Based on 968 opinions finded in 4 websites
Based on 968 opinions finded in 4 websites
Opinions
Great food, great ambience. Top class restaurant 👍
A B S S . 2024-10-01
MORE AT Google
This restuarant is very nicely done out and the staff are great. I have been going there for years and think it is one of the best things, on Low Fell high street.
Mark Blue . 2024-09-25
MORE AT Google
We had a little get together downstairs and we couldn't fault the place .The food was beautiful and the service was great !definitely recommend.
Andrew Brewis . 2024-09-17
MORE AT Google
Nipped in for a late lunch on a Saturday. It was happy hour two. Had pizzas. Absolutely delicious, thin crust. One of the nicest pizzas we've had. Was really quiet. Great service, food and environment. Two cocktails for £12 too. Needed to be the same cocktail.
Michelle A . 2024-09-15
MORE AT TripAdvisor
got a group order to come to my work very happy colleagues kept us going on a long hard shift Thankyou
helen . 2024-09-15
MORE AT Just Eat
Sunday dinner was 10/10 , really good
Gaynor . 2024-09-01
MORE AT Just Eat
Always 5 stars for me. Got the best seat in the house overlooking the valley. Food unreal. Service friendly and very safe.
Laura Berry . 2024-08-20
MORE AT Google
Great restaurant, service and food. Steak night is well worth as are the Sunday dinners
Ms Dee . 2024-07-22
MORE AT Google
Excellent. Top quality food delivered piping hot.
Jamie . 2024-07-19
MORE AT Just Eat
Lovely restaurant for Sunday lunches.
Andrew Harland . 2024-07-09
MORE AT Google
I didn’t receive my garlic mushrooms???
Tanya . 2024-07-01
MORE AT Just Eat
Driver forgot the burger so manager delivered it himself. Great service
Charlotte . 2024-06-27
MORE AT Just Eat
Becoming our go to for Sunday dinners and meals out in general. Lovely food, good choice and good price too. £20 for two courses or £25 for three. Excellent value and very attentive staff.
Mark McMahon . 2024-06-25
MORE AT Google
Excellent food and service! Their sea food pasta is awesome! 5*
Craig . 2024-06-22
MORE AT Just Eat
Excellent pizza (thin base) and pasta
Alison Tate . 2024-06-20
MORE AT Google
We always come to this restaurant for Sunday roast. Exceptional food and staff are so friendly and helpful. Prices are very reasonable and its a nice atmosphere
Nick Ellis . 2024-06-16
MORE AT Google
greasy bolognese and luke warm pizzas and the skins were hard waste of money never again.
elaine . 2024-05-23
MORE AT Just Eat
Had a Uber Eat delivery just now The Vegetable Risotto was outstanding I ordered cheesecake with Risotto this is where it went wrong The cheesecake was put on top of the hot Risotto resulting in the cheesecake to partially melt it was nice tasting But is better when not melted
John Caddies . 2024-05-23
MORE AT Google
Ordered takeaway to collect. Great food, lasagna was a generous portion and very tasty. Fresh salad. Bolognaise pizza and garlic bread were very good. Can’t fault it
Lisa . 2024-05-20
MORE AT Just Eat
Great night we just had on a Thursday. With great offers. 2 steaks for £27 And 2 courses for £14. We enjoyed a FEAST of food for great value. Everything was lovely, especially the Bolognese Pizza. One of the best I’ve ever had. Will definitely be returning .
samuel Gleghorn . 2024-05-17
MORE AT Google
We love this place, always come back :)
Claudia Guzman . 2024-05-15
MORE AT Google
Lovely restaurant with a nice atmosphere. The food was delicious and friendly professional staff. This was the first time I had been here and will be going back very soon.ba well deserved 5 star rating 👍
David McHugh . 2024-05-05
MORE AT Google
Our Sunday lunch was as always superb
Margaret Moran . 2024-05-05
MORE AT Google
We eat regularly at Rosa twelve and love it! Last night we tried a takeaway-buy one get one free pizza. We got 4 pizzas and 2 boxes of chips for £27 including delivery! The pizzas were lovely and the offer was well worth it!!
