Rosie's Restaurant in Sefton

I'm a professional support worker who took a severely handicapped man for a breakfast. On arrival at the counter area, we waited.....and waited.......and then waited some more as service staff flitted past us without so much as an acknowledgement or an "be with you in moment" ....which would have been nice. When I WAS finally acknowledged by the sour-faced, young harpy in attendance, I was summarily informed that "breakfasts have finished." When I enquired what time breakfast is served until, she said "11:30.." I took out my phone and showed her the GMT which quite clearly read 11:27 am, in tandem with the café's website statement that breakfasts are actually served until 11:45 am. There were also still PLENTY of breakfast ingredients within the hot-plate area which had by no means been cleared away as yet. When I stated that we had easily been there just haplessly "waiting" and being totally ignored since 11:20 am.....I was told... "Well....we've all been busy." I therefore boldly insisted that I WOULD be expecting the requested breakfasts... regardless. With a totally lacklustre and frosty attitude, the requested breakfasts DID materialise, and were very well cooked and presented. What a total pity that this establishment is obviously understaffed, and that those who ARE currently in a public facing role, seem to have become very visibly embittered about the challenges this understaffing presents. What should really be a seamless, friendly and "well announced" transition from breakfast serving to lunch serving, became a contentious and disingenuous affair, and left us feeling that the staff member in question harboured nothing but contempt for the fact that this was currently HER job, perhaps feeling that the restaurant's customers are not only "stupid" (and can't tell the time) ...but that they'll for one minute, put up with the utterly atrocious, inhospitable attitude she seems to think, passes as "service" within what is otherwise.....a very pleasant venue.

Over the years Rosie’s has been the place to go to especially with my 91 year old Mum. Staff have always been cheery, place clean, food plentiful abd hot. So so sad to see the way it has gone down in the last few months. I called into for a bowl of soup… ( see picture) not sure what type it is tbh… Vegetable. Sadly it was warm in the middle cold in the outside so had to leave it. The bread roll was warmer. So so sad to see it like this - maybe it was an off day, short staffed I’m not sure. Not scared of bringing my Mum again 🥲

Very poor initial impression was good the lady took are order and explained she would bring it over when it was ready Little boys beans on toast arrived mine didn’t after a while I went to ask and they apologised and would bring it over asap… they have clearly forgotten. When it did arrive I notice the egg was missing so had to go back to the counter again. A short time later it arrived back white toast not the brown I had asked for and the egg was swimming in butter or oil. I ended up leaving most of it very disappointed won’t be back.

My wife and I have just had the minced beef and mushroom pie, it was one of the best that we have ever had 10/10.

Been going here for years but very disappointed with our last trip. We had bacon on toast, which consisted of 2 pieces of toast and 2 small pieces of bacon. We asked for well done bacon. We received barely cooked bacon. A whole loaf of bread only costs 95p and 10 rashers of bacon cost £4.50 from Asda. So the price of £5.50 for bacon on toast was totally extortionate!

Had a lovely afternoon tea here today, food was really nice, fresh, great selection of sandwiches and cakes, good coffee too. Had a table outside in the lovely surroundings, the Manager was really helpful and friendly, will definitely be back.

First ever visit, left as hungry as I was upon arrival!! Chicken & Stuffing barm was pathetic. Absolutely tiny and barm extremely dry. Wasn't too impressed with the lady grabbing handfuls of the mixed salad with bare hands either

We used to recommend our friends to come here but not anymore. We called in at 1 pm with our granddaughter and she was excited to have anything with chips! Reviewed the menu which had a lot of variations but when we got to the ordering, there was no quiche besides vegetarian, and no scampi and fish. We decided to go for sandwiches, soup and portions of chips as a last resort. We received our sandwiches but we’re told that there were no chips left as they’d used them for hot meals after our order 30 minutes earlier. How does that happen? The mushroom soup was like porridge and if left for 5 minutes, split into thick mulch and water. So sad that a local cafe can be this poor.

