews and really wanted to meet Mr Basil. Wasn't disappointing at all, warm welcome straight away at the door with big smile, fast and professional service. The curly hair waitress was stunning, kind and perfection about every single food, we couldn't ask more. Food is absolutely tasty and reasonable price, anyway we had a lovely time, can't recomended enough. All of us says the five star is not enough to rate them. Thank you so much for the wonderful evening Rossini team
Pioneer54623397896 . 2024-10-31
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Very disappointed. After reading some great reviews I decided to book a table for our family break away to Amble. Firstly I should say the Scottish waitress who actually served us our food was very nice, Thank you. The waitress who took our order was very abrupt & not welcoming at all & quite frankly needs some lessons in customer service. I am not a person who complains, but feel I need to express my disappointment. When the bill arrived they had added extra pounds onto the actual prices on the menu. When challenged they became defensive & eventually knocked the extra charge off. Would not recommend & would not return.
Toffeemilkshake . 2024-10-29
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We have dined here numerous times and tonight's visit was just as good. A warm welcome, absolutely fantastic food, great service and, a wonderful atmosphere. As stated, we've been here lots of times and will continue to return. Fab!!
Mark L . 2024-10-26
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Basil, you never let us down! Immaculate service, delicious meal, definite value for money and so welcoming…plus generosity at the end! What’s not to like? Again, many thanks.
Vicky A . 2024-10-22
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Great food, efficient, friendly, knowledgable staff who make a casual meal a night to remember. We loved it.
Kay Smith . 2024-10-04
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Fabulous food and great service
Margie Stewart-Piercy . 2024-09-26
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Great food, great atmosphere and great staff. Had a really lovely meal out with my husband, the service was excellent, the food was delicious and the prices are reasonable. Highly recommend.
Hannah Tempest . 2024-09-20
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The atmosphere was very friendly and the food and service was excellent. The best carbonara we have ever tasted! A Large varied menu choice at very reasonable prices. The owner "Basil" was gracious and very pleasant. One small point, you will need cash to visit here.
lfant . 2024-09-04
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We booked a table for four at 5.00pm and arrived at 7.00pm. We were greeted by the owner (Basil or Bruce) with ‘nice to see you nice’ and showed us to our table. A very warm welcome and waiting staff were very attentive. Food was delicious Calamari Carbornara were delicious. Halloumi fries yum!!! Cash only accepted. All in all this is a very pleasant restaurant good atmosphere great food and very warm and gracious owner who has a great sense of humour. Any bad review on here about Rossini’s is totally unwarranted. Go here and enjoy!!!
Tim D . 2024-09-04
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We visited a couple of nights ago on our last night of our holiday, and all seven of us thoroughly enjoyed ourselves. The food was great, we just wished we’d been able to have a desert - but we’re so stuffed we simply couldn’t fit it in . Staff were friendly and we enjoyed having a laugh and joke with them. Ignore the negative reviews, they could only be from humourless ‘Karens’.
Graham Allcroft . 2024-08-31
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Extremely rude and arrogant manager with absolutely no customer service skills. Do not recommend. We had a booking at 5pm and unfortunately had to rearrange our booking but wanted to return the following evening..the restaurant didn't open until 5 so we had to call then which we did and we did apologise, only to be spoken to very rudely and told we would never be welcome again. Well dealing with last minute cancellations is a challenge for any restaurant but dealing with customers in a friendly and accommodating way, whatever the situation is one of the keys to great customer service which this manager clearly needs more training on. Unfortunately he lost a lot of business by not having the required customer service skills. I hope he won't treat others the same.
Robert Henderson . 2024-08-28
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Lovely place, very well run efficient And friendly, the food was lovely quite large portions
Jane Weaver . 2024-08-26
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Lovely food. Shared pizza & pasta. Server heard us discussing half & half & arranged for the chef to split the dishes for us. Great service. Definitely recommend
Jacqui Malloy . 2024-08-26
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We went here twice on our recent holiday to Amble. Both times we were welcomed happily in, the serving staff were friendly and chatty. The food was lovely. Kids pasta bolognaise was the perfect size so no waste. We would highly recommend any families to go
Tracy Hammond . 2024-08-24
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Another fantastic meal, amazing food, people. Mate sure you leave space for the tiramisu. Highly recommend.
