Rose & Crown in Redditch

Excellent value for delicious food!

Came in today with my partner and sat down straight away as lots of empty tables. Woman came over .. no hello just “have you booked”. We said no and the reply was “ok weve been really busy today and we dont have much left and the kitchen is closing soon”. This left us feeling a little unwelcome. I felt this was early to close the kitchen as we arrived at 7.15pm. My partner approached the woman again and asked when the kitchen was closing and sorry we just sat straight down”. Blunt reply of “30 mins”. Left swiftly after that. Completely understand if it’s been busy and items are running low but there was no basic customer service skills.

We arrived to have dinner, drinks and play cards for date night, our table was reserved and we opened a tab for the evening. We didn't realise it was Karaoke night but the music gave a great atmosphere and the DJ was playing some great songs all night. (Regardless of the low uptake on actual karaoke!) We stayed until last orders as we were having a brilliant time! The staff were friendly and the other customers were all happy and enjoying themselves. Only downside was how hot it was in there, I appreciate it had been a cold week but the table we were at was like sitting on the sun, after eating we asked to move and the staff let us choose another table. They said they weren't allowed to change the heating.

We popped in for food, however all the tables were booked. The staff went out of their way to find us a table, before the main booking came in. The food came quickly, was freshly prepared and hot. We will come again

Nice pub good beer. Friendly staff.

Super lunch, we dropped in to find a local atmosphere. Great food, service and very well priced.

Some staff pulling faces, didn't look like they wanted to be there. Barked " Finished" at me. Hospitality? I don't think so.

Food and staff excellent as always

Had mega mixed grill, food was excellent, all the meat cooked to juicy perfection! There were only 3 staff including the chef and the 2 ladies were rushed off their feet! This didn’t stop them from providing an excellent service, we didn’t wait at all for our food! Staff did a stellar job, will definitely go back again!

Came with a group for a meal this evening, and was very disappointed in the attitude of the service staff. We had to wait nearly an hour for our food, but not told that there would be up to an hour's wait. We ordered our food, up to half an hour later, we were informed that the lasagne we had ordered was not available?? There was a few orders we made, when they came to the table, the food was missing, on the order but we wasn't told until it was served to us. Puddings were ordered with meals, and even we had to ask where they were. The service standards were unacceptable, as the restaurant was not at full capacity, as a group, we felt we were not treated in the correct manner, this is a great shame as we are local, the interior has been done out really nice, just a shame of the attitude of the service staff.

very welcoming to me and my little doggie this afternoon. thanks.

Excellent food, had sirloin steak and chips for the 2nd time and cooked exactly as requested. Nice table, friendly helpful staff. Have eaten here a few times and very consistant quality. Always book online which is simple and quick to confirm.

Friendly, helpful staff, delicious 😋 food freshly cooked. Lovely atmosphere well kept restaurant/pub.

Amazing place to eat at, food was amazing! Brook and Emmy were very helpful and polite. Service was excellent and very quick wait times! Would recommend to anyone

Good food. Staff really friendly. Nice beer garden if you like eating outside.

Excellent surroundings, staff and food

Nice pub, friendly and efficient staff. Very good price but the worst chips I've ever tried. Cheap over cooked frozen chips but nice fish. Unfortunately won't be returning.

Emma and Alison were working today. They were brilliant. Welcoming and friendly, went above and beyond. Food was perfect.

Emma and Alison are lovely, very helpful xx

Food was delicious and reasonably priced as usual. We do quite regularly visit the Rose and Crown in Redditch. Yesterday, we didn't notice a sign in the car park about having to sign in our car registrations (we went in 2 cars as we had to travel separately afterwards) until we were on our way out. Therefore, we phoned the Rose and Crown to inquire about the consequences of not signing in to which we were informed that in about 2 weeks we would receive some form of fine from the car parking company! This procedure is a change from our previous visits and we were distracted as we are currently dealing with a close relative dying and therefore didn't read the signs. If we were alerted to the need to sign in when we ordered, we would have done so. One of us therefore returned to ask for a till receipt to prove we had eaten there and evidence to try to have the penalty cancelled when they're received. So, please make sure, you sign in your car registration if you are going to the Rose and Crown at Redditch to eat.

We visited yesterday lunch time to celebrate our son's GCSE results, family of 5, the food here is great value and good quality and the service is also very good, would highly recommend and will definitely return! 👍 We had the following 2 x Fish and Chips 2 x Chicken Gyros Wraps 1 x Mac N Cheese We also had 1 drink each and it all came to less than £45 👍

Lovely place service brilliant and food excellent

Fantastic food today and great service. Despite a busy lunch the food we received was tasty and fast. Thank you to Alison and Emma for a great visit

Reserved a table on line and requested a specific table which was waiting for us on arrival. Greeted by friendly member of staff and were served our drinks promptly. When food arrived it was freshly cooked and plentiful one of the nicest fish and chips eaten in a long time. This is the second time we have visited and both times a very good experience all round. Keep up the good work.