Julie . 2024-05-02
MORE AT Just Eat
Fancied going out for an intimate meal with my fiancée and decided to go to Rosa Twelve based on reviews and friends. The place looks small from the outside but it's spanned over 3 floors and exquisitely set. The atmosphere is perfect for any occasion, the team have flawless customer service skills and the food is incredible. I would recommend the lamb kofta starter, better than any kofta I've ever had and I e had a fair few. We had the steak and salmon and working in the industry, you can tell when something is freshly prepared with passion. Absolutely loved it, highly recommend and will be returning ❤️
Steve Scollins . 2024-04-23
MORE AT Google
Four of us enjoyed our meal and drinks.
Ann Marshall . 2024-04-13
MORE AT Google
I went there with my wife and had lovely meal 😋 starters was amazing and had nice desert too loved it very much highly recommended to anyone and service so good friendly very nice atmosphere too defenatly will be back again see you soon
Okkes Porsuk . 2024-03-28
MORE AT Google
Excellent service. Food very good 👍 😋
Amanda Badenhorst . 2024-03-19
MORE AT Google
Lovely food. And got a table that requested which made it better. Lovely mothers day.
Connie Pendleton . 2024-03-10
MORE AT Google
What a huge disappointing disgrace. The girl who took our order was so miserable and unpleasant. She seemed irritated at being there, never mind doing her job, taking customers orders. Just as well we did not have any dietary issues. She got our order wrong. The young lad, who served the food, politely took the food away. Three of our children ordered pizza, a very small, bland pizza was served. Two other children ordered pasta, which did look nice. Our steaks arrived.... Barley warm, tasteless, greasy and a good half inch of grissle. Half a tomato, 1 mushroom and a few warm, dry chips. A very small portion of peppercorn sauce, at an extra cost of £1-50. We ASKED for our plates to taken away when the ice-cream arrived. There was service charged of over £9 which we we're not made aware of. Certainty was not earned. It's not the first time we have had terrible service here. It doesn't seem at all professional or experienced place
Allyson Bricknall . 2024-03-07
MORE AT Google
More than 4 years since my last visit but we had a lovely lunch on a Saturday. The food was great – potato skins especially and the veggie pizza was delicious. Prices reasonable and staff friendly. Look forward to a return visit soon.
Susan B . 2024-03-04
MORE AT TripAdvisor
Chips where cold so was the lasagna
Susan . 2024-02-26
MORE AT Just Eat
Lovely place. Enjoyed our food and reasonably priced
tina handleigh . 2024-02-05
MORE AT Google
A big birthday for Mum and her friends in early January. Due to the size of the group we were asked to pre-order. We were also told of the birthday cake cutting charge which, in view of the amount being spent, seemed a bit ridiculous. It seemed as if everybody enjoyed what they had which covered happy hour options and many more a la carte options. My pate was OK. Did enjoy the unusual pasta tandoori. I’m told the lamb shank is good! Staff were generally OK, without exactly acknowledging the big birthday celebration.
sleep007 . 2024-01-14
MORE AT TripAdvisor
Didn't have to book just walked in. Food was delicious and service excellent
Elaine Gordon . 2024-01-03
MORE AT Google
Went here for a family meal on Boxing Day. Lovely food and attentive staff. Plenty of options for vegetarians and staff are always willing to adapt certain choices to suit your taste. This is the third Boxing Day in a row we have dined here so I think that speaks for itself.
Dianne Butcher . 2024-01-02
MORE AT Google
We booked a table on the 17th December for six people for 2 o'clock on the 28th of December turned up and was closed till 4 o'clock explain why we were not contacted So we went to the bank the lady in charge took our number for yous to contact us still waiting the food in bank so disappointing burgers were awful not fresh so spoilt afternoon I will wait for a response?
Christine Maule . 2023-12-30
MORE AT Google
Absolutely shocking portion sizes, and all the restaurant said is contact Just Eat, Food stone cold which i understand is Just Eats fault. But they cant be blamed for putting 10 chips in a box for £5.
Liam . 2023-12-30
MORE AT Just Eat
Table booked for six of us at 6pm, table service was excellent, food lovely, in fact all was great until the bill arrived, we quickly worked out who had what (bill was itemised) and got our money/cards ready to pay only to find we were £18 short in our calculations, went through it again, has someone not paid??? Then noticed at the bottom of the bill, an "OPTIONAL" service charge had been added.... not very optional as we weren't asked or informed about it. The fact that we all had to pay another £3 each is irrelevant (we were each going to leave £3-£5 each as a tip on the table anyway) it's the fact that the choice wasn't given. They lost out in the end as we then didn't leave anything extra.