Philipa Cotterill . 2024-08-24
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The staff were very friendly and attentive. As a family of 4 we all had starters, mains and desserts. we all ordered something different and all our food was delicious. I cannot fault this restaurant and would recommend for a lovely family meal. I would definitely return to this place to eat if we visit Amble again. Thank you
Karen P . 2024-08-24
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Great evening, restaurant was busy but running efficiently. Reasonable prices. The young waiter was great. They all made sure we had a pleasant evening. Well done.
Amanda . 2024-08-22
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It's a local place but good and friendly
stuart Wilson . 2024-08-19
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Ordered seabass dish from menu fish no taste and very dry looked it it been a few days old. The tomato sauce too salty. Service indifference. Had mussels in wine and garlic as starter again just tasted too salty and no wine nor garlic favour. Noticed lots of good reviews but this was my experience. 18/8/2024 Just received abusive email from this restaurant.review was placed 2 years ago. If any dinner is going to visit this restaurant, beware if you do not give a positive review.
Goldfosh 88 . 2024-08-18
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Not great, manager unfriendly. Some of the food was ok. The cannelloni was supposed to be made with pasta, but it was a pancake cannelloni. Not nice!
littlelizzy666 . 2024-08-17
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Absolutely stunning food well worth the price! first time in Amble and it did not disappoint! most definitely worth a revisit!
Trophy Raider . 2024-07-30
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Lovely Italians in Amble, great friendly staff and excellent value!
Bradley Gray . 2024-07-29
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tiramisu to die for!- best we’ve ever had. thin crispy pizza crusts, cooked to perfection. sea bass was also delicious. definitely recommend !!
Sope Hawley . 2024-07-02
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il cibo e la cameriera erano fantastici. il problema più grande è il direttore. c'è stato un problema con il terminale per carte, abbiamo pagato in contanti e ci ha aggredito con un manico di scopa. quest'uomo è completamente pazzo, non vorrà che torniamo e siamo contenti di non tornare in questo ristorante. ti chiamerà strega e ti dirà di andare all'inferno, vedi recensioni precedenti
Toful 2023 . 2024-06-30
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Went for my husbands 65th birthday the food was amazing ,would recommend highly and cannot wait to go back
Maureen Pooley . 2024-06-26
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Very nice restaurant I loved the pasta and the pizza top tear I will 100% be coming back
Kaywan Abduljabar . 2024-06-24
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Good food, good service,good value! Spent a very pleasant time here. Excellent food, very friendly staff, catered for my wife’s gluten free requests easily and an altogether an excellent experience! We will be back!
popesterNuneaton . 2024-06-22
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Daughters 18th birthday celebration
Andrew Betts . 2024-06-22
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Ate at this restaurant twice whilst on holiday in Amble. Both the food and the service are excellent. Highly recommended
Sarah Bean . 2024-06-20
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Superb food and a very affordable price. We have always found the owner very friendly and the waitress is lovely too. Tasty meal, we shared a starter and I had a pasta, my husband had a chicken dish polished off with a lovely Merlot all for less than £50. Offered a little aperitif of Amaretto when we settled the bill. Couldn't fault our experience and will be back again soon.
ffsusie . 2024-06-20
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We came in here for our evening meal - the choice of starters and main courses was good and the food was well cooked and presented. We enjoyed our meal, the restaurant is pleasant and the staff helpful.
Soozee . 2024-06-16
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Having arrived at our planned evening venue only to find it closed, we ventured further and came across this Italian Restaurant. Thankfully they were able to accommodate our party of 4 and we were welcomed with smiles and humour and we just had a feeling we had swum the channel. Starters of garlic mushrooms and bruschetta were briskly consumed and enjoyed and the mains eclipsed the experience. A light little fruity merlot was selected to accompany the mains that evaporated quickly meaning we had to order a second bottle and the meal itself was enjoyed by all, my Steak Dianne was superb, wifey's sea bass marvellous, PB's Pollo Della Casa wonderful and MB's King Prawn Risotto was consumed with glee. The meal was finished off with a fabulous array of desserts. The staff were attentive, humorous, happy to join in with our friendly antics and all in all, not only did we have a great time, a great meal and a great night but total value for money was achieved, so much so that we have booked for 2 nights later - Thanks to all concerned.