Friendly staff and great customer service along with Richard being a welcoming host. The food came out good and delicious.

Great pub, great food, great staff, great local

Fantastic pub, excellent service by Allison.

Great staff great pub. Food is usually very good. I’m not of a fan of the new menu I miss the lunch menu with wraps. Staff are very quick to serve you. I use the app sometimes and it’s almost immediately served. Only not 5* because I want the WRAPS back please!

Lovely ,Service was good ,friendly staff very helpful and efficient reasonable prices.

Food was great good value for money. Staff were great and helpful.

Staff friendly and helpful. Food was only ok at best. I had mixed grill and sausage skin was burnt, gammon was well cooked as was chicken so tasted burnt.

What a fantastic night at the rose and crown watching the euro final. The staff were working so hard and the atmosphere was fantastic! Great value for money too! We shall be back!

On their website they say they are dog friendly. Please be warned they are not. We were met with a very abrupt staff member who told to remove our dog after only putting one foot through the door. We had booked online adding in the fact we were bringing a dog. The manager also was rude saying she hadn't been the one to check todays booking otherwise we would have recieved a call to say dogs are not welcome. Totally disgusted by their manner. Will never visit again even without our dog.

Great that we can order food from the table and we can find our booked table easily due to the clear sign with my name on it . Good range of food which is reasonably priced and delicious. Staff are friendly. Ample car parking for when we frequent which isn't at busy times. Location is close to our home.

We been there with my family on sunday, the nachos it’s good . But after I ordered Mac and cheese and some grill chicken and the chicken is still raw :/ So Im disappointed because of this ..And a pasta it’s not too creamy And fresh I think.. But by the way a lemonade it’s quite good

Amazing food. Great atmosphere 👌

Quick service, friendly staff and just great food.

Enjoyed our visit with efficient and friendly staff. Food came quickly and was pretty good for the price paid. No complaints

Lovey staff very welcoming and happy to help us

Food beautiful I had the beef rib sizzler it was cooked perfectly

Visited on recomendation from friends,wasnt dissapointed, staff were very polite and offered to move our table away from a new born with a great set of lungs, not that we mind kids but it was appreciated, great family atmosphere and very reasonably price menue. will definatly go again.

Went for a table of 5 at about 6:45, said they didn’t have any tables free but when we walked in it was empty, the waitress didn’t even take us to our table just pointed , starters came rather quickly , however wings were cold, felt like had no time to eat them as 5 minutes later they bought out or mains, nobody checked back about the food, we went outside for 5 minutes to find our drinks (which were still half full) had been cleared from the table. We ordered puddings which were 3 ice creams yet still took 20 minutes to arrive, staff seemed miserable and rude, there was no atmosphere or vibe about the place and I personally will not be returning.

Food was brilliant 👏 Service was good although wait was 45 minutes due to a big table but we were told

Its always good. Food is well cooked and hot. The staff are always friendly. Good supply of beers and wine. It's a regular when we are in Redditch

Shame about the sticky tables (wiped down but still sticky which is generally the result of long term hot plates directly on table…it makes the varnish sticky) and the noisy (shouting, crying and singing), because food is good value and staff are welcoming and friendly. I’d like to say we’d visit more often but unfortunately this has been our experience both times we’ve visited.

Food lovely Staff lovely and attentive even though it was so busy!! Thanks Rach and Alison!

Excellent food and excellent service. Attention to detail was brilliant. Well done to the staff

Usually the food and speed of delivery is excellent but felt let down somewhat on this occasion, we waited over half hour and my Salmon was very dry and hard around the edges unfortunately, my husbands meal wasn't quite right either, he was missing some items but we didn't bother complaining because we were too hungry at that point so just accepted it and ate it

Lovely meal, great atmosphere and friendly service.

Return visit to try out the new menu. Possibly the best todate👍 Curry was fantastic, excellently presented and great value.

First visit for me. I was pleased with the decor and comfortable seating. The menu is what you would expect for a pub, but it was made more enjoyable by the good food and efficient service. A very good price.

Once again a lovely meal at the sizzling pub. Food is always lovely and the staff are always polite and provide good service.

Food very good and affordable.not sure you could improve it.

Came here with the family, staff were friendly and efficient, and the food was lovely. Deserts were also very nice, and great offers on the menu for those with kids!

We take our wonderful residents here as its a very welcoming, comfortable and exciting experience for them, we have never had a bad experience and this is our go to place. Food is delicious, great price, good deals and even on a busy day the wait isn't that long. I would highly recommend.

Staff are miserable, rubbish customer service. Food took forever and drinks were at the table soon as we'd sat down so all the ice had melted and drinks tasted horrible. Fish and chips were okay, decent sized portion. Desserts were a let down, cold sticky toffee pudding and the custard with the crumble was cold.