No heating on - customers all wearing coats to keep warm, ordered two breakfast waited nearly fifty minutes couldn’t wait any longer so decided got a refund - place not very clean and staff couldn’t cope - won’t be returning

We just came in for a coffee & a cake, we were quite late, but the young lady with glasses, who served us, was lovely, an old couple come in & she explained that the restaurant has closed but still offered them tea & cake, as the coffee machine was off, She even went above & beyond & helped the little old lady who could barely walk over to the cake fridge to pick a cake & then escorted her back to her seat, I rarely write reviews, but I just thought this was so lovely to see, Will definitely be back soon

If I could give this place minus stars I would. First the whole place is so unclean. The floor looks like it had not been cleaned for weeks. The cutlery was filthy and the tables and window ledges disgusting. There were dead spiders on the ledge. The service is very slow and very unorganised resulting in cold and tasteless food. After a long wait our order was wrong. Quite expensive for what you get. I would avoid at all costs

This is not a restaurant. The place needs a good clean friendly staff and a better choice of food . At best it’s a cafe . Don’t waste your money it’s pricey.

There is nothing pretentious or gimmicky about Rosies, just good, fresh food at very reasonable prices, served in clean and spacious surroundings. Service is a little slow, and staff did seem a little disorganised, but pleasant and helpful. There is an attractive outside seating area, adjacent to the neighbouring garden centre, with a couple of domed pods for al fresco dining during warmer weather.

Came here for a coffee and some lunch. Unfortunately we were disappointed with our visit. The service is very slow and very unorganised. Staff can be a little rude and we found the place unclean.

On arrival, we went into the restaurant and was told to order from the till, the lady, (tall, slim with short hair) serving us was abrupt with us, to leave us feeling that she was rude. We went to our table, the food arrived and was very hot and fresh, we all enjoyed the meal.

A recent visit for breakfast; obviously following local restrictions, we were advised by poster at the door to find a table, then go to till where the menu's were kept to order. When we went it wasn't busy but I could imagine an unnecessary build...

Food choice is brilliant, fresh and most of all tasty. Staff are very busy, but take the time to ensue you are served in a timely manner.

Visited today with my family as we don’t get to spend Christmas Day together, thus we exchanged gifts today. Kids were enjoying their new toys etc. and the dark haired one (old looking one who looks miserable) kept complaining about the kids simply moving around...

We had Christmas lunch and the food was outstanding and value for money. I had roast beef and the portion was enormous, in fact I needed a doggy bag! The meat melted in your mouth and the roast potatoes were to die for. The vegetables...

Lovely food, freshly made and not expensive, nice place to sit outside if the weather is good. Attached to the garden centre, so good for a look around.

Can't wait for lockdown to end so we can resume breakfast again with sue Karen Janet lindsay lesa and browse the garden centre after being locke in for the last six weeks

Called with the grandkids to see Santa at the garden centre which was excellent. Then called in for lunch. Suitable menu . We found the quality of the food and service very good. ( have since been back for breakfast)

Tried to pop in for a coffee with my son and our chihuahua. We were more than happy to sit on the patio area, however we were not impressed when we were greeted by an angry chef who basically frog marched us towards the main...

Only created a tripadvisor to review another restaurant but this popped up so i thought why not! I have been here several times in the past and very much enjoyed it. a lovely setting too

We decided to have some lunch here before looking around the garden centre and were pleasantly surprised how much things have improved. They have extended the dining area so lots of tables to choose from. Very clean. We only had sandwiches and chips but they...

Went for a lunch. Not much in the way of main meals. No fish or scampi any more. Only had quiche which was cold. Cafe has really gone down the nick

Called in to buy some plants in their garden centre, they have a huge variety. We then went into the restaurant, good selection of hot dishes, sandwiches and cake. We just had a drink, pot of tea, but next time will definitely have a meal.