GazdotAng . 2024-06-12
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We've eaten at the Rossini restaurant on several occasions now and every time it has been very good. The service, the atmosphere, the food and variety of it. It is just, very good. Being gluten intolerant always adds an interesting dynamic to our dining out. I was easily catered for at Rossini's. Almost everything on the menu could be adapted by the chef for me. There is nothing that I couldn't order from the menu, and the gluten free pizzas are super. Our family visited for Easter and all 10 of us went there. It was not a problem at all. The service from our waitress was excellent and all of the food was brought to the table together, Not something that happens everywhere. We all had fantastic food. I can't recommend Rossini's highly enough. Go, I know you'll want to go back again.
Rob C. . 2024-04-01
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Great food, friendly staff, and priced well. It just needs a few more vegetarian options, although the cannolini excellent choice
Paul Hamer . 2024-02-10
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Ordered takeaway pizza (Mushroom, Pepperoni, and Onion). £10.95 and the girl said she’d prefer cash. Gave her a Twenty + £1 expecting a tenner change. She came back with £5 + coins. I thought she’d given me 2x £2 coins and £1. Only when i got home did i find it was 3 £1 coins. So £13 for a very disappointing uber-thin pizza. I’ve sat in a couple of times in the past and it was good. But i wont be back. Pity because the service was quick and the staff seemed friendly. Luckily, living in Amble we have a wide choice. Boy oh boy, i wish i’d read other reviews before going in. The manager/owner seems to have no inkling about customer service judging by responses they’ve left. I’m beginning to think wrong change was deliberate, maybe because i have a Scottish accent.
Ernest Schulte . 2024-02-09
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Came with my partner for a lovely meal. Didn't book and it was busy so we feared we wouldn't get seated but they managed to seat us quickly. Lovely setting and when the meal arrived it was as delicious as it looked (chicken dela casa and a fillet medium/rare with peppercorn sauce) Will have to come back soon to work our way through the menu
Stacey H . 2024-01-23
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Had I read the owner’s responses to customers reviews before booking I would never have darkened his doorstep Rude uninterested man who has zero customer service skills and add that to the bland food in a restaurant lacking atmosphere and that’s what you can expect from this place I will never darken the door again and I intend to spread the word And before he decides to slag me off for this very honest review ( in fact Iv been kind ) I am not a witch I will not be going to hell I do like salt and your establishment is definitely not classy 👍
wendy601 . 2024-01-19
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Not been in Rossini for over a year which is ridiculous given the quality of food and service we got last night….best garlic bread with cheese ever and the Della Casa which is chicken stuffed with black pudding and wrapped in parma ham was outstanding….it definitely wont be that long before our next visit 👌
Bonolee07 . 2024-01-11
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Having a long weekend in Amble, we like to go to different places to eat but after discovering rossini we went back the next evening too. The food was fantastic as was the service. Very quick and attentive. Thank you
Libby W . 2024-01-10
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We visited this establishment on a cold and wet midweek evening and was greeted with a warm and friendly smile, the service was excellent throughout our visit. The cheese and tomato garlic bread was excellent and a really good portion for two. My chicken stuffed with black pudding and served with a French mustard and cream sauce was one of the best main dishes I’ve had in and Italian restaurant. Clean and inviting furniture and decor with some Italian touches which made this a great and enjoyable visit.