Last minute no cooking so decided to go for lunch.Staff lovely no pressure on getting out.Food lovely

Beautiful food and friendly people

Lasagne was lovely. The bar staff were great. They lit the candles and presented the birthday cake for my sister. It would be a good idea to have a coat stand or 2 in the pub

The staff are great friendly atmosphere and great food abs great customer service

Friendly greeting from Staff. Service and quality of food. Generous quantity.

16 of us went for a family meal , everyone food was delicious ball arrived together , nothing was too much trouble and the 40 percent voucher was a added bonus Thank you ,will all definitely be back

Wonderful visit again to the Rose and Crown, you cannot fault the value for money. The staff are great, asking all the way through if meals are ok and if we needed anything else. We had Rachel serving us, she's great and you can tell she's been working there for a while because of her knowledge and wrinkles! Defo would recommend.

Great service great staff can’t remember the girls name that was are server beefy girl with blonde hair and glasses Excellent as always

Great food at the rose and crown

Visited for lunch and enjoyed the friendly welcome from the manager and their team The food was fantastic, well presented and delicious! No problem parking and there is a great selection of non alcoholic drinks. Lovely venue and highly recommended. 10/10 for sure 👍

Brilliant pub grub and fantastic service nothing was to much trouble well done to staff and the manager. We will definitely be back !

Great experience the other day at The Rose and Crown - super service, great atmosphere - couldn’t fault a thing!! All the staff; especially the manager, couldn’t do enough. Looking forward to going back very soon!!! It’s a yes from me!!

Smaller pub that serves great food with friendly staff.

Great pub, most of food was great but I had chinease belly pork and it was more like pork strips with a red dye on them not good no flavour

Food came out in a timely fashion, it was lovely and hot, great portion size and very tasty.

Just been in for a lovely family meal, super friendly atmosphere, lovely food and huge portion size. To just relax in a cozy pub, have a nice meal and relax, then this is a great place to go.

Long wait cold food tough steak

Great food and great staff lovely atmosphere

Excellent food love the jalapenos

Meals was excellent, staff really friendly, didn't feel rushed at all, cannot think of anything to improve

Always a welcome lovely staff and food

Food variety was good, staff were nice. Mobile card machine needed. Free drink with app download gave no voucher. I had pork belly with ribs, I had 2 very thin pork which looked like thick bacon. Point of a pork belly that it is juice and fatty, this was not the case. Everything else was good with our meal.

If you want a cheap and cheerful place to eat then this it is the place. Restaurant area is clean and tidy. We sometimes struggle to get in here with it booked up for functions and reservations which is a shame when we have a big family get together as it’s a cost effective place to eat when there’s 11-15 of us. I personally like the cheesecake it’s vegan and being egg/dairy intolerant it’s a lovely pudding. There a glass onion app you can check the allergy/ ingredients which is very helpful. there is a accessible toilet although very obvious as right in the room by the bar! so feels like everyone hear you and you can hear them. Staff are pleasant and you have to order as the bar.

Food and service excellent, the food was nice and hot and freshly cooked, easy parking and very clean inside and out.

The staff were attentive and helpful. The food was very nice and hot. 10/10 all round

Great food, cheap prices and really friendly staff. There is often a free drink on the app which is definitely worth downloading. Would recommend for food or just evening drinks.

We enjoyed it we were a family of 7. And we were all made to feel welcome. Staff were really helpful and welcoming. Food was good we do come quite often as we enjoy it there.

Food was really tasty, service was good vouchers were great

Lovely food and amazingly friendly staff.

Great venue with lots of space, fairly quiet, nice clean tables, quick service, great food and great prices. Overall a really good dining experience. Would like a few more veggie options on the menu but a great place to visit

Had a lovely meal good company atmosphere really nice felt comfortable, very reasonable prices

Great food lovely staff. Great chef is our Rob.. we'll Impressed

Fantastic service and lovely tasty food.. and staff all amazing and friendly

Looked after by Richard. Foood and service on point. Would recommend 100%

Staff were very welcoming and a very nice atmosphere there.

Good food and good atmosphere, staff are very friendly, was looked after by Richard tonight, very welcoming and nothing was too much.

What was great? The friendliness of the staff, quality of the food. What to improve? Reduce volume of music so people don't need to shout.

Food and service great. A very big pity that my wife's trousers were ruined by some horrible person who left some sort of sauce on the chair my wife sat on. Very bad end to what was supposed to be a nice evening out

Lovely meal celebrating my mom's birthday. Staff were friendly and helpful when needed

Staff are friendly; good food for a good price

food was good value for the money was delivered quick and efficiently

Good service, nice staff , good food

Food was lovely, cooked well and fast friendly service and great prices

Great return visit for an early evening meal. Staff attentive, food great and along with drinks all very reasonably priced. Highly recommended 👍