Barbara L . 2023-12-17
MORE AT TripAdvisor
Food arrived late, the delivery driver did not read the order to confirm the delivery address, no apology, in future I will not be using just eat. Rosa 12 has good quality food and this reflects badly on the restaurant, personally I would not be using this delivery company if I was Rosa 12... Very disappointed, and as usual no one to complain to or seek a refund....thank you just eat ...
SEAN . 2023-12-15
MORE AT Just Eat
Pizza was cold. Won't use just eat again.
SEAN . 2023-12-06
MORE AT Just Eat
Had a lovely relaxing meal at the weekend with my sister, who was visiting from Holland. The food was perfect, and the staff were friendly and very welcoming. Will definitely be returning soon ... thank you 😊
Joanne Armstrong . 2023-12-05
MORE AT Google
Wrong items delivered and items were cold, couldn’t get a replacement as kitchen closes at 20:30
Matthew . 2023-11-29
MORE AT Just Eat
Very nice food, and attentive service.
Patricia McGrogan . 2023-11-27
MORE AT Google
Food was however, had to warm it up in the microwave and pizza in the oven when it arrived. Cheese burger stale, chips were soaking wet. Garlic bread cold and soggy and prawns and pasta cold. £45 for a take away you expect half decent food and hot. Our order also was supposed to be delivered between 7pm-7.20 however only left the restaurant at 7.20.
Lauren . 2023-11-07
MORE AT Just Eat
Fabulous little restaurant, the food was delicious and the staff very friendly. Would definitely recommend 👌
Scott Hession . 2023-11-01
MORE AT Google
Nice place. Good service. Mediocre food for the prices charged.I Better food at other Italian restaurants locally.
Biffajones . 2023-10-29
MORE AT TripAdvisor
Attended an 18th birthday on Saturday the 21st October. The bar man who was very attentive and efficient was a credit to your establishment. He was just a young lad. Such a breath of fresh air 😀
jim hall . 2023-10-25
MORE AT Google
Great food and nice staff, lovely setting.
Lee Fairley . 2023-10-12
MORE AT Google
Great food, great service, went there last night, would book in advance as very popular, highly recommended.
Julie Trewhitt . 2023-10-01
MORE AT Google
Our local restaurant which we regularly go to. Ambience,staff and food are always second to none and tonight has been no exception . Well done to you all.
Lilian Gallon . 2023-09-28
MORE AT Google
Cold food- not just like warm but cold. Portion size disgusting for price. Wish I could share pic of how disgraceful they are. Should be ashamed
Gemma . 2023-09-28
MORE AT Just Eat
Sunday lunch, least amout of vegetables, beef fatty and vege not fresh
Debbie Bell . 2023-09-24
MORE AT Google
Absolute shocking portion size for the price and missing items would never order from here again
Tanya . 2023-09-24
MORE AT Just Eat
We went there for my birthday lunch and we couldn’t fault it. The food was amazing and the service was spot on.
Miriam Wilson . 2023-09-24
MORE AT Google
Had a fantastic meal, really good value. Staff very friendly and the food was amazing. Highly recommended, can’t wait to go again
Steve Jennings . 2023-09-17
MORE AT Google
Food was amazing here, staff were fantastic. Really good days, thank you.
chez donaldson . 2023-08-27
MORE AT Google
Food really cold quality looked good but not same when you reheat it.
Rob . 2023-08-26
MORE AT Just Eat
My friend and I came for lunch as we love the food here. For our starters we had the hummus to share, followed by the chicken kiev and pesto pasta which was absolutely delicious as always. We were served by Mickey who is an asset to the place and an absolute treasure. Service was 5*, food was 5* and we had a really enjoyable afternoon! Will definitely return 😊
Bethany B . 2023-08-25
MORE AT TripAdvisor
Nice restaurant, great food and service
Lili Torres . 2023-08-20
MORE AT Google
Super fresh and tasty 😋 food , thanks
Mckenzie . 2023-08-15
MORE AT Just Eat
Gorgeous food carbonara was beautiful and the sticky toffee pudding was the best I’ve ever had would highly recommend
Amy . 2023-08-15
MORE AT Just Eat
This was my first visit and it certainly won't be the last, the staff are very welcoming and the customer service was first class. Great selection of drinks and the food was exceptional - looking forward to returning soon.