Freddypep . 2023-12-15
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Have been out with my partner,staff were friendly and efficient,good food. The homemade tiramisu way my favorite dessert. We definitely will be back
Pioneer54623397896 . 2023-12-02
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Visited Rossini on a Monday night, only the 4 of us in which should have told us something. It soon became apparent that there wasn't much heating on as the restaurant was cold. Given menus and waitress stood and watched over us from a short distance away whilst looking at menu instead of leaving us for a short while. Garlic Prawns for starter which had no taste of garlic whatsoever, Fillet Steak Surf n Turf (med/rare) for main, when it arrived, steak was cooked well done and only 2 prawns as the turf. Manager/ Owner would not let one of us take a glass of wine away (was staying 20 yards away and said we would return glass next day, not exactly going to steal a glass worth 50p) as he said he'd had bad experiences relating to this matter. Won't be visiting again
Dean S . 2023-11-25
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I went to the restaurant staff is very friendly and polite happy…restaurant looks nice and clean…food very tasty and high quality fillet steak looks nice size and cook perfect really enjoyed thanks very much for the service
Arjan S . 2023-11-19
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Read reviews on trip advisor. Some negative, but mostly positive. We came anyway, the food was fantastic, the staff were great. Honestly couldn’t fault it. Don’t believe the negative 10/10
S M . 2023-11-10
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Very enjoyable and great service
Rich D . 2023-11-01
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Wonderful food and staff definitely worth a visit
Allan Williamson . 2023-10-29
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Absolutely gorgeous food that’s not too expensive!
Kay Knight . 2023-10-28
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Called in again today, son was treating me for my birthday. Food was delicious, service was good, waiter was so friendly and welcoming All our food was lovely but the fillet surf and turf was outstanding.
Jeanette Stuart . 2023-10-28
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Good all round experience, friendly staff and reasonable prices. We will most certainly be back soon. Keep up the good work!
arlop474 . 2023-10-25
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Superb service from the staff at this Italian restaurant. Food is delicious with a good choice of Italian dishes.. can wait to be back
wrdggse . 2023-10-18
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Nice place to eat and and chile staff was lovly and friendly people the place clean and the food was funtastic we will back egain thank you
Jalel H . 2023-10-18
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Have a fabulous meal . Fillet Steak x 2 Bruchetta starter. Not booked went as walk in , served straight away . Wine house red smooth and Lager Peroni . Steak and starter of excellent quaily and good price. Live in a tourist city of York used to many good restaurants. The Steak here will take some beating !!
Rosie L . 2023-10-18
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Garlic mushroom starter was awful. Bland and greasy. Quattto Stagioni pizza wasn’t in ‘quattto staggionis’! It was some tiny bits of ham and onion scattered around the top of a soggy pizza base. Main course was served about 5 minutes after starter was finished.
davidmT7792VJ . 2023-10-17
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Booked a table here for evening meal, as a couple, I ordered the chicken breast with peppercorn sauce, when it arrived I tried to cut into the (supposably tender) chicken but was so tough was impossible, so I told the waiter who took it away and brought another one to me, same again tough and chewy, my partner tried some and agreed with me. I found the staff rude, and sarcastic, and no customer skills what so ever. I have eaten in many places but this has to be the worst. Will never ever return to this establishment again. I should have read all the reviews more carefully as would never have booked here..
Sharron J . 2023-10-09
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Amazing menu with great food and a really friendly service
Neil (NC50) . 2023-10-06
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Brilliant service. Food was amazing and well presented. I had chicken stuffed with black pudding and accompanied by vegetables. Perfectly cooked tasty to the nth
Sandra C . 2023-10-03
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Really good food. Portion size are just right.
Matthew Graham . 2023-09-25
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Called in by chance as the other Italian in Amble was full. Did us quite a favour as the food was excellent, huge starters lovely main courses. House wine by the glass was good and the whole lot was very good value.
Ron Turrell . 2023-09-22
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We went for lunch my husband and I and had a most delicious meal best italian we have had in a while. Super friendly table service and a marvellous chef certainly could cook. We shall go back next may when staying in the area again.
Joan Horsfall . 2023-09-21
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Perfect ambience ,very friendly staff , food always delicious with ample portions ,highly recommend.
Trevor Lawley . 2023-09-14
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Poor food and service we had not even finished some dishes when the plates were removed from the table a poor experience overall.
Darren T . 2023-08-18
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Lovely food, but very rude. Service here was terrible, we were ignored, our plates were taken without asking if we were done & the dessert menu was thrown onto the table without asking if we wanted it.
Matt Beaney . 2023-08-12
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Had a superb family meal. The service was first class as was the food.
Ray Bryant . 2023-08-07
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We called in and got a table, no reservation. A friendly welcome and great food.
C S . 2023-07-26
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Not bad at all. Handy for a reasonable night out.
Guy Nutting . 2023-07-15
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Food was superb. There is still work to be done on the service.
Tom Blackwood . 2023-07-11
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Loved the food, delicious and fresh. Service took a while as it was an evening, atmosphere was loud and busy. Rude service staff and wasn't friendly. People at the front/ Owner were nice though.
Syren J . 2023-07-08
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Visiting a friend last night and was taken here. Very welcoming and very friendly! Wine was very very nice and the food matched it. Staff had very good engagement with us and gave us a few shot at the end. Would 100% come back!
markbordeau . 2023-07-08
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Highly recommend a pizza 🍕 Lovely staff always happy to help with a smile Tasty and fresh will be back 👍
Jack Erskine . 2023-07-04
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Our favourite little Italian to visit once a month, highly recommended 👌
Tracey prime . 2023-07-03
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Excellent experience , Lovely staff, Great service and Gorgeous Food , Many thanks
david light . 2023-06-13
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Myself and my husband came for our tea it was nice and busy but the owner greeted us and took us to a nice table, Himself and his wife are both so friendly and always make you feel welcome, there is a lovely waitress there aswell who is also a lovely lady always takes the time to have a little chat, Food is amazing and reasonable prices, We are looking forward to our next visit already.
Dawn . 2023-06-03
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We visited here today for lunch, they had 2 courses for £12.95 per person (starter and mains) 12-3pm. well worth it the food was very nice and good value
Ian David . 2023-05-25
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Visited with friends. Staff were very friendly. I had garlic mushrooms to start and it was a very generous portion. Others enjoyed the black pudding pepe. The mains are very large portions so if you have a smaller appetite you might want to skip the starter. I enjoyed the lasagne. We had some beer and wine and the bill was so reasonable. Food was hot and tasty. Everyone (6 of us) enjoyed their meal and we would all return and recommend to others. The other thing I'd add is that they left us to enjoy our evening with no pressure to leave.
Julie Healy . 2023-05-20
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Superb service from the staff at this Italian restaurant. Food is delicious with a good choice of Italian dishes..
B Mo . 2023-05-19
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Just had a takeaway from here. Chips looked like they were last weeks, and tasted of stale chip fat. Very poor, and overpriced food. Sorry, but true.
Richard McInnes . 2023-05-03
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Read some of the reviews so was a little skeptical. We didn’t book and when we arrived there was a notice in the window to say they were full but asked anyway for a table for two and they fit us in. Lovely people, food didn’t take long, big menu to choose from. Della casa (i think) was delicious!
An Intrepid Reviewer . 2023-04-02
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Good food with a pleasant and helpful service. Recommend the potato skin starter. Good value.
Robert Wigelsworth . 2023-03-23
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Lovely food no messing about drinks and food straight there great quality great staff recommended.
Ian fowler . 2023-02-18
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Absolutely incredible meal and exceptional value! My mum is vegan and they catered for her so well while we enjoyed steak Rossini (sorry, mum!).. we all agreed it was the best fillet steak we’ve had, it was cooked perfectly! Tiramisu was also a highlight. Service was great, lovely and friendly.
Nicole Humphreys . 2023-01-03
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Great meal for our small family gathering. Food excellent - just right for a cold and wet winters day.
Steve Kendall . 2022-11-15
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Another fab meal tonight . Service good even with a busy restaurant managed to squeeze a Take away meal for our daughter Thanks Very much
Dee . 2022-11-05
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Food ok but not at all special, in fact pretty mediocre. Bottle of red wine was good. Service quick but then it was very quiet. Wouldn't recommend if your looking for good quality Italian cuisine.
Brian Conners . 2022-11-02
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We were stopping locally for a night and decided to go out for a meal at Rossini's. Our friends had eaten there previously so it was a easy decision. We had to book though as it was a afterthought. We could only get in at the start of service but we did not mind. The staff were welcoming and friendly, the food was excellent with good portions and we all left very happy. I would happily return again!