Carole Elliott . 2023-08-05
MORE AT Google
Soggy skins not crispy at all, pizza average & forgot to bring Pepsi we ordered, £14 for two courses compared to £5.95 for 3 courses at Primavera which is excellent hot food with great service.
pullcer32 . 2023-08-02
MORE AT Google
Had a lovely meal as normal could not fault it...only thing was the charge of £10 for bringing our own birthday cake in.dont get me wrong I can see charges for plates that were used but ten pounds was more than a bit steep.
Sharon louise Reddie . 2023-07-28
MORE AT Google
It was nice but not many chips for the price
Susan . 2023-07-28
MORE AT Just Eat
Waited over an hour for collection. Chips were missing and pizza was stone cold to then call up and be told there’s nothing we can do! Very disappointed and will honestly not return!
lewis . 2023-07-23
MORE AT Just Eat
A lovely little restaurant in Low Fell serving good food. I found it a little noisy due to there being quite a few children, plus loud adults 😉 Why do people not lower their volumes in public places any more? We went in the middle of happy hour, so to be expected there would be children and they were well behaved. The portion sizes were ample and the food was good. Service was good too. I'd encourage the restaurant to offer more veg choices on the happy hour menu, was a bit limited unfortunately. Definitely be back. (There's a very handy car park two minutes walk away, free at night!)
Freda Cook . 2023-07-23
MORE AT Google
Food tasty. Service quite good but menu is very misleading. It quotes happy hour as all day. When bill arrived, full prices had been charged. The server said that happy hour finished at 7 o’clock when both menu and website clearly states happy hour as all day sun - Thursday. Poor show!!
NewcastleNicola . 2023-07-18
MORE AT TripAdvisor
Great food with quick delivery, thanks!
Teresa . 2023-07-17
MORE AT Just Eat
Food was unreal from here tonight! Pizza was the best I have had in a long time!! Will be ordering again!
Stacey . 2023-07-09
MORE AT Just Eat
Horrible. Ordered a vegetarian and ended up with a plain pizza. It was cold by the time I got it too.
George . 2023-07-09
MORE AT Just Eat
Delicious hot food! It came on time too. Ordered before and will again.
Andrea . 2023-07-03
MORE AT Just Eat
Lovely food but it came as penne bolognaise and I thought I had ordered spaghetti bolognaise
Laura . 2023-06-24
MORE AT Just Eat
Never turned up notes stated leave at back
alex . 2023-06-03
MORE AT Just Eat
Went for my sons 14th birthday with family. Good service and good value if you get the happy hour deals. However, i was very disappointed with being charged a £10 fee for a staff member to bring a cake that we brought with us to sing happy birthday. I have never had this before anywhere else so was a bit surprised! otherwise it was okay .
josieirvine . 2023-06-01
MORE AT TripAdvisor
Excellent service and great delivery service food was excellent 10/10
John . 2023-05-12
MORE AT Just Eat
Very very good service and food was fab
Julie Moore . 2023-05-09
MORE AT Google
Staff were lovely, the food hot and delicious and we didn't realise it was Happy Hour, even so the portion was more than enough, the place was busy and had a lovely buzz about it, we really enjoyed our tea there, we'll definitely be back soon 😁
Ian Dryden . 2023-05-07
MORE AT Google
This was my second visit to this restaurant and on both occasions the service and food were first class. On this occasion I chose from the £15 3 course happy hour which had a good choice of starters, mains and dessert. I had garlic mushrooms for starters, followed by pollo chicken and a generous slice of chocolate fudge cake to finish. We had a group of six people and all were well satisfied with their food.
Ron C . 2023-05-02
MORE AT TripAdvisor
Really good food and the service too. Quick and affordable
Salim Salim . 2023-04-30
MORE AT Google
We went there for my birthday as we were staying for a few days with family at Team Valley near Gateshead. Staff, food & restaurant were excellent. We would definitely go back if were near it.
Ann Neilson . 2023-04-25
MORE AT Google
Very poor. Called in advance about gluten free options for me wife and was assured there was lots of choice. When we get there the server really didn’t seem confident with what the options are. She ended up just getting a GF pasta as a “safe” option. Wasn’t so safe, ended up ill through the night. I went for the lamb shank, overcooked to the point of being like dried out leather. Very disappointed.
tonypZ2474ES . 2023-04-07
MORE AT TripAdvisor
Good menu selection, with happy hours, table d'hote and chefs specials. Our meal was excellent. Great friendly service.