Simon Stacey . 2022-10-25
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Excellent as always and the staff are great
ALPHA PAINTS . 2022-10-01
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Very good food price aswell perfect place for family dinner etc
Sabina Nejmańska . 2022-09-28
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Excellent hospitality and service including good quality value for money food and drink.
steven wilkinson . 2022-09-10
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At Amble (staying at Redrow) on holiday. Popped in at lunchtime, nice lady advised we could get a takeaway after 5pm. I telephoned few times no answer. So drove to restaurant and asked for pizza and extras to takeaway. A rude man said we’re busy at the moment and 50 min wait. Didn’t say hello, no customer service so didn’t order. Will not bother again and we’ve been here twice this year. Thanks as we were left with no tea. 😞
christine hall . 2022-09-01
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We had a family meal for 4 and it was really good. Very good value food and drink. Absolutely no complaints. Plenty of parking in the nearby streets too.
Philip Matthews . 2022-08-26
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Really poor experience here for a family meal. Had a phone blasting music right by our ears when we sat. Moved the phone to an empty table and got shouted at (later apologised to for it). Kids pizza was completely burnt and inedible. Didn't send back as older kid didn't eat their pizza so didn't need a replacement but no apology, no checking, not even a "how is/was your meal". Adults pizzas were average at best. Orange juice was clearly from a cheap concentrate carton and with soda ended up as wine without soda. Appreciate its reasonably cheap but this is at best an average experience and I would definitely not return here.
Paul Bone . 2022-08-26
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Very good. I will go back again. The restaurant was very clean and tidy. The staff friendly and polite. I give it 10 stars.
Eddie redshaw (Eddie) . 2022-08-18
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Very disappointed disabled wc floor very slippy when mentioned to waiter did not seem to bothered the food did not seem to be usual standard
Terry Hill . 2022-08-16
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We ordered pizza and a surf and turf. The food was great and the service was great although a little over attentive. We were seated and the waitress said she would give us a couple of minutes before taking our drinks order. Almost immediately a different waitress came for our drinks order. The food was served suspiciously fast. Plates immediately cleared after eating. I know you can't please everyone but i felt we were a bit rushed to get done and out. Paid quite a bit for some nice food, i would have liked to enjoy the atmosphere a bit more. Other than that we enjoyed the food
Andrew Hinkley . 2022-08-13
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Lovely food and reasonably priced. Service a little slow
Amanda Wood . 2022-08-01
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Called in as reviews indicate was not busy ,we were told just sit down ,we asked if there was a table before waot8ng he said if you don't want to wait just go ,this was rude and uncalled for I don't know how he does any business with an attitude like that. Well your reply shows ,how rude and ignorent you are and im glad we did not waste are time and money ,as for being drunk whem we drove her on a recomendation from newcastle city youl find there was no alcohol ,your attitude and responce shows what an absolute waist of time you are.
Heather Aston . 2022-07-14
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On holiday and called in for lunch. Great food. Staff really looked after us, will definately be back 😊
Karen Drape . 2022-07-06
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Great lunchtime meal. Waiter went over and above to make sure we were happy.
Martin Leggat . 2022-07-05
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An evening to rember for all the wrong reasons - we were threatened both verbally & physically by the owner who had to be restrained by his staff - we could & should have reported the matter to the police - We went for what was supposed to be a lovely evening meal & to be verbally & physically assaulted was an experience one could never wish for - we are a retired couple & have & never want to experience this again it was absolutely disgusting . At no stage were we abusive or raised our voices we just wanted a nice quite meal out - this restaurant should be closed down & the owner given counseling
graham wilson . 2022-07-03
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Meal was lovely and the service was fantastic. Would highly recommend!
Darryl Goldie . 2022-07-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great service and great food at reasonable prices. Something for everybody. Had a few starters to share (garlic bread, calamari, skins), and also shared dessert. Brilliant no nonsense tiramisu! Highly recommend if visiting Amble or need somewhere for a nice occasion.