Tom Keating . 2023-03-26
MORE AT Google
Wow wow food loverly staff wonderful just one thing please if you are have bad legs please book a downstairs table as there is stairs no problem with wheelchair access and disabled toilets downstairs too 😀
Patricia Moore . 2023-03-26
MORE AT Google
nice place to eat and socialise
Sean Hobkirk . 2023-03-22
MORE AT Google
We had a 50th Birthday party there yesterdsy. The staff were professional and polite at all time. We had our own bar service too. The room is mirrored on one wall so reflecting into the room, makes it have a feeling of even more space. It holds around 50- 60 people. We had a mix of Indian and italian food. Which was way too much in quantity per head. All the food was amazing. Profitorolls with chocolate sauce with ice cream to finish the day. Well done team. You made the day special
Carmen “Only me” BROWN . 2023-03-19
MORE AT Google
Been several times before and enjoyed it but on this occasion- Service far too slow for everything, attended on other patrons even though we were there first, took forever to order drinks, then ages to order food etc. My advice to restaurant don't take bookings you can't cope with.
moya dawson . 2023-03-17
MORE AT Google
Loved it, great food, service and ambience!!
Sue Marshall . 2023-03-04
MORE AT Google
We had a fantastic night on the 28th January for my retirement. We had the room downstairs all night, the staff were excellent and made sure everything went well. The food was delicious and plentiful. Thank you to all the staff very much appreciated
Dianne C . 2023-03-01
MORE AT TripAdvisor
Popped in for happy hour specials. Delicious food good portions so much so unable to manage dessert. Staff very attentive as always
pauline leonard . 2023-03-01
MORE AT Google
Lunch time deal 3 courses £15 great value for money & food delicious. Plenty to choose from. Staff attentive. Good atmosphere. Highly recommend.
Woo68 . 2023-02-26
MORE AT TripAdvisor
Lovely food, good prices, excellent service
Dan Brown . 2023-02-22
MORE AT Google
My husband and I had a wonderful evening celebrating valentines day. The food was outstanding. Lovely attentive service from the whole team. We will certainly be returning very soon.. Thank you.
229carolen . 2023-02-15
MORE AT TripAdvisor
Held my husband's 70th birthday in the function room. The room is ideal for 30 to 40 people, buffet style. The buffet food was amazing, bar service excellent and all staff very helpful. Highly recommended and good value for money.
Christine Oliver . 2023-02-13
MORE AT Google
Food came early - was pleasantly surprised. Chips were soggy but okay. Cannelloni was flavourless!!!! Parmesan (that I paid extra for) was hard crumbs, didn’t melt at all and had no taste! It compared to stale bread crumbs. I have had the cannelloni in the restaurant before and it was 100x r better so I am disappointed to say the least. I can get better pizzas from a cheap takeaway. Overall gutted.
Rebecca . 2023-02-07
MORE AT Just Eat
Delicious pizza delivered by pleasant person. Food still steaming hot it was so freshly cooked. Could not have been improved upon. Thank you. We will be back.
sunny . 2023-01-25
MORE AT Just Eat
The food was extremely salty I couldn’t eat it
Caroline . 2023-01-05
MORE AT Just Eat
Great new years eve meal with my family. The food was lovely and tasty
Jayne Ross . 2023-01-05
MORE AT Google
Great food , nice atmosphere!! 👍
Lee Cummings . 2023-01-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We received terrible customer service after years of ordering. No delivery available on a Saturday. Won’t be going back.
596 Opinions
We waited to be seated on Sunday lunch time despite all of the top floor being empty. The decor is nice and it does feel fancier than some of the other Italian chains. We shared the Cromer crab arancini starter from the specials menu which was very good. My partner opted for the calzone which was large, well risen and packed with filling. I enjoyed the stick pig pizza which is essentially two flavours, both of which were delicious. The staff were friendly and accommodating. The food was high quality and very tasty, this was reflected in the price which we found to be quite steep, especially for a chain/shopping centre . £17+ for a pizza. £8 for some starters and puddings.
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We came here with 10 of use in a party great food & service had a great time will come back again Thanks again Sophie for looking after us.